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VirtualBox displays Black screen

If VirtualBox suddenly displays a black screen without any text or mouse cursor when you are trying to boot a guest operating system, then read on as this post will guide you in fixing such an issue. This black screen occurs when Windows 10 failed to provide a specific setting that VirtualBox requires. Consequently, you will not be able to install or use any guest operating system in VirtualBox even if your PC has virtualization support, the best thing you can do now is to fix this black screen issue.

There are two ways you can fix this black screen in VirtualBox, you can either try to disable Hyber-V or disable 3D Acceleration. For more details, refer to each one of the given options below.

Option 1 – Try to disable Hyper-V

Hyper-V is a built-in virtualization tool available in Windows that helps users in creating a virtual machine as well as install a guest operating system without using any third-party tool like VMware, VirtualBox, and many more. However, the problem with this virtualization tool is that some systems cannot run it and VirtualBox simultaneously which is most likely why the screen abruptly turns into black. Thus, you have to disable Hyper-V to resolve the problem. How? Refer to these steps:

  • In the Start Search, type “Turn Windows features on or off” and then click on it from the results.
  • Once you’ve opened the Windows Features window, remove the checkmark from the Hyper-V box.
  • Click the OK button and then restart your computer.
  • Now try to use VirtualBox again and see if the problem is fixed.

Option 2 – Try to disable 3D Acceleration

The guest operating system will use the host computer’s GPU to render 3D graphics if you enable the 3D Acceleration for the virtual machine. To simply put it, it will enhance the graphics of the virtual machine and will let you use 3D graphics. Although it may seem nice, it can actually cause the black screen to appear as well so you might have to disable it to isolate the problem. In fact, a lot of operating systems have failed to use the 3D Acceleration for the guest operating system because of this black screen issue. To disable it, follow these steps:

  • Open VirtualBox on your computer and select the virtual machine.
  • Next, click on the Settings button and go to the Display section.
  • After that, look for a checkbox named “Enable 3D Acceleration” located on your right-hand side and then uncheck it.
  • Save the changes you’ve made and reboot your PC and see if you can now run the virtual machine without any problem.

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Printer not activated, error code 30
If your printer has been working just fine and you suddenly get an error message saying, Printer not activated, error code 30”, then something is definitely wrong and it’s not good especially if you have lots of things to do. Worry not, as this post will help you resolve the printer issue. Simply follow each one of the given options below carefully.

Option 1 – Try running the Printer Troubleshooter

The first thing you can to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msdt.exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Check if the concerned printer is set as the default one

It could be that the printer you are trying to use is not set as the default printer. This is mostly the case so to fix the issue, you need to set the concerned printer as default. To do that, follow the steps below.
  • Tap the Win + I keys to open the Settings app.
  • After opening Settings, select Devices from the menu and then click the Printers and scanners option.
  • From there, look for the printer you are using among the list of options. After you find it, click on it and select the Manage option.
  • Now click on the “Set as Default” option to set the printer as default.

Option 3 – Try updating the driver for USB Composite Device

The problem with your printer might also be caused by the USB Composite Device. It could be that the USB Composite Device is acting up. Thus, you need to remove and reinstall it. How? Follow the steps below.
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
  • Now uninstall and remove the printer driver software and reinstall it then refresh.

Option 4 – Try updating all the drivers for your Printer

  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. Look for Print queues from the list of drivers displayed and click on it to see all the Printer drivers.
  • Next, right-click on each one of the drivers and select “Update driver” to update the driver. Do it for all the Printer drivers
  • After that, select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • Restart your PC and try printing a document again and see if the “Printer not activated, error code -30” no longer pops up.
Note: You also have the option to go directly to the website of your printer manufacturer and check if there’s a new update – if there is, download it.
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Fix Boot Configuration Data error 0xc0000185
This post will guide you in fixing a particular problem where your Windows 10 computer does not even let you turn it on and it appears as soon as it starts to boot the operating system and it displays an error message that says, “The Boot Configuration Data for your PC is missing or contains errors, Error code 0xc0000185”. On the other hand, it may also display a different error message saying, “The operating system couldn’t be loaded because a required file is missing or contains errors”. There are various suggestions you can try to resolve this error. You could check the physical status of your hardware or rebuild the Boot Configuration Data, use the Automatic Startup Repair or System Restore, or better yet, reset your Windows 10 computer. Since your computer will not boot, you will have to either try to get into the Advanced Startup Options screen, boot Windows 10 in Safe Mode, or use a bootable Windows 10 media to boot your computer.

Option 1 – Try to rebuild the BCD files

The first thing you can do to resolve the issue is to Rebuild Boot Configuration Data or BCD files.
  • You can start by booting into the installation environment for Windows 10 from an installation media.
  • After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
  • From there, select Command Prompt and once you open it, enter each one of the commands given below by sequence.
    • bootrec /FixMbr
    • bootrec /FixBoot
    • bootrec /ScanOS
    • bootrec /RebuildBcd
  • Once you’re done executing the commands given above, type “exit” to close the Command Prompt window and then restart your computer and see if it fixed error code 0xc000014c.

Option 2 – Try to run Automatic Startup Repair

In this option, you need to boot your computer into the Advanced Startup Options and from there, run the Automatic Startup Repair and then wait until the process is completed.

Option 3 – Try running System Restore in Advanced Startup Options

Since you probably can’t boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.
  • Boot your computer into the Advanced Startup Options screen.
  • From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
  • Now select Troubleshoot > Advanced Options > Command Prompt.
  • After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.

Option 4 – Try to perform repair install by creating a Windows 10 installation media

  • Click this link and then click the Download Tool Now button.
  • Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
  • Now select the ISO file option in step 5.
  • After that, you should now have an ISO file.
  • Next, go to the location where you’ve downloaded the ISO file.
  • Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
  • Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings since it doesn’t really work.

Option 5 – Try to physically check the hardware

You should also check the physical status of the hardware in your computer. You can clean the dust off the hardware components like the Network Card of the computer. You might want to use a small blower or you could also use a soft cloth and run the components gently. Make sure that you don’t damage any parts with moisture or cause harm to any circuits while you carry out this task.
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How to remove Action Classic Games (actionclassicgames.com) from your Computer

Action Classic Games Toolbar is another product from Mindspark Interactive Network, Inc. that may claim to relieve users of their boredom with more than 500 online games. The Action Classic Games toolbar is available for download from its official web page and Google Web Store, though it is normally distributed via advertising directly from its website. When installed, it will change your home page and new tab to MyWay.com and start gathering user browsing information while active.

Browsing the internet with Action Classic Games enabled will result in the additional ad and sponsored content placement throughout the browsing sessions. This extension has been flagged as a Browser Hijacker by several top anti-virus applications and is therefore not recommended to keep on your computer.

About Browser Hijackers

Browser hijacking is a type of unwanted program, usually a browser add-on or extension, which causes modifications in web browser’s settings. There are plenty of reasons why you might experience an internet browser hijack; however commercial, marketing, and advertising are definitely the key reasons for their creation. The idea is to force users to visit particular websites which are looking to increase their website visitor traffic and produce higher advertisement revenue. While it might appear naive, these tools were created by vicious people who always look to take full advantage of you, so that they could make money from your naive and distraction. In a much worst case, your internet browser could be hi-jacked to download malicious software that will do a lot of damage to your computer or laptop.

Key signs that your web browser has been highjacked

Symptoms that a web browser is a hi-jacked include: 1. home-page is changed 2. your internet browser is constantly being redirected to pornography sites 3. default search engine is changed 4. you’ll see multiple toolbars in your browser 5. you find numerous ads appear on your browsers or computer screen 6. your browser has instability issues or exhibits frequent errors 7. you’ve disallowed entry to particular websites, including the website of an anti-malware software developer like SafeBytes.

How does a PC get infected with a browser hijacker

Browser hijackers infect computers via malicious email attachments, downloaded infected documents or by checking out infected internet sites. They also come from add-on software, also called browser helper objects (BHO), browser plug-ins or toolbars. Other times you might have accidentally accepted a browser hijacker as part of an application package (usually freeware or shareware). A good example of a well-known browser hijacker is the latest Chinese malware known as “Fireball”, which has attacked 250 million computer systems around the world. It works as a hijacker but can be changed into a full-functioning malware downloader afterward. The presence of any browser hijacker malware on your computer might considerably diminish the web browsing experience, monitor your online activities that result in major privacy issues, create system stability issues and eventually cause your computer to slow down or to a practically unusable condition.

Browser hijacker removal

The one thing you can try to get rid of a browser hijacker is to find the malicious software inside the “Add or Remove Programs” list in the Microsoft Windows Control Panel. It may or may not be there. If it is, try and uninstall it. However, many browser hijackers are hard to get rid of manually. No matter how much you attempt to remove it, it may keep coming back again and again. Besides, browser hijackers could modify Windows registry so it could be very difficult to restore all the values manually, particularly when you’re not very tech-savvy individual. You might opt for automatic browser hijacker removal by just installing and running a reliable anti-malware application. To eradicate any type of browser hijacker from your personal computer, you should download the following professional malware removal tool – SafeBytes Anti-Malware. Together with the anti-malware tool, a PC optimizer, such as SafeBytes Total System Care, will help you in removing all related files and modifications in the Windows registry automatically.

Learn How to Remove a Virus that is Blocking Websites or Preventing Downloads

Malware could potentially cause all sorts of damage after they invade your computer, from stealing your personal information to deleting data files on your PC. Certain malware types modify web browser settings by adding a proxy server or modify the PC’s DNS configurations. In these instances, you will be unable to visit some or all of the sites, and therefore unable to download or install the necessary security software to remove the computer virus. If you are reading this article right now, you might have probably recognized that a malware infection is a reason behind your blocked web traffic. So what to do if you need to download and install an anti-malware application like Safebytes? There are a few steps you can take to circumvent this issue.

Boot your PC in Safe Mode

If the virus is set to run automatically when Microsoft Windows starts, stepping into Safe Mode may block the attempt. Just bare minimum required applications and services are loaded when you boot your computer into Safe Mode. To launch your Windows XP, Vista, or 7 computers in Safe Mode with Networking, follow the instructions below. 1) At power on, hit the F8 key before the Windows splash screen starts to load. This should bring up the Advanced Boot Options menu. 2) Make use of the arrow keys to choose Safe Mode with Networking and hit ENTER. 3) When you are into this mode, you should have online access once again. Now, utilize your browser normally and navigate to https://safebytes.com/products/anti-malware/ to download and install Safebytes Anti-Malware. 4) After installation, do a full scan and let the software program delete the threats it discovers.

Download the security program using an alternate browser

Some malware may target vulnerabilities of a specific browser that block the downloading process. If you are not able to download the anti-malware software program using Internet Explorer, this means the virus may be targeting IE’s vulnerabilities. Here, you should switch over to an alternative internet browser such as Chrome or Firefox to download the Safebytes program.

Make a bootable USB antivirus drive

Another option would be to make a portable antivirus program on your USB stick. Try these simple actions to clean up your affected PC using portable anti-malware. 1) On a virus-free PC, install Safebytes Anti-Malware. 2) Put the pen drive into the clean computer. 3) Double-click on the downloaded file to run the installation wizard. 4) When asked, choose the location of the pen drive as the place where you want to store the software files. Follow the instructions on the computer screen to finish up the installation process. 5) Now, plug the pen drive into the corrupted PC. 6) Double-click the EXE file to open the Safebytes tool right from the thumb drive. 7) Hit the “Scan Now” button to begin the malware scan.

Features and Benefits of SafeBytes Anti-Malware

Would you like to install the very best anti-malware program for your computer? There are various applications in the market that comes in paid and free versions for Windows computers. A few of them are good but there are numerous scamware applications that pretend as genuine anti-malware software waiting to wreak havoc on your computer. You should pick a product that has gained a strong reputation and detects not just computer viruses but other kinds of malware too. While thinking about reliable programs, Safebytes Anti-Malware is certainly the highly recommended one. SafeBytes anti-malware is a trusted software that not only protects your computer completely but is also very easy to use for people of all ability levels. Using its outstanding protection system, this utility will instantly detect and remove the majority of the security threats, including browser hijackers, viruses, adware, ransomware, trojans, worms, and PUPs.

There are numerous amazing features you’ll get with this security product. Listed below are some of the highlighted features included in the application.

Active Protection: SafeBytes gives real-time active checking and protection against all known viruses and malware. They’re highly efficient in screening and eliminating various threats because they’re regularly revised with the latest updates and safety measures. Best AntiMalware Protection: Safebytes is made on the best virus engine within the industry. These engines will detect and remove threats even during the early stages of a malware outbreak. Safe Web Browsing: Safebytes allots all sites a unique safety ranking that helps you to have an idea of whether the webpage you’re going to visit is safe to browse or known to be a phishing site. Light-weight: SafeBytes is renowned for its minimal influence on computer resources and great detection rate of various threats. It works silently and efficiently in the background so you are free to utilize your computer at full power all of the time. 24/7 Customer Support: Support service is accessible 24 x 7 x 365 days via email and chats to answer your questions. To sum it up, SafeBytes Anti-Malware is really great for securing your laptop or computer against all sorts of malware threats. There is no doubt that your PC will be protected in real-time once you put this software program to use. So if you’re searching for the very best malware removal tool out there, and when you don’t mind shelling out some dollars for it, opt for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

To remove Action Classic Games manually, go to the Add or Remove programs list in the Windows Control Panel and select the program you want to get rid of. For web browser plug-ins, go to your web browser’s Addon/Extension manager and select the plug-in you intend to disable or remove. Additionally, it is advised to factory reset your web browser settings to their default state. To be certain of complete removal, find the following Windows registry entries on your system and remove it or reset the values accordingly. Please keep in mind that only advanced users should try to manually edit the registry because removing any single vital system file results in a major problem or even a system crash. Moreover, some malware keeps replicating which makes it tough to get rid of. Doing this malware-removal process in Safe Mode is suggested.
Files: %LOCALAPPDATA%\Action Classic GamesTooltab %UserProfile%\Local Settings\Application Data\Action Classic GamesTooltab %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\dbkmigdeafonnkpjndllhadgclnkamdm %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\dbkmigdeafonnkpjndllhadgclnkamdm %PROGRAMFILES(x86)%\ActionClassicGames_e1 %PROGRAMFILES%\ActionClassicGames_e1 %USERPROFILE%\Application Data\ActionClassicGames_e1 %USERPROFILE%\AppData\LocalLow\ActionClassicGames_e1 %UserProfile%\Local Settings\Application Data\ActionClassicGames_e1 Registry: HKEY_CURRENT_USER\Software\AppDataLow\Software\ActionClassicGames_e1 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\4f521f8c-b472-4fad-be00-340c2803ed56 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\6ff6226a-4c91-44e5-b2cb-93c96033f842 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\8fed6e71-aaf0-4fd9-a25d-ccd01216caef HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\f134110e-125c-4df0-a36f-e29d6dc48bf8 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\3e8810b8-21bc-4567-9d53-21a575f0aa4e HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\4f521f8c-b472-4fad-be00-340c2803ed56 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\6ff6226a-4c91-44e5-b2cb-93c96033f842 HKEY_CURRENT_USER\Software\Action Classic Games
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Fix Google Chrome error “He’s dead, Jim!”
If you always use the Google Chrome browser in browsing the internet, then you might have come across an error message saying, “He’s dead, Jim!” along with a funny looking face that’s peeking its tongue out and another detailed message saying, “Either Chrome Ran out of memory or process for the webpage has terminated for some other reason. To continue, reload the webpage or go to another page”. This error message in Google Chrome is actually quite famous and it appears for various reasons but it may have something to do with a memory issue. The Google Chrome browser is known to consume a lot of memory and the more web pages you open and load, it takes up more resources. Thus, the first thing you need to do when you encounter this error is to simply click the Reload button to continue browsing the internet or close the browser and then open it again. On the other hand, if you keep seeing this error message, then that’s a whole different story as you have to take some action to prevent it from popping up again, for good. Follow the instructions given below to fix the error in Chrome.

Option 1 – Reduce Google Chrome’s memory usage

The first thing you can try is reducing the memory usage of the Chrome browser. However, this option has a bit of a disadvantage. If a website crashes, all the instances of that website will also crash although other open tabs and websites won’t be affected. This process is referred to as “Process-per-site” mode which you will have to launch Chrome within this parameter.

Option 2 – Run Google Chrome with Strict Site Isolation

Aside from reducing Chrome’s memory usage, you can also run the browser with the Strict Site Isolation which makes sure that the crashing of one tab in the browser won’t affect the entire Windows as this feature will run every website you open on its own isolated process.

Option 3 – Run the built-in Malware Scanner and Cleanup tool in Chrome

In case you don’t know, there is actually a built-in malware scanner and cleanup tool in Chrome that helps you get rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and other things that could affect the performance of the browser.

Option 4 – Reset Google Chrome

Resetting Chrome can also help you get rid of the “He’s dead, Jim!” error message for good. Resetting Chrome means restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up the option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Option 5 – Perform a clean reinstall on the Chrome browser

Although reinstalling any program is easy, not so much for Google Chrome as you need to make sure that the User Data folder is deleted before you reinstall it.
  • Tap the Win + R keys to open the Run prompt.
  • Then type %LOCALAPPDATA%GoogleChromeUser Data in the field and hit Enter.
  • Next, rename the “Default” folder inside the path you were redirected to. For instance, you can rename it to “Default-old”.
  • After that, install the Chrome browser again.

Option 6 – Try to flush the DNS and reset the TCP/IP

There are instances when a network goes into haywire because of a bad DNS. Thus, a bad DNS might be the one that’s causing this headache so it’s time for you to reset the entire network to resolve the issue. To reset the network, here’s what you have to do:
  • Click the Start button and type in “command prompt” in the field.
  • From the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
  • After opening Command Prompt, you have to type each one of the commands listed below. Just make sure that after you type each command, you hit Enter
    • ipconfig /release
    • ipconfig /all
    • ipconfig /flushdns
    • ipconfig /renew
    • netsh int ip set dns
    • netsh winsock reset
After you key in the commands listed above, the DNS cache will be flushed and the Winsock, as well as the TCP/IP, will reset.
  • Now restart your computer and open Google Chrome then try opening the website you were trying to open earlier.
Note: You can also try changing the DNS server to the Google Server, i.e. 8.8.8.8, and then see if it works for you or not.

Option 7 – Disable both the antivirus and firewall temporarily

As you know, both the firewall and antivirus programs are there to protect the operating system from any malicious threats. So if they find that there is some malicious content in a website you are visiting, they will block the site right away. Thus, it could also be the reason why you’re getting the “He’s dead, Jim!” error so you need to disable both the firewall and antivirus program temporarily and then try opening the website again. If you are able to open the website, you need to add this site as an exception and then enable the firewall and antivirus program back.
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A Quick Guide to Resolving Error 0146 on Your Dell Laptop

Error 0146 - What is it?

Dell laptop is a great choice for laptop users who like to have the best configuration, fast working platform, and long warranty period. But this does not mean that your errors can’t pop up on Dell laptops. Users can experience a variety of hardware and software-related issues on Dell laptops. And one such error is the error code 0146. This is a typical Dell laptop hard drive-related error code. It can cause your Dell laptop to freeze and system applications to stop responding for a long period of time. Therefore, it is recommended to fix the error immediately.

Solution

Restoro box imageError Causes

Error 0146 may be triggered due to several reasons on your system. These include:
  • Program corruption
  • Viral infection
  • Hard drive issues

Further Information and Manual Repair

The good news is that error 0146 is easy to fix. Here are some of the easy do it yourself methods that you can try to resolve error 0146 on your system:

Method 1 - Run a Virus Scan

Malware and viruses can corrupt and damage the hard drive and trigger error 0146. In such an event, it is recommended that you open your antivirus, update it and run a full virus scan on your PC. Once the scan is complete, remove all the viruses. This will hopefully resolve the error 0146.

Method 2 - Run Your Laptop in Safe Mode and Clean Boot

Another alternative is to run your Dell laptop in safe mode and clean boot. To do this, simply disconnect all the attached devices like wireless printers, routers, and USB keys and turn off your laptop. Turn it on again and then press and hold the F8 key. Make sure you do it quickly before the Windows logo comes up. Now select ‘Safe mode with networking’ and press enter. After that, open System Configuration Utility by going to the start menu and typing ‘msconfig’ in RUN, and then click OK. In the System Configuration Utility click General then selective startup. Now uncheck the load startup items box ad select services and then check the hide all Microsoft services box and disable all. To apply these changes, click ‘Apply’ and then OK.  Now restart your laptop.

Method 3 - Change to SATA Drive

Sometimes error 0146 may pop up due to hard drive configuration changes. If this is the reason for error occurrence, then simply go to Dell Laptop BIOS. Check whether the hard drive configuration has been changed to AHCI SATA from SATA Drive. If it has changed, then it is advisable to change it back to SATA Drive. When you are done back up all your data, and then format your hard drive. It is important to create a backup because formatting will make you lose all your data. Once you format the hard drive, reinstall Windows from scratch.

Method 4 - Run a Registry Scan

If the error 0146 results due to program corruption then there is a possibility that the underlying reason might be registry damage. Therefore it is advisable to run a registry scan and repair it. To do so, download Restoro. This is a cutting-edge and user-friendly PC Fixer integrated with a registry cleaner. Run it to scan for registry issues. It removes all obsolete files corrupting and damaging the registry, repairs important and damaged system files and cleans the registry in the shortest time. Click here to download Restoro and resolve error 0146.
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How to Fix Error Code 0xC004C020

Error Code 0xC004C020 (Code 0xC004C020) – What is it?

Error code 0xC004C020 (Code 0xC004C020) is an error that occurs when you attempt to activate a copy of Windows 7 with a key, but the key has already been activated multiple times. When receiving this error code, it means that you are trying to exceed the number of times that the Windows 7 key is allowed to be activated. Common symptoms include:
  • Attempting to install Windows 7 with a key and a dialog box with the code 0xC004C020 is displayed.
  • The computer is unable to install Windows 7 with the key.
  • Certain features will refrain from working until the correct key has been entered.

Solution

Restoro box imageError Causes

Error Code 0xC004C020 occurs when you are not able to install Windows 7 using a previously purchased key code that has been installed numerous times previously on the same computer.
  • You are not able to use your previously used key to install Windows 7.
  • You have used the Windows 7 key the maximum number of times allowed.
Error code 0xC004C020 simply means that the Windows 7 code that you are trying to use to install Windows 7 has already been used the maximum number of times allowed, even when installing it on the same computer that it was previously used on. This would indicate that the key is what is known as a volume key- meaning that there is a cap on the number of uses.

Further Information and Manual Repair

Many people encounter this problem when they are doing software development or testing and need to reinstall Windows 7. Some people might also encounter this error code when installing Windows 7 with a key that was used too many times previously. It should be noted that there are several ways to fix this problem, but if nothing is working, you should contact a computer repair technician.

Method One

Activate by phone- the long method.
  1. Click the start button, right-click Computer, click Properties, and then click Activate Windows.  This will open Windows Activation.
  2. Click on “Show me other ways to activate”.
  3. Find and enter the Windows 7 key, then click Next.
  4. Click on “Use the automated phone system”. If you are prompted for an administrator password or a confirmation, confirm or type the password now.
  5. Select the location nearest to you and then click the Next button.
  6. There will be a list of available phone numbers, choose one and call it. There will be an automated system that will guide the activation process.
  7. Enter the installation ID when prompted, it will be listed on your computer screen.
  8. The phone system will give you a confirmation ID, write this down.
  9. Type this confirmation ID into the space that is provided by step 3. This will be in the activation dialogue. Then, click NEXT and follow the instruction.
  10. If this is not successful, stay on the line and be transferred to a customer service representative that will assist you.

Method Two

Activate by phone- this is a much simpler method.
  1. Click on Start, type: slui.exe 4 into the Search box
  2. Press Enter on the keyboard.
  3. Pick your country.
  4. Choose the Phone Activation option; stay on hold to speak with a customer service representative.

Method Three

Error code 0xC004C020 occurs if you have used your Windows 7 activation key on multiple computers, or multiple times on the same computer. You are not allowed to exceed the uses of the key—you should consider purchasing a new key if this is the case. A Windows 7 key is available for purchase online through the Microsoft website, in the shop section. The new product key must then be activated within 30 days, or it becomes no longer valid. It can be activated online or through the telephone. If it is not activated on time, features will stop working until the new key has been activated. This should be the last resort method, as you should not have to purchase a new Windows 7 key code if it is not necessary. If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.
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Fix boot into the next phase of installation
There are various complex tasks that take place under the hood while you upgrade or clean install the Windows operating system on a computer. Because of its complexity, there are times when you might encounter some errors when you upgrade or clean install Windows 10. One of the errors you could encounter is the error that states, “Windows could not prepare the computer to boot into the next phase of installation. To install Windows, restart the installation”. This error does not only occur in Windows 10 as it could also occur on the other versions of Windows. There are a lot of possible causes for this error. It could be due to incompatible BIOS, corrupted system files, improper installation media or it could also be due to excessive hardware plugged into your computer and so on. Whatever the cause is, here are some potential fixes you need to check out to fix the problem.

Option 1 – Try to disconnect or disable newly installed hardware

In this option, you will have to disable or remove the hardware you’ve just installed recently since external devices could be the one that’s causing the Blue Screen of Death error to appear. To do that, just disconnect any external device that’s connected to your computer physically and then check if it fixes the error.

Option 2 – Try to update the BIOS

As you know, the BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version in your computer.
  • Now restart your computer to apply the changes made.

Option 3 – Try to reconfigure all the created partitions

You could also try to reconfigure the partitions by deleting and recreating all the available partitions on your computer and then see if it fixes the problem.

Option 4 – Make a proper bootable USB Drive/Stick

To make a proper bootable USB drive, you need to use the Windows Media Creation tool. The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation Tool to make a bootable drive.
  • After making the bootable drive, you need to plug it into your computer and then reboot.
  • Next, tap the F10 or Esc key to open the boot options.
  • Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.
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Fixing Folder Size Issue in Windows 10
Recently, several Windows 10 users have reported an issue with the Windows folder sizes in their PCs. If you are one of these affected users, read on as this post will walk you through fixing this issue. For instance, if you have a folder with 100 GB worth of data and when checking its size using its properties, you see the wrong size instead of 100GB. The size displayed will most likely be a random number which can either be bigger or smaller than the real size of the folder. This incorrect folder size issue does not happen to any specific drive or certain kinds of folders as any folder can be affected by this incorrect folder size issue. When you try to rename the affected folder, the size will change but its size still remains to be incorrect. The root cause of this particular issue is in Windows 10 itself. It is a known bug that came along with one of the latest Windows Updates which prevents the File Explorer to accurately read the metadata of a certain folder or file and leads to displaying incorrect and unexpected file sizes and the reason why you might also notice that your drive is also not correct. Since this is brought upon by one of the recent or latest Windows Updates the good thing is that Microsoft will most likely release a fix on its next upcoming updates but until then, you will be left with no choice but to deal with an incorrect folder or file size. To remedy that, here are some suggestions you can try that might fix the problem.

Option 1 – Try using the System File Checker

The System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be causing the incorrect folder or file size in Windows 10. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 2 – Try resetting Windows 10

To fix the folder and file size issue, you can try resetting Windows 10. Doing so won’t get rid of any file in your system – instead of erasing all your media files and documents, this reset option resets all the system settings and files. That way, you won’t have to deal with inaccurate folders or file sizes as you browse and use your files.

Option 3 – Wait for the Windows Update

As mentioned, this is already a known issue and a lot of Windows 10 users have already complained about it to Microsoft so a bug fix will be soon released in the latest Windows Updates.
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Samsung had Data Breach

After Plex, DoorDash, and LastPass, Samsung has also confirmed that they also have experienced a data breach and that some customer data has been stolen.

samsung HQ

On Friday, September 2nd Samsung announced that an unauthorized third party gained access to some of the company's U.S. systems in late July and that Samsung learned in August that some personal information was affected. It was also stated that affected information is: names, contact information, demographics, dates of birth, and product registration information. Also so far it was said that no Social Security numbers nor credit card number information have been compromised.

For now, Samsung is sending an email directly to anyone that has been affected by this data breach, however, they did not state what service or product has experienced this breach, we just know that it has happened at Samsung Electronics America which sells everything, from smartphones to debit cards. Also keep an eye on your inbox if you are a Samsung user since it took them a whole month in order to go public with this information and there is no justification for this, if it was reported on time people could change their information and take other steps.

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Completely Remove MySearchDial Tutorial

MySearchDial is a browser hijacker that typically comes bundled with free software on the internet. This web platform designed for searching the internet and offers the installation of its software. This software injects itself into browsers and gains access to your settings, browsing data & user information. This data is distributed to the ad providers without limitation. While covered by their EULA, most users will be unaware of what they agree to with checkboxes selected by default. The software also adds a huge amount of registry keys and links throughout the operating system. Since the software injects itself into many personal files, removing the software results in a total reset of your browser settings. For these reasons MySearchDial is classified as potentially unwanted and is flagged for removal by a number of internet security utilities.

About Browser Hijackers

Browser hijacking is a common type of online fraud where your internet browser configuration settings are altered to allow it to carry out things you do not intend. Practically the majority of browser hijackers are created for marketing or advertising purposes. Usually, hijackers are designed for the benefit of online hackers usually through income generation that comes from forced ad clicks and website visits. Even though it may seem naive, these tools are designed by vicious individuals who always look to take full advantage of you, so that hackers can make money from your naive and distraction. Some browser hijackers are designed to make certain modifications beyond the browsers, like altering entries on the computer registry and letting other types of malware further damage your computer.

How you can know if your internet browser is hijacked

There are several symptoms that point to browser hijacking: 1. your browser’s home page has been reset to some unfamiliar website 2. your web browser is constantly being redirected to pornography websites 3. default online search engine is changed 4. discover new toolbars that you simply didn’t add 5. you observe lots of pop-ups on your computer screen 6. your internet browser has become unstable or starts running slowly 7. you’re blocked to access the websites of security solution providers.

So how exactly does a browser hijacker infect a PC

Browser hijackers can enter a computer in some way or other, including via file sharing, downloads, and e-mail also. They could also come from add-on applications, also called browser helper objects (BHO), web browser extensions, or toolbars. Other times you may have inadvertently accepted a browser hijacker as part of an application package (generally freeware or shareware). Examples of popular browser hijackers are Fireball, Ask Toolbar, GoSave, CoolWebSearch, Babylon Toolbar, and RocketTab. The existence of any browser hijacker malware on your system might significantly diminish the web browsing experience, track your internet activities that lead to severe privacy concerns, degrade overall system efficiency, and lead to software instability as well.

Getting rid of browser hijackers

Some hijackers could be removed by deleting the free software they were included with or by removing any add-ons you have recently added to your computer system. But, most hijackers are hard to remove manually. Regardless of how much you attempt to get rid of it, it can return over and over again. On top of that, manual removal needs you to execute many time-consuming and complicated actions which are very difficult to carry out for rookie computer users.

Can't Install Safebytes Anti-malware because of a Virus? Do This!

All malware is bad and the effects of the damage could differ based on the specific type of malicious software. Certain malware types alter web browser settings by adding a proxy server or change the PC’s DNS configurations. When this happens, you’ll be unable to visit certain or all sites, and therefore not able to download or install the required security software to remove the malware. If you’re reading this now, you may have probably recognized that virus infection is the reason for your blocked web traffic. So what do if you need to download and install an antivirus application like Safebytes? Although this kind of problem can be difficult to circumvent, there are a few actions you can take.

Install the anti-virus in Safe Mode

If the malware is set to run at Windows startup, then booting in Safe Mode should prevent it. Only minimal required programs and services are loaded when you start your computer or laptop in Safe Mode. To launch your Windows XP, Vista, or 7 PCs in Safe Mode with Networking, do as instructed below. 1) Press the F8 key repeatedly as soon as your computer boots, but before the big Windows logo or black screen with white texts shows up. This will bring up the Advanced Boot Options menu. 2) Use the arrow keys to choose Safe Mode with Networking and press ENTER. 3) Once you get into this mode, you should have access to the internet once again. Now, get the virus removal application you need by using the internet browser. To install the application, follow the guidelines in the installation wizard. 4) As soon as the application is installed, let the scan run to remove viruses and other malware automatically.

Utilize an alternate web browser to download an anti-malware program

Malicious program code might exploit vulnerabilities on a specific internet browser and block access to all anti-virus software websites. If you appear to have a virus attached to Internet Explorer, then switch over to an alternate browser with built-in security features, such as Chrome or Firefox, to download your favorite anti-malware program – Safebytes.

Run antivirus from a pen drive

Another approach is to download and transfer antivirus software from a clean computer to run a virus scan on the affected system. Abide by these steps to run the anti-virus on the affected computer system. 1) Make use of another virus-free computer to download Safebytes Anti-Malware. 2) Plug the Flash drive into the clean computer. 3) Run the setup program by double-clicking the executable file of the downloaded software, with a .exe file extension. 4) When asked, select the location of the USB drive as the place where you would like to store the software files. Follow the on-screen instructions to finish the installation. 5) Transfer the USB drive from the clean computer to the infected computer. 6) Double click the Safebytes Anti-malware icon on the thumb drive to run the application. 7) Click on the “Scan Now” button to start the virus scan.

SafeBytes Anti-Malware Features

In order to protect your computer or laptop from many different internet-based threats, it is very important to install an anti-malware application on your PC. However, with countless numbers anti-malware companies in the market, nowadays it is actually difficult to decide which one you should purchase for your PC. Some of them do a good job in getting rid of threats while some will damage your PC themselves. You have to choose a product that has got a good reputation and detects not just computer viruses but other sorts of malware too. When considering commercial antimalware software options, most people choose well-known brands, such as SafeBytes, and are very happy with it. SafeBytes antimalware is a highly effective and easy-to-use protection tool that is ideal for end-users of all levels of IT literacy. Using its outstanding protection system, this tool will instantly detect and remove most of the security threats, including viruses, adware, browser hijackers, PUPs, trojans, worms, and ransomware. SafeBytes carries a plethora of amazing features which can help you protect your laptop or computer from malware attack and damage. The following are some popular features found in this software program: Real-time Active Protection: SafeBytes gives complete and real-time security for your personal machine. They’re highly effective in screening and getting rid of various threats because they’re constantly revised with the latest updates and safety measures. Most Reliable AntiMalware Protection: Safebytes is made on the very best virus engine in the industry. These engines will identify and remove threats even during the early stages of a malware outbreak. Internet Security: SafeBytes gives an instant safety rating on the pages you’re going to visit, automatically blocking risky sites and making sure that you’re certain of your safety while browsing the net. Lightweight: SafeBytes provides total protection from internet threats at a fraction of the CPU load because of its advanced detection engine and algorithms. 24/7 Online Tech Support: Support service is readily available for 24 x 7 x 365 days through email and chats to answer your queries.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove MySearchDial without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by MySearchDial

Files: %PROGRAMFILES%Mysearchdialbhmysearchdial.dll. %PROGRAMFILES%MysearchdialescortShld.dll. %PROGRAMFILES%MysearchdialmysearchdialApp.dll. %PROGRAMFILES%MysearchdialmysearchdialEng.dll. %PROGRAMFILES%Mysearchdialmysearchdialsrv.exe. %PROGRAMFILES%MysearchdialmysearchdialTlbr.dll. %PROGRAMFILES%MysearchdialSqlite3.dll. %APPDATA%MozillaFirefoxProfilesENV(mysearchdial_path)[email protected]. %APPDATA%mysearchdialmysearchdial. %APPDATA%mysearchdial. %PROGRAMFILES%Mysearchdialbh. %PROGRAMFILES%Mysearchdial. Registry: Key HKEY_CLASSES_ROOT named esrv.mysearchdialESrvc.1 Key HKEY_CLASSES_ROOT named esrv.mysearchdialESrvc Key HKEY_CLASSES_ROOT named mysearchdial.mysearchdialappCore.1 Key HKEY_CLASSES_ROOT named mysearchdial.mysearchdialappCore Key HKEY_CLASSES_ROOT named mysearchdial.mysearchdialdskBnd.1 Key HKEY_CLASSES_ROOT named mysearchdial.mysearchdialdskBnd Key HKEY_CLASSES_ROOT named mysearchdial.mysearchdialHlpr.1 Key HKEY_CLASSES_ROOT named mysearchdial.mysearchdialHlpr Key 0400EBCA-042C-4000-AA89-9713FBEDB671 at HKEY_CLASSES_ROOTInterface. Key 0BD19251-4B4B-4B94-AB16-617106245BB7 at HKEY_CLASSES_ROOTInterface. Key 219046AE-358F-4CF1-B1FD-2B4DE83642A8 at HKEY_LOCAL_MACHINESOFTWAREMicrosoftInternet ExplorerLow RightsElevationPolicy. Key 3004627E-F8E9-4E8B-909D-316753CBA923 at HKEY_CLASSES_ROOTCLSID. Key 3281114F-BCAB-45E3-80D9-A6CD64D4E636 at HKEY_CLASSES_ROOTInterface. Key 44533FCB-F9FB-436A-8B6B-CF637B2D465A at HKEY_CLASSES_ROOTInterface. Key 44B29DDD-CF7A-454A-A275-A322A398D93F at HKEY_CLASSES_ROOTInterface. Key 4ED063C9-4A0B-4B44-A9DC-23AFF424A0D3 at HKEY_CLASSES_ROOTCLSID. Key 82E74373-58AB-47EB-B0F0-A1D82BB8EB5C at HKEY_CLASSES_ROOTCLSID. Key A4DE94DB-DF03-45A3-8A5D-D1B7464B242D at HKEY_CLASSES_ROOTInterface. Key AA0F50A8-2618-4AE4-A779-9F7378555A8F at HKEY_CLASSES_ROOTInterface. Key B2DB115C-8278-4947-9A07-57B53D1C4215 at HKEY_CLASSES_ROOTInterface. Key B97FC455-DB33-431D-84DB-6F1514110BD5 at HKEY_CLASSES_ROOTInterface. Key C67281E0-78F5-4E49-9FAE-4B1B2ADAF17B at HKEY_CLASSES_ROOTInterface. Key D40753C7-8A59-4C1F-BE88-C300F4624D5B at HKEY_CLASSES_ROOTCLSID. Key E72E9312-0367-4216-BFC7-21485FA8390B at HKEY_CLASSES_ROOTInterface. Key EF5625A3-37AB-4BDB-9875-2A3D91CD0DFD at HKEY_CLASSES_ROOTCLSID. Key EF5625A3-37AB-4BDB-9875-2A3D91CD0DFD at HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionExplorerBrowser Helper Objects. Key F6CCB6C9-127E-44AE-8552-B94356F39FFE at HKEY_CLASSES_ROOTInterface. Key FBC322D5-407E-4854-8C0B-555B951FD8E3 at HKEY_CLASSES_ROOTTypeLib. Key FFD25630-2734-4AE9-88E6-21BF6525F3FE at HKEY_CLASSES_ROOTInterface. Key mysearchdial at HKEY_CURRENT_USERSoftware. Key mysearchdial at HKEY_CURRENT_USERSoftwareInstallCore. Key mysearchdial at HKEY_LOCAL_MACHINESOFTWARE. Key mysearchdial at HKEY_LOCAL_MACHINESOFTWAREInstallCore. Value 3004627E-F8E9-4E8B-909D-316753CBA923 at HKEY_LOCAL_MACHINESOFTWAREMicrosoftInternet ExplorerToolbar.
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