VirtualBox displays Black screen

If you have or are currently getting a troublesome error saying, “The boot selection failed because a required device is inaccessible” when you boot your computer, then continue reading as this post will give you some suggestions that may help you resolve the error. This pesky error pops up during the booting process of your computer and prevents you from booting to your Windows 10 PC and displays the error message on a black screen instead. To fix this problem, here are some suggestions you need to check out.

Option 1 – Try checking the boot order in BIOS

• Turn on your PC and repeatedly tap the Setup key right away about once every second until you see the Computer Setup Utility or the BIOS settings.
• Then use the right arrow key to select the Security menu and then use the down arrow key to select the Secure Boot Configuration option and then tap Enter.
• Just a heads up, before you can use Secure Boot Configuration, a warning will pop up. Simply tap F10 to continue to the menu. After opening it, use the down arrow key to select Secure Boot and then the right arrow key to set the setting to Disable.
• Next, select the Legacy Support option using the down arrow key and then the right key to set the setting to Enable.
• Now tap F10 to confirm the changes and then use the arrow key to select File menu and then the down arrow key to select Save Changes and then Exit and tap Enter to select Yes. From there, your computer should restart and once it does, use the power button to switch it off.

If you are now able to boot from your hard drive, you need to know which option to choose once the boot menu pulls up. Refer to the steps below to easily boot from your hard drive.

• Tap the power button to boot your PC. Once your PC starts, a message will appear indicating that the boot mode has now changed.
• Next, you’ll see a security screen displaying a four-digit code. Type in this four-digit code and tap Enter.
• After that, tap the power button to turn the computer off and wait for a couple of seconds and then turn your PC on and tap the ESC key right away repeatedly until you see the Startup menu.
• Now tap F9 to open the Boot Menu and use the down arrow key to select the hard disk and make sure to select it by tapping Enter on your keyboard.
• Restart your PC and check.

Option 2 – Try running the DSKCHK Check from the Recovery Media.

The DSKCHK utility scans your hard drive for any errors, bad files, or corrupt sectors so this should help in fixing the problem.

• The first thing you need to do is to download the Media Creation Tool from Microsoft and then open it after the download. The file should be “MediaCreationTool.exe”.
• Then tap Accept to agree to the terms and conditions and then from the initial screen, select the “Create installation media (USB flash drive, DVD, or ISO file) for another PC” option. Keep in mind that the language, architecture, and edition of the bootable drive will be selected based on your PC’s settings but you have to uncheck the Use the recommended options for this PC in order to choose the correct settings for your own computer that’s getting the error.
• Now click Next and then click the USB drive or DVD option once prompted to select between USB or DVD depending on what device you are using to store this image on. Then click Next and select the required drivers from the list of storage devices currently connected to the computer.
• Click Next. After that, the Media Creation Tool will proceed to download the files needed to install and create the installation device.
• The next thing you have to do is to insert the installation drive.
• After that, you will see the “Choose your keyboard layout” window so select the one you prefer and then the Choose an option screen will pop up.
• Go to Troubleshoot > Advanced Options > Command Prompt. After opening Command Prompt, input the following command and hit Enter.

CHKDSK /R /X C:

• Now boot your PC without the recovery drive and check if the problem’s fixed or not.

Option 3 – Try resetting the BIOS

• Open the computer case and then look for the battery in the motherboard. If you can’t find it, you can seek out the motherboard or computer documentation of your PC as well as browse the web or contact the manufacturer for further assistance.
• Removing the battery should be easy especially if your computer uses a coin cell battery. Just use your fingers to grab on the edge of the battery then pull it up and out of the socket that’s holding it in place.
• Keep the battery removed for about 10 minutes and then insert it back and try booting into the BIOS.

Option 4 – Try using the Startup Repair

• Inject the installation drive you created earlier and boot your PC.
• Select the keyboard layout from the Choose your keyboard layout window.
• From there, the Choose an option screen pops up. Navigate to Troubleshoot > Advanced Options > Startup Repair.

This post will guide you in fixing the error 0x80070103 when installing Windows Update. According to users who encountered this problem, Windows Update (WU) fails to install several different updates. This kind of Windows Update error is can mostly be seen in the Windows Update screen inside the update reports although it is also known to occur when a user attempts to install a peripheral driver – only if the Windows Update offers to update the driver through a prompt and when you click Yes. There are several possible causes for this error, it could be that Windows Update is trying to install a particular driver for the second time already which happens when it gets confused by an additional piece of identical hardware like the graphics adapter. Aside from that, the Windows Update might have already installed the driver which is known to occur with unsuitable versions of the already installed driver. In addition, the error could also be due to a third-party program interference like a security program or a utility program that is using the same driver and conflicts with the Windows Update. Here are some suggestions that might help in fixing the Windows Update error 0x80070103.

Option 1 – Install the updates in a Clean Boot State

You might want to try putting your computer in a Clean Boot state and then install Windows Updates again without any trouble. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows Updates or upgrade again.

Option 2 – Try installing the failing driver without using Windows Update

If installing the updates in a clean boot state didn’t help, you can try a manual approach to yield much better results using the Device Manager or by downloading the driver from the manufacturer’s website manually.

• Tap the Win + R keys to launch Run.
• Type in msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. Look for the device driver you and then select either “Update driver” or “Uninstall device”. And if you find any “Unknown device”, you need to update it as well.
• Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
• If you have chosen to uninstall the driver, follow the screen options to complete the process and then restart your PC.

Note: You also have the option to go directly to the website of your device driver manufacturer and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 3 – Try to run the Windows Update Troubleshooter

You might also want to run the built-in Windows Update Troubleshooter in Windows that could help you in resolving the Windows Update error 0x80070103. All you have to do is go to Settings > Update& security > Troubleshoot > Windows Update. From there, click on the Run the troubleshooter button and follow the next one-screen instructions that appear. After that, restart your computer and check if the error is now fixed or not by trying to install the update once again.

There are times when you install a Windows update to your Windows 10 computer but you only got an error message saying, “The update isn’t applicable to your computer”. This is unusual as Windows was the one that downloaded them in the first place. To understand the reason behind this error, read on as this post will also give you a couple of suggestions you can try to fix the problem. One of the main reasons why this error occurs is that your computer might not have the required installed updates and many more. Other reasons include:

1. The update might be replaced. There are instances when a newer Windows version is already available on the computer and that the version you are trying to manually install is an older version which is why the Windows update failed.
2. The update might already be installed. There are times when the update process is still in progress and the earlier payload might have already been installed.
3. It could also be that it’s a wrong update for architecture. As you know, updates are designed accordingly based on the architecture of the computer so if the update you are trying to install does not match the architecture of your CPU then it’s no wonder you’re getting an error message.
4. Your computer might be missing a prerequisite update. There are Windows updates that depend on other updates so if you missed one and you’re installing another one, it could be the reason why you’re getting the error.

To fix the problem, here are some suggestions that might help.

Option 1 – Try verifying the package and the Processor Architecture

As pointed out earlier, updates are made according to the Windows versions. Thus, if one of the updates failed to install, you need to check if it’s applicable or not. The best way to do that is by searching the Windows update name on the official website of Windows. It could be that the Processor Architecture is not compatible with the Windows Update you are trying to install. If you have an X86-based processor, you can’t install x64-based installations of Windows and vice-versa. This usually happens when you’ve downloaded the update manually and then tried installing it.

Option 2 – Try checking if the update is old

The issue might be because you are trying to install an old Windows update which is why it didn’t work. To check, go to Settings > Update and Security > View Update history. From there, you can look for the update.

Option 3 – Try checking if the update is already installed

To verify the update, just go to the Windows Update history once more as you did in option 2, and then see if the update is already installed or not.

Option 4 – Try checking the prerequisites

AS mentioned earlier, there are some updates that depend on other updates before they get installed on your computer. The best way to verify is by checking the Microsoft Knowledge Base (KB). And to verify if the prerequisite updates are installed or not, just run the command below in PowerShell:

get-hotfix KB1111111, KB2222222, KB3333333

Note: In the command given above, you need to replace “KB1111111, KB2222222, KB3333333” with the actual update KB numbers.

Option 5 – Try running the Windows Update Troubleshooter

As you know, Windows 10 has various auto-repair built-in tools to help users fix small issues which used to get fixed manually. And in this case, you will need the Windows Update Troubleshooter to fix the issue.

• Go to Settings and click on Update and Security.
• From there, click Troubleshoot and click on Windows Update and then click the “Run the troubleshooter” option.
• After that, it will try to detect and automatically fix common issues in the Windows Updates which can be resolved by Windows itself. Note that the process may take several minutes before it completes so you need to wait until it’s done. Once it’s done, in case you have some pending update that wasn’t realized by the system early on, it will apply the fix right away and restart the Windows Update service.

Steam is one of if not the largest online store for the digital distribution of games on the PC platform. The game gets downloaded to your PC when you are planning to play it and its saves are synched in the Steam cloud. They get automatically downloaded when you install the game but you can also get your saves by directly downloading them from Valve's website in your browser. If Steam isn’t automatically downloading your old save games after you install a game, ensure Steam Cloud is enabled for that game within Steam. Locate the game in your Steam library, right-click it, and then select Properties. Click the Updates tab and ensure the Enable Steam Cloud synchronization option is checked for the game. If this option isn’t checked, Steam won’t automatically download your cloud saves. If you don’t see a Steam Cloud option for a game here, that game doesn’t support Steam Cloud. Not all games on Steam do, it’s up to each game developer.

Download the Files in Your Web Browser

Valve lets you download your Steam cloud save files via a web browser, too. You can download just your saved files without re-downloading the entire game. To find your saved files, visit Valve’s View Steam Cloud page in your web browser and sign in with your Steam account. You’ll see a list of games using your Steam Cloud storage. Locate the game in the list and click Show Files to see all the files for a game. Each game has a page showing all the files it’s storing in Steam Cloud, as well as the date they were modified. To download a file, click Download. Download all the save files for your game, and you’ll have a copy of its save games. This feature is especially useful for multi-platform games that don’t automatically synchronize save files between platforms.

What is Error code 8007002c?

Users when upgrading to Windows 10 operating system from Windows 8/8.1 or Windows 7, often encounter error code 8007002c. This error occurs when there’s an attempt made in performing an overall clean boot procedure. During the installation process, it will reach a certain maximum limit, for instance, 75%, and then reverts to its original state. Sometimes, after installation, users will encounter a black screen issue and there is no cursor visible.

Solution

Error Causes

Misconfigured system files that create registry errors within your operating system normally cause error code 8007002c in Windows 10. This registry error happens when there are new programs being installed over old ones without the old programs uninstalled entirely. Another possible cause could be from some malicious software like spyware, adware, and viruses.

Further Information and Manual Repair

Caution: The following steps are complicated. The risk of being in a no-boot situation or data loss might be encountered. It would be best to be supervised by an experienced user, especially in using the command line.

In order to fix Error code 8007002c occurring in Windows 10 upgrade, you can follow this step-by-step manual repair method. Once the repair method is correctly executed, users will most likely quickly resolve issues such as the Error code 8007002c and be able to upgrade to Windows 10 operating system smoothly.

However, in such cases where there are complex instructions and thus need an expert, seek help from a Windows professional. You may also want to consider making use of an automated tool whenever needed.

There are several ways to fix Error code 8007002c, but here are the most effective and efficient methods:

Method One: Force Windows Update

 To be able to download and install the necessary updates, you may use the force Windows Update tool. See below for the steps:

1. Browse to C:\Windows\Software\Distribution\Download. Afterward, delete all the files found in that folder.
2. Press Windows key + X then click on the Command Prompt (Admin). Type exe /updatenow once the Command Prompt window appears then press Enter.
3. Open the Control Panel. Select Windows Update. At this point, Windows 10 should now start downloading.
4. Press again on Windows key + X to open the Command Prompt window. In the Command Prompt, Type or Copy and Paste the following commands one at a time:

NOTE: Don’t forget to hit Enter after every command.

 Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /ScanHealth Dism /Online /Cleanup-Image /RestoreHealth

5. Input a machine name for your computer. Make sure to use a simple name, having at least 8 characters.

Here’s how you can input a machine name:

• Click on Start and then right-click on Computer. Afterward, select For users with Windows 8 operating system, press on Windows key + X then click on System.
• Click on Change settings under the Computer name, domain, and workgroup settings.

Method Two: Diagnose RAM Issues

Another reason why Error code 8007002c occurs is when there’s a defective and wrongly installed memory chip. Try using the Windows Memory Diagnostic to diagnose if there are RAM Issues.

1. Press on the Windows Key + X then select
2. Type
3. Select Windows Memory Diagnostic, from that window, select Restart now, and check for problems

Method Three: Use Selective Startup

One more possible cause why Error code 8007002c occurs is due to third-party software. To fix this error, you can try booting up your device with Selective Startup -- a boot type where you can load a limited set of startups and services.

1. Open the System Configuration tool. On your Taskbar, type MSCONFIG in the Search Box then hit Enter.
2. Select the General
3. Select Selective startup option then tick on the Load system services
4. Ensure that Load startup items check box is unchecked.
5. Click Apply and

Can’t seem to put up with the long and technical manual repair process? You can still fix this error by downloading and installing a powerful automated tool that will surely get the job done in a jiffy!

Windows 10 users a set of rules or standards called Network Protocols in communicating over the internet. These protocols are the ones that made sure that the data is correctly sent between computers. However, if any of the Network Protocol is missing in your Windows 10 computer, then you will most likely encounter a problem like not being able to browse the internet, or share files. For this, you can try to run the Incoming Connections troubleshooter: As you were not able to connect to your internet connection using your PC, you can try to run the Incoming Connections troubleshooter as it might resolve the problem. Refer to the following steps to run this troubleshooter:

• Tap the Win + I keys to open Settings.
• After opening Settings, go to Update and Security.
• Next, navigate to the Troubleshoot pane and select the Incoming Connections section and click the Run Troubleshooter button to get started.
• Wait until the troubleshooter is finished doing its job and then try connecting to your network again.

If after running the Incoming Connections troubleshooter you receive an error message instead that says, “Network Protocol is missing”, then here are some suggestions you need to check out to fix it. Take note that you must have admin privileges before you start troubleshooting the problem.

Option 1 – Try to update or rollback or uninstall the Network drivers

You might also want to update, roll back, or disable your Network drivers to fix the “This operation failed as no adapter is in the state permissible for this operation” error.

• Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• Then right-click on each one of the Network drivers and depending on your preference, you can either select “Update driver”, “Disable device” or “Uninstall device”.
• After that, restart your PC and see if it helped in fixing the netio.sys Blue Screen error.

Option 2 – Try to reset Winsock, TCP/IP & Flush DNS

You might also want to try resetting Winsock, TCP/IP, and flushing DNS might help you resolve errors. To do so, follow these steps:

• Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
• After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.

1. netsh winsock reset – type in this command to reset Winsock
2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
3. ipconfig /flushdns – type in this command to flush the DNS cache

• Next, restart your PC and check if the problem’s fixed.

Option 3 – Diagnose the Network Adapter

To diagnose the Network Adapter, go to Control Panel > All Control Panel Items > Network Connections, and from there, look for the network adapter that could be causing the error. Note that if you are using a Wi-Fi connection, then it’s probably your Wi-Fi adapter, otherwise it has something to do with your Ethernet adapter. Just right-click on the problematic network adapter and select diagnose to troubleshoot.

Option 4 – Try to perform Network Reset

You can also try to perform a Network Reset to resolve the problem. This will reset the entire network configuration including your IP address. To perform Network Reset, follow these steps:

• Tap the Win + I keys to open Settings.
• From there, go to the Network and Internet section.
• Next, scroll down and look for “Network Reset” under the status pane.
• After that, click on Network Reset and then on Reset now to start resetting the network configuration. Once done, check if it is able to fix the error or not.

Option 5 – Try importing Winsock settings from another computer

If resetting Winsock or the Network didn’t fix the problem, then you can try to import settings from a computer that’s in good condition. You need to have access to the registry to get this done and then export and import a couple of settings. Refer to these steps to get started:

• Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
• After that, go to this registry path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServices
• Next, look for two registry keys named “Winsock” and “Winsock2” and then right-click on each one of them and select the Export option.
• Now copy the registry keys to a USB drive and then copy the keys on the PC in excellent condition.
• Then double click on each one of them and it will install the WINSOCK keys.

If you are tried encrypting or decrypting a file using the default EFS engine but you receive an error message instead saying, “Error Applying Attributes, An error occurred applying attributes to the file: The specified file could not be decrypted”, read on as this post will help you sort out the problem. If you encounter this error you can use the error code in it. You will most likely get error code 0x80071771. This kind of error occurs when the File Explorer’s copy and paste feature was not able to read the source file being encrypted or decrypted. It could also occur if you try to access a file that has been on another computer previously.

To fix error code 0x80071771 when decrypting or encrypting a file, refer to the instructions provided below.

Step 1: You need to check first if you can decrypt the files encrypted by EFS. However, if you can’t, just proceed and then take full control of the file. Step 2: To take control of the file, open File Explorer and right-click on the partition, and then click on Properties. Step 3: After that, click on the Edit button under the Security tab. Step 4: Next, make sure that “Everyone” is selected under the Group or user names section. Step 5: Afterwards, the Permissions for Everyone section will be activated. Just make sure that all the checkboxes for Allow are checked and then click on the Apply button. Step 6: Once you’re done, click on the Advanced button. This will open a new window labeled Advanced Security Settings. From there, click on the Change link under the Owner section. Step 7: Now type your account name in the field and click on Check Names to verify the account name and click OK. Step 8: After that, select the “Replace owner on sub-containers and objects” option and then click OK. Step 9: Next, select Administrators in the Group or User names list and select Full Control in the Permissions for Administrators panel and click OK.

Each time you execute a command on your computer, it takes into account a number of files and space for the code in the background for the command to be executed. Thus, executing the command is not that easy which is why you could encounter some errors along the way due to various limitations or poor allocation of memory, and so on. One of the errors you might encounter when executing a command on Windows 10 and Windows Server is the “Not enough storage is available to process this command”. There are several potential fixes you can check out to fix this error. To fix this error, you can try to delete the temporary files in your computer, run the DISM tool or apply some registry tweaks. For more details, refer to each one of the given options below.

Option 1 – Try to delete the temporary files

The error could be caused by some temporary or junk files in your computer and so you need to clear them up to fix the problem. You can achieve that using the Storage Sense feature.

• Open Setting > System > Storage from the WinX Menu.
• From there, you will see a list of all the local and connected storage devices along with the details on the free space. Make sure that Storage Sense is on.
• Next, find a link that says “Free Up Space” and click it to open.
• After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
  • Windows Upgrade Log Files
  • System created Windows Error Reporting Files
  • Thumbnails
  • Temporary Internet Files
  • Previous Windows Installation Files
  • Delivery Optimisation Files
  • DirectX Shader Cache
• Choose the files you want to get rid of and then click on the remove files option. Note that you’ll have an idea of the total size as you select any of the junk files listed above.
• Now go to the “Free Up Space Now” section and click the Clean now button. This will get rid of all the temporary or junk files in your computer and should hopefully fix Error 1310.

Option 2 – Run the DISM tool

You can also run the DISM Tool as it could also help in fixing the “Not enough storage is available to process this command” error in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” that could help in fixing error 0x80246019.

• You can run the DISM tool via Advanced Startup Options or you could boot your computer into a Clean Boot State and then select Command Prompt.
• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish. Once it’s done, restart your computer and try again. If it didn’t work, you can try to use the “/StartComponentCleanup” parameter: Dism /Online /Cleanup-Image /StartComponentCleanup

Option 3 – Try to use the Registry Editor

The memory range allocated for the tasks and commands to be executed is associated with the IRPStackSize DWORD. Thus, to fix the error, you need to extend the range by applying some registry tweak. Before you proceed, make sure that you create a System Restore point first. Once you’re done, follow these steps:

• Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and tap Enter to open the Registry Editor.
• Next, navigate to this registry key: ComputerHKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesLanmanServerParameters
• From there, look for the DWORD named “IRPStackSize” and right-click on it. If you can’t find this DWORD, just right-click on any empty space and select New > DWORD (32-bit) Value.
• Input “IRPStackSize” as the DWORD name and double click on it and set its Value data to be greater than its default value. Note that the maximum value allowed is “0xc” and the range starts from “0x1”.
• Now click on OK and exit the Registry Editor and then restart your computer and see if the error is fixed.

169 IP address error can stop your computer from connecting to the internet which could be a very frustrating experience. In this guide, we will cover simple but effective tips on how to fix this error so you can continue with internet use.

1. Reconnect your Modem or Router

   Simple and sometimes effective solution, unplug and plug back in modem or router so IP is fetched again, it is very likely that computer will pick right IP address with this stunt.

2. Use built-in Windows Network troubleshooter

   Press ⊞ WINDOWS + X top open secret menu Go to settings Go to Network & Internet Inside click on Network troubleshooter Follow onscreen instructions After the troubleshooter ends reboot your PC

3. Reconfigure IP address

   Press ⊞ WINDOWS + R to open the run dialog Inside run dialog type ncpa.clp and press ENTER Right-click on your network adapter and select properties Uncheck Internet Protocol Version 6 (TCP/IPv6) and click on OK Now press ⊞ WINDOWS + X and click on Command prompt (admin) In command prompt type and after each line press ENTER netsh winsock reset catalog netsh int ip reset reset.log ipconfig /release ipconfig /renew Reboot your computer

4. Restart DHCP client

   Press ⊞ WINDOWS + R to open the run dialog In run dialog type services.msc and click on OK Find DHCP client Right-click on it and choose Restart Reboot PC

5. Reinstall Network Adapter

   Press ⊞ WINDOWS + X to open the windows menu Click on Device Manager Expand Network Adapter and right-click on wireless or ethernet adapter, click on Uninstall device Reboot the computer to automatically reinstall the device driver

6. Reset IP and subnet mask

   Press ⊞ WINDOWS + R to open the run dialog In run dialog type in ncpa.cpl and press OK Right-click on your network adapter and select properties Uncheck Internet Protocol Version 6 (TCP/IPv6) Double click on Internet Protocol Version 4 (TCP/IPv4) Select Use the following IP address and change it to 192.168.0.1 Change Subnet mask to 255.255.255.0 Leave default gateway blank Click OK to save changes

What is 0x3D55? As you know, Windows 10 is loaded with various Universal Windows Platform or UWP apps such as the Microsoft News, Weather, Calculator, Windows Mail, and many other applications that are based on the modern UWP platform of Microsoft that was introduced in Windows 10. Each one of these apps has a shared piece of code in the kernel for them to be able to get executed across any device that runs the Windows 10 OS which includes laptops, PCs, 2-in-1 devices, mobile phones, mixed reality headsets, and many more. However, there are times when the runtime information for these apps ends up getting corrupted which causes them not to function as expected and throws errors like the error 0x3D55. This kind of error can be pinned down when the UWP app malfunctions and you can also find an error message in the Event Log that reads, “0x3D55: Package family <App name with ID> runtime information is corrupted”. So if you encounter this error, read on for this post will walk you through fixing it. There are three suggestions you need to check out to fix this error – first, you can try to reset the Microsoft Store cache, second, you can try to re-register or reinstall the problematic app and lastly, run the Windows Store App troubleshooter.

Option 1 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

• Right-click on the start button and click on Command Prompt (administrator).
• Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
• Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.

Option 2 – Run the Microsoft Store Apps troubleshooter

The Microsoft Store Apps Troubleshooter will help you in fixing the error 0x3D55. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.

1. Tap Win + I keys again to open the Windows Settings panel.
2. Go to Update & Security and then go to Troubleshoot.
3. On your right-hand side, scroll down to find the Windows Store Apps and then click on the Run the troubleshooter option and see if it fixes the problem.

Option 3 – Try to re-register the UWP app via PowerShell

• First, type “command prompt” in the Start Search and right-click on Command Prompt and then select the “Run as administrator” option.
• Next, navigate to this location in the command line utility: C:/Users/<Insert Username>/AppData/Local/Packages
• After that, execute the “DIR” command to view the list of all the directories in the given location.
• Once the list appears, look for the ID of the problematic app and take note of it.
• Now tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
• If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
• Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:

PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.<YOUR APP ID HERE>).InstallLocation + 'AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"

• Wait for the process to be completed and then restart your computer.