Shift Key is not working in Windows

Sharing is caring, an old saying says. I completely agree and that is reason enough for this article filled with sharing goodness. Holidays are coming and I hope that the holiday spirit is strong with you, that you will spend them in peace and with loved ones. All that being said wouldn’t it be great if you can spend some joy with close ones and share some of your games on their account so they can enjoy them as well? Well, you can and it is not complicated as well. Follow this easy guide to see how can you get someone’s account up and running with some of your games.

The steam Family sharing feature

The family Sharing feature inside Steam will let you share your games to another account so owners of that account can play games that you have purchased without the need to buy themselves. You can allow up to 5 accounts and 10 devices to play your library games, and owners of these accounts will have their own achievements. Be aware that enabling this option will place your entire library on the share, you will not be able to choose which games you would like to share and therefore any kind of parental controls are not applying here. Also know that once the game is running on one device, others will have to wait for one playing to finish before they can get a spin on it. Only the owner of the game can play whenever he wants as a priority but others will have to wait for the game to be not run by someone else.

How to Share Your Game Library

In order to share your game library have a person, you wish to share games with at his device on ready to go and enable steam guard on your account. To enable steam guard login into your account and on the top left corner click on Steam and then on Settings. Inside settings click on the Manage Steam Guard Account Security button. Choose the way of authentication either by mail or steam guard mobile app. Check Get Steam guard codes by email radio button and re-login into account.

Sharing Games on another Steam account

Now that Steam Guard is enabled on the primary account let’s share some games!!! Inside client again, in the top left click on Steam and again on settings. In the left panel choose and click on Family. Inside Family section check box beside Authorize Library Sharing on This Computer. Log out of your account and login into the client user account credentials you wish to share your library with (this is your friend or cousin account, they need to log in to Steam client on your computer but with their credentials). After they have successfully logged in, log them out and re-log with your account again. Now go again into Steam > Family and now you should see an account in the box at the bottom with the user name or your friend or relative. Confirm that this is an account that you wish to share the library with by clicking on the checkbox next to the name. Now let users login into the desired device with their credentials and they will have access to your entire library. Happy gaming!

The Control Panel is one of the most important tools in Windows which allows users to control and change various settings. However, there are cases when it experiences some problems like when users aren’t able to open it. Recently, a lot of users complained about not being able to open the Control Panel. To be more specific, users were able to open it but only lasted for a second, and then it’s gone. This is not just some issue you can ignore as this will prevent you from accessing some major settings in your computer and you won’t be able to perform some important task without it. According to security experts, this issue is most likely caused by a bug in the Windows Update. If you have installed an update recently, then it’s most likely the culprit. Aside from the Windows Update, there are also other things that can cause this issue. Some of them are the IDT audio panel and a control panel file that causes conflicting issues with the control panel that leads to this problem. Aside from these aforementioned cases, the Windows Error reporting services could also be one of the causes of this issue. As you can see, since there are a lot of possible causes for this problem, this post prepared a lot of options as well which you have to check out. Follow each one of them and see which one worked best for you.

Option 1 – Try updating your Windows 10 PC

If you haven’t updated your PC to the latest version of Windows 10, then you should. A lot of users found that the issue with the Control Panel was fixed right after they updated their Windows 10 PCs. This is probably because Microsoft has probably released a fix on one of the latest updates.

Option 2 – Try uninstalling the IDT Audio Panel

For some users, uninstalling the IDT Audio Panel from their PCs did the trick. You can also try doing the same thing to fix the vanishing Control Panel. According to these users. The IDT audio panel was the one that’s causing the issue. To uninstall the IDT audio panel, here’s what you have to do:

• Tap the Win + R keys at the same time to open the Run dialog box.
• Then type in “appwiz.cpl” in the field and tap Enter to open the “Uninstall or change a program” screen of the Control Panel.
• From there, look for the IDT audio panel, select it and then select the Uninstall option and follow the next on-screen instructions that appear.

Note: If you are unable to locate the IDT audio panel or you simply can’t access the Uninstall or change program screen or you can’t keep Control Panel open for a long time, here’s what you can do:

• Tap the Win + R keys at the same time once again to open the Run dialog box.
• And in the field, type in “devmgmt.msc” and hit Enter to open the Device Manager.
• After opening the Device Manager, look for the “Sound, video and game controllers” option and double-click on it.
• From there, locate the IDT audio panel or “IDT High Definition CODEC” and select Uninstall and follow the next instructions that appear.

Option 3 – Try deleting or renaming IDTNC64.cpl

IDTNC64.cpl is a control file in the control panel. However, it might be the one that’s causing the problem as it could be conflicting with the control panel. As a result, the control panel crashes after a second or more. Many users have fixed the problem by either renaming or deleting this file – the safer option would be is renaming it.

• Tap the Win + E keys to open File Explorer.
• In the address bar located at the top, type in “C:\Windows\System32” and tap Enter to open this folder.
• From there, look for the IDTNC64.cpl file, right-click on it and select the Rename option.
• You can name the file anything you want but it’s better if you rename it to “oldcpl”.
• After you rename the file, try opening the Control Panel again. It should work fine now.

Option 4 – Try to disable the Windows Error Reporting Service

As mentioned earlier, the Windows Error Reporting Service is also known to cause the issue so some users disable it and got the issue fixed.

• Tap the Win + R keys.
• In the field, type in “MSConfig” and hit Enter to open System Configuration.
• After opening System Configuration, go to the Services tab and look for the Windows Error Reporting Service and uncheck its checkbox.
• Click the Apply button and click OK. You should now see a date in the Disable Date column. Then check if the Control Panel is now working properly if not, restart your computer and check once more. That should fix the problem.

Option 5 – Try opening Control Panel via Run

This option is more of a workaround than a solution as it does not really fix the issue with the Control Panel but rather helps you in accessing the controls at the very least.

• Tap the Win + R keys to open Run.
• Type in “appwiz.cpl” in the field and tap Enter to open the Uninstall or change program screen of the Control Panel.
• Next, copy and paste “Control panel all control panel items” on the address bar located at the top-mid part of your screen. You must not type the given address and simply copy and paste it. After that, you will see a list of control panel controls you can use.

If you are trying to update your Windows 10 computer but are not able to do so since your computer is running low on storage then this obviously indicates that there is not enough disk space available on your drive where Windows 10 has been installed. As you know, when Windows 10 downloads the update packages, it extracts them in a separate folder which means that there should be enough space on that particular folder for the update to begin with. Windows do not really check systems for any adequate space requirements before it even initializes the update or upgrades and you only get to know about it right when the update process starts. On Windows 10 thin clients or the ones with embedded systems that have limited storage space, when Windows Update runs, the update initialization may fail because as pointed out, Windows does not check systems for adequate space requirements so you may have to do the work for them by making sure that your disk has enough space available. Here are some suggestions you can follow to resolve Windows 10 update issues on computers with low storage space.

Option 1 – Delete the files from the Download folder

Since you are going to delete everything manually, you need to create a backup for all your important files which you may have placed in the Download folder. After you create backup copies of important files, delete the files from this folder or you could simply tap the Shift + Del keys to remove the files permanently after you selected them all.

Option 2 – Change the Windows Update Folder location

You might have to change the Windows Update folder location where Windows download all the files need to update the operating system if you cannot really create some space on your primary driver. So all you have to do is set the drive with enough space available for the update to be completed.

Option 3 – Uninstall apps and programs you no longer use

In some cases, apps and programs take up a lot of space on your drive. So if there are programs or apps that you no longer use, you can uninstall them to save storage space. To do so, follow these steps:

• In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
• After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
• From there, look for the apps and programs that you no longer use and right-click on each one of them and click on Uninstall.

Option 4 – Move files to another drive

This is another thing you can try. You can move files, especially the ones with large sizes, to another drive to make up space on your drive. After that, install the updates once again.

Option 5 – Reduce on-drive files from Cloud services

If you are using tons of cloud backup services such as OneDrive and Dropbox, you might want to consider reducing the number of files you have on those cloud backup services. You can do what you’ve done on option number three and have those files moved to another drive to free up storage space.

Option 6 – Empty the contents in Recycle Bin

As you know, the files that are deleted from your computer goes to the Recycle Bin first. So if you have not emptied Recycle Bin for a long time now, the files you delete are still actually taking up space on your drive. Thus, you need to empty the contents in the Recycle Bin to save storage space.

Option 7 – Clean up temporary files

You can use the Windows 10 Storage Sense feature which can clean all the temporary files from your computer. To use Storage Sense, follow the steps below.

• Open Setting > System > Storage from the WinX Menu.
• From there, you will see a list of all the local and connected storage devices along with the details on the free space.
• Now make sure that the Storage Sense feature is turned On then go find a link that says “Free Up Space” and click it to open.
• After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
• Windows Upgrade Log Files
• System created Windows Error Reporting Files
• Thumbnails
• Temporary Internet Files
• Previous Windows Installation Files
• Delivery Optimisation Files
• DirectX Shader Cache

Choose the files you want to get rid of and then click on the remove files option. Note that you’ll have an idea of the total size as you select any of the junk files listed above.

The Get Coupons Fast Toolbar is a Browser Extension for Google Chrome developed by Mindspark Inc. This extension allows quick access to the most popular coupon websites available. While this might look like a good useful idea, keep in mind that it has been classified as a Browser Hijacker by Several anti-virus applications.

When installed this extension will hijack your new tab page, changing it to a customized version of Search.MyWay.com. While active It records user browser activity, this data is later used to better target ads. While browsing the internet with this extension installed you will see additional pop-up ads, sponsored content, and injected ads into your browser search results and pages. GetCouponsFast usually comes bundled with other PUP-s or Browser Hijackers that may harm your computer and it is recommended you remove it from your PC.

About Browser Hijackers

Browser hijacking means that a malicious code has taken control over and altered the settings of your internet browser, without your permission. They are created to disrupt browser functions for various reasons. It redirects you to the sponsored sites and inserts ads on your internet browser that assists its developer to generate revenue. While it might seem harmless, these tools were created by malicious people who always look to take advantage of you, so that they could make money from your naivety and distraction. They did not just ruin your browsers, but browser hijackers can also modify the system registry, making your computer or laptop susceptible to various other types of attacks.

Signs of browser hijacker infection

There are plenty of signs that indicate the web browser has been highjacked: 1. you notice unauthorized modifications to your web browser’s home-page 2. you find re-directed to internet sites you never intended to visit 3. the default browser configurations have been modified and/or your default web engine is altered 4. you’ll see many toolbars on your browser 5. you might see never-ending pop-up adverts on your computer screen 6. your browser has become unstable or starts running slowly 7. you are blocked to access the websites of antivirus solution providers.

How does a computer get infected with a browser hijacker?

Browser hijackers might use drive-by downloads or file-sharing networks or an email attachment in order to reach a targeted computer system. They could also come from add-on applications, also known as browser helper objects (BHO), web browser extensions, or toolbars. Some internet browser hijackers spread in user’s computers using a deceptive software distribution method called “bundling” (often through freeware and shareware). Browser hijackers will affect the user’s web browsing experience severely, monitor the websites visited by users and steal sensitive information, cause difficulty in connecting to the web, and eventually create stability problems, making programs and systems freeze.

Removal

Some hijackers can be simply removed by deleting the free software they were included with or by deleting any add-ons you have recently added to your browser. Unluckily, the majority of the software applications utilized to hijack an internet browser are deliberately designed to be difficult to detect or get rid of. And there is no denying the very fact that manual repairs and removal can certainly be a difficult task for a novice PC user. Moreover, there are various risks connected with tinkering around with the system registry files. Installing and running anti-malware software on the affected computer will automatically erase browser hijackers as well as other unwanted programs. In order to get rid of persistent browser hijackers effectively, install the award-winning Anti-Malware tool Safebytes Anti-Malware. Employ a pc optimizer (such as Total System Care) along with your anti-malware to repair various computer registry problems, remove computer vulnerabilities, and improve your computer performance.

How To Get Eliminate Virus That Is Blocking Antivirus Downloads?

Malware could cause all sorts of damage once they invade your computer, starting from stealing your private details to erasing data files on your computer system. Some malware is created to hinder or block things that you wish to do on your PC. It may not permit you to download anything from the net or it will prevent you from accessing a few or all of the websites, in particular the anti-virus sites. If you are reading this article right now, you may have perhaps realized that a malware infection is a reason for your blocked internet connectivity. So what to do if you want to download and install an anti-virus application like Safebytes? There are some steps you can take to circumvent this problem.

Boot Windows in Safe Mode

Safe Mode is actually a unique, simplified version of Windows in which just bare minimum services are loaded to prevent malware and also other troublesome programs from loading. If the malicious software is set to load automatically when the PC starts, shifting into this mode may prevent it from doing so. In order to enter into Safe Mode or Safe Mode with Networking, press the F8 key while the system is booting up or run MSCONFIG and find the “Safe Boot” options under the “Boot” tab. Once you are in safe mode, you can attempt to install your anti-malware program without the hindrance of the malicious software. Right after installation, run the malware scanner to remove standard infections.

Use an alternate web browser to download security software

Web-based malware can be environment-specific, aiming for a particular browser or attacking particular versions of the browser. The best solution to avoid this issue is to choose an internet browser that is known for its security features. Firefox contains built-in Malware and Phishing Protection to keep you secure online.

Run anti-virus from a pen drive

Another option would be to make a portable anti-malware program onto your USB flash drive. To run anti-virus using a pen drive, follow these simple measures: 1) Download Safebytes Anti-Malware or Windows Defender Offline onto a virus-free PC. 2) Plug the USB drive into the clean computer. 3) Double-click the Setup icon of the anti-malware program to run the Installation Wizard. 4) Select thumb drive as the place when the wizard asks you where you wish to install the application. Follow the directions to complete the installation process. 5) Unplug the flash drive. Now you can utilize this portable anti-virus on the infected computer. 6) Double click the Safebytes Anti-malware icon on the pen drive to run the application. 7) Click the “Scan Now” button to start the virus scan.

SafeBytes Anti-Malware Overview

Want to download the best anti-malware application for your desktop? There are many applications on the market that comes in free and paid versions for Windows systems. Some are very good ones, some are ok types, while some are just fake anti-malware programs that will damage your personal computer themselves! While looking for an antimalware program, pick one that offers reliable, efficient, and total protection against all known viruses and malware. On the list of recommended software is SafeBytes AntiMalware. SafeBytes has a good history of quality service, and customers appear to be happy with it. Safebytes is among the well-established PC solutions companies, which provide this all-inclusive anti-malware application. With its outstanding protection system, this tool will automatically detect and remove most of the security threats, which include adware, viruses, browser hijackers, PUPs, trojans, worms, and ransomware.

SafeBytes possesses a variety of wonderful features that can help you protect your computer from malware attacks and damage. Listed below are a few of the great ones:

Real-time Protection: SafeBytes provides round-the-clock protection for your computer restricting malware intrusions in real-time. They are very efficient in screening and getting rid of numerous threats because they’re regularly improved with new updates and alerts. Robust Anti-malware Protection: Built on a highly acclaimed antivirus engine, this malware removal tool has the capacity to find and remove various stubborn malware threats such as browser hijackers, PUPs, and ransomware that other common antivirus programs will miss. Web protection: SafeBytes checks the hyperlinks present on a webpage for possible threats and tells you if the website is safe to explore or not, through its unique safety rating system. Minimal CPU and Memory Usage: SafeBytes is a lightweight and simple to use antivirus and anti-malware solution. As it utilizes very low computer resources, this software leaves the computer power exactly where it belongs: with you. 24/7 Customer Service: Support service is available 24 x 7 x 365 days via chat and email to answer your queries. Overall, SafeBytes Anti-Malware is a solid program since it has lots of features and could identify and remove any potential threats. Now you may realize that this tool does more than just scan and delete threats on your computer. So when you need advanced forms of protection features and threat detections, purchasing SafeBytes Anti-Malware could be well worth the dollars!

Technical Details and Manual Removal (Advanced Users)

If you don’t want to use malware removal software and prefer to eliminate GetCouponsFast manually, you could do so by going to the Windows Add/Remove Programs menu in the control panel and deleting the offending program; in cases of browser extensions, you can remove it by visiting the browser’s Add-on/Extension manager. Additionally, it is advised to reset your web browser settings to their default state. Lastly, check your hard disk for all of the following and clean your registry manually to remove leftover application entries after uninstallation. Please keep in mind that only advanced users should attempt to manually edit the system files since deleting any single vital registry entry results in a serious problem or even a PC crash. Moreover, certain malicious programs are capable to defend against its removal. It is recommended that you do the removal process in Windows Safe Mode.

Wondering if upgrading to Windows 11 will boost your gaming experience? We can’t give you a straightforward answer, sadly. But we can take you through the tweaks you can expect if you have all the right requirements and help you make a final decision.

Is Windows 11 good for gaming?

Essentially, the answer to this question is yes. Microsoft has definitely added a bunch of enhancements and features to its latest OS to give gamers the best possible experience. However, you have to keep in mind that this may not work out smoothly for every single user.

Whether you’ll be able to fully take advantage of the Windows 11 gaming features really depends on your setup. As expected, Windows 11 has more demanding system requirements than its predecessor.

So, unless your hardware can run the new OS comfortably, you might not be able to make the most of all these gaming perks. In that case, we recommend you first upgrade your hardware and then make the switch. Be prepared to be a little surprised by a few other interesting changes in comparison to Windows 10, though!

For some of the new gaming features to work, it’ll also be necessary for you to have an NVMe SSD and an HDR-compatible monitor. So let’s take a look at 4 big improvements you can expect if your setup is compatible.

Gaming enhancements on Windows 11

1. Enjoy faster loading speed with DirectStorage

For this powerful feature to work, you need a compatible graphics card and, as stated before, an NVMe SSD. It’s also important for your GPU to support the DirectX 12 graphics API at least. And since we’re on that subject, you’ll be happy to know that Windows 11 has also introduced a new version of the API called DirectX 12 Ultimate. 

Now, what does DirectStorage do? It’s a new feature designed to make full use of the speedy storage of NVMe SSDs. It also transfers game data directly onto the graphics card, lightening the load on your CPU. Normally the CPU would have to decompress the data first, but DirectStorage helps bypass this. That’s how loading times are reduced and games run more smoothly.

2. Fully immerse yourself through Game Mode

Windows 11’s Game Mode is certainly a welcomed addition. When you turn on Game Mode, usage of background apps that aren’t essential to your game is reduced. This results in the game you’re running becoming a priority process. This way, it uses your hardware and system resources to the max. Ultimately, the Game Mode means less lag and higher frame rates so you can play undisturbed and fully enjoy your gaming session.

3. Vibrant visual experience thanks to AutoHDR

For this one you’ll absolutely need an HDR-compatible monitor. Basically, HDR (High Dynamic Range) means a wider range of contrasts and colors that can be displayed on a monitor.

Windows 10 has an HDR feature, but you have to turn it on and off manually (“Use HDR”). Plus, users have reported that, if left on, it results in an unappealing appearance of content other than movies and games. 

Windows 11 fixes that problem with its AutoHDR feature. Toggling it results in the system automatically adjusting the color contrast, balance and brightness based on what you’re currently looking at. For gamers, this means vivid imagery in every single game, resulting in a supreme visual experience. You can check out Microsoft’s own video showcasing the power of AutoHDR.

Aside from AutoHDR, another way Windows 11 improves the visual aspect is through its support for refresh rates of up to 360Hz.

4. Xbox Game Pass & Game Bar

It’s no secret that Microsoft wants to integrate Windows and Xbox. We’ve seen some attempts with Windows 10, but they’re pretty wonky compared to the new OS.

Windows 11’s built-in Xbox Game Bar enables quite a few options all gamers desire. You can take screenshots and videos of your game and send them, for starters. Furthermore, you can use it to see audio settings and monitor your PC’s performance without having to leave the game or open the Task Manager.

Widgets are also a really cool part of the Game Bar. You can choose from a wide variety of widgets, such as Xbox Achievements, Spotify, Gallery, Xbox Social and more. 

Moreover, the Xbox Game Pass has been streamlined on Windows 11. Game Pass is a subscription service that unlocks hundreds of awesome games and supports cloud streaming. Do keep in mind that the games are only unlocked for a certain period of time, as the selection rotates once in a while.

What can you do for a better gaming experience?

Windows 11 does offer tweaks that require zero input from you. However, there are a few things you can do manually to get even more out of your new OS while gaming.

• Turn off enhanced pointer precision. Most games enhance precision by default, so having this feature on might interfere with that.
• Make sure to select your high performance graphics card for each game. Go to Settings > Gaming > Game Mode and tap ‘Graphics’ from the ‘Related settings’ menu. Find the game you want to adjust, click on ‘Options’ and choose your high performance graphics card to be the default setting. While there, you can also turn on ‘Hardware-accelerated GPU scheduling’ at the top.
• Disable unnecessary apps and programs. As long as they aren’t essential to running your game, they might take up valuable system resources, so disable them to make space for your gaming requirements.
• Check for pending updates and install them. It’s well-known that out-of-date software causes bugs, latency and crashes. The same goes for your GPU drivers.
• Use the High-performance power plan (Control Panel > Power Options > Additional plans) to maximize the use of resources for the best possible performance.

Summary

Windows 11 has done quite a bit for avid gamers. We hope your setup is compatible with all these new features and you can experience these enhancements ASAP!

New Apple's upscaling technology called MetalFX will place iOS and macOS devices back into the gaming world. Apple had great games back in the old days and some all-time hits like the prince of Persia have been made first for apple but along the way, it just lost it.

Same as NVIDIA's DLSS and Intel's XeSS systems, Apple MetalFX also uses AI algorithms to upscale the resolution of output game frames. So, for example, the GPU inside your MAC might render the game at 1080p, but through MetalFX and AI upscaling it will look like a 4K image but have a good frame rate since it is rendered in base resolution.

The ability to make AI strike a good balance between performance and image quality is a key to technology in today's modern gaming and having this technology will help developers a ton to be able to achieve great results on Apple hardware.

The First MetalFX Games

So far three official games that will use this technology and be released natively for Appl hardware are Resident Evil 8 Village, GRID legends, and No Man's Sky. All three games have been confirmed and Resident Evil 8 Village is already sent for review people are impressed since the game can run smoothly on all Apple devices, even ones with an M1 CPU.

Apple is back into gaming

When you say Apple gaming is probably the last thing that comes to your mind but truth be told Apple makes more money from games than Microsoft, Nintendo and Sony combined. Also, Apple itself was a big player once regarding computer games as well, Myst and Prince of Persia are games that were made and have been released for Apple first. Bungie was also founded by Apple developers and Halo was originally announced as a Mac game.

Apple has been trying and pushing gaming on its platform since it kind of died down. Today all Sony, Nintendo, and Microsoft controllers work without any issues with all Apple products. Apple also has its own gaming subscription service, Apple Arcade, and its Apple TV is packed with GPU that can rival Xbox ones.

MetalFX API ties and brings it all together, it is designed to get the most performance from the hardware by minimizing overhead.

Now, computers and laptops do not hold any large numbers if we look at the user base, and that could deter developers but if we look at iPad and iPhone things are different there, much different. How same CPU power these devices and how MetalFX is available across all products it is clear that there is a market for games there. No Man's Sky is coming to iPad using these technologies and bringing full computer experience to tablets.

We have all been there, unfortunately, the application freezes, and sometimes it can even freeze whole windows. Well if the whole Windows freezes because of the application there is not much we can do except hard reset but if only the application freezes we can still kill it and return the PC in working condition. The first thing you can try is to press ALT + F4, this shortcut is for closing the program, if the application is frozen Windows will try to close it when using this shortcut, and if it succeeds you will find yourself on the desktop environment in Windows with non-responsive application taken care of. If however, this fails and the application is not closed, try ending it in the task manager. To open task manager press CTRL + SHIFT + ESC, locate unresponsive application select it, and click on the end task button on the bottom right.

nslookup is a command-line tool that helps in finding the DNS records of a website. It sends a name server query to the DNS and obtains the corresponding IP address. Aside from that, it can also perform some complex functionality such as finding details about FTP server, Mail server and many more but most of them are used by administrators. The best thing about nslookup is that it queries the DNS server directly and it does not rely on the cache. On the other hand, there is another tool called PING that is used to verify connectivity. PING sends a packet of information to the IP address or Domain and gets back a response in the form of packets. So if everything goes well, all packets are received but if not, it will help you find out where the delay in the network exactly is. However, the ping command does not always attempt a DNS lookup which means that it might be using the DNS cache and use the IP address available in that table. Although both nslookup and PING help you in identifying the host or IP address, however, they don’t always work and sometimes fail. So if your nslookup works but ping fails on your Windows 10 PC when querying the IP address of a website then it could be caused by many reasons. It could be that the nslookup queries work for you but when you try to use PING, it fails. For instance, if you open the abc.com website, here’s how it will look like:

nslookup xyz.com Server: dns.company.com Address: 192.168.1.38 C:> ping xyz.com Ping request could not find host xyz.com. Please check the name and try again.

The domain is converted into an IP address and then data is sent to that IP address when you use PING. So when a reply comes back it means that the data is going back and forth to that domain without any problem. However, if the DNS fails to resolve the IP address of the website or if your PC does not attempt a DNS lookup, you will receive a similar error message that says, “Could not find host” and so on. To resolve this issue, here are some options that might help.

Option 1 – Reset Winsock, TCP/IP & Flush DNS

Resetting Winsock, TCP/IP, and flushing DNS might help you resolve the issue with nslookup and PING. To do so, follow these steps:

• Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
• After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.

1. netsh winsock reset – type in this command to reset Winsock
2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
3. ipconfig /flushdns – type in this command to flush the DNS cache

• Next, restart your PC and check if the problem’s fixed.

Option 2 – Force Windows to do a DNS lookup using FQDN

• Go to Settings > Network & Internet > Status > Change adapter options.
• From there, right-click on the network and select Properties.
• Next, in case you’re using IPv6, from the list of connections available in the list, select Internet Protocol Version 4.
• Then click on Properties and click Advanced.
• After that, switch to the DNS tab and select “Append these DNS suffixes (in order)” and click on the Add button and then add “.” as a suffix so that each time you query using PING and another tool, it will add a “.” at the end and will force the lookup.

Option 3 – Make sure that there is only one default gateway

If your computer has more than one NIC connected and there are multiple default gateways, then it will most likely create confusion which is why you need to remove the default gateway from the configuration of all NICs and make sure that there is only one default gateway.

Option 4 – Use the Google Public DNS

You might want to change your DNS to Google Public DNS as it could also help you in fixing the nslookup and PING issues. To do so, follow the steps below.

• The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
• Next, click on the “Change Adapter Settings” option.
• After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
• Right-click on your network connection and click on Properties.
• Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
• After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
• Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 5 – Check the Windows Host file

You can also try to cross-check the Windows Hosts file to find out if the website you are trying to open has been blocked, because if it is, then it’s no wonder why PING fails even when nslookup works. There are instances when some third-party application modifies the file and adds some websites to the blocklists. So if the website is indeed blocked, you need to remove it from the list.

Option 6 – Delete the WLAN Profiles

Deleting the WLAN Profiles might be a good idea if you are not able to connect to the internet on your computer and if you’re using Wi-Fi. It could be that the networks that were connected previously have gone rogue which is why it is not connecting properly. And so deleting the WLAN profiles might help you in fixing the issue with nslookup and PING.

Option 7 – Reinstall the Network Adapter Drivers

• Tap the Win + R keys to launch the Run window and then type in the “msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• Then right-click on each one of the Network drivers and select “Uninstall device”.
• Restart your PC.

The Local Security Authority Subsystem Service or LSASS.exe is a process in the Windows operating system that is valuable as it enforces the security policy on the computer. Every time you log in to the Windows Server, the LSASS.exe is the one that handles the password changes and creates the access tokens while updating the security log. However, it is also frequently targeted by malware and is often imitated. The original location of this file is at “C:/Windows/System32” so if you open the Task Manager and notice that a process with a similar name has a different location then it is definitely a threat and is exploiting the security of your computer. To resolve issues related to LSASS.exe, here are some fixes that could help.

Option 1 – Use the Performance Monitor’s Active Directory Data Collector

Note that this option will only work on the recent Windows server versions. Refer to the steps below to use the Performance Monitor’s Active Directory Data Collector set on your computer.

• Tap the WINKEY + R button to open the Run dialog box.
• Then type “Perfmon.msc” in the field and hit Enter to open the Performance Monitor and from there open the Server Manager.
• Next, navigate to Diagnostics > Reliability and Performance > Data Collector Sets > System from the left side of the navigation bar.
• Then right-click on “Active Directory Diagnostics” and select Start from the context menu. This will take about 5 minutes or 300 seconds depending on the performance capabilities of your hardware to gather the data required and then take some more time to compile a report from the gathered data. Note that these timings are dependent on one another.
• After the report is compiled, you can find it under Diagnostics > Reliability and Performance > Reports > System > Active Directory Diagnostics. The report will contain all the information as well as conclusions. However, it does not mean that it will also contain the exact cause of the problem with LSASS.exe. Nevertheless, it should help you in fixing the problem.

Option 2 – Try to run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why the LSASS.exe file is having some issues. To run the SFC command, follow the steps given below.

• Type “cmd” in the Start search and then right-click on the appropriate search result.
• Next, select “Run as administrator” to open Command Prompt with admin privileges.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Now restart your computer and see if the problem is fixed or not.

Option 3 – Put your computer in a Clean Boot State

If none of the options given above helped, you can try putting your computer in a Clean Boot State as this can help you in finding any incompatible programs that’s causing the problem.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Once you’ve found any incompatible programs, you need to uninstall them. Refer to the steps below to do so.

• In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
• After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
• From there, look for the concerned program and select it and then uninstall it.

Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Connecting to Microsoft’s Windows Update servers does not always go smoothly since you could run into a number of errors. One of these errors is the error code 0x8024402c. You can see this error code when you check for Windows Updates. This kind of Windows Update error occurs when the proxy or the firewall settings are incorrectly configured. As a result, the client’s connection to the Windows Update servers fails. There are two things you can do to resolve error code 0x8024402c. First, you can try to fix the Proxy Settings. Second, you can set up Automatically Detect the connection settings. In addition, you can also try to perform System Restore as it could also help in fixing the problem. Performing System Restore might help you in fixing the error code 0x8024402C. Refer to the steps below to use System Restore.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If performing System Restore didn’t help in fixing the problem, then try the two given options below.

Option 1 – Try fixing the Proxy Settings

• In the Cortana search box, search for Internet Explorer and then click on the related search result.
• After that, tap the Win + T keys on your keyboard and click on Internet Options.
• Next, navigate to the Connections tab and click on LAN Settings.
• Then click on the Advanced button and delete all the entries in the list generated in the Exceptions section. And if the Advanced button is disabled because the “Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections)” option is disabled then you are good to go. Now proceed to the next step.
• Tap the Win + X keys or right-click on the Start button and select Command Prompt (Admin) or you could also search for “cmd” in the Cortana search box and right-click on Command Prompt from the search results and select the “Run as administrator” option.
• If a User Account Control appears, click on Yes to proceed. After that, type each one of the commands listed below, and don’t forget to hit Enter after you type each one of them.
  • netsh winhttp reset proxy
  • net stop wuauserv
  • net start wuauserv
• Now restart your computer and check if the problem is fixed or not by checking for Windows Updates again.

Option 2 – Try setting up Automatically Detect the connection settings

• Type in “internet options” in the Cortana search box and then click on the related search result.
• After that, navigate to the Connections tab.
• Next, click on the LAN Settings button located under the Local Area Network (LAN) settings section.
• Then uncheck the “Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections)” option under the Proxy Server section and click OK.
• Now restart your computer to apply the changes made successfully.