Logo

Shift Key is not working in Windows

A lot of users rely on keyboard shortcuts to carry out tasks on their PCs. One of the most common keyboard shortcuts used is the Ctrl + Shift + Esc which opens the Task Manager. As you can see, the Shift key is not just used to capitalize a text as it can also be used for other functions and plays an essential role in operating a computer. However, if you suddenly find it not working, read on as this post will help you fix the problem.

If your Shift key is not working, there are several potential fixes you can check out to fix it.

These are the different ways to get rid of the Shift key not working issue on Windows 10:

  1. Physically clean the key and keyboard
  2. Disable Sticky Keys.
  3. Update, Reinstall, or Rollback Keyboard driver.
  4. Test the keyboard on another system.
  5. Check your connections
  6. Run the Hardware troubleshooter
  7. Troubleshoot in Clean Boot State.

Option 1 – Clean the keyboard keys physically

Your keyboard might not be working properly due to some dirt or other corrosion. Thus, you need to clean your keyboard, especially the Shift key. First, you need to shut down your computer and then unplug the keyboard if you are using a desktop computer and then prepare it for cleaning. After that, use a small cotton ear cleaning tool to get between the creases and clean them. You can dip it slightly in alcohol to make it more efficient in cleaning dust and dirt. And if you can, you have the option to pull apart the keyboard completely and then wipe away all the corrosion from the inside. Once you’re done, put the keyboard back together and then plug it back into your PC. Now turn your PC on and check if the Shift key is now working.

Option 2 – Try to disable the Sticky keys

Another thing you can try is to disable the Stick keys. How? Refer to these steps:

  • Tap the Win + I keys to open the Settings app.
  • After that, navigate to the Ease of Access section, and here, select Keyboard.
  • Next, make sure that the option for Press one key at a time under the Sticky Keys is toggled off.

Option 3 – Reinstall, update or rollback your keyboard driver

Once you’ve determined that the problem is in the software part of the keyboard, it is now time to try to reinstall, update or roll back your keyboard drivers. To reinstall the driver for your keyboard, refer to these steps:

  • From the WinX Menu, open the Device Manager.
  • In the Device Manager, you should find your laptop’s keyboard under the “Keyboards” option. Right-click on it and select the “Uninstall” option.

Note: If you’re not quite certain about your laptop’s keyboard, you can uninstall all the keyboards if there’s more than one.

  • After that, restart your PC and see if the keyboard driver is installing automatically. If not, open the Device Manager again and right-click on Keyboards, and select the option “Scan for hardware changes” to install it.

Once the keyboard driver is installed again, check if your keyboard is now working properly or not.

Option 4 – Try connecting the keyboard to a different USB port or another computer

The problem might have something to do with the USB port that’s currently in use by your keyboard. It could be that it’s not working so it makes sense to unplug it and attach it to another USB port. You can also clean the USB port on both ends to ensure that they are not affected by corrosion. In addition, you can also try connecting the keyboard to a different computer and see if the Shift key works there or not.

Option 5 – Try to check your connections

You can also try checking if the connection mode you are using for your keyboard is functioning properly. For instance, if you are using a Surface 2-in-device, you can clean the connection pins and see if it resolves the problem.

Option 6 – Run the Hardware and Devices Troubleshooters

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 7 – Put your PC in a Clean Boot State

You might also want to put your computer in a Clean Boot State to fix the problem with the Shift key. It could be that there is a third-party program that’s preventing the Shift key from functioning. To isolate this possibility, you need to put your computer in a Clean Boot State.

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to connect the external devices and check if the error is now gone.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Prompted For A Product Key On Windows 10 - How to Fix It

Prompted For A Product Key – What Is It?

Some Windows 7 or Windows 8/8.1 users are having a hard time upgrading to Windows 10 as they are being prompted for a product key. By default, the Windows 10 operating system does not require a product key and users should not be prompted for one, given you upgraded your computer from an activated Windows 7 or Windows 8/8.1 license or from the Windows 10 Preview build. However, there are some users encountering this problem and there are several reasons for this.

Solution

Restoro box imageError Causes

There are a few reasons why some users are being prompted for a product key when upgrading to Windows 10:

  • Windows 7 or Windows 8/8.1 license is not activated.
  • You’re upgrading to Windows 10 final release from a preview build.
  • There are broken operating system files.
  • Activation servers get overwhelmed due to the high volume of upgrades.
  • The Windows 10 copy you downloaded does not correspond with the current Windows system you are upgrading from.

Further Information and Manual Repair

Before you can fix this problem, you need to know why you’re being prompted for a product key. Some things you should know about Windows 10 product key activation are the following:

  • You cannot activate Windows 10 using your Windows 7 or Windows 8/8.1 product key. Windows 10 has a unique product key.
  • Error codes such as 0x8007232b, 0XC004E003, 0x8007007B, or 0x8007000D might pop up during system upgrade especially when the activation servers get overwhelmed with the high volume of upgrades.
  • You don’t really need to know your Windows 10 product key.

Now, if ever you’re prompted for a product key when you’re upgrading to Windows 10, you can apply the following methods:

Method One: Give It A Few Days

If you’ve been prompted for a product key upon upgrading to Windows 10, you should click on the “Do this later” option. Wait for a few days then Windows 10 will get activated automatically.

Method Two: Download A Copy of Windows 10 Corresponding Your Current System

One of the reasons Windows users are being prompted for a product key when upgrading to Windows 10 is that they have downloaded a wrong edition of Windows 10 and do not correspond with your current system.

  • Users of Home Basic, Home Premium, Windows 7 Starter, Windows 8.0 Core, and Windows 8.1 Core should download Windows 10 Home ISO.
  • Users of Windows 7 Ultimate, Windows 7 Professional, Windows 8.0 Pro, and Windows 8.1 Pro should download Windows 10 Pro ISO.

NOTE: Users of Windows 7 Enterprise, Windows 8.0 Enterprise, and Windows 8.1 Enterprise are not eligible for the free upgrade offer.

Method Three: Ensure Windows Is Activated

If your Windows 7 or Windows 8/8.1 is not genuine or activated, you will get prompted for a product key. You need to make sure first your current system is activated.

  1. Click on Start then right-click Computer. For Windows 8 and up users, you can simply press on Windows key + X then select Choose Properties.
  2. When the Properties window appears, check if the Windows you’re running is activated.

Method Three: Reset License Status

  1. Press on Windows key + X.
  2. Select Command Prompt (Admin).
  3. Once the command prompt window appears, type vbs –rearm then press Enter.
  4. Exit Command Prompt then restart your PC.
  5. Input the product key by following the instructions given.

Method Four: Force Activation

  1. Press on Windows key + X
  2. Select Command Prompt (Admin).
  3. Once the command prompt window appears, type vbs –ato then press Enter.
  4. Exit Command Prompt then restart your PC.

Method Five: Run System File Checker

Another thing you can try doing is to run the system file checker utility to scan if there are any broken operating system files. In doing so, you’ll be able to detect problems that might be preventing the product activation of your Windows 10 upgrade.

Method Six: Contact Microsoft Activation Center

If in case you’ve exhausted all your resources and you are still being prompted for a product key when upgrading to Windows 10, you can try contacting the Microsoft Activation Center for further details. Check here for the appropriate telephone numbers to contact.

Method Seven: Download An Automated Tool

If you still experience the error after doing the methods above, you might want to try a powerful and trusted automated tool to fix the job.

Read More
How to get rid of FunPopularGames.com

FunPopularGames is a browser extension developed by Mindspark Inc. that lets you play popular, best-rated, and other games via popular websites, it also allows you to bookmark your favorite games for faster and easier access.

When installed it changes your default new tab page and default search engine to Search by MyWay. While browsing the internet with this extension enabled you will see additional injected ads, sponsored content, and pop-up ads throughout your browsing sessions.

While active this extension monitors user activity and browsing sessions, enabling it to track visited websites, clicked links, and other useful information that it later forwards to Mindspark to be used/sold for better ad placement.

About Browser Hijackers

Browser hijacking is amongst the internet’s constant risks that target internet browsers. It’s a kind of malicious software that alters your web browser’s configuration settings so that you are redirected to sites or web pages you had no intention of visiting. Browser hijackers could do a variety of things on your PC. These are generally used to force hits to predetermined sites, manipulating web traffic to generate ad revenue. Although it may seem naive, all browser hijackers are harmful and therefore always classified as security threats. Browser hijackers could also allow other destructive programs without your knowledge to further damage your PC.

How to determine if your internet browser has been hijacked

The following are some signs and symptoms that indicate you’ve been hijacked: 1. the home page of your browser is changed suddenly 2. you find new unwanted bookmarks or favorites added, usually directed to ad-filled or porn sites 3. the default online search engine and the default browser settings are altered 4. you see unsolicited new toolbars added 5. unstoppable flurries of popup ads show up on your computer screen 6. your browser has become unstable or starts running sluggishly 7. you can’t navigate to certain web pages, such as security software-related sites.

Exactly how browser hijacker finds its way onto your PC

There are several ways your computer or laptop can become infected with a browser hijacker. They typically arrive by way of spam email, via file sharing websites, or by a drive-by download. They can also originate from any BHO, extension, add-on, toolbar, or plug-in with malicious intent. Sometimes you might have accidentally accepted a browser hijacker as part of an application bundle (usually freeware or shareware). Browser hijacking can cause serious privacy problems and also identity theft, disrupt your browsing experience by taking control of outbound traffic, drastically slows down your computer by consuming lots of resources, and lead to system instability at the same time.

Browser Hijacker Malware – Removal

Certain browser hijacking can be simply reversed by discovering and removing the corresponding malware application from your control panel. But, the majority of hijacking codes are not easy to get rid of manually, since they go deeper into the operating system. Moreover, manual removals require in-depth system understanding and therefore could be a very difficult job for beginner computer users. Anti-malware software is really effective with regards to discovering and removing browser hijackers that standard anti-virus program has overlooked. To eradicate any type of browser hijacker from your personal computer, you should download this certified malware removal application – SafeBytes Anti-Malware.

What To Do When You Cannot Install Any Anti-virus?

Malware can cause all sorts of damage if they invade your PC, ranging from stealing your private information to deleting data files on your computer. Some malware is created to interfere with or prevent things that you want to do on your computer system. It may not allow you to download anything from the web or it will stop you from accessing a few or all internet sites, especially the anti-malware websites. If you’re reading this, you may have got affected by malware that stops you from downloading a security program such as Safebytes Anti-Malware. Although this type of issue will be difficult to circumvent, there are a few steps you can take.

Get rid of malware in Safe Mode

In Safe Mode, you are able to modify Windows settings, un-install or install some software, and eradicate hard-to-delete viruses. In the event the malware is obstructing internet access and affecting your PC, launching it in Safe Mode allows you to download antivirus and run a scan while limiting potential damage. To start the computer into Safe Mode, press the “F8” key on the keyboard just before the Windows logo screen comes up; Or right after normal Windows boot up, run MSConfig, look over “Safe Boot” under the Boot tab, and then click Apply. As soon as you reboot into Safe Mode with Networking, you can download, install, as well as update the anti-malware program from there. At this point, you can run the anti-malware scan to get rid of computer viruses and malware without any hindrance from another application.

Switch over to an alternate browser

Malicious program code may exploit vulnerabilities in a particular web browser and block access to all anti-malware software sites. If you are not able to download the security program using Internet Explorer, this means malware is targeting IE’s vulnerabilities. Here, you must switch to a different web browser like Chrome or Firefox to download the Safebytes application.

Create a portable antivirus for removing malware

Another method is to download and transfer anti-malware software from a clean PC to run a scan on the affected computer. Follow these steps to employ a flash drive to clean your corrupted system. 1) On a clean PC, install Safebytes Anti-Malware. 2) Plug the Thumb drive into the clean computer. 3) Double-click the Setup icon of the anti-malware software to run the Installation Wizard. 4) Choose the flash drive as the location for saving the file. Follow the directions to finish the installation process. 5) Remove the USB drive. You can now use this portable antivirus on the infected computer system. 6) Double-click the antivirus program EXE file on the USB flash drive. 7) Run Full System Scan to identify and clean-up up all kinds of malware.

SafeBytes Security Suite Benefits

In order to protect your laptop or computer from a variety of internet-based threats, it’s very important to install an anti-malware program on your PC. But with so many anti-malware companies out there, nowadays it’s difficult to decide which one you should obtain for your computer. A few of them do a good job in removing malware threats while some will ruin your computer by themselves. You have to pick one that is dependable, practical, and has a good reputation for its malware protection. Among few good applications, SafeBytes Anti-Malware is the strongly recommended software program for the security-conscious end user. SafeBytes anti-malware is a powerful, highly effective protection tool designed to help end-users of all levels of IT literacy in finding and removing harmful threats out of their personal computers. With its cutting-edge technology, this application will allow you to eradicate several types of malware which include viruses, PUPs, trojans, worms, ransomware, adware, and browser hijackers.

SafeBytes has got a plethora of wonderful features that can help you protect your computer from malware attacks and damage. A few of them are listed as below:

World-class AntiMalware Protection: With its advanced and sophisticated algorithm, this malware elimination tool can detect and remove the malware threats hiding in the computer effectively. Real-time Active Protection: SafeBytes offers an entirely hands-free active protection that is set to check, block and destroy all computer threats at its first encounter. They’re very efficient in screening and removing various threats since they’re continuously revised with new updates and safety measures. Internet Security: SafeBytes gives an instant safety rating to the pages you’re about to visit, automatically blocking dangerous sites and ensuring that you are certain of your online safety while browsing the web. Lowest CPU and Memory Usage: SafeBytes is a lightweight and easy-of-use anti-virus and antimalware solution. Since it utilizes minimum computer resources, this software leaves the computer’s power exactly where it belongs: with you. 24/7 Online Support: For any technical concerns or product assistance, you could get 24/7 professional assistance via chat and email. SafeBytes has come up with an excellent anti-malware solution that can help you conquer the latest malware threats and virus attacks. Malware trouble can become a thing of the past when you put this software program to use. You will get the very best all-around protection for the money you pay on SafeBytes Anti-Malware subscription, there isn’t any doubt about it.

Technical Details and Manual Removal (Advanced Users)

If you do not wish to use an automated tool and like to get rid of FunPopularGames manually, you could possibly do so by going to the Windows Add/Remove Programs menu in the Control Panel and delete the offending program; in cases of browser extensions, you may remove it by going to the browser’s Add-on/Extension manager. You will probably also want to reset your web browser to its default configuration settings. To be certain of complete removal, find the following registry entries on your computer and remove them or reset the values accordingly. However, editing the registry is usually a hard task that only advanced users and professionals should try to fix the problem. Moreover, some malicious programs have the capability to defend against its removal. Completing this task in Safe Mode is advised.
Files: Search and delete: AppIntegrator.exe AppIntegrator64.exe AppIntegratorStub.dll AppIntegratorStub64.dll AssistMonitor.dll AssistMonitor64.dll BAT.dll CrExt.dll CrExtPdu.exe DpnMngr.dll dubar.dll dubarsvc.exe dubprtct.dll dudatact.dll dudlghk.dll dudlghk64.dll dufeedmg.dll duhighin.exe duhtmlmu.dll duhttpct.dll duidle.dll dumedint.exe dumlbtn.dll duPlugin.dll duregiet.dll duscript.dll duskin.dll duskplay.exe duSrcAs.dll HiddenToolbarReminder.dll HkFxMgr.dll HkFxMgr64.dll InstallEnabler.dll t8EPMSup.dll T8EXTEX.DLL T8EXTPEX.DLL T8HTML.DLL t8Res.dll T8TICKER.DLL ToolbarGuard.dll ToolbarGuard64.dll Verify.dll TPIManagerConsole.exe
Read More
Best fitness trackers for your health needs
fitness trackerIf this unfortunate COVID-19 worldwide pandemic has managed to teach us, I would argue it is that our health is the most important thing. So in that spirit, we will continue in this article reviewing some of the best fitness trackers that can be found in the time of writing this article in 2021. Now the market for fitness trackers is not small by any means and offerings are also not small, from no-name manufacturers costing only a few bucks to more serious one’s going slightly over 100 USD there is a fitness tracker for everyone. In this particular article, we will not focus on cheap few dollars no-name ones, instead, we will be offering top ones in the field among some in the middle range simply because we can stand behind them considering quality and precision.

Fitbit Charge 4 fitness and activity tracker

Fitbit is not a pioneer company in the world of fitness trackers and it shows. Charge 4 model offers maybe the best quality, performance, and features for its price. It stands out with implemented GPS meaning that you will need your phone for tracking workouts. It also offers step tracking, sleep tracking, automatic workout-tracking, active zone minutes, etc. It weighs 30g and has 1 inch grayscale OLED. Battery life is said to hold up to 4 days if you use built-in GPS regularly, if you decide to use GPS constantly device will last only 5 hours. Without GPS it can last up to 7 days and it is water-resistant and waterproof up to 50 meters.

Amazfit Band 5

Amazon’s offering of fitness tracker is aimed at beginners and as such, it is lacking some advanced features including an automated working tracker or GPS, also the model does not have replaceable bands so customization is not an option. It does however offer activity and sleep tracking, heart rate monitoring and it is the only model that integrates with Alexa. The manufacturer states that the battery can last up to 15 days depending on usage which places Amazfit Band 5 as a device that has a longer life of use. The device itself is packed with a 1.1-inch color OLED and it weights 12g. It is splash-resistant, not water-resistant.

Xiaomi Mi Band 6

Xiaomi tracker is the best budget version on this list including in it 30 sport modes like running, cycling, yoga, swimming, and more. Battery life is not bad also packing up to 14 days of life but only if the device is not used constantly. It has activity and sleep tracking, a heart rate monitor, sleep tracking, customizable replicable bands and it is water-resistant up to 50m. It comes in a 1.56 inch AMOLED color display and it weighs 63g. The device also has menstrual health tracking making it a great device for women.

Samsung Galaxy Fit 2 fitness tracker

Now we are getting into serious and little more expensive ones. Galaxy Fit 2 is among the top-notch trackers currently on the market. It of course can work along with Samsung’s smartwatches and mobile phones. Packed in the military-grade 1.1-inch casing with color AMOLED and weighing 91g with battery life up to 21 days and water resistance up to 50m this bracelet is an absolute beast. It comes packed with features from standard sleep tracking to automated workout-tracking but it also has a connection to Samsung’s Health mobile app to choose from over 90 workouts, it monitors heart rate and stress levels making it really one of the complete solutions for serious fitness enthusiasts.

Garmin Vivosmart 4 fitness tracker

Last on our list is Garmin vivosmart 4. The device itself is not very impressive, 7 days battery life with 0.7 inch OLED display and 17g weight packed with 50m water resistance is nothing spectacular, Samsung’s model is packing better hardware and way more battery life but all of the mentioned devices fall flat if we compare software to Garvin. Garvin’s Vivosmart 4 software is best on the list, it keeps track of your steps, sleep, calories burned, floors climbed, various exercises, and heart rate as standard features but you'll have advanced sleep tracking with REM sleep. It can also gauge blood oxygen saturation levels during the night with its wrist-based Pulse Ox sensor. In addition, a relaxation breathing timer complements the all-day stress tracking feature. Lastly, the "Body Battery" monitor helps optimize your daily activities based on your energy levels making it truly the only complete tracking solution on this list. That's it for our review of fitness trackers of today, be sure to come back each day to find more interesting articles and tips for your everyday digital life.
Read More
NVIDIA Control Panel keeps crashing
The NVIDIA Control Panel is a useful tool for users who have NVIDIA graphics on their PCs as this tool allows users to how the graphics card is used on the computer using several controls that come with the graphics card from NVIDIA. Thus, it can be quite inconvenient when it suddenly crashes all of a sudden for some reason. This kind of problem could be due to the toggling of Output Dynamic Range is limited, or there could be some issue with the integrity of the Power Supply for the graphics card, and many more. So if you are using NVIDIA on your computer and its Control Panel keeps on crashing on your Windows 10 computer, then you’ve come to the right place as this post will guide you in sorting the problem out. For more details, refer to the guidelines laid out below.

Option 1 – Try to toggle the Output Dynamic Range

The first thing you can do to fix the problem is to toggle the Output Dynamic Range by following these steps:
  • Navigate to this path: Display > Change resolution.
  • Next, scroll a bit on the right-side panel until you see the Output Dynamic Range drop-down.
  • After that, select “Full” from the drop-down menu.
  • Apply the changes you’ve made and see if it is able to fix the problem with the NVIDIA Control Panel.

Option 2 – Try changing the Power Management and Vertical Sync settings

The next thing you can do to fix the problem is to change the Power Management, as well as the Vertical Sync settings.
  • Open the NVIDIA Control Panel and go to this path: 3D Settings > Manage 3D Settings.
  • Next, set the Power Management to be “Prefer Maximum Performance” for your processor located on the right-side panel.
  • After that, set the Vertical sync setting off and then click on the Apply button located at the bottom-right portion of the window and check if it is able to fix the problem or not.

Option 3 – Try updating the drivers from the official site of NVIDIA

If both the first and second given options didn’t work, you can also try updating the drivers from the official NVIDIA website. And in case you don’t know the type of Nvidia graphics card that your computer is on, follow the steps below:
  • Tap the Win + R keys to open the Run dialog box.
  • Next type in “dxdiag” in the field and click OK or hit Enter to open the DirectX Diagnostic Tool.
  • From there, you can see what type of Nvidia graphics card that your system is on.
  • Take note of your graphics card information and then look for the best drivers for your operating system. Once you’ve downloaded and installed the file, restart your PC.

Option 4 – Try to roll back the driver to the previous version

If updating the NVIDIA display drivers didn’t work for you, then it’s time to roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh.
  • Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the NVIDIA Drivers and expand it.
  • Next, select the driver entries that are labeled appropriately.
  • Then select each one of them and double click to open a new mini window.
  • After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of the NVIDIA Drivers.
  • Now restart your computer to successfully apply the changes made.
Read More
Middle mouse button is not working
If you suddenly find the middle mouse button not working as you use it on your Windows 10 computer, then you’ve come to the right place as this post will provide some suggestions that can help you fix the issue. This kind of problem can affect your experience in using your computer as the middle mouse button helps you in scrolling through long web pages and screens with a lot of data. So if that stops, you will end up using your keyboard instead which is kind of a hassle compared to using the middle mouse button. It is possible that this problem could have something to do with either the hardware or software. To isolate the possibility of a hardware failure, you can try to connect the mouse to a different computer and see if it works just fine there or if it still has the same problem. If the mouse works properly on a different computer, then the issue is software-related. It is possible that a software update, especially gaming software, could have been misconfigured in a way that the middle button does not respond like it’s supposed to. To resolve the problem, you might want to try reinstalling or updating the mouse drivers or run the Hardware and Devices troubleshooter. You can also install OEM-specific mouse drivers or modify some entries in the Windows Registry.

Option 1 – Reinstall or update the Mouse driver

The problem may be caused by a corrupted or an outdated mouse driver. To fix it, you have to update or reinstall the mouse driver. How? Follow these steps:
  • Open the Devices Manager from the Win X Menu.
  • Then locate the Mouse and other pointing devices and right-click on the mouse driver to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, disconnect the mouse and plug it back in to reinstall the mouse driver.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 2 – Try running the Hardware Troubleshooter

The next thing you can do to fix the problem is by running the Hardware Troubleshooter. Although it won’t make much of a difference, there’s still a possibility that it could automatically fix the problem with these function keys. To use it, refer to these steps:
  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 3 – Try to install OEM specific mouse drivers

Aside from updating or reinstalling the mouse drivers, you might also want to try installing OEM-specific mouse drivers. When you install Windows, it will use a generic driver for all its components. The disadvantage of generic drivers for the mouse is that it limits its functionality. In fact, some also configure the middle mouse button to respond to specific action which does not work without the correct drivers. In such cases, you need to visit the website of your computer’s manufacturers to download and install the latest drivers and then open the software and configure it the way it was before. Keep in mind that some OEMs also offer gestures, so you also have to check on that.

Option 4 – Try to modify some entries in the Registry

If a Windows Update is the one that caused the problem, you could correct it by making some modifications in the Registry but before you proceed, make sure that you create a System Restore point first.
  • Tap the Win + R keys to open the Run utility.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_CURRENT_USERControl PanelDesktop
  • After that, double click on the “WheelScrollLines” entry on the right pane to open its Properties.
  • Now change its value data to “3” and exit the Registry Editor and then see if the issue with the middle mouse button is fixed or not.
Read More
Fix Windows Update Error 0x80244019
Updating your computer does not always end up successfully as there are a number of things that could go wrong with the Windows Update module in your Windows 10 computer. One of the issues you could face when you update your computer is error 0x80244019. This error could be caused by a number of factors. If you are currently having problems fixing this Windows Update error, read on as this post will help you resolve this problem. Here’s the full content of the error:
“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80244019).”
In this kind of Windows Update error, you might not be able to get the download file of the requested update started to your computer and this could be due to some third-party application or the overall internal components that contribute to the functioning of the Windows Update module. Refer to each one of the following options to fix the Windows Update error 0x80244019.

Option 1 – Restart your computer

The most basic thing you can do to fix the problem is to restart your computer. It usually works in fixing common issues like the Windows Update error 0x80244019. However, if it didn’t work, proceed to the next given options below.

Option 2 – Try to run the Windows Update Troubleshooter

The Windows Update Troubleshooter will help you in fixing error 0x80244019. This is a great built-in tool from Microsoft that helps users fix any issues with Windows Update. So this is worth a try to solve the problem. To use the Windows Update Troubleshooter, follow the steps below.
  • Tap Win + I keys again to open the Windows Settings panel.
  • Go to Update & Security and then go to Troubleshoot.
  • Under the Troubleshoot section, on your left-hand side, scroll down to find Windows Update and then click on Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.

Option 3 – Try configuring the Windows Update-related Services

Configuring all the Windows Update-related services could also help in fixing the error as it makes sure that all the required services are available.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “cmd” in the field and tap Enter to open an elevated Command Prompt.
  • Next, execute the following commands. Note that you have to type and enter each command one after the other.
    • SC config wuauserv start= auto
    • SC config bits start= auto
    • SC config cryptsvc start= auto
    • SC config trustedinstaller start= auto
  • The commands you executed will make sure that the Windows Update-related services are available. Once it’s done, restart your computer and see if the Windows Update error is now fixed.

Option 4 – Run Windows Update in a Clean Boot State

It could be that some third-party application is the one that’s causing the problem so it’s best if you put your computer in a Clean Boot state. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to run Windows Update again.
Note: If you are able to install the app without any trouble at all then it means that the error is caused by some third-party application on your computer. You need to look for the culprit and uninstall it once you found it.

Option 5 – Try to fix the Proxy Settings

  • In the Cortana search box, search for Internet Explorer and then click on the related search result.
  • After that, tap the Win + T keys on your keyboard and click on Internet Options.
  • Next, navigate to the Connections tab and click on LAN Settings.
  • Then click on the Advanced button and delete all the entries in the list generated in the Exceptions section. And if the Advanced button is disabled because the “Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections)” option is disabled then you are good to go. Now proceed to the next step.
  • Tap the Win + X keys or right-click on the Start button and select Command Prompt (Admin) or you could also search for “cmd” in the Cortana search box and right-click on Command Prompt from the search results and select the “Run as administrator” option.
  • If a User Account Control appears, click on Yes to proceed. After that, type each one of the commands listed below, and don’t forget to hit Enter after you type each one of them.
    • netsh winhttp reset proxy
    • net stop wuauserv
    • net start wuauserv
  • Now restart your computer and check if the problem is fixed or not by checking for Windows Updates again.
Read More
Windows 11 new features and preview
Microsoft has presented its next version of their flagship product, Windows 11, and feelings are divided among users. Some users like it very much and eager to upgrade, some do not like the graphic overhaul it went through, but overall I think Microsoft has done a good job with it. Here in this article, we will discuss some of the new features which Windows brings to the table, well at least ones that were showed, I am sure there are plenty more which we will see once OS has been released.

New Start menu

Winodws 11 start menuOne of the first things that everyone saw when Microsoft has unveiled Windows 11 is its Start menu. Funny enough this is what has caused most of the divide among users, some find it interesting, and some do not like it. Truth is, it is different, and it is centered in the middle instead of the lower left part of the screen. It has been confirmed however that the Start menu can be moved to any part of the screen so if you want, you could place it on the lower left as it has always been. Live tiles do not longer exist in the Start menu, instead, we have styled simple icons.

Windows 11 Snap controls are great

Windows 11 snap controlsIf you have used the cascade option in previous Windows versions then it is most likely that you will like the new Snap controls. You can quickly snap windows side by side, or arrange them in sections on your desktop just by hovering over maximize button on the title bar.

Windows 11 File Explorer

Windows 11 file explorerFile explorer has gone through some visual and design changes, the ribbon on top has been completely removed and replaced with a header-like feature with a slick and clean design. The header contains a nice organized and designed single row of icons like cut, paste, copy, rename, delete, and new folder icons.

Settings app ovberhaul

Windows 11 settings appThe settings app also has gone through visual and design changes. It has a new design that is very visually appealing and navigation has been simplified and more organized. Finding the right and desired setting is much faster and clearer now.

Widget tab makes comeback in Windows 11

Windows 11 widgets barYes, widgets are back but not like you remember them. Instead of being all-time present at your desktop like once they used to be, now there is a button on the taskbar which brings the widget bar up that contains desired widgets. This way they are easily accessible and do not clutter desktops. So far we have weather, news, calendar, and stocks widget but we will see how development on these goes. I expect to have community-made widgets like in old days for all of our needs.

XBOX app

Windows 11 xbox appThe new Xbox app is now integrated into Windows 11, offering quick access to Xbox Game Pass games, the social parts of the Xbox network, and the Xbox store.

Security and TPM 2.0 in Windows 11

Windows 11As widely known by now Windows 11 will require you to have a TPM 2.0 module capable CPU in order to install it. This system requirement has caused a lot of controversies but essentially it seems that MS's goal is to protect your personal data by using this module. The upside of course is that your data will be protected much more than in previous Windows versions, the downside, of course, will be that you will need newer hardware to run OS on it. and that is essentially it, keep on tuned on more Windows 11 information and overall articles tied to PC and technology here at errortools.com
Read More
Fix Folder Redirection Failed in Windows
If you got an error message saying, “Folder Redirection Failed, Failed to build the list of regular subfolders, Access is Denied” after you configured a new Group Policy Object or GPO which redirects User folders to a new network share or when you click on Reset default location under the Windows File Explorer or Folder Options, then you’ve come to the right place as this post will show you how to resolve this kind of error on your Windows 10 computer. Follow the given options below carefully to fix the “Folder Redirection Failed” error.

Option 1 – Take Ownership of the folder

If you are not able to access the folder could be one of the reasons why you’re getting the “Folder Redirection Failed” error and so you need to take ownership of the folder to resolve the problem. Before you proceed, make sure that your account is an admin account.
  • First, locate the concerned folder and right-click on it then select Properties.
  • Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
  • After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
  • Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
  • Now edit the permission to Full Control for “Everyone”.
  • Click OK to save the changes made and then exit.

Option 2 – Try to add Authenticated Users or Domain Computers

Make sure that the Folder Redirection group policy removal option is set to “Redirect the folder back to the user profile location when the policy is removed” when using the Folder Redirection. After that, you have to add Authenticated Users group with the “Read” permissions on the Group Policy Objects or GPOs. And if the Domain computers are part of the group of “Authenticated Users”. Note that by default, the “Authenticated Users” have these permissions on any new Group Policy Objects or GPOs. Once again, you have to add just “Read” permissions and not “Apply Group Policy” for “Authenticated Users”. Furthermore, to fix the “Failed to build the list of regular subfolders” errors, here are some options that could help.

Option a – Try to clear disk space

You might have to check if your disk is running out of space because if it is, then it will fail to create a list abruptly. And so you need to free up some disk space. You can either check on the files manually especially if you tend to keep your files at random places in your disk drive.

Option b – Find the Target route

You need to find the target route of the folder and then restore it if you are getting the “Failed to build the list of regular subdirectories” when you try to relocate the folder to the original location.

Option c – Try to change Ownership/Reset Defaults for all the User folders

If the “Failed to build the list of regular subdirectories” error pops up when you are trying to move a large number of files from one location to another, then you need to change the ownership of the folders as pointed out earlier.
Read More
How to Fix Error 421

What is the Error 421?

Error 421 is a common SMTP (Simple Mail Transfer Protocol) Outlook error message. MS Outlook is one of the best and popular email applications widely used by PC Windows users for sending and receiving emails within and outside workplaces. It is most commonly used in offices by professionals for faster communication. This error may occur while sending and receiving emails on the server. The error 421 messages is displayed in either of the following formats:
“An unknown error has occurred: Server error 421” "Could not send your message. Error 421" 421 4.2.1 : (DYN:T1) http://postmaster.info.aol.com/errors/421dynt1.html 421 4.3.1 Out of disk space for temp file 421 4.3.2 All server ports are busy 421 Downstream server error 421 Fork failed 421 Greylisting enabled, please try later “An unknown error has occurred. Subject ‘Testing’, Account: ‘pop.charter.net’, Server: ‘mail.charter.net’, Protocol: SMTP, Server Response: ’421 Message rejected’, Port: 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67”

Solution

Restoro box imageError Causes

Some common causes for this critical Outlook error are:
  • PST storage size exceeds 2GB file size
  • Improper ISP settings
  • Slow internet connection
  • PST file corruption
  • Trojan attack and viral infection
This is a critical Outlook error that should be resolved timely. If you delay, it may cause you a great deal of inconvenience. The error code 421 hampers your ability to access your email account, send and receive emails, add new contacts, view emails, calendar entries, and journals. In other words, it just brings your email activities to a standstill locking you out of the account.

Further Information and Manual Repair

To resolve this error code on your system, you don’t always have to hire a professional or call the network personnel to do the job. It may be a critical error but the good news is that it is quite easy to fix. Even if you don’t have technical expertise, you can still repair it. Here are some of the best methods to repair this issue on your system:

1. Change the Server Settings to its Maximum Limit

Try changing your server settings. Here set the inbound connections limit at the maximum limit.
  • To do this, open the Microsoft Exchange Server Administrator utility. The access path of this utility will vary depending on the installation procedure used to set up Exchange Server.
  • Once you open the MS Exchange Server Administrator utility, click the ‘Connections’ icon in the left side navigation pane. Now double click the internet mail service icon in the right side pane. As you click it, the Properties window will open.
  • Now click the ‘Connections’ tab in the Properties window and then click the ‘Advanced’ button. This will open the configuration window.
  • Here reset the number for ‘Maximum Number of Inbound Connections’ to a high number, its maximum limit. After changing the settings, close all open Exchange Server Administrator program windows to successfully complete the process.
After the process is complete, try accessing your Outlook email account again; if it works, then that’s great the error 421 is resolved. However, if it doesn’t, then the problem could be related to viral infection.

2. Download a PST Repair Tool

If the cause of the error is PST files corruption, then not only will you be locked out of your email account, you are also at risk of losing all the data stored in your email account. However, the best way to resolve the error and ensure full data recovery is to download a reliable PST repair tool. By running a PST repair tool on your system, you can resolve the error 421 right away. It recovers your data, repairs corrupt and damaged PST files.

3. Scan Your PC with Restoro.

If viral infection and Trojans are causing the error 421 to pop up on your system, then it is recommended to download and scan your PC with Restoro. This is an advanced, intuitive, and user-friendly PC fixer. It is not just an antivirus but also a system optimizer and a registry cleaner. Unlike common antivirus software that only removes viruses and simultaneously slows down the system’s speed, Restoro removes all types of malicious software on your PC including malware, spyware, Trojans, and viruses, and also boosts the speed of your PC significantly. It is safe, easy to operate, and a quick fixer. It is compatible with all Windows versions. Click here to download Restoro and resolve error 421 today!
Read More
What is and how to Remove Shortcut Virus
Shortcut virus is an easily spreadable and annoying combination of Worm and Trojan that hides all of your files and folders and then replaces them with shortcuts that look identical to replaced files and folders. Shortcut virusOnce disguised it will wait patiently for a user's click and once that happens it will replicate itself and further infect the system. This rapid spread can lead to stolen personal data, some system hick-ups, and other system-related issues. This malware mainly affects physical file transfer devices like for example and most USB drives, hard drives, and SD memory cards and it can easily transfer itself to the computer. The advantage of this shortcut virus comparing it to others is that it is mostly undetected by a vast variety of antivirus software. So running just anti-virus software maybe not be enough to remove it from your system. Luckily for all unfortunate users that have caught this annoyance, it can be easily removed fully manually in a short time.

How to Remove Virus from USB and other removable media

Firstly plugin USB, SD, or removable drive. The infection will transfer to your computer when the infected drive is plugged in so before we go to clean the computer itself, clean each removable drive that you have. Also know that infection will spread from computers into removable devices as well if it is not cleaned. Open the File Explorer and remember under which letter is removable drive registered. Open Command prompt but with administrator privileges and go to infected rive by typing its letter followed with “:” (for example D:) and press ENTER Once you have successfully gone to infected drive type in command prompt: Attrib -s -r -h /s /d *.* This will unlock all original files back into removable storage, next copy all files to your computer, and format the removable drive. Once the format is complete, unplug the removable device. Continue to clean all devices with the same method.

How to Permanently Remove a Shortcut Virus from Your PC

Now once we have cleaned all removable devices it is time to fully clean the PC Firstly open the task manager ( CTRL + SHIFT + ESC ), in the process tab find wscript.exe or wscript.vbs, right-click on it (or both if present), and select End Task. Now close the task manager and press Start. Inside start typing in registry editor to search for it and once found open it. Find the following key inside the registry editor: HKEY_CURRENT_USER/Software/Microsoft/Windows/CurrentVersion/Run In the right panel, look for any strange-looking key names, such as odwcamszas, WXCKYz, OUzzckky, etc. For each one, run a Google search to see if it's related to shortcut viruses. If any returns a positive match, right-click on them and select Delete. !!! Accidentally deleting an important key can cause Windows to become unstable, so double-check everything !!!. Close the Registry Editor Now press ⊞ WINDOWS + R to open the run dialog and type in it Msconfig followed by ENTER. Once the System Configuration window opens go to the Startup tab. In the Startup tab, look for any strange-looking .EXE or .VBS programs, select each one and click Disable. Close the Window. Once again open the run dialog and type inside %TEMP% and press ENTER in order to open the Windows temp folder. Inside this folder delete everything. Next in the File explorer go to C:\Users\[username]\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup Look for any strange-looking .EXE or .VBS files and delete them.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status