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Recent Items aren't visible under Taskbar

In this post, you will be guided on what to do if the Recent Items are no longer visible in the Taskbar icons in Windows 10. This can be quite inconvenient especially if you work simultaneously on many files and documents together and would require you to visit them regularly to incorporate changes. Thus, if you find that the Recent items are not visible in the Windows Taskbar, read on.

In order for the Recent Items to appear on the taskbar icons in Windows 10 again, there are four potential fixes you can check out. You can try to show the recently opened items via Settings or clear the cache of the recent items. You could also make some changes in the Windows Registry or use the Group Policy Editor.

But before you proceed with these potential fixes, it’s best if you create a System Restore Point first just in case something goes wrong after you made changes in the system. The System Restore Point allows you to undo these changes and bring back the previous state of your computer. Thus, you need to create one and then carefully follow the given options below.

Option 1 – Show the recently opened items via Settings

The first thing you can do to fix the problem is to show the recently opened items through the Settings app.

  • Open the Settings app and select Personalization.
  • From there, select the Start option and scroll down until you see the “Show recently opened items in Jump Lists on Start or the taskbar” option.
  • Make sure that its toggle button is turned on.

Option 2 – Try to clear the Recent Items cache

  • Tap the Win + E keys to open File Explorer.
  • Next, copy and paste this link on the address bar: %AppData%Microsoftwindowsrecentautomaticdestinations
  • Once you’re in the given location, you should see multiple files. Now select all these files and completely delete them.

Note: These files are automatically recreated when you interact with the system like performing tasks such as opening apps or accessing files.

  • After that, go to this next location: %AppData%Microsoftwindowsrecentcustomdestinations
  • Once there, delete all of its files and restart your computer. This should resolve the problem.

Option 3 – Try making changes via Registry Editor

The next thing you can do to fix the problem is to apply some tweaks in the Registry by following these steps:

  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this registry sub-path: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersion
  • From there, select the Policies Explorer folder located in the left pane.
  • Then move to the right pane and look for the “NoRecentDocsHistory” entry and right-click on it.
  • Now delete this entry.

Note: This entry is the one that stores the Group Policy setting for “Do not keep the history of recently opened documents. The Group Policy adds this entry to the registry with a value of 1 if you enable the “Do not keep the history of recently opened documents” policy. On the other hand, if you disable the policy by setting it to “Not configured” or deleting it, the Group Policy will delete the entry from the registry, and the system will act as though the value is 0 – for instance, it keeps the history of the recently opened files in your computer.

Option 4 – Try to use the Group Policy Editor

  • Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and tap Enter to launch the Group Policy Editor.
  • Next, navigate to User Configuration > Administrative Templates > Start Menu and Taskbar.
  • Afterward, double click on the “Do not keep a history of recently opened documents” policy located on the right panel. This is the policy that lets you enable or disable recent items and frequent places.
  • Now to enable the recent items, as well as the frequent places, feature, click on the “Disabled” or the “Not Configured” option.
  • Once you’re done, close the Group Policy Editor and restart your PC.

Note: If you choose to enable this setting, the system and Windows programs will not create shortcuts to documents opened while the setting is in effect. Aside from that, they also stay but won’t display the existing document shortcuts and the system will empty the Recent Items menu on the Start menu and the Windows programs won’t also display shortcuts in the Start Menu. In addition, the Taskbar won’t also show the recently opened or frequently used folders, files, or websites.

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An Easy Guide to Repairing Error Code 0x000000A5

0x000000A5 - What is this Error Code?

0x000000A5 is a stop error code also referred to as a blue screen of death error code. It is related to Advanced Configuration and Power Interface basic input/output system in Windows. It often leads to a sudden system shut down or your system may restart unexpectedly. Blue error codes like 0x000000A5 are the most severe and dangerous types of errors Windows can encounter. Ignoring 0x000000A5 error pop-ups and not repairing it timely can result in system crashes, valuable data loss and system failure.

Solution

Restoro box imageError Causes

The 0x000000A5 error code occurs particularly because of the ACPI BIOS error. This error message on your computer screen indicates that the Advanced Configuration and Power Interface (ACPI) BIOS of the computer is not compatible with your Windows system and is not fully compliant with the ACPI specifications. BIOS is a set of software. Through this software, the operating system communicates with the computer’s hardware devices. The ACPI is a part of BIOS and the Windows operating system. It is the standard for the way BIOS works. The presence of ACPI in the BIOS on a given Windows system determines whether the system can make full use of features such as Power Management or Plug and Play. Here’s what happens: traditionally, ACPI BIOS implementation tries to manipulate hardware resources directly through BIOS code for hardware functionality nonetheless if the ACPI-based BIOS is not compliant with the ACPI standard on your system, it may not support workable communication between the operating system and the hardware. This results in imbalance as the operations cannot be synchronized which results in system shut down, system instability, and machine failure. As a warning stop error 0x0000000A5 is displayed on the screen.

Further Information and Manual Repair

To fix the error message 0x0000005A on your PC you don’t need any professional assistance. Solving such blue screen errors in just a couple of clicks is not possible with Restoro This is a multi-functional and feature-filled registry cleaner and system optimizer that helps PC users resolve practically every type of system instability issues and registry errors including BSoD errors like 0x000000A5. It offers a comprehensive suite of utilities including registry cleaning, privacy issue detection and repair, system stability error identification, and Active X and Class issues detection. This innovative and advanced PC fixer is designed to ensure and deliver optimum system performance. It scans and detects causes for 0x000000A5 error code and repairs them in seconds. It has a neat and intuitive layout and easy navigation which makes this repair tool extremely user-friendly. Users of all levels are it novice or experienced can use it with ease and fix all types of PC-related errors like 0x000000A5 right away with no hassle. ACPI BIOS Error can be quickly resolved with this tool. This error tool offers outstanding compatibility. It is practically compatible with all Windows versions.

Restoro download

To get started all you have to do is click here to install the Restoro on your computer. Once it is installed, run it to scan for 0x000000A5 error code. After scanning is complete, click the repair button to repair this issue immediately. For user safety and data security, Restoro also creates backup files. This ensures that no valuable data is lost during system repair. So, don’t delay in resolving error 0x000000A5 error code; install Restoro on your system today!
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Rocketbook Fusion smartbook review

In today's age of smart gadgets and complete replacement of even some simple things with their smart counterpart, it is not really a surprise to see some strange innovations that try to take advantage of modern technology.

rocketbook

One of these innovations is a smart book, or to be more precise smart note, a reusable notebook that could be connected to your phone.

Why Rocketbook Fusion smartbook

One thing that could justify, well it should justify buying Rocketbook is the preservation of trees and the environment since it can be reused. The second argument would be its price since it is not expensive considering what it offers.

On top of all, you also have a free application for your phone in order to take full advantage of it.

What is a smartbook?

Imagine this scenario, you have a notebook of 42 pages with several different page styles inside. You write in it and after it is filled you upload its content to your email or cloud service of your choice, get a cloth, erase everything and start again from zero.

So as mentioned notebook comes with 42 pages of various page styles. Most of the pages are either lined or dotted but the notebook also includes a monthly calendar, two-week detailed calendar pages, and three pages for project or idea tracking. Since everything can be erased this is enough variety to cover all basis and eliminate any need for another workbook ever.

When you feel like you want to save work or once it is filled you can easily upload and save the workbook from the scan page option in the free Rocketbook app. Once scanned pages can be uploaded to your preferred cloud service or sent to your email.

Now in order to write and be able to erase any of Rocketbook's notebooks, you will have to use Pilot's Frixion writing pens. They will dry around 15s on the page and can be of course easily wiped with a damp microfiber cloth that is included with the purchase. One pen also comes with a workbook when purchased.

Application

Application has cool features, of course, the most important and most useful one is setting your upload scan destination so when you scan your pages they get automatically uploaded to your chosen destination.

In the application settings, you can also toggle some handwriting recognition features that will allow you to easily search your uploaded documents. For example, you can search through documents just by writing now or two words. There is also a Smart List feature as well that will take your checklist and make it into a virtual checklist.

The app also has a fun Explore section where you can find all sorts of fun hacks and different ideas on how to use your Rocketbook.

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Fix Windows Update error code 0x80d02002
A lot of users have experienced various issues either in installing a Feature or a Windows Update. One of these errors is the one with the error code 0x80d02002. If you are one of the users who is facing this problem right now, then the working solutions given in this post will surely help. The Windows Update error code 0x80d02002 indicates that Windows 10 fails to upgrade or install as there is some issue with the files that have been downloaded and Windows encounters an error in installing them. Thus, the best thing you can do in such a case is to start the installation from scratch but before you do that, here are some suggestions that might help.

Option 1 – Try to rename the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net stop bits rename c:windowsSoftwareDistribution SoftwareDistribution.bak
  • After entering these commands, it will stop the Windows Update Service, the Background Intelligent Transfer Service, and rename the SoftwareDistribution folder.
  • Next, got to the C:\Windows\SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauserv net start bits
Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Option 2 – Try to reset the Catroot2 folder

You can also try resetting the catroort2 folder as it is known to fix tons of Windows Update issues including the Windows Update error code 0x80d02002. Both the Catroot and catroot2 are Windows operating system folders that are required for the Windows update process.  So when you run the Windows Update, the catroort2 folders stores the signatures of the Windows Update package and helps it in the installation. It makes use of the “%windir%System32catroot2edb.log” file in the updating process. Afterward, the updates are stored in the SoftwareDistribution folder which is used then by the Automatic Updates in order to execute the updating process. Keep in mind that you must not rename or delete the Catroot folder. Although the Catroot2 folder is recreated automatically by Windows, the Catroot folder isn’t.

Option 3 – Try running the DISM tool to fix the broken Windows Update client

The Windows update/upgrade error 0x80d02002 might be caused by some issues in the Windows Update client so you need to run the DISM tool to repair it. Note that you have to use another computer or another Windows from a shared network to fix it.

Option 4 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update error 0x80d02002. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

Option 5 – Try to run Microsoft’s troubleshooter online

You also have the option to run Microsoft’s online troubleshooter which could help you fix Windows Update errors.
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Fix Mic not working in DOTA2
DOTA2 involves teams of five players each, where each player chooses a “hero” character. Each game has two teams pitted against each other, on opposite sides of a map. Once you start, you and your teammates try to level up by fighting and defeating heroes from other teams as well as non-player characters who exist within the game universe. Once you have a strong enough team, you would then try to attack an opposing team’s base. If you destroy their “ancient,” your team wins. The teamwork and interactivity required to play the game are some of its biggest attractions. You can text and voice chat as part of the Dota 2 gameplay, enabling you and your team to come up with strategies to take over your opponents’ base and fortifications. For this reason, a properly working microphone and headset are important if you are to get the most out of this exciting online game. However, there are many times when you find that there are audio dropouts when you try to speak into your microphone. The question “How do I get my mic to work on Dota 2?” is one of the most commonly asked on gaming forums related to this game. Here are solutions for why this can happen:
  1. You are logged in to another computer that is running the STEAM client

    While entirely rare, there are cases where the microphone in Steam is disabled because the same account is active and in use on a different computer. It may not notify you that your account is in use elsewhere. If this is the error, try to log out on other devices and then test it on only one system. If you cannot access the other computer that has access to your account, then change your password. This will automatically disconnect your Steam account from the other computer and let you enjoy voice chat in Dota 2 and other Steam games.
  2. Your microphone is not properly set up in Dota 2

    From the main Dota 2 menu, before you start a match, you can set up your microphone for voice chat. At the top, left-hand corner, click the gear icon to open Settings Select the AUDIO tab and ensure that the Sound Device and Speaker Configuration are set to default. On the same tab, activate Voice (Party) and set your Push to Talk shortcut key for your team. Select the appropriate Open Mic Threshold using the slider at the bottom of this tab to get your microphone recorded at a comfortable level.
  3. The Windows Audio Enhancements setting is turned on

    If you still cannot get your microphone to work properly, then your problem could be Windows Audio Enhancement. It is possible to get your microphone to work with Dota 2 by disabling these features. Right-click your volume icon on the system tray and select Recording Devices. Choose your active microphone then click its Properties button. On the Microphone Enhancements tab, make sure the checkboxes marked Voice enhancements and Acoustic Echo cancellation is unchecked Reboot your PC and retry using your microphone to chat.
  4. Your audio drivers need to be updated

    If you try all of the steps above and still have Dota 2 not recognizing your mic input update mic drivers by going in device manager and choosing update driver.
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Fix False Notifications in Action Center
There is a central location in Windows 10 that allows users to view all the notifications from its Action Center. Aside from viewing notifications, users can also manage them and take necessary actions in just one single place. Notifications in Windows 10 look similar to a message icon but can be at variance in function. However, recently, a number of users reported that even though they receive notifications about new actions but when opening them, they see nothing. In other words, the notification is false, and to fix this, read on as this post will provide you a couple of workarounds. The Windows 10 Notifications and Action Center notification messages might show a mismatch. For instance, Windows 10 may say that you have some notifications but when you open Action Center, you find it empty and there are actually no notifications there. Take the case of the following screenshot, the Windows 10 Notification says that there are 6 new notifications available for viewing but the Action Center says otherwise. Before you troubleshoot the problem, you might want to run System Restore especially if you’ve made some changes in your computer prior to this issue which might have messed with the Windows 10 Notifications and Action Center. To perform System Restore, refer to these steps:
  • First, press the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If the problem wasn’t fixed and you’re still getting false notifications, you might want to troubleshoot the problem further using the options given below.

Option 1 – via Windows PowerShell

  • In the Start search, type “PowerShell” in the field and hit Enter to pull up the Windows PowerShell window.
  • Next, copy and paste this command and hit Enter to execute it: Get-AppxPackage | % { Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppxManifest.xml” -verbose }
  • After that, reboot your computer and check if the false notifications are now gone.

Option 2 – Try renaming the Usrclass.dat file

DAT errors like the ones that are associated with the Usrclass.dat file, most likely occur during computer startup, program startup, or while you try to use a specific function in your program. Even so, it can easily be fixed. How? Refer to the given steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type %localappdata%MicrosoftWindows and hit Enter to get to the location of the UsrClass.dat file.
  • After that, look for a file named UsrClass.dat and once you’ve found it, right-click on it and select the Rename option.
  • Now rename the file to UsrClass.old.dat and then restart your computer and see if the problem is now fixed or not.
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How to Fix Logon.scr Application Error

Logon.scr Application Error - What is it?

To understand Logon.scr application error, it is first important to understand the function of logon.scr. Logon.scr is an important file that is located in the Windows\System32 folder. It guarantees Windows systems stability. Logon.scr application error occurs when logon.scr file gets corrupt. It is a common system error that can happen in most Windows platforms. It usually pops up during system start-ups and when trying to launch certain programs. Some of the common systems of this error code include: system halt, freeze, no application icons are visible on the desktop, random blue screen of death and system performance decreases dramatically.

Solution

Restoro box imageError Causes

Two of the most common causes of logon.scr application error is:
  • Corrupted and damaged logon.scr file
  • Viral infection
It is advisable to fix this error code immediately because it leads to serious damages. It is fatal and can result in a system crash; therefore resolve it right away.

Further Information and Manual Repair

To resolve this issue on your computer you don’t have to spend hundreds of dollars to hire a professional for the job. The good news is that it can be repaired easily and does not require any technical expertise. Here are some of the most effective and easy DIY methods to resolve the error on your screens.

Method 1 - Replace the Damaged and the Corrupted Logon.scr File

Whether the file gets corrupted or is accidentally deleted, the best way to fix the issue is to download the Logon.scr file again from a reliable website and install in the following location C:\Windows\System32. Alternatively you can also get the file copy form another proper functioning computer by using flash drive if you don’t have an internet connection to download the logon.scr file online.

Method 2 - Restore Points by Applying System Restore of Windows

Another way to resolve this is to restore points to bring back your system to the previous state before the error occurred. To do this, simply click the start button and type ‘System Restore’. Now click System Restore in the result and click next. Select the restore point in the list and click the next button to proceed. To activate changes reboot your PC.

Method 3 - Scan and Remove Viruses

If Logon.scr application error still persists, then it could be due to viruses. To resolve, install a powerful anti-virus. Scan your entire PC and remove viruses.

Method 4 - Repair the Registry

Corrupt and damaged Logon.scr file also triggers issues with the registry. DLL files and other important files like Logon.scr application files may get damage due to too many bad and invalid registry entries. Registry stores all the activities performed on the PC including unnecessary files like junk files and cookies. If these are not removed timely, these files accumulate and corrupt important files. Therefore, to fix the error it is advisable to clean and repair the registry. The best way to go about is to download Restoro. This is a user-friendly and multi-functional PC Fixer deployed with a registry cleaner. It scans for all registry errors and removes all the invalid entries. It cleans the registry and repairs the damaged files thereby resolving the issue in seconds. Click here to download Restoro and resolve the Logon.scr application error now!
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Fix NTOSKRNL.exe high CPU, Memory & Disk usage
This post will guide you in fixing high CPU, Memory, and Disk usage problems caused by NTOSKRNL.exe. NTOSKRNL stands for “NT Operating System Kernel. This file is a kernel image that is responsible for a lot of systems-based processes such as Hardware Virtualization, Process, and Memory. Aside from that, it is also the one that compresses the old pages of memory that reduces the overall amount of memory being used. If you notice that your computer is running slowly and you find that the NTOSKRNL.exe file is hogging your resources such as disk usage, CPU usage as well as memory usage, then read on as this post will guide you in fixing the problem caused by NTOSKRNL.exe. Make use of the options given below to resolve the issues caused by NTOSKRNL.exe. 1] Scan your computer for potential malware There might be a good chance that your computer might be infected with malware. And this malware might be associated with the NTOSKRNL.exe file and hence making it consume a lot of system resources. So, I would really recommend you to make sure that your Antivirus is up to date and then scan your computer with it specifically the C:/Windows/System32 folder because this is the location where the NTOSKRNL.exe file is located.

Option 1 – Put your computer in a Clean Boot State

The first thing you have to do is to put your computer in a Clean Boot State as this can help you in finding any incompatible programs that are causing the problem.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
Once you’ve found any incompatible programs, you need to uninstall them. Refer to the steps below to do so.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.
Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 2 – Update or rollback drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Try to run the DISM tool

If the first two options didn’t work, then running the Deployment Imaging and Servicing Management might. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Try to stop the Runtime Broker process

The RuntimeBroker.exe or the Runtime Broker process is the one that monitors access to Windows APIs to make sure that the apps do not violate the core security of Windows. This process usually leaves a very small footprint. However, there are times when it consumes more resources than it’s supposed to and does not release memory after the work is done that results in a memory leak. As a result, it affects NTOSKRNL.exe which is why you have to stop the Runtime Broker process. To do so, refer to these steps:
  • Tap the Ctrl + Shift + Esc to open the Task Manager.
  • After opening Task Manager, go to the Processes tab and look for the Runtime Broker process.
  • Once you find it, check if it is using more than 15% of your memory. If it is, then you most likely have an issue with an app installed on your computer.
  • Select the Runtime Broker process and right-click on it and then click on the End Task option to end its process.

Option 5 – Try to run the Performance Troubleshooter

  • Tap the Win + R keys to open the Run dialog box.
  • Type “msdt.exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
  • Then click on Next to get started. Wait until the process is completed.

Option 6 – Try using the Windows Performance Toolkit

You can also use the Windows Performance Toolkit in finding the root cause of the problem. Just refer to the following steps to use this toolkit.
  • Search for “cmd” in the Cortana Search box and click on Command Prompt from the search results to open it.
  • Next, type in the command given below or copy and paste it and then hit Enter:
xperf -on latency -stackwalk profile -buffersize 1024 -MaxFile 256 -FileMode Circular && timeout -1 && xperf -d cpuusage.etl
  • After executing the command, wait for at least 60 seconds and then check the logs of the Windows Performance toolkit which is stored in a file named cpuusage.etl in the folder located at C:/Windows/System32. From there, you should see a list of all the causes of the System Resources being hogged.
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Always show scrollbars in Windows 11

windows 11 scrollbarsMost scrollbars are hidden by default if they are not used in Windows 11. If you are not ok with this feature and want scrollbars to be always visible and available do not worry, turning them ON is very easy.

  • Press ⊞ WINDOWS + I to open Windows settings
  • Click on Accessibility in the sidebar
  • Select Visual Effects
  • Inside visual effects settings find Always show scrollbars and switch it ON

Windows 11 will save settings automatically and apply setting right away. Close settings and continue with work.

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Fix MSVCR71.dll is missing in Windows 10
The program can’t start because MSVCR71.dll is missing from your computer, Try reinstalling the program to fix this problem.
If by any chance you have encountered this error know that you are not alone and that this is a solvable error. In this guide, we will show you how to fix this error. Usually, the MSVCR71.dll missing error is met when a new application is installed. So let us dive right into it and solve it.
  1. Reinstall application

    If only a certain application is reporting this error, try reinstalling it, there is a high possibility that by some mistake application was not properly installed and corrupted or removed the MSVCR71.dll file. If this is the case, reinstallation will help.
  2. Check recycle bin

    like mentioned above, if the application has by mistake deleted the file, open recycle bin and try to locate it there. If this is the case, restore it from recycle bin and everything should be back in normal working conditions.
  3. Download a new version of the file

    If the previous 2 methods failed and you still get the missing error, try downloading the file from Microsoft and placing it in C:\Windows\SysWOW64
  4. Reinstall C++ redistributable

    Having an incorrect C++ redistributable package can be an issue of the problem, get the latest version from Microsoft and reinstall it.
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Malware Guide: How to Remove Bandoo

What is Bandoo?

Bandoo application, specifically product version 5.0.2.4762, is a bundled program. What does this mean? Simply, Bandoo, upon installation, installs additional programs, extensions, and add-ons to a computer and computer’s browser, without the knowledge of the user. This version of Bandoo concentrates on providing features for entertainment and also functionality/tools for backing up your computer files. Once executed, the file installs the iLivid Download Manager Software. Additional tools installed within the bundle include a Movie Toolbar and the thriving search engine ‘Ask.com.’ Technical details about Bandoo include: 
Digital Signature/Publisher:  Bandoo Media, Inc. Product Version: 5.0.2.4762 Entry Point:  0x000038AF

Assessment of Bandoo Potentially Unwanted Program

Interestingly, before the installation of Bandoo product version 5.0.2.4762 was complete, Spyhunter detected that the software was a PUP. After the installation was complete, product version 5.0.2.4762 of Bandoo added add-ons and extensions to both Internet Explorer and Chrome Browsers (these were the only 2 browsers used within the assessment). These appeared in the form of a Movie toolbar, providing quick access to movie trailers, reviews, ratings, and other video functionality, and ‘Ask’ (Ask.com) search engine.

Areas of Infiltration by Bandoo

Bandoo product version 5.0.2.4762 infiltrated several areas of the computer system. After installation, folders were neatly placed as files within all programs. Within “All Programs” there were 3 newly added programs. These included:
  • iLivid
  • Movies Search App for Chrome
  • Movies Search App for Internet Explorer
The iLiVid application seems to be the main offer while the others, namely Movies App for Internet Explorer by Ask was featured as promotions or advertisements. Additionally, just below the 'END USER LICENSE AGREEMENT AND PRIVACY POLICY' a request was made that the user set Ask.com as both their homepage, new tab, and default search engine. This is just another well-concocted plan to get Internet users onto the 'Ask.com' search engine. Along with the 3 programs installed as a bundle,  a new folder was found within the computer's local drive. This program was termed OLBPre.

What is OLBPre?

OLBPre.exe is reputed as dangerous adware that weakens the security settings of a computer system. It's also covertly used for dropping files on a targeted computer, often without the user's consent or knowledge.

Manual Steps for Removal of Movie Search Apps

I found this removal pretty simple. Depending on your Operating System, there will be slight discrepancies in the manual removal steps. Using the Windows 8 (8.1) OS on your computer:
  • Step 1: from your desktop, right-click on the ‘Start Button’.  A menu box will then appear.
  • Step 2: from the menu box, click ‘Search’.
  • Step 3: enter “Programs and Features” within the Input Box.
  • Step 4: locate the installed apps. You should be able to see “Movies Search App for Chrome” & “Movies Search App for Internet Explorer”.
  • Step 5: right-click on the names of the Apps (the ones you want to remove) when you’ve located them.
  • Note: you will have to remove the apps one after the other.
  • Step 6: after right-clicking the app, click the uninstall option (probably the only option available anyway).
  • Note: If a box appears asking If you wish to ‘block’ or ‘allow’, select the allow option. That’s just the Publisher’s way to annoy you out of uninstalling the app.
  • Step 7: follow instructions until the app is fully removed.
  • Step 8: Repeat steps for the other app.
Since Bandoo also changed your search engine, you’ll have to reset that manually for Internet Explorer and Chrome. Follow the steps below:
  • Step 1: Open your Internet Explorer browser.
  • Step 2: Click the tool option located in the top right-hand corner of the page.
  • Step 3: Click the “Internet Options” option.
  • Step 4: Under the “General” tab, you’ll be able to see approximately 3 buttons. Click the button labeled ‘Use Default”.
  • Step 5: At the bottom right-hand corner of the pop-up menu, select the “Apply” button and “OK”. That should do the trick.

Removal for Chrome Extension

This removal is simple.
  • Step 1: Open your Chrome browser.
  • Step 2: A pop-up box will be visible.
  • Step 3: Click the “Remove from Chrome” option.
After removing the extensions/add-ons, perform another scan with Spyhunter. You’ll pick up a few threats. The second scan should clear up everything. To completely remove Bandoo from your computer, click here to download and install Spyhunter.
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