Logo

Mouse automatically scrolls up or down

Microsoft has implemented a number of small features in Windows 10 to enhance user productivity. These features make a difference in the overall experience and productivity of users. However, there are times that instead of helping users, these small feature causes some issues instead which causes the computer to function in an unusual way. One of the issues caused by these features is where the Mouse automatically scrolls up or down even without any user intervention. This can get really annoying especially when you’re doing an important task on your computer. So if this bug takes place repeatedly, it can make your computer unusable. If you are currently facing this problem, worry not for this post will guide you on what to do to fix the mouse auto-scrolling issue in your Windows 10 computer.

Use the options provided below to fix the mouse auto-scrolling issue.

Option 1 – Try to toggle the appropriate Mouse 10 setting

  • Tap the Win + I keys to open the Settings app.
  • After that, navigate to Devices > Mouse.
  • From there, toggle the “Scroll inactive windows when I hover over them” setting to off.
  • Now restart your computer and see if the issue is resolved.

Option 2 – Try to uninstall the installed Windows Updates recently

The mouse issue might have something to do with a recent update you have installed on your computer. It is possible that there are some recently installed updates that have messed up some settings in your computer. Thus, you can try to uninstall this recent Windows Update to try and fix the problem. Not that the best way to do this is in Safe Mode.

  • Boot your computer into Safe Mode first.
  • Once your computer has restarted, tap the Win + I keys to open the Settings app.
  • Next, click on Update and Security, and from the left side menu column, select Windows Update.
  • After that, select the “View installed update history” option on the right-side column.
  • Then click on Uninstall Updates. This will open a window where you’ll see the list of all the installed updates on your computer.
  • Select the update you want to uninstall and click on the Uninstall button located in the lower-right corner of the window.

Option 3 – Try to run System Restore

You might have made some adjustments in your computer’s settings that caused the issue with the mouse. You can undo those changes using System Restore.

  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and then check if your mouse is now back to its normal state.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

How to Resolve Error Code 0x80070422 on Windows 10

Error Code 0x80070422

Error code 0x80070422 is a Windows-based error code occurring in various versions of Windows including Windows 7, Windows 8 and Windows 8.1, and Windows 10. It usually occurs when users attempt to update Windows. A message box will appear stating that the error code has occurred.  Users will notice the following common symptoms:

  • Inability to complete Windows updates
  • Error message occurring during use of Windows Update service

The error code, if left unresolved, can cause serious problems for PC users as they will be unable to access the latest updates to the Windows operating system. Such a situation can expose their system to vulnerabilities. Thus, fixing Windows 10 error code is of utmost importance.

Solution

Restoro box imageError Causes

Among the many reasons Error code 0x80070422  is encountered includes:

  • Corrupted or missing registry and DLL files
  • Badly or poorly installed software. The software could also be infected by a virus or Trojan
  • Outdated or poorly installed drivers

Further Information and Manual Repair

Fixing Windows-based error codes can be a simple process. However, in some cases, it requires specialized skills. In the case of Windows 10 error code 0x80070422 consider the two (2) main solutions available through manual repair. You may also need to consider help from a certified Windows repair technician or the use of an automated tool if you are not confident you have the skills to perform the solutions below.

Method 1: Check if Windows Update is Running Properly

One of the main reasons for error code 0x80070422 is a Windows Update service that is not running on the right settings. To verify if an issue with your Windows Update service is the source of the problem applies the following steps:

  1. Type “Windows Update” in the search bar near the Windows home button.
  2. Select “Windows Update settings” when this option appears. (You may also click the home button, then “Settings” followed by “Update and Security”.)
  3. Select “Advanced Options”
  4. (You will be given an option to choose how updates are installed.) Select Automatic.
  5. Save settings and restart the computer.

Once these settings are in place Windows will be able to download updates automatically. This enables your machine to run more smoothly. However, if after applying the steps above, Windows 10 error code 0x80070422 is not resolved, you may proceed to solution two (2).

Method 2: Disable Internet Protocol Version 6 (IPv6)

IPv6 is the latest or most current version of Internet Protocol (IP). This provides your machine with an IP address, a crucial aspect of all communications related to the Internet. By disabling this IP some users have been able to successfully resolve Windows 10 error code 0x80070422.

Like many tasks involving Windows, there are more than one ways in which you can attempt to disable IPv6. These require different types of skills and must be approached with care, as mistakes can lead to serious issues with your machine. Methods include using Command Prompt, Registry Editor, or Control Panel.

If your experience with Windows 10 is quite limited and you are not certain of your skills choose the simplest approach as listed below.

  1. Select Control Panel.
  2. Choose “Network and Internet”, then “Network and Sharing Center”.
  3. Right-click your Internet Connection. The name of your connection will be listed underneath the heading – “View your basic network connection and set up connections”.
  4. Select “Properties” then uncheck Internet Protocol version 6 (IPv6)
  5. Save settings by clicking OK.
  6. Restart the computer and check if the 0x80070422 error code has been corrected.

Method 3: Using An Automated Tool

If the issue persists despite following the solutions above, the best step to take is to use an automated tool. This may not be your preferred course of action, especially since it can be difficult to ascertain the safety of certain tools found online. For this reason, choose a reputable source offering automated tools which are designed to specifically fix Windows 10 error code including error code 0x80070422.

Download and install a powerful automated tool to access the best Windows 10 error code solutions. The process is simple and includes clear instructions which enable even average Windows users to completely resolve complicated errors on their machine.

How to Stop Future Error Codes from Occurring

Though it is hard to predict when an error code will occur, each Windows 10 user can take precautionary steps to prevent other errors from occurring. This includes the following:

  • Ensure you download software from reputable sources to avoid viruses and other forms of malware.
  • Clean your registry often. The registry stores settings across all applications. Regular cleaning will your machine function more efficiently as it reduces the likelihood of issues such as crashes or system errors.
Read More
Fix 0x80070013 for Restore, Backup and Update
In this post, you will be guided on how you can fix error 0x80070013 while executing various operations in your Windows 10 computer like System Restore, Windows Backup, or Windows Updates. When you encounter error 0x80070013, you will see the following error messages. For System Restore, it states:
“System Restore did not complete successfully. Your computer’s system files and settings were not changed. Details: System Restore failed while scanning the file system on the drive <Partition Letter> The drive might be corrupt. You might want to retry System Restore after running chkdsk /R on this disk. An unspecified error occurred during System Restore. (0x80070013) You can try System Restore again and choose a different restore point. If you continue to see this error, you can try an advanced recovery method.”
Whereas in Windows Backup, it states:
“Check your backup, Windows Backup failed while trying to read from this shadow copy on one of the volumes being backed up. Please check in the event logs for any relevant errors. The backup failed, The media is write protected (0x80070013).”
On the other hand, you will see the following error message in Windows Update:
“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact the support for information, this may help: (0x80070013).”
There are several suggestions you can check out to fix the error depending on where you encountered it. If you encountered it while running Windows Updates, then you can try to reset the Windows Update components or run the Windows Update Troubleshooter. And if you got the error when running System Restore, you can try to run a System File Checker scan or the DISM tool as well as the CHKDSK utility. Lastly, if you got this error when running the Windows Backup service, you can try to check its status in the Services Manager. Error 0x80070013 in Windows Updates:

Option 1 – Try to reset the Windows Update components

  • Open Command Prompt with admin privileges.
  • After that, type each one of the following commands and hit Enter after you key in one after the other.
    • net stop wuauserv
    • net stop cryptsvc
    • net stop bits
    • net stop msiserver
Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.
  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
    • ren C:/Windows/SoftwareDistribution/SoftwareDistribution.old
    • ren C:/Windows/System32/catroot2/Catroot2.old
  • Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
    • net start wuauserv
    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Close Command Prompt and reboot your PC.

Option 2 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing error 0x80070013. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go. Error 0x80070013 in System Restore:

Option 3 – Try to run both Systems File Checker scan and DISM tool

Running the System File Checker scan as well as the DISM tool can help you resolve error 0x80070013 while performing System Restore. Refer to these steps to do so.
  • Open the Command Prompt with admin privileges.
  • After opening Command Prompt, execute this command to run a System File Checker scan: sfc /scannow
  • Once the scan is completed, restart your computer and then see if the error is now fixed. If not, you can run the DISM tool.
  • Open Command Prompt with admin privileges again.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them in order to properly run the DISM tool:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Run the CHKDSK utility

  • In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
  • After opening Command Prompt, type this command and tap Enter: chkdsk <Partition Letter>: /f /r /x /b
  • The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
  • Tap the Y key to schedule Disk Check the next time your computer restarts.
Error 0x80070013 in Windows Backup:

Option 5 – Try checking the status of the Windows Backup Service

  • First, you need to tap the Win + R keys on your keyboard to open the Run dialog box.
  • Next, type “services.msc” in the field and click OK or tap Enter to open the Windows Services Manager.
  • After that, you will see a list of services and from there, look for the Windows Backup Service and double click on it to open its Properties.
  • Then check if its Startup type is set to Disabled. If it is, then change it to “Manual”. Note that this service is essential as it provides backup and restores capabilities.
  • Now click on the Apply and OK buttons to save the changes made and then restart your computer. Check if the error is now gone.
Read More
Fix update error 0x8024ce0e in Windows 10
The Windows update error 0x8024ce0e can happen as a result of improper installation, a virus, or due to file corruption. Follow this guide to easily fix errors and continue with your work.
  1. Restart Windows

    As awkward as it seems this method actually works most of the time. Click on the start button and restart your system.
  2. Check hard disk space

    Of course, when installing updates there should be enough disk space for updates to be downloaded and installed. Check your disk space to see if there is sufficient available space.
  3. Disconnect external components

    External components can interfere sometimes with the update process, disconnect external hard drives, USB, and other devices, leaving only the keyboard, mouse, and core ones.
  4. Check devices in the device manager

    Open device manager and visually check to see if there is a device with a yellow exclamation sign next to it. If there is such a device, right-click on it and choose update driver.
Read More
Operation did not complete successfully
It is common knowledge that when you open a file that contains viruses, it will automatically infect the operating system. This is why most antivirus programs like Windows Defender won’t allow the opening of a file or execution of any associated program if they detected that the file or program could potentially harm the computer. In situations like this, you may get an error stating, “Operation did not complete successfully because the file contains a virus”. In addition, it is also possible that this error message can pop up even for known programs. To open the program or file that triggered the error, you will be given a couple of options in this post but make sure that the program or file is really safe to open and does not contain any virus. You can open the file or execute the program by disabling the Windows Defender or any antivirus program temporarily. You could also try to add an exclusion in your antivirus program or repair File Explorer or run the Disk Cleanup tool. For more details, refer to each one of the options provided below.

Option 1 – Try to temporarily disable the Windows Defender program

Although you could encounter this error with any antivirus program, it is more common in Windows Defender. Thus, you can try to disable it for a while when you open the file or execute the program. To do so, follow these steps:
  • First, click on the Start button and go to Settings > Update and Security > Windows Security.
  • Here, select the “Open Windows Security” option located in the right pane.
  • After that, click on the “Virus and threat protection” option.
  • Next, click on Manage settings under the Virus and threat protection settings.
  • Then turn off the switch for both Real-time protection and Cloud-delivered protection.
  • Now restart your computer and try to open the file or execute the program again and see if it works.
  • Note: Do not forget to enable the Real-time protection and Cloud-delivered protection back in Windows Defender.

Option 2 – Try adding an exclusion in the Windows Defender program

  • Open the Windows Defender Security Center from the system tray area.
  • Next, click the “Virus & threat protection” option and then open the “Virus and threat protection settings”.
  • After that, scroll down until you find the “Exclusions” and click on the “Add or remove exclusions” option.
  • Then click the plus button and select the type of exclusion you want to add and from the drop-down list, select Folder.
  • Next, navigate to the path where the file or program is located.
  • When a User Account Control or UAC prompt, just click on Yes to proceed.
  • Now try to run the program or file again and see if it worked. If it did, then make sure to turn on your antivirus. However, if it didn’t work, proceed to the next given options below.

Option 3 – Try to run a System File Checker scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the cause why you’re getting the errors 0x8024a11a and 0x8024a112. To run the SFC command, follow the steps given below.
  • Type “cmd” in the Start search and then right-click on the appropriate search result.
  • Next, select “Run as administrator” to open Command Prompt with admin privileges.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Now restart your computer and see if the problem is fixed or not.

Option 4 – Run the Disk Cleanup tool

You can also try using the Disk Cleanup tool. To use it, refer to these steps:
  • Tap the Win + R keys to open the Run dialog box and then type “cleanmgr” in the field and hit Enter to open the Disk Cleanup window.
  • After that, select the drive you want to clean.
  • Now click OK to clean the disk and restart your computer.
Read More
Fix missing files in Recycle bin
Have you ever deleted a file by mistake? Do not feel bad, we all have, but what if you deleted the file by mistake and then you went to Recycle bin to restore it only to find out that the bin is empty? If you experienced this kind of issue then you know how unpleasant and frustrating it is but do not worry, we are here to help and provide you with solutions to this problem and hopefully get your file back. Follow the next steps from first to last since they are organized in a way to minimalize the permanent deletion of lost files.
  1. Refresh Recycle bin view

    If you spend any amount of time on this site reading through articles, you know I am a big fan of simple and effective solutions and there is nothing simpler than a single press of a button. Open your recycle bin and press F5 to refresh view or right-click anywhere inside and choose refresh. If your file does not appear with this method go to the next step.
  2. Set Windows to show hidden system files

    In order for this to work first, you will need to open File Explorer by pressing ⊞ WINDOWS + E Keyboard with windows and e markedWhen File Explorer opens go to VIEW > OPTIONS. Inside options select “Show hidden files, folders, and drives”, uncheck “Hide protected operating system files (Recommended)”, and click APPLY > OK Go to the recycle bin and check to see if files have managed to show up.
  3. Check if Don't move the file to the recycle bin is enabled

    Right-click on recycle bin and choose properties, under properties, there is the option that says Don’t move files to the Recycle Bin, Remove files immediately when deleted. This option is not selected by default, but it could be turned on by someone else or by mistake. If you see that this option is enabled sadly your file is gone and you will have to get the file back by using some third-party undelete application, uncheck this option to prevent future deletion of files by mistake.
  4. Increase recycle bin size

    This will not help you to get your file back sadly but it will help you in storing more files in recycle bin. This is helpful since if you reach your recycle bin limit all further files will be permanently deleted and not been able to get them back. So by increasing bin size you will have more space for deleted files to be saved. To do that, right-click on Recycle Bin, select Properties. Now, increase the Maximum size from the Custom size option, and click Apply and OK.
  5. Reset recycle bin

    To reset and fix corrupted recycle bin do the following: Press ⊞ WINDOWS + X to open the secret Windows menu and click on command prompt (admin) keyboard with windows and x markedIn the command prompt type in the following: rd /s /q C:\$Recycle.bin Reboot your system
Read More
Rollback any driver in Windows 10
Installing Windows updates, installing a new driver from the manufacturer, or even just installing an application or game can cause sometimes certain components of your computer to stop working properly or introduce issues that were not present just before mentioned installation. Luckily for all of us, Microsoft seems aware of this potential issue and we have the option to roll back an older driver which performed well and had no issues at all. In order to do this first press ⊞ WINDOWS + X to open the hidden start menu and click on Device Manager. keyboard with windows and x markedFrom the Device Manager choose the troublesome device and right-click on it, choose properties. AMD device driver inside device managerDevice properties floating Window will appear. AMD driver properties WindowClick on the top tab which says, Driver. From the Driver tab, click on Roll Back Driver. AMD driver rollback markedNote that if the device is working properly, the Roll Back Driver button will be greyed out and you will not be able to click on it meaning that chosen device is not the issue. If the device is not working properly and you can click on Roll Back driver, do it, choose the previous version, and reboot your computer. You can use this method to get back to the previous driver version for any device that is causing issues in your computer.
Read More
Guide to Fixing 0x80040600 Error

What Is 0x80040600 Error?

The 0x80040600 error is a common error that becomes particularly distressing for Outlook users. This error prevents users from sending or receiving emails through Microsoft Outlook. Users may also encounter this problem while altering an entry on the calendar or adding a new contact. There is no obvious message that is displayed to the user when this error occurs. However, Outlook displays a vague message that includes the code 0x80040600.

Solution

Download available to recover all lost Outlook data

Restoro box imageError Causes

The primary cause of this error is a problem with the PST file. When the PST file is corrupt, missing, or damaged, this error occurs at once. The PST file is essentially an important file that stores crucial and personal information of an individual’s accounts. Sometimes this error is because the file is corrupt while at other times, the reason that it occurs is that the file is too full to accommodate any further information. Irrespective of the causes of this problem, it is important that this error is promptly fixed to ensure the proper and uninterrupted functioning of Outlook in the future.

Further Information and Manual Repair

The error occurs because the Outlook application encounters problems while attempting to receive, send or read emails. Some solutions that can work wonders and help you get rid of the problem are outlined below.
  • As soon as the error appears, the first solution is to restart the system. This is the first thing that must be done because a lot of times, these errors can be removed by simply restarting the system. This will, hence, save the user the inconvenience of manually fixing this problem.
If restarting the system doesn’t resolve the problem and the error message displays again, it is advised the user makes use of the ‘Inbox Repair Tool’. This is the most commonly used and effective approach to fixing a corrupt PST file. The procedure to remedy this Personal Storage Table file or PST file is listed below.
  • Go to the start menu. Type Run and launch the Inbox Repair Tool by typing the following path:  drive name: Program FilesCommon FilesSystemMapiLocale IDscanpst.exe. Now click Ok. A pop-up message will appear. Enter the file name and path of the damaged PST file. Now click on the Start button. Here it is important to mention that the inbox repair tool may take a long time depending upon the file size and the amount of data that has to be recovered. However, it is the most effective way of fixing this problem.
Read More
Tailor Made Solution For Windows AppCrash Error

What is AppCrash Error?

As the name implies the AppCrash error is an error code that indicates a crashed program/application on your system. This term is used by Windows to designate an application crash. It is reported and displayed on the system as “Problem Event Name: AppCrash,” which is followed by additional technical information which unless you are a computer programmer, you may not fully decode. There are various symptoms that trigger the occurrence of this error code on your system such as:
  • Application becoming unresponsive and intermittent
  • Momentary application freezing
  • Application times out and then successfully recovers itself

Solution

Restoro box imageError Causes

The reason for AppCrash error occurrence cannot be narrowed down to a specific cause. This error code is triggered by multiple causes such as:
  • The system is stressed out. This happens when your CPU is held at 100% usage for an unacceptable length of time.
  • Lack of system resources
  • Windows version incompatibility with the application
  • Malware and viral infection
  • Poor PC maintenance
  • Registry damage and corruption
  • Data overload
No matter what the cause for the AppCrash error may be, if you experience this error on your system you must repair it right away before the damage sets in. This is a serious error posing severe consequences. If not repaired on time, it not only hampers your ability to use your desired application but also exposes your PC to fatal crashes, data loss, and system failure.

Further Information and Manual Repair

Though this is a serious Windows error, the good news is that it is an easy-to-fix error code, so resolving it is not a problem. There are three ways to fix the AppCrash error:
  • Hiring a technician, this by the way is quite costly. You may have to pay hundreds of dollars to get professional assistance to fix this error code.
  • Giving your computer adequate rest to cool down. Stressing out your PC heats the hardware which triggers such errors and eventually results in system failure. Try cooling it, and see if it fixes the error.
  • Downloading Restoro. This is by far the best, simple, quick, and money-saving way to resolve the AppCrash error on your system. Restoro is an innovative, performance-driven and multi-functional user-friendly PC Fixer that helps resolve practically all types of PC-related errors including the AppCrash error. It has an intuitive and powerful in-built registry cleaner which scans and detects all types of registry issues on your PC in seconds. It helps you clear up all the unnecessary files saved on your hard disk like junk files, internet history, invalid entries and files from the programs that you’ve uninstalled. Such files not only occupy a lot of disk space but they also lead to registry damage and corruption thus shooting error code pop-ups like the AppCrash error.

Restoro features

Restoro performs an in-depth scan and removes all these files cluttering the system and repairs the damaged registry. It resolves the error AppCrash and simultaneously boosts the speed of your PC making it easy for you to access and run applications fast and smoothly without any application errors. Sometimes malicious software programs like malware and viruses may also damage and corrupt the registry. If the underlying cause of the AppCrash error is a viral infection on your PC corrupting the registry, then don’t worry; Restoro, with the help of its built-in anti-virus program, resolves it too. It scans for viruses on your system and removes them immediately. Restoro is easy to use. Whether you are a novice or an experienced user, working around this PC Fixer is simple. It has a user-friendly interface that allows users to navigate through it without any hassle. In addition to this, it offers enhanced compatibility. It smoothly runs on all Windows versions.

Get Restoro

To get started, all you need to do is Click here to download Restoro. Once it is installed on your system, run it to scan for registry issues like the AppCrash error. This intuitive tool will detect all the errors on your PC in just a few seconds and display them on your Windows screen in the form of a comprehensive scan report. Now simply hit the repair tab to resolve. Once repairing is successfully complete, try running your desired application. You will notice two significant differences:
  1. No AppCrash error code message pop-ups
  2. The application runs fast and smoothly regardless of whether it’s Windows Media Player or any gaming application.
Read More
The Steam Autumn sale is coming!

Oh, gamers rejoice, the Steam autumn sale is just around the corner!!!

The sale starts on November 22nd and lasts until November 29th. A great deal for any gamer, especially for ones that have plenty on their wishlist. Speaking of wishlists now would be a good time to place some interesting titles on them so you can be notified about discounts on them.

If you by any chance are unavailable to participate in the Autumn sale, do not worry, Steam winter sale is coming on December 22nd and it will last until January the 5th so you can save for it.

The best tactic for sale is not to jump on the train right away, it is best to wait until a few days, maybe even until the last 2 days since some games can go even lower on discount in the last days of the sale. Also, there might be also some packages that include games you wish to buy but are packed with other ones in a bundle and even with a higher discount.

So get prepared for the upcoming sale and treat yourself to something nice!

steam sale
Read More
How to Fix Installation Error 1628

What Is Installation Error 1628?

Installation Error 1628 is, as the name suggests, an installation error. When it occurs, a generic 1628 message is displayed to the user. When this message appears, it is either a problem with the install files or an issue with the InstallShield.

Solution

Restoro box imageError Causes

Installation Error 1628 is caused because every Windows-based program or application has been designed that such that it has to be installed on the computer for use. This installation process is important because it not only moves files to the appropriate location on one’s hard drive but also because the process creates registry entries in Windows System files. A vast majority of these programs and applications have a built-in tool that’s responsible for aptly performing this installation. This built-in tool is the InstallShield. This establishes that when this error occurs, it is either because of some unforeseen issue that occurred during the installation process or because of some problem with the InstallShield.

Further Information and Manual Repair

In order to keep this error from occurring in the future, some recommendations are outlined below.
  • Check the installation disc and determine if there are any smudges, scratches, or fingerprints on it. If the system is unable to read data from the disc, Installation Error 1628 will be generated. In order to ensure that the Installation Disc is clean, use a microfiber cloth. Dampen it lightly with water and clean the disc. Wipe the inside of the disc lightly in an outward direction, making sure that it is not wiped in a circular pattern. Try to reinstall the application or program after cleaning the disc. The issue should be resolved. However, if it persists, some problems may be with the InstallShield.
  • The alternative solution is to repair the InstallShield and the procedure goes as follows.
  1. Stop InstallShield’s running process. It may have been crashed and simply needs to be restarted. Now access task manager. Press Ctrl+Alt+Del and the task manager will open. Now go to the processes tab and disable ‘idriver.exe’ and ‘msiexec.exe’ from here.
  2. Now go to ‘C: Program Files/Common Files’. Here you will find the ‘InstallShield’ folder. Select ‘rename’ and modify the folder name to ‘InstallShield1’. Confirm rename and start the installation process again. Now Windows will try to re-install any InstallShield files one needs.
  3. If the error persists after renaming the InstallShield folder, download the Windows Installer from Microsoft’s website. This file will determine whether or not your version is valid. Old versions often have bugs that cause problems. Your system is now ready to be used.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status