Makecab.exe is running & consuming CPU

If your Windows 10 computer is having problems connecting to a wireless network and it takes too long to respond and only keeps on displaying the “Checking network requirements”, then you’ve come to the right place as this place will walk you through fixing the problem. There are two things that can happen when your computer connects to a wireless network. Windows can either connect to the wireless network successfully or return an error message that says, “Cannot connect to the network. However, if none of these things happened, and it only remains at the “Checking network requirements” message, then it could be due to obsolete or incompatible drivers in your computer, particularly the network adapter drivers. To fix this problem, you can try to update or reinstall these drivers, reset the TCP/IP, or run the Network Adapter troubleshooter, as well as reset the Network. For more information, refer to the given options below.

Option 1 – Update the Network Adapter drivers

The first thing you can do to resolve the problem is to update the Network Adapter drivers by following these steps:

• Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
• Look for the Broadcom Network Adapter and right-click on it, as well as other network adapters that have an exclamation icon, and update them all.
• Restart your PC and see if it helped in fixing the problem.

Note: If updating the network drivers didn’t help in fixing the problem, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly. To reinstall the network adapter drivers, refer to these steps:

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Option 2 – Try to reset the TCP/IP

As you know, the TCP/IP or the Internet Protocol is the most important thing if you want to use the internet on your computer. That’s why if it ends up getting corrupted, you need to reset the TCP/IP to fix the problem. To reset TCP/IP, refer to these steps:

• In the Windows start the search, type “command prompt” and right-click on Command Prompt from the search results.
• Then select the “Run as administrator” option to open Command Prompt with admin privileges.
• After that, execute this command: netsh int ip reset resettcpip.txt
• Once it’s done, exit Command Prompt and restart your computer and then check if the error is now fixed.

Option 3 – Run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
• Restart your computer.

Option 4 – Try to perform Network Reset

You can also try to perform a Network Reset to resolve the problem. This will reset the entire network configuration including your IP address. To perform Network Reset, follow these steps:

• Tap the Win + I keys to open Settings.
• From there, go to the Network and Internet section.
• Next, scroll down and look for “Network Reset” under the status pane.
• After that, click on Network Reset and then on Reset now to start resetting the network configuration. Once done, check if it is able to fix the error or not.

Error Code 0x800F0922 – What is it?

Error Code 0x800F0922 refers to an issue with downloading the newest version of Microsoft Windows, Windows 10. It could mean that your PC doesn't have enough free space in the System Reserved partition, or that it couldn't connect to the Windows Update servers. This issue is not very common, most users will never see this error code. Some, however, will need to follow the below fixes in order to download and upgrade their systems properly. Common symptoms include:

• Dialog box appears with the Error Code 0x800F0922
• Microsoft Windows 10 upgrade is unsuccessful and/or incomplete
• Users are unable to open applications after attempting the Microsoft Windows 10 upgrade

Solution

Error Causes

There are two standard reasons why this error occurs during the Microsoft Windows 10 upgrade.

• There may not be enough free space in the “System Reserved” partition of your hard drive.
• Error Code 0x800F0922 could also mean that your PC was not able to successfully connect to the Microsoft Windows update servers due to a VPN (virtual private network) connection in your home or office network.
• The .Net framework installation portion of the Windows 10 upgrade fails.

Further Information and Manual Repair

Error Code 0x800F0922 as stated is somewhat rare, but it does occur occasionally. Users who have experienced this error while attempting to upgrade their system to Microsoft Windows 10 have the following options for do-it-yourself fixes.

Method 1:

Use this method if you are operating on a network that uses a VPN connection.

1. Disconnect from your office or home network.
2. Turn off your VPN software.
3. Run the Microsoft Windows 10 upgrade.
4. Restart your PC.
5. Reconnect to your home or office network.
6. Turn your VPN software back on.

Method 2:

This will run the Windows 10 Update troubleshooter that is built into your PC.

1. Click on the Windows icon on the lower-left corner of your desktop.
2. Press the “w” key to open the SEARCH function.
3. Type “troubleshooting” in the search field and press ENTER
4. When the troubleshooting window opens, select the “view all” option from the left window pane.
5. Select “Windows update”.
6. Select “advanced” and then choose the “run as administrator” option.
7. Click the NEXT button and follow the on-screen prompts.
8. This troubleshooter will walk you through the steps needed for your specific situation.

Method 3:

This method will run the DISM (deployment image servicing and management) tool built into your PC.

1. Press the “windows key” on your keyboard followed by the “x” key.
2. Select the “command prompt admin” option.
3. Type the command “exe /online /cleanup-image /scanhealth” into the command prompt field and press ENTER.
4. Wait for the scan to run completely.
5. When the scan is complete, a message will appear telling you that “the operation completed successfully”.
6. Type the command “dism.exe /online /cleanup-image /restorehealth” into the command prompt field and press ENTER.
7. This will take a while to run completely, but it will restore any missing or corrupted files necessary for the Microsoft Windows 10 update.
8. Restart your computer.
9. Attempt the Windows 10 upgrade again.

Method 4: Use this option if you believe the issue is a result of the .NET framework being disabled.

1. Press the “windows” key followed by the “x” key.
2. Select the “control panel” option.
3. When the control panel window opens, click your cursor in the search field on the upper right hand corner.
4. Search for the phrase “windows features”, then select the link “turn Windows features on or off”.
5. Select the check box (add a check) to the box next to “.Net framework”.
6. Click the OK button.
7. Proceed with your Microsoft Windows 10 upgrade.

To resolve this, all you need is third-party software to increase the size of the System Reserved partition. One of the four methods listed above should fix your Error Code 0x800F0922 issue and allow for a successful Windows 10 upgrade. On an occasion where there isn't enough space, use third-party software to increase the size of the System Reserved partition.  If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.

If you receive the error code 0xc000014C while you boot up your computer, then this post might be of help. This kind of error usually points to the Registry of your computer that might be corrupted. As a result, the operating system was not able to read the BCD file and throws the 0xc000014C error. The error code 0xc000014C is triggered when your computer encounters an error in the first booting sector. You might receive any of these error messages:

“Info: An error occurred while attempting to read the boot configuration data.” with File: as “BootBCD” “File: Windowssystem32configsystem Info: Windows failed to load because the system registry file is missing or is corrupt” “Info: The Boot Configuration Data for your PC is missing or contains errors.”

To fix the error code 0xc000014C when booting your computer, you can check out the suggestions provided below.

Option 1 – Try running System Restore in Advanced Startup Options

Since you probably can’t boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.

• Boot your computer into the Advanced Startup Options screen.
• From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
• Now select Troubleshoot > Advanced Options > Command Prompt.
• After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.

Option 2 – Try to rebuild the BCD files

You can also try rebuilding the BCD files to resolve error 0xc000014C for corrupted Boot Configuration Data

• You can start by booting into the installation environment for Windows 10 from an installation media.
• After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
• From there, select Command Prompt and once you open it, enter each one of the commands given below by sequence.
  • bootrec /FixMbr
  • bootrec /FixBoot
  • bootrec /ScanOS
  • bootrec /RebuildBcd
• Once you’re done executing the commands given above, type “exit” to close the Command Prompt window and then restart your computer and see if it fixed error code 0xc000014c.

Option 3 – Try restoring the default and uncorrupt Registry Values

This option is a bit tricky as you have to be sure about what you are doing here. However, if you are not sure, you might want to seek out a technician to fix the problem for you. But if you can handle it, then carefully follow the steps below.

• You have to first physically remove the hard drive of the computer that’s not booting up. You can refer to it as Hard drive 1 and Computer 1, respectively.
• After that, you need to have another computer which you can refer to as Computer 2, and refer to its hard drive as Hard drive 2. Make sure that this second computer is working properly.
• Next, you have to attach Hard drive 1 to Computer 2 with the Hard drive 2 attached as well.
• After that, boot Computer 2 from Hard drive 2 where Hard drive 1 will act as the second storage unit.
• Then navigate to the following location in the System Partition of the Hard drive 2.

C:/Windows/System32/config/RegBack

• From there, you have to replace all the files. Once you’re done, shut down your computer and then take out the Hard drive 1 from Computer 2 and put it back to Computer 1 as the only hard drive.
• Now boot your computer normally and check if the problem is fixed.

Mswrd632.wpc - What is it?

Mswrd632.wpc is a Microsoft Office Word error message.  This error message is often displayed in the following format:

‘Word cannot start the converter mswrd632.wpc’

The error message mswrd632.wpc may pop up when computer users try to open certain MS Word documents using the .doc extension.

Solution

Error Causes

Error Mswrd632.wpc may be triggered due to several reasons. Some of the common reasons for the mswrd632.wpc error code include:

• Issues with Microsoft Word application
• MSwrd632.wpc file corrupted
• Changes in the registry configuration settings
• Issues with security updates

Sometimes when you attempt to access the Word file of the older version of the MS Word application after new security updates, you may experience this error code. This happens because the new security features that you have installed in the updated version blocks old files from being accessed.

Further Information and Manual Repair

If you can’t access important MS Word files on your PC, due to the error Mswrd632.wpc, then don’t you worry! The good news is that it is easy to fix and repair. By following a few simple methods, you can easily resolve this issue and access your MS Word files. Try the methods listed below to repair error Mswrd632.wpc on your system:

Method 1: Copy the MSwrd632.wpc file From Another Computer

The error may also occur if the MSwrd632.wpc file is corrupted. In such as situation, copy the MSwrd632.wpc file on your PC from another computer. You can usually find this file in the following path C:\Program Files\Common Files\Microsoft SharedTextConv. However, please note this method is not secure and may make your PC vulnerable to a possible security hack. Do it when your PC is not connected to the internet.

Method 2: Unregister the Text Converter

This issue can also be resolved by unregistering the converter. Here is a step-by-step guide to unregister the converter.

• First, go to the start menu and select RUN.
• Type REGEDIT and press the OK button.
• Next, what you have to do is find and click on registry subkeys. Here are the keys that you have to click on

HKEY_LOCAL_MACHINESOFTWAREMicrosoftSharedToolsText ConvertersImportMSWord6.wpc (Windows 32 bit OS) HKEY_LOCAL_MACHINESOFTWAREWow6432NodeMicrosoftSharedToolsText ConvertersImportMSWord6.wpc (Windows 64 bit OS)

• Choose the key according to your Windows bit operating system. After that, click on the Edit menu, select the Delete option and click ‘Yes’ to activate changes.

This change will effectively unregister the text converter and disable it for third-party applications and for Microsoft Office enabling you to access your desired MS Word files easily.

Method 3 - Download Restoro to Resolve Registry issues

If the error is related to the registry, then the best and most efficient way to fix it is to download Restoro. This is a powerful registry cleaner and a PC Fixer deployed with a user-friendly interface and compatible with all Windows versions. It scans and removes all registry errors and repairs the registry in seconds. Click here and download Restoro to resolve the MSwrd632.wpc error now!

When Windows 10 was introduced as an upgrade to Windows 7 and 8, a lot were thrilled because of its new features. One of the most interesting features that this has is the Microsoft Store. Just like in our tablets and smartphones, we can now download our favorite apps from a trusted source. Without the Microsoft store app, you can’t download any applications that you can use on your computer. But what happens if you can’t open your Microsoft Store or you accidentally uninstalled it? The most common error that users encounter when accessing Microsoft Store is the error code 0x80072efd. This error code appears when there is a problem with the internet connection. To resolve this, troubleshoot your modem by doing a simple power cycle. Turn off your modem and wait for a couple of minutes and turn it back on. It should refresh your internet. This works if there is really no problem on the Service provider’s side. Disable your Proxy server, if you are using one to access the internet. To do this, press Windows + R keys on your keyboard. Type “inetcpl.cpl” in the box and go to Connection. Next, click on LAN settings then tick on the box next to Automatically detect settings. Uncheck the box below Proxy Server Among the useful apps that came with the Windows 10 upgrade is PowerShell. It allows you to install and uninstall individual and all apps by using a series of commands. So you don’t have to worry if you can’t find your Microsoft Store or if you accidentally delete it. To access PowerShell, type in the word PowerShell into the search box found beside your Window Icon. Look for PowerShell from the results and right-click on it and hit Run as Administrator.

When you are in the PowerShell window, enter the command below:

Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"

Another option is to download a Windows Update Troubleshooter. After you download it, open the troubleshooter tool and follow the steps. If you saved the file instead of directly opening it, go to the folder where the troubleshooter was saved and double click on the wu.diagcab file to rub the troubleshooter. One of the most interesting error codes that you might encounter when accessing the Microsoft store is error code 1. This particular error code is resolved by changing your PC’s region to the United States. To do this, go to Settings and look for Time & Language. Then go to region and language. Under the Country or region, choose the United States from the dropdown menu then restart your computer. The troubleshooting procedures above are the most common solution to resolve the problem on Microsoft Store issues but there are times that these procedures won’t work. If you are not confident to resolve this through the procedures mentioned in this article, there are so many tools online that you can download to help you out. It also helps to contact Microsoft or consult a technician to ensure that you are doing the correct procedure.

If you are trying to run or starting a program on your Windows 10 computer and you suddenly get an error message saying, “Error 1061 The service cannot accept control messages at this time”, read on as this post will show you what you can do to fix the problem. This kind of error pops up since the Application Information Service does not respond to the requests to raise applications to Administrator in Windows 10 like the Task Manager, Service updates, and so on. Thus, you won’t be able to run or open apps and will only get stuck with this error. The “Error 1061 The service cannot accept control messages at this time” message is a type of network error that typically occurs when there is a temporary mismatch between the requested control and the state of the service to be controlled. It’s most likely that the service is in a state of start-pending, stop-pending, stopped or it may already be used by another user which explains why this error message suddenly appears. You can encounter this error message on any Windows operation. Here are some of the most common occurrences:

• Debugging a Windows service
• Starting Task Manager
• Starting Registry Editor
• Starting Firewall
• Starting services.msc
• Starting dsm.exe
• Updating services
• Asking for file permissions, etc.

According to Microsoft MSDN, the error occurs because:

“There is a temporary mismatch between the requested control and the state of the service to be controlled. The service may be in a state of start-pending, stop-pending, or stopped. Wait a few minutes, then retry your operation.” If after a few minutes, the error still appears, then you may have to follow the options prepared below.

Option 1 – Try to restart the Credential Manager Service

• Go to the Start menu.
• Then type in “services” in the search box.
• From the search results, right-click on “Services” and select the “Run as Administrator” option.
• Next, look for the Credential Manager Service in the Services window.
• Once you found it, double-click on it to open its Properties. From there, you need to click on the Stop button.
• After that, set the Credential Manager Service to “Automatic” and click on the Start button to restart it.

Option 2 – Try to start the Application Information Service

You can also try starting the Application Information Service to fix the “Error 1061 The service cannot accept control messages at this time”. Just open the Windows Services Manager and make sure that Application Information Service is Started. And if you find that it’s already started, you need to restart it.

Option 3 – Try killing the IIS Worker Process via Task Manager

• Tap the Ctrl + Alt + Del keys and select the Task Manager.
• Next, click on More details to expand the Task Manager and then look for the IIS Worker Process entry which should be displayed in the list under the Processes tab. From there, you can see it in the Background processes. Once you find it, kill its process.
• You can also try to look for the “w3wp.exe” entries and end its process. if you find many entries, right-click on some of them and select the End task option from the context menu.
• Now restart your PC. That should fix the problem.

Error 1321 - What is it?

Error 1321 is a Windows PC error. This occurs when you try to install a Microsoft Office suite or program on your PC. The set-up program stops responding and the error message is displayed on the computer screen in the following format:

‘Error 1321. Setup cannot modify the file file_name. Verify that the file exists in your system and that you have sufficient permissions to update it.’

When this error occurs you cannot roll back the installation of the Office Suite or use the Add/Remove program option to remove the installed program.

Solution

Error Causes

Common causes of the occurrence of error 1321 are:

• Encrypt contents to secure data settings are enabled on the folder in which you are trying to install the Office suite/ program.
• PC infected by viruses
• Bad Registry Entries

Further Information and Manual Repair

The good news is that this error code is not fatal and besides it is also easy to resolve. Here are some easy do it yourself methods for you to repair this error on your system in a few minutes:

Method 1: Disable Encrypt Contents to Secure Data

To resolve this error code, make sure the encrypted contents to secure data settings are not enabled. To do so, simply right-click the folder in which you want to install the MS Office Suite or program. Now click properties and then the General tab. Now go to the Advanced option. In the Advanced Attributes dialog box, make sure that the Encrypt contents to secure data check box under Compress or Encrypt Attributes is disabled. If it is not then un-check to disable.

Method 2: Remove Viruses

Viral infection can also trigger error 1321. If this is the reason, then simply install and run a powerful antivirus on your system. An antivirus detects all types of malicious viruses such as malware, adware, spyware, and Trojans. Remove them to resolve the issue.

Method 3: Download Restoro.

If the issue is related to bad registry entries, then it is advisable to download Restoro on your PC. This is a user-friendly and powerful PC Fixer deployed with a registry cleaner. The registry cleaner scans your entire PC and wipes away all the bad entries cluttering and damaging the registry in seconds. Click here to download Restoro and resolve error code 1321 today.

Creating a new Windows 10 account comes with options related to privacy. For instance, you will see the options to disable or enable Speech recognition, Find my device, Location service, Inking & typing, and many more. And if you often have to create a test account in Windows 10 v1809 and you don’t want to give this option, you can just disable the Privacy Settings Experience at sign-in on your Windows 10 PC using a couple of instructions given in this guide. To disable the Privacy Settings Experience, you can use the Registry Editor and the Group Policy Editor. But before you get started, you need to log in as an administrator. Moreover, it would also be better if you create a backup copy of the Registry files as well as create a System Restore Point before you make any changes. After you have those things covered, refer to the steps given below to disable the Privacy Settings Experience at sign-in on your Windows 10 PC. Since there are two ways to get things done, choose one option that you prefer.

Option 1 – via Registry Editor

• Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
• Next, navigate to this path: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsOOBE
• From there, look for the OOBE value and if you can’t find it there, you can just create it. To do so, right-click on the Windows key and select New > Key, and then name it “OOBE”.
• After that, right-click on the OOBE value and select New > DWORD (32-bit) value, and name it “DisablePrivacyExperience”.
• Then double click on DisablePrivacyExperience and set its value to “1”.
• Now exit the Registry Editor and restart your PC for the changes to take effect.

Option 2 – via the Group Policy Editor

• Tap the Win + R keys to open the Run dialog box.
• Then type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
• After that, navigate to this path: Computer Configuration > Administrative Templates > Windows Components > OOBE
• Next, look for a setting named “Don’t launch privacy settings experience on user login” located on your right-hand side and then double click on it and select Enabled.
• Now click on the Apply and OK buttons to save the changes made.
• Restart your PC.

When trying to run Computer Management, or when running mmc.exe or compmgmt.msc from a command prompt you get the error that the application has been blocked for your protection then keep reading in order to solve the issue. This is a permission issue where if a regular user tries to run such system tools will result in saying that it has been blocked. Along with this, you may have a Group Policy issue. This can be fixed, but you will need admin permission to achieve it. It’s because when they are run from the command prompt with elevated privileges, it works.

1. Change Group Policy Settings

   If your account is an admin account, and you are still facing the issue, then change the group policy settings: Open Group Policy Settings by typing gpedit.msc in the run prompt followed by pressing ENTER Navigate to User Configuration > Administrative Templates > Windows Components > Microsoft Management Console > Restricted/Permitted snap-ins Locate Computer Management policy, and double click to open it Enable it, exit Group Policy. When Enabled: The snap-in is permitted and can be added into the Microsoft Management Console or run from the command line as a standalone console. When Disabled: The snap-in is prohibited and cannot be added into the Microsoft Management Console or run from the command line as a standalone console. An error message is displayed stating that the policy is prohibiting the use of this snap-in.

2. Temporarily disable UAC

   UAC is the user access control panel, and if you need to run the command right away, you can choose to disable it for some time. Click on the Start button, and then type UAC to find the User Account Control Settings. Click to open, and then slide down the notification setting at the bottom. It will temporarily allow launching the application as there is no check. However, make sure to switch to default once you are done.

Update and Shutdown/Restart is not working. As you have probably noticed, every time a new update is released and is downloaded on your Windows 10 computer, the operating system replaces the Restart and Shut down button with “Update and Restart” as well as “Update and Shut down”. This is most likely done so that you won’t miss the update. However, some users noticed that there are times when these buttons still continue to display the same message even if they’ve already performed the required operations such as shutting down or restarting their PCs. Cases like this happen when an update wasn’t installed properly or has failed which is why your computer keeps on prompting you to Update and Shutdown every time. To fix this dilemma, follow the options laid out below.

Option 1 – Try restarting the File Explorer

Restarting the File Explorer can definitely help you fix lots of issues especially when there is some issue with the user interface including this one.

• On the right side of the Taskbar, right-click on any open spot.
• Then click on Task Manager.
• Next, scroll down until you see Windows Explorer.
• After that, right-click on it and select Restart.
• If you are able to kill its process, you have to tap the Win + R keys to open the Run dialog box and type “explorer.exe” in the field, and hit Enter to launch the Windows Explorer.

Option 2 – Try running the Windows Update Troubleshooter

As you know, Windows 10 has various auto-repair built-in tools to help users fix small issues which used to get fixed manually. And in this case, you will need the Windows Update Troubleshooter to fix the issue.

• Go to Settings and click on Update and Security.
• From there, click Troubleshoot and click on Windows Update and then click the “Run the troubleshooter” option.
• After that, it will try to detect and automatically fix common issues in the Windows Updates which can be resolved by Windows itself. Note that the process may take several minutes before it completes so you need to wait until it’s done. Once it’s done, in case you have some pending update that wasn’t realized by the system early on, it will apply the fix right away and restart the Windows Update service.

Option 3 – Try setting the Power button to Shut down

In case the first two options didn’t work out, you can try changing what the power button does. To do that, refer to these steps:

• Go to Control Panel > Power Options.
• From there, select the “Choose what the power buttons do” option from the left side.
• Then set the Power button setting the “When I press the power button” option to “Shut down”. After that, it will shut your computer down without installing the updates but obviously, this is only a temporary fix.

Option 4 – Turn off your PC instantly without updating it

• Tap the Win + R keys to open the Run dialog box.
• Type in “shutdown -s -f -t 0” in the field and hit Enter if you really want to turn off your computer without any delay.
• You could also tap the Ctrl + Alt + Del keys and select Shut down from the bottom right menu.

Just like the third option, this is also only a temporary fix.

Option 5 – Try running the Windows Module Installer

The Windows Module Installer is a built-in service in Windows 10 that allows you to fix the stuck Windows Updates in your computer. To use it, follow these steps:

• In the Cortana search box, type in “cmd” and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option from the context menu.
• Once you’ve opened Command Prompt as admin, type the SC config trustedinstaller start=auto command and tap Enter.
• After the command is executed, you will see the “[SC] ChangeServiceConfig SUCCESS” message displayed on the Command Prompt console.
• Now exit Command Prompt and then check if the buttons are now back to normal.

Option 6 – Put your PC in a Clean Boot State

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

After putting your PC in a Clean Boot State, try creating a system restore point and see if the problem still occurs. Clean Boot troubleshooting is designed to help you isolate the problem. For you to execute a clean boot troubleshooting, you must do a couple of actions (the steps are given above) and then restart your PC after every action. You might have to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it. Note that you must switch your PC back into the Normal Startup mode after you’re done troubleshooting the problem. Here’s how you can do it:

• From the “Start” menu, go to System Configuration.
• After that, switch to the General tab and click the option for “Normal Startup”.
• Next, go to the Services tab and clear the checkbox for “Hide all Microsoft services”.
• Then find and click “Enable all” and if prompted, you have to confirm.
• Afterward, go to the Task Manager and enable all the Startup programs and confirm the action.
• Restart your PC when prompted.