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Internet disconnected when VPN is connected

If your VPN software blocks and disconnects the Internet or Wi-Fi connection as soon as it is connected, read on as this post will give you fixes to resolve the problem. This kind of issue is odd but not unheard of. Many users use VPN for privacy and security but if it causes internet connection problems, you have to pin down the root cause of the problem and fix it in order to continue browsing the internet with privacy and security.

Here are some suggestions you need to check out to resolve the issue between your VPN software and network.

Option 1 – Try installing the latest version of the TAP adapter

Since all VPN software uses a TAP adapter which is mostly from OpenVPN, you might want to download and install the TAP adapter driver to resolve the problem.

Option 2 – Run the Network Adapter Troubleshooter

  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Option 3 – Configure the client computer to use the default gateway

This kind of connection problem can occur when you configure the VPN connection as the default gateway on the remote network. In such a case, the VPN settings override the default gateway settings (TCP/IP settings). Thus, you have to configure the client computers in order to use the default gateway setting on your local network for internet traffic as well as a static route on the remote network for VPN-based traffic.

Option 4 – Try to use the Google Public DNS

You might want to change your DNS to Google Public DNS as it could help you resolve the internet connection problem caused by your VPN. To do so, follow the steps below.

  • The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
  • Next, click on the “Change Adapter Settings” option.
  • After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
  • Right-click on your network connection and click on Properties.
  • Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
  • After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
  • Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 5 – Try checking the settings of your VPN software

If your VPN software has a built-in “kill switch” it prevents any internet usage every time there is a problem in connecting with the VPN server which explains why your internet connection is disconnected when your VPN software is connected.

In addition, you could also try to change your VPN software’s protocol since all VPNs support multiple protocols. It could be that the protocol your VPN uses is blocked so try changing to another protocol and see if it fixes the problem.

Option 6 – Update the Network Adapter drivers

You might also want to update the Network Adapter drivers by following these steps:

  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Then right-click on each one of the Network drivers and update them all.
  • Restart your PC and see if it helped in fixing the BSOD error.

Note: If updating the network drivers didn’t help in fixing the “Windows could not find a driver for your network adapter” error, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.

To reinstall the network adapter driver, refer to these steps:

  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.

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Option 1 – Try to update or rollback the Graphics driver

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Note: If updating the Graphics driver didn’t fix the problem, you can also try to roll back to its previous version and see if that helps or you could also try to roll back, update or reinstall the Network Adapter drivers.

Option 2 – Try to run the Network Adapter troubleshooter

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  • Restart your computer.

Option 3 – Try to run the Video Playback troubleshooter

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Option 4 – Try performing a System Restore

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  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 5 – Reset your computer

  • Tap the Win key or click on the Start button located in the Taskbar.
  • Then click on the Power button at the bottom right portion of the screen.
  • Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.
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Option 2 – Open your browser in Incognito Mode

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Option 3 – Try to disable and get rid of the problematic extension

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Option 4 – Try to reset your browser

You might also want to reset your browser as it could also help in resolving the issue. To reset your browser, here’s what you have to do:

Google Chrome

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Mozilla Firefox

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If you got the FAULTY_HARDWARE_CORRUPTED_PAGE Blue Screen error on your Windows 10 computer then it is most likely caused by various factors. It could be caused by an incomplete installation or uninstallation of some applications or program, or it could also be caused by some exploit that intervenes with the normal functioning of the computer, as well as bad sectors on the hard disk, damaged system files, malfunctioned system drivers, modified Windows Registry files, or a Blue Screen occurrence during a Windows Update and many more. Getting this bug check means that a single-bit error was found on this page. It also indicates that this is a hardware memory error and to resolve it, you need to follow the suggestions laid out below but before that, it is recommended for you to create a System Restore Point first so that if anything goes wrong, you can always go back to the previous state.

Option 1 – Run a Memory Check to test RAM

Since the problem might have something to do with hardware memory, you need to test RAM by running a Memory Check using the Windows Memory Diagnostic. Refer to these steps to do so.
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  • After that, the Windows Memory Diagnostic will give out two options such as:
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Option 2 – Run the System File Checker

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  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 3 – Check for conflicting or incompatible programs by putting your PC in a Clean Boot state

As mentioned, the FAULTY_HARDWARE_CORRUPTED_PAGE Blue Screen error might be caused by some problematic programs that clash with your existing operating system. Several users reported that numerous programs that are supposedly designed to enhance computer performance are causing conflict in the system instead. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
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  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 4 – Update or rollback drivers

If the first few options didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.
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If you have a firewall installed on your system, you may come across the error code 0x6d9.  This error occurs when opening Windows Firewall with advanced security. The error code 0x9d9 is displayed as:

“There was an error opening the Windows Firewall with Advanced Security snap-in. The Windows Firewall with Advanced Security snap-in failed to load. Restart the Windows Firewall service on the computer you are managing. Error code: 0x6D9”

This occurs when the Windows Firewall service is missing. The service doesn’t start due to permission errors on various registry keys. It is a critical blue screen of death error code that turns the computer screen blue and causes the Windows to shut down. If this error code is not fixed it may start appearing more and more frequently resulting in total system corruption.

Solution

Restoro box imageError Causes

Virtually, the underlying cause for Windows Firewall error code 0x6d9 is a damaged registry. The registry is the database of the system that saves all the activities including web browsing and programs installed and uninstalled and junk files on the PC. The registry saves all the information in the RAM, your hard disk. As the disk gets filled with files, it then requires more power to run which impacts the performance of the PC and slows it down. Simultaneously, since the hard disk is overloaded with data, it exposes the registry to file damages, fragmentation, and corruption which then eventually causes hindrance in running calling programs and running them on your system because files are either corrupt or missing. Other than cluttered disk issues, registry errors also occur due to viral and malware attacks. If the Firewall is inaccessible, your system is prone to malware.

Further Information and Manual Repair

To fix the error code 0x6d9 on your system, you don’t have to be a computer programmer or hire a professional. You can fix it all by yourself with Restoro. Restoro is an advanced, intuitive, user-friendly, and multi-functional repair tool with a comprehensive suite of powerful PC fixing utilities, all in one. From registry errors like the blue screen of death error codes including 0x6d9 to viral infection and system slowdowns, Restoro is your one-stop solution for all PC errors. With this software, you don’t need any technical expertise. You don’t have to get into the nitty-gritty of finding the deep-rooted cause for the error code 0x6d9 and then searching and installing a PC tool designed to solve that specific cause for the error. Restoro has an intuitive and sophisticated interface combined with an automated algorithm that enables it to detect, scan and identify all the underlying and deep-rooted causes for errors on your PC in seconds and resolves them all. All you have to do is hit the scan button and the Restoro takes care of the rest.

Restoro features

Restoro is also easy to use and has simple navigation making it easy for all levels of users including beginners and intermediates to use. This PC Fixer is both a high-functional registry cleaner and a powerful anti-virus. This means whether the error code 0x6d9 occurs due to disk overload or viral infection this helper can be used to fix the error in both scenarios. Its in-built registry cleaner cleans and clears up the hard disk in a few seconds. It removes all the unnecessary and obsolete files cluttering the system and repairs the damaged registry. For data safety during repair, it has a built-in back feature. This feature allows you to save and create backup copies of all your files. Its smart privacy error detector feature checks for viruses, spyware, adware, and malware invasion on your system. Such malicious software if not removed from your PC can expose you to data security risks.  Such software allows easy access to hackers. And since error code 0x6d9 hampers you in using Firewall, your system will have higher chances of getting infected by viruses and data security dangers. Nonetheless, by running Restoro on your system, you can easily remove this malicious software and resolve the error code 0x6d9. Unlike other repair tools, Restoro is compatible with all Windows versions.

How to get Restoro

So, what are you waiting for? It will take just 3 steps. To get started all you need to do is:
  1. Click here to install Restoro
  2. Run it to Scan for errors
  3. Hit the repair button to resolve
To prevent the error code 0x6d9 from reoccurring on your PC for a while proper PC maintenance is advisable to run Restoro on a weekly basis on your system so that the registry is not cluttered and your system is not exposed to viruses. Timely detection of errors and repair is the best way to keep your system performing smoothly and at its optimum speed.
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