Internet disconnected when VPN is connected

If your VPN software blocks and disconnects the Internet or Wi-Fi connection as soon as it is connected, read on as this post will give you fixes to resolve the problem. This kind of issue is odd but not unheard of. Many users use VPN for privacy and security but if it causes internet connection problems, you have to pin down the root cause of the problem and fix it in order to continue browsing the internet with privacy and security.

Here are some suggestions you need to check out to resolve the issue between your VPN software and network.

Option 1 – Try installing the latest version of the TAP adapter

Since all VPN software uses a TAP adapter which is mostly from OpenVPN, you might want to download and install the TAP adapter driver to resolve the problem.

Option 2 – Run the Network Adapter Troubleshooter

  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Option 3 – Configure the client computer to use the default gateway

This kind of connection problem can occur when you configure the VPN connection as the default gateway on the remote network. In such a case, the VPN settings override the default gateway settings (TCP/IP settings). Thus, you have to configure the client computers in order to use the default gateway setting on your local network for internet traffic as well as a static route on the remote network for VPN-based traffic.

Option 4 – Try to use the Google Public DNS

You might want to change your DNS to Google Public DNS as it could help you resolve the internet connection problem caused by your VPN. To do so, follow the steps below.

  • The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
  • Next, click on the “Change Adapter Settings” option.
  • After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
  • Right-click on your network connection and click on Properties.
  • Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
  • After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
  • Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 5 – Try checking the settings of your VPN software

If your VPN software has a built-in “kill switch” it prevents any internet usage every time there is a problem in connecting with the VPN server which explains why your internet connection is disconnected when your VPN software is connected.

In addition, you could also try to change your VPN software’s protocol since all VPNs support multiple protocols. It could be that the protocol your VPN uses is blocked so try changing to another protocol and see if it fixes the problem.

Option 6 – Update the Network Adapter drivers

You might also want to update the Network Adapter drivers by following these steps:

  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Then right-click on each one of the Network drivers and update them all.
  • Restart your PC and see if it helped in fixing the BSOD error.

Note: If updating the network drivers didn’t help in fixing the “Windows could not find a driver for your network adapter” error, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.

To reinstall the network adapter driver, refer to these steps:

  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.

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New MS Surface coming in October

In the Windows ecosystem, MS Surface laptops are among the best laptops on the market, they are regarded as equivalent to Apple MAC laptops but for Windows. Microsoft Fall 2022 Event will be held on October 12th at 10 AM. The event itself will be held right before it kicks off its annual, developer-focused Ignite event in Seattle from that same day through October 14.

ms surface pro

This event is the first in-person event that Microsoft has held since the beginning of the pandemic. We expect the launch of the Surface Pro 9 and the Surface Laptop 5, and maybe Surface Studio 3 as well. There are also some rumors about products themselves like choices between an ARM or x86 CPU but nothing is confirmed so far, we can just wait and see.

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The Ins and Outs of Windows 11’s Gaming Performance

Wondering if upgrading to Windows 11 will boost your gaming experience? We can’t give you a straightforward answer, sadly. But we can take you through the tweaks you can expect if you have all the right requirements and help you make a final decision.

Is Windows 11 good for gaming?

Essentially, the answer to this question is yes. Microsoft has definitely added a bunch of enhancements and features to its latest OS to give gamers the best possible experience. However, you have to keep in mind that this may not work out smoothly for every single user.

Whether you’ll be able to fully take advantage of the Windows 11 gaming features really depends on your setup. As expected, Windows 11 has more demanding system requirements than its predecessor.

So, unless your hardware can run the new OS comfortably, you might not be able to make the most of all these gaming perks. In that case, we recommend you first upgrade your hardware and then make the switch. Be prepared to be a little surprised by a few other interesting changes in comparison to Windows 10, though!

For some of the new gaming features to work, it’ll also be necessary for you to have an NVMe SSD and an HDR-compatible monitor. So let’s take a look at 4 big improvements you can expect if your setup is compatible.

Gaming enhancements on Windows 11

1. Enjoy faster loading speed with DirectStorage

For this powerful feature to work, you need a compatible graphics card and, as stated before, an NVMe SSD. It’s also important for your GPU to support the DirectX 12 graphics API at least. And since we’re on that subject, you’ll be happy to know that Windows 11 has also introduced a new version of the API called DirectX 12 Ultimate. 

Now, what does DirectStorage do? It’s a new feature designed to make full use of the speedy storage of NVMe SSDs. It also transfers game data directly onto the graphics card, lightening the load on your CPU. Normally the CPU would have to decompress the data first, but DirectStorage helps bypass this. That’s how loading times are reduced and games run more smoothly.

2. Fully immerse yourself through Game Mode

Windows 11’s Game Mode is certainly a welcomed addition. When you turn on Game Mode, usage of background apps that aren’t essential to your game is reduced. This results in the game you’re running becoming a priority process. This way, it uses your hardware and system resources to the max. Ultimately, the Game Mode means less lag and higher frame rates so you can play undisturbed and fully enjoy your gaming session.

3. Vibrant visual experience thanks to AutoHDR

For this one you’ll absolutely need an HDR-compatible monitor. Basically, HDR (High Dynamic Range) means a wider range of contrasts and colors that can be displayed on a monitor.

Windows 10 has an HDR feature, but you have to turn it on and off manually (“Use HDR”). Plus, users have reported that, if left on, it results in an unappealing appearance of content other than movies and games. 

Windows 11 fixes that problem with its AutoHDR feature. Toggling it results in the system automatically adjusting the color contrast, balance and brightness based on what you’re currently looking at. For gamers, this means vivid imagery in every single game, resulting in a supreme visual experience. You can check out Microsoft’s own video showcasing the power of AutoHDR.

Aside from AutoHDR, another way Windows 11 improves the visual aspect is through its support for refresh rates of up to 360Hz.

4. Xbox Game Pass & Game Bar

It’s no secret that Microsoft wants to integrate Windows and Xbox. We’ve seen some attempts with Windows 10, but they’re pretty wonky compared to the new OS.

Windows 11’s built-in Xbox Game Bar enables quite a few options all gamers desire. You can take screenshots and videos of your game and send them, for starters. Furthermore, you can use it to see audio settings and monitor your PC’s performance without having to leave the game or open the Task Manager.

Microsoft Windows 11's Game Bar
Source

Widgets are also a really cool part of the Game Bar. You can choose from a wide variety of widgets, such as Xbox Achievements, Spotify, Gallery, Xbox Social and more. 

Moreover, the Xbox Game Pass has been streamlined on Windows 11. Game Pass is a subscription service that unlocks hundreds of awesome games and supports cloud streaming. Do keep in mind that the games are only unlocked for a certain period of time, as the selection rotates once in a while.

What can you do for a better gaming experience?

Windows 11 does offer tweaks that require zero input from you. However, there are a few things you can do manually to get even more out of your new OS while gaming.

  • Turn off enhanced pointer precision. Most games enhance precision by default, so having this feature on might interfere with that.
  • Make sure to select your high performance graphics card for each game. Go to Settings > Gaming > Game Mode and tap ‘Graphics’ from the ‘Related settings’ menu. Find the game you want to adjust, click on ‘Options’ and choose your high performance graphics card to be the default setting. While there, you can also turn on ‘Hardware-accelerated GPU scheduling’ at the top.
  • Disable unnecessary apps and programs. As long as they aren’t essential to running your game, they might take up valuable system resources, so disable them to make space for your gaming requirements.
  • Check for pending updates and install them. It’s well-known that out-of-date software causes bugs, latency and crashes. The same goes for your GPU drivers.
  • Use the High-performance power plan (Control Panel > Power Options > Additional plans) to maximize the use of resources for the best possible performance.

Summary

Windows 11 has done quite a bit for avid gamers. We hope your setup is compatible with all these new features and you can experience these enhancements ASAP!

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Fix DRIVER_POWER_STATE_FAILURE error
There are times when you suddenly encounter a Blue Screen error like DRIVER_POWER_STATE_FAILURE error when resuming from Sleep or right after you shut down or restart as well as switch from Hibernate mode. This kind of Blue Screen error is due to some issue with the driver state. Moreover, the bug check “0x0000009F” in the error also indicates that a driver is in an inconsistent or invalid power state. The DRIVER POWER STATE FAILURE Blue Screen error usually occurs during events that involve power state transitions like shutting down, moving in or out of standby mode, or hibernate mode. To resolve this error, you can check out the suggestions given below.

Option 1 – Update the Device drivers

The device driver installed in your computer might be incompatible with your operating system which is the reason why the DRIVER POWER STATE FAILURE Blue Screen error occurs. To fix that, you have to update your device drivers.
  • Reboot your computer into Safe Mode with networking support.
  • Tap the Win + R keys on your keyboard to open the Run dialog box.
  • After that, type “msc” in the field and hit Enter or click OK to open the Device Manager.
  • After opening the Device Manager, update all the outdated Device drivers on your computer.
  • Next, right-click on all the driver entries that are appropriately labeled, and then click the Update driver option.
  • Now restart your PC and check if the BSOD error is fixed or not.

Option 2 – Uninstall any faulty device drivers

  • Tap the Win + R keys on your keyboard to open the Run dialog box.
  • After that, type “msc” in the field and hit Enter or click OK to open the Device Manager.
  • From there, look for any device driver which has a yellow exclamation mark which indicates that something is wrong with them.
  • And then right-click on each one of them and click on Uninstall.
  • Once you’re done uninstalling the faulty drivers, restart your computer and allow your computer to reinstall the drivers you just uninstalled.

Option 3 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like rtwlane.sys Blue Screen error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 4 – Try to remove external hardware

If there is any external hardware plugged into your computer especially the new ones, you can try removing it and then check if the Blue Screen error persists. If the problem gets solved, you might want to update the driver of that particular hardware. On the other hand, if you’re still getting the error, then proceed to the next given options below.

Option 5 – Try resetting Windows 10

To fix this BSOD error, you can try resetting Windows 10. Doing so won’t get rid of any file in your system – instead of erasing all your media files and documents, this reset option resets all the system settings and files.

Option 6 – Try running the System File Checker Scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the DRIVER POWER STATE FAILURE Blue Screen error. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
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A Guide to Quick Fixing Error 10013

Error 10013 - What is it?

Error 10013 is a type of Socket Windows PC error. Socket error 10013 occurs when the attempt to access the server is denied. This indicates that the needed socket connection is denied which further implies that a port is blocked or unreachable.

Solution

Restoro box imageError Causes

The socket error 10013 can occur due to multiple reasons:
  • Antivirus or firewall software
  • Incompatible drivers
  • Registry corruption
  • Misconfigured files

Further Information and Manual Repair

To resolve the socket error 10013 on your PC, here are some methods that you can try:

1. Disable Firewall

To resolve this issue on your PC, you may have to temporarily disable Firewall. Sometimes Firewall can stop you from connecting to the server. Try doing this; it is most likely to resolve the error. If the Firewall is the reason for the denied access, turning it off will surely help.

2. Disable your Antivirus Software

If disabling the Firewall doesn’t resolve the issue, try disabling your antivirus software temporarily. If the error still persists, then try other solutions listed below.

3. Upgrade Drivers

Incompatible drivers could be a reason too for denied server access. Your server may no longer be using the drivers that you have on your PC which is why you may not be getting permission to access it. If this is the cause, then the best way to resolve it is to upgrade drivers. To find out about new drivers, visit the software manufacturer’s website for new drivers and then download them to your PC.

4. Registry Issues

Sometimes the underlying cause of the error could be registry issues and misconfigured files. If you don’t wipe out unnecessary and obsolete files from your systems like junk files, cookies, internet history, temporary files, and other files from your PC, it can damage and corrupt the registry and misconfigured files thereby causing socket error 10013 on your system. To resolve registry issues and repair your PC, download Restoro. It is an advanced, easy to use, and highly functional PC fixer embedded with multiple utilities including a powerful registry cleaner. It is deployed with an intuitive algorithm that scans and detects all registry issues in seconds. It removes all the unnecessary and obsolete files stored in your PC overloading your registry. This registry cleaner repairs the damaged and misconfigured files and restores the registry, thereby resolving socket error 10013 on your system right away. It has simple navigations and a user-friendly interface which makes it very easy for all levels of users to work around and use it to its maximum advantage.  Furthermore, it can be installed on all Windows PC. Restoro is compatible with all Windows versions. In addition to this, it also includes several other value-added features such as an antivirus, a system optimizer, and an Active X controls and class scanner. These utilities can be used to resolve numerous other PC-related errors. Click here to download Restoro today and resolve socket error 10013 on your PC right away.
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Device attached to system is not functioning
If you are trying to connect your mobile or external device to your Windows 10 computer but suddenly encountered an error saying, “A device attached to the system is not functioning”, read on as this post will guide you on how you can resolve this error using a couple of potential fixes. In this case, it is possible that the connected device is not working for some reason and this error pops up when you connect your device or when you try to move or copy files from your computer to your external device and vice versa. As you can see, the error message is pretty straightforward, and it mostly occurs when you connect plug and play devices such as USB drives, printers, external storage devices, and many more. And when you open the Device Manager to check the device, you will most likely see a yellow exclamation mark on the device which indicates that the device is currently having problems. To fix this problem, there are several options you can check out. You need to check the status of the device or check the compatibility between the external device and the drive types. You also have to make sure that the device is connected properly or check if the device has been formatted properly. For more details, follow the given suggestions below.

Option 1 – Try to check the status of the device

The first thing you can do to get rid of the error is to check the status of the external device, especially if it’s a plug-and-play device. So when your computer boots, check if it is able to detect the device or not.

Option 2 – Try to check the compatibility between the external devices and drivers

As you know, when you connect an external device to your computer, Windows installs drivers to communicate with the device, the same way as any hardware you connect to the motherboard and if the driver ends up getting corrupted or is incompatible, then you need to update the device driver. To do that, follow the steps below.
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the driver the external device related to and then right-click on each one of the Device drivers and select the Update Driver from the menu.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
Note: If updating the device drivers didn’t work, you can try to reinstall them instead.

Option 3 – Try checking the hardware connections

The first thing you have to do before you further troubleshoot the problem is to check the hardware connections of your computer and see if there are damaged ones, just like with USB ports, it would also affect the overall connectivity of the device with the computer. So if you notice some irregularities in the connecting cable physically, you might have to buy another one and replace it and then see if it fixes the problem or not.

Option 4 – Check if the device is formatted properly

You might also want to check if the external device is properly formatted especially if you’ve recently formatted it. If a device wasn’t formatted properly, then it’s no wonder why you’re getting the “A device attached to the system is not functioning” error. To fix this, you need to use Disk Management. From there, you can find the devices connected but are not visible. If you are using an admin account, then to fix this error, you have the option to format the drive or create new partitions using the interface. Once you do this, it should resolve the problem.

Option 5 – Try to run System File Checker or SFC scan

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow and hit Enter.
  • Once done, restart your computer.

Option 6 – Restart your computer in a Clean Boot State

If a third party program like antivirus is the one that’s causing the problem, you can try to put your computer in a Clean Boot State to isolate the issue by following these steps:
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to connect your device or copy the files to your external device again and check if the error is now gone.
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Quick Fix Guide for Stop Code 0x0000008e

What Is STOP Code 0x0000008e

The STOP Code 0x0000008E is essentially an error code that is displayed on the STOP message. This STOP message is also commonly known as Blue Screen of Death or BSOD for short. When this error occurs, usually messages like, “STOP: 0x0000008E” or “KERNEL_MODE_EXCEPTION_NOT_HANDLED” are displayed to the user.

Solution

Download Available to Completely Repair Error 0x0000008e

Restoro box imageError Causes

These errors are commonly caused by failures of memory hardware. However, viruses, hardware failures or issues with the device drivers may also trigger them. If this error code appears but Windows is successfully able to recover from it, then the message ‘Windows has recovered from an unexpected shutdown’ is displayed to the users. Regardless of what causes these errors, it is of paramount importance that counteractive measures are taken as soon as the error appears.

Further Information and Manual Repair

While this error can be removed in many ways, the most effective ones are listed below as follows.
  • The screen might be a fluke. Restart your system; the blue screen that appears to you may not be what it seems.
  • Have you just modified or installed new hardware or driver? If yes, it is highly likely that the change you have made has triggered the error. If this is the case, it is strongly recommended that you revert back to the original settings and check whether the blue screen appears again or not. If it does, you can fix it by reconfiguring or removing the hardware you have recently installed. You can perform System Restore or you can go back to the previous versions if you have installed a new driver.
  • To keep this error from occurring in the future, it is strongly advised that you test your RAM. Damaged memory or one that’s unable to perform in the usual manner is often the reason this error occurs.
  • Ensure appropriate installation of your system memory. If you have installed memory in a way other than advised by your memory manufacturer that it may lead to STOP 0x0000008E error or other problems.
  • Misconfigured or over-clocked memory settings can cause STOP 0x0000008E errors as well. To remedy this situation, it is best advised to return the BIOS settings to their default level.
  • If you haven’t updated your Windows, apply all the updates you come across. Patches and service packs specifically address such issues.
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Windows Sandbox item is greyed out
As you know, the functioning of the Windows Sandbox feature is supported by various components in the background of the Windows operating system. And the only way for you to enable the Windows Sandbox feature in your computer is through the Turn Windows features on or off utility. This feature will work directly on the basis of Virtualization which is also supported by Hyper-V. However, there are some reports claiming that some computers have the Windows 10 Sandbox item greyed out in the Turn Windows features on or off utility. Thus, in this post, you will be guided on what you can do to resolve such a problem in your Windows 10 computer. In this kind of problem, you should know that this has something to do with the Second Level Address Translation which is one of the important pillars of how the Windows 10 Sandbox feature functions. Thus, if the Second Level Address Translation or SLAT feature in Windows Sandbox is not supported by the CPU of your computer, there is no way for you to use Windows Sandbox on your computer. On the other hand, if SLAT is supported, then there is definitely something you can do to resolve the greyed-out Sandbox item in Windows 10.

To get started, follow the steps provided below.

Step 1: First, you have to boot into the BIOS of your PC. Step 2: After that, make sure that the following options are set to their respective configurations:
  • Hyper-V – Enabled
  • VM Monitor Mode – Yes
  • Virtualization – Enabled
  • Second Level Address Translation (VT-d or RVI) – Enabled
  • Data Execution Prevention – Enabled
Step 3: Once you’re done, save the configuration and then restart your Windows 10 computer as usual. Step 4: Once your computer has restarted, you should see the same option in the Turn Windows features on or off utility and it should no longer be greyed out. Then you can now enable the feature and follow the onscreen instructions need to use the feature as best as you can.
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Happy New Year from ErrorTools.com!!!
As we are on the last day of 2021, our team here at errortools.com would like to express their great gratitude to you all for being with us all this time and would also want to wish you error-free 2022!!! Thank you for being part of this community, we wish you all the best in the upcoming 2022 and hope that we will see you again From all members of errotools, HAPPY NEW YEAR!!! new year christmass tree
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Operation did not complete successfully
It is common knowledge that when you open a file that contains viruses, it will automatically infect the operating system. This is why most antivirus programs like Windows Defender won’t allow the opening of a file or execution of any associated program if they detected that the file or program could potentially harm the computer. In situations like this, you may get an error stating, “Operation did not complete successfully because the file contains a virus”. In addition, it is also possible that this error message can pop up even for known programs. To open the program or file that triggered the error, you will be given a couple of options in this post but make sure that the program or file is really safe to open and does not contain any virus. You can open the file or execute the program by disabling the Windows Defender or any antivirus program temporarily. You could also try to add an exclusion in your antivirus program or repair File Explorer or run the Disk Cleanup tool. For more details, refer to each one of the options provided below.

Option 1 – Try to temporarily disable the Windows Defender program

Although you could encounter this error with any antivirus program, it is more common in Windows Defender. Thus, you can try to disable it for a while when you open the file or execute the program. To do so, follow these steps:
  • First, click on the Start button and go to Settings > Update and Security > Windows Security.
  • Here, select the “Open Windows Security” option located in the right pane.
  • After that, click on the “Virus and threat protection” option.
  • Next, click on Manage settings under the Virus and threat protection settings.
  • Then turn off the switch for both Real-time protection and Cloud-delivered protection.
  • Now restart your computer and try to open the file or execute the program again and see if it works.
  • Note: Do not forget to enable the Real-time protection and Cloud-delivered protection back in Windows Defender.

Option 2 – Try adding an exclusion in the Windows Defender program

  • Open the Windows Defender Security Center from the system tray area.
  • Next, click the “Virus & threat protection” option and then open the “Virus and threat protection settings”.
  • After that, scroll down until you find the “Exclusions” and click on the “Add or remove exclusions” option.
  • Then click the plus button and select the type of exclusion you want to add and from the drop-down list, select Folder.
  • Next, navigate to the path where the file or program is located.
  • When a User Account Control or UAC prompt, just click on Yes to proceed.
  • Now try to run the program or file again and see if it worked. If it did, then make sure to turn on your antivirus. However, if it didn’t work, proceed to the next given options below.

Option 3 – Try to run a System File Checker scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the cause why you’re getting the errors 0x8024a11a and 0x8024a112. To run the SFC command, follow the steps given below.
  • Type “cmd” in the Start search and then right-click on the appropriate search result.
  • Next, select “Run as administrator” to open Command Prompt with admin privileges.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Now restart your computer and see if the problem is fixed or not.

Option 4 – Run the Disk Cleanup tool

You can also try using the Disk Cleanup tool. To use it, refer to these steps:
  • Tap the Win + R keys to open the Run dialog box and then type “cleanmgr” in the field and hit Enter to open the Disk Cleanup window.
  • After that, select the drive you want to clean.
  • Now click OK to clean the disk and restart your computer.
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Fix Remote Desktop: Your credentials ...
Experiencing issues while using Remote Desktop connections is not uncommon. One of the issues that users encountered recently while trying to connect to their Remote Desktop network is the error saying, “Your credentials did not work, The login attempt failed”. If you are one of these users, then you’ve come to the right place as this post will walk you through fixing the problem. When facing this kind of problem, the first thing you can try before you do some troubleshooting steps is to verify the credentials. But if you are certain that you’ve entered the correct credentials just like what other users reported, then it’s completely a different matter. Based on the reports, this error is common on newly installed versions of Windows 10 or after reinstalling the operating system which could mean that the problem might be due to the Windows security policies or the username might have been recently modified. The latter case is a possibility especially if you’ve reinstalled Windows 10 and had entered a new username. In such a case, you will really have a difficult time connecting to your Remote Desktop connection since its credentials do not really automatically change. If you’ve verified that your credentials are correct, then now’s the time you troubleshoot the problem with the help of the potential fixes provided below. Just make sure that you follow each one of them in sequence.

Option 1 –Try to run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:
  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
  • Restart your computer.

Option 2 – Try to change the network profile from public to private

According to some reports, this error occurs on systems where the network profile was set to public. Thus, you need to change the network profile to private to resolve the problem. How? Refer to these steps:
  • Go to Start and from there click on Settings > Network & Internet > Status.
  • Next, click on the “Change connection properties” option.
  • After that, set the radio button of Network Profile from Public to Private.
  • Wait for a couple of seconds until the system is done applying the changes you’ve made and then see if you can now connect to the Remote Desktop connection.

Option 3 – Try changing the account username

As mentioned, one of the possible causes for this error is the reinstallation of the operating system. You might have changed the username for the system but it does not really change the username of the Remote Desktop connection as well. Thus, you have to change the username back to what it was before you’ve reinstalled Windows 10.

Option 4 – Try modifying the Windows Security Policy

You can also try to edit the Windows Security Policy as it could help in resolving the error. This Windows Security Policy, when enabled, will not allow non-admin users to log on to the Remote Desktop connection. So if you want to allow non-admin users to use the Remote Desktop connection, then you need to modify this policy. Note that you can only do that if you are the admin of the system yourself.
  • Tap the Win + R keys to open the Run utility.
  • Then type “secpol.msc” in the field and tap Enter or click OK to open the Local Security Policy.
  • After opening the Local Security Policy window, select Local Policies > User Rights Agreement located on the left pane.
  • Next, double click on “Allow log on through Remote Desktop Services” located in the right pane.
  • And in the next window that appears, select Add user or group.
  • After that, type in the username of the intended non-admin user under the “Enter the object names to select” column.
  • Once done, click on the Check Names button to fix the username and then click OK to save the changes made.
  • Restart your computer.

Option 5 – Use the Group Policy Editor

  • Tap the Win + R keys to open the Run dialog box and then type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
  • Next, navigate to this path: Computer Configuration > Administrative Templates > System > Credentials Delegation.
  • Double click on the “Allow delegating default credentials with NTLM-only server authentication” policy setting located on the right pane to edit it.
  • After that, shift its radio button to Enabled and click on Show.
  • Then type “TERMSRV/*” in the Value box and click OK.
  • Now repeat the same for the following policy settings:
    • “Allow delegating default credentials”
    • “Allow delegating saved credentials”
    • “Allow delegating saved credentials with NTLM-only server authentication”
  • Once you’re done, restart your computer and see if the problem is fixed.
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