Edge and Store apps are not connecting

If your Microsoft Edge browser and Windows Store apps are now unable to connect to the internet after you have just installed the newly released Windows 10 v1809 October 2018 update, then this post might help.

As you know, Microsoft has made a change recently and because of this, some users are getting the “Hmm, we can’t reach this page” error when they try to open Microsoft Edge as well as other pre-installed apps like News, Mail, and so on. Aside from that, you also won’t be able to connect the Microsoft Store apps to the internet. What’s strange is that you can connect to the internet using other programs like Google Chrome, Internet Explorer, and many more.

Apart from checking your internet connection, there are other things you can to resolve the problem. If your Windows Store apps are not able to connect to the internet and you’re only getting the Error 80072EFD, then you might have to enable IPv6 as the new Windows 10 v1809 requires IPv6 to be enabled so that you can use the UWP apps. And so you have to enable IPv6 in the network card along with IPv4. To do so, follow the steps below.

Step 1: Tap the Win + R keys to open the Run dialog box.

Step 2: After that, type “ncpa.cpl” and hit Enter or click OK to open Network Connections. From there, you will see your currently connected network profile.

Step 3: Right-click on your network profile and select Properties and then go to the Networking tab and look for the “Internet Protocol Version 6 (TCP/IPv6)” and select its corresponding checkbox.

Step 4: Now click the OK button to save the changes made and restart your computer.

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3 Kings of VR 2022 edition

Virtual Reality or VR for short has come a long way from its infant stage and as 2022 is in half period we are looking at the VR market and reflecting on what has changed in one year. For starters, games have increased in quality and quantity while the hardware price has decreased making the whole VR experience a little closer to a wider audience.

Many companies have tried to get on the VR bandwagon but also many have failed. What remained are staples in VR hardware from large companies that have started with VR early and kept improving their headsets.

So with great pleasure, we are presenting the remaining best 3 virtual headsets so far of 2022 brought to you from Sony, Valve, and Meta.

SONY PLAYSTATION VR

sony playstation vr

If you want VR on consoles then there is really one option, and that is SONY VR. Premium Virtual Reality solution from SONY, sadly you can do this only on Playstation 4 and Playstation 5. Sony managed to pull off great quality hardware and packed with its exclusives on playstore at a very affordable price that is still cheaper than other products.

While waiting for the Sony PlayStation VR2 headset this one is still a great option and quality is still among the top of the game. From the time of its release until today, many AAA titles have been released for it as exclusives that you can not play any other way and some of them are really worth it.

VALVE Index

valve index

Altho there are headsets like HTC Vive Cosmos Elite that have some features that place it as a better solution than Valve Index, Index is still an overall better VR headset as a whole product but its price is something that is keeping it still way out of reach of your standard user. The price, however, is really an illusion since it applies only when buying the system first time, you see Valve has created this headset as a modular design system making it upgradable meaning that you can, for example, buy newer controllers only and they will work perfectly with rest of hardware.

The modular design will save you money when you want to upgrade your VR system but as said entry price is steep. Besides its somewhat higher price than competitors, it is also notable that Index is a positional tracking VR set which means that it relies on a base station in order to locate the user. This means that once set, it is not so easy to change its location of use.

However, its quality and steam use are unmatched, high-quality games and compatibility that no other headset with steam will even pull off probably make Index one of the 3 best headsets out there. Half-life Alyx, arguably and currently one of the best VR games ever made so far was specifically designed for Valve Index and other games are behaving also incredibly nice with this headset, so if you want a great powerhouse for PC VR gaming, you will no go wrong in purchasing Valve Index.

META QUEST 2

meta quest 2

Cheapest of the three and coming in various iterations, Meta has established itself from the beginning as a leading player in VR technology with its oculus line of products. Quest 2 is the next product in their line and it comes with 128GB and 256GB versions.

Meta has removed the need for the Facebook account for its VR systems and now you can use them without the need to send any kind of data to meta. Priced fairly for its entry 128 models this standalone VR set improves in any way possible from its previous iteration and sets the bar for what will come in VR's future.

Offering both wired and wi-fi connection with its standalone battery Quest 2 also is packed with a large library of games and it is user friendly as your typical game console but still allows some under-the-hood tinkering if you wish so.

Also, Meta's Vr solution since it uses inside-out tracking makes it incredibly easy to just pick it up and carry it with you wherever you go.

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Screensaver Timeout Settings
One of the cool and interesting features in Windows is the Screensaver which allows users to display animation or change the wallpaper automatically when the computer is not being used. This feature can also time out and lock your computer when it remains idle for quite some time. However, if you notice that the screensaver of your computer turns on a lot earlier, then you’ve come to the right place as this post will guide you on how you can change the timeout settings of the screensaver of your Windows 10 computer. Usually, the screensaver in Windows 10 is turned off by default, however, if some other user has turned it on or if you have turned it on, you can actually change the timeout settings of the screensaver using several methods. You can do it through the Personalization settings, Registry Editor, as well as the Group Policy Editor. Before you proceed with the instructions provided below, make sure that you create a System Restore point first. Once done, follow each one of the suggestions carefully to successfully change the Screensaver timeout settings in Windows 10.

Option 1 – Modify the timeout settings of Screensaver via Personalization settings

  • Open the Start menu and type “screen saver” in the field.
  • On the search results that appear, click on the “Change Screen Saver” option.
  • From there, you have the option to change the screen saver type, preview, open settings, change the wait time, as well as choose to display lock screen on your resume.
  • Now to change the timeout settings of your screensaver, you have to increase the wait time from 1 to 15 or anything that works for you.
  • Once done, click OK and exit to save the changes made.

Option 2 – Try to change the screensaver time via Registry Editor

The next option you can try to change the timeout settings in the screensaver is using the Registry Editor. To get started, follow these steps:
  • Tap the Win + R keys to launch the Run utility and type “regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this registry path: ComputerHKEY_CURRENT_USERSoftwarePoliciesMicrosoftWindows
  • From there, right-click on Windows located in the right pane and select New > Key.
  • Name the key as “Control Panel” and right-click on it and select New > Key and then name it as “Desktop”.
  • Once done, click on the newly created Desktop key to highlight it.
  • After that, right-click on any empty space in the right pane and select New > String Value and then type “ScreenSaveTimeOut” and hit Enter to save it.
  • Now right-click on ScreenSaveTimeOut and select Modify and then set its value data in seconds.
  • Click on OK and exit the Registry Editor to save the changes made.

Option 3 – Change Screensaver timeout settings via Group Policy Editor

  • Tap the Win + R keys to open the Run dialog box and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
  • Next, navigate to User Configuration > Administrative Templates > Control Panel > Personalization.
  • Then look for a policy setting named “Screen saver timeout” and double click on it and then click on the Enabled option to enable it.
  • Add the screen timeout in seconds and click on the Apply and OK buttons to save the changes.
  • Restart your computer.
Note: If you want to disable the screensaver feature in your computer, you can always do so by disabling a policy setting named “Enable Screen Saver”.
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Fix ERR_UNSAFE_PORT error on Chrome
As you know, one of the most useful web browsers all over the globe is Google Chrome. However, it is not without flaws as you could encounter errors while using it. One of these errors is the ERR_UNSAFE_PORT error. This kind of error is caused by the data being accessed using a port that isn’t recommended. When you encounter this kind of error in Chrome, you will see the following error message on your screen:
“The webpage is not available, The webpage at <Address> might be temporarily down or it may have moved permanently to a new address. Error code: ERR_UNSAFE_PORT”
In this post, you will be guided on how you can fix the ERR_UNSAFE_PORT error in Google Chrome on your Windows 10 computer. You can try to set allowed ports or reset or reinstall Google Chrome. For more details, refer to the given options below.

Option 1 – Try to set allowed ports

  • To get started, open Google Chrome.
  • After that, go to the Shortcut tab and type the following after the whole address in the field named Target: --explicitly-allowed-ports=xxx
  • It should look like this “C:/Documents and Settings/User/Local Settings/Application Data/Google/Chrome/Applicationchrome.exe --explicitly-allowed-ports=6666”.
  • Now click on Apply and click OK to save the changes made.

Option 2 – Reset Chrome

Resetting Chrome can also help you fix the error. This means that you will be restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome

Option 3 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:
  • Hit the Win + R keys to open the Run dialog box.
  • Next, type “%USERPROFILE%AppDataLocalGoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
  • From there, rename the default folder and name it something else, e.g. “Default.old”.
  • After that, install Google Chrome again and check if the issue is now fixed.
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How to Fix Error 118

Error 118 - What is it?

Error 118 is a typical Google Chrome error. It pops up when Google Chrome fails to load websites like Facebook. It is usually displayed in the following format:
‘Error Message: Error 118 (net::ERR_CONNECTION_TIMED_OUT): The operation timed out.’

Solution

Restoro box imageError Causes

Error 118 may be triggered due to several reasons. This includes:
  • Problems with DNS setting
  • IP Address is filtering websites
  • Cookies and invalid registry entries

Further Information and Manual Repair

To ensure smooth internet browsing on Google Chrome, it is advisable to repair the error 118. If error 118 is not resolved you will be unable to load and access your desired websites. To avoid inconvenience and resolve the issue immediately, try the methods suggested below. These are easy and effective do-it-yourself methods that require no technical skills.

Method 1 - Change Proxy Settings

If your IP address is filtering websites, then you might experience error 118 while using Google Chrome. When this is the error cause, then it is advisable to add a proxy for your PC. To change proxy settings and add a new proxy, simply click on Customize and Control Google Chrome menu. Now click the options button. Under the Google Chrome Options window select the Under the Hood tab. After that in the Network, section click the change proxy settings button. Check Show Suggestions for navigation errors and Use DNS pre-fetching to improve page load performance boxes. Now under Internet Properties, click LAN Settings. Under LAN settings you will see the Proxy Server box, check it, and enter your new proxy settings. Click OK to confirm and save settings. This will hopefully resolve the issue.

Method 2 - Change to Google DNS

When the error is related to DNS settings then try this method to resolve it. Simply set DNS to use Google DNS. Here’s how it’s done:
  1. Go to the start menu, click Windows Control Panel, Network and Internet, and change adapter settings. Here you will see Local Area Connection.
  2. Right click to select properties at the bottom.
  3. Check Internet Protocol Version 4 and click properties.
  4. Now check the ‘Obtain an IP address automatically’ box and also select the option that says ‘Use the following DNS server addresses’.
  5. Change Preferred DNS to 8.8.4.4 and Alternate DNS server to 8.8.8.8 now click OK to confirm.

Method 3 - Remove the Bad Entries and Cookies Damaging the Registry

Bad entries and cookies saved in the registry can also trigger error 118. To fix the issue immediately download Restoro. This is PC Fixer with multiple utilities including a registry cleaner. The registry cleaner removes all bad entries and cookies in seconds and repairs the damaged registry. Click here to download Restoro and resolve error 118.
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A Guide to Resolving Error Code 32

Error Code 32 - What is it?

Code 32, a Device Manager error, pops up when a device driver and other required services related to the driver are disabled.

The error code 32 is usually displayed in the following format:

“A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. Code 32”

When a driver experiences a problem, it is reported to the Device Manager. Though error Code 32 does not cause detrimental damage to your system, it can cause the loss of functionality of the hardware device whose driver is disabled.

Solution

driverfix boxError Causes

Error 32 may be generated due to several reasons. However, the most common causes include:
  • The device driver is outdated
  • The device is not configured as the default
  • Some other device is providing default functionality
  • The device driver is disabled in the registry
  • Corruption of registry values in the CD ROM Drive Class registry key

Further Information and Manual Repair

If you come across error code 32 on your PC, then repair it immediately to ensure optimum PC performance. To resolve this error code, try the methods listed below. If you are not a computer programmer, don’t worry!

The listed solutions are easy to perform, require no technical background or expertise and more importantly, these solutions are very effective.

Simply follow the instructions to repair error code 32 on your system in just a few minutes.

Method 1 - Reboot Your PC

Sometimes Device Manager error codes may appear due to temporary issues, which may be resolved simply by rebooting your system. If you are lucky, this might actually work.

By restarting your PC, you might be able to get rid of error code 32. However, if the error still persists, then try other methods given below.

Method 2 - Uninstall and Reinstall the Driver

To resolve error code 32, uninstall and then reinstall the driver. To uninstall the driver, simply follow these steps:

  1. Go to the start menu
  2. Type Device Manager in the search bar and then press enter
  3. Now in the Device Manager, find and then double-click the category of device that you wish to uninstall, for example, click on the Display Adapter to uninstall the graphics card.
  4. Once you have located the device and the driver you wish to uninstall, simply right click on it and then click ‘uninstall’
  5. Windows will prompt you to confirm device removal changes.
  6. Click OK to confirm and proceed.
  7. After that, simply restart your system to activate changes
  8. To reinstall, go to the control panel and choose Add/Remove Hardware and add a new device.  Follow all prompts to reinstall the device.

Method 3 - Delete Both the Upper Filters and Lower Filters Registry Values

As discussed above, sometimes error code 32 may be triggered due to corruption of registry values.

If this is the underlying cause, then delete both the upper filters and lower filters registry values from the registry. This will take about 5 to 7 minutes. Here’s what you have to do:

  1. Go to the start menu
  2. Type Regedit in the search box and then press enter
  3. Now locate the HKEY_LOCAL_MACHINE folder under  ‘My Computer’
  4. Click the |> or (+) icon next to the folder name to expand
  5. Here you will see a long list of subkeys
  6. Locate the correct class GUID for the problematic device
  7. Now click the registry subkey that corresponds to the device class GUID
  8. Locate the Upper Filters and Lower Filter values and delete
  9. Close the registry editor
  10. Restart your PC to activate changes

This will hopefully resolve error code 32 on your system if the error was generated due to registry value corruption. However, if the error continues to appear, then resort to method 4.

Method 4 - Update the Problematic Driver

Locate the problematic drivers and update them with the latest versions. This procedure is effective but time-consuming if performed manually.

It takes several minutes to identify problematic drivers and find the latest and compatible versions for each driver on the manufacturers’ website. And besides, you will have to perform updates continuously to ensure the error doesn’t occur again.

Method 5 - Download DriverFIX to Update Drivers Automatically

To avoid the hassle, download DriverFIX.

This is a cutting-edge and user-friendly software program embedded with intelligent system programming and intuitive technology that identifies problematic drivers and updates them with the latest and compatible driver versions in seconds, automatically and on a regular basis.

By installing it on your PC, you can update all the drivers and repair code 32 in no time.

Click here to download DriverFIX to resolve Device Manager error code 32 today!

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A Quick Guide to Fixing Error 577

Error 577 - What is it?

This is a typical system error code. It stops your ability to run or load programs on your PC. The error message is displayed in the following format:
‘Windows cannot verify the digital signature for this file.
A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.’

Solution

Restoro box imageError Causes

Error 577 may be triggered due to several reasons. However, the most common causes of this error include:
  • Device Driver Conflicts
  • Hardware Malfunction
  • Viral Infection
  • Windows Registry Corruption or Damage
  • Software File Corruption or Damage
Error 577 can prove to be fatal if the underlying causes are related to viral infection or registry corruption.

Further Information and Manual Repair

To resolve error 577 on your PC, you don’t have to hire a professional and spend hundreds of dollars on repair. The process for fixing this error is simple and easy. Here are some of the best and efficient methods to repair error 577 - no technical expertise is required.

Method 1 - Check and Update Device Drivers

If the problem is triggered by the outdated or corrupted driver for the device reporting the error then it is advisable to update the driver. To do this, first, uninstall the corrupted driver and then reinstall the latest version. For this simply click the start menu, go to the control panel and then click Performance and Maintenance, and then System. In the new window, you will then see a tab called Hardware and the Device Manager. Double click on the device whose driver you need to uninstall. Click on the properties window with a tab marked driver. Then click on the driver you want to uninstall. To activate changes reboot your PC. Now reinstall the latest and updated version of the driver uninstalled using the Plug and Play feature.

Method 2 - Scan For Viruses

System error codes like 577 can also pop up if your PC is infected by viruses. Viruses enter through phishing emails and downloadable files from unreliable websites. If the reason for error 577 is a viral infection, then simply install a powerful antivirus, run it to scan your entire PC. Remove all the viruses and malicious programs immediately to resolve. If the issue still persists, then try method 3.

Method 3 - Repair the Registry

Sometimes registry corruption can be the underlying cause for error 577. The registry is the part that saves all activities performed on the system. It stores both important and unnecessary files like junk files, cookies, and bad registry entries. If these files are not removed from the registry frequently, they accumulate and corrupt the registry which then generates system error codes. To resolve and repair the registry in seconds, simply download Restoro. This is a user-friendly PC Repair Tool embedded with a registry cleaner. It wipes away all unnecessary files corrupting the registry and repairs it. Click here to download Restoro.
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Fix Tile Database is corrupt Error in Windows
As you know, the Start Menu in Windows 10 is quite a stable experience. However, there are times when it can encounter some issues as well like getting corrupted. If your computer is going through the same problem, you’ve come to the right place as this post will guide you on how you can fix the “Tile Data is corrupt” error. This kind of problem is actually quite common among a lot of Windows 10 users. This kind of problem prevents the Start Menu from working properly and no amount of clicking the keyboard keys or mouse will resolve the issue. Fixing it is important since the Start Menu is required for the operating system to function properly and even though there are several ways to get around in using the Start Menu, it can get quite problematic. Even if you manage to open the Start Menu, the ability to click on apps to open them is out of the question and you need to fix the problem. Worry not for the potential fixes provided in this post are not hard to follow. You can try to run the Start Menu troubleshooter or run the DISM tool. You could also reset the folder for Tile Database or re-register the Windows 10 Start Menu. For more details, refer to each one of the options provided below.

Option 1 – Try running the Start Menu troubleshooter

The first and basic thing you can do to fix the problem is to run the Start Menu troubleshooter as it can help you fix the problem automatically. Since this is not a built-in troubleshooter, you can download it from the official website of Microsoft. After you download it, run it and wait until it’s done identifying the problem and automatically fixing it.

Option 2 – Try running the DISM tool

You can run the DISM tool as well to help fix the “Tile Database is corrupt” error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism(.)exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
  • Once it’s done, check if it was able to fix the corrupted Start Menu or not.

Option 3 – Try to reset the Tile Database folder

  • First, you need to restart your computer and log into another user account where the Start Menu works.
  • Next, navigate to this folder location, C:/Users/<userX>/AppData/Local/Tile/DataLayer.
  • From there, copy the “TdlData.xml” file and save it to another drive.
  • Once done, restart your computer and log into the user account where the Start Menu is corrupted.
  • After that, navigate to this folder location, C:/Users/<userY>/AppData/Local/Tile/DataLayer.
  • Now paste the TdlData.xml file you copied earlier and navigate to this location, %LocalAppData%MicrosoftWindowsShell.
  • Afterward, copy the DefaultLayouts.xml file from the user account that’s working fine to the user account where the Start Menu is corrupted.

Option 4 – Try to re-register the Windows 10 Start Menu

  • Tap the Win + X and select the “Windows PowerShell (Admin” option from the menu.
  • After opening PowerShell, execute this command: Get-AppXPackage -AllUsers |Foreach{Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
  • Wait until the command is executed and then see if it fixed the problem with the Start Menu or not.
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Fix This device is currently in use, USB Error
USB storage devices, peripherals, and other devices are almost used on a daily basis. And as you know, when removing the USB storage devices, it is recommended to always use the “Safely remove the USB storage device” option in order to prevent data corruption in the USB storage device. However, there are times when you may see the following error message after you use the “Safely remove the USB storage device” option:
“Problem ejecting USB Mass Storage – This device is currently in use, close any programs or windows that might be using this device, and then try again.”
This kind of error message occurs when the device is still interacting with the operating system in the background. There are several ways you can fix this error but before you check them out below, you need to close all the open windows and programs that may be using the USB storage device and then wait for a couple of seconds and then try safely removing it again. However, if you are still getting the same error message, then here are some tips you should try:

Option 1 – Try to use the Task Manager

  • Tap the Ctrl + Shift + Esc keys on your keyboard to open the Task Manager.
  • After that, look for the running processes and programs hogging on your USB Storage device. The error could be due to a program or process that’s using the USB device. This program or process will hog onto some Disk or CPU while transferring data and interacting with the device.
  • Once you find the culprits, right-click on each one of them and select End Process or End Task. You could also try to restart the process for “Explorer.exe” and see if it fixes the problem.

Option 2 – Try using DISKPART

The next thing you can try to resolve the issue is to use DISKPART. Refer to the given steps below to do so.
  • Tap the Win + R keys to launch Run and then type “cmd” in the field and tap Enter or click OK to open an elevated Command Prompt.
  • Next, type and enter this command to execute it: diskpart
  • The command you entered will initiate the DISKPART utility. After that, type and enter this second command: list disk
  • Next, type and enter this third command: list volume
  • The commands you just executed will help you in either listing all the Disk connects or all the partitions on those disks formed and from there, you need to select one command depending on the “list” command you entered. You can execute either of the two following commands:
    • select disk #
    • select volume #
  • After that, it will select the Disk or Partition you want to select.
  • Now type either one of the following commands:
    • offline disk #offline volume #
  • The command you entered will mark the selected disk is Offline. Afterward, try to safely remove your USB Storage device. Just remember that when you plug it back in again, you have to carry out the same method except for the last given command as this time you will have to enter either of these commands in order to get your USB storage device back online:
    • online disk #
    • online volume #

Option 3– Try using the Disk Management utility

  • Tap the Win + R keys to open Run.
  • Then type “diskmgmt.msc” in the field and hit Enter to open the Disk Management utility.
  • Next, look for the entry for your USB Storage device and once you’ve found it, right-click on it and select Offline.
  • After that, try to safely remove your USB Storage device again and see if the error is fixed. Note that you need to go over the same steps again if you want to plug your USB Storage device back in but make sure to select the Online option instead of Offline to get your device back online.
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Mozilla VPN is here

The new thing from Mozilla is not a browser, it is a VPN!

Besides Firefox, Mozilla offers now Firefox Relay, an app helping you to mask your email and phone number, and a new Mozilla VPN.

mozilla vpn

Mozilla has recently announced a new subscription model that will let you use all products together for $6.99 per month. Although this is a little more expensive than the competition that goes around for $5 per month note that with this subscription you are having access to all services, not just VPN.

VPN will not only hide your IP address but will also make sure websites cannot access your real location and it encrypts all of your network activity. Relay will give you protection against spam, serving as a shield for your email and limiting spammers from access to your real email address and phone number. With Mozilla subscription will let you use both services.

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Fix NTOSKRNL.exe high CPU, Memory & Disk usage
This post will guide you in fixing high CPU, Memory, and Disk usage problems caused by NTOSKRNL.exe. NTOSKRNL stands for “NT Operating System Kernel. This file is a kernel image that is responsible for a lot of systems-based processes such as Hardware Virtualization, Process, and Memory. Aside from that, it is also the one that compresses the old pages of memory that reduces the overall amount of memory being used. If you notice that your computer is running slowly and you find that the NTOSKRNL.exe file is hogging your resources such as disk usage, CPU usage as well as memory usage, then read on as this post will guide you in fixing the problem caused by NTOSKRNL.exe. Make use of the options given below to resolve the issues caused by NTOSKRNL.exe. 1] Scan your computer for potential malware There might be a good chance that your computer might be infected with malware. And this malware might be associated with the NTOSKRNL.exe file and hence making it consume a lot of system resources. So, I would really recommend you to make sure that your Antivirus is up to date and then scan your computer with it specifically the C:/Windows/System32 folder because this is the location where the NTOSKRNL.exe file is located.

Option 1 – Put your computer in a Clean Boot State

The first thing you have to do is to put your computer in a Clean Boot State as this can help you in finding any incompatible programs that are causing the problem.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
Once you’ve found any incompatible programs, you need to uninstall them. Refer to the steps below to do so.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.
Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 2 – Update or rollback drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Try to run the DISM tool

If the first two options didn’t work, then running the Deployment Imaging and Servicing Management might. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Try to stop the Runtime Broker process

The RuntimeBroker.exe or the Runtime Broker process is the one that monitors access to Windows APIs to make sure that the apps do not violate the core security of Windows. This process usually leaves a very small footprint. However, there are times when it consumes more resources than it’s supposed to and does not release memory after the work is done that results in a memory leak. As a result, it affects NTOSKRNL.exe which is why you have to stop the Runtime Broker process. To do so, refer to these steps:
  • Tap the Ctrl + Shift + Esc to open the Task Manager.
  • After opening Task Manager, go to the Processes tab and look for the Runtime Broker process.
  • Once you find it, check if it is using more than 15% of your memory. If it is, then you most likely have an issue with an app installed on your computer.
  • Select the Runtime Broker process and right-click on it and then click on the End Task option to end its process.

Option 5 – Try to run the Performance Troubleshooter

  • Tap the Win + R keys to open the Run dialog box.
  • Type “msdt.exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
  • Then click on Next to get started. Wait until the process is completed.

Option 6 – Try using the Windows Performance Toolkit

You can also use the Windows Performance Toolkit in finding the root cause of the problem. Just refer to the following steps to use this toolkit.
  • Search for “cmd” in the Cortana Search box and click on Command Prompt from the search results to open it.
  • Next, type in the command given below or copy and paste it and then hit Enter:
xperf -on latency -stackwalk profile -buffersize 1024 -MaxFile 256 -FileMode Circular && timeout -1 && xperf -d cpuusage.etl
  • After executing the command, wait for at least 60 seconds and then check the logs of the Windows Performance toolkit which is stored in a file named cpuusage.etl in the folder located at C:/Windows/System32. From there, you should see a list of all the causes of the System Resources being hogged.
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