Drive letter missing in Windows File Explorer

Error Code 38 – What is it?

Error Code 38 is a device driver error that users encounter on any Windows 2000 operating system and its following versions.

It occurs when the peripheral device that you connect to your PC cannot be accessed due to an inability of the Windows system to acknowledge the driver as a previous record of the driver being loaded is found in its memory.

It is a common error that users come across and appears on your PC with the following message:

“Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)”

Solution

Error Causes

Error Code 38 is prompted when incomplete program files are left in the Windows system which damage or corrupt its files. There are various factors that contribute to this, some of which are:

• An incomplete program installation
• An incomplete program uninstallation
• Hardware is not removed properly
• System recovery from viruses
• An improper system shut down

The above triggers are very likely to create incomplete files within the Windows registry thereby leading to its damage and corruption.

This is especially true in the case of your PC when it has recovered from viruses when using anti-virus software. The anti-virus in its effort to remove the virus also could remove the files which contain them thereby increasing the risk of the error code.

These damaged files can severely impact the health of your PC and are imperative to fix it immediately to prevent further problems.

Further Information and Manual Repair

Although this error code may pose serious problems for your PC, thankfully, it is very similar to other PC driver errors and thus is an easy one to get rid of. Here are various methods that you can use to get your PC running smoothly again.

Method 1 – Restart your PC

The easiest method you can use to solve your PC error code is to simply restart your PC. It may be that the error prompted upon connecting the device you have connected is merely a temporary problem, and upon restart, will resume functioning smoothly.

Method 2 – Run the Troubleshooting Wizard

If restarting your PC does not help, you will have to find the exact nature of the problem by running the troubleshooting wizard for the device and then address the problem accordingly. To do this, proceed with the following steps:

1. Run Device Manager on your PC
2. Click on the program under the installed programs that is creating problems for you
3. Click on the ‘General’ Tab
4. Click ‘Troubleshoot’
5. Upon opening, the Troubleshooting Wizard will ask a series of questions regarding the error. Answer the questions and follow its directions for solving the error code.

After following the directions of the Troubleshooting wizard, make sure to restart your PC for the changes to take effect. Now check if your device is still causing problems.

Method 3 – Use System Restore

If the error persists, you can use system restore to eliminate the problem. Here is how to do so:

1. Log in using an Administrator account
2. Click ‘Start’ button and select All Programs > Accessories > System Tools > System Restore
3. Click ‘Restore my computer to an earlier time’ and click ‘Next’
4. Select the last Windows to restore point from the ‘On this list, click a restore point’ list, and click ‘Next’
5. Click ‘Next’ on the confirmation window to proceed
6. Restart your PC after restoration is complete

By restoring the system via a last saved system checkpoint, you can obtain undamaged Windows system files that can help resolve the error code.

Method 4 – Manually uninstall and reinstall the device driver

If using system restore does not work either, you may have to resort to manually uninstalling and then reinstalling the device driver causing the problem.

This would be necessary since the remaining incomplete files due to a partial removal or installation of programs are responsible for the error code. By uninstalling and reinstalling the device driver program, it would lead to the completion of the files.

You can do this by firstly logging in as Administrator and opening Device Manager. Select the device that is causing the problem and double click it; make sure that the peripheral is connected properly to the PC.

Upon opening, click on the ‘Driver’ tab and then select ‘Update Driver’. Make sure to refer to the system documentation that you received with your PC or computer to check for the motherboard details and driver specifics.

Method 5 – Use software to automatically download the driver

Manually uninstalling and reinstalling the driver will do the trick; however, it may be time-consuming especially when you would have to resort to your hardware user manual.

Using a program such as DriverFIX can save you a lot of time and frustration in having your device to work properly on your computer.

DriverFIX, with its user-friendly approach to help you fix your PC issues, comes with an integrated database that detects which drivers you need to reconfigure within just a few seconds and downloads it automatically.

It further ensures that your drivers are installed in their entirety leaving no room for any incomplete files to remain that create Error Code 38, or any other driver-related errors for that matter.

It also has the added advantage of being able to backup and restores your files should there be the slightest possibility of system file damage. DriverFIX is the answer to fixing your PC error codes accurately and quickly.

Click here to download DriverFIX to fix Error Code 38 quickly and effectively!

Isn’t it annoying when you get an error message pop up stating ‘Cannot find propsys.dll” or “propsys.dll not found” when you start your computer or open a particular program? The propsys.dll file is crucial to the Windows operating system. This file is located in one of the following locations: "C:\Windows", C:\Program Files, C:\WINDOWS\system32, or C:\Program Files\Common Files". And the propsys.dll error indicates that the propsys digital library file is damaged and corrupt. The propsys.dll error may lead to a very unstable operating system. It may also hamper your ability to access many programs on your computer, lead to program and system crash and slow down the system’s performance. Therefore, to avoid these system threats, it is advisable to fix the error immediately.

Solution

Error Causes

The common causes of propsys.dll file error are:

• Registry problem
• The propsys.dll file is damaged due to a virus or spyware
• Improper software removal
• Hardware Failure

The propsys.dll error message is displayed in either of the following forms:

• Propsys.dll not found
• Cannot find [Path]propsys.dll
• This application failed to start because propsys.dll was not found. Reinstalling the application may fix this problem
• The propsys.dll file is missing

Further Information and Manual Repair

There are many ways to fix the propsys.dll error. However, for optimum results from the fix, you must first identify the cause of the error and then choose the solution accordingly.

• Recommended Solution for Registry Issue

If you use your system daily the resulting wasted/invalid/junk entries may dilate the registries. This can result in registry malfunctioning which may result in a propsys.dll error on your screen. When this happens, it is advisable to use a registry cleaner to fix the problem. Registry cleaner helps clean up the junk entries and repairing the corrupted registries. For this, you will first have to download a registry cleaner repair tool. Download and install the software on your computer. After downloading it, click the start scan button to run. This helps scan and diagnose system errors on your computer in seconds. Once the scanning is complete, click on the fix button to repair the registry problem.

• Recommended Solution for File Damage and Corruption

Use the ‘System Restore’ option to restore corrupt and damaged files.  The ‘System Restore’ function will help you get a fresh copy back and simultaneously help fix the error. Here’s how to use and access the ‘System Restore’ function on your computer: Simply go to the start menu and in the search box type restore. Once you type, it will show you the system restore option. Now select ‘choose a different restore point’. After this, you will be presented with a list of restore points. Choose a point that you believe happened before the propsys.dll error. Confirm your selection and restart. Another alternative solution for file damage is to run a virus scan of your entire system; the damage could be related to a virus or malware infection.

• Recommended Solution for Hardware Failure

If a propsys.dll error occurs due to hardware failure, then it is advisable to update the drivers for hardware devices that you think are related to propsys.dll. For example, if you receive the propsys.dll error when you play a 3D video game, then try updating the driver for your video card.

Something we are used to doing in a certain way inside Windows 10 is slightly changed in Windows 11. One of those things is how you open task manager, well kind of. Option to right-click on the taskbar and launch task manager is gone but do not worry there are other same and simple ways you can launch it.

1. Press CTRL + SHIFT + ESC or CTRL + ALT + DEL
2. Right-click on the START button
3. Type task manager in start search on top in the start menu
4. Type taskmgr in command prompt
5. Press ⊞ WINDOWS + R to open run dialog and type in taskmgr

And that’s it, now depending on your situation, you might use different methods to evoke task manager.

Error Code 0x80070570 - What is it?

Error Code 0x80070570 is a common Windows 10 error code that generally is seen by users who are attempting to install a new version of the operating system. While it is most often associated with Windows 10, variations on this same error code have been present in previous versions of the operating system, going all the way back to Windows 7.

Common symptoms include:

• Inability to run through the installation process to completion when attempting to install a new version of the operating system
• Error message regarding corrupt or missing files

While it is frustrating to encounter an error like Error Code 0x80070570 as you try to install a new operating system version on your device, there are several methods that can be used to try to resolve the issue. If you do not feel like you have the skill or knowledge necessary to successfully apply the steps below, be sure to get in touch with a trusted computer repair technician that is competent in the repair of Windows 10 errors.

Solution

Error Causes

In some cases, Error Code 0x80070570 arises erroneously when the system isn’t able to find a particular file that it needs. Other times, it happens when there is a conflict with the antivirus software that you are running and the installation software. Finally, there may be a faulty source of RAM in your computer that needs to be removed before the installation can be completed.

Regardless of what you believe to be the cause behind the error code, there are at least two different methods that you can use to try to resolve Error Code 0x80070570 on your device. The first is fairly simple and easy to follow, while the second requires a little bit more knowledge of your hardware in order to complete it successfully.

Further Information and Manual Repair

There are two common ways that users can attempt to get around Error Code 0x80070570 on their devices. Each requires a little more skill and technical knowledge than the last. If you don’t feel like you have the skill, time, or ability to invest in the methods below, be sure to get in touch with a Windows repair technician who can help you to complete the necessary steps in the right ways.

Here are the best ways to attempt to resolve Error Code 0x80070570 on your Windows device:

Method One:  Reattempt Installation

In some cases, when Error Code 0x80070570 appears on your computer, you can simply click on the OK button and then go back to the screen immediately proceeding where your installation has left off, choosing to restart the process of installation. For some users, repeating this method at least four times has allowed them to bypass the error without undertaking more serious and time-consuming methods to resolve the issue at hand.

Method Two:  Check Your Various Sources of RAM

If you have more than one source of RAM in your computer, first remove one of the sources, then re-attempt installation. If you are still encountering Error Code 0x80070570 after removing one of the sources, continue to remove each until you are down to a single source, then trade that last source for one of the ones that have been pulled.

If you have a bad source of RAM, this can help you to figure out which input is causing the error to appear and to address the problem appropriately. Once you have determined which specific source is causing the problem, you can reboot your computer and attempt to run the installation process one more time.

If your RAM sources are not specifically causing the issue, you may still need to run diagnostics tests on your hardware to identify the source of the problem at hand.

Method Three: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

Although the Windows Updates do bring in new features and improvements, there are times when they also introduce issues as well. The main cause for these arising bugs is the incompatibility between the old and new software components. One of the issues brought in by such bugs is Clock is missing, invisible or black This problem was experienced by users after they recently installed a feature update. This particular bug can make the Windows clock in the taskbar appear to be black or invisible which makes it hard for users to read the time on their computers. According to experts, this bug has something to do with the Windows Themes and Aero styling. To fix this issue, here are some suggestions that could help but before you get started, you have to restart Explorer first and see if it can help in resolving the problem – if it didn’t, follow the options given below carefully.

Option 1 – Try to disable Custom Theme

It could be that the reason behind the black or invisible Windows Clock can be an old or an incompatible theme. You might have a custom theme in place and it became incompatible after an update. Thus, you can try switching to one of the default themes and then recreate your custom theme afterward. To do so, follow the steps below.

• Right-click on your desktop and select Personalize.
• Next, select Themes from the left menu and then select Windows 10 as your theme.
• After that, you can delete all the other custom themes and create them again from scratch. This should fix the black or invisible Windows 10 Clock.

Option 2 – Try to edit your existing themes

If you don’t want to get rid of your existing themes, there is an alternative solution you can try to fix the missing Windows 10 Clock albeit it’s a bit of a complex one. Follow the given steps below to modify the existing themes and fix the missing or black Windows Clock.

• First, you need to save your existing theme. Just simply right-click on your desktop and select Personalize and select Themes from the left menu.
• Next, click on the Save Theme button below your custom theme to save it. You can name the theme anything.
• After that, you can now modify the saved theme by going to C:/Users/UserName/AppData/Local/MicrosoftWindowsThemes.
• From there, look for the file with the theme name you just saved, and then right-click on the file and open it with notepad or any other text editing app.
• Now you have to look for the line that says, “Path=%SystemRoot%resourcesthemesAeroAeroLite.msstyles” and change it to “Path=%SystemRoot%resourcesthemesAeroAero.msstyles” and then save the file and rename it with some other name.
• Afterward, go back to themes and select the new theme you’ve created. This should resolve the Windows Clock issue as well as other Themes and Taskbar issues.

Option 3 – Try disabling the small icons in Taskbar

This option should help you fix any Windows Clock cases. So if your Windows Clock is nowhere to be found, you can try to disable small taskbar icons on your Windows 10 PC.

• Go to Settings > Personalization > Taskbar.
• From there turn off the toggle button for the “Use small taskbar buttons” option. Note that this solution is only a temporary one and it may or may not work in some cases.

If this unfortunate COVID-19 worldwide pandemic has managed to teach us, I would argue it is that our health is the most important thing. So in that spirit, we will continue in this article reviewing some of the best fitness trackers that can be found in the time of writing this article in 2021. Now the market for fitness trackers is not small by any means and offerings are also not small, from no-name manufacturers costing only a few bucks to more serious one’s going slightly over 100 USD there is a fitness tracker for everyone. In this particular article, we will not focus on cheap few dollars no-name ones, instead, we will be offering top ones in the field among some in the middle range simply because we can stand behind them considering quality and precision.

Fitbit Charge 4 fitness and activity tracker

Fitbit is not a pioneer company in the world of fitness trackers and it shows. Charge 4 model offers maybe the best quality, performance, and features for its price. It stands out with implemented GPS meaning that you will need your phone for tracking workouts. It also offers step tracking, sleep tracking, automatic workout-tracking, active zone minutes, etc. It weighs 30g and has 1 inch grayscale OLED. Battery life is said to hold up to 4 days if you use built-in GPS regularly, if you decide to use GPS constantly device will last only 5 hours. Without GPS it can last up to 7 days and it is water-resistant and waterproof up to 50 meters.

Amazfit Band 5

Amazon’s offering of fitness tracker is aimed at beginners and as such, it is lacking some advanced features including an automated working tracker or GPS, also the model does not have replaceable bands so customization is not an option. It does however offer activity and sleep tracking, heart rate monitoring and it is the only model that integrates with Alexa. The manufacturer states that the battery can last up to 15 days depending on usage which places Amazfit Band 5 as a device that has a longer life of use. The device itself is packed with a 1.1-inch color OLED and it weights 12g. It is splash-resistant, not water-resistant.

Xiaomi Mi Band 6

Xiaomi tracker is the best budget version on this list including in it 30 sport modes like running, cycling, yoga, swimming, and more. Battery life is not bad also packing up to 14 days of life but only if the device is not used constantly. It has activity and sleep tracking, a heart rate monitor, sleep tracking, customizable replicable bands and it is water-resistant up to 50m. It comes in a 1.56 inch AMOLED color display and it weighs 63g. The device also has menstrual health tracking making it a great device for women.

Samsung Galaxy Fit 2 fitness tracker

Now we are getting into serious and little more expensive ones. Galaxy Fit 2 is among the top-notch trackers currently on the market. It of course can work along with Samsung’s smartwatches and mobile phones. Packed in the military-grade 1.1-inch casing with color AMOLED and weighing 91g with battery life up to 21 days and water resistance up to 50m this bracelet is an absolute beast. It comes packed with features from standard sleep tracking to automated workout-tracking but it also has a connection to Samsung’s Health mobile app to choose from over 90 workouts, it monitors heart rate and stress levels making it really one of the complete solutions for serious fitness enthusiasts.

Garmin Vivosmart 4 fitness tracker

Last on our list is Garmin vivosmart 4. The device itself is not very impressive, 7 days battery life with 0.7 inch OLED display and 17g weight packed with 50m water resistance is nothing spectacular, Samsung’s model is packing better hardware and way more battery life but all of the mentioned devices fall flat if we compare software to Garvin. Garvin’s Vivosmart 4 software is best on the list, it keeps track of your steps, sleep, calories burned, floors climbed, various exercises, and heart rate as standard features but you'll have advanced sleep tracking with REM sleep. It can also gauge blood oxygen saturation levels during the night with its wrist-based Pulse Ox sensor. In addition, a relaxation breathing timer complements the all-day stress tracking feature. Lastly, the "Body Battery" monitor helps optimize your daily activities based on your energy levels making it truly the only complete tracking solution on this list. That's it for our review of fitness trackers of today, be sure to come back each day to find more interesting articles and tips for your everyday digital life.

If you receive an error message saying, “Windows Update cannot currently check for updates because updates on this computer are controlled”, while trying to change the Windows Update preferences or manually update, then read on as this post will guide you in fixing it. You can mostly encounter this error in managed systems where an Administrator controls the permission on the operating system. The reason why you are not able to modify the Windows Update preferences or manually update your system is that a group policy prevents you from doing so and that the only user who can do these things is none other than the administrator of the system. Troubleshooting this kind of problem is the same as when you troubleshoot an error message that says, “Some settings are managed by your organization”. In such cases, you need to check both the Windows Update Group Policy and Registry settings. If you’re just a standard user, you have to contact your system administrator regarding this issue and if you are the administrator, you can make adjustments to the system settings via the Registry Editor and the Group Policy Editor. Refer to the instructions given below for detailed instructions.

Option 1 – via the Registry Editor

If you are using the Home edition of Windows 10 and you want to change the policy for non-admin users on your local computer, then you can use the Registry Editor for that. Here’s how you can do it:

• Tap the Win + R keys to open the Run dialog box.
• Then type “Regedit” in the field and hit Enter to open the Registry Editor.
• After that, navigate to the following registry key:

HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindows

• From there, look for the key named “WindowsUpdate” in the Windows folder and if it does not exist, you can just right-click on the Windows folder and select New > Key.
• Now name the new key “WindowsUpdate” and create a new sub-key under the newly created key and input “AU” as its name.
• Keep AU selected and then right-click anywhere in the right pane and select New > DWORD (32-bit) Value.
• Then name the Value as “AUOptions” and right-click on AUOptions and select Modify.
• Next, change the value of the Value data to “5” and click OK to save the changes made to the settings. Note that the Value Data of 5 refers to the policy to allow the local admin to choose the setting.
• Now restart your computer once you’re done and check if non-admin users can now modify the Windows Update settings or update Windows.

Option 2 – via Group Policy Editor

• Tap the Win + R keys to open the Run dialog box and then type “gpedit.msc” and hit Enter to open the Group Policy Editor.
• Next, navigate to this folder: Computer Configuration > Administrative Templates > Windows Components > Windows Update.
• Now look for the “Configure Automatic Updates” policy on the right pane and double click on it to open its Properties.
• After that, shift the Radio button to “Enabled” and from the drop-down menu for Configure automatic updating, select option 5: Allow local admin to choose the setting.
• Then click on Apply and OK to save the changes made to the settings.
• Restart your computer and check if the problem’s fixed or not.

As you know, the Mobile Hotspot feature is used to share the internet connection with other devices using Wi-Fi signals. These Wi-Fi signals are later caught by other devices using their Wi-Fi and then the internet connection is shared once they are connected. However, recently, some users reported that their devices weren’t able to see the Wi-Fi network even if their Wi-Fi is on. This kind of problem could be caused by several factors but one of the main ones include the frequency at which the Wi-Fi network is being broadcasted. If you are one of the users who are currently facing this problem, read on as this post will guide you on what you can do if the Mobile Hotspot or Wi-Fi connection does not show up or is not detected on your Windows 10 device. In most cases, there are only two frequencies at which a Wi-Fi network is broadcasted. They are broadcasted either at 2.4 GHz and 5 GHz. The ones that are broadcasted at 5 GHz need specific hardware since it is a newer technology compared to the ones at 2.4 GHz. There are several other pieces of equipment as well as electrical appliances that operate at 2.4 GHz that includes microwaves as well which causes disruption in the signal strength of the Wi-Fi network. Moreover, aside from signal interruption, this issue with the mobile hotspot might also have something to do with the network-related drivers in your computer. Thus, to fix the problem, here are some suggestions you should follow.

Option 1 – Try toggling the Network band or the frequency at which the Wi-Fi network is broadcasted

• First, open the Windows 10 Settings app and then navigate to Network & Internet > Mobile hotspot.
• From there, click on the Edit button located under the Network name, Network password, and Network band.
• After that, set the Network band to be at 2.4 GHz and then click on the Save button.
• Once done, restart the Mobile hotspot in your Windows 10 device as well as the Wi-Fi connection of the device that’s trying to connect to the hotspot.

Option 2 – Try running the Network Adapter Troubleshooter

If the first option didn’t work, you might also want to run the Network Adapter Troubleshooter. You can use it to troubleshoot the problem with the Mobile hotspot, to run it, follow these steps:

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Option 3 – Try updating the Network adapter driver

As mentioned, the problem could also be due to the network-related drivers. So it probably might be the reason why you’re mobile hotspot did not appear or was not detected. That’s why it is recommended that you update the Network adapter driver and to do it, refer to these instructions: Follow the steps below to update your Network Adapter Driver:

• Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
• From there, expand the list of all the network drives and update each one of them.
• Restart your PC and see if it helped in fixing the issue with the mobile hotspot.

Note: If updating the network drivers didn’t help in fixing the problem, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.

Windows 10 has a lot of several useful features and one of them is the Nearby Sharing feature. You can access this feature by going to Start > Settings > System > Shared experiences. From there, switch on the Nearby Sharing option and select the folder where you want to download the files to. This feature is really useful as it allows you to share files. However, there were reports from a number of users recently stating that Nearby Sharing is not working on their Windows 10 computers. If you are one of the users facing this problem, you might want to try checking if the Windows 10 v1803 Update is installed on your computer or not. You could also try to check if Bluetooth supports low energy mode or you could also try bringing the device closer or check if the adapter has Bluetooth version 4.0 or later. For more information, refer to each one of the given options below.

Option 1 – Try checking if Windows 10 v1803 Update is installed

To check if the Windows 10 v1803 Update is installed on your computer, go to Start > Settings > System > About. From there, scroll down to the Windows specifications and check the Version. If it is 1803 or above, then the Nearby Sharing feature should be active on your computer. However, if you find that Windows 10 v1803 Update is not installed yet, then you need to update your computer to its latest version and then see if it fixes the problem or not.

Option 2 – Verify if Bluetooth supports low energy mode

Although low energy mode is not really necessary in using Nearby Sharing, there are some Bluetooth terminals that support low energy mode which makes a lot of difference. Thus, you need to check if Bluetooth in your computer supports low energy mode by following these steps:

• Tap the Win + R keys to open the Run dialog box.
• Next, type “devmgmt.msc” in the field and tap Enter to open the Device Manager.
• After that, expand the list of Bluetooth adapters, and then right-click on your adapter and select Properties.
• Go to the Details tab and select Bluetooth radio supports Low Energy Central Role from the drop-down menu and if its value says “<true>”, it means that your Bluetooth supports low energy mode, otherwise, it doesn’t.
• If your Bluetooth does not support low energy mode, then you might want to consider purchasing an external one.

Option 3 – Try bringing the devices closer

Nearby Sharing might not work if your devices are not close enough. Thus, you need to bring your devices closer together and see if it fixes the problem. And when you do, make sure that Network Sharing is switched on for all the concerned devices.

Option 4 – Make sure that you’re using Bluetooth version 4.0 or later

For you to use the Nearby Sharing feature, you have to make sure that the adapter for all the concerned devices is using Bluetooth version 4.0 or later. So if one of the devices or if all the devices are not using this version or later versions, then you must buy an external Bluetooth adapter for you to enjoy the Nearby Sharing feature.

SmartScreen is a cloud-based anti-phishing and anti-malware component that’s come packed in all Windows 8 (8.1) and Windows 10 versions. This security component is also used in several browsers and programs like Internet Explorer, Microsoft Edge and Outlook.com. Although this program is quite useful, there’ve been reports that SmartScreen is apparently blocking Microsoft’s own apps from opening. According to some users, they only get the “Windows SmartScreen can’t be reached right now” error message every time they try to open apps from the built-in Windows suite like Photos, Mail, Alarms, Maps, etc. Whenever Windows SmartScreen is either down or unreachable on an end-user PC, your computer won’t be able to download anything in both official and unofficial channels. This error might be due to a corrupted Windows account, or it could be that SmartScreen is disabled from the Windows Defender Security Center or it might be down due to an MS issue. In addition, the error might also be caused by a proxy entry.

Option 1 – Make sure that SmartScreen is enabled

Before anything else, the first thing you must do is to check if SmartScreen is even enabled as it might be the reason why you’re getting the error. You can verify this by simply going to the Windows Defender Security Center. To do so, follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “ms-settings:windowsdefender” in the field and hit Enter to open the Windows Defender Security Center.
• After that, click on the Open Windows Defender Security Center button located under Windows Security.
• Then click on App & browser control.
• From there, make sure that the Check apps and files toggle is set to Warn and then check the same thing for Microsoft Edge and SmartScreen for Microsoft Store apps.
• If it turns out that SmartScreen is indeed disabled, you have to restart your computer after making some changes and then check if the issue is fixed upon the next startup.

Option 2 – Check if SmartScreen is down for maintenance

Another possible reason why SmartScreen is not working is that it might be scheduled for maintenance. When SmartScreen is scheduled for maintenance, it will become unreachable for a lot of users at the same time and so before you go over unnecessary troubleshooting steps, you need to verify if SmartScreen is down for maintenance or not.

Option 3 – Try to disable the proxy server

If applicable, you can try to disable the proxy server to fix SmartScreen. There are some users who reported that they’ve fixed the problem after they’ve disabled the use of a proxy server using the built-in way. In some instances, certain proxy servers can interfere with the SmartScreen component and cause it to become unusable. However, if you are not using a proxy server, just skip this option and proceed to the next one, otherwise, follow the steps below to disable the proxy server.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “ms-settings:network-proxy” in the field and hit Enter to open the Proxy tab under Settings.
• After that, scroll down to the Manual proxy setup and make sure that the toggle button of the “Use a proxy server” option is turned off.
• Now restart your PC and check if the problem is fixed upon the next startup.

Option 4 – Try to create a new Windows user account

There are some users who were able to fix the problem by simply creating a new Windows user account. Although this solution will make you lose a couple of settings enforced through your user account, it’s actually effective in circumventing the “Windows SmartScreen can’t be reached right now” error. To create a new Windows user account, here’s what you have to do:

• Tap the Win + R keys to open the Run dialog box.
• And then type “ms-settings:otherusers” in the field and hit Enter to open the Family & other people tab under the Accounts menu.
• After that, click on the “Add someone else to this PC” option and then click on “I don’t have this person’s sign-in information.
• Next, insert the user credentials like emails, password, birth date, etc., and then click Next. Take note that if you want to create a new local user account, just click on Add a user without a Microsoft account.
• After you’re done creating the new Windows user account, click the start icon and then click the account icon and choose to Sign out.
• After you’re logged in, check if SmartScreen now works properly or not.