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CD/DVD icon is not showing in File Explorer

In the past, CDs, DVDs, and floppy drivers used to be the primary sources of external storage for many users – that is until the USB storage devices took over. These days, a lot of devices no longer have a built-in CD or DVD writer or reader as it contributes to the thickness of the device. On the other hand, there are still various devices that still come with a built-in CD or DVD writer or reader. However, recently, users who still use CD or DVD on their devices reported a problem where the CD or DVD icon is not visible in the File Explorer as well as in “This PC” or the My Computer page. The cause of this issue is still unknown at the time of writing, but there are still some potential fixes you can try to fix it. You can try to update or roll back the device drivers or apply some tweaks in the Registry Editor. For more details, refer to the given options below.

Option 1 – Try to update or rollback device drivers

The first thing you can try to fix the missing CD or DVD icon is to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties. Note that the concerned drivers will be listed under the DVD/CD-ROM drives section as well as the IDE/ATAPI Controllers section.
  • From there, look for the following drivers:
    • ATA Channel 0.
    • ATA Channel 1.
    • Standard Dual Channel PCI IDE Controller.
  • Now, right-click on each one of the listed drivers and update them all. You could also try to roll them back to their previous versions.

Note: You can also directly download the relevant drivers of your computer from the manufacturers’ website. So if you have an SSD, the issue might be due to an old storage driver.

Option 2 – Try to use the Registry Editor

  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and then tap Enter to open the Registry Editor.
  • Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}
  • After that, look for the DWORD values named “UpperFilters” and “LowerFilters”.
  • Right-click on each one of these DWORD values and select Delete.
  • Now restart your computer and see if it fixes the problem.

Option 3 – Try creating a new Registry entry

There is another option you can try in the Windows Registry to fix the missing icon of the CD/DVD. You can try adding a new entry. How? Refer to these steps:

  • Tap the Win ­+ R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
  • After that, navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesatapi
  • From there, right-click on “ATAPI” and select New > Key.
  • After that, name it is “Controller0” and right-click on the sub-key and then select New > DWORD (32-bit) Value.
  • Now name it as “EnumDevice1” and double click on it and then set its value data to “1”.
  • Click OK and restart your computer to apply the changes made successfully.

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Fix Windows Update Error Code 0x8024402c
Connecting to Microsoft’s Windows Update servers does not always go smoothly since you could run into a number of errors. One of these errors is the error code 0x8024402c. You can see this error code when you check for Windows Updates. This kind of Windows Update error occurs when the proxy or the firewall settings are incorrectly configured. As a result, the client’s connection to the Windows Update servers fails. There are two things you can do to resolve error code 0x8024402c. First, you can try to fix the Proxy Settings. Second, you can set up Automatically Detect the connection settings. In addition, you can also try to perform System Restore as it could also help in fixing the problem. Performing System Restore might help you in fixing the error code 0x8024402C. Refer to the steps below to use System Restore.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If performing System Restore didn’t help in fixing the problem, then try the two given options below.

Option 1 – Try fixing the Proxy Settings

  • In the Cortana search box, search for Internet Explorer and then click on the related search result.
  • After that, tap the Win + T keys on your keyboard and click on Internet Options.
  • Next, navigate to the Connections tab and click on LAN Settings.
  • Then click on the Advanced button and delete all the entries in the list generated in the Exceptions section. And if the Advanced button is disabled because the “Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections)” option is disabled then you are good to go. Now proceed to the next step.
  • Tap the Win + X keys or right-click on the Start button and select Command Prompt (Admin) or you could also search for “cmd” in the Cortana search box and right-click on Command Prompt from the search results and select the “Run as administrator” option.
  • If a User Account Control appears, click on Yes to proceed. After that, type each one of the commands listed below, and don’t forget to hit Enter after you type each one of them.
    • netsh winhttp reset proxy
    • net stop wuauserv
    • net start wuauserv
  • Now restart your computer and check if the problem is fixed or not by checking for Windows Updates again.

Option 2 – Try setting up Automatically Detect the connection settings

  • Type in “internet options” in the Cortana search box and then click on the related search result.
  • After that, navigate to the Connections tab.
  • Next, click on the LAN Settings button located under the Local Area Network (LAN) settings section.
  • Then uncheck the “Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections)” option under the Proxy Server section and click OK.
  • Now restart your computer to apply the changes made successfully.
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Fix PNP_DETECTED_FATAL_ERROR in Windows
If you suddenly encounter a PNP_DETECTED_FATAL_ERROR Blue Screen error, then this post can help you out. The PNP_DETECTED_FATAL_ERROR BSOD usually occurs when any new hardware that is mostly the Plug and Play type is attached. In such cases, when the device is plugged, and the driver for that device crashes or isn’t found or is not compatible, you will most likely encounter this particular BSOD error. There are several error codes that come under this category, some of them are 0x000000CA (0x01681690, 0xEA96A7BE, 0x938A81AD, 0xF8362881. This BSOD error can also occur at any time. However, the only constant thing here is when you plug a PNP device like earphones, microphones, USB drives, and many more. The PNP_DETECTED_FATAL_ERROR bug check has a value of 0x000000CA which indicates that the Plug and Play Manager encountered some severe error which is most likely have something to do with a problematic Plug and Play driver. To fix this error, here are some possible solutions that could help.

Option 1 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like PNP_DETECTED_FATAL_ERROR Blue Screen error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 2 – Try disabling or removing newly installed hardware

In this option, you will have to disable or remove the hardware you’ve just installed recently since external devices could be the one that’s causing the Blue Screen of Death error to appear. To do that, just disconnect any external device that’s connected to your computer physically and then check if it fixes the PNP_DETECTED_FATAL_ERROR Blue Screen error.

Option 3 – Try disabling BIOS Memory options namely Caching Shadowing

Disabling the BIOS Memory options such as Caching and Shadowing can help you in fixing the PNP_DETECTED_FATAL_ERROR Blue Screen error. All you have to do is enter the BIOS first and then use the Arrow and Enter keys to select your choices. And if you can’t seem to find it, look for specific instructions from your OEM or you could also look out for instructions from the manufacturer of your motherboard.

Option 4 – Try to run the CHKDSK utility

Running the CHKDSK utility might also help you resolve the PNP_DETECTED_FATAL_ERROR Blue Screen error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
  • Wait for the process to be completed and then restart your computer.

Option 5 – Try to uninstall programs you’ve installed recently

Chances are, some programs that you just installed might be the one that’s causing the BSOD error. Thus, you need to uninstall the program to resolve the problem.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.

Option 6 – Update the Device drivers

  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. Look for the device driver you and then select either “Update driver” or “Uninstall device”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • If you have chosen to uninstall the driver, follow the screen options to complete the process and then restart your PC.
  • Connect the device and Scan for hardware changes – you can see this option under Device Manager > Action.

Option 7 – Perform a System Restore

Performing System Restore might help you in fixing the PNP_DETECTED_FATAL_ERROR Blue Screen error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
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Fix No Internet, Secured in Windows 10
Strange and anxious message no internet, secured can happen even during when everything is ok and you do indeed have internet. So in order to fix this issue please keep on reading.

Reset Router

Most a simple and most straightforward solution and 80% of the time it works like a charm. Before trying other solutions, try this simple one.

Run the Networking Troubleshooter

  1. Run the build-in Windows 10 troubleshooter for networking.
  2. To do this, right-click Start then select Settings
  3. In the Settings window, click Update & Security > Troubleshoot > Additional troubleshooters > Internet Connections > Run the troubleshooter then follow the instructions

Device Manager solution

The Windows device manager is the place where you can update, disable and re-enable, and reinstall your devices, including the network adapter which is most likely the cause of this issue. In Device Manager, click Network adapters then locate your network adapter and right-click on it
Do the following things in order presented:
  1. Update driver.
  2. Disable device, enable Flight mode in the taskbar, reboot PC, then Enable device and turn off Flight mode.
  3. Uninstall device, reboot PC, reinstall the device if it was not installed automatically

Refresh IP Configuration

Refreshing your IP configuration reassigns your IP address, which will fix the problem if it was down to your IP allocation issues Open the Command Prompt, then enter the following commands:

Reset Winsock

There are a couple of other things you can try in the command prompt. The Winsock protocol controls a big chunk of your computer’s communication with network services and resetting it will reset many of those under-the-hood elements to their default settings. Enter the following into the command prompt:

Fix Connection’s Properties

Click the Wi-Fi (or Ethernet) connection icon in the taskbar, then Network & Internet Settings. In the new window, click Change adapter options then right-click the affected connection and click Properties.
In the Properties window, make sure all the following boxes are ticked:
  • Client for Microsoft Networks
  • File and Printer Sharing
  • Internet Protocol Version 4
  • Internet Protocol Version 6
  • Link-layer Topology Discovery Responder
Click OK and restart PC.

Disable iPv6

IPv6 is the relatively new Internet protocol that more and more PCs are using due to the fact that the number of available IPv4 addresses is simply running out. Not all networking equipment and ISPs play nice with iPv6, however, so if you have this switched on, then it could be interfering with your connection. If you suspect this might be the issue, uncheck the IPv6 box under your connection’s Properties.
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Enable or disable Full-screen optimizations
In case you don’t know, there is a feature in Windows 10 computers that allows them to function a lot better. This feature is called Full-Screen optimization and it is enabled by default for several applications such as games and video players. If enabled, the Full-Screen optimization feature enhances the video playback and gaming by simply putting the CPU and GPU process as a priority. However, there are times when it can also result to a drop in the frame rate or FPS while in full-screen mode. And of course, the obvious solution to this dilemma is by disabling the Full-Screen optimization feature which is why Microsoft took action and removed this feature themselves in the recent Windows 10 Update releases. However, there is another way for you to enable it back or disable it yourself if you haven’t installed the recent updates yet and there are plenty of ways you can do both. All you have to do is follow the options given below carefully.

Option 1 – Try using Windows 10 Settings

If you haven’t installed the recent updates yet and all you have are the earlier releases, then this method would suit you.
  • Open the Windows 10 Settings app.
  • Next, navigate to System > Display > Graphics Settings or Advanced graphics settings.
  • From there, uncheck the “Enable Fullscreen optimization” option if you want to disable the feature, else just keep it checked.

Option 2 – Try using the Registry Editor

  • Tap the Win + R keys to open the Run dialog box and then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Afterward, if a User Account Control or UAC prompt appears, click on Yes.
  • Once the Registry Editor is pulled up, navigate to this registry key: HKEY_CURRENT_USERSystemGameConfigStore
  • Next, right-click on Explorer and select New > DWORD (32-bit) Value and then name it to “GameDVR_DSEBehavior and tap Enter to save it.
  • Now double click on the newly created GameDVR_DSEBehavior DWORD and set its value to “2” if you want to disable it, or “0” if you want to enable it.
  • Once you entered the value, close the Registry Editor and restart your computer to successfully apply the changes made.

Option 3 – Try running the application in Compatibility Mode

If the first two options didn’t work, the next thing you can do is to run the application in a Compatibility Mode. Follow the steps below to do so:
  • Go to the location of the application or game on which you need to disable or enable the Full-Screen optimization feature.
  • After that, right-click on it and select Properties.
  • Next, switch to the Compatibility tab where you can see the “Disable fullscreen optimization” option to disable the feature and vice versa.
  • Now click on the Apply and OK buttons to apply the changes made in the application’s settings.
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Microsoft removed password as a requirement
ms password goneAs of the time of writing this article you no longer need or are required to have a password if you plan to log in to your Microsoft account. Microsoft explored various options for account security and came to the conclusion that passwords are obsolete. Microsoft is letting you access your account through the Microsoft Authenticator app, Windows Hello, a security key, SMS verification, or email verification code. All of these methods are way better in terms of security than passwords.

How to turn these features on?

To get rid of your Microsoft password, the process is simple. You simply need to go to your Microsoft account, click “advanced security options,” then “enable passwordless accounts” under the Additional security section.
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How to Fix 0x80040154 Error Code

What is 0x80040154 Error Code?

0x80040154 is a typical ‘class not registered’ error message. It occurs when PC users try to register and Run a 32-bit DLL (dynamic link library) Windows programs on a 64-bit version of Windows.

Solution

Restoro box imageError Causes

  • The 0x80040154 error causes include:
  • Incompatible software
  • Invalid entry command path
  • Damaged and corrupt DLL files
  • COM components not properly registered
  • Active X control and class issues
To avoid the inconvenience of running programs on your Windows PC, it is advisable to resolve the 0x80040154 error.

Further Information and Manual Repair

Here are some of the best methods that you can try to resolve the 0x80040154 error code on your PC:

# 1. Use Regsvr32.exe to Re-register the Failing COM Component

This is one way to resolve the 0x80040154 error code. Regsvr32.exe is a program that you can use to register DLLs (Dynamic Link Libraries) and ActiveX controls in the registry. To use this file to re-register the failing COM components, simply open an elevated command prompt. If the 32-bit DLL is in the %systemroot%System32 folder, then move it to the %systemroot%SysWoW64 folder. After that run the following command: %systemroot%SysWoW64regsvr32 <full path of the DLL>. This will help resolve the issue.

# 2. Install and Run Restoro PC Fixer.

Another alternative is to download Restoro. This is a new, advanced, and innovative PC repair tool deployed with multiple utilities like Active X control and class fixer, system optimizer, an antivirus, and a registry cleaner. It has a user-friendly interface with simple navigation. This makes it quite easy to use for all levels of users. It is safe, fast, and compatible on all Windows versions. The Active X control and class utility scans your entire PC, detects and resolves all errors like 0x80040154 triggering ActiveX and class ID issues in seconds. Besides this, Restoro also offers other benefits. By running this software on your system you can also ensure good PC health and performance as it also removes anti-viruses, repairs registry issues, fixes damaged DLL files, and also boosts the speed of your PC. DLL files often can get damaged and corrupt due to data overload. This is associated with the registry. If you don’t clean the registry frequently, it overloads with data and damages the DLL files. However, with the help of the registry cleaner utility embedded inside this software, you can repair these files easily. The registry cleaner wipes out all the unnecessary files from your system occupying your disk space and simultaneously fixes the damaged DLL files and restores the registry. However, if the DLL files are damaged due to a malware attack, the antivirus module takes care of them. It removes all the malicious software like adware, spyware, viruses, and Trojans and restores your files. Click here to download Restoro on your PC and resolve the error 0x80040154 on your PC now!
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Fix 0xC000007B STATUS INVALID IMAGE FORMAT
If you are trying to open a program or a game but you suddenly see a dialog box with a message stating that the application was unable to start correctly along with the Error Code 0xC000007B , STATUS INVALID IMAGE FORMAT then this indicates that the application is not compatible with the architecture of your Windows 10 computer or is missing dependencies. Although error code 0xC000007B can also occur with other various programs, the STATUS_INVALID_IMAGE_FORMAT error code also means that when you try to run an application that’s designed to run on a 64-bit system and hence gets into a termination state. In addition, if you are also pointed to the NTStatus.h file then it means that the error might be caused by some file corruption. Here’s the full context of the error message:
“0xC000007B | STATUS_INVALID_IMAGE_FORMAT | {Bad Image} %hs is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.”
When you see this error message, the first thing you can do is to click on OK to close the application and then try installing the media again to see if it fixes the issue. If not, then you can check out the suggestions given below.

Option 1 – Try installing the application with admin privileges

The first thing you can do to fix the error is to restart your Windows 10 computer and then try installing the application again and this time with admin privileges. Just right-click on the application and select the “Run as Administrator” option. And if your account is a regular one, you need to make sure to ask an admin to help you in installing the application by entering the password when you are prompted to do so.

Option 2 – Install and update Dependencies

There are times when programs and applications need to have drivers and supporting software installed for them to properly work. Although the installation usually takes care of it, it’s time for you to do some manual checks especially if you are getting this issue of abnormal program termination.

1. Install some qualified drivers

A number of high-end games and applications need to have correct and valid drivers for them to work. They just don’t work with general drivers though. Microsoft has this Windows Hardware Quality Labs testing also known as WHQL testing which makes sure that drivers meet the correct experience and pass through the proper testing before certification. Thus, when installing drivers, you need to ensure that they are qualified drivers for your Windows 10 PC.

2. Download and install or update DirectX

As you know, Microsoft DirectX is a suite of technologies developed by Microsoft to provide hardware acceleration for heavy multimedia applications like HD videos and 3D games. Since you are using Windows 10, you have the DirectX 12 version while the earlier Windows versions use the DirectX 11 version.

3. Install the Microsoft DirectX End-user runtime

The Microsoft DirectX end-user runtime gives updates to version 9.0c as well as previous versions of DirectX. To install it, click on this link and download it.

4. Update or install the .NET framework

The .NET framework is used by games and applications during development which means that without the runtime files that are installed in your computer, it definitely won’t work. Thus, you need to install or update this framework. You can also use the .NET setup verification tool to verify it.

Option 3 – Try running the System File Checker Scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the Error Code 0xC000007B , STATUS INVALID IMAGE FORMAT error. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
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Mfplat.dll is missing or was not found
One of the primary packages that install the Windows Media Player is the Media Feature Pack among other related files that are needed by the associated software products. And one of the essential DLL files in that package is the mfplat.dll file which is needed by various games and streaming services. So if this DLL file goes missing, you will most likely encounter any of the following error messages:
  • “mfplat.dll missing”
  • “The application failed to start because mfplat.dll was not found.”
  • “The program can’t start because mfplat.dll is missing from your computer.”
In other circumstances, the Media Feature Package does not come pre-installed with the main Windows package especially for those who use Windows N, thereby causing the error to pop up. The main cause of this problem is that users who use Windows 10 N do not have the Media Feature pack pre-installed with the installation package. Aside from that, the installation package could go missing after a few Windows Updates or if you have uninstalled it by accident. To resolve this problem, you need to check out each one of the given options below.

Option 1 – Try to enable Media Playback via Command Prompt

If you encounter the mfplat.dll missing error when you attempt to run PLEX or other similar streaming service and you’ve already verified that the Media Feature Pack is indeed installed, you might want to try enabling it using an elevated Command Prompt. There are cases when a particular Windows Update ends up disabling the feature and creates the grounds which results in the mfplat.dll missing error. Thus, you can have to enable the feature via Command Prompt.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “cmd” in the field and hit Enter to open an elevated Command Prompt.
  • Next, click on Yes if a User Account Control prompt pops up.
  • After opening Command Prompt, copy and paste the following command and hit Enter to execute it:
dism /online /enable-feature /featurename:MediaPlayback
  • Close Command Prompt and then open the app once again to check if the problem is now fixed.

Option 2 – Try installing the Media Feature Pack for Windows 10 N version

As mentioned, the Windows 10 N version does not come with Windows Media Player. Meaning to say, the Media Feature Pack is also not installed by default or won’t be updated by the Windows Update component. So if you are not quite sure what Windows 10 version you currently have installed, refer to these steps:
  • Tap the Windows key + S and then type “about” in the search box.
  • From the search results, click on the “About your PC” to open the About tab of the Settings app.
  • Afterward, scroll down to the Windows specifications and check your Windows version under Edition.
Note: If you have verified that your PC is using the Windows 10 N version, you need to install the appropriate Media Feature Pack for your computer. How? Refer to the steps below:
  • Click this link to download and install the Media Feature Pack from Microsoft’s official website.
  • Upon installation, select the edition you want to install using the drop-down menu and then click on Confirm. Take note that there are few reasons why you’d want to install the older version since most streaming services like PLEX and most games usually require version 1803.
  • After that, wait until the request is validated. The download should begin in a few minutes automatically.
  • Once the download is completed, open the installation executable file and follow the next on-screen instructions to install the Media Feature Pack on your computer.
  • Restart your computer. After your computer has rebooted, open the application where you’re getting the mfplat.dll missing error and then check if the problem is now fixed.

Option 3 – Try to extract a copy of the mfplat.dll file from the windows.old directory

If you encounter the error shortly after you just upgraded to Windows 10 from an older version, the best thing you can do to resolve the problem is to use windows.old directory to fetch an old copy of the mfplat.dll file. To do so, follow the steps below.
  • Go to the Windows drive and then look for the windows.old directory where it preserves a copy of your old operating system as well as associated files in case something goes out of hand during the upgrade process.
  • After that, open the windows.old folder and then go to the syswow64 folder.
  • Next, from the syswow64 folder, copy the mfplat.dll file and paste it to C:/windows/syswow64.
  • Restart your computer and check if the error is now resolved or not.
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USB Security key is not working on Windows
As you know, the USB security keys are a secure medium to validate a lot of components in a computer. They can be used to log in to Windows 10. Now with the advancement of APIs, you can authenticate across the website as well using the same key. However, there are times when it may not work and it could be caused by several factors. It could be due to corrupted or incompatible drivers or it could also be due to compromised integrity of the key, and many more. So if you happen to encounter an issue with the USB security key on your Windows 10 computer, then there are several potential fixes you can try. You can try toggling the Internet Options settings or reinstall the respective USB drivers. You could also try changing the PIN of the security key or disable the antivirus program on your computer or troubleshoot the web browser. Refer to the potential fixes provided below to fix the problem.

Option 1 – Try to toggle the settings of the Internet Options

  • In the Windows Search box, search for Internet Options to open it.
  • Next, go to the Security tab and drag the security slider to the lowest possible security for all the given zones.
  • After that, click on OK to save the changes made and close the Internet Options.
Note that this option is only a temporary measure as it can make your computer vulnerable. Make sure to press the Reset all zones to default level button.

Option 2 – Try to update or reinstall the respective drivers

If updating the drivers of the device did not fix the problem with the USB security key, you can try to update or reinstall the Universal Serial Bus Controller drivers instead of using the Device Manager. Refer to the following steps:
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.
Note: If it is a regular USB drive, then it will be listed as a USB Mass Storage Device but if you have a USB 3.0 device, then look for a USB 3.0 Extensible Host Controller.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.

Option 3 – Try to change the PIN of the security key

If the first two options didn’t work, you can try changing the PIN of the security key. There are instances when the PIN for the security key might have been corrupted. Thus, resetting it can help you resolve the problem.

Option 4 – Temporarily disable Firewall and third-party antivirus

Firewall and antivirus programs are known to block the proper functioning of the USB security key. Thus, your antivirus or firewall programs might be the reason why you can’t download anything on your Windows 10 computer. To isolate the issue, you need to temporarily disable both the Firewall and antivirus programs and then check if you can now download anything from the internet. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

Option 5 – Try to troubleshoot the web browser

Troubleshooting your web browser can also help you fix the USB security key problem. You can do that by checking if your web browser supports the security key and you can do that by checking on the official website of your browser. You can also try to update your web browser to its latest version but if it didn’t help, you can try to reinstall it or switch to another web browser.
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Google docs crush with repeating a word

A newfound bug in Google docs is causing it to crush and upon reopening it will crush again making it very difficult to re-access your document. The bug is manifested when a series of the same word is typed into a document and Show grammar suggestion is turned on.

google doc bug

How was it found

A Google Docs user, Pat Needham brought up the issue on Google Docs Editors Help forum.

"I've only tried in Google Chrome, with documents from three separate Google accounts (personal, G Suite Basic, and work one which might be enterprise). All three experience this same issue".

"It's case-sensitive. So trying with 'and. and. And. and. And.' doesn't cause it to crash."

While Needham publicly reported the bug, it appears that the issue was discovered by Eliza Callahan who was writing a poem novel for her novel using Google Docs.

Needham's findings have also been confirmed by other users running Firefox 99.0.1

Another user, Sergii Dymchenko, said strings like "But. But. But. But. But." triggered the same response. Some also noticed putting any of the terms like "Also, Therefore, And, Anyway, But, Who, Why, Besides, However," in the same format achieved the outcome.

A YCombinator HackerNews reader suspected the cause to be the "Show grammar suggestion" option in Google Docs.

A Google spokesperson confirmed the presence of the issue adding, "we're aware of this issue and the team is working on a fix."

How to recover your document

First thing first, turn off Show grammar suggestions so you do not run into issue by accident. In order to turn it off go to Tools and then into Spelling and grammar and untick Show grammar suggestions.

Now, if you already have a document that has been crushed, fear not because there is a workaround to access it. For some strange reason this bug does not manifest on Google Docs mobile app, so you can open the crushed document in the mobile app, delete words that have caused the bug and reopen the document on your desktop.

Until Google comes up with the solution this is currently the only way to address the issue.

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