Restoring accidentally deleted system files

If you encounter the “We couldn’t install some updates because the PC was turned off” while trying to run Windows Update on your Windows 10 computer, then read on as this post will give you a couple of suggestions you can use as a reference to fix this error. Make sure to follow the options given below carefully.

Option 1 – Perform basic computer troubleshooting

If you get the “We couldn’t install some updates because the PC was turned off” error on your laptop, then it’s recommended that you connect your laptop to a power source and then try clicking the Update button again. In addition, you also have to make sure that your computer stays awake until the Windows Update process is completed. This will ensure that your computer does not go into an idle state and interfere with the process.

Option 2 – Try deleting the files from the SoftwareDistribution folder and resetting the Catroot2 folder

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to the steps below.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer and then try to run Windows Update once more.

Option 3 – Try restarting the Windows Update Services

• Open the Services Manager.
• From there, make sure that you set the following services and Startup types:
  • Background Intelligent Transfer Service: Manual
  • Cryptographic Service: Automatic
  • Windows Update Service: Manual (Triggered)

Option 4 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the “We couldn’t install some updates because the PC was turned off” error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Try to install the Windows Updates manually

As mentioned, the error might be because Windows missed installing a particular update which is why you are not able to proceed with the current update. So to resolve the issue, you need to install the update that wasn’t installed by downloading it from the Microsoft Update Catalog website. You also have to make sure that you didn’t turn off the Windows update or have it delayed.

Option 6 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the Windows update error. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.

Error Code 0x80004002 - What is it?

Error Code 0x80004002 is a Windows-based error code that affects Windows 10 and previous operating systems, including Windows XP, Vista, Windows 7, and Windows 8. In most instances, the message box that shows Error Code 0x80004002 pops up as you attempt to install new software or programs on your machine.

Common symptoms include:

• Problems running programs that once worked
• Slow response time of your computer to commands entered with the keyboard or mouse
• Trouble shutting down or starting up your machine
• Error message regarding your registry, updates, or response time.

There are a number of different solutions that you can use to attempt to resolve Error Code 0x80004002. Because there are multiple causes to the issue, some of the methods used to successfully address the problems at hand are fairly simple, while others require advanced knowledge or abilities to complete. If the methods below are not successful in the resolution of the issue or if you aren’t confident in your skills to implement these methods, contact a qualified Windows repair technician to assist you. Once this error message is not rectified, you could be exposing your computer to other error messages, including error code 0x80240020.

Solution

Error Causes

There are many different issues that can contribute to the appearance of Error Code 0x80004002. The most common causes for this particular error message include:

• Errors in registry files
• Missing system files that have accidentally been associated with other programs and deleted
• Viruses or malware that cause corruption in program or system files
• Installations that have failed to complete fully

Further Information and Manual Repair

Due to the number of causes that can contribute to Error Code 0x80004002, there are a number of methods that you can use to attempt to resolve the issues behind the error. While some of these methods are fairly easy to implement, others may require you to use programs like registry cleaners and driver installation wizards, so if you are not comfortable using these kinds of software, contact a certified Windows repair technician to assist you.

Here are the top ways that you can attempt to address Error Code 0x80004002:

Method One:  Run Your Windows Registry Cleaner

Many different registry cleaning tools exist on the Internet, but not all of these are provided by trustworthy sources. Rather than trusting a file from an unknown publisher, you can use the registry cleaning program included in your Windows software package.

Run this tool to complete a scan of your files, discovering which ones may need to be repaired. In most cases, the registry cleaner itself can repair the necessary files and resolve the error.

It is always a good idea to restart your computer after you have run the registry cleaning tool to ensure that your machine can accurately assess the newly repaired files.

Method Two:  Update Your Drivers and Software

In some cases, Error Code 0x80004002 arises when drivers are out of date. If you believe that this is the case, you can check on the status of your various drivers by going into the settings for your operating system and selecting the “Update Drivers” option.

You can also check your system for any necessary updates to your Windows software, which may serve to address the error code.

After you have checked and installed any necessary drivers, make sure to restart your computer to fully apply any changes that the installation process has introduced.

Method Three:  Reinstall Your Windows Software

In some cases, the best way to address the missing or corrupt files that can cause Error Code 0x80004002 is to simply reinstall your copy of Windows. Always make sure to back up your files before reinstalling your software.

Method Four:  Run Your Virus Scan Software

Because Error Code 0x80004002 can also be caused by malware or a virus, you can run your virus scan software to detect and resolve the problem. After doing so, run the registry repair tool to fix any affected files and restart your computer.

Method Five: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

Thorconnwndclass error is an Outlook error that has recently reared its head. Known to create several problems in the proper functioning of the Outlook application, this error is essentially a constituent of the Norton Antivirus Crash Guard Symantec component. That’s why those using the Norton Antivirus program are most likely to encounter this error.

Solution

Error Causes

When the Thorconnwndclass error occurs, the Outlook closes unexpectedly, users encounter problems while sending or receiving emails and, performance of Outlook is degraded and this happens because issues arise while accessing the PST file. Because of this damaged PST file, stored data is unavailable for access. Other factors that trigger the Thorconnwndclass error are listed below.

• Corrupt or damaged Outlook Add-ins
• Corrupt or damaged Outlook bar
• Unfinished Outlook installation
• Faulty settings
• Thorconnwndclass Norton is being used with Outlook

Regardless of the underlying factors that lead up to the occurrence of this error, it's of paramount importance that workarounds are implemented to ensure desired performance of Outlook in the long run.

Further Information and Manual Repair

While there are several ways to rectify this error, some of the most common ones are listed below as follows.

• The most effective solution is the PST file repair tools available online. These tools use a complex algorithm and thoroughly scan the PST file and repair it as needed. This resolves the Thorconnwndclass error that one encounters in Outlook. Usually such software have an easy to use interface and can easily be used, without the need for the user to have a strong technical background. Another advantage of using these software available online is that they not only repair the file, but they often play a pivotal role in retrieving inaccessible or lost data.

Some other tips for manually resolving this problem are listed below as follows.

• First and foremost, disable your Norton Antivirus program if it’s installed on your system. Now, open the Outlook application in Safe Mode. Since this problem may also be triggered by damaged or corrupt Outlook add-ins, it is strongly advised that you disable or uninstall them. Now, you will come across some .dat files. Rename them by changing the existing .dat files to new .dat.
• Another useful approach is to employ the Inbox Repair tool offered by Outlook.
• Finally, one can also use the scanpst.exe file to fix any problem or error that resides within the  Outlook application.

If you connected headphones to your Windows 10 computer to listen to audio but when you check it in the playback devices, you’re not able to find it, read on as this post will guide you in what you can do to figure out what exactly caused this kind of problem and how you can resolve it. This kind of issue could simply be with the headphone itself or the headphone port or your operating system. So if it turns out that the problem is with the hardware, you might have to replace the components. However, it is recommended that you troubleshoot the problem first before doing that. The most basic thing you can do is to try changing the headphone port, although this can be quite difficult since most computers don’t have any extra port for headphones if your computer has one, then give it a go. If it still didn’t work, follow each one of the options provided below.

Option 1 – Try to run the Playing Audio troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the problem with the “No Audio Output Device is installed” error. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10. Run this troubleshooter and see if it can fix the issue or not.

Option 2 – Try to update the Audio driver

If the error has something to do with software, chances are it might be related to the audio driver – it could be that the newest version of your Windows 10 does not work well with the old version of the driver. This is why you have to update your audio driver to the newest available version.

• Tap the Win + R keys to open the Run dialog box and then type in MSC and tap Enter or click OK to open the Device Manager.
• Expand the section of the Audio inputs and outputs.
• And then from the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
• Then also click on the option, “Search automatically for updated driver software.
• Restart your PC after the installation.

Note: If updating the Audio driver didn’t work, you can go to the website of your PC manufacturer and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 3 – Try enabling the headphones from the playback devices

• Tap the Win + R keys to open the Run dialog box and type the “CPL” command.
• Tap Enter to open the Playback devices.
• Next, right-click on any open space section and check the boxes for the “Show Disconnected Devices” and “Show Disabled Devices” options.
• After that, this should help in displaying the headphones in the section of Playback devices.
• And if they are disabled, you can just right-click them to have them enabled.

Mac OS

A solid reason to switch to Mac from Windows PC is Mac OS. Based on Linux, offers more stability and better security than Windows but you will not be able to find a vast array of applications on it.

Even when Mac OS X (the first big one) was first introduced, it looked and felt like ages beyond Windows (Microsoft just recently made a slick and modern design with Windows 11). Under the hood, it turned out that the operating system itself is stable and incredibly fast & responsive. If you value stability and easiness of use, Mac OS is the Operating system for you.

Apple ecosystem

This one is easy, if you are already invested in apple devices like iPhone and iPad, having an apple computer is one step forward into the apple ecosystem and one more step into easy sharing of documents and data between devices.

Calendars, emails, photos, videos, documents, and many more can easily be shared and synched between devices with a single apple ID making workflows much easier than on other operating systems.

Development

Developers all around the world say that developing on Mac is much better and smoother than on PC, this has probably to do something with OS being based on Linux but whatever the case is, it is much smoother and it just feels better. Apple laptops are often the go-to choice of developers for a reason.

Also if you are in the development business for applications and services aimed at iPhone or iPod then there is no really another way than to be into the apple ecosystem and own apple hardware.

Professional software

A lot of professional-grade software exists for both the Windows platform and Mac OS but there is some software that exists exclusively for Apple hardware like Final Cut Pro or Logic Pro. Both applications are used by professionals and are industry-standard software.

Logic pro is used by industrial audio specialists all around the world and is used in professional studios. Final Cut Pro is also used worldwide by video editors and if you are specializing in any of these two fields Mac seems like a very reasonable platform since the software can not be found on Windows. These two are examples, there are other similar applications that are only available on Mac OS

Longevity

Apple hardware is made of high-quality materials and components and it is proven over time that it lasts longer than usual. There are iPhones out there that have 13 years and they are still working, G3 and G4 Macs that are still functional.

When buying Apple products they will outlive other ones if treated properly so in the end you could be saving money by purchasing them.

As you know, each time you log out of your Windows 10 computer, it will take you to the login screen where you can switch users or log back in. But there are instances where Windows 10 remains stuck on the signing out screen, along with a blue spinning circle and all you can see is the process of your computer signing out, however, it does not progress and only gets stuck there. Thus, in this post, you will be guided on how you can resolve such an issue on your Windows 10 computer. So if you are one of the users who experience the same problem, there are several fixes you can check out if your computer is stuck on the signing out screen with a blue spinning circle. You can try to force shutdown your computer or troubleshoot the problem in a Clean Boot State. You could also try to check the status of the User Profile Service or repair User Profile, as well as run System Restore. For more details, refer to each one of the suggestions provided below. But before you troubleshoot the problem, make sure that you are logged in to your computer as an administrator.

Option 1 – Try to force shutdown your computer

The first thing you can do is to force reboot your computer as this simple fix could help in fixing the problem. This option is quite simple, just make sure that before you do it, you have to save all your work.

• First, turn on your computer and press and hold the power button for at least 30 seconds. You might notice the screen flashing or making any changes, just ignore it.
• After that, plug out and plug in your computer and automatically turn it on.
• Once done, check if the issue is now fixed or not.

Option 2 – Put your computer in a Clean Boot State

It is possible that some third-party application is causing your computer to get stuck in the signing out screen. So you can try putting your computer in a Clean Boot State and see if it fixes the problem.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Once your computer is in a Clean Boot State, you should now be able to sign out or sign in without any problem.

Option 3 – Try checking the status of the User Profile Service

If forcing your computer to shut down or putting your computer in a Clean Boot State didn’t fix the problem, you can try to check the status of the User Profile Service since it is the one responsible for loading and unloading user profiles. Thus, if this service is disabled or stopped, you will no longer be able to sign out or sign in successfully.

• Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Services Manager.
• From there, look for the User Profile Service and make sure that its Startup Type is set to Automatic and that its status is “Started”.
• Once done, exit the Services Manager and see if the issue is resolved.

Option 4 – Try to repair your corrupted profile via Registry

In this second option, you can try to repair the corrupted profile using the Registry but before you proceed, make sure to create a System Restore Point and then follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “regedit” in the field and hit Enter or click OK to open the Registry Editor.
• Next, go to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList
• Once you’ve opened the registry key, you should see a list of all the user profiles on your computer. Now click on each S-1-5 folder and look for the “ProfileImagePath” entry and double click on it to check which user account it is related to. You will see a path like “CUsersACK” where “ACK” is the username.
• You should know which of the user account is corrupted. Just look for a key named “RefCount” and change its Value data to “0” and click OK. And if it isn’t available, simply right-click on the right pane and create it.
• After that, double click on the key named “State” and make sure that the Value data is “0” and click OK.
• Exit the Registry Editor and restart your computer to apply the changes made and then check if it fixed the problem or not.

Option 5 – Run System Restore

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Windows updates have become a regular occurrence in our digital lives. They are frequent and have become quite necessary. Most of the time they bring us quality content like fixed security, resolved bugs, and even new features but from time to time update itself can be not downloaded properly or it can have some issues when installing. Windows Update Error 0x800F0825 is one of these update errors that will be reported seemingly after applying the update. Altho annoying error it is nothing system breaking and can be easily resolved. Hello and welcome everyone, today we will provide you with solutions on how to resolve error 0x800F0825 when trying to complete a Windows update.

Run Windows troubleshooter

Built-in Windows troubleshooter can help a lot in resolving these issues and we will try it as a first solution because of its simplicity and ease of use.

• Click on START
• Click on settings
• Navigate to Update & Security > Troubleshoot > Additional Troubleshooter > Windows Update
• Click on Run the troubleshooter
• Follow onscreen instructions and let the troubleshooter try to solve the issue

Clear contents of SoftwareDistribution & Catroot2 folders

Altho SoftwareDistribution and Catroot2 folders are essential for the update process it can happen that badly downloaded updates or similar corruption can be stored there and thus producing this error.

• Open file explorer and locate these two folders, go inside and delete content inside them
• Try updating again to see if corruption inside folders was the issue.

Update manually

If the previous two solutions have not produced a result and the error is still present then go to the official Microsoft Update Catalog and download the update manually The catalog is here. Search for updates from the Windows Update Catalog In the Search box, type your search terms. You can carry out a full-text search, using a keyword, KB article, MSRC bulletin, driver manufacturer, driver model, driver version, product, and a classification. Select the appropriate version of Windows. Search or click on Advanced Search if you want to refine your search. A list will be displayed. Select the updates that you want to download. Click Add for each selection to add it to the download basket.

• Download the updates. You may be asked to install an Active-X download control to be able to download files from this site
• Double-click on the downloaded updates to install them

Administrators can download updates from the Microsoft Download Center or the Windows Update Catalog to deploy to multiple computers If you are running Windows Server Update Services (WSUS) 3.0, System Center Essentials (SCE), or System Center Configuration Manager (SCCM) you can import updates directly into these applications. Security updates, critical updates, service packs, update rollups, definition updates, and critical drivers can be configured to synchronize with your server automatically. You can still import these updates into your application by using Microsoft Update Catalog; however, depending on how you configure WSUS, SCE, and SCCM, you may not need to import the updates.

Disable system protection

In some rare cases, antivirus or firewall could interfere with both downloads and execution of certain files. If each previous solution failed disable temporarily your security software and try executing the update again.

If you find that the scroll bar in your Google Chrome browser is missing all of a sudden, and it becomes difficult for you to scroll down the web page and see its content, worry not for this post will guide you on what you can do to resolve this problem. Usually, when the mouse cursor stays hidden in the corner and only appears when you point it to the edge of the screen. However, there are instances when it won’t appear which makes navigating the web page you are visiting quite impossible. So if you encounter this kind of strange behavior on your Google Chrome browser, there are several suggestions you can check out to resolve it. In most cases, updating the browser resolves the problem, but if it does not, you can try restoring the browser’s settings to their default state by resetting Chrome or you could also disable hardware acceleration or disable the overlay scrollbars flag. For more information, follow each one of the options provided below.

Option 1 – Reset Google Chrome

Before you proceed, make sure that the Chrome browser is not running anywhere in the background via Task Manager. Once you’ve made sure that it’s no longer running, refer to these steps:

• Tap the Win + R keys to open the Run dialog box.
• Then type “%USERPROFILE%AppDataLocalGoogleChromeUser Data” in the field and tap Enter to open this location.
• From there, look for the Default folder and then tap the Shift + Delete button and if a confirmation prompt appears, click on Yes.
• After deleting the Default folder, open Google Chrome and click on the three vertical dots icon located in the top-right corner to open the menu.
• Next, click on Settings and scroll down and then click on Advanced to open the Advanced Settings.
• Then scroll down until you see the “Reset and clean up” section and click the “Restore Settings to their original defaults” option.
• After that, you will see a confirmation box and from there, click on the Reset settings button to reset your Google Chrome browser.

Option 2 – Try to disable the Hardware Acceleration

For better performance, Google Chrome uses the Hardware Acceleration by default. Unfortunately, there are just some cases when your hardware, GPU to be specific, might not be able to cope with the requirements, resulting in the black screen issue. And if this is your case, you should try to disable the hardware acceleration from your Google Chrome browser settings panel. To do so, follow the steps below.

• Open the Google Chrome settings page.
• Click on the Advanced button to get more options.
• Look for the option called “Use hardware acceleration when available” and then disable it by toggling the button to the left.
• After that, check if the screen flickering issue in Chrome is fixed.

Option 3 – Try to disable “Smooth Scrolling” in Chrome

Disabling “Smooth Scrolling” in Chrome might also help you fix the issue. To do so, follow these steps:

• Open Chrome and type “chrome://flags” and hit Enter.
• Next, look for a flag named “Smooth Scrolling”. You can scroll down until you find it or search it in the Search Flag bar. Note that Smooth Scrolling is enabled by default in the newer versions of Chrome.
• After that, select the drop-down menu and select Disabled.
• Then click on the “Relaunch Now” button.

By default inside Windows 11 in File Explorer, once the file is selected, the small check box will appear beside it on left indicating visually that the file is selected. Older users will remember this feature from old Windows Vista and the feature itself is great if you are on some sort of touch device and need to select multiple files. However, if you are working on a computer with a keyboard and mouse this feature might annoy you and seem like something that is not needed. Like many things inside Windows 11 this feature also can be customized and turned OFF if you do not want it. In this guide, we will see how to turn these boxes off. Microsoft has somewhat hidden this feature but luckily it is not difficult to find it if you know where to look.

Turning check boxes OFF

1. Open File Explorer (if you do not have an icon on your Taskbar, right-click on the Start button and select File Explorer from the menu)
2. Click on View on the top toolbar
3. Select Show
4. Uncheck Item Check Boxes

That is everything that needs to be done, after the checkbox is unchecked all check boxes from File Explorer will disappear. If you wish to turn boxes back ON, just follow the steps and check the box beside Item Check Boxes.

As you know, Excel sheet is frequently acclaimed as one of the most useful software that allows users to create spreadsheets, crunch numbers as well as prepare a business report. Usually, tapping the arrow keys to move from one cell to another. However, there are times when you might experience trouble in tapping them – for instance, they won’t work when you tap them. This kind of problem can be quite frustrating since no matter what you do, especially when you tap the arrow keys, instead of a single cell, it moves the entire spreadsheet. If you are one of the users who experience this problem, worry no more for this post will guide you on what you can do to fix it. When arrow keys won’t function as intended in Excel spreadsheets, it could be due to unintended behavior of the Scroll key or it could be related to some issues with the keyboard driver. Whatever the cause is, here are some suggestions you can check out to fix it.

Option 1 – Try to disable the Scroll Lock

The first thing you can do to fix this problem with arrow keys is to disable the Scroll Lock. Although doing this is easy, newer laptops don’t actually come with it so if your keyboard does not come with a scroll key, all you have to do is tap the Fn key and disable Scroll Lock. Aside from that, you could also use the on-screen keyboard to turn off the Scroll Lock. You will see its status on the Excel sheet which will help you to double-check. Moreover, you could also tap the Shift + F14 keys to toggle off the Scroll Lock. To use the on-screen keyboard to turn off Scroll Lock, follow the steps below.

• Tap the Windows key and type “on-screen keyboard” and then tap Enter.
• Once the on-screen keyboard is opened, you should see that the Scroll Lock is on the “On” position since the ScrLk keys are in blue.
• Like pointed out earlier, you can utilize the Scroll Lock indicator located in the status bar as well as disable or enable the scroll key by using this feature on Microsoft Excel.

Option 2 – Try turning on the Sticky key

If disabling the Scroll Lock did not fix the problem, you can try turning on the Sticky Key instead. A lot of users reported that this option fixed the problem for them. So you should try to turn on the Sticky key and to do that, follow the steps below.

• First, type “control panel” in the Start Search and click on Control Panel from the search results.
• Next, select the “Turn On Sticky Keys” option and click on OK.
• After that, go back and uncheck the “Turn On Sticky Keys” option. This should fix the malfunctioning arrow keys on Excel.

Option 3 – Try running the Hardware and Devices Troubleshooter

The first thing you can do to fix the problem is by running the Hardware Troubleshooter. Although it won’t make much of a difference, there’s still a possibility that it could automatically fix the problem with these function keys. To use it, refer to these steps:

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 4 – Update the keyboard driver

You can also update the keyboard driver to fix the problem. There are cases when an outdated or corrupted driver can fix the problem. To do so, follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
• From there, look for the keyboard driver and click on it.
• Next, right-click on the keyboard driver and select the Update driver option.
• After that, click the “Search automatically for updated driver software” option to proceed.

Option 5 – Reinstall the keyboard driver

If updating the keyboard driver didn’t help, then you might want to reinstall it. How? Follow the steps below.

• Tap the Win + R keys to launch Run.
• Type in MSC into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. Look for the keyboard driver, right-click on it and then select “Uninstall device”.
• After that, unplug the device and restart your PC.
• Then plug your device back in. Assuming your device is connected to your PC, open the Device Manager again.
• Next, click on the Action button and click the Scan for hardware changes button. That should fix the problem

Note: You could also completely uninstall the driver and go directly to the manufacturer’s website and download the latest driver for your hardware and then install it.