Restoring accidentally deleted system files

Experiencing issues while using Remote Desktop connections is not uncommon. One of the issues that users encountered recently while trying to connect to their Remote Desktop network is the error saying, “Your credentials did not work, The login attempt failed”. If you are one of these users, then you’ve come to the right place as this post will walk you through fixing the problem. When facing this kind of problem, the first thing you can try before you do some troubleshooting steps is to verify the credentials. But if you are certain that you’ve entered the correct credentials just like what other users reported, then it’s completely a different matter. Based on the reports, this error is common on newly installed versions of Windows 10 or after reinstalling the operating system which could mean that the problem might be due to the Windows security policies or the username might have been recently modified. The latter case is a possibility especially if you’ve reinstalled Windows 10 and had entered a new username. In such a case, you will really have a difficult time connecting to your Remote Desktop connection since its credentials do not really automatically change. If you’ve verified that your credentials are correct, then now’s the time you troubleshoot the problem with the help of the potential fixes provided below. Just make sure that you follow each one of them in sequence.

Option 1 –Try to run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
• Restart your computer.

Option 2 – Try to change the network profile from public to private

According to some reports, this error occurs on systems where the network profile was set to public. Thus, you need to change the network profile to private to resolve the problem. How? Refer to these steps:

• Go to Start and from there click on Settings > Network & Internet > Status.
• Next, click on the “Change connection properties” option.
• After that, set the radio button of Network Profile from Public to Private.
• Wait for a couple of seconds until the system is done applying the changes you’ve made and then see if you can now connect to the Remote Desktop connection.

Option 3 – Try changing the account username

As mentioned, one of the possible causes for this error is the reinstallation of the operating system. You might have changed the username for the system but it does not really change the username of the Remote Desktop connection as well. Thus, you have to change the username back to what it was before you’ve reinstalled Windows 10.

Option 4 – Try modifying the Windows Security Policy

You can also try to edit the Windows Security Policy as it could help in resolving the error. This Windows Security Policy, when enabled, will not allow non-admin users to log on to the Remote Desktop connection. So if you want to allow non-admin users to use the Remote Desktop connection, then you need to modify this policy. Note that you can only do that if you are the admin of the system yourself.

• Tap the Win + R keys to open the Run utility.
• Then type “secpol.msc” in the field and tap Enter or click OK to open the Local Security Policy.
• After opening the Local Security Policy window, select Local Policies > User Rights Agreement located on the left pane.
• Next, double click on “Allow log on through Remote Desktop Services” located in the right pane.
• And in the next window that appears, select Add user or group.
• After that, type in the username of the intended non-admin user under the “Enter the object names to select” column.
• Once done, click on the Check Names button to fix the username and then click OK to save the changes made.
• Restart your computer.

Option 5 – Use the Group Policy Editor

• Tap the Win + R keys to open the Run dialog box and then type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
• Next, navigate to this path: Computer Configuration > Administrative Templates > System > Credentials Delegation.
• Double click on the “Allow delegating default credentials with NTLM-only server authentication” policy setting located on the right pane to edit it.
• After that, shift its radio button to Enabled and click on Show.
• Then type “TERMSRV/*” in the Value box and click OK.
• Now repeat the same for the following policy settings:
  • “Allow delegating default credentials”
  • “Allow delegating saved credentials”
  • “Allow delegating saved credentials with NTLM-only server authentication”

• Once you’re done, restart your computer and see if the problem is fixed.

If you have a dual monitor setup on your Windows 10 computer and you mostly use the second screen when you are presenting something, this makes the Taskbar completely unnecessary and is not really required. So if you are using your computer generally and do not want the taskbar on your second screen, read on as this post will guide you in disabling Taskbar on your second display. The good thing is, Windows comes with a built-in feature to disable Taskbar on your second screen or projector connected to your computer. In this post, you will be guided on how you can hide or disable the Taskbar from the second monitor in Windows 10. This post is coming in handy especially if you are using projectors or multiple displays. Refer to the steps given below to disable Taskbar on the second display in Windows 10. Step 1: Go to Settings and click on Taskbar from the left menu. Step 2: After that, scroll down to lo look for Multiple Displays. Step 3: Next, turn off the toggle labeled, “Show taskbar on all displays”. Note: After completing the steps given above, it will disable the Taskbar on all the secondary displays. Bear in mind that these settings will work only if you are running a second screen in Extended mode. Contrariwise, if you are in the Duplicate mode, this setting will not work but you can always set your Taskbar to Autohide so that it won’t be displayed.

On the other hand, if you are facing some issues in finding which screen is primary and which one is secondary, refer to these steps:

Step 1: Go to Settings and select System. Step 2: Next, from the left menu open Display. Step 3: From there, select the desired display and make it the primary one as required by your setup.

Error Code 14 - What is it?

Generated due to temporary device and Window system conflicts, Error code 14 is a typical Device Manager error.  This error code can pop up anytime and usually displayed in the following format:

“This device cannot work properly until you restart your computer. (Code 14)”

Though it is not a fatal error code like the infamous Blue Screen of Death and runtime error codes, nonetheless it is still advisable to repair it immediately before any delay to avoid inconvenience.

It can lower your PC’s performance and hamper you from using certain hardware devices as a result of driver problems.

Solution

Error Causes

Error 14 is triggered when your system is unable to correctly read the files and settings which is important for running a certain piece of your PC hardware. Now this conflict may occur due to reasons like outdated, corrupted, or poorly installed drivers. Other causes may include corrupted registry entries.

Simply put, Error code 14 is a good reminder that PC users should pay attention to updating device drivers to ensure healthy systems and optimum PC performance.

Further Information and Manual Repair

The good news is that error code 14 is quite easy to resolve. You don’t have to spend hundreds of dollars to hire a professional programmer to get it fixed. To repair, simply follow the DIY methods listed below.

We have compiled some of the best, proven, and easy to perform solutions for PC users to resolve Device Manager error codes like error code 14. Follow the instructions here to resume the functionality of your PC.

Let’s get started:

Method 1 - Reboot Your System

Sometimes, an action as simple as rebooting your PC can also resolve technical problems like error code 14. So, before you try any other method, try giving this a shot.

The moment the error code pops on your screen, simply close all the programs running on your system and restart your PC. This refreshes your system settings, processes and services allowing it to run smoothly.

However, if the error still persists, then try other methods given below.

Method 2 - Delete the Corrupted Registry Entries

Corrupted registry entry can also trigger error code 14. To resolve delete the corrupted registry entries. For this, go to the start menu and type Regedit. A dialog box will open. Now navigate through the HKEY_LOCAL_MACHINE key. Expand further to locate HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass. Once located, now in the right pane click upper filters and then click delete on the edit menu. Click yes when prompted to confirm the deletion.

Now in the right pane, click lower filters. Repeat the same steps as performed to delete upper filters. Confirm deletion and then exit the registry editor. To activate changes, restart your PC. This will hopefully resolve the issue. If the error code pops up on your computer screen, then try method 3.

Method 3 - Update Corrupted/Outdated Drivers

Drivers are basically software applications that communicate and provide instructions to your system to operate hardware devices.

When these become corrupt or outdated, you start experiencing problems like error code 14. To resolve, locate corrupted drivers and update them. You can do it both manually and automatically. We’ll discuss both ways.

For a manual driver update, go to the start menu, control panel, and then Device Manager. Now go through all devices listed to locate problematic drivers. To identify problematic drivers, look for yellow exclamation marks next to each device. Devices with yellow exclamation marks indicate that driver issues. To repair, right-click on each hardware device and select update driver.

Method 4 - Install DriverFIX - Alternative to Manual Driver Update

Updating each driver separately and manually is a stressful and frustrating task. This can take a lot of your time. Sometimes, you may also have to download new driver versions from the internet to install perform updates. To avoid the hassle and save time, it is advisable to install a program like DriverFIX.

This user-friendly and intuitive software is based on sophisticated technology featuring an intelligent programming system that automatically detects all your PC drivers in seconds.

Once you install this software on your system, it instantly identifies problematic drivers and matches them to the latest versions. It updates PC drivers immediately thereby resolving the error code 14 problem in a few seconds. It enables accurate installations and ensures that your PC runs at its optimum level.

More importantly, with this software installed on your PC, you don’t have to worry about keeping track of your driver updates anymore. The software updates drivers on a regular basis with new and compatible versions ensuring that your PC functions properly and you don’t experience any type of Device Manager error code. It is easy to use and install. It is compatible with all Windows versions.

Click here to download DriverFIX to resolve error code 14 on your system right away.

The Google Chrome browser checks the SSL Security Certificate of the website that you are trying to open. However, if Chrome is not able to check the certificate then you might encounter an error related to the SSL Certificates which you might face when browsing the web. This particular error is the ERR BAD SSL CLIENT AUTH CERT error which is caused by many factors such as the computer’s Time, Cached Data is corrupt, Date is out of sync, as well as third party software installed in your computer is the one that’s blocking the site and many more. The ERR_BAD_SSL_CLIENT_AUTH_CERT error might also be coming from the website’s end. It could be that the server is rejecting the certificate the client website is sending. The certificate might have already expired or the server may not trust its issuer – whichever the case may be, here are some options you can check out to fix the error.

Option 1 – Sync Date and Time

The first thing you can try is to sync the Date and Time of your computer as the wrong Date and Time settings are one of the most common causes of connection problems like the ERR_BAD_SSL_CLIENT_AUTH_CERT error. This is because of the incompatibility between the SSL Certificate validation date and the System Clock. Thus, you have to sync your System Clock. Refer to the steps below to do so.

• Right-click on the Taskbar and click on the Adjust Date and Time option.
• Next, click on the Sync Now button to synchronize the Date and Time with the Microsoft Servers.
• Now make sure that the Time Zone that’s set on the same page is correct.

Option 2 – Try clearing the browser data

There are times when some data in the browser is conflicting with the loading of the website and triggers errors like ERR_BAD_SSL_CLIENT_AUTH_CERT. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.

• Open your Google Chrome browser.
• After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
• Now select every checkbox that you see and click on the Clear browsing data button.
• Then restart your Chrome browser and check if you can now open any website or not.

Option 3 – Try to check and fix any possible conflicts with third-party programs

Third-party programs like internet protection software could be interrupting the connection and causing the error. For some unknown reason, your antivirus program or firewall might be detecting the webpage you are trying to open as malicious or with less credibility which is why it is blocking the browser from opening the website. To fix that, if you have third-party programs installed like VPN, security software, or any add-on, or firewall, you can disable them temporarily and see if it fixes the problem and you’re able to pull up the website. After a while, you have to enable them back and configure their settings so that the website won’t get blocked again.

Option 4 – Try enabling SSL 3 / TLS and disable QUIC Protocol

If you were using Google Chrome when you got the ERR_BAD_SSL_CLIENT_AUTH_CERT error, then you need to follow the protocol fixes for SSL3/TLS and QUIC which are usually some of the reasons that cause the SSL version / Cipher Mismatch. It also has a few fixes for Windows 10 computer where you can clear the certificates and make sure that your computer date and time is in sync with your time zone and so on. If you were using Edge or Internet Explorer when you got the error, then you have to follow the steps below.

• Type “Internet” in the search box of your browser. After that, you should see the Internet Options from the search results.
• Next, open the Internet Properties window and switch to the Advanced tab and then scroll down to the Security section.
• From there, check the “Use TLS 1.1” checkbox as well as the “Use TLS 1.2” checkbox and then click OK to save the changes made.
• Restart the browser.

On the other hand, if you were using Firefox when you go the error, here’s what you have to do.

• Open Firefox and in the address bar, type “about:config” and hit Enter.
• If a warning appears, just click on the “I accept the risk!” button to proceed.
• Next, type in “TLS” in the search field and hit Enter.
• Then look for “security.tls.version.min” and double click on it and set its integer value to 3 to force the protocol of TLS 1.3.
• Now click OK and restart Firefox and do the same thing with SSL.

Option 5 – Try to update Google Chrome

You might also want to try updating your browser to its latest version and have it installed in your computer. After you install the update, check if you can now open the website you were trying to open earlier.

Option 6 – Get rid of any conflicting browser extensions

• Open Chrome and press Alt + F keys.
• Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
• Click the Recycle bin and select Remove.
• Restart Chrome and press Alt + F keys again.
• Proceed to On Startup and mark Open a specific page or set of pages.
• To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.

Note: If removing the browser extensions or toolbars didn’t work, you can also try to reset your Google Chrome browser.

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

If you are trying to install Microsoft Office on your Windows 10 computer but encounter an error code 30068 instead, read on as this post will guide you in fixing this problem. One of the causes of this error is an issue with the Office Click-to-Run service. It can also occur due to issues with the installation. And aside from the error code 30068, the error codes could also appear like this: 30068-29 (2), 30068-4 (3), 30068-4 (1715), 30068-39 (3), and many more. In most cases, the installation of Microsoft Office happens directly from the Microsoft servers which work via Click-to-Run service. This service is an alternative to MSI or offline installation. It is a Microsoft streaming and virtualization technology that helps in reducing the time that’s required to install Microsoft Office. Although it saves a lot of time, it also requires a good and stable internet connection for it to properly work. So if you encounter error code 30068 or any of the aforementioned error codes above when using this service, here are some potential fixes that could help.

Option 1 – Try to restart your computer and reinstall Office

The first thing you can do is restart your computer and then try installing Office again. It is possible that there’s some glitch and a restart might fix it. Once you’ve restarted your computer, install Office again. And if the online installation didn’t work, you can also try to download an offline Office setup.

Option 2 – Try checking if the Click-to-Run service is disabled

The next thing you can do is to verify if the Click-to-Run service is enabled or disabled. You can check its status in Services. How? Refer to these steps:

• Tap the Win + R keys to open the Run dialog box and then type “services.msc” in the field and tap Enter or click OK to open Services.
• Next, look for the Microsoft Click-to-Run service from the list of services and once you found it, double click on it.
• After that, go to the General tab and in the Startup type section, click on the drop-down menu and select Automatic.
• Then click on the Apply and OK buttons to save the changes made.
• Once you’re done, try to install Office again and see if the error is now fixed.

Option 3 – Try to uninstall and reinstall Office If neither of the two given options above worked, then you might want to uninstall Office and reinstall it. All you have to do is download the Microsoft Office Uninstall tool from the official site of Microsoft and run it. This will remove any incomplete Office installation as well as unwanted files. It will also get rid of all the Office apps and settings on your computer. This same option can be also applied if you encountered error code 30068-4 (3) when installing Office. On the other hand, if the Uninstaller tool throws an error that says, “Office installation is missing”, you have to check if there is an ongoing installation of Office.

If you have suddenly run into a problem when trying to connect or pair your Bluetooth keyboard with your Windows 10 computer, read on as this post will guide you on how exactly you can resolve the problem. This kind of problem typically occurs when you’ve disabled the Bluetooth option. However, this option is already enabled and you still encountered the same error message saying, “Check the PIN and try connecting again”, then you need to troubleshoot the problem further. In most cases, this kind of issue can be fixed when you restart your computer and go to the Windows Settings and select the “Add Bluetooth or other devices” option and then put the keyboard into pairing mode. And when the keyboard appears in the “Add a device” dialog box, just select it. On the other hand, if your Bluetooth keyboard won’t get connected to your Windows 10 computer and you encounter an error that says, “Can’t pair Bluetooth keyboard, Check the PIN and try connecting again”, then you need to check out the options provided below but before you do so, make sure that you create a System Restore point first as some of the troubleshooting options provided involves the Windows Registry.

Option 1 – Try to use the Device Pairing Wizard

The Device Pairing Wizard is the one that allows your computer to look for any new devices and display them underneath it. All you have to do to use this wizard is to follow its instructions to connect your Bluetooth device to Windows 10. To get started, follow these steps:

• First, tap the Win + R keys to launch the Run utility and type “devicepairingwizard” in the field, and then hit Enter to run the Device Pairing Wizard.
• After that, wait for a couple of seconds until the devices appear. Once they do, select the Bluetooth device you wish to add.
• A new screen with a passcode should appear instantly. You need to take note of the given passcode and type them on your Bluetooth keyboard.
• Once done, tap Enter. This should help in pairing your computer to your Bluetooth keyboard.

Option 2 – Try to use the Registry Editor

The next thing you can do to resolve the pairing issue with your Bluetooth keyboard is to use the Registry Editor by following these steps:

• Tap the Win + R keys to open the Run utility and type “Regedit” in the field and then hit Enter to open the Registry Editor.
• Next, navigate to this registry path: HKEY_USERS/.DEFAULT/Software/Microsoft/Windows/CurrentVersion/Bluetooth/ExceptionDB
• From there, look for the folder named “Addrs” and expand it. If you see any folders or keys under it, select them and delete them. These keys represent the MAC address of your Bluetooth devices.
• Once you’re done, restart your computer and try to pair your Bluetooth keyboard once more.

Option 3 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the Bluetooth Troubleshooter.

• Open the Windows 10 Settings.
• Then go to Update & Security > Troubleshoot.
• You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
• Now follow the next screen options.

Option 4 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since you have trouble pairing your Bluetooth keyboard, you can update, rollback, or uninstall the Bluetooth drivers. How? Follow the steps below.

• Tap the Win + X keys to open the Device Manager.
• Next, look for the Bluetooth device and right-click on it.
• Select the option “Update driver”.
• After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.

Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it.

Hello everyone and welcome to how to fix Windows when it is not starting tutorial. Here we will tackle some common problems and solutions in order to help you to get back both your computer and Windows in working order. Windows not booting and loading is an annoying issue that can even result in complete loss of your data and can also consume a lot of time if no other solution than clean install remains. Also if you are not tech-savvy, this issue can cost you as well since you will have to hire a professional to solve this problem for you. Here at Error Tools, we aim to help so you can overcome your PC issues yourself by providing you daily with tutorials, tips, and tricks and helping you with all of your Windows issues. All of that being said, let's see what are issues that can prevent your computer or Windows from booting up and get around them so everything is back in working order.

1. Use repair tool

   Windows 10 comes with a startup repair tool that has the goal to repair and fix errors preventing Windows from booting up. To use this tool however you will need Windows 10 bootable USB stick. You can create a bootable USB directly on the Microsoft site. Once you have it ready, plug it in and reboot your computer, choose to boot from USB. When you are on the Windows setup screen, click on next and then on Repair your computer. Go to troubleshoot > Advanced options > Startup repair. When Startup repair is clicked, Windows will boot, scan files for issues, and if they are found he will automatically fix them.

2. “Windows Failed to Start” 0xc00000f error

   If you get this error on your boot of Windows, then you have corrupted boot configuration data. In order to fix this error, you will also need a bootable USB with Windows 10 on it. Make one on the Microsoft site if you don't have it and reboot your computer, boot from USB, on the setup screen click on next and then on Repair your computer. Click on Troubleshoot and then on the command prompt. In the command prompt type the following: bootrec /FixMbr bootrec /FixBoot bootrec /ScanOs bootrec /RebuildBcd exit Reboot your PC without a USB

3. Boot into safe mode

   Safe mode for Windows loads only its core without drivers and with minimal services. If you can boot into safe mode then the issue is with some application or driver causing the problem. Try the selective boot option to eliminate what is causing the error.

4. Make sure your hardware is connected

   Some RAM or hard drive out of socket can cause Windows not to be able to boot, check all connections just in case.

If everything else fails, perform a clean Windows installation. The reason for Windows not booting up can be caused by various viruses and malware also if that case it would be best to format and perform a clean install.

What is Error 0x00000024?

Error 0x00000024 can be seen when you start up and a screen comes up asking which mode you would startup in. Regardless of the mode you select, it leads up to the Windows screen with the loading bar and your computer crashes from there onwards. When you press F8 in order to select the “Disable Automatic Restart On System Failure” option, that is when this error shows up:

ST0P 0X00000024 (x00190203, 0x82700550, 0xc000012, 0x00000000)

Due to this error, both Safe and Normal modes become inaccessible.

Solution

Error Causes

If you’re having this error then it is the indication of an issue with the file NTFS.sys. Further, there might also be problems with the IRP (Interrupt Request Packet) or the disk may have been corrupted. There are multiple other causes of this error, including heavy fragmentation of your hard drive or problems caused by your antivirus software.

Further Information and Manual Repair

First and foremost, you are suggested to run Chkdsk. In order to do this, you have to enter your BIOS and select CDROM as your primary booting device. Now follow the below-mentioned steps:

1. Insert your Windows XP installation CD into the CDROM and reboot your PC.
2. Press any key to proceed with the boot from CD when you are prompted to do so.
3. When the Windows XP setup menu shows up, hit the “R” key to proceed with repairing Windows.
4. If there is only one Windows installed on your computer then hit the “1” key and proceed by pressing enter. If there are more than two Windows then hit the number which is associated (according to the screen you are viewing) to the Windows you want to repair. Usually, this is C:/Windows and associated with “1” but if that is not the case then you should simply press the number that corresponds with the windows you want to repair and proceed.
5. Now, you will see a screen that prompts you to enter your administrator password. Most people don’t have an admin password and in that case, you should simply hit enter and you’d be good to go. If you do have an administrator password, however, then you should type it in, hit enter, and proceed.
6. When the DOS prompt shows up, type in chkdsk/f and hit return.

If you see no improvement in solving Error 0x00000024, and the problem keeps persisting, then you should start over. But this time you should type sfc/scannow instead of chkdsk/f and hit return. There are a few other complex methods that you can try as well but this is the most recommended procedure as it is easier, quicker, and most likely to fix the error.

What is Windows ImageAcquisition High CPU & Disk usage? The Windows Image Acquisition is the driver model in charge of the communication between the graphics hardware and the operating system. There are times when it causes high disk and CPU usage in Windows 10 systems which results in slow performance of the computer. To fix this issue, read on as this post will help you in addressing the problem. The cause of this problem might have something to do with the hardware or the drivers. And so if your computer becomes slow because of the Windows Image Acquisition process, here are some suggestions that might be of help. You can try to restart the Windows Image Acquisition service, run a System File Checker Scan, disconnect & reconnect imaging hardware as well as update and reinstall the drivers and updating the graphics drivers. For a complete set of instructions, follow the given options below.

Option 1 – Try restarting the Windows Image Acquisition Service

• Tap the Win + R keys to open the Run dialog box.
• Then type “services.msc” in the field and hit Enter to open the Windows Services Manager.
• From there, look for the Windows Image Acquisition Service and check on its service Status.
• If the Service Status is blank, right-click on it and select Start. And if the service Status is Running right-click on it and select Restart. After that, check if your computer’s performance is now back to normal.

Option 2 – Try running a System File Checker scan

As you know, running a System File Checker scan can help in replacing missing files as well as repair the corrupted ones which might be the reason behind the problem.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Restart your computer after the scan is completed.

Option 3 – Try disconnecting and reconnecting the imaging hardware and then update and reinstall its drivers

It could be that the hardware that calls for the Windows Image Acquisition service has some issues which are why disconnecting and reconnecting the imaging hardware like scanners, printers, cameras can help in fixing the problem. In addition, you can also boot your computer in a Clean Boot State so that you can find the problematic hardware by hit and trial method. Refer to the steps below to do so:

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

Option 4 – Try updating the Graphics drivers

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Error Code 0x8007007B (Code 0x8007007B) – What is it?

Error code 0x8007007B (Code 0x8007007B) is an error that occurs when you attempt to activate Windows 10, as well as Windows Server 2008, Windows Vista, Windows 7, Windows 8, or Windows Server 2012.

Common symptoms include:

• You will see an error message like this: “Error 0x8007007B 'The filename, directory name, or volume label syntax is incorrect”.
• If you are using volume-licensed media to install: Windows 7, Windows 8, Windows Vista Business, Windows Vista Enterprise, Windows Server 2008 R2, Windows Server 2008, Windows Server 2012, Windows 10.
• Your computer is not connecting the activation wizard to a Key Management Service (KMS) host computer.

Solution

Further Information and Manual Repair

Error Code 0x8007007B usually occurs when a product key has been activated too many times. Blocking activation aids in avoiding abuse of the key. If abuse of the key is not the case, it is possible to get the key reset, or you may receive a new key altogether. When you are not sure that you can complete these methods yourself, as they do contain advanced steps, it would be wise to consult a computer repair technician to avoid making the problem any worse.

Generally, the solution can be simple; it is just dependent on how comfortable you are with getting technical in your computer. Volume licensed media means that the media has a preset number of times that it is allowed to be activated. This helps to avoid misuse of the product. Some people install the Windows 10 program multiple times on their computer if they are software developers or do certain types of software testing. It is important to know the cause in order to effectively find the solution.

Method One:

1. From the desktop screen, press the Windows key and S, type “Command Prompt”. Then, right-click on Command Prompt in the results. Select Run as Administrator.  Click Yes when asked about requesting permission.
2. In the Command Prompt box, enter the command: slmgr.vbs -ipk xxxxx-xxxxx-xxxxx-xxxxx-xxxxx
3. The x's represent the product key. Replace these with your unique product key.
4. Type in the following command into the “Command Prompt” window: slmgr.vbs -ato
5. Click Enter
6. Restart your computer and try to activate windows again. It should not show the error code anymore.

Method Two:

1. While on the desktop, press the Windows key and R.
2. A window saying Run should open.
3. Type in the following command: Slui 3
4. Press ENTER and a window should appear.
5. This window asks for you to enter the operating system activation product key.
6. Enter this key in the space provided.
7. After entering this, click Activate.
8. Restart your computer now.
9. Check for activation. The Error code should be gone now.

Method Three:

1. Open the Command Prompt with access as administrator just as in Method One, and enter the following command: sfc /scannow
2. The command will complete the tasks. This will take some time so just let the computer do its thing and work. Let the sfc finish the scan.
3. When the scan is complete, restart the computer.
4. Check for the activation. The error code should be gone at this point.
5. If it is gone, revisit Method One or move on the Method Four.

Method Four:

Call the Microsoft Support Team and explain the problem in as much detail as you can give. Give the team the error code 0x8007007B and ask to have a different product key. When they give you the new product key, repeat Method 2. The Microsoft Support Team will either change your product key, or they will reset your current product key so that it can be used for activation again.