Repair Error Code 0x80070715 in 3 Simple Steps

As you know, the Microsoft store is a built-in tool in Windows 10 where you can find a variety of applications. It helps users in downloading or updating apps in the system. However, there are instances when you could encounter issues while using it. One of the issues that you could face when using the Microsoft Store app is when it keeps on offering apps you have just updated or when you are not able to update any apps at all. This kind of issue in the Microsoft Store app might be caused by other issues like a damaged Windows Store cache. There are several options you can check out to resolve the problem. You can try to check the registry setting or run the Windows Store apps troubleshooter or clear the Windows Store cache manually or reset its settings. You could also try to re-register the Microsoft Store app. For more details, refer to each one of the options provided below but before you troubleshoot the problem, make sure that you create a System Restore point.

Option 1 – Run the Windows Store App troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the problem in Microsoft Store. This is a great built-in tool from Microsoft that helps users fix any app issues. To use the Windows Store Apps Troubleshooter, follow the steps below.

• Tap Win + I keys again to open the Windows Settings panel.
• Go to Update & Security and then go to Troubleshoot.
• Under the Troubleshoot section, on your left-hand side, scroll down to find Window Store Apps.
• Then click on the Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.

Option 2 – Try checking the settings in the Windows Registry

The next thing you can do to fix the problem is to check the Registry settings for the Windows Store.

• Tap the Win + R keys to open the Run utility and type “Regedit” in the field and then hit Enter to open the Registry Editor.
• Next, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionCurrentVersion
• From there, look for the DWORD named “CurrentVersion” and make sure that its value data is set to 6.3, but if it’s not then change its value data to 6.3
• Exit the Registry Editor and restart your computer and then see if it fixed the problem with the Microsoft Store app.

Option 3 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

• Right-click on the start button and click on Command Prompt (administrator).
• Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
• Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.

Option 4 – Try to re-register the Microsoft Store app via Windows PowerShell

• Tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
• If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
• Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml

• Wait for the process to be completed and then restart your computer.

Windows 11 has some cool animations including fading effects which make working in it feels nice and futuristic but the cost of this is that there is a slight delay to certain actions performed. If you want the snap fast feature in Windows 11 and do not care about this eye candy there is an easy way to turn animations off inside it.

• First, open Windows Settings by pressing ⊞ Windows + I on your keyboard
• Alternatively, click on Start, search for Settings, and then click its icon.
• When Settings appears, look in the sidebar and select Accessibility.
• In Accessibility settings, click on Visual Effects.
• In Visual Effects, switch Animation Effects to Off.

That’s it, changes will be applied automatically, you can close settings and continue working inside Windows 11 without animations and fades. You can always switch animations back On via settings if you change your mind.

The File Explorer in Windows 10 provides several ways to organize the contents of folders and files in the system. Windows users can utilize some efficient styles to view the contents of the file system as per the user’s requirement. A user may opt to display the file picture in large size thumbnails while the other one could opt to set the icons of folder and files in a small or medium size list. On the other hand, while setting up several styles for the folder and file icons, some Windows 10 users have experienced some unusual issues where there is the Black background showing up behind folder icons. They tried refreshing the File Explorer a couple of times but it didn’t help in fixing the problem and the black squares are still visible on some folder icons. The black squares behind the folder icons might look disturbing though it’s not really a big problem and is merely a graphical glitch that does not cause any damage or whatsoever to the content of the folder and files. The most likely cause of this glitch might have something to do with the corrupted system files or it could also be caused by outdated thumbnail caches. In addition, graphical glitches like this one could also occur if you are using out outdated graphics drivers. To fix this problem, you need to follow the options laid out below.

Option 1 – Try using the Disk Cleanup to remove Thumbnail files

The Disk Cleanup tool is one of the options you can try to fix the black squares behind the folder icons. Through this tool, you can delete all the Thumbnail files on your disk. To use it, refer to these steps:

• Open the Search bar and type “disk cleanup” in the field.
• After opening Disk Cleanup from the search results, then from the drop-down menu select the C: drive to clean up and click OK.
• Wait for the scanning process to complete. Once it’s done, select the files you want to delete.
• Ensure that you select the box labeled “Thumbnails” under the Files to Delete section then click on OK.
• After that, a confirmation box will appear, just click on Delete files to delete the files permanently.
• Restart your PC.

Option 2 – Try resetting the Thumbnail cache

You have the option to manually delete the Thumbnail Cache to resolve the black square background behind the folder icons issue. Follow the steps given below to reset the Thumbnail cache.

• Open the File Explorer.
• Next, navigate to the View tab and select the option with Hidden items to display all the hidden folders and files.
• Next, go to this path: C:Users<username>AppDataLocal
• In the given path, make sure that you put your actual username in the username field. Then look for a file named “IconCache.db”. Right-click on this file and click on Delete.
• After that, go to this path: C:Users<username>AppDataLocalMicrosoftWindowsExplorer
• From there, select all the files and delete them.

Note: If a prompt appears saying, “The files are in use and cannot be deleted”, simply select the “Do this for all current items” option and then click on Try Again. If you get an error message, click on Cancel to close the window and restart your computer.

Option 3 – Try updating or reinstalling the Graphics driver

• Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
• Expand the section for the outdated device drivers.
• And then select the outdated driver(s) and right-click on it/them.
• From the drop-down menu, select the Update Driver option if you wish to update the driver or select the Uninstall device if you want to uninstall the driver and then follow the on-screen instructions to install the latest version of the driver.
• Restart your PC after the installation to allow the system to reinstall the driver.

When Windows 11 update is available but you do not wish to restart right away because you are in the middle of using a computer, you can schedule a restart for up to 7 days. It is very easy and we will show you how to do it.

1. Press ⊞ WINDOWS + I to open settings
2. Click on Windows Update
3. At the top, under the Restart required to click on Schedule the Restart
4. Click the switch under Schedule a Time to turn it ON
5. Use the Pick a Time and Pick a Day menu to set time and day when you want to update
6. Go back to one screen and visually confirm that the date is set
7. Close the settings

The scheduled restart will be confirmed in a message on the Windows Update page.

If you are trying to access a particular file on your Windows 10 computer either to open, rename or delete it, and you suddenly encounter an error stating, “Could not find this item. This is no longer located in [Path]. Verify the item’s location and try again”, read on for this post will help you out in resolving this issue. If you are able to find and view a file on your computer, you should have clear access to it. And since you are seeing an error message when you try to do something about this file, you are not able to do anything with the file. There are times when this error pops up with the files created by third-party services and that the file’s extension is not defined properly. On the other hand, there are also other obscure causes for this error. To fix it, here are some suggestions you can try.

Option 1 – Delete the file using Command Prompt

If you wish to delete the problematic file and weren’t to, you can use Command Prompt.

• In the Start menu, type in “Command Prompt” to search for it or you could also click the search button right next to the Start menu and then right-click on the related result and select the option “Run as administrator”.
• Once you’ve opened Command Prompt, copy and paste the command given below and tap Entre after you do so. You also have to make sure that you key in the correct path where the file is located as well as its name.

rd /s \?X:badfolderpath Note: In the command above, “X” is the placeholder letter so you must input the letter that corresponds to the drive’s letter where the file is located.

• After that, you will see the “Operation completed successfully” message on your screen. If you don’t, check if you’ve really inputted the correct location of the file or its name.

Option 2 – Use a Command Prompt tweak to rename the file

If you don’t want to delete the file and only want to rename it, you can apply some tweaks using the Command Prompt. Make sure to follow the steps carefully.

• In the Start menu, type in “Command Prompt” to search for it or you could also click the search button right next to the Start menu and then right-click on the related result and select the option “Run as administrator”.
• After opening Command Prompt, type in “cd” followed by the path where the file is located with this format – “C:\Folder1\Folder2\Folder3”. However, you have to omit the problematic file this time. To put it simply, the last folder in the command must be the folder where the file is located.
• After inputting the command, tap Enter on your keyboard and then use the set of commands given below. Note that each command is a new line so you need to tap Enter after copying each line.
  • DIR /A /X /P
  • RENAME (the current name of the problematic file) (a non-problematic name)
  • EXIT

Note: Make sure that you only input the current name and the new name separated by a space. You must not write the brackets in the command. If everything goes well, you will now be able to operate the file like you used to before.

Option 3 – Use Command Prompt to delete the file without any extension

This option applies to cases where the affected file does not have any viable extension which means that Windows does not really know what to do with it and it only displays the “Could not find this item. This is no longer located in [Path]. Verify the item’s location and try again” error message. It usually occurs with the files created by browser plugins that are mostly from Mozilla Firefox. To delete these kinds of files, here’s what you have to do:

• Follow the first two steps from the previous option above so you can navigate to the location of the file accurately just be careful in inputting the folders.
• Don’t forget to tap Enter right after each command and then use the next command below so you can delete the affected file which has no extension:

del *.*

• After you’re done, open the File Explorer and then check if the file is now deleted or not.

Option 4 – Try using another workaround without using Command Prompt

This option is a lot like a workaround but it definitely gets the job done for you. It’s ideal for you if you do not want to deal with Command Prompt and only want to do everything in a graphical environment. To get started, follow the steps below.

• Look for the affected file or folder on your PC using File Explorer. Once you found it, right-click on it and select the “Add to archive” option from the context menu.
• Once the archiving options window pops up, look for the “Delete files after archiving” option and make sure that you select it then click OK to start archiving the folder or file. After that, you should now notice the file no longer exists.
• After that, delete the archive file as well.

If you are trying to run or starting a program on your Windows 10 computer and you suddenly get an error message saying, “Error 1061 The service cannot accept control messages at this time”, read on as this post will show you what you can do to fix the problem. This kind of error pops up since the Application Information Service does not respond to the requests to raise applications to Administrator in Windows 10 like the Task Manager, Service updates, and so on. Thus, you won’t be able to run or open apps and will only get stuck with this error. The “Error 1061 The service cannot accept control messages at this time” message is a type of network error that typically occurs when there is a temporary mismatch between the requested control and the state of the service to be controlled. It’s most likely that the service is in a state of start-pending, stop-pending, stopped or it may already be used by another user which explains why this error message suddenly appears. You can encounter this error message on any Windows operation. Here are some of the most common occurrences:

• Debugging a Windows service
• Starting Task Manager
• Starting Registry Editor
• Starting Firewall
• Starting services.msc
• Starting dsm.exe
• Updating services
• Asking for file permissions, etc.

According to Microsoft MSDN, the error occurs because:

“There is a temporary mismatch between the requested control and the state of the service to be controlled. The service may be in a state of start-pending, stop-pending, or stopped. Wait a few minutes, then retry your operation.” If after a few minutes, the error still appears, then you may have to follow the options prepared below.

Option 1 – Try to restart the Credential Manager Service

• Go to the Start menu.
• Then type in “services” in the search box.
• From the search results, right-click on “Services” and select the “Run as Administrator” option.
• Next, look for the Credential Manager Service in the Services window.
• Once you found it, double-click on it to open its Properties. From there, you need to click on the Stop button.
• After that, set the Credential Manager Service to “Automatic” and click on the Start button to restart it.

Option 2 – Try to start the Application Information Service

You can also try starting the Application Information Service to fix the “Error 1061 The service cannot accept control messages at this time”. Just open the Windows Services Manager and make sure that Application Information Service is Started. And if you find that it’s already started, you need to restart it.

Option 3 – Try killing the IIS Worker Process via Task Manager

• Tap the Ctrl + Alt + Del keys and select the Task Manager.
• Next, click on More details to expand the Task Manager and then look for the IIS Worker Process entry which should be displayed in the list under the Processes tab. From there, you can see it in the Background processes. Once you find it, kill its process.
• You can also try to look for the “w3wp.exe” entries and end its process. if you find many entries, right-click on some of them and select the End task option from the context menu.
• Now restart your PC. That should fix the problem.

We have all experienced Windows errors over time and that can range from simple ones that will do very little to no harm and can be even system breaking making us lose our work or completely making the PC unusable. No one likes them but they happen, and usually, they happen once we least expect them.

No matter how frequent and unpleasant they might be there are ways to keep them at the minimum and even avoid them.

We will discuss steps that you can take in order to do this, simple tips and guides on how to keep your computer in top form and eliminate not just Windows, but any kind of errors altogether.

Keep your hardware clean

Believe it or not, some serious Windows errors like the dreaded blue screen of death can come from hardware issues not from the software at all. It is very important to keep your computer clean and with enough air flow so it can function properly.

Not so far ago we had an article about cleaning your hardware detailing what and how to do it. Here is a link to the article: https://errortools.com/windows/cleaning-your-pc/

Do not keep applications you are not using

Keeping applications on the drive might seem harmless but sadly that is not the case. Some applications have a certain impact on the system itself after all most of them are tweaking registry entries in Windows and sometimes having too many applications means an increased possibility of conflict over certain resources even when they are not running.

Some applications like adobe creative suite, for example, will have certain services always running in the background, and more of these kinds of applications you have, more services, more places for unexpected errors when they collide. Some of them will also install certain dependencies that could be problematic.

The general idea is: if you are not using it, uninstall it and you will be safer and more resilient to errors inside OS.

Do not use pirated or cracked software

Besides moral and law implications that using pirated or cracked software might bring you there are also certain other things that might be problematic. Certain "free" software might come packet with some problematic malware, for example, it is not uncommon for attackers to use some popular software to pack their malicious application with it.

Other things might be wrong and incomplete tweaking with application in order to bypass security and thus bringing some instability due to scripts needed to run in order to achieve this goal.

Keep your drivers updated

Errors can also come from old drivers or bad drivers, device manufacturers are not all-knowing and perfect, and sometimes drivers can wreak havoc on the system. Having updated drivers can minimize any kind of unexpected behaviors inside the operating system making it more stable and reliable.

You can check your driver version in the control panel inside the Windows OS and then compare it to the ones found on the manufacturer's site, if there are newer available it is recommended to download and install them,

Keep software updated

Applications can have bugs, and bugs can lead to certain errors both in the system and when using the app as well. It is in your best interest to get the latest patch or newer version of the software in order to avoid these unpleasant experiences.

Also, certain codecs and extensions that are installed directly in Windows can also have some unpredictable behavior, updating is the best solution to keep them in line.

Keep Windows updated

Same as with drivers and applications, Windows itself is not immune from bugs and some unpredictable issues. Luckily Microsoft is always working on fixes and features of Windows but in order to actually have benefited from that work, you will need to keep Windows updated. Sometimes a bad update can introduce some errors but you can always roll back to the previous and wait for them to fix everything and then download them all.

Check the health of your hardware regularly

Hardware components have their life cycle, more quality ones tend to last longer but eventually, they will reach the end of their lifecycle. There are a lot of testers for various components in your computer that can check different things and provide you with information about the state of your components.

If you are on Windows 11, Microsoft has included a basic health app inside OS, just type PC health check in search and start the app. For some more detailed information and advanced checks, you will have to use a custom application. There are plenty of them specialized for single components like RAM, SSD, etc. A simple google search with providing you with top results and most of them are free for personal use.

Remember, a faulty component or component that is reaching its life cycle can produce many errors inside the operating system.

If you receive an error that says, “An unspecified error occurred during System Restore (0x800700b7)” when you tried to restore your Windows 10 PC, worry not, for this post will help you resolve the problem. This kind of error typically occurs when System Restore was not completed successfully and fails instead with this error. Before you start, you must not abruptly shut down your computer and wait for the error to occur. You may receive this error due to many possible reasons. It could be caused by your antivirus program that’s not letting the process complete or corrupted system files which causes the failure or it could also be caused by an unsuccessful installation of a Windows Update. Here are some fixes you can check out if you can still boot into your computer:

Option 1 – Try to disable your antivirus program

Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the System Restore process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and then run System Restore again, don’t forget to enable the antivirus program back again.

Option 2 – Run the DISM tool

The next thing you can do is run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like the blank dialog boxes. To repair these corrupted system files, you can run the DISM commands:

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.

Option 3 – Run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re getting the errors 0x8024a11a and 0x8024a112. To run the SFC command, follow the steps given below.

• Type “cmd” in the Start search and then right-click on the appropriate search result.
• Next, select “Run as administrator” to open Command Prompt with admin privileges.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Now restart your computer and see if the problem is fixed or not.

Option 4 – Try to run the System Restore in a Clean Boot State

If the first three given options didn’t work and the service still keeps on failing even though the service is running, you can try putting your computer in a Clean Boot State and then try to run System Restore again.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to run System Restore again and see if the process goes smoothly.

Option 5 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing the problem with System Restore. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go. On the other hand, if you can’t boot into your Windows 10 computer, here are some fixes you can try instead:

Option 6 – Try running System Restore in Advanced Startup Options

If you cannot boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.

• Boot your computer into the Advanced Startup Options screen.
• From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
• Now select Troubleshoot > Advanced Options > Command Prompt.
• After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.

Option 7 – Run the SFC scan and DISM via Advanced Startup Options

Like what you did in the first given option, you can use the Advanced Startup Options to run both System File Checker and DISM. All you have to do is boot into the Advanced Startup Options and from there select Troubleshoot > Advanced Options > Command Prompt. After accessing Command Prompt, you can run the System File Checker scan first by entering the “sfc /scannow”. As for DISM, you can run the “Dism /Online /Cleanup-Image /RestoreHealth” command.

Option 8 – Try to run the Automatic Repair Utility

You might also want to use Automatic Repair in fixing the error. To do so, follow the steps below.

• You can start by creating and booting from a bootable Windows 10 USB Stick.
• After that, click on Repair your computer located in the bottom left corner when you are on the initial Windows Startup screen.
• Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
• Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.

The win32kfull.sys file is one of the kernel-mode device drivers in your Windows 10 operating system. In case you don’t know, there are two kinds of device drivers – the first ones are the normal drivers that communicate between your hardware and the operating system while the second ones are the kernel-mode drivers. The latter is necessary for booting your OS. And there are times when you encounter the win32kfull.sys error while booting your PC. Here’s the full context of the win32kfull.sys error:

“SYSTEM_SERVICE_EXCEPTION (win32kbase.sys) APC_INDEX_MIXMATCH PAGE_FAULT_IN_NONPAGED_AREA”

This error could be caused by corrupted or outdated drivers with incomplete files or it could be caused by some driver or software installed on your computer. To fix this error, here are some troubleshooting options you need to check out.

Option 1 – Try updating all the Drivers

As pointed out, the win32kfull.sys error can be due to outdated or corrupted drivers that are not compatible with your hardware. These drivers include but are not limited to display, network, sound, hard drive, and more. If you are not able to access the internet, you can just manually download the update using another PC. To update your drivers, here’s what you need to do:

• Tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
• Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
• Restart your PC.

Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it. After that, you could also check if there’s a new update of the game you’re getting the issue of the black bar.

Option 2 – Identify and uninstall problematic programs by putting your PC in a Clean Boot State

One of the main causes of BSOD errors like win32kfull.sys is a problematic program that could clash with your existing operating system as well as computer architecture. There are tons of programs that are either incompatible or conflict with the existing drivers or software in your system. To identify such programs, you need to put your PC in a Clean Boot state. How? Follow these steps:

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

After putting your PC in a Clean Boot State, try creating a system restore point and see if the problem still occurs. Clean Boot troubleshooting is designed to help you isolate the problem. For you to execute a clean boot troubleshooting, you must do a couple of actions (the steps are given above) and then restart your PC after every action. You might have to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it. Note that you must switch your PC back into the Normal Startup mode after you’re done troubleshooting the problem. Here’s how you can do it:

• From the “Start” menu, go to System Configuration.
• After that, switch to the General tab and click the option for “Normal Startup”.
• Next, go to the Services tab and clear the checkbox for “Hide all Microsoft services”.
• Then find and click “Enable all” and if prompted, you have to confirm.
• Afterward, go to the Task Manager and enable all the Startup programs and confirm the action.
• Restart your PC when prompted.

Once you have identified the program causing the problem, uninstall it right away from your Control Panel.

Option 3 – Perform an SFC scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the win32kfull.sys error. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Mail and Calendar not working with Cortana? As you know, Cortana was first launched way back in 2014 with an emphasis on its tight integration with both the Windows Mail and Calendar apps. This integration has been one of the highlighting features of this Personal Digital Assistant. However, there are some users who reported that the Calendar and Mail integration with Cortana is not working on their Windows 10 computers. This kind of problem could be due to several factors like the loose integration between the services, incompatible versions of the components, and many more. According to the users who experienced the issue, the features affected are the syncing of calendar appointments, sending emails via Cortana, and so on. To fix this problem, there are several options you can try. You can try to restart Cortana’s processor run the Windows Store Apps troubleshooter. You could also try to relink your Microsoft account or reinstall the Mail and Calendar apps, as well as reinstall Cortana.  For more details, follow the suggestions given below.

Option 1 – Restart Cortana’s process in the Task Manager

Restarting Cortana’s process in the Task Manager could also help you resolve the problem. Refer to the steps given below to do so.

• Tap the Ctrl + Alt + Del keys to open the Security options window.
• From there, look for the Task Manager in the given list and open it.
• Next, look for the process of Cortana and right-click on it, and then select the End Task option to end its process.
• After that, the Cortana process will restart by itself and re-initialize.

Option 2 – Run the Windows Store App troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the Web Preview problem in Cortana. This is a great built-in tool from Microsoft that helps users fix any app issues. To use the Windows Store Apps Troubleshooter, follow the steps below.

• Tap Win + I keys again to open the Windows Settings panel.
• Go to Update & Security and then go to Troubleshoot.
• Under the Troubleshoot section, on your left-hand side, scroll down to find Window Store Apps.
• Then click on the Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.

Option 3 – Try to relink your Microsoft Account

You might also want to relink your account in Microsoft using the Windows 10 Settings app.

• Open the Windows 10 Settings app.
• Next, navigate to Accounts > Email & Accounts and from there, go to the section of Accounts used by Email, Calendar, and Contacts.
• After that, select your email account and select Manage.
• Once done, a new panel will come up where you have to click on the “Delete account from this device” link.
• Once you get a confirmation, select Delete and then relink the same account. This should resolve the problem.

Option 4 – Try to reinstall or update the Mail and Calendar apps

• Open Windows PowerShell as admin.
• Next, execute this command: Get-AppxPackage *windowscommunicationsapps* | Remove-AppxPackage
• Once done, restart your computer and go to the Microsoft Store page to get the latest updates for both Windows Mail and Calendar apps.

Option 5 – Try to reset Cortana via Settings

• Launch the Windows 10 Settings app and go to Apps > Apps & Features.
• Next, look for the entry of Cortana on the right-side panel and select it.
• After that, select the Advanced options and then select the Terminate button under the Terminate section.
• Once done, click on the Reset button under the Reset section.
• Restart your PC.
• After your computer boots, launch Cortana again and check.

Option 6 – Try to reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.

• First, right-click on the Taskbar and select the Task Manager.
• Next, select File menu > Run new task and type “Powershell” in the field and then select the “Create this task with administrative privileges” option.
• Click on OK to open the PowerShell console.
• After that, type the following command and hit Enter to execute it:

Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

• Restart your computer and check if the problem is now fixed.