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How to Repair Error Code 8007002c in Windows 10

What is Error code 8007002c?

Users when upgrading to Windows 10 operating system from Windows 8/8.1 or Windows 7, often encounter error code 8007002c. This error occurs when there’s an attempt made in performing an overall clean boot procedure. During the installation process, it will reach a certain maximum limit, for instance, 75%, and then reverts to its original state. Sometimes, after installation, users will encounter a black screen issue and there is no cursor visible.

Solution

Restoro box imageError Causes

Misconfigured system files that create registry errors within your operating system normally cause error code 8007002c in Windows 10. This registry error happens when there are new programs being installed over old ones without the old programs uninstalled entirely. Another possible cause could be from some malicious software like spyware, adware, and viruses.

Further Information and Manual Repair

Caution: The following steps are complicated. The risk of being in a no-boot situation or data loss might be encountered. It would be best to be supervised by an experienced user, especially in using the command line.

In order to fix Error code 8007002c occurring in Windows 10 upgrade, you can follow this step-by-step manual repair method. Once the repair method is correctly executed, users will most likely quickly resolve issues such as the Error code 8007002c and be able to upgrade to Windows 10 operating system smoothly.

However, in such cases where there are complex instructions and thus need an expert, seek help from a Windows professional. You may also want to consider making use of an automated tool whenever needed.

There are several ways to fix Error code 8007002c, but here are the most effective and efficient methods:

Method One: Force Windows Update

 To be able to download and install the necessary updates, you may use the force Windows Update tool. See below for the steps:

  1. Browse to C:\Windows\Software\Distribution\Download. Afterward, delete all the files found in that folder.
  2. Press Windows key + X then click on the Command Prompt (Admin). Type exe /updatenow once the Command Prompt window appears then press Enter.
  3. Open the Control Panel. Select Windows Update. At this point, Windows 10 should now start downloading.
  4. Press again on Windows key + X to open the Command Prompt window. In the Command Prompt, Type or Copy and Paste the following commands one at a time:

NOTE: Don’t forget to hit Enter after every command.

 Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /RestoreHealth

  1. Input a machine name for your computer. Make sure to use a simple name, having at least 8 characters.

Here’s how you can input a machine name:

  • Click on Start and then right-click on Computer. Afterward, select For users with Windows 8 operating system, press on Windows key + X then click on System.
  • Click on Change settings under the Computer name, domain, and workgroup settings.

Method Two: Diagnose RAM Issues

Another reason why Error code 8007002c occurs is when there’s a defective and wrongly installed memory chip. Try using the Windows Memory Diagnostic to diagnose if there are RAM Issues.

  1. Press on the Windows Key + X then select
  2. Type
  3. Select Windows Memory Diagnostic, from that window, select Restart now, and check for problems

Method Three: Use Selective Startup

One more possible cause why Error code 8007002c occurs is due to third-party software. To fix this error, you can try booting up your device with Selective Startup -- a boot type where you can load a limited set of startups and services.

  1. Open the System Configuration tool. On your Taskbar, type MSCONFIG in the Search Box then hit Enter.
  2. Select the General
  3. Select Selective startup option then tick on the Load system services
  4. Ensure that Load startup items check box is unchecked.
  5. Click Apply and

Can’t seem to put up with the long and technical manual repair process? You can still fix this error by downloading and installing a powerful automated tool that will surely get the job done in a jiffy!

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Fix Err_Connection_Closed in Windows
If you suddenly encounter an error message that says, “This webpage is not available, Err_Connection_Closed” while browsing the internet or visiting a website and the website fails to load, then it means that there is some problem with your network connection. Similarly, you may also get other error messages like “Err_Network_Changed”, “Err_Connection_Reset” and “Err_Internet_Disconnected” errors in different browsers like Chrome, Firefox, and Edge. The problem lies in your Windows 10 computer and your internet connection since this is a network issue. So before you troubleshoot the problem using the suggestions given below, you need to refresh your browser first or you could also tap Ctrl + F5 on your keyboard to hard reload the webpage. If you’re still getting the same error message, then proceed to the guide below.

Option 1 – Try removing the Proxy

Removing the Proxy might also help you in fixing the “This webpage is not available, Err_Connection_Closed” error. Here’s how you can do it:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 2 – Try using Google Public DNS

If the first option didn’t resolve the issue, you can try to use the Public DNS by Google and see if it can help fix the problem. You have to modify the DNS settings in your system explicitly and use the DNS IP addresses.
  • The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
  • Next, click on the “Change Adapter Settings” option.
  • After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
  • Right-click on your network connection and click on Properties.
  • Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
  • After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
  • Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 3 – Reset Winsock, TCP/IP & Flush DNS

Resetting Winsock, TCP/IP, and flushing DNS might help you resolve the Err_Connection_Closed error. To do so, follow these steps:
  • Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
  • After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.
  1. netsh winsock reset – type in this command to reset Winsock
  2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
  3. ipconfig /flushdns – type in this command to flush the DNS cache
  • Next, restart your PC and check if the problem’s fixed.

Option 4 – Disable both the Antivirus program and Firewall temporarily

There are times when antivirus programs and the firewall blocks a website that they consider to be malicious or even because of false-positive effects which is why you have to disable these programs temporarily as it might be the reason why you’re getting the “This webpage is not available, Err_Connection_Closed” error when trying to browse the internet.

Option 5 – Try to check the network cables and then restart your router

The most obvious thing you can do first is to try checking if the network cables connected to your computer or router are properly connected or not. If it turns out that some network cables are not connected properly, then it’s probably why you’re getting this error.

Option 6 –Try a Network Reset

When all else fails, you might have to consider resetting your entire network settings. Simply follow the steps below to do so.
  • Click on the Start button and then click on the gear-like icon for Settings to open it.
  • Next, select Network and Internet.
  • Then scroll down and look for “Network Reset” – click on it and then click on the Reset now button.
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Chrome browser downloads stuck at 100%
These days, Google Chrome is definitely one of the most used browsers in the browser. Google has almost created a nearly perfect product that rarely experiences problems. However, a lot of users have reported an issue where some files they’re downloading or their downloads in their Google Chrome browsers are stuck at 100%. So if you are one of these users, read on as this post will guide you on what you can do to resolve the problem. This kind of problem could be caused by several factors. It is possible that the file download process could be blocked by a third-party antivirus or it could be that the content-length header could be missing from the server. Aside from that, a Google Chrome extension could also be the culprit or it could be that the current installation of the browser could be corrupted. This kind of problem can get really annoying as the download process has already utilized system resources as well as take up your time. Thus, you need to fix the problem using several suggestions. You can try to clear the browser cache, disable the Chrome virus scan, whitelist the file on the third-party antivirus program, put your browser in Incognito mode and download the file again. On the other hand, you could also try to reset or reinstall the browser. For more details, follow the options provided below.

Option 1 – Try to clear browser cache and try downloading again

There are times when some data in the browser is conflicting with the loading of the website and triggers some problems like download getting stuck at 100%. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.
  • Open your Google Chrome browser.
  • After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
  • Now select every checkbox that you see and click on the Clear data button.
  • Then restart your Chrome browser and check if you can now complete the download again.

Option 2 – Try disabling Chrome virus scan

The next thing you can do to resolve the problem is to disable the Chrome virus scan. It is possible that the virus scan is the one that’s preventing the download to be completed, thus, try to disable it and see if it works.

Option 3 – Whitelist the file you’re downloading in your antivirus program

The download getting stuck might also be caused by your antivirus program which could be interfering it from running. To fix this, you have to whitelist dism.exe. How? Refer to these steps:
  • Open the Windows Defender Security Center from the system tray area.
  • Next, click the “Virus & threat protection” option and then open the “Virus and threat protection settings”.
  • After that, scroll down until you find the “Exclusions” and click on the “Add or remove exclusions” option.
  • Then click the plus button and select the type of exclusion you want to add and from the drop-down list, select Folder.
  • Next, navigate to this path and select the WinSxS folder: C:/Windows/WinSxS
  • When a User Account Control or UAC prompt, just click on Yes to proceed.

Option 4 – Try downloading the file in Incognito mode

There are certain browser extensions, especially those security programs, that prevent any suspicious files from being downloaded. So the easy way to fix the problem is to launch the Chrome browser in Incognito mode and then try to download the file again. Additionally, you might want to consider disabling the problematic extension.

Option 5 – Reset Chrome

Resetting Chrome can also help you fix the problem. This means that you will be restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Option 6 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:
  • Hit the Win + R keys to open the Run dialog box.
  • Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
  • From there, rename the default folder and name it something else, e.g. “Default.old”.
  • After that, install Google Chrome again and check if the issue is now fixed.
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Word icon is not showing on .doc & .docx
Recently, a number of users reported seeing plain white icons on their “.docx” files instead of the Word icon. This kind of issue is mostly caused by a conflict with the default program settings in Windows which is why you may not see any Microsoft Word icon on your .docx files. So if you suddenly find that the Microsoft Word icon is either blank or missing and does not show properly on .doc and .docx document files of Office on your Windows 10 computer, then you can check out the potential solutions outlined below. Before you proceed, you can try to restart your computer as there are instances when a simple system restart can resolve some issues like this one. However, if it does not help, create a System Restore point first. This is to ensure that you can always undo the changes you are about to make in case something goes wrong. Once you have that covered, proceed to the following options.

Option 1 – Try to configure .docx files to open with “winword.exe”

You can try configuring the .docx files to open with the winword.exe in order to fix the problem.
  • Right-click on a .docx file and select the “Open with…” option.
  • After that, if a prompt appears with a message saying, “How do you want to open this file”, select the “More apps” option to proceed.
  • Next, scroll down and check the checkbox that says, “Always use this app to open .docx files” option.
  • Then click on the “Look for another app on this PC” link and choose the WINWORD.exe application from one of the following paths based on the installed Office version in your computer and click Open:
    • Word 2016 (64-bit): C:/Program Files/Microsoft Office/root/Office16
    • Word 2016 (32-bit): C:/Program Files (x86)/Microsoft Office/root/Office16
  • Now check if you can now see the Word icon on the .doc or .docx files.

Option 2 – Try changing the default Word icon via Registry Editor

  • Tap the Win + R keys to open the Run utility.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this path located in the left pane: HKEY_CLASSES_ROOTWord.Document.12DefaultIcon
  • From there, double click on the default value at the right pane and based on the Word version you are using as well as the architecture (32 bit or 64 bit) and then copy-paste the corresponding value in the Value data box:
    • For Word 2016 (64-bit) keep it as C:/Program Files/Microsoft Office/root/Office16/wordicon.exe,13
    • For Word 2016 (32-bit) Keep it as C:/Program Files (x86)/Microsoft Office/root/Office16/wordicon.exe,13
  • Once you’re done, tap Enter and then close the Registry Editor.
  • Restart your computer and see if the problem’s fixed.

Option 3 – Try to rebuild the Icon cache

You may want to rebuild the Icon cache as it could also help fix the issue.
  • Tap Win + E to open File Explorer and then click Folder Options and click Views to show Hidden System Files.
  • After that, go to C:Users%username%AppDataLocal folder and look for a file named Iconcache.db and delete it.
  • Next, go to C:Users%username%AppDataLocalMicrosoftWindowsExplorer.
  • From there, look for the following files and delete them.
    • iconcache_32.db
    • iconcache_48.db
    • iconcache_96.db
    • iconcache_256.db
    • iconcache_1024.db
    • iconcache_1280.db
    • iconcache_1600.db
    • iconcache_1920.db
    • iconcache_2560.db
    • iconcache_exif.db
    • iconcache_idx.db
    • iconcache_sr.db
    • iconcache_wide.dd
    • iconcache_wide_alternate.db
  • Restart your computer. This will purge and rebuild the icon cache.

Option 4 – Try fixing Office apps

Fixing the Office apps can help you resolve the Word icon issue. All you have to do is open Settings > Apps. From the app list, look for the Microsoft Office Desktop apps and select it and then click on the Advanced options and click Fix. After that, wait until the process is completed and restart your PC. However, if the problem still persists, repeat the steps again but this time, click on Reset instead of Fix.

Option 5 – Try to repair Office Installation

If the options given above didn’t work, you can try to repair the Office installation and see if it can fix the problem.
  • Open Control Panel and click on Programs and Features.
  • Next, right-click on the Office program that you want to repair which in this case is, Word.
  • Select Change and click Repair > Continue. After that, Office will start to repair Microsoft Word.
  • Wait until the process is done and then reboot your computer.
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Easy Remove PCPerformer From Windows

PC Performer is a registry cleaner made by PerformerSoft. The purpose of this program is to remove redundant items from the Windows registry. Registry cleaners remove broken links, missing references within the Windows registry. PC performer is designed to automatically optimize your registry and clean it up.

PC Performer adds registry entries for the current user that allow it to run automatically each time the system is rebooted. It adds a scheduled task to Windows Task Scheduler in order to run at various times. The software connects to the internet, therefore it creates a Windows Firewall exception that allows it to connect without interference. Multiple anti-virus programs detected this software as Malware, it typically comes bundled with other software or is distributed through a pay-per-install bundle.

About Potentially Unwanted Applications

People have encountered it – you download and install a piece of free software application, you then see some unwanted applications on your computer or discover a strange toolbar has been added to your browser. You didn’t install them, so how did they turn up? These unwanted programs, technically known as Potentially Unwanted Programs (PUPs), often come bundled along with other software and install themselves on user’s PC without their knowledge. They perhaps might not look like viruses to some individuals, but they can produce major annoyances and bring about serious trouble for users. The idea of PUP was coined to define this downloadable crapware as something other than malicious software. Much like malware, PUPs create problems when downloaded and placed on your computer, but what makes a PUP different is that you provide consent to download it – the fact is vastly different – the software installation bundle actually tricks you into agreeing to the installation. Still, there isn’t any doubt that PUPs are still bad news for computer users as they can be incredibly damaging to your computer in lots of ways.

What do PUPs look like?

The unwanted software programs after installation display loads of annoying pop-up adverts, create fake alerts, and quite often it even pushes the user to buy the software. Likewise, the majority of free software applications these days come with quite a few unwanted add-ons; in most cases a web browser toolbar or browser modification such as a homepage hijacker. Not only they needlessly use up space on your screen, but toolbars can also manipulate search engine results, watch your browsing activities, decrease your web browser’s performance, and decelerate your net connection to a crawl. PUPs employ aggressive distribution techniques to get in your computer. Some might include information gathering program code that could collect and send your private information back to third parties. Due to this unwanted program, your application may freeze, your security protections may get disabled that might leave the computer susceptible, your system may get ruined, and the list goes on and on.

Tips on how to prevent ‘crapware’

• Read cautiously before agreeing to the license agreement as it may have a clause about PUPs. • Usually, when setting up a program you will get two options, ‘Standard Installation (recommended)’ and ‘Custom Installation’. Don’t select ‘Standard’ as PUPs could be installed that way! • Use good anti-malware software. Try Safebytes Anti-Malware which will find PUPs and handle them as malware by flagging them for removal. • Be alert when you install freeware, open-source software, or shareware. Avoid downloading browser extensions and programs you are not familiar with. • Only download applications from the original providers’ sites. Avoid download portals as they use their own download manager to pack additional programs with the initial download.

What you can do if Virus Stops You From Downloading Or Installing Anything?

Malware could potentially cause several kinds of damage to computer systems, networks, and data. Certain malware goes to great lengths to stop you from installing anything on your PC, especially antivirus applications. If you’re reading this right now, you have perhaps recognized that a malware infection is a reason for your blocked web traffic. So what to do if you need to install an antivirus program like Safebytes? There are a few actions you can take to get around this problem.

Eliminate malware in Safe Mode

If the virus is set to load automatically when Microsoft Windows starts, getting into Safe Mode could very well block the attempt. Since just the bare minimum programs and services start-up in safe mode, there are hardly any reasons for issues to happen. The following are the steps you should follow to remove malware in Safemode. 1) At power on/start-up, hit the F8 key in 1-second intervals. This will bring up the Advanced Boot Options menu. 2) Select Safe Mode with Networking using arrow keys and hit ENTER. 3) Once you get into this mode, you should have an internet connection again. Now, obtain the malware removal application you need by using the browser. To install the software, follow the directions in the installation wizard. 4) After installation, do a complete scan and let the software delete the threats it detects.

Switch to an alternate browser

Web-based viruses can be environment-specific, targeting a particular web browser or attacking particular versions of the browser. The best solution to overcome this issue is to opt for a browser that is well known for its security features. Firefox contains built-in Phishing and Malware Protection to keep you safe online.

Install and run anti-virus from a USB drive

To successfully eliminate the malware, you will need to approach the issue of installing an anti-virus program on the infected PC from a different angle. Adopt these measures to employ a USB flash drive to fix your corrupted computer. 1) Use another virus-free computer to download Safebytes Anti-Malware. 2) Insert the pen drive into the clean computer. 3) Double-click the Setup icon of the antivirus program to run the Installation Wizard. 4) When asked, choose the location of the pen drive as the place where you would like to put the software files. Follow the on-screen instructions to complete the installation process. 5) Now, insert the pen drive into the infected computer. 6) Double-click the EXE file to open the Safebytes program right from the flash drive. 7) Click “Scan Now” to run a scan on the infected computer for malware.

Highlights of SafeBytes Anti-Malware

Do you want to install the best anti-malware software program for your computer system? There are various applications in the market that comes in paid and free versions for Microsoft Windows systems. A few of them are great and some are scamware applications that pretend as legit anti-malware software waiting around to wreak havoc on your computer. While looking for anti-malware software, select one which gives dependable, efficient, and full protection against all known computer viruses and malware. On the list of recommended software is SafeBytes Anti-Malware. SafeBytes carries a really good track record of top-quality service, and clients are happy with it. SafeBytes anti-malware is a highly effective and easy-to-use protection tool that is suitable for users of all levels of computer literacy. With its cutting-edge technology, this application will let you remove multiples types of malware which include viruses, worms, PUPs, trojans, ransomware, adware, and browser hijackers. SafeBytes anti-malware provides an array of advanced features which sets it apart from all others. Listed here are a few of the great ones: Anti-Malware Protection: Built on a highly acclaimed anti-virus engine, this malware removal tool is able to detect and remove many obstinate malware threats such as browser hijackers, potentially unwanted programs, and ransomware that other typical anti-virus programs will miss. Real-time Active Protection: SafeBytes offers an entirely hands-free real-time protection that is set to check, prevent and remove all threats at its first encounter. It’ll check your PC for suspicious activity continuously and shields your PC from unauthorized access. Faster Scan: SafeBytes’s virus scan engine is one of the quickest and most efficient in the industry. Its targeted scanning seriously increases the catch rate for malware that is embedded in various computer files. Safe Browsing: Safebytes assigns all sites a unique safety ranking that helps you to have an idea of whether the webpage you’re going to visit is safe to view or known to be a phishing site. Low CPU Usage: SafeBytes is renowned for its minimal influence on processing power and great detection rate of countless threats. It runs silently and efficiently in the background so you’re free to use your computer at full power all the time. 24/7 Customer Support: SafeBytes provides 24/7 technical support, automatic maintenance, and software upgrades for the best user experience.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove PCPerformer without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by PCPerformer

Files: File at LOCALAPPDATAPCPerformerSetupPCPerformerSetup.exe. File at PROGRAMFILESPC PerformerPCPerformer.exe. File at PROGRAMFILESPC PerformerPSCheckUp.exe. File at PROGRAMFILESPC PerformerRegistryDefrag.exe. File at WINDIRTasksPC Performer Daily Check.job. File at WINDIRTasksPC Performer Scheduled Scan.job. Registry: Key PC Performer at HKEY_CURRENT_USERSoftwarePerformerSoft. Key PC Performer at HKEY_LOCAL_MACHINESOFTWAREPerformerSoft. Key PCPerformer_is1 at HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionUninstall.
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How to remove Ammyy Admin

What is Ammyy Admin

AmmyyAdmin is a software developed by Ammy. This software allows you to manage network computers and servers remotely without complicated NAT settings adjustments or Firewall problems. The program is similar in marketed function to TeamViewer or LogMeIn. This software does not require installation and it lets you control other computers or share files over the software. It usually comes bundled with other software. This software copes files into your computer and sometimes creates new startup keys that allow it to start each time your computer is restarted. AmmyAdmin might display additional ads in your browser as well as pop-up ads. Due to its ability to silently install and run remote administration, it could be used maliciously by those who intend to damage your computer or steal data. AmmyyAdmin is flagged for optional removal, and if you did not intentionally install it, removal is highly recommended

What is a Potentially Unwanted Program (PUP)?

If you’ve ever downloaded freeware or shareware, odds are high that your computer can get installed with a bunch of unwanted programs. A PUA / PUP (potentially unwanted application / potentially unwanted program) is a software program that comes bundled with freeware/shareware and you agree to install it on your computer system. These are programs you definitely don’t want on your system simply because it does not give any beneficial service. PUP doesn’t involve malware in the traditional sense. One simple difference between malware and PUP is distribution. Malware is typically dropped through vulnerability exploitation and in contrast, PUP gets installed with the consent of the end-user, who consciously or unknowingly authorizes the PUP installation on their computer. A PUP might not be viewed as malicious or harmful but nonetheless, it is a common cause of clunky operating systems; some PUPs are a lot more aggressive by deliberately slowing down your PC.

How PUPs affect you?

Potentially Unwanted Programs appear in different forms and varieties, but most times, they are adware programs that exhibit irritating pop-up adverts and advertisements on web pages you explore. In addition, most free software nowadays comes with quite a few unwanted add-ons; in many instances a web browser toolbar or browser modification like a homepage hijacker. They’ll modify browser settings, change default search provider, substitute the default home page with their very own websites, decelerate internet speed, and will damage your computer as well. They could look harmless but PUPs are usually spyware. Some might carry dialers, keyloggers, web browser hijackers, and tracking components that will collect system details, or tracks customer habits and relays these records to third-party organizations. Because of this unwanted program, your application might freeze, your security protections could get disabled which may leave the computer susceptible, your system may get damaged, and the list goes on and on.

Tips on protecting yourself from unwanted software

• When installing anything on your PC, always read the fine print, including the EULA. Do not accept terms of use that are for bundled programs. • Select the “custom” install whenever downloading a software program. Particularly, pay attention to those small boxes which have been checked as default, where you might ‘agree’ to receive advertisements or install software bundlers. • Use anti-PUP software. Security applications like Safebytes Anti-Malware offer the very best real-time protection from PUPs and also other malware. • Be alert if you download and install freeware, open-source programs, or shareware. Avoid downloading and installing browser extensions and programs you are not knowledgeable about. • Use only official product sites for downloading applications. Avoid download websites completely since the majority of websites force users to download the software using their own download manager, which is often bundled with some kind of unwanted program.

Safebytes Anti-Malware scans and detects malware for free. To complete removal, and ensure full PC protections, a paid license key is required.

Malware could potentially cause a lot of damage to your computer. Some malware sits in between the computer and the net connection and blocks a few or all internet sites that you would like to check out. It could also block you from installing anything on your computer, particularly anti-virus programs. If you are reading this article now, you’ve perhaps recognized that a malware infection is a reason behind your blocked net connectivity. So what do if you need to download and install an anti-virus application like Safebytes? There are a few solutions you can attempt to get around with this issue.

Boot Windows in Safe Mode

The Windows-based PC includes a special mode called “Safe Mode” where only the minimum required programs and services are loaded. In the event the malware is blocking internet connection and affecting your PC, running it in Safe Mode enables you to download antivirus and run a scan while limiting potential damage. To enter into Safe Mode or Safe Mode with Networking, press F8 while the system is booting up or run MSCONFIG and locate the “Safe Boot” options in the “Boot” tab. Once you’re in Safe Mode, you can try to download and install your anti-malware software program without the hindrance of the malicious software. Following installation, run the malware scanner to eliminate most standard infections.

Obtain the security program in an alternate web browser

Certain malware may target vulnerabilities of a specific web browser that obstruct the downloading process. If you seem to have a virus attached to Internet Explorer, then switch over to an alternate browser with built-in security features, such as Firefox or Chrome, to download your favorite antivirus program – Safebytes.

Create a portable anti-malware for removing malware

Here’s another solution which is utilizing a portable USB antivirus software that can check your system for malicious software without the need for installation. Adopt these measures to run the anti-malware on the infected computer system. 1) On a clean computer, install Safebytes Anti-Malware. 2) Plug the Thumb drive into the uninfected computer. 3) Double-click the exe file to run the installation wizard. 4) Pick a USB flash drive as the location when the wizard asks you where you want to install the program. Follow the on-screen instructions to finish the installation process. 5) Remove the flash drive. Now you can utilize this portable anti-virus on the affected computer system. 6) Double-click the anti-malware program EXE file on the flash drive. 7) Run Full System Scan to identify and clean-up up all sorts of malware. These days, an anti-malware program can protect your computer from different forms of online threats. But how to select the right one amongst countless malware protection software that is available in the market? As you might be aware, there are numerous anti-malware companies and products for you to consider. Some of them are great, some are ok types, while some will ruin your computer themselves! You have to choose one that is reliable, practical, and has a strong reputation for its malware source protection. One of the strongly recommended software is SafeBytes AntiMalware. SafeBytes has a superb reputation for quality service, and customers appear to be very happy with it. SafeBytes can be described as a highly effective, real-time anti-malware application that is created to assist everyday computer users in safeguarding their computers from malicious internet threats. Using its cutting-edge technology, this application will assist you to eradicate multiples types of malware like computer viruses, PUPs, trojans, worms, ransomware, adware, and browser hijackers. There are many wonderful features you will get with this security product. Below are some typical features found in this software: Robust, Anti-malware Protection: Built on a highly acclaimed anti-virus engine, this malware removal application has the capacity to find and get rid of various obstinate malware threats like browser hijackers, PUPs, and ransomware that other common antivirus software will miss. Real-time Protection: Malware programs attempting to get into the system are identified and stopped as and when detected by the SafeBytes active protection shields. They are very effective in screening and eliminating different threats because they’re constantly improved with the latest updates and alerts. Internet Security: Safebytes assigns all sites a unique safety score that helps you to get an idea of whether the webpage you’re going to visit is safe to browse or known to be a phishing site. Light-weight: This software program is not “heavy” on the computer’s resources, so you’ll not notice any performance problems when SafeBytes is working in the background. 24/7 Online Support: Skilled technicians are at your disposal 24/7! They will promptly resolve any technical issues you might be experiencing with your security software. SafeBytes has come up with a wonderful anti-malware solution that can help you conquer the latest malware threats and virus attacks. Once you’ve installed SafeBytes Anti-Malware, you will no longer need to bother about malware or other security worries. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.
Files: %APPDATA%AMMYY C:%DOCUMENTS%%%USER%%LocalTemp$inst.tmp C:%DOCUMENTS%%%USER%%LocalTemp$insttemp_0.tmp C:%DOCUMENTS%%%USER%%LocalTempAA_v3.exe C:%DOCUMENTS%%%USER%%LocalTempencrypted.exe C:Documents and Settings%USER%Application DataCasablanca C:Documents and Settings%USER%Application DataBl 430 493 557.ADO C:Documents and Settings%USER%Application DataDakar C:Documents and Settings%USER%Application DataMegaloblast.a C:Documents and Settings%USER%Application DataCrypto.dll C:%DOCUMENTS%%%USER%%LocalTempnsh2.tmpSystem.dll Key: HKUS-1-5-21-1801674531-413027322-2147225017-500SoftwareAmmyy Key: HKLMSOFTWAREAmmyy
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Fix Windows Update Error 0x800F081F – 0x20003
If you are trying to upgrade your computer but encounter the Windows Update Error 0x800F081F – 0x20003 instead, then read on as this post will guide you in fixing this Windows Update error. This kind of error is commonly encountered when upgrading your copy of Windows 10 and is caused by errors with various developer-related settings that are being enabled in the system. When you encounter Windows Update Error 0x800F081F – 0x20003, you will see either of these error messages:
“We couldn’t install Windows 10. The installation failed in the SAFE_OS phase with an error during INSTALL_UPDATES operation: Error 0x800F081F”  “The installation failed in the Safe_OS phase with an error during apply_image operation: Error: 0x800f081f – 0x20003”
To fix this kind of Windows Update error, you need not use external programs but you can try to disable the Developer Mode, run the Windows Update troubleshooter or restart all the Windows Update-related services and components. For more details, refer to the options provided below.

Option 1 – Try to disable Developer Mode

You might have to disable Developer Mode to fix the Windows Update Error 0x800F081F – 0x20003. How? Refer to these steps:
  • Tap the Win + I keys on your keyboard to open the Settings app.
  • Next, go to Update & Security > For Developers.
  • From there, select the toggle for Sideload apps or Microsoft Store apps located on the right-side panel.
  • If you get any prompt, just click on Yes.
  • After that, navigate to Apps > Apps & features and then click on Optional features on the right-side panel.
  • Then scroll down to locate the Windows Developer Mode entry and select it and click on Uninstall.
  • Once you’re done uninstalling the Windows Developer Mode component, close the Settings app and restart your computer to apply the changes made.

Option 2 – Try to run the Windows Update Troubleshooter

You should also try to run the built-in Windows Update troubleshooter as it could help you resolve the Windows Update Error 0x800F081F – 0x20003. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try restarting various Windows Update-related services and components

  • Tap the Win + X key combination and select Command Prompt (Admin) to open Command Prompt with admin privileges.
  • After opening Command Prompt, copy and paste each one of the commands listed below one by one and tap Enter right after you enter each command.
    • net stop wuauserv
    • net stop bits
    • net stop appidsvc
    • ren %systemroot%SoftwareDistribution SoftwareDistribution.bak
    • ren %systemroot%system32catroot2 catroot2.bak
  • Once you’ve entered all the commands given above, they will stop all the Windows Update services that are running on your computer as well as clear the SoftwareDistribution folder, and reset the Catroot2 folder. Now you have to start all these Windows Update services you’ve just stopped by executing the following commands:
    • net start wuauserv
    • net start bits
    • net start appidsvc
    • net start cryptsvc
  • After that, restart your computer and try to run the setup again, and see if the error is now fixed.
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A Quick Guide to Resolving Error 2738

Error 2738 - What is it?

The error code 2738 typically occurs either when you attempt to install a program or uninstall it on Windows Vista and 7. The error message is displayed in the following format:
“Error 2738. Could not access VBScript run time for custom action.”
It is a type of runtime error associated with VB (Visual Basic) Script. It indicates that the VB script engine is not correctly registered on your computer.

Solution

Restoro box imageError Causes

The error 2738 may occur due to multiple reasons. These include:
  • Windows VB Script engine is not properly installed or is disabled on your PC
  • Registry keys are incorrect
  • Corrupt registry entries
  • Poor PC maintenance
As this error code may be generated due to registry issues, it is advisable to fix it immediately as it may pose serious threats to your system like system failure, crash and valuable data loss. And complete data retrieval is often the hardest task.

Further Information and Manual Repair

To avoid such threats and to resolve the error 2738 on your PC immediately, here are some solutions that you can try:

Register the VB Script Engine Correctly on Your PC

This can be done by running the command prompt as administrator:-
  • Simply go to the start menu, click all programs, and select accessories.
  • Right-click on Command Prompt and select ‘run as Administrator’.
  • Navigate to the folder that contains the DLL. If you are using Windows 32 bit version, then type cd %windir%system32 into the Command Prompt and then press enter.
Nonetheless, if you are using 64-bit version Windows then type the following command: regsvr32 vbscript.dll and then press enter. This will help you register the VB script engine correctly and resolve the issue.

Download and Run Restoro

If the error still persists, then this means the underlying cause of the error 2738 could be invalid and corrupt registry keys. To resolve either of the causes in seconds, it is advisable to install and run Restoro. Restoro is an advanced, innovative, and multi-functional PC Fixer. This tool is embedded with multiple utilities including a powerful registry cleaner, an antivirus and a system optimizer.  The registry cleaner is a powerful utility that instantly detects all registry issues and resolves them right away. The registry saves all activities performed on the PC. It stores all types of files including invalid registry keys, cookies, internet history, junk files and temporary files. If these unnecessary files are not removed and cleared from the PC, it not only takes a lot of disk space but also damages the registry and dll files. The registry cleaning utility detects all such files and removes them. It wipes out all invalid registry entries and bad keys clean the registry and restores it. In addition to this, this tool can also be used to remove viruses and optimize the system speed. It is a user-friendly and highly functional PC repair tool. It is compatible with all Windows versions Click here to download Restoro on your PC and resolve error 2738 right away!
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Videos folder missing from File Explorer
As you know, the Videos folder can be found under “This PC” by default on your Windows 10 computer. However, as per the reports of some users, there are a few occasions where it somehow gets replaced by the Documents folder. In other words, the Videos folders are replaced by a duplicated copy of the Documents folder. Out of the two Documents folder, one Document folder will contain all the usual files and subfolders while the second one is empty. Although when you click the Documents icon on your Desktop (if you have a shortcut), it will still take you to the right Documents folder. To fix this particular issue and get the Videos folder back in the File Explorer, here are some potential fixes that should help.

Option 1 – Run System Restore

The first thing you can try to do to resolve the problem is to run System Restore. This can help you go back to the previous state of your computer before the issue with the Videos and Documents folder.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 2 – Try to restore Defaults

The next thing you can do is to restore Defaults. How? Refer to these steps:
  • Open File Explorer and then right-click on any of the two Documents folders.
  • After that, select the Properties option from the context menu and switch to the Location tab and click on Find target.
  • Next, copy the address and paste it in the field above the “Find target” option, and then click the “Restore Default” button.

Option 3 – Try to change the Registry Path

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “Regedit” in the field and tap Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders
  • After that, edit the path for {35286A68-3C57-41A1-BBB1-0EAE73d76C95} under the “User Shell Folders” key to match the path shown for My Videos: %USERPROFILE%Videos.
  • Once you’re done, open the folder under “This PC” that has the Documents icon and tap Shift + right-click in the folder background, and then select the “Open PowerShell window here” option to fix the naming of the Documents folder. The path should read: “C:users<UserName>Documents.
  • Next, execute this command: ri desktop.ini –force
  • The command you entered will delete the files and folders and so when added for Documents, it will get rid of the empty Documents folder.
  • Now all you that’s left to do is to find where the target location is going to be for both folders and check if anyone foes to the user name location.
  • Then delete the one which goes to the incorrect location.
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Fix Update and MS Store Error code 0x80070424
As you know, both the Windows Update and Windows Store are inter-dependable services in Windows 10 operating system. So when one of these services encounters an error like the “0x80070424, ERROR_SERVICE_DOES_NOT_EXIST”, the other service will most likely get this error as well. Note that this kind of error can occur to both the Windows Update Standalone Installer and to the Windows Update section in the Windows 10 Settings app. Some users also reported getting this error while trying to update Windows Defender as well. You can see the following error message in the Windows Update Standalone Installer:
“Installer encountered an error: 0x80070424, The specified service does not exist as an installed service.”
While you’ll see the following error message in the Windows Store:
“The were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070424).”
To fix this error, you can try to re-register the Background Intelligent Transfer Service DLL file or run the Windows Update and Store apps troubleshooters. You can also reset the Windows Update-related folders or the Microsoft Store or fix the Windows Update files by using the DISM tool. On the other hand, you can also use the Registry Editor or check Windows Services. For more details regarding these potential fixes, refer to each one of the given options below.

Option 1 – Try to re-register the Background Intelligent Transfer Service DLL file

You may have to re-register the Background Intelligent Transfer Service DLL file using the regsvr32.exe before you can successfully install the program and fix ntdll.dll file crash error. The Regsvr32 tool is a command-line utility that can be used to register and un-register OLE controls as DLL and ActiveX (OCX) controls in the Windows operating system. Follow the steps below to use it.
  • Open Command Prompt as admin from the WinX menu.
  • Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
    • regsvr32 Qmgr.dll /s
    • regsvr32 Qmgrprxy.dll /s
Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.
  • After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully.
  • Now restart your computer and check if the error is now fixed.

Option 2 – Try to run the Windows Store or the Windows Update Troubleshooters

The Windows 10 Store Apps Troubleshooter will help you in fixing the Error code 0x80070424. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.
  • Tap Win + I keys again to open the Windows Settings panel.
  • Go to Update & Security and then go to Troubleshoot.
  • On your right hand side, scroll down to find the Windows Store Apps and then click on Run the troubleshooter option and see if it fixes the problem.
Note: You can also try running the Windows Update troubleshooter to fix the error. You can run it under the Windows Update section of Update & Security.

Option 3 – Delete the files from Software Distribution Folder & Catroot2 folders

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to these steps.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic and the MSI Installer
  • Next, got to the C:WindowsSoftwareDistribution folder and get rid of all the folders and files there by tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer and then try to run Windows Update once more.

Option 4 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
  • Right click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterwards, try opening Microsoft Store again and then see if Error Code 0x80070424 is resolved or not.

Option 5 – Try to check the Windows Update or WU setting in the Registry

  • Tap the Win + R keys to open the Run utility and type “regedit” in the field and tap Enter to open the Registry Editor.
  • Next, go to this registry path: ComputerHKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsWindowsUpdate
  • Here, look for the DWORD named “DisableWindowsUpdateAccess” and double click on it and then set its value data to “0”.
  • Exit the Registry Editor once you’re done and restart your computer.

Option 6 – Try to check the status of some Windows Update Services

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter or click OK to open Services.
  • From the list of Services, look for the following services and make sure that their Startup type is as follows:
    • Windows Update Service – Manual (Triggered)
    • Background Intelligent Transfer Service – Manual
    • Workstation Service – Automatic
  • After that, check if the Service status of the listed services above are set to Running. If they’re not, click on the Start button to start these services and then check if you can now enable the Windows Update service or not.

Option 7 – Run the DISM tool

You can also run the Deployment Imaging and Servicing Management or DISM tool to fix the error code 0x80070424. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
  • Once it’s done, reboot your computer and check if it has fixed the error.
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Fix 0xc000014C Boot Configuration Data error
If you receive the error code 0xc000014C while you boot up your computer, then this post might be of help. This kind of error usually points to the Registry of your computer that might be corrupted. As a result, the operating system was not able to read the BCD file and throws the 0xc000014C error. The error code 0xc000014C is triggered when your computer encounters an error in the first booting sector. You might receive any of these error messages:
“Info: An error occurred while attempting to read the boot configuration data.” with File: as “BootBCD” “File: Windowssystem32configsystem Info: Windows failed to load because the system registry file is missing or is corrupt” “Info: The Boot Configuration Data for your PC is missing or contains errors.”
To fix the error code 0xc000014C when booting your computer, you can check out the suggestions provided below.

Option 1 – Try running System Restore in Advanced Startup Options

Since you probably can’t boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.
  • Boot your computer into the Advanced Startup Options screen.
  • From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
  • Now select Troubleshoot > Advanced Options > Command Prompt.
  • After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.

Option 2 – Try to rebuild the BCD files

You can also try rebuilding the BCD files to resolve error 0xc000014C for corrupted Boot Configuration Data
  • You can start by booting into the installation environment for Windows 10 from an installation media.
  • After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
  • From there, select Command Prompt and once you open it, enter each one of the commands given below by sequence.
    • bootrec /FixMbr
    • bootrec /FixBoot
    • bootrec /ScanOS
    • bootrec /RebuildBcd
  • Once you’re done executing the commands given above, type “exit” to close the Command Prompt window and then restart your computer and see if it fixed error code 0xc000014c.

Option 3 – Try restoring the default and uncorrupt Registry Values

This option is a bit tricky as you have to be sure about what you are doing here. However, if you are not sure, you might want to seek out a technician to fix the problem for you. But if you can handle it, then carefully follow the steps below.
  • You have to first physically remove the hard drive of the computer that’s not booting up. You can refer to it as Hard drive 1 and Computer 1, respectively.
  • After that, you need to have another computer which you can refer to as Computer 2, and refer to its hard drive as Hard drive 2. Make sure that this second computer is working properly.
  • Next, you have to attach Hard drive 1 to Computer 2 with the Hard drive 2 attached as well.
  • After that, boot Computer 2 from Hard drive 2 where Hard drive 1 will act as the second storage unit.
  • Then navigate to the following location in the System Partition of the Hard drive 2.
C:/Windows/System32/config/RegBack
  • From there, you have to replace all the files. Once you’re done, shut down your computer and then take out the Hard drive 1 from Computer 2 and put it back to Computer 1 as the only hard drive.
  • Now boot your computer normally and check if the problem is fixed.
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