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How to Repair Error Code 8007002c in Windows 10

What is Error code 8007002c?

Users when upgrading to Windows 10 operating system from Windows 8/8.1 or Windows 7, often encounter error code 8007002c. This error occurs when there’s an attempt made in performing an overall clean boot procedure. During the installation process, it will reach a certain maximum limit, for instance, 75%, and then reverts to its original state. Sometimes, after installation, users will encounter a black screen issue and there is no cursor visible.

Solution

Restoro box imageError Causes

Misconfigured system files that create registry errors within your operating system normally cause error code 8007002c in Windows 10. This registry error happens when there are new programs being installed over old ones without the old programs uninstalled entirely. Another possible cause could be from some malicious software like spyware, adware, and viruses.

Further Information and Manual Repair

Caution: The following steps are complicated. The risk of being in a no-boot situation or data loss might be encountered. It would be best to be supervised by an experienced user, especially in using the command line.

In order to fix Error code 8007002c occurring in Windows 10 upgrade, you can follow this step-by-step manual repair method. Once the repair method is correctly executed, users will most likely quickly resolve issues such as the Error code 8007002c and be able to upgrade to Windows 10 operating system smoothly.

However, in such cases where there are complex instructions and thus need an expert, seek help from a Windows professional. You may also want to consider making use of an automated tool whenever needed.

There are several ways to fix Error code 8007002c, but here are the most effective and efficient methods:

Method One: Force Windows Update

 To be able to download and install the necessary updates, you may use the force Windows Update tool. See below for the steps:

  1. Browse to C:\Windows\Software\Distribution\Download. Afterward, delete all the files found in that folder.
  2. Press Windows key + X then click on the Command Prompt (Admin). Type exe /updatenow once the Command Prompt window appears then press Enter.
  3. Open the Control Panel. Select Windows Update. At this point, Windows 10 should now start downloading.
  4. Press again on Windows key + X to open the Command Prompt window. In the Command Prompt, Type or Copy and Paste the following commands one at a time:

NOTE: Don’t forget to hit Enter after every command.

 Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /RestoreHealth

  1. Input a machine name for your computer. Make sure to use a simple name, having at least 8 characters.

Here’s how you can input a machine name:

  • Click on Start and then right-click on Computer. Afterward, select For users with Windows 8 operating system, press on Windows key + X then click on System.
  • Click on Change settings under the Computer name, domain, and workgroup settings.

Method Two: Diagnose RAM Issues

Another reason why Error code 8007002c occurs is when there’s a defective and wrongly installed memory chip. Try using the Windows Memory Diagnostic to diagnose if there are RAM Issues.

  1. Press on the Windows Key + X then select
  2. Type
  3. Select Windows Memory Diagnostic, from that window, select Restart now, and check for problems

Method Three: Use Selective Startup

One more possible cause why Error code 8007002c occurs is due to third-party software. To fix this error, you can try booting up your device with Selective Startup -- a boot type where you can load a limited set of startups and services.

  1. Open the System Configuration tool. On your Taskbar, type MSCONFIG in the Search Box then hit Enter.
  2. Select the General
  3. Select Selective startup option then tick on the Load system services
  4. Ensure that Load startup items check box is unchecked.
  5. Click Apply and

Can’t seem to put up with the long and technical manual repair process? You can still fix this error by downloading and installing a powerful automated tool that will surely get the job done in a jiffy!

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OneXPlayer Mini Handheld Gaming PC
OneXPlayer is a direct competitor to Valve’s upcoming steam deck. This device is clearly inspired by Valve’s offering and it shows all over the place, from its looks to its purpose and aims to PC gamers as a handheld device.

OneXPlayer miniHardware under the hood

This device is packing a 7-inch 1080p display, 11th generation Intel Core i7-1195G7 CPU, stunning 16GB of RAM, 512GB SSD drive with the option to purchase 1TB or 2TB model. GPU of choice is Intel iris Xe Graphics that is in our opinion a bottleneck in the whole system and for more demanding games, we believe switching them to 720p would be a better option. Everything here is powered with a 10455 mAh lithium-ion battery.

OneXPlayer inputs and other stuff

Handheld is equipped with dual bumpers and dual linear triggers. The console comes with dual speakers on both sides of it. Inside the console, there is an aluminum heat sink with copper heat pipes and a fan in order to cool internal hardware. On the outside, we have two USB-C ports and one USB-A port for connections, and of course, a headphone jack for headphones. The console comes with Wi-Fi 6 and Bluetooth 5.0 for wireless connectivity.

Price

The base entry model will cost you a whopping $1.259, 1TB model $1.399 and 2TB one will go as far as $1,599. With this kind of price, I am not sure it can come up as a winner against Valve. Sure it is packing fully licensed Windows 11 that will for sure offer more options than Stem’s OS based on Linux but even with that advantage I do not think it justifies such a big price difference.

Conclusion

Of course, this kind of console or handheld PC will still find its customer base, many users will probably like it since it comes Windows ready out of the box. Sure, you can place Windows on Steam deck as well but you will need to know how, where everything is ready and you can run beside steam other launchers without issues like origin, uplay, gog, etc. How this will be accepted by community time will tell but it is good to see that there is variety and competition in handheld PC space.
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DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATION
If you encounter the DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATION Blue Screen error with an error code of 0x000000CE then it means that a driver failed to cancel the pending operations before unloading. Some of the driver files that might be the culprit include the intelppm.sys, intcdaud.sys, tmxpflt.sys, mrxsmb.sys and asusptpfilter.sys. This kind of Blue Screen error occurs when the driver failed to cancel lookaside lists, worker threads, DPCs, and other items before unloading. You can usually identify which driver file is triggering the BSOD error in the BSOD error itself since its name would be printed on the blue screen and stored in memory at the location (PUNICODE_STRING) KiBugCheckDriver. Refer to the possible solutions given below to fix the DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS error.

Option 1 – Perform a System Restore

Performing System Restore might help you in fixing the SYNTP.SYS Blue Screen error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
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  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
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Option 2 – Disable the BIOS Memory options

Disabling the BIOS Memory options such as Caching and Shadowing can help you in fixing the DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS Blue Screen error. All you have to do is enter the BIOS first and then use the Arrow and Enter keys to select your choices. And if you can’t seem to find it, look for specific instructions from your OEM or you could also look out for instructions from the manufacturer of your motherboard.

Option 3 – Update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
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  • Follow the screen option to completely uninstall it.
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Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 4 – Try to run the CHKDSK utility

Running the CHKDSK utility might also help you resolve the DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS Blue Screen error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
  • Wait for the process to be completed and then restart your computer.

Option 5 – Run the Memory Diagnostic Tool to check for Memory leaks

  • Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
  • After that, it will give two options such as:
    • Restart now and check for problems (Recommended)
    • Check for problems the next time I start my computer
  • Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.
Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 6 – Try analyzing the Memory Dump Files

You can also try to analyze the Memory Dump files as it can help you identify the root cause of the DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS error.

Option 7 – Try checking the Registry settings

You might also want to try disabling the concerned driver file if it is mentioned in the Stop error. For example, if the stop error mentioned the “intelppm.sys” driver file then you have to disable this driver file since it is most likely the culprit. To do that, follow the steps below.
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  • Next, type “Regedit” in the field and hit Enter to open the Registry Editor.
  • After that, go to the this registry path: HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Services > Processor
  • From there, double click on Start and change its value to “4”.
  • Now go to this path: HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Services > Intelppm.
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Option 8 – Run the Blue Screen Troubleshooter

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Option 1 – Delete storage partition via Disk Management

This is one of the simplest ways you can use to delete a storage partition. Go to the WinX Menu and from there, open Disk Management and then select the Drive you want to get rid of, right-click on it and then select Delete Volume.

Option 2 – Delete storage partition via Command Prompt

  • Tap the Win + X keys or right-click on the Start button and select Command Prompt (Admin) or you could also type in “cmd” in the Cortana search box and right-click on the Command Prompt icon and then select the “Run as Administrator” option from the context menu.
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  • Next, type in the select volume number command and hit Enter to select the desired volume.
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Option 3 – Delete storage partition via Windows PowerShell

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  • Next, select the drive letter you want to delete and then type in the Remove-Partition –DriveLetter command and hit Enter to delete the selected partition. Note that you need to replace the drive letter with the letter of the partition you want to get rid of.
  • After that, it will ask you for confirmation. Just hit the Y key for Yes or hit the A key to say Yes to All. This will delete all the partition you’ve selected and will move them in as unallocated space.
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This toolbar/web browser extension is ad/search-supported that is typically installed as an optional offer, users generally have this bundled with 3rd party software. During setup, this toolbar will modify the home page and new tab pages to the affiliate search portal MyWay.com using a primary search engine to collect shared search revenue. It will also modify the default search provider as well. While this extension is installed users will experience a display of additional ads and sponsored content throughout their browsing sessions, as well as the possibility of pop-up ads. Several anti-virus scanners have marked this extension as a Browser Hijacker and it is recommended to remove it from your computer.

About Browser Hijackers

Browser hijacking means that a malicious code has taken control over and altered the settings of your internet browser, without your consent. They are designed to interfere with browser programs for a variety of purposes. Usually, it’ll drive users to predetermined websites that are looking to increase their advertising campaign income. Though it may seem naive, all browser hijackers are damaging and thus always regarded as security risks. In a worst-case scenario, your internet browser can be hijacked to download malicious software that can do a great deal of damage to your laptop or computer.

How to know if your internet browser has been hijacked

The common symptoms that indicate having this malicious software on your PC are: 1. home page is modified 2. bookmark and the new tab are likewise modified 3. default online search engine is changed 4. you’re getting new toolbars you have never found before 5. your internet browser displays endless pop-up ads 6. your web browser has become unstable or starts running slowly 7. you can’t visit certain websites like homepages of anti-malware software.

Exactly how browser hijacker finds its way onto your computer system

Browser hijackers can enter a computer by some means or other, including via downloads, file sharing, and e-mail also. They may also come from any BHO, extension, add-on, toolbar, or plug-in with malicious intent. Browser hijackers sneak into your pc in addition to free software application downloads that you unintentionally install alongside the original. Some of the most popular hijackers are MyImageConverter, Conduit Search, Babylon Toolbar, Sweet Page, OneWebSearch, and CoolWebSearch.

Learn how to get rid of browser hijackers

Certain hijackers could be removed by just uninstalling the related freeware or add-ons through the Add or Remove Programs in the Windows control panel. In some cases, it could be a difficult job to find and remove the malicious piece because the associated file could be running as part of the operating system process. Besides, browser hijackers can modify the Windows registry so it can be quite tough to restore all the values manually, especially when you are not a very tech-savvy person. You can choose automatic browser hijacker removal by just installing and running an efficient anti-malware program. SafeBytes Anti-Malware detects all types of hijackers – including MyImageConverter – and eliminates every trace quickly and efficiently. In addition to anti-virus software, a PC optimizer program, like Total System Care, can help you fix Windows registry errors, remove unwanted toolbars, secure your internet privacy, and boost overall computer performance.

What to Do if Virus Stops You From Downloading Or Installing Antivirus?

Practically all malware is bad, but certain types of malware do much more damage to your PC than others. Some malware variants alter web browser settings by adding a proxy server or change the PC’s DNS configuration settings. In such cases, you’ll be unable to visit some or all of the websites, and therefore not able to download or install the required security software to clear out the computer virus. If you are reading this now, you might have perhaps realized that virus infection is a reason behind your blocked net connectivity. So how to proceed if you need to install an anti-virus software like Safebytes? Follow the instructions below to remove malware by alternate methods.

Download the software in Safe Mode with Networking

The Windows operating system comes with a special mode referred to as “Safe Mode” in which only the minimum required programs and services are loaded. In the event the malware is blocking internet connection and affecting your computer, running it in Safe Mode enables you to download anti-virus and run a diagnostic scan whilst limiting potential damage. To get into Safe Mode or Safe Mode with Networking, press F8 while the system is booting up or run MSCONFIG and locate the “Safe Boot” options in the “Boot” tab. Once you are in safe mode, you can try to install your anti-malware application without the hindrance of the malware. Now, you can run the antivirus scan to get rid of viruses and malware without hindrance from another malicious application.

Download the security software using an alternate internet browser

Some malware only targets particular web browsers. If this sounds like your situation, utilize another web browser as it might circumvent the virus. If you seem to have a trojan attached to Internet Explorer, then switch to an alternate web browser with built-in safety features, such as Firefox or Chrome, to download your preferred anti-malware program – Safebytes.

Install anti-malware on a USB drive

Another option would be to make a portable antivirus program on your USB flash drive. To run anti-malware from a USB pen drive, follow these simple measures: 1) On a virus-free computer, download and install Safebytes Anti-Malware. 2) Plug the USB drive into the clean computer. 3) Double-click on the downloaded file to open the installation wizard. 4) Select the drive letter of the flash drive as the location when the wizard asks you exactly where you want to install the antivirus. Follow the on-screen instructions to finish the installation process. 5) Transfer the flash drive from the uninfected computer to the infected computer. 6) Double-click the Safebytes Anti-malware icon on the USB drive to run the software. 7) Hit the “Scan” button to run a full computer scan and remove viruses automatically.

Protect Your PC and Privacy With SafeBytes Anti-Malware

Are you looking to install the best anti-malware software program for your PC? You can find many applications on the market which come in free and paid versions for Windows systems. A few of them do a great job in eradicating malware threats while some will affect your PC themselves. You should look for a product that has obtained a good reputation and detects not only viruses but other types of malware as well. While considering the highly regarded applications, Safebytes AntiMalware is certainly the highly recommended one. SafeBytes anti-malware is trustworthy software that not only secures your PC completely but is also quite user-friendly for people of all ability levels. Through its cutting-edge technology, this software will help you protect your computer against infections caused by various kinds of malware and similar internet threats, including adware, spyware, viruses, worms, trojans, keyloggers, ransomware, and potentially unwanted program (PUPs).

SafeBytes anti-malware offers an array of advanced features which sets it aside from all others. Let’s take a look at a few of them below:

Real-time Threat Response: SafeBytes provides real-time active supervision and protection from all known computer viruses and malware. It’ll inspect your personal computer for suspicious activity regularly and its unrivaled firewall protects your computer from illegal access by the outside world. World-class AntiMalware Protection: Using a critically acclaimed anti-malware engine, SafeBytes offers multilayered protection which is designed to catch and get rid of viruses and malware that are hidden deep inside your computer’s operating system. Web protection: SafeBytes inspects the hyperlinks present on a webpage for possible threats and notifies you if the site is safe to visit or not, through its unique safety ranking system. Light-weight: This application is not “heavy” on the computer’s resources, so you’ll not see any performance troubles when SafeBytes is working in the background. 24/7 Customer Support: Support service is readily available 24 x 7 x 365 days through email and chats to answer your concerns. SafeBytes has developed a great anti-malware solution to help you conquer the latest malware threats and virus attacks. You can be sure that your computer will be protected in real-time once you put this tool to use. So if you’re looking for the absolute best malware removal application out there, and if you don’t mind paying out a few bucks for it, opt for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

To get rid of MyImageConverter manually, navigate to the Add or Remove programs list in the Control Panel and choose the program you want to get rid of. For web browser extensions, go to your browser’s Addon/Extension manager and choose the plug-in you intend to disable or remove. You may also want to reset your home page and search engine providers, and also delete temporary files, browsing history, and cookies. If you opt to manually delete the system files and Windows registry entries, utilize the following checklist to make sure you know precisely what files to remove before performing any actions. But bear in mind, editing the Windows registry is usually a difficult task that only advanced users and professionals should attempt to fix the problem. In addition, some malware is capable of replicating or preventing removal. It is highly recommended that you carry out the removal procedure in Windows Safe Mode.
Files: %PROGRAMFILES(x86)%4zUninstall MyImageConverter.dll %SystemDrive%\Users\wsierra\AppData\Roaming\Mozilla\Firefox\Profiles\pe3eufs0.default\extensionszffxtbr-bs@MyImageConverter_4z.com\content\MyImageConverter.exe %LOCALAPPDATA%\MyImageConverter_4z %PROGRAMFILES%\MyImageConverter_4z %UserProfile%\Local Settings\Application Data\amailnkkmeeoijlkjdgloiclaiifpojf %LOCALAPPDATA%\amailnkkmeeoijlkjdgloiclaiifpojf %ProgramFiles%\MyImageConverter %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Sync Extension Settings\oeabadoffdnkmmecmhpknaklgmabippp %ProgramFiles(x86)%\MyImageConverter %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\ikgjglmlehllifdekcggaapkaplbdpje %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\ikgjglmlehllifdekcggaapkaplbdpje %LOCALAPPDATA%\Google\Chrome\User Data\Default\Sync Extension Settings\ikgjglmlehllifdekcggaapkaplbdpje %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Sync Extension Settings\ikgjglmlehllifdekcggaapkaplbdpje %UserProfile%\Local Settings\Application Data\MyImageConverterTooltab %LOCALAPPDATA%\MyImageConverterTooltab Registry: HKEY_CURRENT_USER\HKEY_CURRENT_USER\Software\ HKEY_CURRENT_USER\Software\AppDataLow\Software\MyImageConverter_4z HKEY_CURRENT_USER\Software\MyImageConverter_4z HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.DynamicBarButton HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.DynamicBarButton.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.FeedManager HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.HTMLPanel HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.HTMLPanel.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.MultipleButton HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.MultipleButton.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.PseudoTransparentPlugin HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.PseudoTransparentPlugin.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.Radio HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.ScriptButton HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.ScriptButton.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.SettingsPlugin HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.SettingsPlugin.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.SkinLauncher HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.SkinLauncher.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.SkinLauncherSettings HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.SkinLauncherSettings.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.ToolbarProtector HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.ToolbarProtector.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.UrlAlertButton HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.UrlAlertButton.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.XMLSessionPlugin HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.XMLSessionPlugin.1 HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Approved Extensions, value: 312F84FB-8970-4FD3-BDDB-7012EAC4AFC9 HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Approved Extensions, value: 48586425-6BB7-4F51-8DC6-38C88E3EBB58 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\adldappccjhelkmbkpiibilgnnjakieg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\3d429207-4689-492d-a0e5-cdc5dfbb5005 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\66d59105-fe06-43a4-b292-eb0097e9eb74 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\9103c314-c4e2-4463-8934-b19bcb46236d HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\97cef41c-5055-474a-855a-892d4fe3e596 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\d375ee64-f893-498a-a0e9-0e9829c88c3d HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Tracing\MyImageConverterCrxSetup_RASAPI32 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Tracing\MyImageConverterCrxSetup_RASMANCS HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ext\PreApproved\1f6f39c1-00a8-4752-a94c-d0ea92d978b6 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ext\PreApproved\38122a36-83b2-46b8-b39a-ec72a4614a07 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ext\PreApproved\5354d921-3f52-47c5-938d-77a2fb6defe7 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ext\PreApproved\71144427-1368-4D18-8DC9-2AE3CC4C4F83 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ext\PreApproved\99e1f6fd-2e94-4cf6-8344-1ba63cd3bd9b HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ext\PreApproved\a86782d8-7b41-452f-a217-1854f72dba54 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ext\PreApproved\ed345812-2722-4dca-9976-d01832db44ee HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\MozillaPlugins\@MyImageConverter_4z.com/Plugin HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\9103c314-c4e2-4463-8934-b19bcb46236d HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\97cef41c-5055-474a-855a-892d4fe3e596 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\d375ee64-f893-498a-a0e9-0e9829c88c3d HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\MyImageConverterCrxSetup_RASAPI32 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\MyImageConverterCrxSetup_RASMANCS HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\312f84fb-8970-4fd3-bddb-7012eac4afc9 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\c547c6c2-561b-4169-a2a5-20ba771ca93b HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\1f6f39c1-00a8-4752-a94c-d0ea92d978b6 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\71144427-1368-4D18-8DC9-2AE3CC4C4F83 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\99e1f6fd-2e94-4cf6-8344-1ba63cd3bd9b HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\a86782d8-7b41-452f-a217-1854f72dba54 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\ed345812-2722-4dca-9976-d01832db44ee HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@MyImageConverter_4z.com/Plugin HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: MyImageConverter Search Scope Monitor HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\VDC_is1 HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions\adldappccjhelkmbkpiibilgnnjakieg HKEY_LOCAL_MACHINE\SOFTWARE\MyImageConverter HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\MyImageConverter_4z HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter.ScriptHelper HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter.ScriptHelper.1 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\cf6e4b1c-dbde-457e-9cef-ab8ecac8a5e8 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\MyImageConverter HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@MyImageConverter_ScriptHelper.com/Plugin HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: MyImageConverter_4z Browser Plugin Loader HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run, value: MyImageConverter_4z Browser Plugin Loader HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\LowRegistry\DOMStorage\MyImageConverter.dl.tb.ask.com HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\DOMStorage\MyImageConverter.dl.myway.com HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\DOMStorage\MyImageConverter.com HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\LowRegistry\DOMStorage\www.MyImageConverter.com HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\DOMStorage\free.MyImageConverter.com HKEY_LOCAL_MACHINE\HKEY_CURRENT_USER\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller
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Razer is making only 1337 smartwatches
razer smartwatchRazer had some strange dives into stuff not really aimed at gamers and the gaming community overall like its Zephir smart mask and now it is venturing into the area of smartwatches teaming up with Fossil. I am not clear if this initiative was set in motion by Razer or Fossil and I really do not know why limited production numbers. Officially named RAZER X FOSSIL GEN 6 SMARTWATCH, this watch comes with the official following text on Razer's page:
Way more. Way faster. Way ahead of the game. Get time on your side with the limited-edition Razer X Fossil Gen 6 Smartwatch—only 1,337 pieces worldwide. Designed for the next generation of gamers, supercharge your style with customizable straps, dials, Razer Chroma™ RGB effects, and more.
Now, I am a fan of Razer and I like their products, mostly keyboards and mouse altho chair is also very good and in top of the product line in that field but I can not really stand behind this product and decision, and the only reason why I can not stand behind it is this 1337 (leet, or elite) a limited number of available pieces that is nothing more than a gimmick to sell watches at a higher price. Watch itself is not really bad, as a matter of fact, it has some solid hardware statistics.

Technical characteristics

Featuring a 1.28-inch AMOLED Display with 3 unique Razer watch faces (Analog, Text, Chroma*), 4 customizable Razer Chroma™ RGB effects, and 2 custom-designed, interchangeable straps, this Razer's baby is packing 44mm, Stainless Steel case with 22mm, straps. It runs on Wear OS by Google as an operating system of a choice and under software, it is packing Qualcomm Snapdragon Wear 4100+ CPU paired with 1GB of RAM and 8GB Storage. The display is running at 416x416 resolution with 326ppi. Watch input is with 2 configurable Push buttons, One rotating Home button, touchscreen, and voice. It has in it a loudspeaker, microphone, and vibration. Connection is via Bluetooth 5.0, GPS, NFC SE, and Wi-Fi. The battery can in their word work for 24 Hr + multi-day Extended Mode **Varies based on usage and after updates install**. USB data cable with magnetic dock snaps to split rings on the watch case back and spins 360 degrees for ease of use. Approximately half an hour to reach 80%. Sensors included in the watch itself are: Accelerometer, Altimeter, Ambient Light, Compass, Gyroscope, Off-body IR, PPG Heart Rate, SPO2. Smartwatch is water-resistant up to 3 ATM & it comes with preloaded apps like: Agenda, Alarm, Battery-Optimized Activity Mode, Calendar, Cardio Level Tracking, Cardiogram, Contacts, Enhanced Phone Dialer App, Google Assistant, Google Fit (Workout, Heart Rate, Goals, Breathe), Google Maps, Google Pay™, Google Play Store, Nike Run Club, Noonlight, Smart Battery Modes, Spotify, Stopwatch, Timer, Translate, Wellness Apps with Sleep Tracking.

Conclusion

Watch is Dropping on 01.10.22, 8 AM PST which is 4 days from now and altho it is an interesting device with solid hardware I can not stand behind it due to its limited edition numbers and with $329 price tag. With the same amount of money, you can get yourself Samsung or Apple watch with more features packing. But of course, that is just my personal preference and if you want to own this limited edition Razer smartwatch, go for it.
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How to Fix CPU Not Compatible Error Message On Windows 10

CPU Not Compatible – What Is It

Some users wanting to upgrade to Windows 10 from Windows 7 or Windows 8.1 experienced errors with installation. One of these errors is CPU Not Compatible. When you click and run the “Get Windows 10” from your system tray bar, you’ll receive the “CPU is not compatible with Windows 10” error. When this happens, it might be good to check if there’s a bug or if your NX feature (a requirement for the Windows 10 installation) is enabled.

Solution

Restoro box imageError Causes

The “CPU is not compatible with Windows 10” error normally occurs when:

  • NX feature is not enabled
  • You experienced the Windows 10 bug

Further Information and Manual Repair

To successfully upgrade to Windows 10, your CPU must support Physical Address Extension (PAE), SSE2, and NX features. If any of these features are not activated on your system, it’ll cause the CPU not compatible error. However, some users still reported experiencing this error even though their CPU has these features activated. Normally, this is due to the bug that Windows acknowledged.

If any of these two scenarios apply to your computer, the following methods will help you fix the problem:

Method 1 – Check for bugs

The bug applies to some Windows 7 and Windows 8.1 systems. The bug occurs when the “Get Windows 10” app fails to recognize CPUs as being compatible. This produces a false negative result with a message, “Here’s why Windows 10 cannot be installed on this PC: The CPU isn’t supported”. To fix this bug, Microsoft released an update.

Unfortunately, the patch update (KB2976978 for Windows 8/8.1 and KB2952664 for Windows 7 SP1) to fix the bug may not be automatically downloaded to your computer. If this is the case, you need to verify first if the patch was installed correctly. To do this, follow the steps below:

  1. Click ‘Start’ and type in View Installed Updates. The “View installed updates” icon should appear. Click the icon.
  1. Go to the Search bar (Top right portion) then type the patch name for your system. Make sure that you type the correct patch name for your system since Windows 7 and Windows 8/8.1 have different names. If you find the patch, it means it’s already installed. You can now upgrade to Windows 10 without the CPU not-compatible error.
  1. But, if you can’t find it you need to install the patch manually.
  1. Go to Windows Update then click the “Check for Updates” button.
  1. Browse through the available updates and look for KB2976978 for Windows 8/8.1 or KB2952664 for Windows 7 SP1
  1. Download the right patch. You may need to reboot your system once it’s done.
  1. The downloaded patch should be applied after a day or two with the Windows Task Scheduler. Once the patch is applied, you can now upgrade to Windows 10.

Method 2 – Check CPU features and activate them if needed

A major requirement for Windows 10 upgrade is for the CPU to have Physical Address Extension (PAE), SSE2, and NX features enabled on your system. If you receive the CPU not compatible error, one possible cause is that any of the mentioned features are not available OR not enabled on your system. Here’s how you can fix this:

  1. Verify if your CPU supports the three instruction sets. You can use software that provides information like this. If all three are available, proceed to the next step.
  1. Go to your computer’s BIOS. To do this, reboot your computer. You will need to press a key specific to your computer’s manufacturer (usually it’s F12, F8, F2, or DEL).
  1. Look for the NX (No Execute Bit) settings. This is normally found in the “Advanced Configuration” menu, or something similar to this. Just take note that the NX setting can be named differently in BIOS. Some other names include EDB (Execute Disabled Bit), EVP (Enhanced Virus Protection), Execute Disabled Memory Protection or No Excuse Memory Protect.
  1. Once you’re in the NX settings, make sure that it’s enabled.
  1. Exit the BIOS and SAVE your changes.
  1. Boot your computer normally, then try upgrading to Windows 10 again through the “Get Windows 10” app found in the system tray.

Method 3 – Force enabling NX Bit

If changing the settings in your BIOS doesn’t do the trick, your final option is to force enable the NX bit in your Windows system. However, this is only applicable IF and ONLY IF your CPU does support it. To force enable NX bit, do the following:

  1. Click Start and go to command prompt (Type “cmd” – no quotes) and press enter.
  1. Copy and paste the text below to the command prompt.bcdedit.exe /set {current} nx AlwaysOn
  1. Execute the command. You will need to reboot your computer once this is done.
  1. Download and install Windows 10

Method 4 – Use a trusted automated tool

If you still experience the error after doing the methods above, you might want to try a powerful and trusted automated tool to fix the job.
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What to do if Windows is stuck in Tablet Mode
To make the Windows 10 operating system a lot more user-friendly, Microsoft introduced the Tablet Mode for Windows 10 devices, especially the 2-in-1 devices like Surface Pro and Surface Book. Despite the Tablet Mode’s efficiency, it also encounters some errors from time to time. One of the issues users reported about tablet mode is that they can’t turn off or exit tablet mode. If you are one of these users, read on as this post will guide you in what you can do to fix the issue. To fix the problem with Tablet Mode, there are several suggestions you can check out. You can try to check the full-screen setting, or perform a full shutdown or perform two buttons to restart the Surface devices. You could also disable Tablet Mode via Registry Editor or perform System Restore or change the settings in the System tab or the Action Center.

Option 1 – Try to check the full-screen setting

  • Tap the Win + I keys to open the Windows Settings app.
  • Then navigate to this path, Personalization > Start.
  • Next, scroll down to toggle off the “Use Start Full Screen” option.
  • After that, restart your computer and see if the problem is fixed.

Option 2 – Perform a full shutdown

  • Open Command Prompt with admin privileges first.
  • Next, execute this command to perform a full shutdown: shutdown /s /f /t 0
  • The command you entered will shut down your computer and once it’s turned off, wait for a couple of minutes and then turn it back on.

Option 3 – Try to perform a two-button restart on your Surface device

  • Tap and hold the power button for about 30 seconds.
  • Then release them after 30 seconds.
  • After that, tap and hold the volume up + the power button for 20 seconds. This will cause the display to flash a few times but you have to keep those buttons pressed until your Surface device is turned off.
  • Wait for a couple of minutes and your Surface will turn back on. This should resolve the problem.

Option 4 – Try to disable the Tablet Mode via Registry Editor

  • In the Start Search, type “registry editor” and right-click on the Registry Editor from the results, and then select the Run as administrator option. This will open the Registry Editor with admin privileges.
  • Next, navigate to this registry key: ComputerHKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionImmersiveShell
  • From there, look for the DWORD named “SignInMode” and double click on it.
  • Set its value to “1” and its base as hexadecimal.
  • After that, click on OK to save the changes made. This will make sure that you are signed in to the desktop mode when you log into your account.
  • Now look for the DWORD named “TabletMode” and double click on it and set its value data to “0” and it's base as hexadecimal.
  • Click on OK to save the changes made and then restart your computer.

Option 5 – Run System Restore

  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 6 – Try changing the settings in the System tab or the Action Center

  • Go to Settings and navigate to System > Tablet Mode.
  • After that, scroll down to set the “Use desktop mode” from the drop-down menu under the “When I sign in” section.
  • Now restart your computer and see if the issue is fixed.
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Display isn't compatible with Windows Error
Upgrading your computer from Windows 7 or Windows 8 to Windows 10 or even upgrading Windows 10 to a new version is not that simple. The setup initially checks for all the drivers and other software utilities installed on your computer and verifies and blockages or upgrade or upgrade blocks with respect to any of those drivers or any of those software utilities regardless if you use the Windows 10 ISO or the Windows 10 Upgrade Assistant. One of these common errors, when you upgrade or update your computer, is the “The Display is not compatible with Windows 10” error. This kind of Windows Upgrade error is related to the compatibility of the Graphics Driver installed in your computer. But worry not for this post will guide you in fixing this problem. The “The display is not compatible with Windows 10” error has the same workarounds as the following errors:
  • These devices aren’t fully compatible with Windows 10.
  • The display is not compatible with Windows 10. Check with the manufacturer for support.
  • The display manufacturer hasn’t made your display compatible with Windows 10. Check with the manufacturer for support.
To resolve this Windows Upgrade error, here are some suggestions that could help:

Option 1 – Check for incompatible drivers in your computer

  • Open the Device Manager from the WinX Menu.
  • Then expand the list for Display Adapters.
  • Next, right-click on the NVIDIA Graphics Card list and select Enable.
  • After that, right-click on it again and click on the “Update Driver Software…” option.
  • After doing so, a new window will appear and from there, click on the “Search automatically for updated driver software” option.
  • Then check if Windows is now able to detect your Graphics Card as well as the latest driver for it. If not, proceed to the next step.
  • Right-click on the driver again and click on the “Update Driver Software…” option.
  • Now click on the Browse my computer for driver software option and then click on Let me pick from a list of device drivers on my computer.
  • Afterward, select a compatible driver for your computer named NVIDIA Graphics Card and then proceed.
  • Wait for the whole process to be completed and restart your computer to successfully apply the changes made.

Option 2 – Get the latest version of Graphics drivers from the manufacturer’s website

In case you don’t know the manufacturer of the Graphics Processing Unit or GPU of your computer, you need to check first. They’re usually NVIDIA, Intel, or AMD. So if your computer’s Graphics Processing Unit is manufactured by NVIDIA, you need to get the latest version from their official website.

Option 3 – Try to install the latest Graphics driver in Compatibility Mode

If you’re not able to install the Graphics drivers you’ve downloaded, you can try installing them again but this time using Compatibility mode. Follow the steps below to do so:
  • You need to download the driver and place it on your desktop.
  • After that, right-click on it and select Properties.
  • Next, switch to the Compatibility tab where you should see two options:
    • Compatibility troubleshooter, and let Windows figure out what works best for you. If it fails, follow the next.
    • Manually choose the version of Windows it was correctly working.
  • You also have the option to change the DPI settings and see if that helps. Then click the Apply and OK buttons.
  • Now right-click on the file and select the “Run as administrator” option to install. After that, you should now be able to change your screen aspect ratio to what you were using early on.
Note: If you have other programs that won’t work on the existing version of Windows, then make sure to run the program in a Compatibility mode.

Option 4 – Try to run the Program Compatibility Troubleshooter

You might also want to run the Program Compatibility Troubleshooter. This built-in troubleshooter is available in the Windows Update & Security section. From there, select Troubleshoot. This will find a list of programs for you and since you have already downloaded the driver files, just click on Not Listed located at the top of the program list. After that, browse and select the driver files and then let the program do its job.
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A Quick Guide to Fixing Error Code 7

Error Code 7 - What is it?

This is a typical system error that occurs during Windows setup. To be precise, this error may pop on your computer screen during the text mode portion of Windows setup. The setup hangs and stops responding and the error message is displayed in either one of the following formats:
‘The file I386Ntkrnlmp.exe could not be loaded. The error code is 7.’ or ‘The file I386L_intl.nlf could not be loaded. The error code is 7.’

Solution

Restoro box imageError Causes

Error 7 may be triggered due to several reasons but the 2 most common causes for this error code are:
  • Incorrect settings of the BIOS
  • Faulty RAM modules
  • Registry corruption

Further Information and Manual Repair

To resolve this error on your system, here are some easy and effective DIY methods that you can try.

Method 1 - Change Back the BIOS to its Default Settings

If the underlying cause of error code 7 is related to incorrect BIOS settings, then it is recommended to restore default settings to resolve. You can reset your computer’s BIOS (basic input and output system) settings to factory defaults by selecting the restore defaults option within BIOS or by removing CMOS ( Complementary Metal Oxide Semi-Conductor) battery from your unplugged computer for about five minutes. The battery removal method requires opening the computer case, so only attempt it if you are unable to access BIOS. To reset BIOS follow these steps, reboot your PC and then press the key assigned to loading BIOS during your computer boot splash screen. The key assigned to load and access BIOS varies from manufacturer to manufacturer but usually, it's F1, F2, or F12. Once you enter the BIOS, select the ‘Restore Defaults’ option listed in the menu.  I t may be a keyboard shortcut or be under the Advanced settings menu. Confirm settings and then exit BIOS. Hopefully, this will resolve Error 7.

Method 2 - Remove the Faulty RAM

When error code 7 is triggered by faulty RAM modules, then to resolve it simply remove the memory modules that are installed in the computer. If the error code is displayed again after you remove the memory module, remove a different memory module. This procedure requires you to reboot your PC several times to identify the specific memory module that is not working properly.

Method 3 - Repair the Corrupted Registry

Error code 7 is sometimes also linked with registry issues. If the reason for the error occurrence is a damaged or corrupted registry, then simply download Restoro. This is a powerful PC Fixer embedded with a registry cleaner. It is easy to operate and user-friendly. The registry cleaner detects and removes all errors in seconds. It cleans the registry and repairs the damages in no time. Click here to download Restoro.
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How to Fix Remote Desktop Black Screen issues
According to some reports, using RDP or Remote Desktop Protocol on recent versions of Windows 10 results in a black screen. One encounters this issue is when using the Remote Desktop Connection feature on Windows 10. The real causes of this black screen are either the display drivers or some misconfiguration with the Remote Desktop Connection utility. In most cases, the Remote Desktop in Windows 10 will display a black screen and then disconnects afterward. To fix this kind of issue on your Remote Desktop, there are two suggestions you need to check out. First, you can try to disable the persistent bitmap caching, and then you can also try to update your display driver. Follow the given options below for more troubleshooting instructions.

Option 1 – Try to disable Persistent Bitmap caching

The first thing you can do to resolve the black screen issue with the remote desktop is to disable the persistent bitmap caching. All you have to do is follow these steps:
  • First, open the Remote Desktop Connection client.
  • Next, click on the Show Options button to configure the Remote Desktop Connection.
  • After that, go to the Experience tab and uncheck the Persistent bitmap caching option.
  • Once done, you should now be able to connect to the remote computer without the black screen.

Option 2 – Try to update or rollback the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: If updating the Graphics driver didn’t fix the problem, you can also try to roll back to its previous version and see if that helps or you could also try to roll back, update or reinstall the Network Adapter drivers.

Option 3 – Try performing a System Restore

You might also want to perform a System Restore that might help you in fixing the error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
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