A Quick Guide to Resolving IRQL_NOT_LESS_OR_EQUAL Error

Sharing is caring, an old saying says. I completely agree and that is reason enough for this article filled with sharing goodness. Holidays are coming and I hope that the holiday spirit is strong with you, that you will spend them in peace and with loved ones. All that being said wouldn’t it be great if you can spend some joy with close ones and share some of your games on their account so they can enjoy them as well? Well, you can and it is not complicated as well. Follow this easy guide to see how can you get someone’s account up and running with some of your games.

The steam Family sharing feature

The family Sharing feature inside Steam will let you share your games to another account so owners of that account can play games that you have purchased without the need to buy themselves. You can allow up to 5 accounts and 10 devices to play your library games, and owners of these accounts will have their own achievements. Be aware that enabling this option will place your entire library on the share, you will not be able to choose which games you would like to share and therefore any kind of parental controls are not applying here. Also know that once the game is running on one device, others will have to wait for one playing to finish before they can get a spin on it. Only the owner of the game can play whenever he wants as a priority but others will have to wait for the game to be not run by someone else.

How to Share Your Game Library

In order to share your game library have a person, you wish to share games with at his device on ready to go and enable steam guard on your account. To enable steam guard login into your account and on the top left corner click on Steam and then on Settings. Inside settings click on the Manage Steam Guard Account Security button. Choose the way of authentication either by mail or steam guard mobile app. Check Get Steam guard codes by email radio button and re-login into account.

Sharing Games on another Steam account

Now that Steam Guard is enabled on the primary account let’s share some games!!! Inside client again, in the top left click on Steam and again on settings. In the left panel choose and click on Family. Inside Family section check box beside Authorize Library Sharing on This Computer. Log out of your account and login into the client user account credentials you wish to share your library with (this is your friend or cousin account, they need to log in to Steam client on your computer but with their credentials). After they have successfully logged in, log them out and re-log with your account again. Now go again into Steam > Family and now you should see an account in the box at the bottom with the user name or your friend or relative. Confirm that this is an account that you wish to share the library with by clicking on the checkbox next to the name. Now let users login into the desired device with their credentials and they will have access to your entire library. Happy gaming!

Odyssey Neo G9 is a successor to Odyssey G9 curved gaming monitor and it is aimed again at the gaming community with its specifications but of course, it can be used for work as well. Gapping at a stunning $2500 USD price it is not really a cheap piece of hardware so it is normal to see what do you get for this kind of price and do features justify it, so let’s dive in.

Size and resolution

The first thing that you can notice about the screen is that it is big and curved, 49 inches big which is pretty big, and with it, I believe you can forget about using 2 or 3 screens because this single one will cover everything you need really. Going as far as 5120 X 1440 resolution is the strange definition, basically, this is 5K which is kind of nice but I do not see the advantage. Sure it is larger than 4K, but for the price of $2500 I expected an 8K monstrosity so if the resolution is not the main price justification then what is? Let’s move on and find out.

Odyssey tech specs

The monitor comes with HDR and 240Hz refresh rate which is very nice and coupled with 1ms pixel response time, adaptive sync, and Variable Refresh Rate you get pretty good other tech specs. All of this is very nice but the monitor's strongest selling point is Mini Led tech. Mini Led is a next-gen tech currently found only in high-end TVs. With this technology, monitors can produce truer blacks sort of speak thanks to a greater number of dimming zones. Odyssey Neo G9 is rated at 2000 nits in the brightness values and local dimming zones go to stunning 2048. It comes also with Quantum HDR that supports 10+, Freesync, and G-Sync capability. In connection, the department monitor comes with a single display 1.4 port and two HDMI 2.1 ports. It also includes a headphone jack along with two USB 3.0 ports.

Conclusion

While the resolution of the monitor is nothing impressive for the given price, its size and the rest of the tech specs surely are. Now I will not lie, the price is still a little too high but if you could afford it easily I think you should.

The Windows 10 system allows users to change the default location of the User folders to another drive. This is probably to make sure that the files stay safe in case the system suddenly crashes. However, in some cases, while changing the path to another drive, for instance, the D drive or any folder, the Windows system recognized it as a hard drive as well so even though the files will be saved on that folder, it will appear as a hard drive in the Windows Explorer or look merged with another folder. It could also be that you had dragged and dropped a user folder to another user folder by accident. So if you’re wondering how you can unmerge the User folders, read on as this post will guide you on how exactly you can do that. Take note that even if you try to use the File History to restore the User folders, it still won’t work and you won’t be able to move them back to their previous locations nor restore the folders back to their previous versions and it would only state that they are not available. In the instructions given below, we are using the Downloads folder as an example.

• Step 1: Tap the Win + R keys to open the Run dialog box.
• Step 2: Next, type “Regedit” in the field and hit Enter to open the Registry Editor.
• Step 3: After opening the Registry Editor, navigate to the following registry key:

ComputerHKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders

• Step 4: Then double-click on the multi-string value {374DE290-123F-4565-9164-39C4925E467B} located in the right hand pane. And in the Value Data, copy and paste the following value:

%USERPROFILE%Downloads

• Step 5: Now click OK and close the Registry Editor.

Note: Look close enough and you’ll see that the multi-string values belong to each one of the folders. From there, you have a Desktop, Favorites, Skydrive, Music, Pictures, and many more.

• Step 6: Restart your computer. After that, the operating system will pick up the new folder location during the startup. Here are the values for the other folders:

Music – {1CF1260C-4DD0-4ebb-811F-33C572699FDE} Pictures – {3ADD1653-EB32-4cb0-BBD7-DFA0ABB5ACCA} Videos – {A0953C92-50DC-43bf-BE83-3742FED03C9C} Documents – {A8CDFF1C-4878-43be-B5FD-F8091C1C60D0} Desktop – {B4BFCC3A-DB2C-424C-B029-7FE99A87C641}

• Step 7: Now all you have to do is to change the location correctly. Start by tapping the Win + E keys to open the Windows File Explorer.
• Step 8: After that, right-click on the Downloads folder located in the right-hand pane.
• Step 9: Then click on Properties and go to the Location tab then type “D:\Downloads” in the location box.
• Step 10: Click the Apply button and then the OK button to save the changes made. Doing so would ensure that not only the Downloads folder is restored but also that it does not stay merged to another folder or appear as a drive.

The screen flickers into black, it comes back and on-screen there is a message Driver stopped responding and has recovered. If you have been through this you are aware that the issue is not serious but it can get pretty annoying fast since you are not aware when will it happen again, and it will happen again. In this guide, we will go through the usual reasons for this error and offer solutions to them. Follow the guide step by step in order to resolve the problem.

1. Clean your PC Dirt and dust are your enemy no1, dirty graphic card can not be properly called and can cause overheating which can result in this particular error, make sure that your PC is clean and tidy in order to eliminate dust and dirt as a cause for malfunction.
2. Turn off multiple applications and try running just one at a time Overburdening GPU can cause this error to appear since the graphic card can not handle all requests it gets from multiple active applications. Try to run just one application at a time for some time period to see if the error will appear again.
3. Update driver Update your GPU driver to the latest version from the manufacturer's website, Display Driver Stopped Responding and Has Recovered Error in Windows 10 can be from outdated drivers not able to handle modern tasks
4. Get newer GPU As hard as this advice is, sometimes the reason is an old graphic card that simply can not keep up with modern games and applications, upgrade it to a more modern GPU and watch errors go away.

Error Code 0x80131700 - What is it?

0x80131700 is a Windows 7 error that occurs when there is a problem with the Troubleshooting Wizard. The wizard fails to function and with an error message displaying the following message on the computer screen:

‘An unexpected error has occurred’- The troubleshooting wizard can’t continue

Error code: 0x80131700'

Windows 7 features Troubleshooting Wizard, an automated tool that helps users resolve several PC-related problems such as accessing shared files or internet connectivity to name a few.

Error Causes

The error code 0x80131700 largely occurs because of two reasons:

• The .NET framework is not properly installed on your system
• Mis-configured System Files and Registry Issues

Further Information and Manual Repair

0x80131700 Windows error is rated easy to fix error code. Thus, repairing this error code is not difficult. It is so easy to fix that you don’t need any technical expertise or professional help for that matter. To begin with, there are 2 methods to resolve the 0x80131700 error code. Let’s take a look at the solutions:

Cause: The .NET framework not properly installed on your system

Solution: If the underlying cause for the error code 0x80131700 is the improper installation of .NET framework on your PC, then the best and easy way to resolve this error is to reinstall it. By default, the built-in version of the .NET framework in Windows is 3.5.1 to reinstall this again on your system follow the steps given below:

1. Go to the Start menu and type: features in the search box
2. Now Choose the option ‘Turn Windows Features on or off’ and then press Enter
3. After this, look for Microsoft .NET framework 3.5.1 and uncheck the box
4. Once you uncheck it, restart your computer
5. Repeat the step 1 and 2
6. Now check the box before .NET framework 3.5.1
7. Restart your system
8. Now try using the Troubleshooting Wizard.

Cause: Mis-configured System Files and Registry Issues

Solution: If the error code 0x80131700 triggered due to misconfigured files and registry issues, then the easiest way to fix this error on your system is to download Restoro

As in previous Windows 10, inside Windows 11 also when you press the ALT + TAB key combination you will get a preview of all running applications along with all Browser tabs so you can go through them and pick the one you want to switch to. Alto, I personally am a big fan of alt-tabbing, I must admit that I am not a big fan of having multiple browsers tabs on screen when I do press key combo. Luckily there is a very easy way to turn this feature off. Turning browsers tabs thumbnails off

1. Press ⊞ WINDOWS + I to open settings
2. Click on System in the sidebar
3. Scroll down and select Multitasking
4. Find Alt + Tab section and click on the drop-down menu
5. Pick Open Windows Only
6. Close settings

Now when you press the ALT + TAB key combination you will still see your browser but only an active tab in it instead of all tabs as different preview thumbnails.

Booting Windows 10 in safe mode can solve many issues with your computer since Windows will boot just in its basic core and you can safely maintain it, find a solution for issues, etc. Before, entering safe mode was easy and pretty straightforward, during Windows evolution, entering safe mode was somewhat complicated and not being made so directly like once it was but do not worry. Starting Windows in safe mode today is even maybe easier than it was before, it is just not so obvious as it once was. In this article, we will go through several ways how you can boot up Windows in safe mode in order to solve whatever issue is troubling you.

1. Start safe mode from settings

   Open Settings by pressing the ⊞ WINDOWS + I or by just clicking on the Start button and clicking Settings. Go to Update & Security, then Recovery. In Advanced startup, click Restart now. Once your PC reboots, click Troubleshoot, then Advanced options. Select Startup Settings then Restart.

2. Go to safe screen from Sign-in screen

   Click the Shift on your keyboard while clicking on the Power button on the bottom right corner of the screen. Once your PC restarts, click on Troubleshoot, then Advanced options. Select Startup Settings then Restart. After the reboot, select 4 or the F4 on your keyboard to run in Safe Mode. If you choose to use Safe Mode with Networking, select 5 or F5.

3. Start Windows recovery Environment

   Go to the Windows Recovery Environment by doing the following steps: Press on the power button to turn off your device. Press on the button again to turn it on. Once Windows starts, press the power button again for 10 seconds to turn it off. Then press it on again. Upon the reboot, hold on to the power button for 10 seconds to turn it off, then turn it on again. Because you've repeatedly turned on and off your PC, you will be redirected to Windows Recovery Environment. On the pop-up window, click on Troubleshoot, then Advanced options. Select Startup Settings, then Restart. After the reboot, select 4 or the F4 on your keyboard to run in Safe Mode. If you choose to use Safe Mode with Networking, select 5 or F5.

4. Hold SHIFT while pressing RESTART on the start menu

   On the Windows 10 sign-in screen, hold on the SHIFT on your keyboard. While pressing on the key, click on the Power button, then choose Restart on the pop-up menu. Once your PC restarts, click on Troubleshoot, then Advanced options. Select Startup Settings then Restart. After the reboot, select 4 or the F4 on your keyboard to run in Safe Mode. If you choose to use Safe Mode with Networking, select 5 or F5

5. Boot from installation media and choose it in the command prompt

   Create a Windows 10 bootable installation media on any external storage media. Once you do this step, wait for the installation to load. Select your preferred language and click on Next. Click on Repair your computer at the bottom left of the menu. Click on Troubleshoot, then Advanced options. Select Command Prompt - Use the Command Prompt for advanced troubleshooting options. Type in the following command on the prompt: bcdedit /set {default} safeboot minimal Hit Enter and wait for it to tell you that "The operation completed successfully". Exit Command Prompt and click on Continue.

6. Use system configuration tool

   In the Search bar, type in msconfig. Select the Boot tab and under the Boot options, put a check beside Safe boot. Click OK. Reboot PC

7. Press SHIFT + F8

   Press SHIFT + F8 when turning on Windows. This redirects you to Advanced Boot Options Window, then choose to run Windows on Safe Mode

There you have it, 7 different ways to enter safe mode in Windows 10, we hope that any of these tips proved helpful and that you managed to enter the safe mode and fix your Windows issues.

If you were trying to print some documents but encounter the HIDCLASS.SYS Blue Screen error instead, then you’ve come to the right place as this post will guide you in fixing any Blue Screen errors related to the HIDCLASS.SYS file. HIDCLASS.SYS is a Windows operating system driver file. HID or Human Interface Device includes Keyboards, mice, and other input devices. HIDCLASS.SYS is a critical system driver file that is responsible for connecting different kinds of devices all over the system, including the functionality where a Word Processor can access the printer to print documents. This file comes under the category of kernel-mode device drivers and if the driver fails, it can result in a Stop Error. There are a lot of Stop errors related to the HIDCLASS.SYS file, such as:

• KMODE EXCEPTION NOT HANDLED
• SYSTEM SERVICE EXCEPTION
• DRIVER POWER STATE FAILURE
• PAGE FAULT IN A NONPAGED AREA
• SYSTEM THREAD EXCEPTION NOT HANDLED
• DRIVER VERIFIER IOMANAGER VIOLATION
• IRQL NOT LESS EQUAL

The fixes for the Blue Screen errors related to the HIDCLASS.SYS files are pretty simple but before you troubleshoot the problem using these fixes, make sure that you boot your computer into Safe Mode with Networking first. After that, get started on these tips:

Option 1 – Update or rollback or disable concerned device drivers

To fix the HIDCLASS.SYS error, you can also try to roll back, or update, or disable the concerned device drivers.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers particularly the ones that are under the sections of Keyboard, Mouse, USB, and HID Drivers.
• Next, right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions or disable them.

Option 2 – Check for any incompatible devices

The next thing you can do to troubleshoot the HIDCLASS.SYS Stop error is to plug in and out each one of the different hardware that is connected to your computer. Doing so will help you determine which one of the hardware is the one that’s triggering the error to pop up. You will also know what hardware drivers or anything else that could be causing this error which includes external devices like mouse, keyboard, printer, as well as internally attached components like the Graphics card and so on.

Option 3 – Try running the ChkDsk utility

Running the ChkDsk utility can also help you resolve any Blue Screen errors related to the HIDCLASS.SYS file. To run this tool, refer to these steps:

• First, open This PC and right-click on your operating system partition for Windows.
• Next, click on Properties and navigate to the Tools tab.
• Then click on Check under the Error Checking section.
• After that, a new mini window will be opened and from there click on Scan drive and let it scan your disk drive partition for any errors and then restart your computer.

Option 4 – Try checking the Memory for any errors

• Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
• After that, it will give two options such as:
  • Restart now and check for problems (Recommended)
  • Check for problems the next time I start my computer
• Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.

Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them.

Option 5 – Run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Type “cmd” in the Start search and then right-click on the appropriate search result.
• Next, select “Run as administrator” to open Command Prompt with admin privileges.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Now restart your computer and see if the Blue Screen error is fixed or not.

The GeForce Experience on graphics card manufactured by NVIDIA is an advantage for users who loves gaming as it makes enhances users’ gaming experience. However, there are times when it may also encounter some problems. One of the problems users may encounter is the error code 0x0001. This kind of error occurs when users open the NVIDIA GeForce Experience utility. Here’s the full content of the error message:

“Something went wrong, try rebooting your PC and then launch GeForce Experience, ERROR CODE: 0x0001.”

Errors like this one diminish the overall experience of users due to the fact that when this error occurs, the NVIDIA GeForce experience wouldn’t even start which renders its features useless. There are several potential fixes you can check out to resolve this error but before you check them out, you can try to restart your computer first and then open the NVIDIA GeForce Experience once again, if you still encounter the error, then you need to check the NVIDIA Display Driver Services or update your NVIDIA display drivers or switch to the BETA release. You could also try to install and reinstall the NVIDIA display drivers or perform System Restore and see if it helps. For detailed instructions, follow the given options below.

Option 1 – Try to check the NVIDIA Display driver services

• Tap the Win + R keys to open Run and then type “services.msc” in the field and hit Enter to open the Services Manager.
• From there, look for the following NVIDIA services and make sure that their Startup types are as follows:
  • NVIDIA Display Container LS – Automatic
  • NVIDIA NetworkService Container – Manual
  • NVIDIA LocalSystem Container – Automatic
  • NVIDIA LocalSystem Container – Automatic
  • NVIDIA GeForce Experience Service – Automatic (Delayed Start)
  • NVIDIA Geforce Experience Backend Service – Automatic (Delayed Start)
  • NVIDIA Telemetry Container service – Automatic
• Next, double click on each one of the services and go to Properties. Here, check if the service is running. If it’s not, just click on the Start button. On the other hand, if they’re already running, just click on Stop and then click on Start again.

Option 2 – Try to update the NVIDIA Display drivers

You can also try updating the NVIDIA display drivers as it might help in fixing the error. To update them, follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next type in “dxdiag” in the field and click OK or hit Enter to open the DirectX Diagnostic Tool.
• From there, you can see what type of NVIDIA graphics card that your system is on.
• Take note of your graphics card information and then look for the best drivers for your operating system. Once you’ve downloaded and installed the file, restart your PC.

Note: If you want to try out the beta release of the NVIDIA display drivers, click on this link. Beware though that the beta software is unstable and buggy and may cause some different bugs.

Option 3 – Try to roll back the driver to the previous version

If updating the NVIDIA display drivers didn’t work for you, then it’s time to roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh.

• Tap the Win + R keys to launch the Run window and then type in the “msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the NVIDIA Drivers and expand it.
• Next, select the driver entries that are labeled appropriately.
• Then select each one of them and double click to open a new mini window.
• After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of the NVIDIA Drivers.
• Now restart your computer to successfully apply the changes made.

Option 4 – Try to run System Restore

You could also run System Restore as it might help fix the error code 0x0001 in NVIDIA GeForce Experience.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and then check if the error code 0x0001 in GeForce Experience is now fixed.

Option 5 – Do a clean install on the NVIDIA driver

• Before you do a clean install on the NVIDIA driver, you have to download the latest version of the Display Driver first.
• Boot your Windows 10 PC into Safe Mode.
• After that, double click on the executable file of the Display Driver Uninstaller to run and install it.
• After the installation, open the program. Once you do, you should see the following window on your screen:
• In the program window, click on the “Clean and restart” button.
• After your PC has rebooted, download the NVIDIA drivers.
• Then select your Product Type, Product Series, Product, Operating System, and Language appropriate for your hardware specifications as well as personal requirements.
• Next, click on Search to display the latest available driver as per the information you entered.
• And click on Agree and Download to start downloading the latest driver executable file.
• Run the executable file after you finished downloading the latest driver executable file and then select Custom and click on Next.
• Afterward, select “Clean Install” and proceed. Doing so would install the latest driver on your PC.
• Restart your PC and check if the error’s now fixed. If not, you can try installing an older version of the driver instead.

Blizzard is one of the most beloved game company which brought some of the most and greatest titles in PC gaming. Blizzard has released its own launcher in which you can launch games, sadly sometimes launcher does not want to work and fails to connect. If this happens to you be sure to:

1. Reset your network devices to make sure your router hasn't become flooded with data.

   Power cycling your modem and router allows them to reset and re-establish a connection to your ISP. Follow these steps to completely power cycle the devices in your network connection:Note: If your modem has a battery backup, you will need to take the battery out or use the reset button on the modem.

   1. Shut down all computers connected to the modem/router.
   2. Power down and unplug the modem and the router if you're using one.
   3. Allow to sit for 60 seconds unplugged.
   4. Plug in and turn on the modem and router, and allow them to completely boot up until the front panel connection lights on the modem show a steady connection.
   5. Start the computer and allow it to completely boot up.

2. If you're using a wireless connection, optimize your internet connection to rule out a connection issue.

   If you're experiencing issues with your low-speed or wireless internet connection, follow the steps below to troubleshoot the problem.

   1. Try plugging your computer directly into your modem.
   2. Shut down other programs that access the internet, such as other games or download programs.
   3. Satellite, mobile phone, and WiMax internet connections are not stable connections and may cause further connection issues when playing Blizzard games. If possible, consider switching to a more stable connection.

3. Update your drivers and operating system to resolve any compatibility issues.

   Out-of-date drivers and operating systems can cause a variety of issues and are one of the first things to check when a game is having problems. The instructions below will help you check and update your drivers.

   • Even new computers can have out-of-date drivers and operating systems because updates are released routinely.
   • Some games and programs might run fine on a system with old drivers, but outdated drivers can still create technical issues with specific games or programs.
   • Check our supported video cards articles to make sure your hardware is compatible:
     • World of Warcraft
     • Hearthstone
     • StarCraft II
     • Diablo III
     • Heroes of the Storm
     • Overwatch

   Refer to the steps below to update drivers and software for your operating system.

4. Release and renew your IP and flush your DNS to resolve any network conflicts.

   1. While on the desktop, press Windows Key and type CMD.
   2. Right-click Command Prompt and select Run as administrator.
   3. Type ipconfig /release in the command prompt.
   4. Wait a few seconds for a reply that the IP address has been released.
   5. Type ipconfig /renew in the command prompt.
   6. Wait a few seconds for a reply that the IP address has been re-established.
   7. Type ipconfig /flushdns in the command prompt.
   8. Close the command prompt and attempt to make a connection.

5. Close all other applications to resolve software conflicts and free up resources.

   Before trying the steps below, close unnecessary programs and restart your computer. Identify Problematic Startup Items

   1. Press Ctrl+Shift+Esc to open the Task Manager.
   2. Click More Details.
   3. Select the Startup tab.
   4. Right-click on each item and select Disable.
   5. Restart the computer.

   If this resolves the issue, enable the startup application one at a time to determine which one is causing the problem. You will need to restart between each application you enable. Note: To re-enable startup applications, follow steps 1-4 and select Enable.

6. Delete the Battle.net Tools folder to automatically rebuild outdated or corrupt files.

   1. Close Blizzard processes.
      1. Press Ctrl + Shift + Esc to bring up the Task Manager.
      2. Click the Processes tab.
      3. Select all Agent, Blizzard Battle.net desktop app, and game processes, and click End Process.
   2. Navigate to the folder containing the Battle.net directory:
      1. Press Windows Key + R to open the Run dialogue.
      2. Type C:\ProgramData\ into the Open field and press Enter.
   3. Delete the Battle.net folder.
   4. Run Battle.net and update the game to see if the issue persists.

   If the error persists after you try these steps, another program may be causing the problem. Restart your computer and delete the Battle.net folder one more time.

   Note: The above steps may cause the Blizzard Battle.net desktop app to forget game install locations. If your games can’t be found, you will see Install on the Blizzard Battle.net desktop app game tab instead of Play. To find your installation, click Locate this game or run the game launcher.