Logo

What to do if you can’t find Recycle Bin

The Recycle Bin is undeniably an important place to make files ready for deletion. To put it simply, it assumes some importance but there are times when it displays an unpredictable behavior. For instance, it just suddenly goes missing and even Cortana is unable to find it. A lot of users have experienced the missing Recycle Bin issue in their Windows 10 computers. If you are one of these users, you might have wondered where the Recycle Bin icon has gone and how you can get it back. Worry not, as this post will provide you a couple of options you can try to bring back Recycle Bin in your Windows 10 computer.

Follow the given options below to get started.

Option 1 – Try to restore Recycle Bin

It could be that you have disabled the Recycle Bin by accident which is why Windows was not able to show it on your desktop. To restore Recycle Bin, follow these steps:

  • First, click on the Start button and select Settings.
  • Next, select the Personalization setting and then select Themes from the left pane.
  • After that, click on the “Desktop icon settings” link under the “Related Settings” heading. This will display a list of icons in the Desktop Icons window.
  • From there, make sure that you check the checkbox for “Recycle Bin” to make it appear on your Desktop screen once again.

Option 2 – Try to recreate the Recycle Bin

If the first option didn’t work, then it could be that Recycle Bin might have been deleted which is why you fail to restore it. And to resolve this problem, you need to recreate Recycle Bin. Refer to the following steps to do so:

  • You need to launch the Windows File Explorer first and go to the View tab.
  • From this tab, select Options and click on the drop-down arrow and then select the “Change folder and search option”.
  • Afterward, switch to the View tab when the Folder Options window appears on your screen and select the “Show hidden files, folders, and drives” option.
  • And then unmark the checkbox next to the “Hide protected operating system files (Recommended)” option and click on both the Apply and OK buttons, respectively.
  • Next, go back to the File Explorer and click on “This PC” located on the left bar and go to the C: drive.
  • From there, you will find a file named “$Recycle.Bin” located at the top.
  • Open this folder to access its contents and you should see the Recycle Bin icon located at the top.
  • After that, right-click on the Recycle Bin icon and click on the “Send To” option and then click on “Desktop (create shortcut)”.
  • It will then confirm and recreate the Recycle Bin icon on your Desktop screen.

Note: Even though this icon is quite similar to the original one, it actually differs from it. The difference is that you won’t see if fill up when you delete files and you can’t simply empty it by right-clicking on the shortcut. On the other hand, you can still drag items into it just like with the original one. So when you want to empty the content of the newly restored Recycle Bin, you just have to double-click on the shortcut and right-click on the recycle bin in the window that appears, and select the “Empty Recycle Bin” option. In addition, now that you’ve set up the Recycle Bin shortcut, you have to re-activate the “Hide protected operating system files” to keep the important files and folders in your computer hidden.

Option 3 – Try to repair the Recycle Bin

If both the first two options failed to restore the missing Recycle Bin, then you can try repairing it instead. There are times when the Recycle Bin is removed from the Desktop screen due to some corrupted Windows system files. To fix these corrupted system files, you can run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like the missing Recycle Bin. To repair these corrupted system files, you can run the DISM commands:

  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.

Option 4 – Make sure that you are not in Tablet Mode

Since Windows 10 is designed to work on both desktop and mobile devices, it could be that your computer has slipped into Tablet Mode which explains why you’re not seeing the Recycle Bin. To check if your computer is really in Tablet Mode, follow these steps:

  • Go to the Start menu and select Settings.
  • Next, select the System setting and from the left pane select the Tablet Mode.
  • From there, make sure that the buttons next to the options given below are set to the off position:
    • Hide app icons on the taskbar in tablet mode
    • Automatically hide the taskbar in tablet mode

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

SoftwareUpdater Malware Removal Guide

Software Updater is an ad-supported browser extension hijacker that claims to update your PC programs and drivers. In addition to managing the installation of your selected software, this install manager will make recommendations for additional free software that you may be interested in. Additional software may include toolbars, browser add-ons, game applications, anti-virus applications, and other types of applications. The hijacked homepage, softwareupdater.com, did not have valid legal privacy and disclaimer policies on its website as of publication date.

This software adds a Windows Task Scheduler in order to launch the program at various times, including system startup. The software has access to all installed applications on your PC and can install bundled products with unwanted malware. It is also commonly distributed in bundles with unwanted software. Several anti-virus programs have classified this software as malware and are therefore not recommended.

About Browser Hijackers

Browser hijacking means that a malicious code has control over and modified the settings of your internet browser, without your consent. They’re made to interfere with browser programs for several purposes. The idea is to force users to visit specific sites that are trying to increase their visitor traffic and produce higher ad revenue. It may appear harmless, but most of these sites are not legitimate and could present a severe threat to your online safety. Browser hijackers can even allow other malicious programs without your knowledge to further damage your computer.

How to determine if your web browser is hijacked

The common symptoms that indicate having this malicious software on your computer are: 1. home page is changed 2. you find new unwanted bookmarks or favorites added, typically directed to advertisement-filled or pornography websites 3. the default search engine has been changed and your browser security settings have been lowered without your knowledge 4. you find unwanted new toolbars added 5. you may find many pop-up ads on your computer screen 6. your internet browser has become unstable or starts running sluggishly 7. you can’t go to specific websites such as home pages of anti-malware software.

Exactly how browser hijacker infects computers

Browser hijackers infect PCs in numerous ways, including via a drive-by download, a file-share, or an infected email. Many web browser hijackings come from add-on software, i.e., browser helper objects (BHO), toolbars, or extensions added to web browsers to provide them additional functionality. Also, certain freeware and shareware can put the hijacker in your PC through the “bundling” technique. Some of the well-known hijackers are SoftwareUpdater, Conduit Search, Babylon Toolbar, OneWebSearch, Sweet Page, and CoolWebSearch. Browser hijackers may record user keystrokes to collect potentially valuable information leading to privacy issues, cause instability on systems, drastically disrupt user’s browsing experience, and eventually slow down the computer to a point where it will become unusable.

Browser Hijacker Malware – Removal

Certain hijackers could be removed by just uninstalling the related free software or add-ons through the Add or Remove Programs in the Windows Control Panel. In some cases, it can be a tough task to identify and get rid of the malicious piece because the associated file could be running as part of the operating system process. Besides, browser hijackers might modify the Computer registry so it can be extremely tough to fix manually, especially when you are not a very tech-savvy person.

How To Get Rid Of Malware That Is Preventing Anti-Malware Installation?

Malware can cause many different types of damage to PCs, networks, and data. Some malware is meant to restrict or prevent things that you want to do on your computer system. It may not permit you to download anything from the net or stop you from accessing some or all of the internet sites, especially the anti-virus websites. If you’re reading this now, you’ve perhaps recognized that a malware infection is a reason for your blocked internet traffic. So how to proceed if you need to install an anti-virus software like Safebytes? Even though this type of problem can be difficult to circumvent, there are a few actions you can take.

Install the anti-virus in Safe Mode

In Safe Mode, you can change Windows settings, un-install or install some software, and eliminate hard-to-delete viruses and malware. In the event, the virus is set to load immediately when PC boots, shifting into this particular mode can prevent it from doing so. To start the computer into Safe Mode, hit the “F8” key on your keyboard right before the Windows boot screen comes up; Or after normal Windows boot up, run MSCONFIG, check “Safe Boot” under Boot tab, and click Apply. As soon as you restart into Safe Mode with Networking, you could download, install, as well as update the anti-malware program from there. At this point, you could run the antivirus scan to remove viruses and malware without hindrance from another malicious application.

Switch to an alternate browser

Some malware only targets certain internet browsers. If this sounds like your situation, utilize another browser as it might circumvent the virus. The best solution to avoid this problem is to select a web browser that is well known for its security measures. Firefox contains built-in Malware and Phishing Protection to help keep you secure online.

Install and run anti-malware from your flash drive

To effectively remove the malware, you might want to approach the issue of running anti-virus software on the affected computer system from a different perspective. Adopt these measures to run the antivirus on the affected PC. 1) Download the anti-malware program on a virus-free PC. 2) Mount the USB drive onto the same computer. 3) Run the setup program by double-clicking the executable file of the downloaded application, which has a .exe file extension. 4) Pick a thumb drive as the place when the wizard asks you exactly where you want to install the program. Follow the on-screen instructions to complete the installation. 5) Disconnect the pen drive. You can now use this portable anti-malware on the infected computer. 6) Double-click the anti-malware program EXE file on the flash drive. 7) Run Full System Scan to detect and get rid of all types of malware.

Features of SafeBytes Anti-Malware

Want to install the best anti-malware software for your computer system? You can find many applications available that come in paid and free versions for Windows systems. Some of them do a great job in getting rid of threats while some will affect your PC themselves. You must be careful not to choose the wrong application, especially if you purchase a paid software. Among few good programs, SafeBytes Anti-Malware is the strongly recommended software for the security-conscious individual. SafeBytes anti-malware is really a powerful, highly effective protection application made to assist users of all levels of IT literacy in identifying and eliminating harmful threats from their computers. Through its cutting-edge technology, this software protects your PC against infections brought on by different types of malware and similar threats, including spyware, adware, computer viruses, worms, trojan horses, keyloggers, ransomware, and potentially unwanted program (PUPs). SafeBytes possesses a plethora of great features that can help you protect your laptop or computer from malware attack and damage. The following are some of the best ones: Real-time Active Protection: SafeBytes delivers complete and real-time security for your laptop or computer. They are very efficient in screening and getting rid of different threats because they are constantly revised with new updates and safety measures. Best AntiMalware Protection: This deep-cleaning anti-malware application goes much deeper than most antivirus tools to clean your personal computer. Its critically acclaimed virus engine finds and disables hard to remove malware that conceals deep inside your computer. Safe Browsing: SafeBytes gives an instant safety rating about the web pages you’re about to check out, automatically blocking unsafe sites and make sure that you’re certain of your online safety while browsing the net. Lightweight Tool: SafeBytes is a lightweight and easy-to-use antivirus and antimalware solution. As it uses minimal computer resources, this application leaves the computer’s power exactly where it belongs: with you actually. Premium Support: You may get absolutely free 24/7 technical support from their computer experts on any product queries or computer security issues.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove SoftwareUpdater without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by SoftwareUpdater

Files: C:Program FilesSoftware UpdaterSoftwareUpdater.exe C:Program FilesSoftware Updatersuscan.exe C:Program FilesSoftware Updater C:Program FilesSoftware Updater cpprest120_xp_1_4.dll C:Program FilesSoftware Updater cpuidsdk.dll C:Program FilesSoftware Updater DriversHQ.SDK.REST.Win32.dll C:Program FilesSoftware Updater msvcp120.dll
Read More
Fix Error Code 30088-26 in Windows 10
Error Code 30088-26 is shown when the user tries to install the MS Office suite to their PC. It is mostly due to several reasons including corrupted Office installation, the remnant of old office installation, or even Windows updates. We will cover all reasons along with provided solutions to each one. Follow the guide below to address each scenario with the fix for it.

Corrupted Office installation

In order to fix this issue, you will need to repair the installation itself.
  • Press ⊞ WINDOWS + R to open the run dialog keyboard with windows and r marked
  • Inside run dialog type in Control Panel run dialog with control panel typed in
  • In the control panel double click on Programs and features control panel programs and features selected
  • In the list of installed application find MS Office and click on it to select it
  • On top, just above the application list click on the change uninstall office screen
  • Office dialog will be opened with multiple choices
  • Click and select Online repair and then click on Repair
  • Make sure that you have a stable internet connection and leave the process to be finished

Remnants of old office installation

Manually cleaning remnants of old office installation is not an easy task and it can be different from system to system depending on the previous Office version. Luckily Microsoft has a dedicated office cleaning tool made for purpose of removing old tails and remnants of old office installations.
  • Download tool heremicrosoft troubleshooter
  • After the tool has been successfully downloaded, double-click on the .diagcab file to open it
  • Click on Advanced and make sure that the box associated with Apply repair automatically is checked.
  • Click the Next button to proceed
  • Wait until the initial detection phase is complete, then click on Installing at the first prompt
  • Select the program that you’re encountering issues with (most likely Microsoft Office) and click Next once again
  • At the next screen, click on Yes, try to uninstall
  • Wait until the operation is complete, then restart your computer and re-install the Microsoft Office suite

Windows Updates

After digging and trying out various solutions for this issue we came to the conclusion that this error can occur if Windows is not fully updated, and by fully updated we mean fully, not just critical updates, but all available ones. Check-in your setting to see if there are some uninstalled or pending updates waiting to be installed and if that is the case install them all. After completely updating your Operating system error should vanish and you should be able to install Microsoft office without issues.
Read More
New Chrome update brings surveillance debate
Google Chrome 94 is here and it has introduced a controversial idle detection API. For those people that do not know what idle detection API is, well basically Chrome can be asked by a website to report when a user of the site has a site open and is idle on the device. The issue that people have with this is that this particular feature can be used to report when the user is not using a computer at all. chrome idle detection featureGood thing is that website or web application will prompt you to allow it to use this feature like when a site/application wants to use your microphone or web camera. Developers are on board with this feature since it can provide them with more telemetric data on how users are interacting with their website/application but there are some that are strongly voicing against this. Tantek Çelik, Mozilla Standards Lead, commented on GitHub, saying:
As it is currently specified, I consider the Idle Detection API too tempting of an opportunity for surveillance capitalism motivated websites to invade an aspect of the user’s physical privacy, keep long-term records of physical user behaviors, discerning daily rhythms (e.g. lunchtime), and using that for proactive psychological manipulation (e.g. hunger, emotion, choice)… Thus I propose labeling this API harmful and encourage further incubation, perhaps reconsidering simpler, less-invasive alternative approaches to solve the motivating use-cases.
Others who have spoken against this feature are people from the WebKit development team inside Apple. Ryosuke Niwa, an Apple software engineer who works on WebKit said:
That doesn’t seem like a strong enough use case for this API. For starters, there is no guarantee that the user won’t immediately come back to the device. Also, who is such a service supposed to know what another device user might be using at any given point? We’re definitely not going to let a website know all the devices a given user might be using at any given point. That’s a very serious breach of the said user’s privacy. It seems to me that such a suppression/distribution mechanism is best left for the underlying operating systems/web browsers to handle.
Of course, technology itself as always can be used for good or for bad and time will tell if this feature has brought good stuff or it has paved another brick in surveillance and privacy manipulation. As said for now option will prompt for agreement and let's hope that it will be used for good causes from this day into the future.
Read More
Windows is stuck in Airplane Mode
As of late, a number of users reported experiencing a problem where their Windows 10 computers get stuck on Airplane mode for some unknown reason. According to the affected users, they were unable to turn off the Airplane mode which means that their computers are also not able to connect to the internet. One of the possible reasons why this kind of issue occurs is that there could be a bug with the airplane mode or it could also be the doing of faulty network drivers or physical switch that’s turned on, and so on. If you are one of the few users who experience the same issue, then read on as this post will guide you on what to do if your Windows 10 computer gets stuck on Airplane mode. There are a couple of suggestions you can check out to resolve the problem. You can try to check the status of the Radio Management service, flush the DNS cache or you could turn off the airplane mode via system settings. You could also update the network drivers or turn off the physical switch for airplane mode or make some adjustments in the Windows Registry. For more details, refer to each one of the suggestions provided below.

Option 1 – Try to check the Radio Management Service status

  • First, tap the Win + R keys to open the Run dialog box and type “services.msc” in the field, and hit Enter to open the Windows Services Manager.
  • Next, look for the Radio Management service and select Properties.
  • From there, change its Startup type to Disabled and click on the Apply and OK buttons to save the changes made.
  • Once done, restart your computer and check if you can now turn off the airplane mode.

Option 2 – Flush the DNS cache

You could also try to flush the DNS cache to fix the “ERR_ICAN_NAME_COLLISION” error. All you have to do is open Command Prompt as an administrator and then execute each one of the following commands sequentially to flush the DNS cache:
  • ipconfig/release
  • ipconfig/renew
  • ipconfig/flushdns

Option 3 – Try turning off the airplane mode via System settings

If flushing the DNS cache did not help in fixing the problem, then you might want to turn off airplane mode via system settings.
  • In the Windows Search bar, type “airplane mode”.
  • From the search results that appear, click on Airplane mode.
  • After that, a window will appear where you have to turn off the toggle button for Airplane mode.

Option 4 – Try to update, rollback or reinstall the Network adapter drivers

The next thing you can do to resolve the problem is to update the Network Adapter drivers by following these steps:
  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
  • Look for the Broadcom Network Adapter and right-click on it, as well as other network adapters that have an exclamation icon, and update them all.
  • Restart your PC and see if it helped in fixing the problem.
Note: If updating the network drivers didn’t help in fixing the problem, you can also try to roll back the very same drivers from their previous versions and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly. To reinstall the network adapter drivers, refer to these steps:
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.

Option 5 – Try to turn off the physical switch for Airplane mode

If your computer has a physical switch to turn on or off the airplane mode, then you might want to check that switch if you have one. Chances are, it could be the reason why you’re unable to turn off Airplane mode on your computer.

Option 6 – Try to make some adjustments in the Registry

  • Tap the Win + R keys to launch the Run utility.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_LOCAL_MACHINESystemCurrentControlSetControlClass
  • From there, edit the registry value of “RadioEnable” to “1”.
  • Exit the Registry Editor once done, and restart your computer.
Read More
How to Unmerge the User folder in Windows 10
The Windows 10 system allows users to change the default location of the User folders to another drive. This is probably to make sure that the files stay safe in case the system suddenly crashes. However, in some cases, while changing the path to another drive, for instance, the D drive or any folder, the Windows system recognized it as a hard drive as well so even though the files will be saved on that folder, it will appear as a hard drive in the Windows Explorer or look merged with another folder. It could also be that you had dragged and dropped a user folder to another user folder by accident. So if you’re wondering how you can unmerge the User folders, read on as this post will guide you on how exactly you can do that. Take note that even if you try to use the File History to restore the User folders, it still won’t work and you won’t be able to move them back to their previous locations nor restore the folders back to their previous versions and it would only state that they are not available. In the instructions given below, we are using the Downloads folder as an example.
  • Step 1: Tap the Win + R keys to open the Run dialog box.
  • Step 2: Next, type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Step 3: After opening the Registry Editor, navigate to the following registry key:
ComputerHKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders
  • Step 4: Then double-click on the multi-string value {374DE290-123F-4565-9164-39C4925E467B} located in the right hand pane. And in the Value Data, copy and paste the following value:
%USERPROFILE%Downloads
  • Step 5: Now click OK and close the Registry Editor.
Note: Look close enough and you’ll see that the multi-string values belong to each one of the folders. From there, you have a Desktop, Favorites, Skydrive, Music, Pictures, and many more.
  • Step 6: Restart your computer. After that, the operating system will pick up the new folder location during the startup. Here are the values for the other folders:
Music – {1CF1260C-4DD0-4ebb-811F-33C572699FDE} Pictures – {3ADD1653-EB32-4cb0-BBD7-DFA0ABB5ACCA} Videos – {A0953C92-50DC-43bf-BE83-3742FED03C9C} Documents – {A8CDFF1C-4878-43be-B5FD-F8091C1C60D0} Desktop – {B4BFCC3A-DB2C-424C-B029-7FE99A87C641}
  • Step 7: Now all you have to do is to change the location correctly. Start by tapping the Win + E keys to open the Windows File Explorer.
  • Step 8: After that, right-click on the Downloads folder located in the right-hand pane.
  • Step 9: Then click on Properties and go to the Location tab then type “D:\Downloads” in the location box.
  • Step 10: Click the Apply button and then the OK button to save the changes made. Doing so would ensure that not only the Downloads folder is restored but also that it does not stay merged to another folder or appear as a drive.
Read More
Shutdown your PC properly

So, you have finished with work, game, movie, music, email, or whatever on your PC, you look at the clock, it is late, you decide to go to sleep or outside, you click on the power button and choose shutdown. Now when a PC is shut down you feel good and go with your business but the next time you power it up you get the same error like the computer never really shut down in the first place. You wonder why and reboot it, just in case and all of the sudden error is gone.

If something similar has happened to you or you had the feeling that after shutting down your computer has not really felt like shutting it down, do not seek professional help, everything is OK with you because when you click on shut down, your computer does not really shut down!

Truth is that Microsoft has changed how to shut down works and how rebooting works in Windows with an update but has not publicly said anything about it so some users may experience this feeling of not shutdown phenomenon and might even think there is something wrong with their PC.

Why this change?

A few years ago shutdown button and option in Windows were really shutting down OS, but things changed when Microsoft wanted to increase boot-up speed. Now when that decision was made shutdown option was changed. So, what was changed? Well in order to increase Windows booting time, the shutdown will now turn off power to PC components and it will look like everything is indeed shutdown but the Windows kernel will actually be saved to a hard drive with all settings and just awaken once the PC is turned back ON. This will result in all errors and other stuff being just still present same as they were once the system was instructed to be turned off.

Rebooting your PC will now clear kernel and file from the hard drive and you will get a clean system startup without any issues tied with the kernel itself.

Workaround

Now that we know why and what change has been made to Windows logical question is can we shut down our PC at all properly? Luckily for us, the answer is yes and we will not need any external application to do it, we can still do it inside Windows itself and it is quite quick and easy.

Bringing back the old shutdown

In order to bring the old shutdown functionality of your PC please follow the instructions but be aware that by doing this your PC will boot a little bit slower since it will have to load the kernel from scratch each time computer is turned ON.

First thing is to go to settings and go to System

system settings

Then once you are inside the system, navigate to the power and sleep and click on it to select it. Once you have it selected to all the way to the right and click on additional power settings.

power and sleep options

When you click on advanced power settings you should be led to the control panel's power options. Inside this panel click on top left link where it says Choose what the power button does.

power options in control panel

Inside options, you will need to untick the box next to Turn on fast startup (recommended), this option has been ticked ON by the Windows update and probably without notifying you. Option means exactly what was described, it will save kernel state on the hard drive for faster boot time but sadly it can cause some issues since it will never be reloaded from 0.

If you are unable to uncheck the box click on the text beside the shield icon that says: Change settings that are currently unavailable (you will have to be logged in as administrator).

shutdown options for power buttons

Conclusion

Altho turning off fast startup and shutting down the PC completely will for sure extend your bootup time I still believe that it is the right choice since sometimes a lot of clutter and bad things accumulate over time inside the OS and can cause a vast variety of problems in a long run. So stay safe and shut down that PC as it used to be in the past.

Read More
How to Fix Windows 10 Error 8024402C

Error Code 8024402C – What is it?

When upgrading to Microsoft Windows 10, some users may encounter Error Code 8024402C. This error, while attempting to update, is a result of five possible issues. The error code itself is not a critical concern, yet while the error is occurring, users will not be able to upgrade their Windows software. As with any Microsoft error code, even if it is not critical, it is recommended that the error be addressed sooner rather than later. An insignificant error now could lead to a larger, more catastrophic error later on. Common symptoms include:
  • A dialog box appears with the Error Code 8024402C when attempting to upgrade to Microsoft Windows 10.
  • Your current version of Windows is unable to recognize the need for an update to Microsoft Windows 10.

Solution

Restoro box imageError Causes

As previously stated, there are five major reasons why error code 8024402C occurs.
  • An erroneous character in the proxy override settings
  • A wrongly configured firewall is preventing the update from taking place.
  • Attempting to access the Windows 10 update through a VPN (Virtual Private Network) connection.
  • Workstations that operate behind a corporate ISA server.
  • A corporate network system that does not have auto proxy enabled.
The sooner these known causes are addressed, the sooner you will be able to successfully upgrade to Microsoft Windows 10.

Further Information and Manual Repair

Microsoft Support posits four different resolutions to these known error code 8024402C issues. Some of these methods will be more comfortable for at-home users than others. If you are experiencing this issue in a corporate or business setting, it may be better to have your IT tech or department attempt the methods.

Method 1:  When your firewall is causing the issue.

  1. Access your firewall software.
  2. Specifically, look into the settings associated with your firewall.
  3. Make sure that the following three websites are listed as exceptions to your firewall or proxy.
  • https://*.windowsupdate.microsoft.com
  • http://download.windowsupdate.com
  • http://*.windowsupdate.microsoft.com
  1. If any of these websites are missing from your firewall list, add them to the list.
  2. Restart your Microsoft Windows 10 update.

Method 2: For an erroneous character in the proxy override settings.

  1. Open internet explorer, if you use another program to access the internet, you will still need to use internet explorer for this solution.
  2. Open your internet explorer tools window.
  3. Click on internet options.
  4. Choose the connections tab.
  5. Select LAN settings.
  6. Choose the Advanced option.
  7. Delete anything that appears in the exceptions section.
  8. Closeout of internet explorer.
  9. Click on your start button.
  10. Select RUN and type CMD into the field, press ENTER.
  11. This will access the command prompt screen. Type “proxycfg -d” and press ENTER.
  12. Type the command “net stop wuauserv” and press ENTER.
  13. Finally, type “net start wuauserv” and press ENTER.
  14. Now you have cleared your proxy cache. Access the Microsoft Windows 10 update again to download.

Method 3: If a VPN connection is causing error code 8024402C.

  1. Disconnect from your VPN connection, thus connecting directly to the internet without a proxy or network.
  2. Retry the Microsoft Windows 10 update.
  3. After the update is successful, reconnect to the VPN network.

Method 4: Use this is an ISA server is in place at your networked business site.

  1. Access the ISA firewall client option. From here your goal is to initiate the ISA server automatic detection feature.
  2. From the control panel, select the firewall client option.
  3. Choose the configure option.
  4. Check the box next to “automatically detect firewall server”.
  5. Select the “update now” button.
  6. Click the OK button.
  7. Restart your Microsoft Windows 10 update.
Again, not all of these methods are meant for computer users who do not usually explore and change software settings of this nature. If you do not feel comfortable with any of these methods, you can opt to download and install a powerful automated tool to repair Windows error code 8024402C.
Read More
A Quick Guide to Fixing Error Code 17

Error Code 17 - What is it?

Code 17 is a typical Spotify error code. Spotify is a music streaming service. Through this software, PC users can browse songs and search by artist, album, and playlist. Simply put, it is an audio player available for BlackBerry, iOS, and Microsoft Windows desktop. You may experience error code 17 if the process fails when downloading Spotify from the internet. The error message is displayed in any one of the following formats:
Error 17: Spotify has encountered a problem and needs to close. We are sorry for the inconvenience. Spotify could not be started (Error code 17)
Some of the symptoms of this error code are program crash, slow Windows performance, and periodic system freeze.

Solution

Restoro box imageError Causes

Error 17 may be triggered by several reasons such as:
  • Viral infection
  • Incomplete installation of Spotify software
  • Corrupt download
  • Registry corruption
  • Windows Installer service terminated
To use the audio player Spotify successfully on your PC, it is advisable to fix error 17 right away on your system. Delay may cause inconvenience and limit your access to your desired program.

Further Information and Manual Repair

To repair this error code on your PC, you don’t have to hire a professional or be a technical whiz yourself. The good news is that this error is quite easy to fix. You don’t need to be technically sound to resolve it. Here are some proven methods for you to fix error code 17 on your system. So let’s get started:

Method 1 - Make sure that the Windows Installer is running

Sometimes Spotify error 17 may occur if the Windows Installer service is terminated. Therefore before you download, make sure the Windows Installer is running. This is a good way to ensure the error code 17 messages don’t pop up on your PC again. For this here’s what you need to do, first quit all programs. Now go to the start menu and in the search box type RUN, and press enter. In the Open Box, type msiexec /unregister and then press OK to confirm. After that, perform the same steps again, and now in the Open Box type msiexec /regserver and press OK to save. Reboot your PC and try downloading Spotify again. If the program successfully downloads on your system, then this means error 17 is resolved. However, if the error code still persists, then try other methods given below.

Method 2 - Use System Restore to Undo Recent Changes

Another reason for the cause of error 17 is the improper or incomplete installation of Spotify. Improper installations can configure settings and also leave bad entries in the registries. To resolve, use System Restore utility built-in Windows. By using this system tool, you can undo recent changes and resume your computer to its previous condition as it was before the proper installation was attempted. To do this, go to the start menu, then in the search box type System Restore and press enter. Go to System Restore and choose a restore point. Once you’ve selected the point, reboot your PC to activate changes.

Method 3 - Remove Viruses

Viruses can enter and damage your PC if you download software programs from unknown websites. These not only damage your PC but also hinder your ability to install desired programs successfully in this case audio player Spotify. In such an event, simply use an antivirus to remove all viruses infecting your system. After they are removed, make sure you download and install Spotify software from a trusted website.

Method 4 - Repair the Registry

Another cause of error 17 is registry corruption. This occurs due to bad entries, invalid and junk files saved in the registry. To fix the corrupt registry simply download Restoro. This is a user-friendly PC Fixer embedded with a powerful registry cleaner. This software is compatible with all Windows versions. The registry cleaner detects all registry issues, removes all file corrupting the registry, and cleans it immediately in just a few clicks. Click here to download Restoro on your PC and resolve Error 17.
Read More
Fix Windows Update error 0x80096004
Recently, a lot of users reported to Microsoft about getting an error code 0x80096004 while trying to update their Windows 10 computers. This kind of Windows Update error occurs during the initial download and verification process. It also affects the Windows features (FODs) and when you encounter this error, you will also see this error code, “TRUST_E_CERT_SIGNATURE”. This error code indicates that the signature of the certificate could not be confirmed. This is caused by a broken certificate store or a corrupt copy of the Windows operating system is installed. Here’s the complete error message:
“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80096004).”
To fix Windows Update error 0x80096004, you can check out the options provided below.

Option 1 – Delete the contents in the Software Distribution folder and Catroot2 folder

  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 2 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error code 0x80096004. To run it, Refer to these steps:
  • Tap the Win + I keys to open Settings.
  • From there, click Update and Security and go to the Troubleshoot section.
  • Next, select Windows Update and click the “Run the troubleshooter” button and wait until it’s finished, and then try to run Windows Update again.

Option 3 – Try to temporarily disable anti-virus and Windows Defender Firewall

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like Error Code 0x80096004 due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not.

Option 4 – Try to replace the DLL file with a trusted source

You can also try to replace the crypt32.dll file as it could help in fixing the Windows Update error. Just make sure that you get one from a trusted source.
  • First, you need to get the new DLL file from another computer with preferably the same file version number.
  • After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
    • x86: This PC > C:/Windows/System32
    • x64: This PC > C:/Windows/SysWOW64
  • Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
  • Now type the “regsvr32 crypt32.dll” command and hit Enter.
  • Restart your PC and check if the error is now fixed.

Option 5 – Try downloading and installing the Windows Updates manually

Error Code 0x80096004 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:
  • Go to Settings and from there go to Update and Security > View Update History.
  • Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
  • After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.
Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Option 6– Run System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Reboot your PC.

Option 7 – Try to run the Windows Update Service in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing Windows Update error. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to run the Windows Update Service again and see if Windows Update error 0x80096004 is now gone.
Read More
Windows 11 Insider Preview Build 22000.71
Microsoft just released Windows 11 Insider build 22000.71. Let’s dive in and see what it brings with you.

windows insider 2000Changes and features

New entertainment widget. The entertainment widget allows you to see new and featured movie titles available in the Microsoft Store. Selecting a movie will direct you to the Microsoft Store to see more information about that title. Just open widgets and click or tap on the “Add widgets” button and choose the entertainment widget. For now, the entertainment widget is available for Insiders in the following countries: US, UK, CA, DE, FR, AU, JP. The new context menus and other right-click menus have been updated to use acrylic material. We are testing the usability of a SplitButton for making new folders and files in the File Explorer command bar. The Taskbar previews (when you mouse-over open apps on the Taskbar) have been updated to reflect the new visual design of Windows 11.

Fixes

Taskbar:

  • We fixed an issue where if you drag app icons on the Taskbar to rearrange them, it was making the apps launch or minimize when you released the icon.
  • Using a long press with a touch on an app icon in the Taskbar to open the jump list should now work.
  • After right-clicking the Start icon in the Taskbar, clicking somewhere else should now dismiss the menu more reliably.
  • Shift + Right-click on an app icon in the Taskbar will now bring up the window menu like it used to and not the jump list.
  • We’ve addressed an issue that was making your mouse move slowly when hovering over the Taskbar previews.
  • We’ve included the fix for an issue when using multiple Desktops where an app icon in the taskbar might give the appearance of multiple windows being open when that wasn’t the case on that Desktop.
  • When using the Amharic IME you should no longer see an unexpected X next to the IME icon in the taskbar.
  • The issue where if you click on the input indicator on the Taskbar and it would unexpectedly highlight Quick Settings has been fixed.
  • When you hover over Task View, the preview flyout for your Desktops will no longer pop back up after using Esc to dismiss them.
  • We made a fix to address an issue where explorer.exe might crash after hovering over the Task View icon in the Taskbar.
  • We fixed an issue where the selected date in the calendar flyout was out of sync with the date in the Taskbar.
  • We made an update to address a scenario resulting in some Insiders not seeing the lunar calendar text in the calendar flyout when enabled in Settings.
  • This flight addressed an issue that could unexpectedly make the Taskbar background transparent.
  • Right-clicking the focus assist icon in the taskbar should now show a context menu.
  • The issue from the previous flight where icons in the taskbar corner were getting crushed against the top of the Taskbar has been addressed.
  • The tooltip for the location in use icon in the Taskbar should no longer appear blank sometimes.

Settings:

  • We fixed an issue making Settings crash on launch periodically.
  • Using the volume mixer sliders in Sound Settings should be more responsive now, as well as the page responsiveness as a whole.
  • We fixed an issue resulting in Disk and Volumes Settings’ change size option being clipped.
  • There was a non-functional verify link under Backup Settings – this has been fixed.
  • The Power and Battery Settings page should no longer be reporting that the battery saver is engaged if it’s not.
  • The Power and Battery Settings page should also now not crash when launched from Quick Settings.
  • We fixed a grammatical error in the Sign-in Settings text.
  • The “I forgot my PIN” link was unexpectedly missing in Sign-in Settings when a PIN was set up and has now been returned.
  • The issue where the Move option under Apps & Features in Settings wasn’t working reliably should be addressed in this build.
  • We’ve mitigated a problem where some of the colors in Settings weren’t updating after switching between dark and light mode, leaving the unreadable text.
  • We’ve done some work to help improve the performance of Settings when switching between light and dark mode.
  • We addressed an issue where some of the elements of the Themes page in Settings would end up crowded together when the window size was small.
  • We resolved an issue where the Pen menu toggle under Taskbar Settings was not in sync with the actual state of the feature.
  • Changes made to “Dismiss notification after this amount of time” in Accessibility Settings should now persist.
  • Some of the icons you could enable in Taskbar Settings were erroneously labeled Windows Explorer even though that’s not what they were – this should now be fixed.
  • The Connect text in Quick Settings has been updated to say Cast.

File Explorer:

  • Clicking the command bar button twice should now close any dropdown that appeared.
  • The new command bar should now appear when “Open folders in a separate process” is enabled under File Explorer Options > View.
  • This build addresses an issue where right-clicking a file and selecting Open With > Choose another app might launch the file in the default app rather than opening the Open With dialog.
  • Fixed an issue the desktop and File Explorer context menu would stop launching.

Search:

  • We fixed an issue where the option to verify your account in Search wasn’t working.
  • Hovering over the Search icon on a secondary monitor will now show the flyout on the correct monitor.
  • Search should now work if you open Start and start typing after having gone to the apps list and back.

Widgets:

  • When using the Outlook client with a Microsoft account, Calendar, and To-Do updates should sync faster down to the widgets.
  • We addressed an issue where if you added multiple widgets quickly from the widget's settings, it could result in some of the widgets not being visible on the board.
  • We fixed a bug where widgets could all become stuck in a loading state (blank squares in the window).
  • The traffic widget should now follow the Windows mode (light or dark).
  • The title of the sports widget should no longer mismatch with the content of the widget.

Other:

  • This build addresses an issue where ALT + Tab was getting stuck open sometimes after you released the keys and had to be manually dismissed.
  • We made a fix for an issue where Narrator's focus wasn’t ending up on the emoji panel after using the keyboard shortcut to open it.
  • Magnifier’s lens view has been updated so the lens now has rounded corners.
  • We found an issue that was noticeably impacting Start launch reliability for some Insiders, and have addressed it with this flight.
  • We’ve updated the “Most Used” text in the Start menu’s app list so it should no longer be getting clipped.
  • Using the semantic zoom in Start’s app list should no longer result in the list being pushed down and to the right off the edge of the window.
  • We fixed an issue where if you pressed ⊞ WIN + Z you would need to press Tab before you could use the arrow key to navigate through the snap layouts.
  • We addressed an issue where an acrylic area could get left on the screen after repeatedly snapping and unsnapping a window with touch.
  • We’ve done some work to mitigate an unexpected flash when moving a snapped window with touch.
  • We made a change to help window borders have a little more contrast when “Show accent color on title bars and windows borders” was turned off.

Known issues in Windows 11 repaired

Start:

  • In some cases, you might be unable to enter text when using Search from Start or the Taskbar. If you experience the issue, press ⊞ WIN + R on the keyboard to launch the Run dialog box, then close it.
  • Based on feedback, we are working on adding access keys to ⊞ WIN + X so that you can do things like “⊞ WIN + X M” to launch Device Manager. Insiders may see this functionality in this build, however, we are currently investigating an issue in which sometimes the option is unexpectedly unavailable.

Taskbar:

  • There is an issue in this build where Explorer.exe will crash when the date and time button on the Taskbar is clicked to access new notifications with Focus Assist turned off. The workaround for this is to enable Focus assist to priority or alarms mode. Note that when focus assist is turned on, notification popups won’t appear, but they will be in the notification center when opened.
  • The Taskbar will sometimes flicker when switching input methods.
  • Taskbar previews may draw partially offscreen.

Settings:

  • When launching the Settings app, a brief green flash may appear.
  • When using Quick Settings to modify Accessibility settings, the settings UI may not save the selected state.
  • The button to rename your PC doesn’t work in this build. If needed, this can be done using sysdm.cpl.
  • Settings will crash when clicking “Facial recognition (Windows Hello)” under Sign-in Settings if Windows Hello is already set up.
  • Reset this PC and Go back buttons in Settings > System > Recovery does not function. Reset and rollback can be accessed from the Windows Recovery Environment by selecting System > Recovery > Advanced startup, and pressing Restart now. Once in Windows Recovery, choose Troubleshoot.
  • Choose Reset this PC to perform a reset.
  • Choose Advanced options > Uninstall Updates > Uninstall latest feature update to perform a rollback.

File Explorer:

  • exe crashes in a loop for Insiders using the Turkish display language when the battery charge is at 100%.
  • When right-clicking the desktop or File Explorer, the resulting context menu and submenus may appear partially off-screen.
  • Clicking a desktop icon or context menu entry may result in the wrong item being selected.

Search:

  • After clicking the Search icon on the Taskbar, the Search panel may not open. If this occurs, restart the “Windows Explorer” process, and open the search panel again.
  • When you hover your mouse over the Search icon on the Taskbar, recent searches may not be displayed. To work around the issue, restart your PC.
  • The search panel might appear black and not display any content below the search box.

Widgets:

  • Widgets board may appear empty. To work around the issue, you can sign out and then sign back in again.
  • Launching links from the widgets board may not invoke apps to the foreground.
  • Widgets may be displayed in the wrong size on external monitors. If you encounter this, you can launch the widgets via touch or WIN + W shortcut on your actual PC display first and then launch on your secondary monitors.

Store:

  • The install button might not be functional yet in some limited scenarios.
  • Rating and reviews are not available for some apps.

Windows Security:

  • Device Security is unexpectedly saying “Standard hardware security not supported” for Insiders with supported hardware.
  • “Automatic sample submission” is unexpectedly turned off when you restart your PC.

Localization:

  • There is an issue where some Insiders may be missing some translations from their user experience for a small subset of languages running the latest Insider Preview builds. To confirm if you have been impacted, please visit this Answers forum post and follow the steps for remediation.
That's is so far, the latest update information on Windows 11 insider build. Stay tuned for more information when it comes as it comes.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status