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How to Permanently Disable Active History

What is Active History? A new feature has been introduced in Windows 10 that allows users to stay connected to their tasks across their devices. This new feature is called “Windows Timeline” and using this feature, users could continue their tasks all over their Windows 10 computers as well as on devices that run Android and iOS as well.

This new feature was included in Microsoft Launcher and Microsoft Edge on Android devices as well as in Microsoft Edge for iOS devices. In order for the feature to work, you have to send either Basic or Full data and diagnostics of your computer to Microsoft which would sync it all over your devices with the help of the cloud. And now since all your data is stored on your Windows 10 computer and with Microsoft under your account, it is easier for you to access the back and start where you left off. This kind of option is called Active History. In this post, you will be guided on how you can permanently disable Active History using either the Windows Registry or Group Policy.

Before you go on further, it is recommended that you create a System Restore Point first in case anything goes wrong. This is a precautionary measure you must take so that you can easily undo the changes you’ve made. After creating a System Restore Point, proceed to the given instructions below.

Option 1 – Disable Active History via Registry Editor

  • Tap the Win + R keys to open the Run dialog box and type in “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsSystem
  • From there, check if you can find a DWORD named “PublishUserActivities”. If you can’t find this DWORD, just create one with the same name and make sure that the base is selected to Hexadecimal.
  • After that, double-click on the DWORD and change its value from 1 to 0 to disable Active History.
  • Restart your computer to apply the changes you’ve made successfully.

Option 2 – Disable Active History via Group Policy Editor

Note that this second option won’t work if you are using the Home edition of Windows 10. This is because the Group Policy Editor does not come with Windows 10 Home. So if you are not using Windows 10 Home, follow the given steps below.

  • Tap the Win + R keys to open the Run box.
  • Then type in “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
  • Next, navigate to this path: Computer ConfigurationAdministrative TemplatesSystemOS Policies
  • After that, double click on the configuration listing named “Allow publishing of User Activities” to open the configuration page which has the following description:

“This policy setting determines whether User Activities can be published. If you enable this policy setting, activities of type User Activity are allowed to be published. If you disable this policy setting, activities of type User Activity are not allowed to be published. Policy change takes effect immediately.”

  • Now you have to select Disabled or Not Configured if you want to disable Publishing of User Activities or Enabled to Enable Publishing of User Activities depending on your preferences.
  • Next, click OK and exit the Group Policy Editor and then restart your computer to successfully apply the changes made.

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A Quick Guide to Fixing Error 2

Error 2 - What is it?

Error 2 is a typical Battle.net error code. Battle.net is a desktop app that allows you to access all Blizzard games. It enables Blizzard gamers around the world to play multiplayer matches together, online. Error 2 occurs when you are unable to connect to the login server. This error code is displayed in the following format:
Battle.net Error #2: Unable to connect. Please try again later. If the problem persists, please contact technical support.

Solution

Restoro box imageError Causes

Error 2 may be triggered due to several reasons. These include:
  • Program conflict
  • Security software conflict
  • Bad DNS cache entry
  • Issues with network devices
  • Viruses and malware
  • Registry corruption
Error 2 is not a fatal error like the blue screen of death error codes. However, this error may hamper your ability to play Blizzard multi-player games. To overcome this problem it is advisable to fix error 2 immediately.

Further Information and Manual Repair

To resolve this error you don’t need to spend hundreds of dollars to hire a professional and get it fixed. Here are some of the easy do-it-yourself methods to resolve this error on your PC. These methods require no technical expertise or knowledge. Let’s get started:

Method 1

Error 2 may sometimes pop up on the screen due to program conflict. This happens when you have Blizzard games and other programs running on your PC at the same time. In such a situation, it is advisable to close background applications to resolve conflicts between Blizzard games and other programs running in the background.

Method 2

Sometimes antivirus programs and firewalls can also hinder and interfere with the game’s connection to our servers. In this event, the best way to fix the error is to temporarily uninstall your security software.

Method 3

If error 2 is triggered by the issues with network devices then simply power cycle network devices to re-stabilize the connection. Power cycling router and modem allow you to reset and reestablish a connection to your ISP. To do this, shut down the computer then power down/unplug the router and the modem. Allow the modem to sit for 60 seconds, unplugged. Then turn it on and allow it to boot up till the front panel connection lights show a steady connection. Now turn on the router and do the same as you did with the modem. After that start the computer and allow it to completely boot up. Now try logging on to the Blizzard gaming server. This will hopefully resolve the issue.

Method 4

Viruses and malware infections can also trigger error 2. In such a situation install an antivirus and remove all malicious programs infecting your PC.

Method 5

If the cause of the error is related to registry corruption, then it is advisable to download Restoro. This is a user-friendly PC Fixer with a registry cleaner. The registry cleaner removes all unnecessary and obsolete files corrupting the registry, cleans and repairs the corrupted registry in a few minutes. Click here to download Restoro on your PC to resolve error 2. For further information you may be interested in these similar issues:
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Error occurred while checking for updates in VLC
There is no doubt that the VLC media player is one of the best kinds of media players available today. However, it is not without any issues and one of the common issues encountered by users is VLC’s inability to be updated. And when you try to update VLC, you only get an error message saying, “An error occurred while checking for updates”. This inability to update VLC can be quite a headache for many users especially the ones who are facing other issues in VLC and has to update it in order to resolve them. So how will you update VLC and fix its issues when you can’t even update it in the first place? Worry not as this post will help you out. Refer to the suggestions laid out below to resolve the issue in updating VLC.

Option 1 – Check if VLC is not being blocked by the Firewall

There are instances when the Firewall like the Windows Defender Firewall blocks VLC for some unknown reason without your knowledge. Thus, you need to allow VLC to get past the Firewall in order for you to fix the issue else you won’t be able to send out a network communication. To do that, follow the steps below.
  • Tap the Windows key + I to open the Settings app.
  • Then click on the Update & Security option.
  • After that, click on Windows Security and click the Open Windows Defender Security Center option. This will open the Windows Defender antivirus and antimalware program.
  • From there, click on Firewall & network protection.
  • Next, click on Allow an app through Firewall. You should see a list of programs. Scroll down until you see VLC and make sure that all the boxes are ticked including the Public and Private ones.
  • Once you’re done, restart your PC and then try updating VLC again.
  • Just open VLC and select the Help menu and click on Check for Updates.

Option 2 – Try running the VLC media player as an administrator

There are programs designed for Windows 10 that won’t work fully unless some parameters are met. In most cases, starting the program as an admin should resolve the problem, thus, that’s what you have to do to try and fix the “An error occurred while checking for updates” in VLC.
  • First, right-click on the VLC Media Player desktop icon and then select the “Run as administrator” option or you could also right-click on the icon and click on Properties.
  • After that, click the Compatibility tab and then tick the box labeled “Run this program as an administrator”.
  • Next, click the OK button and then open VLC again and try updating it. That should fix the problem.
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Arrows keys are not working in Microsoft Excel
As you know, Excel sheet is frequently acclaimed as one of the most useful software that allows users to create spreadsheets, crunch numbers as well as prepare a business report. Usually, tapping the arrow keys to move from one cell to another. However, there are times when you might experience trouble in tapping them – for instance, they won’t work when you tap them. This kind of problem can be quite frustrating since no matter what you do, especially when you tap the arrow keys, instead of a single cell, it moves the entire spreadsheet. If you are one of the users who experience this problem, worry no more for this post will guide you on what you can do to fix it. When arrow keys won’t function as intended in Excel spreadsheets, it could be due to unintended behavior of the Scroll key or it could be related to some issues with the keyboard driver. Whatever the cause is, here are some suggestions you can check out to fix it.

Option 1 – Try to disable the Scroll Lock

The first thing you can do to fix this problem with arrow keys is to disable the Scroll Lock. Although doing this is easy, newer laptops don’t actually come with it so if your keyboard does not come with a scroll key, all you have to do is tap the Fn key and disable Scroll Lock. Aside from that, you could also use the on-screen keyboard to turn off the Scroll Lock. You will see its status on the Excel sheet which will help you to double-check. Moreover, you could also tap the Shift + F14 keys to toggle off the Scroll Lock. To use the on-screen keyboard to turn off Scroll Lock, follow the steps below.
  • Tap the Windows key and type “on-screen keyboard” and then tap Enter.
  • Once the on-screen keyboard is opened, you should see that the Scroll Lock is on the “On” position since the ScrLk keys are in blue.
  • Like pointed out earlier, you can utilize the Scroll Lock indicator located in the status bar as well as disable or enable the scroll key by using this feature on Microsoft Excel.

Option 2 – Try turning on the Sticky key

If disabling the Scroll Lock did not fix the problem, you can try turning on the Sticky Key instead. A lot of users reported that this option fixed the problem for them. So you should try to turn on the Sticky key and to do that, follow the steps below.
  • First, type “control panel” in the Start Search and click on Control Panel from the search results.
  • Next, select the “Turn On Sticky Keys” option and click on OK.
  • After that, go back and uncheck the “Turn On Sticky Keys” option. This should fix the malfunctioning arrow keys on Excel.

Option 3 – Try running the Hardware and Devices Troubleshooter

The first thing you can do to fix the problem is by running the Hardware Troubleshooter. Although it won’t make much of a difference, there’s still a possibility that it could automatically fix the problem with these function keys. To use it, refer to these steps:
  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 4 – Update the keyboard driver

You can also update the keyboard driver to fix the problem. There are cases when an outdated or corrupted driver can fix the problem. To do so, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
  • From there, look for the keyboard driver and click on it.
  • Next, right-click on the keyboard driver and select the Update driver option.
  • After that, click the “Search automatically for updated driver software” option to proceed.

Option 5 – Reinstall the keyboard driver

If updating the keyboard driver didn’t help, then you might want to reinstall it. How? Follow the steps below.
  • Tap the Win + R keys to launch Run.
  • Type in MSC into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. Look for the keyboard driver, right-click on it and then select “Uninstall device”.
  • After that, unplug the device and restart your PC.
  • Then plug your device back in. Assuming your device is connected to your PC, open the Device Manager again.
  • Next, click on the Action button and click the Scan for hardware changes button. That should fix the problem
Note: You could also completely uninstall the driver and go directly to the manufacturer’s website and download the latest driver for your hardware and then install it.
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4 Ways of keeping drivers updated
Windows is one of the most popular operating systems in today's world. Plenty of software and plenty of hardware is working on it without any issues. In order for Windows to deal with this ever-growing hardware and in order for hardware manufacturer's to have stable products in the Windows environment is accomplished via Drivers. A driver is a small piece of software whose sole purpose is to control and communicate with specific hardware and create a bridge between it and Windows itself. it is made in such a way that even if it brakes the rest of the operating system will continue working uninterrupted. Having updated drivers means better performance and better stability for device performance so it is crucial to have the latest drivers installed. Outdated drivers can also lead to some security issues which could be exploited by malicious applications. Here, in today's article, we are presenting you with 4 ways on how to keep your drivers updated and tidy for best performance and stability. The list goes from the most simple way to the most complex and time-consuming one.
  1. Use one-click solution, DRIVEFIX

    The most simple and most straightforward solution, install DRIVEFIX, and with only one click on a mouse button, you can have all drivers fixed and updated. This application is made for this purpose and it is doing its job pretty well.
  2. Update Windows

    Windows updates come with new drivers for new hardware and with newer versions of existing ones, do update on regular basis and you should have all of your drivers up to date.
  3. Download drivers from the manufacturer's website

    Go to the manufacturer's website for your device and download and install the latest driver package.
  4. Use device manager to update drivers

    Go to the device manager and right-click on the device which you would like to update the driver. Choose update device driver.
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System Image Backup 0x807800A1 & 0x800423F3
System image backup error 0x807800A1 & 0x800423F3 appears when you are trying to create a system image backup and the operation fails to do so. If you’re faced with any of these error codes, try our recommended solutions in the order presented below and resolve the issue.

Check Volume Shadow Copy & Software Protection Services

To restart the Volume Shadow Copy Service (VSS) on Windows 10, do the following:
  • Press ⊞ Windows + X to bring up the Windows menu.
  • Click on command prompt (admin)
  • In the command prompt window, type the commands below and hit Enter after each line:
net stop vss net start vss
Once the commands execute successfully, try the system image backup again. The operation should complete successfully. You need to also check if the Software Protection Service is disabled. If it is, then Start it and ensure that it is set to default which is Automatic (Delayed Started).

Create System Image using PowerShell

Command lines are less prone to errors provided the syntax is correct, unlike GUIs that can suffer a glitch every now and then. To create a system image with PowerShell do the following:
  1. Open the Windows PowerShell as administrator. To create a System Image in Windows 10 using PowerShell, you will have to run the Wbadmin command.
  2. Inside the Powershell window type, then press Enter: wbadmin start backup-backup target: E:-include: C:-quiet-allCritical E: is the target drive where you’re going to save the system image, and C: is the system root drive where Windows is currently installed
  3. To extract the created system image, starting over from Windows 10 USB installation media, select advanced startup or open run and type: C: \ Windows \ System32 \ Shutdown.exe / r / o

Use third-party imaging software

If the previous two solutions have not managed to solve the issue there is always an option to use a third-party imaging solution. There are free open source and buying options offering various advantages each. Find out which one works best for you and use it.
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A Quick Guide to Resolving Error Code 0x800ccc92 on Your PC

0x800ccc92 - What is it?

Do you come across this error message “Receiving’ reported error (0x800ccc92): “Your e-mail server rejected your login”? Verify your user name and password in your account properties. The server responded: - ERR invalid user names and password” when you try to send or open emails using your Outlook account? If yes, then this article is a must-read for you as we explain why this error occurs and how you can resolve it. To begin with, 0x800ccc92 is a common Microsoft Outlook error. This error restricts your ability to send and receive emails on your Outlook email address. In other words, it locks you out and hampers your ability to use your account successfully causing a great deal of inconvenience especially if you use your Outlook account for communication in and across your office.

Solution

Restoro box imageError Causes

The 0x800ccc92 error message may occur due to numerous reasons so narrowing it down to one particular reason for occurrence is not easy. However, here we have listed down some of the most common causes of this error code:
  • Incorrect Outlook configuration settings
  • Invalid password or username
  • PST file crosses its fixed file size limit
  • Failure of POP3 and Protocol STMP in database server connection
  • Improper synchronization between Outlook and the server
  • Virus Infection
  • Invalid registry entries

Further Information and Manual Repair?

To fix the error code 0x800ccc92 on your system, here are some quick, effective, and easy DIY solutions that you can try:

Solution 1:

Sometimes the error code may occur due to an invalid password and usernames entry. Therefore, first, cross-check user ID and password. If you’ve entered the wrong password, try inserting the correct password to access your account.

Solution 2:

If the error still persists, then try installing the latest available Server Service Pack for Exchange. This solution works best if compatibility is the issue and the underlying reason for the error is improper synchronization between Outlook and the server.

Solution 3:

The presence of malware and viruses can also lead to such errors. Therefore, it is advisable to scan your entire PC for malware and viruses using a powerful antivirus.

Solution 4:

If the issue occurs due to bad and invalid registry entries, then it is important that you remove them right away. Due to such entries, you may experience the 0x800ccc92 error on your PC. To remove them, you need to download a registry cleaner. Downloading two programs an antivirus and a registry cleaner separately may slow down the speed of your PC. Therefore, to ensure this does not happen it is recommended you install Restoro Restoro is an advanced and multi-functional PC Fixer. This software is deployed with an intuitive algorithm and multiple powerful PC repair utilities including a registry cleaner, anti-virus, and a system optimizer. It is a one-stop solution for all PC-related issues. Using this tool, you can scan your entire PC and remove all types of malicious software including malware, viruses, spyware, and Trojans corrupting your PC in seconds. Simultaneously, it also removes all bad registry keys and entries and files the damaged system file, thereby restoring the registry back to normal. The system optimizer utility ensures your PC speed is not compromised due to the repair process. This software is safe, bug-free, efficient, and user-friendly. It is compatible with all Windows versions. Click here to download Restoro on your PC to instantly remove viruses and invalid registry entries to resolve the 0x800ccc92 error message on your system now!
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Fix Communication with service process failed
This post will guide you in fixing the “Communication with service process failed” error in Windows 10. This error is related to the Intel Driver and Support Assistant application. Although this error does not reportedly cause any loss of functionality in the computer, however, it still indicates that there is something wrong with some of your driver modules. Intel has taken a bold step and combined its older modules into this new application (Intel Driver and Support Assistant) recently. This application enables users to scan their computers for any available updates from Intel. This is the main application of Intel and provides users a way to update their driver software automatically instead of manually updating it. However, with the recent reports submitted by some users, it seems that something is wrong with this application, and users to have to deal with the “Communication with service process failed” error. This error might be caused by several reasons, for one, it could be that the application is corrupted or incomplete in its nature which is possible since this is still a developing and newly released app. It could also be that there are other utilities or modules that conflict with the Intel software. Whichever the reason may be, you can try out the options given below to resolve the problem but before you proceed, make sure that you have an administrator account as well as an active and stable internet connection.

Option 1 – Disable DSATray in Startup

If you receive this error message every time you start your computer then this means that the application is not able to launch properly. Like pointed out, it could be that it is still incomplete in nature or it conflicts with other applications. Thus, you can try to disable the service from the startup and check if it fixes the problem.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “taskmgr” in the field and hit Enter to open the Task Manager.
  • After that, go to the Startup tab and look for the Intel Driver and Support Assistant app.
  • Right-click on the app and select Disable.
  • Restart your PC and check if the error is now fixed or not

Option 2 – Reinstall the Intel Driver and Support Assistant

If the first option did not work, you can try reinstalling the Intel Driver and Support Assistant app. To do so, follow these steps:
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for Intel Driver and Support Assistant and select it and then uninstall it.
  • After you have the app uninstalled, open your browser and go to Intel’s official website. From there, download the driver utility manually.
  • Once the download is finished, right-click on it and select “Run as administrator” and install the app on your PC with elevated access.
  • Restart your PC and then check if the error is now fixed.
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Fix Failed to play test tone Error in Windows
If you are testing your headphone or your speaker but all of a sudden encountered an error that says, “Failed to play test tone” in your Windows 10 computer, worry not for this post will walk you through how you can fix this problem. The test tone is used to check the right-left balance of the headphones and speakers in your computer, however, if you are not able to use it, there are several options you can check out. You can try to run the Playing Audio troubleshooter or restart the services that are related to Windows Audio. Aside from these, you could also disable Audio Enhancements or you could also change the default test tone rate and bit depth.

Option 1 – Try to run the Playing Audio Troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the problem with the “No Audio Output Device is installed” error. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10. Run this troubleshooter and see if it can fix the issue or not.

Option 2 – Try to restart the Windows Audio-related services

The next thing you can do to fix the problem is to restart the services related to Windows Audio. Although the audio services start automatically on every system boot, there are times when they might fail to start. Thus, you can start these services manually by following these steps:
  • Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Services Manager.
  • Then look for the services named “Windows Audio” and “Windows Audio Endpoint Builder”.
  • Double click on each one of these services and check if their Service Status is set to Running or not and also check if the Startup Type is set to Automatic.
  • If none of the services are running, just click on the Start button and select the Automatic option from the drop-down menu.
  • Now click on the Apply and OK buttons to save the changes made and then check if the error is fixed.

Option 3 – Try to update the Audio driver

You might also want to consider updating or the Audio driver as it could help in fixing the error.
  • Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
  • Expand the section for the outdated device drivers.
  • And then select the outdated driver(s) and right-click on it/them.
  • From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
  • Then also click on the option, “Search automatically for updated driver software.
  • Restart your PC after the installation.
Note: If updating or reinstalling the Audio driver didn’t work, you can go to the manufacturer’s website and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 4 – Try changing the default test tone rate and bit depth

Windows selects a default test tone rate and bit depth depending on your headphone or speaker. This allows you to look for the best sound quality from your audio output device. So if your headphone or speaker has some problems with the default settings, then it’s no wonder why you’re getting the “Failed to play test tone” error. To fix this, you can try to change the default test tone rate and bit depth by following the steps below.
  • First, you need to open the Windows Settings panel and then go to System > Sound.
  • Next, look for the Device properties option located on your right-hand side and click on it.
  • After that, select the Additional device properties option and go to the Advanced tab.
  • From there, select a different test tone rate and bit depth and then click on the Test button.
  • Once done, check if it was able to fix the problem or not.

Option 5 – Try disabling the Sound or Audio enhancements

To make your operating system’s specific hardware sound nothing but perfect, both Microsoft and third-party vendors have shipped audio enhancement packages which are usually referred to as “Audio Enhancements” in Windows 10. However, there are instances when instead of improving the sound or audio quality of your computer, it can cause problems so to fix the problem you need to turn off these audio enhancements. How? Simply follow the steps below.
  • Type in “Sound” in the taskbar search and then from the list of results, select “Sound Control Panel”.
  • After clicking Sound, the Sound properties box will pop up. From there, go to the Playback tab and right-click on the default device i.e. Speakers or Headphones then select Properties.
  • After that, the Speakers properties box will appear. From there, go to the Enhancements tab and select the checkbox for the “Disable all enhancements” option.
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Disable Windows insider in Windows 10
In their search for making Windows, a better operating system Microsoft has come up with an insider program that will collect telemetry and send it to Microsoft in order to provide enough information to make a better OS. Being in an insider program is per choice basis and it is not forced to anyone. This guide will cover how to turn off the insider program since its constant updates and telemetry can slow down the internet. So if you decided that you no longer want to be part of this program here is how to turn it off.
  • Press ⊞ WINDOWS + R to open the run dialog keyboard with windows and r marked
  • Type in dialog gpedit.msc and press ENTER
  • You will find yourself in the Local Group Policy Editor Window. Inside windows find: Computer Configuration > Administrative Templates > Windows Component > Windows Update > Windows Update for Business
  • Move to the right pane and double-click on the Manage Preview Builds option
  • Inside the Manage Preview Builds window, check the Enabled radio button
  • Go to the Options section, and using the drop-down menu, set the preferred release channel
  • Select Apply and then OK
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How to Fix ACPI.sys Blue Screen Error
If, while using your computer, you encounter the ACPI.sys Blue Screen error, read on as this post will guide you in fixing the problem. The ACPI.sys file is a Windows operating system file that is related to the MSDN 2939. ACPI.sys, the Windows ACPI driver, is an inbox component of the Windows operating system. It is the one that supports the power management as well as the Plug and Play or PnP device enumeration. And so if this file ends up getting corrupted, it is known to cause a Blue Screen error. Another possible cause for the ACPI.sys Blue Screen error includes RAM issues, incompatible firmware, hard disk issues, corrupted drivers or malware infection, and so on. Here are some Blue Screen errors that can be triggered by the ACPI.sys file:
  • KMODE EXCEPTION NOT HANDLED
  • PAGE FAULT IN A NONPAGED AREA
  • SYSTEM THREAD EXCEPTION NOT HANDLED
  • IRQL NOT LESS OR EQUAL
  • KERNEL DATA INPAGE
  • SYSTEM SERVICE EXCEPTION
To fix the Blue Screen error associated with the ACPI.sys file, refer to the instructions provided below.

Option 1 – Try to recreate the ACPI.sys file

If the first option didn’t work, the next thing you can do is to recreate the ACPI.sys file. Every time your Windows 10 PC boots up, it looks for all the system drivers in place and if it is unable to find them, it tries to create them. This is why if you remove your corrupt driver file, chances are, you might get a fixed file recreated just for you. How? Refer to the steps below.
  • Boot your Windows 10 PC in Safe Mode.
  • Then open File Explorer and navigate to this location: C:/Windows/System32/drivers
  • From there, look for the file named ACPI.sys and rename it to ACPI.old.
Note: As you can see, the file’s extension has changed from .sys to .old.
  • Now restart your computer and check if the ACPI.sys Blue Screen error is now fixed.

Option 2 – Try to update or rollback the ACPI Driver

The first thing you can try to fix the Storport.sys Blue Screen error is to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Tap the Win + X keys to open the Win X menu and from there, select the Device Manager.
  • After opening the Device Manager, look for the ACPI.sys driver and right-click on it, and then select Properties.
  • Next, go to the Driver section. Note that the rollback option would only be available if you’ve recently updated the ACPI.sys driver. So if you can’t see it then click on the Update Driver button.
  • After that, Windows will automatically check for the problems that could be related to the Blue Screen error.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can also directly download the relevant drivers of your computer from the manufacturers’ website. So if you have an SSD, the issue might be due to an old storage driver. On the other hand, if updating the ACPI driver, didn’t work, you can also try to copy the ACPI.sys system driver file from the System32 folder of another computer that’s functioning properly and runs the same Windows OS version. Afterward, place it on your problematic computer and check if it fixes the BSOD error or not.

Option 3 – Run System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Reboot your PC.

Option 4 – Run the Blue Screen Troubleshooter

Troubleshooting Blue Screen of Death errors wouldn’t be complete without the Blue Screen troubleshooter. As you know, it is a built-in tool in Windows 10 that helps users in fixing BSOD errors like ACPI.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 5 – Run System Restore

  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
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