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Perform Voice Activation Troubleshooting

One of the smoother things that Microsoft did with the Windows 10 operating system is to separate Cortana from Search. This means that Cortana is strictly now a voice assistant and many users have seen it coming since not everyone uses Cortana. In addition, it also paved the way for other virtual assistants like Alexa to get on board with Windows 10. And now in the newly released Windows 10 v1903, Windows has brought the Voice Activation under Privacy. In this post, you will be guided on how to perform the Voice Activation troubleshooting on your Windows 10 computer.

To use Voice Activation in Windows 10, follow, in the Start Search, type “voice activation” and click on “Voice activation privacy settings” listed in the search results. And from there, you can choose to allow apps to use Microphone, like listen in the background as well as select which app can access it. Each time enabled voice assistants continue to listen via microphone for the voice keyword, the app will activate itself for the keyword and will react depending on what you ask it. So if you are using a voice assistant and it didn’t respond when you speak the keyword, just go to Settings > Privacy > Voice Activation and follow these steps:

Option 1: Check the App permission to use the voice activation feature.

You have to make sure that the toggle button for the Voice activation feature is turned on globally. It can be found under the “Allow apps to use voice activation” section. You also have to ensure that the microphone is available for apps that use this feature.

Option 2: Voice activation is not working under the lock screen.

If you tend to use the voice assistant even when your computer is locked, Microsoft has a specific setting that you have to turn on. You need to make sure that the toggle button for the “Allow apps to use voice activation when this device is locked” option is turned on. However, keep in mind that the voice assistants are not locked to only recognize your voice as they also answer to anyone who will use the voice keyword.

Option 3: Check the individual permissions of apps.

If the voice assistant is not working, you have to check each one of the apps’ permissions for voice keyword, and the option to work under locked condition works.

Option 4: Run the Microphone troubleshooter.

If you’ve verified that the settings are in place, then you have to run the Microphone troubleshooter by simply going to Settings > Privacy > Microphone. From there, make sure that the toggle button for the following options is turned on:

  • Allow apps to access your microphone
  • Enable microphone access for the voice assistant

And if it’s a desktop app, you have to enable the toggle on at the end.

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Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove Motitags without using an automated tool, it may be possible to do so by removing the application from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. Additionally, it is advised to factory reset your web browser to its default state to fix corrupt settings. Finally, check your hard drive for all of the following and clean your computer registry manually to get rid of leftover application entries after uninstalls. Please remember that only advanced users should try to manually edit the system files simply because removing any single vital registry entry leads to a serious issue or even a PC crash. Moreover, certain malicious programs have the capability to defend against its removal. Carrying out this in Safe Mode is recommended.
Folders: C:\Program Files\Motitags_94 C:\Program Files\Motitags_94EI C:\Users\(username)\AppData\Local\Motitags_94 C:\Users\(username)\AppData\LocalLow\Motitags_94 C:\Users\(username)\AppData\LocalLow\Motitags_94EI C:\Users\(username)\AppData\Roaming\Mozilla\Firefox\Profiles\g75s8p2u.default\extensionsffxtbr-bs@Motitags_94.com C:\Users\(username)\AppData\Roaming\Mozilla\Firefox\Profiles\g75s8p2u.default\extensionsffxtbr@Motitags_94.com C:\Users\(username)\AppData\Roaming\Mozilla\Firefox\Profiles\g75s8p2u.default\Motitags_94 Files: Search and Delete: 94auxstb.dll 94auxstb64.dll 94bar.dll 94barsvc.exe 94bprtct.dll 94brmon.exe 94brmon64.exe 94brstub.dll 94brstub64.dll 94datact.dll 94dlghk.dll 94dlghk64.dll 94feedmg.dll 94highin.exe 94hkstub.dll 94htmlmu.dll 94httpct.dll 94idle.dll 94ieovr.dll 94medint.exe 94mlbtn.dll 94Plugin.dll 94radio.dll 94regfft.dll 94reghk.dll 94regiet.dll 94script.dll 94skin.dll 94skplay.exe 94SrcAs.dll 94SrchMn.exe 94srchmr.dll 94tpinst.dll AppIntegrator64.exe AppIntegratorStub64.dll BOOTSTRAP.JS chromeffxtbr.jar CHROME.MANIFEST CREXT.DLL CrExtP94.exe DPNMNGR.DLL EXEMANAGER.DLL FF-NativeMessagingDispatcher.dll Hpg64.dll INSTALL.RDF installKeys.js LOGO.BMP NP94Stub.dll T8EPMSUP.DLL T8EXTEX.DLL T8EXTPEX.DLL T8HTML.DLL T8RES.DLL T8TICKER.DLL UNIFIEDLOGGING.DLL VERIFY.DLL 94EIPlug.dll 94EZSETP.dll NP94EISb.dll Registry: Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run Value: Motitags_94 Browser Plugin Loader Data: 94brmon.exe Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run Value: Motitags Search Scope Monitor Data: C:\PROGRA~1\MOTITA~2\bar.binsrchmn.exe” /m=2 /w /h Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run Value: Motitags Home Page Guard 32 bit Data: C:\PROGRA~1\MOTITA~2\bar.bin\AppIntegrator.exe Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run Value: Motitags EPM Support Data: C:\PROGRA~1\MOTITA~2\bar.binmedint.exe” T8EPMSUP.DLL,S Key HKCU\Software\AppDataLow\Software\Motitags_94 Key HKLM\SOFTWARE\Motitags_94 Key HKLM\SOFTWARE\MozillaPlugins\@Motitags_94.com/Plugin Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Motitags_94bar Uninstall Firefox Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\6df8a038-1b03-41eb-a92b-0e82de08ee4a Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\598f4e85-2ee6-43a8-bf43-c75c82b925fe Key HKLM\SOFTWARE\Classes\Motitags_94.ToolbarProtector.1 Key HKLM\SOFTWARE\Classes\Motitags_94.ToolbarProtector Key HKLM\SOFTWARE\Classes\Motitags_94.ThirdPartyInstaller.1 Key HKLM\SOFTWARE\Classes\Motitags_94.ThirdPartyInstaller Key HKLM\SOFTWARE\Classes\Motitags_94.SettingsPlugin.1 Key HKLM\SOFTWARE\Classes\Motitags_94.SettingsPlugin Key HKLM\SOFTWARE\Classes\Motitags_94.ScriptButton.1 Key HKLM\SOFTWARE\Classes\Motitags_94.ScriptButton Key HKLM\SOFTWARE\Classes\Motitags_94.RadioSettings.1 Key HKLM\SOFTWARE\Classes\Motitags_94.RadioSettings Key HKLM\SOFTWARE\Classes\Motitags_94.Radio.1 Key HKLM\SOFTWARE\Classes\Motitags_94.Radio Key HKLM\SOFTWARE\Classes\Motitags_94.PseudoTransparentPlugin.1 Key HKLM\SOFTWARE\Classes\Motitags_94.PseudoTransparentPlugin Key HKLM\SOFTWARE\Classes\Motitags_94.MultipleButton.1 Key HKLM\SOFTWARE\Classes\Motitags_94.MultipleButton Key HKLM\SOFTWARE\Classes\Motitags_94.HTMLPanel.1 Key HKLM\SOFTWARE\Classes\Motitags_94.HTMLPanel Key HKLM\SOFTWARE\Classes\Motitags_94.HTMLMenu.1 Key HKLM\SOFTWARE\Classes\Motitags_94.HTMLMenu Key HKLM\SOFTWARE\Classes\Motitags_94.FeedManager.1 Key HKLM\SOFTWARE\Classes\Motitags_94.FeedManager
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Windows 10 Setup says I need to uninstall a program or utility in order to continue setup. I cannot find program it ask for or it was already uninstalled

What is this particular error?

One common issue when trying to upgrade to Windows 10 from Windows 7 or 8 is incompatible software. Any installed software or app that isn’t compatible with Windows 10 will prevent you from continuing with the set-up. Normally, you’ll get an error message “What needs your attention” and it will ask you to uninstall a list of apps manually. Unfortunately, some users reported that they couldn’t find the app it asks to uninstall. In some cases, users said they’ve already uninstalled the app but it still won’t start the Windows 10 Setup.

Solution

Restoro box imageError Causes

This type of issue normally occurs because of the following:

  • Incompatible software/apps
  • Corrupted software/apps
  • Incomplete uninstallation

Further Information and Manual Repair

Here are some steps you can take whenever you encounter this error.

Note: Before taking any steps, make sure that you’re highly equipped to do so. Some steps might affect the system and even do more damage to your computer. You might also want to consider using an automated tool instead.

Method 1 – Perform a clean boot, then retry upgrading

A clean boot is normally done to start Windows using the least set of drivers and startup programs available. By doing this, it eliminates possible software issues that happen when installing or uninstalling a program in Windows 10.

Before performing a clean boot, make sure to take note of the following:

  • You need administrative privileges in order to perform this action.
  • When doing this, your computer might lose temporarily functionality. However, it will return after start-up.
  • It is highly advisable to not use the System Configuration to change advanced boot options.

Here are the steps to perform a clean boot.

  • Step 1 – Go to Start and search for msconfig
  • Step 2 – Go to System Configuration
  • Step 3 – Under Services tab, click on the “Hide all Microsoft services” checkbox. Then, choose to Disable all
  • Step 4 – Go to the System Configuration’s Startup tab. Then, click on “Open Task Manager”
  • Step 5 – In the Task Manager dialog box, you will see a Startup tab. Choose items that you want to disable and then click the Disable button
  • Step 6 – Close the Task Manager dialog box.
  • Step 7 – Go back to the Startup tab of the System Configuration box. Click “Ok” then proceed with restarting.

Method 2 – Manually uninstall programs from the Program Files folders

Instead of using the “add or remove programs” feature in Windows, you might need to manually install the program directly from the C drive. To do this, follow the steps below:

  • Step 1 – Go to the C drive, and look for the Program Files folders. For 32-bit users, you can find it at C:\Program Files. If you’re using the 64-bit version of Windows, go to C:\Program Files (x86) folder.
  • Step 2 – Find the “uninstall” application file
  • Step 3 – Right-click, and run the file as administrator. Wait for the uninstallation to finish. In some software, you need to restart your system before the uninstallation will take effect.

Note: In some cases, you may also need to search for files related to the program. You can use the search bar under Drive C to do this. Delete those files as well.

Method 3 – Create a new user account

Before upgrading to Windows 10, create a new user account. Make sure it has administrative privileges. From there, run the upgrade.

Method 4 – Use third-party uninstaller services

If you still can’t run Windows 10 Setup after the above methods, you might need to rely on a third-party service. Microsoft recommends Revouninstaller that can help you.

Before using this software, reinstall the application or utility that Windows 10 wants you to install. Then, use Revouninstaller to delete the program completely.

Method 5 – Disable third-party antivirus software

Some users who experienced this issue reported that it was solved after disabling or completely uninstalling the anti-virus software installed in their system.

Method 6 – Use a trusted automated tool

If after trying the above methods, the problem still persists, it might be best to use a trusted automated tool to fix the issue.

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