Logo

How to know if you have keylogger in Windows

Hello and welcome everyone, today we will be talking about dreaded keyloggers, why they are dangerous, and how to know if you might have one in your system. Keylogger is a malicious application placed in your system and hidden with only one goal in mind, to get information about what are you typing and by that means for a person who infected you to get information about your credit card information or other sensitive data. They can be introduced into your systems in various ways and often can not be detected easily. Modern antivirus applications have ways of detecting them and removing but this tutorial aims to teach you how to spot them all by yourself since new keyloggers are produced daily and sometimes relying on antivirus alone is not enough.

Unlike viruses and trojans, keyloggers are not heavy on system resources and you will not feel slow down on your computer if you have one which makes them harder to sport with regular work. Some of them can be even tracking you on the website and not even be physically present on your computer. Generally, we could categorize keylogger into 4 categories:

  1. Web browser-based keylogger. Some websites would have CSS scripts, input web forms, or so-called man in the middle keylogger. Lucky for us even Windows defenders with the latest update can detect this type of keylogger and successfully deal with it and how keylogger itself is not present on our system we are safe.
  2. General spyware keylogger. This keylogger is present in your system, usually, it infected it via email attachment, social media download, torrent download, some malicious so-called fixer application, etc. Most antivirus applications and windows defenders can detect these types as well and remove them successfully.
  3. Kernel-level keylogger. This keylogger is a more dangerous type they tend to operate underneath Windows as a rootkit and can go undetected by antivirus and windows defenders.
  4. Hypervisor-based keylogger. This is the most dangerous keylogger, they use virtualization techniques to hide and mask themselves as a replica of the operating system and they scan all keystrokes by the user. These are very rare keyloggers but they do exist.

If you suspect that you have a keylogger or just want to check your system for precaution reasons follow these tips and guides and luckily you will solve your issue in no time and your data will be safe.

  1. Use Task Manager to find suspicious entries.

    Task manager is a great application implemented in Windows that is constantly monitoring and showing all services, applications, and processes currently running on your system and thus a great tool to monitor your system if you know how to use it.
    First, open task manager by pressing CTRL + SHIFT + ESC
    Then take a good look into it, try to find suspicious names, probably duplicate of running application, something like Windows logon application, or keylog or anything similar which seems out of ordinary. If you manage to find a suspicious running application right-click on it and close it. Also while you are in task manager jump into the startup tab and check to see are there some unusual applications starting with your Windows, if you find anything, disable it right away.
    This is the most simple and quickest way to get some information right away if you suspect to have some simpler keylogger in your system.

  2. Use the command prompt to monitor your network.

    In order to check connections to your computer and find potential suspicious ones start the command prompt in administrator mode, press ⊞ Win + X, and choose command prompt (administrator).
    type in netstat -b and press ENTER. All website and application connections to your computer are now visible. ignore svchost, edge browser, windows store, etc ad check the IP of the remaining ones using the internet.

  3. Use keystroke encryption.

    Install encrypting software and even if you have a keylogger, the application will encrypt each stroke and all that attacker will get is gibberish

Please remember to always download files from trusted sources, do not open unknown emails, and do not share your information publicly. Take common protection steps in order to protect yourself in the digital world.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Fixing Tcpip.sys Blue Screen Error in Windows
One of the most common Blue Screen of Death errors you can encounter on your Windows 10 computer is the Tcpip.sys Blue Screen error. The Tcpip.sys file is a driver file that is associated with the Transmission Control Protocol over Internet Protocol. When you see this kind of BSOD error, you may see any of the following error descriptions:
  • IRQL_NOT_LESS_EQUAL
  • KMODE_EXCEPTION_NOT_HANDLED
  • PAGE_FAULT_IN_NONPAGED_AREA
Whichever error description you got, you need to do use the following instructions below as a reference to obliterate the Tcpip.sys Blue Screen error.

Option 1 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like Tcpip.sys Blue Screen error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 2 – Try resetting TCP/IP

In case you didn’t notice, the Tcpip.sys file is associated with the TCP/IP protocols in your computer system which is why resetting TCP/IP can help in resolving the Tcpip.sys Blue Screen of Death error especially when the TCP/IP has been modified.
  • First, you need to type “command prompt” in the Windows Search bar and then right-click on the related search result and select the “Run as administrator” option to open Command Prompt.
  • After that, type the following command in the elevated cmd window and hit Enter:
netsh int ip reset
  • Now reboot your computer after the command has been executed and check if it helped to fix the Blue Screen error.

Option 3 – Try to rollback your Network driver

If you have updated the driver software as of late and you suddenly got this BSOD error, you might have to roll back the device driver – in other words, switch back to the previous working version. To do that, follow these steps:
  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Next, select the driver entries that are labeled appropriately other than anything in the context of the WAN Miniport.
  • Then select each one of them and double click to open a new mini window.
  • After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of your Network adapters.
  • Now restart your computer to successfully apply the changes made.

Option 4 – Try to update the Network drivers

You might also want to try updating all your network drivers in order to fix the Tcpip.sys Blue Screen error. To do so, here’s what you have to do:
  • Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Then right-click on each one of the Network drivers and update them all.
  • Restart your PC and see if it helped in fixing the BSOD error.
Note: If updating the network drivers didn’t help in fixing the problem, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.

Option 5 – Try to disable both the Antivirus program and Firewall temporarily

There are times when antivirus programs and the firewall blocks a website that they consider to be malicious or even because of false-positive effects which is why you have to disable these programs temporarily as it might be the reason why you’ve encountered the error when trying to browse the internet.
Read More
Windows 11 android apps update

One of the selling points of Windows 11 was the ability to run Android apps natively in it without the need for any third-party software. It is not a big surprise that even after its release Microsoft is evolving and expanding Windows 11 and its features.

Windows 11 Android apps

Microsoft is now rolling out an update for the Windows Subsystem for Android on the Dev Channel of the Windows Insiders program. The new version upgrades the core operating system from Android 11 to Android 12.1 (also known as Android 12L), which means the new system and app features in Android 12 and 12.1 are now available on Windows for the first time. However, not the new features in those updates apply to the modified version that runs on top of Windows. For example, one of the main improvements in 12.1 was a dual-pane notification panel for larger screens, but Android app notifications on Windows just show up in the Windows notification panel.

The upgrade also improves how Android apps integrate into Windows. The Windows taskbar will now show which Android apps are currently using the microphone, location, and other system services — similar to many native Windows applications. Toasts messages (the small popups that some apps use for temporary messages) are now displayed as Windows notifications, and the titlebar on Android apps will use the current activity name for the title.

Full changelog

  • Windows Subsystem for Android updated to Android 12.1
  • Advanced networking on by default for newer x64 Windows builds
  • Updated Windows Subsystem for Android Settings app: redesigned UX and diagnostics data viewer added
  • Simpleperf CPU profiler recording now works with Windows Subsystem for Android
  • Windows taskbar now shows which Android apps are using microphone and location
  • Improvements to Android app notifications appearing as Windows notifications
  • Reduced flicker when apps are restored from minimized state
  • Apps are not restarted when devices come out of connected standby on recent Windows builds
  • New video hardware decoding (VP8 and VP9)
  • Fixes for on-screen keyboard in apps
  • Fixes for full-screen Android apps and auto-hidden Windows taskbar
  • Windows Subsystem for Android updated with Chromium WebView 100
  • Added support for Android NetworkLocationProvider in addition to GpsLocationProvider
  • Improved general stability, performance, and reliability

The new update is limited to Windows Insiders for now, but once Microsoft fixes all the bugs, it should start rolling out to everyone on Windows 11 that has the Android Subsystem enabled.

Read More
Fix Invalid Product Key or Version mismatch
If you suddenly encounter Activation Error codes such as 0xC004E016, 0xC004F210, 0xC004F034, and 0xC004F00F on your Windows 10 computer, then they all point to the same issue – Invalid Product Key or Version mismatch. When you see any of the aforementioned error codes above, it indicates that you are either entering a wrong product key or you are using an incorrect ISO when installing it on your computer. In such cases, you may see either of the following error messages:
“You are running Windows 10 Pro, but you have a valid digital license for Windows 10 Home.” Or: “The specified product key is invalid or is unsupported by this version.”
If you got the error code 0xC004F00F then it means that you’ve entered a product key for the Enterprise edition of Windows to activate Windows 10 Pro or Windows 10 Home. It could be that you have a key from your work and you accidentally use it on your Home PC. If you got the error codes 0xC004E016, 0xC004F210, then it means that you have entered a product key that is meant for a different edition or version of Windows. On the other hand, if you got the error code 0xC004F034 instead, then it means that you have entered an invalid product key or a product key for a different Windows version. Whichever error codes you have, refer to the possible solutions given below to fix the Invalid Product Key or Version mismatch Activation Error in Windows 10.

Option 1 – Try running the Windows 10 Activation Troubleshooter

The first thing you can do to resolve this Activation error is to run the Windows 10 Activation Troubleshooter. To do so, follow these steps:
  • Go to Settings and then select Activation.
  • After that, click on the Windows Activation and then troubleshoot. This will help you address most of the commonly found activation issues in Windows devices.

Option 2 – Try purchasing a new license

There is an exception offered by Microsoft – if you are connected to a Microsoft account prior to the hardware change, then you can most certainly use the same license key to reactivate Windows 10 again. Microsoft calls this an “Exception path” which should be fixed easily by the Windows Activation Troubleshooter as pointed out earlier. However, if the Windows Activation Troubleshooter isn’t able to resolve the error you can try purchasing a new license. In such rate case, even if you do have a Microsoft account available on your Windows 10 computer, and if Windows was never activated, this solution will not work. And if you haven’t connected your Microsoft account with your Windows 10 computer prior to the major hardware change, then your only option left is to purchase a new license. For you to do that here are some steps you can follow.
  • To purchase a new Windows license, the first thing you have to do is click on the Start button > Settings > Update & Security.
  • From there, go to Activation and select the “Go to Microsoft Store” option.
  • After receiving your new license, you need to go back to Update & Security then go to Activation and select the “Change product key” option.
  • Now update your Windows 10 computer using the new key and it should automatically activate your computer.
  • Next, you have to create a Microsoft account or connect to your existing local account to your online account.
  • Once the system links the key and the account, you need not buy a new license in case something like this happens again.
Note: If you are an IT administrator, you need to keep in mind that there is a limit to the number of times you can reactivate Windows on your computer. Moreover, if you don’t see any option to reactivate the license, and it is a work computer, you need to contact your organization’s tech support.

Option 3 – Try activating Windows 10 via mobile phone

Activating Windows 10 can also be done using your phone. Just note that you have to call Microsoft to do so.
  • In the Start Search box, type in “Slui 4” and tap Enter.
  • Next, select your country and click on Next.
  • Keep the window open and call the toll-free number of the country you’re from.
  • Afterward, a confirmation ID should be given by the automated system which you must take a note of.
  • Finally, in the box on the window, type in the confirmation ID and click on the Activate button. That should do it.
Read More
Fix Error codes 12002-4, 12007-4, 12152-4
If you are trying to install Office but got an error saying, “Something went wrong, Sorry we ran into a problem” with error codes 12002-4, 12007-4, or 12152-4 instead, this indicates that you have a problem with your internet connection. Aside from internet connection issues, the problem could also be due to some programs that block the installation files to be downloaded so when they time out, you get these error codes. There are several options you can try to fix the 12002-4, 12007-4, or 12152-4 error codes. You can try to install Office offline or turn off the proxy server or VPN (if you’re using one). You can also try to temporarily disable your antivirus program or Firewall. Refer to the given potential fixes below to troubleshoot and fix the problem.

Option 1 – Try to install Office offline

The first thing you can do if you encounter the error codes 12002-4, 12007-4, or 12152-4 when installing Office is to download an offline copy of Office especially when you’re certain that your internet connection is slow. Once you’ve downloaded it, install it again. The offline installer will download both the 32 and 64-bit versions of Office. Keep in mind that you must download the correct version.

Option 2 – Disable the Proxy server

The first thing you can do is to try disabling the Proxy server as it might be the reason why you’re getting error 0x80244022 for Windows Updates. To disable the proxy server, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it. In addition, if you are also using a VPN, you can try to disable it as well.

Option 3 – Temporarily disable the Antivirus and Firewall

As mentioned earlier, the downloading of the installation files could be blocked by either the antivirus program or Firewall or it could be both especially when the link seems suspicious. To fix this problem, you have to disable both the antivirus like Windows Defender and the Firewall or any third-party software you might be used temporarily and then download the installation files again. Once the download is completed, make sure to turn on the antivirus program and the Firewall again. On the other hand, you can also try downloading in a different location which also means that you have to try a different network. It could be that the load on the current system is too high which is why it’s not able to offer enough bandwidth to download the installation files of Microsoft Office.
Read More
How To Speed Up PC Startup
Hello and welcome to How To Speed Up PC Startup where we will explore how to make your PC boot-up system faster. When your computer gets older, you'll see a decrease in your PC's load time. This can be very annoying and frustrating, especially if you're not accustomed to exercising patience. Your computer's boot time does not need to be sluggish, even if it's old. While there are reasons why your computer is acting up and giving you the 'slow' sign, there are ways that you can optimize how fast your PC starts up at the beginning. Once you start speeding things up, you’ll never look back!

Start With your BIOS

You may need to tweak your PC’s start-up menu. Since the majority of issues encountered on your PC might not be related to the software running in the back end, you can focus on your computer's hardware. The ideal way to speed up your PC startup is to access your computer's BIOS when booting up. This can be accessed by holding the DEL key or whichever button is used to tap into your BIOS. You can change where your computer boots from. You can opt to put your hard disk right at the top which would elude searching for CDs and other storage media devices when your PC starts up.

Tweak Startup Programs

There are many programs that execute when your computer starts up. These programs normally run in the back end. Most times back-end programs are unnecessary and do not contribute to the productivity or performance of your computer when in use. Instead of allowing these programs to execute when your PC boots up, why not disable them?  By deactivating these programs, you'll be reducing the amount of CPU usage which will accelerate your PC performance. Additionally, there are some installed programs that you never use. Instead of leaving these programs to occupy needed space on your computer system, you can uninstall these to create more room on your computer. This actually increases your PC startup speed.

Put Malware on a Leash

Malware and spyware can cause problems for your start-up. A slow computer is an indication that your computer is plagued by malware. This affects your computer's boot time and whether or not it'll startup as quickly as you intend it to. If your computer gives you the 'virus alert', you need to download an antivirus program that will be able to eradicate all virus threats. Be mindful of where you download antivirus programs since many of them are viruses or have viruses attached to them. Some viruses are tough on your computer. This means that if an antivirus works for your best friend, it may not work for you. Since malware differs in functions and the havoc they cause, it's best to know what you're up against by doing research.

Clean Your Registry

You should also clean out your registry. The fewer unused registry keys you have lying around on your computer, the faster your computer will go. Getting a good registry cleaner from a clean source can help tremendously, but be careful; registry cleaners have the potential to be very dangerous so make sure you backup everything on your computer and only download registry cleaners from a reliable source. By implementing the above tips, you'll see quick improvements when using your computer.
Read More
A Quick Guide to Resolving Error Code 707

Error Code 707 - What is it?

Error code 707 is a typical Gmail error. Gmail is an email service provided by the largest internet giant Google Inc. It is an email service that is most widely used by web-based email providers with more than 425 million active users worldwide. The error code 707 is usually displayed in any one of the following formats:
“Oops... the system encountered a problem (#707)” “Server error occurred and your email was not sent (error 707)”

Solution

Restoro box imageError Causes

The error code 707 may be triggered due to many reasons. These include:
  • Enabled Lab ‘Background Send’ feature on Gmail
  • Web browser history and cache is full of junk content
  • Outdated browser
Though this error code is not fatal it is advisable to fix it right away to avoid inconvenience and to ensure your email is sent right away without any delays.

Further Information and Manual Repair

Here are some of the easy DIY methods to repair and fix the error code 707 on your PC. These methods are simple and do not require any kind of technical expertise. So, even if you are not technically sound, you can repair the error code 707 on your system in no time.

Method 1

Sometimes you may experience error code 707 while sending email via Gmail because of the enabled Background send labs feature. To fix this error here’s what you must do: Log in to your Gmail account, click on the Gear Box, and select settings. Now simply switch to the lab tab under the settings. Here search for Background Send. If you can’t locate it, then scroll down and insert background Send in the find box. Once you find this lab feature, disable it. After disabling this feature, try resending the email. Hopefully, this will resolve the issue. Nonetheless, if the error 707 still persists, then try method 2 given below.

Method 2

The error 707 may also be triggered if your web browser becomes outdated. If so, then it is advisable to update the browser to resolve the issue. Simply download the latest browser version from a reliable website. After the installation is complete, log on to your Gmail account and then try to send an email. If the email is sent successfully, then the issue is fixed.

Method 3

Try clearing cache and web browser history.  When the web browser history and cache are full of junk files, then you might experience this error on your system. Sometimes this can also lead to registry issues. To remove the error and repair the registry immediately, download Restoro. This is a multi-functional and user-friendly PC Fixer compatible with all Windows versions and embedded with multiple powerful scanners including a registry cleaner. It scans your entire PC for such errors. It clears the registry, removes all obsolete and unnecessary files including cookies, web browser history, junk files, and invalid entries, and cleans it right away thereby fixing the error immediately. Click here to download Restoro and resolve error code 707.
Read More
Chrome won’t clear Browsing History and Data
As you know, one of the most popular browsers these days is the Google Chrome browser. Browsing the web every day using your Chrome browser, leaves a trail of browsing history. Google uses the browser history to streamline and make the browsing experience a lot better. But there are times when Chrome users experience trouble in deleting their web browsing history, data, cookies, and cache. In this post, you will be guided through specific settings that will help you in getting rid of the browsing history in Chrome. There are several options you can take in clearing the browsing history in Chrome. But before you try them, you can try the basic one first using the following steps:
  • First, click on the three-dotted icon and click on History from the menu.
  • Next, click on the Clear browsing data option and select “All time”.
  • Then select the type of history you want to delete.
  • After that, click on the Clear Data button.
If clearing the browsing history in Chrome the old way didn’t work, then you can try to check out the options provided below.

Option 1 – Clear the cache using the File Explorer

The first thing you can do is to clear the cache by using File Explorer. To get started, refer to these steps:
  • Tap the Win + E keys to open File Explorer.
  • Next, navigate to the following paths:
    • C:/Users/YOURUSERNAME/AppData/Local/GoogleChrome/User Data/DEFAULT/Cache
    • C:/Users/YOURUSERNAME/AppData/Local/GoogleChrome/User Data/PROFILENAMECache
  • From the given locations above, replace “YOUR USERNAME” with the user profile name you use and then search for a file named “Cookies”.
  • Now delete its contents.

Option 2 – Reset Chrome

Resetting Chrome can also help you fix the error. This means that you will be restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Option 3 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:
  • Hit the Win + R keys to open the Run dialog box.
  • Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
  • From there, rename the default folder and name it something else, e.g. “Default.old”.
  • After that, install Google Chrome again and check if the issue is now fixed.
Read More
Truth about private and incognito browsing
Privacy is a hot topic lately in all circles so naturally themes like private or incognito browsing pop up immediately as discussion topics. Naturally, when discussing private or incognito browsing it is very important to understand what exactly private or incognito browsing is, what does it do and how it works in order to shed some light on is it really private and safe as we are told. So, when you browse the internet normally websites have tendencies to save your browsing data, save cookies, remember passwords, etc in order to provide you with a better surfing experience next time you visit that same site. Private or incognito browsing treats you as a completely new user which is the first time visiting a given website. It clears all your data, including your browsing history, cookies, etc., on exiting. Every website you visit in private or incognito mode treats you as a new visitor, even if you have visited it before in incognito mode. And basically, that's it. So is it really private? No, it is just a non-remembering mode of internet browsing where after your browsing session history and other data is cleared from the browser, but while you are on the internet you are pretty visible to all like any other normal user. There are a lot of misconceptions and wrong thinking about browsing the internet in this mode so let's take a look at some typical ones.
  1. The government and other companies can not track me

    Many people think that the Government cannot trace their identity when they surf privately. This is only a myth. There are many ways by which the Government can reach you if you do something illegal. When you surf online, you are connected with an ISP of your area, which helps the officials track your location.
  2. Virus and other malware can not infect me while in private or incognito mode

    Many people think that private mode protects them from virus and malware attacks. It is not true because malware and viruses can enter your PC through a software download, phishing email, etc. To protect your PC from virus and malware attacks, you should have good security software.
  3. My IP address is hidden when I am in incognito or private browsing mode

    This is not 100% true. If you search “What is my IP” in incognito and standard mode, you will get the same results. This means that websites can view your IP address in private mode also. Using a VPN would be a good option if you want to hide your IP.
  4. I can not be tracked via ads

    Since cookies are deleted after exiting private browsing, many people think that ads cannot track them. When you surf in incognito mode, the browser saves cookies in a temporary mode, allowing ads to track you during your entire private browsing session.
  5. I am not visible when I am in incognito or private

    You may think if you sign in to your Gmail or other social media accounts in private mode, no one will see you online. This is not true. It does not matter whether you have signed into your account in normal mode or incognito mode; others can always spot you online.
In your regular browsing mode, you may have some addons, extensions, themes, etc installed and you can use them. They may track your activities. The data is deleted when you exit the browser. When you use the private browsing mode, the browser is loaded in its original form, typically without the installed addons, extension, themes, etc. The data gets deleted when you exit the browser. This mode doesn’t save data to disk but keeps it in memory during the current session. If you are really concerned about your privacy we have articles about using DuckDuckGo and deep web where you can be sure that your browsing sessions are encrypted.
Read More
Fix ntkrnlmp.exe Blue Screen in Windows
The ntkrnlmp.exe file is a file associated with the Windows operating system’s NT Kernel and other system processes. It is also related to the “CRITICAL PROCESS DIED” error. So if you encounter a Blue Screen of Death error that’s related to this file, then you’ve come to the right place as this post will guide you in fixing the ntkrnlmp.exe Blue Screen error. This kind of Blue Screen error might be caused by the file getting corrupted or infected with some malware. Aside from these causes, the error might also be due to the corruption and malfunction of the graphics card drivers. Before you troubleshoot the problem, you might want to try performing System Restore especially if you tend to create a System Restore point every now and then. Performing System Restore could help you resolve the ntkrnlmp.exe Stop error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If System Restore didn’t help, then proceed to the given options below.

Option 1 – Disable the C-states and EIST in the BIOS

The first thing you can do is try to disable the C-states and EIST in the BIOS. To do that, refer to the steps given below.
  • Go to the BIOS and from there look for an option named CPU Configuration which can usually be found under the Advanced menu.
  • Next, look for CPU Power Management and under that section, disable both the “Intel EIST” and “Intel C-state” options.
  • After you disable them, save the changes you’ve made and exit the BIOS.
  • Now restart your computer and check if the ntkrnlmp.exe BSOD error is now fixed.

Option 2 – Try to update, rollback or disable drivers

If the first option didn’t help in fixing the ntkrnlmp.exe Blue Screen error the next thing you can do is to roll back, or update, or disable device drivers in your computer. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Configure the Driver Verifier Manager

The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues. And so if you want to fix the ntkrnlmp.exe Blue Screen error you need to use the Driver Verifier Manager:
  • Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
  • After that, select the option “Create custom settings”.
  • Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
  • Next, select the option “Select driver names from a list” option.
  • Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
  • Then click on the Finish button.
  • Open Command Prompt as administrator and execute this command – verifier /querysettings
  • The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
  • Open the Command Prompt as admin again and run this command – verifier /reset
  • The command will reset the Driver Verifier. Once the process is done, restart your PC and check.

Option 4 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like ntkrnlmp.exe. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
Read More
Fixing Error 0xc0000005 in Windows
If you encounter Error 0xc0000005 when you try to launch a program on your Windows 10 computer then this means that Windows was unable to process the files and the configuration correctly needed in order to run the program properly. You can encounter this kind of error with an installed program and even as the installer for a particular program. To fix this error, this post will provide you with some potential fixes that might help. Error 0xc0000005 occurs due to Access Violation which happens when a user tries to open a program and this error code may be accompanied by any of the following three error messages:
  • The application was unable to start correctly
  • Access violation Exception Error
  • Windows Installation Error
To fix this error, you need to follow the given options below carefully but before you do that, you can try to use System Restore Point first to put your computer back to its previously known stable state.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
After performing System Restore check if Error 0xc0000005 is now fixed or not. If not, then make sure to use the options given below to resolve the problem.

Option 1 – Update or rollback drivers

If the System Restore didn’t work, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 2 – Try running the System File Checker Scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing Error 0xc0000005. SFC is a built-in command utility which helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Now restart your computer.

Option 3 – Run the Windows Memory Diagnostic tool

Since this error could be caused by some issues in the memory, you can try running the Windows Memory Diagnostic tool and see if it helps.
  • Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
  • After that, it will give two options such as:
    • Restart now and check for problems (Recommended)
    • Check for problems the next time I start my computer
  • Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.
Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 4 – Try recreating the Boot records

If your system files are infected and modified by some malware, then it’s no wonder why you’re getting Error 0xc0000005 since this error can also be due to malware. To fix this, you can try to recreate the boot records on your computer. How? Follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “cmd” in the field and hit Enter to open Command Prompt.
  • After that, type in each one of the following commands below and hit Enter right after you input each one of them.
    • Del D:WindowsSystem32xOsload.exe
    • Del D:WindowsSystem32xNtKrnl.exe
    • Del D:WindowsSystem32Driversoem-drv64.sys
    • attrib c:bootbcd -h -r –s
    • ren c:bootbcd bcd.old
    • bootrec /rebuildbcd
  • After you input the listed commands above, it will recreate all the files needed inside the boot record.

Option 5 – Try turning off Data Execution Prevention or DEP

You might want to turn off Data Execution Prevention or DEP if it could be the one that’s blocking your process to run a particular program. To disable DEP, refer to the steps below.
  • Type “cmd” in the Start Search and then right-click on Command Prompt from the results and select Run as Administrator.
  • After that, type the following command and hit Enter to disable DEP:
bcedit.exe /set {current} nx AlwaysOff
  • Restart your computer.

Option 6 – Try to fix Registry

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “Regedit” in the field and hit Enter to open the Registry Editor.
  • After that, go to this registry path: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionWindows
  • From there, double click on LoadAppInit_DLLs located at the right side of the panel and change its value from “0” to “1”.
  • Now restart your computer.

Option 7 – Try checking RAM

You can also check RAM physically and see if it is in an operable condition. You might want to consider replacing it and see if it fixes the error.

Option 8 – Try to disable your antivirus program temporarily

Disabling the antivirus program or any security software installed in your computer might help in resolving the error since there is a good chance that it’s blocking the program from execution due to suspicious behavior. Just don’t forget to enable the antivirus program back again.

Option 9 – Troubleshot the problem in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing Error 0xc0000005. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 10 – Try resetting Windows 10

To fix this error, you can try resetting Windows 10. Doing so won’t get rid of any file in your system – instead of erasing all your media files and documents, this reset option resets all the system settings and files.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status