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Fix Windows Update error 0x80246008

Updating your Windows 10 computer does not always go smoothly as there are some errors you can encounter along the way. One of these Windows Update errors is the error code of 0x80246008. This kind of error can occur during different phases of an update that’s being downloaded or installed and even when an update is being initialized.

If you narrow down the cause of this Windows Update error, you’ll most likely see that it is related to the deliverability of a file to a computer from the servers of Microsoft. In other words, the error might be due to conflicts from programs like Firewall as well as third party programs like Antivirus or it could also be due to corrupted disk image or system files or it could be that any of the supporting Windows Update components and services are not working properly. Whatever the cause may be, the potential fixes provided in this post can be applicable to Windows Updates as well as the Microsoft Store.

Refer to the suggestions provided below to resolve the Windows Update Error 0x80246008 but before you proceed, make sure that you create a System Restore point first.

Option 1 – Apply some tweak in the Windows Registry from Command Prompt

  • Tap the Win + X keys and select Command Prompt (Admin) to open Command Prompt with admin privileges.
  • Next, navigate to the root location of the bootable device inside the Command Prompt command line.
  • Once you’re in the root location, type the following command and tap Enter to execute it:

reg add HKLMSYSTEMCurrentControlSetControlBackupRestoreFilesNotToBackup

  • After that, close the Command Prompt command line and then tap the Win + R keys to open Run utility.
  • In the field, type “services.msc” and click OK or tap Enter to open the Windows Services Manager.
  • From there, look for the following services:
    • Windows Update – Manual (Triggered)
    • Background Intelligent Transfer Service – Manual
  • Now open their Properties and make sure that their Startup type is as mentioned above and that they are running. If they are not running, just click on the Start button.

Option 2 – Run the System File Checker Scan

If the registry tweak didn’t work, you can run a System File Checker scan instead. It is a built-in command-line utility that replaces bad and corrupted system files to good system files that might be the cause why you’re getting the error when you try updating your computer. To run the SFC command, follow the steps given below.

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer.

Option 3 – Run the Windows Update Troubleshooter

If the System File Checker wasn’t able to resolve the Windows Update error, you could also try running the Windows Update Troubleshooter as it could also help in fixing any issues related to Windows Update including this one. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 4 – Try to disable your antivirus program

Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 5 – Try deleting the files from the SoftwareDistribution folder and resetting the Catroot2 folder

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to the steps below.

  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv

net start cryptSvc

net start bits

net start msiserver

  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

  • Type each one of the following commands.

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

  • After that, exit Command Prompt and restart your computer.

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Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove Motitags without using an automated tool, it may be possible to do so by removing the application from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. Additionally, it is advised to factory reset your web browser to its default state to fix corrupt settings. Finally, check your hard drive for all of the following and clean your computer registry manually to get rid of leftover application entries after uninstalls. Please remember that only advanced users should try to manually edit the system files simply because removing any single vital registry entry leads to a serious issue or even a PC crash. Moreover, certain malicious programs have the capability to defend against its removal. Carrying out this in Safe Mode is recommended.
Folders: C:\Program Files\Motitags_94 C:\Program Files\Motitags_94EI C:\Users\(username)\AppData\Local\Motitags_94 C:\Users\(username)\AppData\LocalLow\Motitags_94 C:\Users\(username)\AppData\LocalLow\Motitags_94EI C:\Users\(username)\AppData\Roaming\Mozilla\Firefox\Profiles\g75s8p2u.default\extensionsffxtbr-bs@Motitags_94.com C:\Users\(username)\AppData\Roaming\Mozilla\Firefox\Profiles\g75s8p2u.default\extensionsffxtbr@Motitags_94.com C:\Users\(username)\AppData\Roaming\Mozilla\Firefox\Profiles\g75s8p2u.default\Motitags_94 Files: Search and Delete: 94auxstb.dll 94auxstb64.dll 94bar.dll 94barsvc.exe 94bprtct.dll 94brmon.exe 94brmon64.exe 94brstub.dll 94brstub64.dll 94datact.dll 94dlghk.dll 94dlghk64.dll 94feedmg.dll 94highin.exe 94hkstub.dll 94htmlmu.dll 94httpct.dll 94idle.dll 94ieovr.dll 94medint.exe 94mlbtn.dll 94Plugin.dll 94radio.dll 94regfft.dll 94reghk.dll 94regiet.dll 94script.dll 94skin.dll 94skplay.exe 94SrcAs.dll 94SrchMn.exe 94srchmr.dll 94tpinst.dll AppIntegrator64.exe AppIntegratorStub64.dll BOOTSTRAP.JS chromeffxtbr.jar CHROME.MANIFEST CREXT.DLL CrExtP94.exe DPNMNGR.DLL EXEMANAGER.DLL FF-NativeMessagingDispatcher.dll Hpg64.dll INSTALL.RDF installKeys.js LOGO.BMP NP94Stub.dll T8EPMSUP.DLL T8EXTEX.DLL T8EXTPEX.DLL T8HTML.DLL T8RES.DLL T8TICKER.DLL UNIFIEDLOGGING.DLL VERIFY.DLL 94EIPlug.dll 94EZSETP.dll NP94EISb.dll Registry: Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run Value: Motitags_94 Browser Plugin Loader Data: 94brmon.exe Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run Value: Motitags Search Scope Monitor Data: C:\PROGRA~1\MOTITA~2\bar.binsrchmn.exe” /m=2 /w /h Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run Value: Motitags Home Page Guard 32 bit Data: C:\PROGRA~1\MOTITA~2\bar.bin\AppIntegrator.exe Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run Value: Motitags EPM Support Data: C:\PROGRA~1\MOTITA~2\bar.binmedint.exe” T8EPMSUP.DLL,S Key HKCU\Software\AppDataLow\Software\Motitags_94 Key HKLM\SOFTWARE\Motitags_94 Key HKLM\SOFTWARE\MozillaPlugins\@Motitags_94.com/Plugin Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Motitags_94bar Uninstall Firefox Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\6df8a038-1b03-41eb-a92b-0e82de08ee4a Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\598f4e85-2ee6-43a8-bf43-c75c82b925fe Key HKLM\SOFTWARE\Classes\Motitags_94.ToolbarProtector.1 Key HKLM\SOFTWARE\Classes\Motitags_94.ToolbarProtector Key HKLM\SOFTWARE\Classes\Motitags_94.ThirdPartyInstaller.1 Key HKLM\SOFTWARE\Classes\Motitags_94.ThirdPartyInstaller Key HKLM\SOFTWARE\Classes\Motitags_94.SettingsPlugin.1 Key HKLM\SOFTWARE\Classes\Motitags_94.SettingsPlugin Key HKLM\SOFTWARE\Classes\Motitags_94.ScriptButton.1 Key HKLM\SOFTWARE\Classes\Motitags_94.ScriptButton Key HKLM\SOFTWARE\Classes\Motitags_94.RadioSettings.1 Key HKLM\SOFTWARE\Classes\Motitags_94.RadioSettings Key HKLM\SOFTWARE\Classes\Motitags_94.Radio.1 Key HKLM\SOFTWARE\Classes\Motitags_94.Radio Key HKLM\SOFTWARE\Classes\Motitags_94.PseudoTransparentPlugin.1 Key HKLM\SOFTWARE\Classes\Motitags_94.PseudoTransparentPlugin Key HKLM\SOFTWARE\Classes\Motitags_94.MultipleButton.1 Key HKLM\SOFTWARE\Classes\Motitags_94.MultipleButton Key HKLM\SOFTWARE\Classes\Motitags_94.HTMLPanel.1 Key HKLM\SOFTWARE\Classes\Motitags_94.HTMLPanel Key HKLM\SOFTWARE\Classes\Motitags_94.HTMLMenu.1 Key HKLM\SOFTWARE\Classes\Motitags_94.HTMLMenu Key HKLM\SOFTWARE\Classes\Motitags_94.FeedManager.1 Key HKLM\SOFTWARE\Classes\Motitags_94.FeedManager
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Fix SearchUI.exe errors inside your Windows
The SearchUI.exe file is the one that manages the search feature of Cortana. However, a number of users have recently reported that this feature stops responding within minutes of booting their Windows 10 computer. This kind of problem could be caused by missing system files or some issues with the Cortana program itself. And so if the SearchUI.exe file is not responding, then you wouldn’t be able to use the search feature of Cortana. But worry not for this post will walk you through fixing this problem. Before you troubleshoot the problem, you can try to restart your computer and see if it helps, if it doesn’t, then proceed to the given options below.

Option 1 – Try to run the Search and Indexing troubleshooter

You might also want to run the Search and Indexing troubleshooter in Windows 10 as it checks whether the settings for Cortana are in place and automatically corrects any issues if the update or software installation has changed the settings. To run it just click on the Start button and select Settings > Updates and Security > Troubleshoot. From there, select the Search and Indexing Troubleshooter.

Option 2 – Restart Cortana’s process in the Task Manager

Restarting Cortana’s process in the Task Manager could also help you resolve the problem. Refer to the steps given below to do so.
  • Tap the Ctrl + Alt + Del keys to open the Security options window.
  • From there, look for the Task Manager in the given list and open it.
  • Next, look for the process of Cortana and right-click on it, and then select the End Task option to end its process.
  • After that, the Cortana process will restart by itself and re-initialize.

Option 3 – Try resetting Cortana

  • Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
  • Restart your PC.
  • After your computer boots, launch Cortana again and check.

Option 4 – Try running the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Windows Upgrade problem. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 5 – Try to reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.
  • First, right-click on the Start button and click on the Windows Powershell (Admin) option from the list.
  • Next, type the following command and hit Enter to execute it:
Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
  • Restart your computer and check if Cortana is now able to connect.

Option 6 – Try troubleshooting the problem in a Clean Boot State

There are instances that some conflicting programs installed in your computer might be the one that’s causing some issues with Cortana or causing the SearchUI.exe process to stop. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
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An Easy Guide to Fixing Error Code 800b0100

Error Code 800b0100 - What is it?

800b0100 is a typical Windows Update error. This error message occurs when you try to install the latest updates from Microsoft Updates and Windows Updates. The error message is displayed in the following format:
“Code 800B0100 Windows Update encountered an unknown error.”

Solution

Restoro box imageError Causes

Error code 800b0100 may pop up on your computer screen due to different reasons. However, some of the common causes include:
  • The file needed by Windows Update is corrupt or missing
  • Security software conflict such as Firewall
  • Incorrect Registry keys
  • Windows security .dll files are registered incorrectly

Further Information and Manual Repair

To resolve error code 800b0100 on your system, you don’t have to hire a professional. This error is quite easy to repair and requires no technical expertise. In other words, you don’t need to be a computer programmer or technically sound to repair this issue. Here are some of the easy and effective DIY methods that you can try to resolve error code 800b0100 on your system:

Method 1

Download System Update Readiness Tool from Microsoft’s website on your PC. This tool can help you fix this problem that might prevent Windows Updates from installing. Typically it will take 15 minutes or less to scan your entire PC.  The System Update Readiness Tool will scan your computer for inconsistencies that may cause errors to occur.

Method 2

Disable Security Software on your PC for example if you use Windows Vista then you will have Firewall already built in. Disable it to resolve error 800b0100. To do this, simply go to the start menu and open the control panel and then select security. Now locate the option Windows Firewall and upon finding, simply choose the option Turn Windows Firewall on or off. Select off (not recommended) option, then click Apply and OK to reset and confirm changes. After that, go back to the Windows Update screen and then click the try again button. The download and installation would start. After the installation is complete, restart your PC to activate changes. Once the updates are successfully installed, not re-enable the Firewall, to ensure your PC is not exposed to potential security threats or viruses.

Method 3

Remove Invalid Keys from the Registry by downloading Restoro. This is a PC Fixer deployed with a registry cleaner. It scans your entire PC and removes all the obsolete and unnecessary files like cookies, bad and invalid registry keys. It cleans and repairs the registry in a few clicks. Click here to download Restoro.
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Fix 0xC000007B STATUS INVALID IMAGE FORMAT
If you are trying to open a program or a game but you suddenly see a dialog box with a message stating that the application was unable to start correctly along with the Error Code 0xC000007B , STATUS INVALID IMAGE FORMAT then this indicates that the application is not compatible with the architecture of your Windows 10 computer or is missing dependencies. Although error code 0xC000007B can also occur with other various programs, the STATUS_INVALID_IMAGE_FORMAT error code also means that when you try to run an application that’s designed to run on a 64-bit system and hence gets into a termination state. In addition, if you are also pointed to the NTStatus.h file then it means that the error might be caused by some file corruption. Here’s the full context of the error message:
“0xC000007B | STATUS_INVALID_IMAGE_FORMAT | {Bad Image} %hs is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.”
When you see this error message, the first thing you can do is to click on OK to close the application and then try installing the media again to see if it fixes the issue. If not, then you can check out the suggestions given below.

Option 1 – Try installing the application with admin privileges

The first thing you can do to fix the error is to restart your Windows 10 computer and then try installing the application again and this time with admin privileges. Just right-click on the application and select the “Run as Administrator” option. And if your account is a regular one, you need to make sure to ask an admin to help you in installing the application by entering the password when you are prompted to do so.

Option 2 – Install and update Dependencies

There are times when programs and applications need to have drivers and supporting software installed for them to properly work. Although the installation usually takes care of it, it’s time for you to do some manual checks especially if you are getting this issue of abnormal program termination.

1. Install some qualified drivers

A number of high-end games and applications need to have correct and valid drivers for them to work. They just don’t work with general drivers though. Microsoft has this Windows Hardware Quality Labs testing also known as WHQL testing which makes sure that drivers meet the correct experience and pass through the proper testing before certification. Thus, when installing drivers, you need to ensure that they are qualified drivers for your Windows 10 PC.

2. Download and install or update DirectX

As you know, Microsoft DirectX is a suite of technologies developed by Microsoft to provide hardware acceleration for heavy multimedia applications like HD videos and 3D games. Since you are using Windows 10, you have the DirectX 12 version while the earlier Windows versions use the DirectX 11 version.

3. Install the Microsoft DirectX End-user runtime

The Microsoft DirectX end-user runtime gives updates to version 9.0c as well as previous versions of DirectX. To install it, click on this link and download it.

4. Update or install the .NET framework

The .NET framework is used by games and applications during development which means that without the runtime files that are installed in your computer, it definitely won’t work. Thus, you need to install or update this framework. You can also use the .NET setup verification tool to verify it.

Option 3 – Try running the System File Checker Scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the Error Code 0xC000007B , STATUS INVALID IMAGE FORMAT error. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
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Shift Key is not working in Windows
A lot of users rely on keyboard shortcuts to carry out tasks on their PCs. One of the most common keyboard shortcuts used is the Ctrl + Shift + Esc which opens the Task Manager. As you can see, the Shift key is not just used to capitalize a text as it can also be used for other functions and plays an essential role in operating a computer. However, if you suddenly find it not working, read on as this post will help you fix the problem. If your Shift key is not working, there are several potential fixes you can check out to fix it. These are the different ways to get rid of the Shift key not working issue on Windows 10:
  1. Physically clean the key and keyboard
  2. Disable Sticky Keys.
  3. Update, Reinstall, or Rollback Keyboard driver.
  4. Test the keyboard on another system.
  5. Check your connections
  6. Run the Hardware troubleshooter
  7. Troubleshoot in Clean Boot State.

Option 1 – Clean the keyboard keys physically

Your keyboard might not be working properly due to some dirt or other corrosion. Thus, you need to clean your keyboard, especially the Shift key. First, you need to shut down your computer and then unplug the keyboard if you are using a desktop computer and then prepare it for cleaning. After that, use a small cotton ear cleaning tool to get between the creases and clean them. You can dip it slightly in alcohol to make it more efficient in cleaning dust and dirt. And if you can, you have the option to pull apart the keyboard completely and then wipe away all the corrosion from the inside. Once you’re done, put the keyboard back together and then plug it back into your PC. Now turn your PC on and check if the Shift key is now working.

Option 2 – Try to disable the Sticky keys

Another thing you can try is to disable the Stick keys. How? Refer to these steps:
  • Tap the Win + I keys to open the Settings app.
  • After that, navigate to the Ease of Access section, and here, select Keyboard.
  • Next, make sure that the option for Press one key at a time under the Sticky Keys is toggled off.

Option 3 – Reinstall, update or rollback your keyboard driver

Once you’ve determined that the problem is in the software part of the keyboard, it is now time to try to reinstall, update or roll back your keyboard drivers. To reinstall the driver for your keyboard, refer to these steps:
  • From the WinX Menu, open the Device Manager.
  • In the Device Manager, you should find your laptop’s keyboard under the “Keyboards” option. Right-click on it and select the “Uninstall” option.
Note: If you’re not quite certain about your laptop’s keyboard, you can uninstall all the keyboards if there’s more than one.
  • After that, restart your PC and see if the keyboard driver is installing automatically. If not, open the Device Manager again and right-click on Keyboards, and select the option “Scan for hardware changes” to install it.
Once the keyboard driver is installed again, check if your keyboard is now working properly or not.

Option 4 – Try connecting the keyboard to a different USB port or another computer

The problem might have something to do with the USB port that’s currently in use by your keyboard. It could be that it’s not working so it makes sense to unplug it and attach it to another USB port. You can also clean the USB port on both ends to ensure that they are not affected by corrosion. In addition, you can also try connecting the keyboard to a different computer and see if the Shift key works there or not.

Option 5 – Try to check your connections

You can also try checking if the connection mode you are using for your keyboard is functioning properly. For instance, if you are using a Surface 2-in-device, you can clean the connection pins and see if it resolves the problem.

Option 6 – Run the Hardware and Devices Troubleshooters

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 7 – Put your PC in a Clean Boot State

You might also want to put your computer in a Clean Boot State to fix the problem with the Shift key. It could be that there is a third-party program that’s preventing the Shift key from functioning. To isolate this possibility, you need to put your computer in a Clean Boot State.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to connect the external devices and check if the error is now gone.
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Fix error 0x8007000d in Windows
Hello everyone and welcome to another quick tutorial for your Windows error, this time we will wrestle with error 0x8007000d.

Let's begin:

1. Browse to "C:\Windows\SoftwareDistribution\Download" and delete the contents of the folder. 2. Press ⊞ WINDOWS + X > Click Command Prompt (Admin) then type "wuauclt.exe /updatenow". Hit Enter 3. Open Control Panel > Windows Update and Windows 10 should begin downloading. Press ⊞ WINDOWS + X Click Command Prompt (Admin) Type in at the prompt OR Copy and Paste these one at a time : (Hit ENTER after each)
Dism /Online /Cleanup-Image /CheckHealth Dism /Online /Cleanup-Image /ScanHealth Dism /Online /Cleanup-Image /RestoreHealth
also

Run the Windows Update Troubleshooter and check if it helps:

  1. Press ⊞ WINDOWS + X and select the Control panel.
  2. In the search box, type troubleshooter, and then click Troubleshooting.
  3. Under System and Security, click Fix problems with Windows Updates.
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