Fix Windows Update Error 0x80244019

nVIDIA is one of the behemoths of the GPU world, but that not means that they are perfect and that they do not make mistakes, throw WIndows in the mix, and sometimes you have issues with your nVIDIA display drivers for various reasons which could get very unpleasant. But do not worry, we have your back and in this article, we will focus and help you to resolve common nVIDIA driver issues. So sit back and let's start with the repairs.

1. Rollback to the previous driver and stop automatic updates.

   nVIDIA sometimes publishes really messy drivers which can really cause some serious issues, if by any chance you managed to be unlucky enough to get this kind of driver, do not despair, roll back to the previous working version and wait for the fix. To stop Windows from doing automatic driver updates, navigate to Control Panel > System & Security > System > Advanced System Settings > Hardware > Device Installation Settings. Then choose "No (your device might not work as expected)". Once you have turned off automatic driver updates, uninstall your current driver and install the previous version from the official nVIDIA website. Reboot your system

2. Reinstall nVIDIA driver

   Reinstalling the driver might fix the issue if by any chance driver files got corrupted during download for example. First, you will need to delete some files in order to perform a clean installation. Log in as administrator if you are not one and delete following files and folders: C:\Windows\System32\DriverStore\FileRepository\nvdsp.inf fileC:\Windows\System32\DriverStore\FileRepository\nv_lh fileC:\Windows\System32\DriverStore\FileRepository\nvoclock fileC:\Program Files\NVIDIA Corporation\C:\Program Files (x86)\NVIDIA Corporation\Reboot your system Start driver installation again, choose custom installation, then clean install.

3. Update driver in the Device Manager

   If driver updates for any reason can not work via the official install package from nVDIDA, try updating the driver in the Device Manager Navigate to Device Manager, expand graphic adapters, right-click on your nVIDIA device and click on update driver. Reboot your system

That's it, 3 solutions on how to remove, reinstall and update your nVIDIA driver, thank you for reading and I hope to see you again.

Recently, a lot of users experience issues after the Windows 10 v1903 upgrade and one of them is that the Cortana Web Preview is not functioning like it’s supposed to. Even though Microsoft has already replaced the unified search where you no longer have to use Cortana, it is still undeniably useful and is packed with some great features, one of which is the Web view. Each time you type a search query, it will open a web view where you can see the results using Bing. However, some users reported experiencing some issue wherein the web view does not show anything and appears to be broken and users have to click on the Open in Browser link. Thus, if you are one of the users who experience the same problem, then this post is for you – it will guide you on what you can do if the web preview in Cortana is not working on your Windows 10 device. To fix the Web Preview issue in Cortana, you can try to restart Cortana or reset it using the Windows Settings app or change the Search filter level. You could also try to run the Windows Store App troubleshooter or re-register or reinstall Cortana. For more details refer to the options provided below.

Option 1 – Try to restart the process of Cortana

There are times when the running process of Cortana might encounter an error and breaks a particular component of the whole service so the first thing you can do is to restart Cortana’s process in the Task Manager.

• Tap the Ctrl + Shift + Esc keys to open the Task Manager.
• Next, go to the Processes tab and look for Cortana’s entry.
• Once you find it, right-click on it and select the End task option.
• Afterward, open Cortana again and see if it fixes the web view problem or not.

Option 2 – Try changing the search filter level

The next thing you can do to fix the Web View is to change the search filter level. All you have to do is go to Settings > Search and change filter level and from there, modify the search filter level and then see if it fixes the problem.

Option 3 – Run the Windows Store App troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the Web Preview problem in Cortana. This is a great built-in tool from Microsoft that helps users fix any app issues. To use the Windows Store Apps Troubleshooter, follow the steps below.

• Tap Win + I keys again to open the Windows Settings panel.
• Go to Update & Security and then go to Troubleshoot.
• Under the Troubleshoot section, on your left-hand side, scroll down to find Window Store Apps.
• Then click on the Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.

Option 4 – Try to reset Cortana via Settings

• Launch the Windows 10 Settings app and go to Apps > Apps & Features.
• Next, look for the entry of Cortana on the right-side panel and select it.
• After that, select the Advanced options and then select the Terminate button under the Terminate section.
• Once done, click on the Reset button under the Reset section.
• Restart your PC.
• After your computer boots, launch Cortana again and check.

Option 5 – Try to re-register and reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.

• First, right-click on the Start button and click on the Windows Powershell (Admin) option from the list.
• Next, type the following command and hit Enter to execute it:

Set-ExecutionPolicy Unrestricted

• After that, execute this second command to reinstall Cortana:

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

• Restart your computer and check if the Web Preview in Cortana is now working.

Microsoft has released Windows 11 as a public beta release for all the people that are not willing to be in the insider program. Beta release as of this moment is identical to Insider Preview build 22000.100. and updates will not roll so fast as in insider preview and it is marked as unstable release, same as insider build. I would not install Windows 11 beta on the main PC since some drivers still have issues and may lead to some blue screens. Be aware that the beta build will have all Windows 11 system requirements including TPM 2.0. This is a big difference from insider build which can be installed on systems lacking official requirements. So basically if you have a spare PC that could run Windows 11 install it so you can see what it brings and feel it so you can make a decision will upgrade once it is released later this year.

To function properly and as intended, Windows 10 depends on a number of resources and software components. Even with a simple task as powering the machine, there are already several smaller software components supporting it. However, if any of these resources or components experience issues, it will affect the overall function of the computer. One of the errors reported is the Kernel Power Blue Screen error which is triggered by the Windows Kernel that mostly comes with a Windows Kernel Event ID 41 error. This kind of error can turn off and reboot the computer randomly. Here’s an example of a Bugcheck code entry with the same event:

 “EventData BugcheckCode 159 BugcheckParameter1 0x3 BugcheckParameter2 0xfffffa80029c5060 BugcheckParameter3 0xfffff8000403d518 BugcheckParameter4 0xfffffa800208c010 SleepInProgress false PowerButtonTimestamp 0Converts to 0x9f (0x3, 0xfffffa80029c5060, 0xfffff8000403d518, 0xfffffa800208c010)”

This kind of BSOD error is caused by an issue with the Power Supply components in both the software and hardware parts of your computer. In such cases, if your computer is stuck in a reboot loop, you need to troubleshoot the problem via Safe Mode or in the Advanced Startup options screen.

Option 1 – Try disabling Overclocking

If you have enabled Overclocking, you might have to disable it as some users reported that the Kernel-Power Blue Screen error started to appear right after overclocking. To disable it, follow the steps below.

• Go to the Start Menu and open Settings.
• Next, select Update and Security and go to the Recover tab.
• From there, click on Restart now in Advanced startup. This will restart your computer.
• Once you’re in the Advanced startup, go to Troubleshoot and then select Advanced Options.
• From there, select the UEFU Firmware Settings.
• Now click on Restart. Once your computer has restarted, it will automatically open BIOS.
• From the BIOS, go to the Advanced tab and navigate to Performance and then look for Overclocking.
• Once you’ve found Overclocking, make sure that it is disabled. If it’s not, then disable it and then save the changes made by tapping the F10 key.
• Start your computer normally and check if the Kernel-Power Blue Screen error is now fixed.

Option 2 – Try to run the Power troubleshooter

The next thing you can do is to run the Power troubleshooter. To do so, follow these steps:

• Go to Settings and navigate to Update & Security > Troubleshoot.
• After that, look for the “Power” option from the given list of built-in troubleshooters and click on it.
• Next, click on the “Run the troubleshooter” button to run the Power troubleshooter.
• Once the troubleshooter is done identifying the problems, follow the next on-screen instructions to resolve the problem.

Note: You could also try to run the Blue Screen troubleshooter to fix the Kernel-Power BSOD error. You can find it under the same page as the Power troubleshooter.

Option 3 – Try to replace the Power Supply Unit

You could also try to consider physically replacing the Power Supply Unit or PSU of your computer and see if that helps or not.

Option 4 – Run the Windows Memory Diagnostic tool

Since this error could be caused by some issues in the memory, you can try running the Windows Memory Diagnostic tool and see if it helps.

• Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
• After that, it will give two options such as:
  • Restart now and check for problems (Recommended)
  • Check for problems the next time I start my computer
• Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.

Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 5 – Try to check physically check your RAM

In this option, you have to check your RAM physically especially if you tend to use multiple physical RAMs on your computer so it can be quite tricky and technical. You have to check first if they are of the same frequency and then verify if the chip is compatible or not. You also have to check if the sockets are attached using some adapter or non-recommended apparatus as it can cause some problems while giving performance hit to your computer.

Option 6 – Try to update the BIOS

Updating the BIOS can help you fix the Kernel-Power BSOD error but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “msinfo32” in the field and press Enter to open System Information.
• From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
• After that, you should see the developer and version of the BIOS installed on your PC.
• Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
• If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
• Now double click on the downloaded file and install the new BIOS version on your computer.
• Now restart your computer to apply the changes made.

Note: If updating the BIOS didn’t help, you might want to consider resetting it instead.

Option 7 – Disable Fast Start-up

If you want your computer to boot faster, then you might have enabled Fast Start-up. This feature is ideal for computers that are using a hard disk drive. However, turning on this feature also means that when the computer boots, it might lag some drivers that are loaded when it initially boots up. Thus, it might be the potential cause of the Kernel-Power BSOD error. Thus, you need to disable Fast Start-up. To do that, follow these steps:

• Boot your PC into Safe Mode.
• Then tap the Win + R keys to open the Run dialog box.
• Next, type in “control” to open Control Panel.
• After that, select Hardware and Sound and click on Power Options.
• Select “Choose what the power buttons do” from the left side menu pane and click on Change settings that are currently unavailable.
• Afterward, uncheck the “Turn on fast startup (Recommended)” entry and click on Save Changes.
• Now restart your PC for the changes to take effect and then check if the problem’s fixed afterward.

The Volsnap.sys is a Windows operating system file that is related to the Volume Shadow Copy Service or VSS. It is known to cause a Blue Screen of Death error. The main cause of the Volsnap.sys Blue Screen errors include conflicts with the RAM, issues with the hard disk, incompatible firmware, corrupted drivers, malware infection, and many more. Despite its many possible causes, its fixes are quite straightforward so won’t have any problem following them. The Blue Screen errors that are related to the Volsnap.sys file are:

• KMODE EXCEPTION NOT HANDLED
• PAGE FAULT IN A NONPAGED AREA
• SYSTEM THREAD EXCEPTION NOT HANDLED
• IRQL NOT LESS OR EQUAL

You might want to try performing System Restore as it could resolve Blue Screen errors like the ones related to the Volsnap.sys before you proceed with the troubleshooting tips given below. To run System Restore, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first.

Option 1 – Check if the Volume Shadow Copy service is running and restart it

The first thing you need to do is check if the Volume Shadow Copy service. To do that, refer to the following steps:

• Click on Start and type “cmd” and right-click on Command Prompt from the search results.
• Then select the “Run as administrator” option to open Command Prompt with admin privileges.
• After that, type “net stop sdrsvc” and hit Enter to execute the command in stopping the Volume Shadow Copy service.
• Next, type the “net start sdrsvc” command and hit Enter to start the service again.

Note: You can also restart the service using the Windows Services Manager.

• In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “services.msc” in the field and hit Enter to open the Services Manager.
• From there, look for the Volume Shadow Service (sdrsv) from the list of services. Its Startup type should be set to Manual by default.
• Restart the service and if you don’t encounter any error while you turn it on, re-run the backup service and see if the backup process runs successfully.

Option 2 – Try checking the Memory for the Errors using Memory Diagnostic Tool

The Memory Diagnostic tool in windows can help resolve the Volsnap.sys Blue Screen error by checking and automatically fixing any memory-based issues. To run it, refer to these steps:

• Tap the Win + R keys to open Run and type mdsched.exe and hit Enter to open the Windows Memory Diagnostic Tool.
• After that, it will give two options such as:
  • Restart now and check for problems (Recommended)
  • Check for problems the next time I start my computer
• Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.

Note: After you select your preferred option, your computer will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 3 – Try to update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or rollback the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then go to the section of IDE ATA/ATAPI controllers as well as Storage Controllers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 4 – Try to run the CHKDSK utility

Running the CHKDSK utility might also help you resolve the Volsnap.sys Blue Screen error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• Wait for the process to be completed and then restart your computer.

Option 5 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Restart your computer.

Option 6 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like Volsnap.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

RSAT or Remote Server Administration Tools for Windows 10 is a collection of programs for IT experts. It helps in managing Servers from a Windows 10 PC and starting with the Windows 10 v1809 or the October 2018 update, users have to install the Remote Server Administration Tools for Windows 10 as Features on Demand or as Optional Features. The program includes the Microsoft Management Console or MMC snap-ins, Server Manager, consoles, Windows PowerShell cmdlets, and providers as well as command-line tools for managing roles and features that run on the Windows Server. So if you have updated your Windows 10 pc to v1809 or later then the RSAT tool has to be installed as a set of Features on Demand right from Windows 10. You can install RSAT Tools on Windows 10 Enterprise or Windows 10 Professional and once you install it, make sure that you do not install RSAT tools from the Microsoft Download page directly. Step 1: Open Settings and then go to Apps > Apps & Features. Step 2: Next, click on Manage Optional Features. Step 3: After that, click on Add a Feature which will load all the optional features one can install. Step 4: Now scroll to find the listing of all 18 RSAT tools and depending on what you need, click and install them. Step 5: Then go back to where you should see the progress of the installation. Click on the Manage Optional Features page to check the status. Note: If you are well-versed with the command line or automation, you can also install Remote Server Administration Tools for Windows 10 via DISM /add-capability. And when you install anything via Features on Demand, they stay across Windows 10 version upgrades. On the other hand, if you feel that you don’t need a particular RSAT feature, you have the option to uninstall it using the Manage Option Features. However, bear in mind that some tools depend on one another which means that if you uninstall anything that has a dependency, it will only fail that’s why you need to be careful.

To uninstall an RSAT feature, here’s what you have to do:

Step 1: Go to Settings > Apps > Manage Optional Features. Step 2: After that, look for the list of installed feature that appears before this. Step 3: Now select the feature you want to uninstall and go back. If you have some system-related issues that need to get fixed, there is a one-click solution known as [product-name] you could check out to resolve them. This program is a useful and efficient tool that could repair corrupted registries and optimize your PC’s overall performance. Aside from that, it also cleans out your computer for any junk or corrupted files that help you eliminate any unwanted files from your system. This is basically a solution that’s within your grasp with just a click. It’s easy to use as it is user-friendly. For the complete set of instructions in downloading and using it, refer to the steps below.

Blue Screen of Death errors or Stop errors are indications that something’s wrong with your computer. So when you encounter one, you must find out what the root cause of the problem is before it gets out of hand. One of the BSOD errors you might encounter on your Windows 10 computer is the “DRIVER IRQL NOT LESS OR EQUAL or SYSTEM THREAD EXCEPTION NOT HANDLED, Netwtw04.sys failed” error. As you know, system files or .sys files are some of the essential parts of the Windows operating system. It is a repository of system driver settings used by the Windows operating system in order to communicate with the connected hardware and devices. They are essential for the normal functioning of the operating system. A lot of Windows 10 users are facing this particular Blue Screen of Death error whenever they open an app or disconnect external devices from the system. The Netwtw04.sys file is a part of the Intel PROSet/Wireless Wi-Fi software. And so when you might encounter two kinds of Stop errors for the Netwtw04.sys driver file such as:

1. “DRIVER_IRQL_NOT_LESS_OR_EQUAL What failed: Netwtw04.sys.” – This kind of error message signifies that a kernel-mode driver tried to access pageable memory at a process IRQL that was too high.
2. “SYSTEM_THREAD_EXCEPTION_NOT_HANDLED What failed: Netwtw04.sys” – This error message indicates that the root cause of the error might be incompatible drivers with the operating system. In general, the root cause of the Netwtw04.sys BSOD error might be due to several reasons such as corrupted files, incorrect device driver configuration, malicious programs, outdated drivers, bad drivers, corrupted Windows Registry as well as some damaged or corrupted system files.

Whichever of the two error messages you got, you can try the troubleshooting options given below to fix the “DRIVER IRQL NOT LESS OR EQUAL or SYSTEM THREAD EXCEPTION NOT HANDLED, Netwtw04.sys failed” BSOD error.

Option 1 – Try to rollback your Network driver

If you have updated the driver software as of late and you suddenly got this BSOD error, you might have to roll back the device driver – in other words, switch back to the previous working version. To do that, follow these steps:

• Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• Next, select the driver entries that are labeled appropriately other than anything in the context of the WAN Miniport.
• Then select each one of them and double-click to open a new mini window.
• After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of your Network adapters.
• Now restart your computer to successfully apply the changes made.

Option 2 – Try to update the Network drivers

If the present Network driver is giving you a headache that is the “DRIVER IRQL NOT LESS OR EQUAL or SYSTEM THREAD EXCEPTION NOT HANDLED, Netwtw04.sys failed” BSOD error, then you need to update the Network drivers. To do so, here’s what you have to do:

• Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• Then right-click on each one of the Network drivers and update them all.
• Restart your PC and see if it helped in fixing the BSOD error.

Note: If updating the network drivers didn’t help in fixing the problem, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.

Option 3 – Try running the System File Checker Scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the Netwtw04.sys failed BSOD error. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Run the DISM Tool

The DISM tool is another command-line tool in the Windows operating system that could help users fix various corrupted system files. To use it, follow these steps:

• Open the Command Prompt as admin.
• Then type in this command: DISM /Online /Cleanup-Image /RestoreHealth
• The DISM command you entered will repair the corrupted system image. Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 5 – Run the CHKDSK Utility

Running the CHKDSK utility might also help you resolve the Netwtw04.sys failed BSOD error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• Wait for the process to be completed and then restart your computer.

According to some reports, using RDP or Remote Desktop Protocol on recent versions of Windows 10 results in a black screen. One encounters this issue is when using the Remote Desktop Connection feature on Windows 10. The real causes of this black screen are either the display drivers or some misconfiguration with the Remote Desktop Connection utility. In most cases, the Remote Desktop in Windows 10 will display a black screen and then disconnects afterward. To fix this kind of issue on your Remote Desktop, there are two suggestions you need to check out. First, you can try to disable the persistent bitmap caching, and then you can also try to update your display driver. Follow the given options below for more troubleshooting instructions.

Option 1 – Try to disable Persistent Bitmap caching

The first thing you can do to resolve the black screen issue with the remote desktop is to disable the persistent bitmap caching. All you have to do is follow these steps:

• First, open the Remote Desktop Connection client.
• Next, click on the Show Options button to configure the Remote Desktop Connection.
• After that, go to the Experience tab and uncheck the Persistent bitmap caching option.
• Once done, you should now be able to connect to the remote computer without the black screen.

Option 2 – Try to update or rollback the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: If updating the Graphics driver didn’t fix the problem, you can also try to roll back to its previous version and see if that helps or you could also try to roll back, update or reinstall the Network Adapter drivers.

Option 3 – Try performing a System Restore

You might also want to perform a System Restore that might help you in fixing the error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Error Code 38 – What is it?

Error Code 38 is a device driver error that users encounter on any Windows 2000 operating system and its following versions.

It occurs when the peripheral device that you connect to your PC cannot be accessed due to an inability of the Windows system to acknowledge the driver as a previous record of the driver being loaded is found in its memory.

It is a common error that users come across and appears on your PC with the following message:

“Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)”

Solution

Error Causes

Error Code 38 is prompted when incomplete program files are left in the Windows system which damage or corrupt its files. There are various factors that contribute to this, some of which are:

• An incomplete program installation
• An incomplete program uninstallation
• Hardware is not removed properly
• System recovery from viruses
• An improper system shut down

The above triggers are very likely to create incomplete files within the Windows registry thereby leading to its damage and corruption.

This is especially true in the case of your PC when it has recovered from viruses when using anti-virus software. The anti-virus in its effort to remove the virus also could remove the files which contain them thereby increasing the risk of the error code.

These damaged files can severely impact the health of your PC and are imperative to fix it immediately to prevent further problems.

Further Information and Manual Repair

Although this error code may pose serious problems for your PC, thankfully, it is very similar to other PC driver errors and thus is an easy one to get rid of. Here are various methods that you can use to get your PC running smoothly again.

Method 1 – Restart your PC

The easiest method you can use to solve your PC error code is to simply restart your PC. It may be that the error prompted upon connecting the device you have connected is merely a temporary problem, and upon restart, will resume functioning smoothly.

Method 2 – Run the Troubleshooting Wizard

If restarting your PC does not help, you will have to find the exact nature of the problem by running the troubleshooting wizard for the device and then address the problem accordingly. To do this, proceed with the following steps:

1. Run Device Manager on your PC
2. Click on the program under the installed programs that is creating problems for you
3. Click on the ‘General’ Tab
4. Click ‘Troubleshoot’
5. Upon opening, the Troubleshooting Wizard will ask a series of questions regarding the error. Answer the questions and follow its directions for solving the error code.

After following the directions of the Troubleshooting wizard, make sure to restart your PC for the changes to take effect. Now check if your device is still causing problems.

Method 3 – Use System Restore

If the error persists, you can use system restore to eliminate the problem. Here is how to do so:

1. Log in using an Administrator account
2. Click ‘Start’ button and select All Programs > Accessories > System Tools > System Restore
3. Click ‘Restore my computer to an earlier time’ and click ‘Next’
4. Select the last Windows to restore point from the ‘On this list, click a restore point’ list, and click ‘Next’
5. Click ‘Next’ on the confirmation window to proceed
6. Restart your PC after restoration is complete

By restoring the system via a last saved system checkpoint, you can obtain undamaged Windows system files that can help resolve the error code.

Method 4 – Manually uninstall and reinstall the device driver

If using system restore does not work either, you may have to resort to manually uninstalling and then reinstalling the device driver causing the problem.

This would be necessary since the remaining incomplete files due to a partial removal or installation of programs are responsible for the error code. By uninstalling and reinstalling the device driver program, it would lead to the completion of the files.

You can do this by firstly logging in as Administrator and opening Device Manager. Select the device that is causing the problem and double click it; make sure that the peripheral is connected properly to the PC.

Upon opening, click on the ‘Driver’ tab and then select ‘Update Driver’. Make sure to refer to the system documentation that you received with your PC or computer to check for the motherboard details and driver specifics.

Method 5 – Use software to automatically download the driver

Manually uninstalling and reinstalling the driver will do the trick; however, it may be time-consuming especially when you would have to resort to your hardware user manual.

Using a program such as DriverFIX can save you a lot of time and frustration in having your device to work properly on your computer.

DriverFIX, with its user-friendly approach to help you fix your PC issues, comes with an integrated database that detects which drivers you need to reconfigure within just a few seconds and downloads it automatically.

It further ensures that your drivers are installed in their entirety leaving no room for any incomplete files to remain that create Error Code 38, or any other driver-related errors for that matter.

It also has the added advantage of being able to backup and restores your files should there be the slightest possibility of system file damage. DriverFIX is the answer to fixing your PC error codes accurately and quickly.

Click here to download DriverFIX to fix Error Code 38 quickly and effectively!

Windows 10 is has a lot of features that help a user in optimizing a computer. So when the operating system encounters a problem, it is able to provide users with proper resources to get the problem fixed. There are even times when a user is not notified and an issue is either being repaired or dodged in the background. This kind of feature is known as the Diagnosis of the Automatic Repair feature that starts when your computer is booting. In such times, you will either see the “Diagnosing your PC” or “Preparing Automatic Repair” message on your screen. Although this feature is useful and has proven to be effective, some users reported that the process gets stuck. If you experience the same problem, read on as this post will guide you on what to do to fix it but before you start troubleshooting the problem, you might want to perform a Hard Boot first. All you have to do is to power down your computer, remove the battery and the AC adapter and then reconnect them. After that, tap and hold the power button for about 20 seconds and see if your computer boots up properly. If it doesn’t, follow the given fixes below.

Option 1 – Try disabling the automatic Startup Repair

The Automatic Startup Repair window will automatically open during boot when you have some system driver-related problem. So if you think that this is where the problem lies, you can try to disable the automatic Startup Repair.

• Click on Troubleshoot and go to the Advanced options.
• After that, select Command Prompt and execute the following command:

bcdedit /set recoveryenabled NO

• Restart your computer after that and then check.

Option 2 – Run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re facing this problem. To run the SFC command, follow the steps given below.

• Type “cmd” in the Start search and then right-click on the appropriate search result.
• Next, select “Run as administrator” to open Command Prompt with admin privileges.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Now restart your computer and see if the problem is fixed or not.

Option 3 – Run CHKDSK to check your disk for errors

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. This error check utility can help with several issues in the system.

• Tap the Win + S keys to open the Search box.
• Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
• After opening an elevated command prompt, copy and paste the following command and hit Enter:

chkdsk /r /f

• Now if you are prompted to run CHKDSK after your reboot your computer, just tap Y and reboot your PC.
• If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
• After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
• Wait until the process is completed and then restart your computer.
• Once your computer has restarted, try accessing the file and check if the error persists.

Option 4 – Run the DISM tool

The next thing you can do is run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like your computer getting stuck in the “Diagnosing your PC” or “Preparing Automatic Repair” screen.

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.

Option 5 – Try to use installation media to boot and repair your computer

Another thing you can try to resolve the issue is to use the Windows installation bootable media so you can boot and repair the operating system. To use it, follow these steps:

• You need to first create an installation media which has the dame version of the operating system installed in your computer.
• After that, once you reach the Install Windows screen, click on the “Repair your computer” link.
• Wait until the repair is completed and then shut down your computer
• Now once your computer has restarted, check if it can now boot properly.