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Fix Windows Update Error 0x80242006

If you are trying to update your Windows 10 computer using Windows Update but encounter an error code 0x80242006, then you’ve come to the right place as this post will guide you in fixing this particular Windows Update error. This kind of error might be due to mishandling by the operating system. It could also be caused by the antivirus program or security software installed in your computer.

When you encounter this error, you will see the following error message on your screen as you try to run Windows Update:

“0x80242006, WU_E_UH_INVALIDMETADATA. A handler operation could not be completed because the update contains invalid metadata.”

Here are some troubleshooting tips you can try to fix Windows Update Error 0x80242006.

Option 1 – Try to reset the Windows Update components

If by any chance that the second option didn’t work, resetting the Windows Update components could also help you resolve the problem. How? Refer to the following steps:

  • Open Command Prompt with admin privileges.
  • After that, type each one of the following command and hit Enter after you key in one after the other.
    • net stop wuauserv
    • net stop cryptsvc
    • net stop bits
    • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS and MSI Installer.

  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below and don’t forget to hit Enter after you type one command after the other.
    • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
    • ren C:WindowsSystem32catroot2 Catroot2.old
  • Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
    • net start wuauserv
    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Close Command Prompt and reboot your PC.

Option 2 – Run the Windows Update Troubleshooter

If resetting the Windows Update components didn’t work, you could also try running the Windows Update Troubleshooter as it could also help in fixing any issues related to Windows Update including this one. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try to disable your antivirus program

Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 4 – Check the Background Intelligent Service and the Cryptographic Service

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter or click OK to open Services.
  • From the list of Services, look for the following services and make sure that their Startup type is as follows:
    • Background Intelligent Transfer Service – Manual
    • Cryptographic Service ­– Automatic
  • After that, check if the Service status of the listed services above are set to Running. If they’re not, click on the Start button to start these services and then check if you can now enable the Windows Update service or not.

Option 5 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few while before it finishes. Once it’s done, you could get the following results:

  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer.

Option 6 – Try running the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Windows Update error 0x80242006. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • After that, wait until the process is finished and do not close the window as the process will probably take a couple of minutes.
  • Once it’s done, restart your computer.

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Further Information and Manual Repair

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Option 2 – via Registry Editor

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Option 3 – via Group Policy Editor

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Option 1 – Try to update your Display driver

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Option 2 – Run both the System File Checker scan and DISM tool

If the problem is caused by corrupted system files, then you can use both the System File Checker and the DISM tool. To use them, follow the instructions below.
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Option 3 – Disable Fast Start-up

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ChatZum is a Potentially Unwanted Program that installs a Toolbar into your browser. This program allegedly allows users to zoom in on photos without clicking on them, however, upon further research, it was discovered that this function does not work on the latest version of browsers.

From the Author: ChatZum is a Browser add-on (toolbar) that enables its users to hover over images in Major Social network's websites and view a larger version of an image.

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About Potentially Unwanted Applications

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The damage PUPs can do

The unwanted programs after installation display numerous annoying pop-up ads, trigger fake alerts, and sometimes even forces a computer owner to pay for the software. PUPs that come as browser add-ons and toolbars are commonly recognizable. These toolbars alter your homepage and your search engine in the installed web browser, track your web activities, modify your search results with redirects and sponsored links, and eventually slow down your browser and diminish your browsing experience. Potentially unwanted programs use aggressive distribution methods to get onto your computer. The worst part of setting up a PUP is the adware, spyware, and keystroke loggers that could lurk inside. Even if the PUPs really aren’t inherently malicious, these applications still do practically nothing good on your PC – they’ll take valuable system resources, slow down your PC, weaken your computer security, making your PC more vulnerable to malware.

How to avoid ‘crapware’

• Read the EULA thoroughly. Look for clauses that state that you have to accept advertising and pop-ups or bundled applications from the company. • Always opt for the custom if you’re offered an option between “Custom” and “Recommended” Installations – never ever click Next, Next, Next thoughtlessly. • Use a good anti-malware application. Try Safebytes Anti-malware which can find PUPs and treat them as malware by flagging them for deletion. • Be alert if you download and install freeware, open-source applications, or shareware. Do not ever install software applications that seem shady or malicious. • Always download applications from the original website. The majority of PUPs find their way onto your laptop or computer is via download portals, so steer clear of it altogether. Remember the fact that even though PUPs could potentially cause damage and hinder the proper functioning of the PC, they can’t enter into your system without your consent, so be alert not to provide them with it.

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Malware could potentially cause many kinds of damage to PCs, networks, and data. Some malware goes to great lengths to stop you from downloading or installing anything on your computer, especially antivirus software. If you’re reading this article, odds are you’re stuck with a malware infection that is preventing you to download or install the Safebytes Anti-Malware program on your PC. Even though this sort of problem can be tougher to circumvent, there are some steps you can take.

Make use of Safe Mode to resolve the issue

If the malware is set to run automatically when Microsoft Windows starts, stepping into safe mode could block the attempt. Just minimal required programs and services are loaded when you boot your computer in Safe Mode. To launch your Windows XP, Vista, or 7 computers in Safe Mode with Networking, do as instructed below. 1) Tap the F8 key repeatedly as soon as your PC boots, however, before the big Windows logo or black screen with white texts come up. This would invoke the Advanced Boot Options menu. 2) Choose Safe Mode with Networking with arrow keys and hit ENTER. 3) When this mode loads, you should have the internet. Now, obtain the malware removal program you want by utilizing the web browser. To install the program, follow the guidelines in the installation wizard. 4) Right after installation, do a full scan and allow the software program to get rid of the threats it detects.

Switch to an alternate internet browser

Some malware mainly targets certain browsers. If this is your situation, employ another internet browser as it might circumvent the computer virus. When you suspect that your Internet Explorer has been hijacked by a trojan or otherwise compromised by online hackers, the best thing to do is to switch over to an alternate internet browser such as Mozilla Firefox, Google Chrome, or Apple Safari to download your chosen security program – Safebytes Anti-Malware.

Create a portable USB antivirus for eliminating viruses

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Protect your PC from Malware With SafeBytes Security Suite

If you are looking to install an anti-malware program for your PC, there are lots of tools in the market to consider nonetheless, you just cannot trust blindly anyone, regardless of whether it is a paid or free program. A few of them are great but there are several scamware applications that pretend as authentic anti-malware programs waiting around to wreak havoc on your PC. You have to pick a company that develops industry-best anti-malware and it has earned a reputation as reliable. One of the highly recommended applications by industry analysts is SafeBytes Anti-Malware, the safest program for Microsoft Windows. SafeBytes can be described as a highly effective, real-time antivirus application that is made to assist the average computer user in protecting their PC from malicious internet threats. Through its cutting-edge technology, this software will help you protect your computer against infections brought on by various kinds of malware and other internet threats, including spyware, adware, trojans, worms, computer viruses, keyloggers, ransomware, and potentially unwanted program (PUPs).

There are many wonderful features you’ll get with this particular security product. Listed below are some of the features you will like in SafeBytes.

Active Protection: SafeBytes offers a completely hands-free active protection and is set to observe, block, and kill all computer threats at its very first encounter. It will check your PC for suspicious activity at all times and its unrivaled firewall shields your computer from illegal entry by the outside world. Robust, Anti-malware Protection: Using a critically acclaimed malware engine, SafeBytes offers multilayered protection which is made to catch and remove threats that are concealed deep inside your PC. Web Security: Safebytes allots all sites a unique safety ranking that helps you to get an idea of whether the webpage you’re just about to visit is safe to view or known to be a phishing site. Extremely Speed Scanning: SafeBytes’s virus scan engine is among the fastest and most efficient in the industry. It's targeted scanning significantly increases the catch rate for viruses which is embedded in various computer files. Lightweight: SafeBytes is really lightweight software. It consumes an extremely small amount of processing power as it runs in the background which means you will not observe any computer performance difficulties. 24/7 Support: For any technical concerns or product assistance, you may get 24/7 expert assistance via chat and email. To sum it up, SafeBytes Anti-Malware offers outstanding protection combined with an acceptable low system resources usage with both great malware detection and prevention. You now may realize that this particular tool does more than just scan and remove threats from your computer. You will get the best all-around protection for the money you pay on SafeBytes AntiMalware subscription, there’s no question about it.

Technical Details and Manual Removal (Advanced Users)

If you wish to do the removal of ChatZum manually rather than using an automated software tool, you can follow these simple steps: Navigate to the Windows Control Panel, click the “Add/Remove Programs” and there, choose the offending application to remove. In case of suspicious versions of web browser plug-ins, you can easily get rid of it through your web browser’s extension manager. You might also want to reset your home page and search providers, as well as delete browsing history, temporary files, and cookies. If you choose to manually remove the system files and Windows registry entries, use the following list to make sure you know exactly what files to remove before undertaking any actions. Please note that only advanced users should try to manually edit the system files mainly because removing any single vital registry entry results in a serious problem or even a PC crash. In addition, certain malware is capable of replicating itself or preventing its removal. Doing this malware-removal process in Safe Mode is recommended.
Files: Search And Delete: tbcore3.dll arrow_refresh.png basis.xml chatzum.dll info.txt inst.tmp loaderie.js suggestion_plugin.dll TbCommonUtils.dll tbcore3.dll tbhelper.dll TbHelper2.exe uninstall.exe uninstaller.exe update.exe Folders: C:\Program Files\ChatZum Toolbar\ C:\Documents and Settings\username\Application Data\Mozilla\Firefox\Profiles\gb5e8gtn.default\extensions\staged\ADFA33FD-16F5-4355-8504-DF4D664CFE83 Registry: Key HKLM\SOFTWARE\ChatZum Toolbar Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ChatZum Toolbar
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DDR5 what we know so far about it
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Hardware requirements for DDR5

Using the latest memory technology will require other hardware to follow certain standards and the first ones that will need to follow are CPUs and Motherboards. Intel is already prepared with its Alder Lake CPUs that suppose to come out also later this year. AMD on other hand has not stated anything at the time of this writing but it is a bet that their next generation that will come in 2022 will have full support. It is speculated that bot companies and their respective CPUs will have both support for DDR4 and DDR5. A story about motherboards is a little different. Motherboards will support DDR4 or DDR5 memory banks, not both, so make sure that your motherboard will support the memory you plan on getting.

Capacity of memory

The goal and aim for the DDR5 memory stick are to reach a whopping 126GB per stack. This will be done by using a dual in-line module or DIMM enabling larger capacity. That being said, the first modules that we will see are more likely to be 16GB as standard and 8GB as low entry ones.

Power consumption of DDR5 memory

The standard voltage that DDR4 operates under is 1.2V. DDR5 wants to lower this to 1.1V without sacrificing speed. Voltage regulation on modules themselves will be now integrated on memory banks instead of leaving that to motherboards which will help to detect memory errors directly on the memory bank.

Speed of memory

The most common speed of DD4 memory banks is 2,666MHz, more expansive ones go from 3,600 to 4,000MHz. DD5 aims to raise this bar to 4,800MHz and offers greater speed.

Should you get it right away?

Hardware is ever-evolving, we have PCIe 3.0 to PCIe 4.0, and taking into account that sometimes the newest tech can cause some unexpected behavior it is always the best strategy to wait for a little. Price for the newest tech has also been in its heist just when it is released and seeing how DDR5 will benefit mostly servers mostly since even today memory, processors, and other available equipment can tackle all daily tasks.
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Choosing right LINUX distribution
LINUX has become more than just a dedicated server Operating system, more and more it is gaining ground in home computers as well and as services like Steam and Gog are offering their titles for LINUX it is gaining more and more ground daily.

Why LINUX?

So, what makes LINUX so good? First of all security, no other Operating system has that high level of security like LINUX and that is the reason why it is widely used as a server. Other advantages are it is less resource hungry and its architecture is made in such a way that it does not has applications remains and traces which remain in the system, once an application is deleted from OS, it is deleted and every trace is removed from OS. Apple OS is based on LINUX kernel but made specifically for their hardware.

LINUX popularity

So naturally, the question pops up why LINUX is not more popular? One of the reasons is its difficulty, to work in LINUX you need to have some level of computer knowledge, Windows is more user-friendly and a lot of people prefer the ease of use to features. This is somewhat been fixed sort of speak in last years since we have LINUX distributions which aim to be more simple and user friendly but it is far from easy of use of one Windows. Another big reason was software support. Altho some powerhouse software has its LINUX versions and works just fine, even better than on Windows, your typical user applications lack and games were almost non-existent making LINU users rely on Windows emulation software for simple applications, and often it did not work properly. This has also changed for the better in later years but as with the previous point, it is still far from being Windows wide.

What is LINUX distro?

Linux comes in different versions called distributions. What this means is that the basic core of the Operating system is the same though all LINUX versions and all LINUX drivers and software will work on anyone, they will visually and feature-wise be different. Also, they will be more complex for use or they will have different hardware requirements. Choosing the right LINUX distribution is no easy task and we are here to help you by offering you certain points and guides in hopes to direct you on the right path.

What Do You Need the Distro for?

This might be perhaps the most crucial question when trying to decide which LINUX distribution you want to install. Depending on your preferences and goal like work, games, security, media you will need to consider the best distributions in the field of your preference. A very good place to get this kind of information is on DistroWatch. When on-site, navigate to the Distribution category search filter and choose the option best suited to your needs.

What Kind of Software Will You Be Using?

Like the previous question, this one is also your personal preference but it will make difference if you are planning to use a different type of software. If your plans are gaming for example you will want the latest and greatest LINUX kernel version for maximum hardware compatibility. If you are a regular desktop user you will aim for a distro that is updated constantly so you are working with the latest versions of Chrome or Firefox. In some cases, depending on your software you might want to run older but faster distribution.

What Kind of Hardware Will You Be Using?

If your computer is up to date you can run any distribution that you like but if it is an older rig your options might be a little limited. Now depending on the technical characteristics of your computer and its age it may come down to just a few available distributions which are specially tailored to run on old hardware. These kinds of distributions are lightweight and do not take much space but sadly can not offer you the latest and greatest in software but for usual everyday tasks like web browsing, word processing, email viewing, etc they work perfectly fine. You can have a great office machine with proper lightweight distribution offering you all that you need to be able to work.

How Much do you know about computers?

As stated before, LINUX is not as user-friendly as WIndows and your overall technical knowledge can play a big role in deciding which LINUX you want to adapt. If you are more of a casual user then avoid technical distributions which will require to manually tweak tons of stuff, go for more automated ones. If you are a power user however and enjoy wrestling with each detail then perhaps some distro with more command-oriented nature.

What Kind of Community Are You Looking For?

Now you might ask what does community has to do with the operating systems but the same as Windows, LINUX also can have some issues, and sometimes installing drivers will require certain steps to be taken. How it is much easier to find a solution when having a great community surrounding the project I suggest not dismissing this part when choosing your distro. Every community is helpful, but they’re all helpful in different ways. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
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Why You Need Antivirus Software & How to Select the Right One

Anxiety from all these digital threats lurking everywhere? An antivirus program can help put your mind at ease.

What can a virus do to your device?

A virus is malicious software that can affect pretty much any device and does so in a variety of ways. Be it your computer, your phone or your smart lightbulb - as long as there’s access to the internet, malware can get to it.

How exactly does this kind of attack manifest itself? Well, there’s a wide variety of effects ranging from mild to severe. Among other things, they depend on which type of malware attacks your device - a virus, spyware, ransomware, adware or something else.

These are some of the things you can expect to happen:

  • Slow performance
  • System crashes
  • Theft of data and sensitive information
  • Connectivity issues
  • Constant browser redirects
  • Strange messages sent to your contacts 
  • Interference with files

It really can be the stuff of nightmares. So, if you want to sleep peacefully knowing that your devices are completely safe, you should definitely consider getting an antivirus.

P.S. don’t let its name fool you - an antivirus does indeed protect your devices against more than just viruses.

What is antivirus software exactly?

Antivirus software is designed to help you battle and ward off malware. Basically, it scans your device to detect any suspicious activity and offers tools to get rid of the culprit. 

At first, antiviruses were developed to fight against viruses only, but nowadays they cover a lot more ground. Here are some of the biggest benefits of getting yourself a powerful defender.

Advantages of antivirus software

1. It fights those pesky ads

Look, constant ads that pop up everywhere aren’t the absolute worst thing that can happen on your computer. If anything, they are annoying, like when you’re trying to sleep but that one fly in your room just won’t stop buzzing.

Now, there’s a free, well-established solution for that - installing an ad blocker. And we’re about a hundred and ten percent sure you’ve already done that on each and every browser you use.

However, “if I can’t see it, it doesn’t exist” isn’t the most ideal approach for your online safety. Ad blockers can’t block everything and they won’t protect you from potential adware. An antivirus on the other hand offers that layer of protection against malware snuck into pop-ups and spammy websites.

2. It protects you from hackers

Hackers don’t target government institutions only. They’ll target regular people too if they have something to gain.

Antivirus can protect you from hackers
Credit: Clint Patteron (Unsplash)

There are different types of hacking, such as phishing e-mails, transmission of malicious programs, credential reuse, denial of service and more. In any case, they take control of your device and hijack your data.

The good thing is that, as threats evolve, antiviruses evolve too and there are tons of quality programs on the market that can keep you secure for an affordable price.

3. It keeps your files and data safe

When malware enters your device, it can target pretty much any file and get access to any and all data.

Installing an antivirus program will make sure that every single file, new or old, is monitored at all times, warning you against threats immediately. That way, you can make sure to react before your other files become infected and data is lost or stolen.

Another great thing for data protection is that the best antivirus software normally comes with a password manager, so no one can use malware to steal your passwords.

4. It blocks all kinds of malware

As we already stated, malicious attacks can be performed in many ways and malware comes in in different shapes an sizes, such as:

  • Trojan horse
  • Spyware
  • Ransomware
  • Adware
  • Rootkit
  • RAT (remote access Trojan)
  • Keyloggers
  • Worms
  • Botnets
Illustration of a computer worm
Credit: Growtika (Unsplash)

Nowadays, antivirus software is designed to fight against all of these types. That’s why more often than not we hear the term 'antivirus' used interchangeably with 'anti-malware,' like in this article.

5. It keeps your children protected

You can’t keep your eyes on your kid every second of the day and you can’t protect them from everything. But at least you can limit their exposure to the threats they can encounter at every corner of the digital world.

An antivirus program will block harmful or suspicious websites and ads, which is great both for you and your children. To take it a step further, though, many such programs come with special parental controls and offer monitoring as well. It’s a great solution for keeping your kids safe online without sounding like the irritating, overbearing, controlling parent who “just doesn’t get it!”

How to pick one

There are definitely lots of different antivirus programs out there, both free and paid. We recommend you look for a paid option, since free ones are unfortunately a lot more susceptible to being compromised through malicious attacks.

Now, there are a few factors to consider when choosing the right software. If you use your PC for basic things then a basic antivirus will suffice. However, the more complex your use and the more sensitive the data you deal with, the stronger it needs to be.

It’s also crucial that you take into account the features it includes. As we already mentioned, some programs have additional security options. For example, depending on the package you select, Bitdefender provides:

  • Webcam and mic monitoring
  • Parental control
  • Firewall
  • VPN
  • Password management
  • Identity theft protection

Some are included in plans and some are separate products, so make sure to check out all the offers.

And don’t worry if you have multiple PCs or you’re looking for protection for your smartphone or tablet as well; Bitdefender has suitable solutions for your needs. Of course, you can also just pick their classic antivirus software if you’re not in need of advanced protection.

Another important point is how regularly the software is updated and enhanced. The more frequent the updates the better, as bugs can make the program more vulnerable. Other things we advise you consider are user-friendliness, impact on performance, reputation (user reviews especially) and, of course, price.

The bottom line

Fact is: anyone can be a malware victim. Don’t let it be you.

You can’t put a price on peace and security, so don’t be reluctant to pay for yours - especially since a lot of options out there are extremely affordable. Is $159.00 a year really too much to pay for cross-platform protection for up to 10 devices? We don’t think so.

Explore your options and protect your files and data before it’s too late.

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7 Ways to Fix Error 0x80070020 in Windows 10

Error Code 0x80070020 – What is it?

One of the problems encountered by Windows users when upgrading to Windows 10 from Windows 7 or Windows 8/8.1 is the Error Code 0x80070020. This error code normally occurs when users try to download updates from the Windows Update Website or simply by upgrading to Windows 10. Error Code 0x80070020 also occurs when the device already has a Windows 10 installed.

Once this error is encountered, it will cause malfunction of update installs and display the following message:

An error (-5006 : 0x80070020) has occurred while running the setup. Or The process cannot access the file because it is being used by another process”

Solution

Error Causes

In an attempt to fix Error Code 0x80070020, it is important to pinpoint what the cause is. The most probable cause of this error is due to interference. This error code most likely occurs when there is another automatic update running, for instance, an Antivirus scanning in real-time. If you’re scheduled to have an automatic update during real-time scanning, the Windows 10 update might malfunction.

Further Information and Manual Repair

In trying to fix Error Code 0x80070020, you can perform manual repair methods to resolve the issue effectively and efficiently. Most Windows users can easily employ these manual repair methods, even those who do not have technical abilities. However, there are certain instances where a Windows professional’s help is needed. If you don’t want to face any risk in resolving the issue, it would be best to consult a professional Windows technician or you can also make use of a powerful automated tool.

NOTE: It is best to attend immediately to errors encountered since unresolved errors can result in slowing down your computer’s performance. This might also cause other error messages to arise such as Error Code 0x80070057.

Method One: Restart Your Device

Since Error Code 0x80070020 is most likely encountered due to interference during your update, the easiest method you can do is to close all opened programs and restart your device. After restarting, try to start the update process again.

Method Two: Disable Antivirus Temporarily

Another quick and safe way to fix Error Code 0x80070020 is to disable your antivirus. You must take note though that in doing so, your computer will be susceptible to virus attacks. If you want to proceed with this method, follow these steps:

  1. Locate all programs in process in the notifications area, found in the lower right-hand section of your screen. If in case the antivirus icon is not visible on the taskbar, you may have to click an arrow pointing up to show what programs are currently running.
  2. Right-click on the antivirus icon then select the disable option.

Method Three: Run the Update Troubleshooter for Windows

The Windows Update Troubleshooter may resolve many of the errors encountered by Windows users when installing updates from Windows Update. To execute the troubleshooter, follow the steps below:

  1. Access a menu by holding the Windows key and X. Wait for the menu to appear on the bottom left corner of the screen.
  2. Open the Control Panel.
  3. Change the appearance of files by selecting large or small icons in the View by option located on the upper right section of your screen.
  4. Once you change the appearance of the files, choose the troubleshooting
  5. Run the Windows Update Troubleshooter.
  6. Restart your device then check if this resolves the problem.

Method Four: Execute A Clean Boot

Executing a clean boot means starting Windows using only a few resources, including startup programs and drivers. This safeguards minimizing conflicts and prevent software clash when an update is received. In performing a clean boot, you will be able to pinpoint what caused the manifestation of error code 0x80070020. Check Microsoft’s Support website to know how to execute a clean boot.

Method Five: Reset Windows Update Components

Performing this method is a bit risky and should be your last option if all methods were unsuccessful. This process will alter your device’s registry so you must ensure to perform accurately the steps. A single mistake can lead to modifying your registry erroneously, which might result in the occurrence of other error messages. Carefully follow the steps found on Microsoft’s Support website to successfully reset Windows Update components.

Resetting Windows Update components can also be done by implementing the following steps:

  1. Open the Command Prompt by pressing Windows Key + X. Select Command Prompt (Admin) from the menu.
  2. Stop the BITS, MSI Installer, Cryptographic, and the Windows Update Services.
  3. Rename both the SoftwareDistribution and Catroot2 folders to <name of folder> old.
  4. Start now the BITS, MSI Installer, Cryptographic, and the Windows Update Services.
  5. Exit the Command Prompt then restart your device. After restarting, try installing the updates again.

Method Six: Disable Third-Party Antivirus

A third-party antivirus such as BitDefender may recognize the Windows Update as a threat since the new update of Windows 10 is probably not yet registered with this third-party antivirus vendor. To solve this, you must disable temporarily the antivirus before performing the update. Once the third-party antivirus is disabled, you can now proceed with the updating process. Update as well your third-party antivirus.

Method Seven: Use the DISM Tool for Windows 10

The Deployment Image Servicing and Management (DISM) is a command-line utility that is installed by default in Windows 10 system. This program is used to fix images in Windows. In the case of Error Code 0x80070020, the DISM can repair the recovery image in Windows 10 and can perform as a virtual hard disk as well.

  1. Scan and check files for errors.
  2. Open the Command Prompt by pressing Windows Key + X. Select Command Prompt (Admin) from the menu.
  3. Type sfc /scannow
  4. You can also use the following commands to check for corrupted files:

/CheckHealth – to check for corrupted files or components

/ScanHealth – to check for corrupted Windows image. This may take up to 10 minutes to finish

/RestoreHealth – to check for corrupted Windows image and do an automatic repair. This may take up to 20 to 30 minutes to finish

NOTE: In an instance where you cannot locate the good files in your computer, the system image files may be corrupted. If this happens, you need to have a copy of install.wim from a computer with good Windows 10 OS or the Windows 10 ISO file. Make sure that the source of the good files has the same language, version, and edition of your OS.

Cleaning corrupted files using DISM utility:

Enter the following commands one by one to perform the /RestoreHealth switch using the source path location of good files you copied:

  1. DISM /Online /Cleanup-Image /RestoreHealth /Source:repairSource install.wim
  2. DISM /Online /Cleanup-Image /RestoreHealth /Source:repairSource install.wim /LimitAccess
  3. DISM /Online /Cleanup-Image /RestoreHealth /Source:repairSource install.wim:1 /LimitAccess

For example purposes, the “repairSource” is the source of the good files.

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