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Fix Windows Update Error 0x80071a91

Windows Update Error 0x80071a91, what it is? As you know, Windows Updates are very essential to the operating system since they push with them the important security updates that are crucial to the system. And if a Windows Update is delayed, it can the system vulnerable to potential threats. Thus, this kind of issue must be resolved right away.

One of the errors that you can encounter while updating your computer is the Windows Update Error 0x80071a91. The error code 0x80071a91 occurs when the “Transaction support within the specified file system resource manager is not started or was shut down due to an error”. This happens when a service called “File System Resource Manager” or FSRM does not function due to some reason. To fix the Windows Update Error 0x80071a91, here are some suggestions that could help.

Option 1 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update Error 0x80071a91. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 2 – Disable the antivirus program temporarily

There are times when the antivirus program installed in your computer blocks file access and even disk access. Thus, disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 3 – Try resetting the File System Resource Manager

As pointed out earlier, the error 0x80071a91 pops up when the FSRM service suddenly stops working and so resetting this service via Command Prompt might resolve the problem. To do so, follow the steps below.

  • In the Windows Search box, type “command prompt” and hit Enter.
  • Then right-click on Command Prompt from the related search results and click the “Run as administrator” option.
  • After opening Command Prompt as admin, type the following command and hit Enter:

resource setautoreset true C:

  • After that, exit Command Prompt and restart your computer and then check if the problem’s fixed by running Windows Update again.

Option 4 – Flush the contents of the SoftwareDistribution folder

You have to stop a couple of services such as BITS, Cryptographic, MSI Installer, and Windows Update Services. And to do that, you need to flush the contents in the SoftwareDistribution folder. The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.

  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv

net start cryptSvc

net start bits

net start msiserver

  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv

net start bits

Option 5 – Delete the Common Log File System transaction logs

You might also want to delete the Common Log File System or CLFS transaction logs to fix the Windows Update Error 0x80071a91.

  • Open an elevated Command Prompt.
  • Then type each of the commands listed below and press Enter after you type each one of them.
    • cd /d %SystemRoot%System32SMIStoreMachine
    • attrib -s -h *
    • del *.blf
    • del *.regtrans-ms
  • After you’ve executed the commands given above, restart your computer and try to update Windows 10 again.

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Fix missing files in Recycle bin
Have you ever deleted a file by mistake? Do not feel bad, we all have, but what if you deleted the file by mistake and then you went to Recycle bin to restore it only to find out that the bin is empty? If you experienced this kind of issue then you know how unpleasant and frustrating it is but do not worry, we are here to help and provide you with solutions to this problem and hopefully get your file back. Follow the next steps from first to last since they are organized in a way to minimalize the permanent deletion of lost files.
  1. Refresh Recycle bin view

    If you spend any amount of time on this site reading through articles, you know I am a big fan of simple and effective solutions and there is nothing simpler than a single press of a button. Open your recycle bin and press F5 to refresh view or right-click anywhere inside and choose refresh. If your file does not appear with this method go to the next step.
  2. Set Windows to show hidden system files

    In order for this to work first, you will need to open File Explorer by pressing ⊞ WINDOWS + E Keyboard with windows and e markedWhen File Explorer opens go to VIEW > OPTIONS. Inside options select “Show hidden files, folders, and drives”, uncheck “Hide protected operating system files (Recommended)”, and click APPLY > OK Go to the recycle bin and check to see if files have managed to show up.
  3. Check if Don't move the file to the recycle bin is enabled

    Right-click on recycle bin and choose properties, under properties, there is the option that says Don’t move files to the Recycle Bin, Remove files immediately when deleted. This option is not selected by default, but it could be turned on by someone else or by mistake. If you see that this option is enabled sadly your file is gone and you will have to get the file back by using some third-party undelete application, uncheck this option to prevent future deletion of files by mistake.
  4. Increase recycle bin size

    This will not help you to get your file back sadly but it will help you in storing more files in recycle bin. This is helpful since if you reach your recycle bin limit all further files will be permanently deleted and not been able to get them back. So by increasing bin size you will have more space for deleted files to be saved. To do that, right-click on Recycle Bin, select Properties. Now, increase the Maximum size from the Custom size option, and click Apply and OK.
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Recover or set a BIOS or UEFI Password
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Option 1 – Remove the CMOS battery temporarily

In case you didn’t know, every motherboard comes with a CMOS battery which helps the computer system to keep the clock ticking and in making sure that the BIOS settings are not lost when the computer is powered down. Every time a computer is turned on, the CMOS battery ensures that the information is available for the computer to boot up. So when you remove the CMOS battery temporarily, say about 30 seconds or a minute, the settings will be lost. There are some motherboards that are built-in ways that when you remove the battery for long, it will reset everything including the password for the BIOS or UEFI.

Option 2 – Clear the unknown BIOS or UEFI passwords using a bios-PW website

If the first option didn’t work, you can try using this BIOS Password website at http://bios-pw.org/ to clear the password.
  • When prompted by the BIOS, enter the wrong password a couple of times as doing so will lock you out of the system.
  • After that, you will see a new number or code on the screen which will include a message about System Disabled [XXXXX] Service TAG [YYYYY].
  • Next, open the BIOS Password website and enter the XXXXX code in it and make sure to tap the Shift + Enter keys or just enter.
  • Now it will open multiple unlock keys which you can use to clear out the BIOS or UEFI lock on your Windows PC.

Option 3 – Call the customer care

If the second option still didn’t work, you have to call customer care and follow their suggestions for they will walk you through fixing the problem using the service tag or might suggest that you visit a service center to make things easier for you. Note: You also have the option to set a BIOS or UEFI password. Although it isn’t recommended, you still can do it if you really want to. Remember that the BIOS or UEFI interface varies from OEM to OEM so you must find something related to either PASSWORD or SECURITY. You will have the following similar options:
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There are several OEMs that offer micro-control where you have to enter the BIOS password. For instance, you’ll have the option to skip for a normal restart, or when you select a boot device while you might have to enter the password for unattended reboots or when your PC is powered on, etc. And if you are here to remove the password, you need to find a remove password option in the same section. You will be prompted to enter the set password once and if it’s correct, it will remove the BIOS password. After that, you have to save and exit the BIOS then restart your computer and check if the settings are properly applied.
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Completely Remove SweetIM From Computer

SweetIM Toolbar for Internet Explorer is a browser add-on which adds various shortcuts to your browsers for easy access. This toolbar also changes your homepage to home.sweetim.com. The toolbar is typically bundled with the free Sweet Instant Messenger program and does not necessarily get uninstalled when Instant Messenger is removed from the user’s PC. Additionally, if the home page and search settings were modified by this toolbar, they need to be manually reverted back by the user.

This extension injects various ads into your browser search results and changes your default search engine. While you are browsing the internet, this software records your website surfing data, clicks, and possibly private information. Several Anti-virus programs have classified SweetIM Toolbar as a potentially unwanted application and are not recommended to keep.

About Browser Hijackers

Browser hijacking means that a malicious program code has power over and modified the settings of your web browser, without your approval. They are made to disrupt browser functions for many different reasons. Generally, the idea would be to force users to visit particular sites that are looking to increase their visitor traffic and produce higher ad revenue. Most people assume that such websites are legitimate and harmless but that is incorrect. Nearly every browser hijacker poses an actual threat to your online safety and it is vital to categorize them under privacy dangers. On top of that, hijackers can make the whole infected system vulnerable – other harmful malware and viruses would grab these opportunities to intrude into your system effortlessly.

Major signs that an internet browser has been highjacked

The common signs that indicate having this malicious software on your PC are: the home page of your respective browser is changed unexpectedly; bookmark and the new tab are also modified; the default search engine and the default web browser settings are altered; discover new toolbars that you didn’t add; you find lots of pop-up ads on your computer screen; web pages load very slowly and sometimes incomplete; Inability to navigate to particular sites, particularly antivirus and also other computer security software websites.

Exactly how they get into your computer or laptop

There are several ways your computer can get infected with a browser hijacker. They usually arrive by way of spam e-mail, via file sharing websites, or by a drive-by download. Many browser hijackings originate from add-on software, i.e., toolbars, browser helper objects (BHO), or extensions added to browsers to give them additional features. A browser hijacker may also come bundled up with some freeware that you unwittingly download to your computer system, compromising your internet security. A good example of some notorious browser hijackers includes Anyprotect, Conduit, Babylon, SweetPage, DefaultTab, RocketTab, and Delta Search, but the names are continually changing. Browser hijackers can record user keystrokes to gather potentially invaluable information that leads to privacy concerns, cause instability on systems, severely disrupt the user experience, and eventually slow down the PC to a stage where it becomes unusable.

Removal

Some browser hijacking could be quite easily corrected by identifying and removing the corresponding malware application through your control panel. But, many browser hijackers are hard to eliminate manually. Regardless of how much you attempt to remove it, it may keep returning over and over. You should consider doing manual repairs only if you are a tech-savvy person, as there are risks associated with tinkering around with the computer registry and HOSTS file. Browser hijackers could be effectively removed by installing the anti-malware application on the affected computer. One of the finest tools for repairing browser hijacker malware is Safebytes Anti-Malware. It will help you get rid of any pre-existing malware on your computer and gives you real-time monitoring and protection from new internet threats. Along with the antivirus tool, a PC optimizer will help you in getting rid of all related files and modifications in the registry automatically.

Can't Install Safebytes Anti-malware because of Malware? Do This!

Viruses could potentially cause a great deal of damage to your personal computer. Certain malware variants alter browser settings by including a proxy server or change the computer’s DNS settings. In such cases, you will be unable to visit certain or all internet sites, and thus unable to download or install the necessary security software to remove the infection. If you’re reading this, chances are you’re stuck with a virus infection that is preventing you to download or install Safebytes Anti-Malware software on your system. Although this kind of issue will be difficult to get around, there are some actions you can take.

Eliminate malware in Safe Mode

The Windows-based PC has got a special mode referred to as “Safe Mode” in which only the minimum required programs and services are loaded. If the malware is blocking access to the internet and affecting your computer, launching it in Safe Mode enables you to download anti-virus and run a diagnostic scan while limiting potential damage. To boot into Safe Mode, hit the “F8” key on the keyboard just before the Windows logo screen shows up; Or after normal Windows boot up, run MSCONFIG, check the Safe Boot under the Boot tab, and then click Apply. As soon as you restart the PC into Safe Mode with Networking, you can download, install, and update the anti-malware program from there. At this point, you can actually run the anti-virus scan to remove computer viruses and malware without any hindrance from another malicious application.

Switch over to an alternate browser

Malicious code could exploit vulnerabilities on a specific internet browser and block access to all antivirus software sites. If you appear to have malware attached to Internet Explorer, then switch over to an alternate internet browser with built-in safety features, such as Firefox or Chrome, to download your preferred antivirus program – Safebytes.

Make a bootable USB anti-virus drive

Another solution is to create a portable antivirus program onto your USB thumb drive. Follow these steps to run the anti-virus on the affected PC. 1) On a clean computer, install Safebytes Anti-Malware. 2) Mount the USB drive onto the same computer. 3) Double-click the Setup icon of the anti-malware software to run the Installation Wizard. 4) Pick a USB flash drive as the place when the wizard asks you exactly where you want to install the application. Follow activation instructions. 5) Disconnect the USB drive. You may now utilize this portable antivirus on the infected computer. 6) Double-click the EXE file to open the Safebytes program from the thumb drive. 7) Click “Scan Now” to run a complete scan on the infected computer for viruses.

Overview of SafeBytes Anti-Malware

Nowadays, an anti-malware program can protect your laptop or computer from different forms of online threats. But wait, how do choose the best one amongst plenty of malware protection applications that’s available on the market? You may be aware, there are numerous anti-malware companies and tools for you to consider. A few of them are good, some are ok types, and some will affect your computer themselves! You should go with a product that has gained a strong reputation and detects not just viruses but other kinds of malware as well. On the list of highly recommended applications by industry, analysts are SafeBytes Anti-Malware, a well-known security application for Windows computers. SafeBytes anti-malware is a trusted software that not only protects your system completely but is also very user-friendly for people of all ability levels. Once you’ve got installed this application, SafeBytes advanced protection system will ensure that absolutely no viruses or malicious software can seep through your PC. There are many great features you’ll get with this security product. Listed below are some of the great ones: Active Protection: SafeBytes offers complete and real-time security for your laptop or computer. This tool will constantly monitor your PC for suspicious activity and updates itself regularly to keep current with the latest threats. Antimalware Protection: With its advanced and sophisticated algorithm, this malware elimination tool can identify and remove the malware threats hiding within your computer system effectively. Web protection: Through its unique safety score, SafeBytes informs you whether a site is safe or not to visit it. This will make sure that you’re always certain of your safety when browsing the net. Lightweight Tool: This program is not “heavy” on the computer’s resources, so you’ll not see any overall performance difficulties when SafeBytes is operating in the background. 24/7 Live Expert Support: Support service is available 24 x 7 x 365 days via chat and email to answer your concerns.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove SweetIM without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by SweetIM

Files: File %COMMONAPPDATASweetIMMessengerconfusersmain_user_config.xml. File %COMMONAPPDATASweetIMMessengerdatacontentdbcache_indx.dat. File %PROGRAMFILESSweetIMMessengerdefault.xml. File %PROGRAMFILESSweetIMMessengermgYahooMessengerAdapter.dll. File %PROGRAMFILESSweetIMMessengermsvcp71.dll. File %PROGRAMFILESSweetIMMessengermsvcr71.dll. File %PROGRAMFILESSweetIMMessengerresourcesimagesAudibleButton.png. File %PROGRAMFILESSweetIMMessengerresourcesimagesDisplayPicturesButton.png. File %PROGRAMFILESSweetIMMessengerresourcesimagesEmoticonButton.png. File %PROGRAMFILESSweetIMMessengerresourcesimagesGamesButton.png. File %PROGRAMFILESSweetIMMessengerresourcesimagesKeyboardButton.png. File %PROGRAMFILESSweetIMMessengerresourcesimagesNudgeButton.png. File %PROGRAMFILESSweetIMMessengerresourcesimagesSoundFxButton.png. File %PROGRAMFILESSweetIMMessengerresourcesimagesWinksButton.png. File %PROGRAMFILESSweetIMMessengerSweetIM.exe. File %PROGRAMFILESSweetIMToolbarsInternet Explorerdefault.xml. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesabout.html. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesaffid.dat. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesbasis.xml. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesbing.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesclear-history.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcescontent-notifier.js. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcescontent-notifier-anim.gif. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcescontent-notifier-anim-over.gif. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesdating.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesdictionary.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcese_cards.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourceseye_icon.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourceseye_icon_over.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesfind.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesfree_stuff.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesgames.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesglitter.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesgoogle.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourceshelp.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourceshighlight.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourceslocales.xml. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourceslogo_16x16.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourceslogo_21x18.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourceslogo_32x32.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourceslogo_about.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesmore-search-providers.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesmusic.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesnews.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesoptions.html. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesphotos.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcessearch-current-site.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesshopping.png. File %PROGRAMFILESSweetIMToolbarsInternet ExplorerresourcesSmileySmile.png. File %PROGRAMFILESSweetIMToolbarsInternet ExplorerresourcesSmileyWink.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcessweetim_text.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcestoolbar.xml. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesversion.txt. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesvideo.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesweb-search.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesweb-toolbar.js. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesyahoo.png. Registry: Directory %COMMONAPPDATASweetIMMessengerconfusers. Directory %COMMONAPPDATASweetIMMessengerconf. Directory %COMMONAPPDATASweetIMMessengerdatacontentdb. Directory %COMMONAPPDATASweetIMMessengerdata. Directory %COMMONAPPDATASweetIMMessengerlogs. Directory %COMMONAPPDATASweetIMMessengerupdate. Directory %COMMONAPPDATASweetIMMessenger. Directory %COMMONAPPDATASweetIMToolbarsInternet Explorercache. Directory %COMMONAPPDATASweetIMToolbarsInternet Explorer. Directory %COMMONAPPDATASweetIMToolbars. Directory %COMMONAPPDATASweetIM. Directory %PROGRAMFILESSweetIMMessengerresourcesimages. Directory %PROGRAMFILESSweetIMMessengerresources. Directory %PROGRAMFILESSweetIMMessenger. Directory %PROGRAMFILESSweetIMToolbarsInternet Explorerconf. Directory %PROGRAMFILESSweetIMToolbarsInternet ExplorerMicrosoft.VC90.CRT. Directory %PROGRAMFILESSweetIMToolbarsInternet Explorerresources. Directory %PROGRAMFILESSweetIMToolbarsInternet Explorer. Directory %PROGRAMFILESSweetIMToolbars. Directory %PROGRAMFILESSweetIM. Key HKEY_CLASSES_ROOT named SWEETIE.IEToolbar.1, plus associated values. Key HKEY_CLASSES_ROOT named SWEETIE.IEToolbar, plus associated values. Key HKEY_CLASSES_ROOT named SweetIM_URLSearchHook.ToolbarURLSearchHook.1, plus associated values. Key HKEY_CLASSES_ROOT named SweetIM_URLSearchHook.ToolbarURLSearchHook, plus associated values. Key HKEY_CLASSES_ROOT named Toolbar3.SWEETIE.1, plus associated values. Key HKEY_CLASSES_ROOT named Toolbar3.SWEETIE, plus associated values. Key 4D3B167E-5FD8-4276-8FD7-9DF19C1E4D19 at HKEY_CLASSES_ROOTTypeLib. Key 82AC53B4-164C-4B07-A016-437A8388B81A at HKEY_CLASSES_ROOTCLSID. Key A4A0CB15-8465-4F58-A7E5-73084EA2A064 at HKEY_CLASSES_ROOTCLSID. Key EEE6C35B-6118-11DC-9C72-001320C79847 at HKEY_CLASSES_ROOTCLSID. Key EEE6C35C-6118-11DC-9C72-001320C79847 at HKEY_CLASSES_ROOTCLSID. Key EEE6C35C-6118-11DC-9C72-001320C79847 at HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionExplorerBrowser Helper Objects. Key EEE6C35D-6118-11DC-9C72-001320C79847 at HKEY_CLASSES_ROOTCLSID. Key EEE6C35E-6118-11DC-9C72-001320C79847 at HKEY_CLASSES_ROOTTypeLib. Key EEE6C35F-6118-11DC-9C72-001320C79847 at HKEY_CLASSES_ROOTTypeLib. Key EEE6C360-6118-11DC-9C72-001320C79847 at HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerSearchScopes. Key EEE6C360-6118-11DC-9C72-001320C79847 at HKEY_LOCAL_MACHINESOFTWAREMicrosoftInternet ExplorerSearchScopes. Key 878E59AD181B66344A3316549572708A at HKEY_CLASSES_ROOTInstallerProducts. Key E54D4DC11584D69448F0C2E257E2FC7B at HKEY_CLASSES_ROOTInstallerProducts. Key Install at HKEY_CURRENT_USERSoftwareSweetIM. Key Messenger at HKEY_LOCAL_MACHINESOFTWARESweetIM. Key SweetIM.exe at HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionApp Paths. Key SweetIM at HKEY_CURRENT_USERSoftware. Key SweetIM at HKEY_LOCAL_MACHINESOFTWARE. Key Toolbars at HKEY_CURRENT_USERSoftwareSweetIM. Key Toolbars at HKEY_LOCAL_MACHINESOFTWARESweetIM. Value (Default) at HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionApp PathsSweetIM.exe. Value EEE6C35B-6118-11DC-9C72-001320C79847 at HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerToolbarWebBrowser. Value EEE6C35B-6118-11DC-9C72-001320C79847 at HKEY_LOCAL_MACHINESOFTWAREMicrosoftInternet ExplorerToolbar. Value EEE6C35D-6118-11DC-9C72-001320C79847 at HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerURLSearchHooks. Value Path at HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionApp PathsSweetIM.exe. Value simapp_id at HKEY_CURRENT_USERSoftwareSweetIM. Value simapp_id at HKEY_LOCAL_MACHINESOFTWARESweetIM.
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Fix ATTEMPTED_WRITE_TO_READONLY_MEMORY
This post will help you fix the ATTEMPTED_WRITE_TO_READONLY_MEMORY Blue Screen issue with an error code 0x000000BE. If you encounter this kind of BSOD error when you try to boot into your Windows 10 computer, note that there are various possible causes for this error. It could be caused by an error with a device driver, hardware issues, or some error in the BIOS of your computer. The ATTEMPTED_WRITE_TO_READONLY_MEMORY Blue Screen error with a bug check of 0x000000BE appears when a driver tries to write a read-only memory segment. You’ll be able to see the name of the driver in the Blue Screen error if the driver that’s causing the error can be identified. You can also see it in memory at the location (PUNICODE_STRING) KiBugCheckDriver. In most cases, this kind of error is usually caused by various files such as iusb3hub.sys, ntkrnlpa exe or vhdmp.sys, ntoskrnl.exe, ntfs.sys, dxgkrnl.sys, tcpip.sys, atikmdag.sys, and win32k.sys. There are several possible fixes you can try to fix this issue but the main issue lies within booting into Windows since the error occurs as soon as you boot into your Windows 10 computer. Refer to each one of the options provided below to resolve the ATTEMPTED_WRITE_TO_READONLY_MEMORY Blue Screen error.

Option 1 – Try to rollback, update or disable drivers

The first thing you can do to fix the ATTEMPTED_WRITE_TO_READONLY_MEMORY Stop error is to roll back, or update, or disable device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 2 – Try running the Memory Diagnostic Tool

The Memory Diagnostic tool in windows can help resolve the ATTEMPTED_WRITE_TO_READONLY_MEMORY Blue Screen error by checking and automatically fixing any memory-based issues. To run it, refer to these steps:
  • Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
  • After that, it will give two options such as:
    • Restart now and check for problems (Recommended)
    • Check for problems the next time I start my computer
  • Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.
Note: After you select your preferred option, your computer will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 3 – Try to update the BIOS

Updating the BIOS can help you fix the ATTEMPTED_WRITE_TO_READONLY_MEMORY BSOD error but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Now restart your computer to apply the changes made.

Option 4 – Try disabling BIOS Memory Options

Disabling the BIOS Memory options such as Caching and Shadowing can help you in fixing the ATTEMPTED_WRITE_TO_READONLY_MEMORY Stop error. All you have to do is enter the BIOS first and then use the Arrow and Enter keys to select your choices. And if you can’t seem to find it, look for specific instructions from your OEM or you could also look out for instructions from the manufacturer of your motherboard.

Option 5 – Try running the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like ATTEMPTED_WRITE_TO_READONLY_MEMORY. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
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MS Edge Can’t connect to the proxy server
If you are trying to connect to the internet using the Microsoft Edge browser but encountered an error message instead that says, “Can’t connect to the proxy server”, read on as this post will show you how you can fix this error. This kind of error in Microsoft Edge could be caused by incorrect proxy settings or worse, malware. To fix this error, here are some suggestions you need to check out:

Option 1 – Try to check your internet connection

The first thing you can do to resolve the “Can’t connect to the proxy server” error in Microsoft Edge is to check your internet connection. There are times when your internet connection or Wi-Fi router can cause such problems. In such cases, you have to ensure that you have a valid internet source and if you are using a Wi-Fi router, you can try to use another connection and then see if the error is gone or not.

Option 2 – Try to disable the manual proxy set up from the Settings

In case you miss it, there is actually an option in the Settings panel that you can use to set up proxy in your Windows 10 computer. So if you encounter the “Can’t connect to the proxy server” error, you should disable manual proxy for the meantime and check if it fixed the error or not.
  • Tap the Win + I keys to open the Windows Settings.
  • Then go to Network & Internet > Proxy.
  • And on your right-hand side, ensure that the Automatically detect settings are enabled and that the Use a proxy server option under the Manual proxy setup is disabled.
  • Now try to open any website again and see if the problem’s fixed.

Option 3 – Try disabling the VPN

Like pointed out earlier, if you are using VPN, this could be the reason why you’re getting the “Can’t connect to the proxy server” error so the most obvious thing to do is for you to turn off the VPN and try to load a website in Edge again. And if you use a VPN software that works using their software, you can just completely exit or log-off from its account. On the other hand, if you are using a built-in Windows 10 VPN, you can simply turn it off or delete all the settings you have created there.

Option 4 – Disable the proxy server for your LAN

If your PC was just attacked by some adware or malware as of late, it is possible that it has changed the network settings in the system and might display spam advertisements. Thus, you have to disable the proxy server for your LAN. To do that, refer to these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 5 – Temporarily disable Firewall and third-party antivirus

Firewall and antivirus programs are known to block files the instant it detects a threat to the system. However, there are some cases when it can also block a file even when it’s a safe one. Thus, your antivirus or firewall programs might be the reason why you can’t download anything on your Windows 10 computer. To isolate the issue, you need to temporarily disable both the Firewall and antivirus programs and then check if you can now download anything from the internet. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

Option 6 – Clear the browsing data of Microsoft Edge

  • Open Microsoft Edge.
  • Then click on the three horizontal dots to open the menu.
  • From there, click on Settings. And under Settings, click the “Choose what to clear” button under the Clear browsing data section.
  • Next, check all the checkboxes and then click the Clear button to clear the browsing data in the Edge browser.
  • Restart Edge.

Option 7 – Try to reset, repair or reinstall Edge via Settings

You can reset, repair or reinstall the Edge browser through Settings. If none of it helped, you can try the following:
  • Open File Explorer and then go to this path – C:/Users/YourUsername/AppData/Local/Packages
Note: Before you type in the path in the Address bar, make sure that you put your user account name in place with the “YourUsername”.
  • Tap Enter to proceed.
  • Next, look for the folder named “MicrosoftEdge_8wekyb3d8bbwe” then right-click on it.
  • Click on Properties and uncheck the option “Read-only” under the General tab in the Properties window.
  • Click on Apply and then OK to save the changes made.
  • After that, look for the MicrosoftEdge_8wekyb3d8bbwe folder again and delete it. And if a prompt stating “Folder Access Denied” appears on your screen, just click on the Continue button to proceed – doing so will delete most of the content inside the folder except for the folder named “AC”.
  • Restart your PC.
  • Now all you have to do is to re-register Microsoft Edge using PowerShell. In the Start Menu, search “Windows PowerShell”.
  • Right-click on Windows PowerShell from the search results and select the “Run as administrator” option.
  • Type in this command in the PowerShell windows and tap Enter – Cd C:/Users/YourUsername
Note: Once again, make sure that you key in your user account name in place of “YourUsername.
  • After that, type in this command and tap Enter – Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml" -Verbose}
  • Restart your PC.

Option 8 – Scan your computer for malware using Windows Defender

Your computer could be infected with malware which might have triggered the “Can’t connect to the proxy server” error. To fix this, you need to scan your computer using a reliable program like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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Fix Boot Configuration Data error 0xc0000185
This post will guide you in fixing a particular problem where your Windows 10 computer does not even let you turn it on and it appears as soon as it starts to boot the operating system and it displays an error message that says, “The Boot Configuration Data for your PC is missing or contains errors, Error code 0xc0000185”. On the other hand, it may also display a different error message saying, “The operating system couldn’t be loaded because a required file is missing or contains errors”. There are various suggestions you can try to resolve this error. You could check the physical status of your hardware or rebuild the Boot Configuration Data, use the Automatic Startup Repair or System Restore, or better yet, reset your Windows 10 computer. Since your computer will not boot, you will have to either try to get into the Advanced Startup Options screen, boot Windows 10 in Safe Mode, or use a bootable Windows 10 media to boot your computer.

Option 1 – Try to rebuild the BCD files

The first thing you can do to resolve the issue is to Rebuild Boot Configuration Data or BCD files.
  • You can start by booting into the installation environment for Windows 10 from an installation media.
  • After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
  • From there, select Command Prompt and once you open it, enter each one of the commands given below by sequence.
    • bootrec /FixMbr
    • bootrec /FixBoot
    • bootrec /ScanOS
    • bootrec /RebuildBcd
  • Once you’re done executing the commands given above, type “exit” to close the Command Prompt window and then restart your computer and see if it fixed error code 0xc000014c.

Option 2 – Try to run Automatic Startup Repair

In this option, you need to boot your computer into the Advanced Startup Options and from there, run the Automatic Startup Repair and then wait until the process is completed.

Option 3 – Try running System Restore in Advanced Startup Options

Since you probably can’t boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.
  • Boot your computer into the Advanced Startup Options screen.
  • From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
  • Now select Troubleshoot > Advanced Options > Command Prompt.
  • After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.

Option 4 – Try to perform repair install by creating a Windows 10 installation media

  • Click this link and then click the Download Tool Now button.
  • Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
  • Now select the ISO file option in step 5.
  • After that, you should now have an ISO file.
  • Next, go to the location where you’ve downloaded the ISO file.
  • Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
  • Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings since it doesn’t really work.

Option 5 – Try to physically check the hardware

You should also check the physical status of the hardware in your computer. You can clean the dust off the hardware components like the Network Card of the computer. You might want to use a small blower or you could also use a soft cloth and run the components gently. Make sure that you don’t damage any parts with moisture or cause harm to any circuits while you carry out this task.
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What to do if Windows 10 Disk Management is not working
The Disk Management tool in Windows 10 is a built-in tool that contains a user interface used to manage disk partitions to administrators of the computer. There are lots of instances when you have to change the size of the hard disk partition or reduce the size and so on. This is where the Disk Management tool comes in. It’s useful as the command line interface can be quite confusing and risky for some users. However, there are cases when this tool stops working. A proof of this the reports submitted recently by some Windows 10 users. Based on the reports, the Disk Management does not load or respond. If you are having the same problem, read on as this post will give you some suggestions on what you can do to resolve the problem.

Option 1 – Try restarting the Disk Management Service

  • Tap the Win + R key combination to open the Run dialog box.
  • Then type “services.msc” in the field and hit Enter or click OK to open the Windows Services Manager.
  • Next, scroll down in the service list until you see the Virtual Disk Service. Double click on it to open and then select Automatic.
  • Click on Apply and OK to save the changes made.
  • If it hasn’t started yet, you can just click on the Start button to start the Service. The Virtual Disk service provides management services for disk, volumes, file systems as well as storage arrays.
  • Now save all the changes you’ve made and restart your computer. Then check if you can now use the Disk Management tool without any problem.

Option 2 – Try using the System File Checker scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be causing some issues with the Disk Management tool. To run the SFC command, follow the steps given below.
  • Boot your PC into Safe Mode.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 3 – Try using the DISM tool

Aside from the System File Checker, the DISM tool can also help you resolve the issue with the Disk Management tool. It helps in restoring the health of your computer.
  • Open the Command Prompt as admin.
  • Then type in this command: Dism /Online /Cleanup-Image /RestoreHealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Try using Diskpart and Fsutil

If both the System File Checker and DISM tool didn’t work, you can use command-line tools like diskpart and fsutil. These command-line tools are powerful but you need to be careful especially if you’re not that familiar with using them. However, it’s recommended that you have somebody who knows if you’re really inexperienced with this kind of stuff.
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A Quick Guide to Fixing Error Code 7

Error Code 7 - What is it?

This is a typical system error that occurs during Windows setup. To be precise, this error may pop on your computer screen during the text mode portion of Windows setup. The setup hangs and stops responding and the error message is displayed in either one of the following formats:
‘The file I386Ntkrnlmp.exe could not be loaded. The error code is 7.’ or ‘The file I386L_intl.nlf could not be loaded. The error code is 7.’

Solution

Restoro box imageError Causes

Error 7 may be triggered due to several reasons but the 2 most common causes for this error code are:
  • Incorrect settings of the BIOS
  • Faulty RAM modules
  • Registry corruption

Further Information and Manual Repair

To resolve this error on your system, here are some easy and effective DIY methods that you can try.

Method 1 - Change Back the BIOS to its Default Settings

If the underlying cause of error code 7 is related to incorrect BIOS settings, then it is recommended to restore default settings to resolve. You can reset your computer’s BIOS (basic input and output system) settings to factory defaults by selecting the restore defaults option within BIOS or by removing CMOS ( Complementary Metal Oxide Semi-Conductor) battery from your unplugged computer for about five minutes. The battery removal method requires opening the computer case, so only attempt it if you are unable to access BIOS. To reset BIOS follow these steps, reboot your PC and then press the key assigned to loading BIOS during your computer boot splash screen. The key assigned to load and access BIOS varies from manufacturer to manufacturer but usually, it's F1, F2, or F12. Once you enter the BIOS, select the ‘Restore Defaults’ option listed in the menu.  I t may be a keyboard shortcut or be under the Advanced settings menu. Confirm settings and then exit BIOS. Hopefully, this will resolve Error 7.

Method 2 - Remove the Faulty RAM

When error code 7 is triggered by faulty RAM modules, then to resolve it simply remove the memory modules that are installed in the computer. If the error code is displayed again after you remove the memory module, remove a different memory module. This procedure requires you to reboot your PC several times to identify the specific memory module that is not working properly.

Method 3 - Repair the Corrupted Registry

Error code 7 is sometimes also linked with registry issues. If the reason for the error occurrence is a damaged or corrupted registry, then simply download Restoro. This is a powerful PC Fixer embedded with a registry cleaner. It is easy to operate and user-friendly. The registry cleaner detects and removes all errors in seconds. It cleans the registry and repairs the damages in no time. Click here to download Restoro.
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Fix boot into the next phase of installation
There are various complex tasks that take place under the hood while you upgrade or clean install the Windows operating system on a computer. Because of its complexity, there are times when you might encounter some errors when you upgrade or clean install Windows 10. One of the errors you could encounter is the error that states, “Windows could not prepare the computer to boot into the next phase of installation. To install Windows, restart the installation”. This error does not only occur in Windows 10 as it could also occur on the other versions of Windows. There are a lot of possible causes for this error. It could be due to incompatible BIOS, corrupted system files, improper installation media or it could also be due to excessive hardware plugged into your computer and so on. Whatever the cause is, here are some potential fixes you need to check out to fix the problem.

Option 1 – Try to disconnect or disable newly installed hardware

In this option, you will have to disable or remove the hardware you’ve just installed recently since external devices could be the one that’s causing the Blue Screen of Death error to appear. To do that, just disconnect any external device that’s connected to your computer physically and then check if it fixes the error.

Option 2 – Try to update the BIOS

As you know, the BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version in your computer.
  • Now restart your computer to apply the changes made.

Option 3 – Try to reconfigure all the created partitions

You could also try to reconfigure the partitions by deleting and recreating all the available partitions on your computer and then see if it fixes the problem.

Option 4 – Make a proper bootable USB Drive/Stick

To make a proper bootable USB drive, you need to use the Windows Media Creation tool. The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation Tool to make a bootable drive.
  • After making the bootable drive, you need to plug it into your computer and then reboot.
  • Next, tap the F10 or Esc key to open the boot options.
  • Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.
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Enable or Disable the Reserved Storage
A lot of users complain about low storage space each time a Windows Feature update is released as well as to complain about not being able to download the updates, slow update experience, and many other complaints. The main issue is that many users do not have enough storage space available on their PCs. And now to make sure that none of the updates gets stuck because of low storage space, Microsoft presented the Reserved Storage feature which comes preinstalled with v1903 or those where v1903 was clean installed. This guide will be showing you how you can enable or disable the Reserved Storage in your Windows 10 computer. As you know, the Windows Update process should have enough space so that it can download, extract and apply the update on the computer. Usually, the size of the Reserved Storage is around 7GB which gives enough space for the update, temporary files, system caches, apps, and many more. And according to Microsoft, the size of the Reserved Storage space will vary from time to time and will depend on how you use your computer.

Explanation

The Reserved Storage space feature is enabled by default on devices that come preinstalled with the May 2019 update or after performing a clean installation of the Windows 10 OS. To check if your computer has this feature, you need to go to Settings > System > Storage and from there click on the “Show more categories” link and then click on the “System & reserved” option. However, if you can’t find the Reserved Storage from the list, then it’s probably because your computer has limited space on the hard disk or it is not a fresh or new install. On the other hand, if you have this feature but have no use for it and want to disable it instead, then read on as this post will also show you how it’s done.

Solution

Keep in mind that when you disable the Reserved Storage feature, chances are, you might be unable to enable it back so you need to make sure that it’s really what you want to do before you disable it permanently. So if you really want to disable Reserved Storage, you can do so using the Registry Editor. Before you proceed, you have to create a System Restore point first and then carry out the following steps.
  • Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and then tap Enter to open the Registry Editor.
  • Next, navigate to this registry path: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionReserveManager
  • From there, double click on the DWORD named “ShippedWithReserves” and set its value to “1”.
  • Once you’re done, restart your computer and see if the Reserved Storage feature is now gone.
On the other hand, if you want to reduce the Reserved Storage space, there are two ways you can do that. First, you can go to Settings > Apps > Apps & features > Manage optional features and from there, uninstall the optional features that you do not use. The second one is you have to go to Settings > Time & Language > Language and then uninstall the languages and their add-on which you don’t use. Note: The Reserved Storage feature is also used by system processes and apps to create temporary files and once the Reserved Storage space fills up, Windows 10 will delete them automatically. It is undeniable a useful feature so disabling it is not recommended but if you are running on low storage space and don’t have much choice, then you may disable it at your own risk.
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