Windows Update Error 0x80071a91, what it is? As you know, Windows Updates are very essential to the operating system since they push with them the important security updates that are crucial to the system. And if a Windows Update is delayed, it can the system vulnerable to potential threats. Thus, this kind of issue must be resolved right away.
One of the errors that you can encounter while updating your computer is the Windows Update Error 0x80071a91. The error code 0x80071a91 occurs when the “Transaction support within the specified file system resource manager is not started or was shut down due to an error”. This happens when a service called “File System Resource Manager” or FSRM does not function due to some reason. To fix the Windows Update Error 0x80071a91, here are some suggestions that could help.
Option 1 – Run the Windows Update Troubleshooter
Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update Error 0x80071a91. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.
Option 2 – Disable the antivirus program temporarily
There are times when the antivirus program installed in your computer blocks file access and even disk access. Thus, disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.
Option 3 – Try resetting the File System Resource Manager
As pointed out earlier, the error 0x80071a91 pops up when the FSRM service suddenly stops working and so resetting this service via Command Prompt might resolve the problem. To do so, follow the steps below.
In the Windows Search box, type “command prompt” and hit Enter.
Then right-click on Command Prompt from the related search results and click the “Run as administrator” option.
After opening Command Prompt as admin, type the following command and hit Enter:
resource setautoreset true C:
After that, exit Command Prompt and restart your computer and then check if the problem’s fixed by running Windows Update again.
Option 4 – Flush the contents of the SoftwareDistribution folder
You have to stop a couple of services such as BITS, Cryptographic, MSI Installer, and Windows Update Services. And to do that, you need to flush the contents in the SoftwareDistribution folder. The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.
Open the WinX Menu.
From there, open Command Prompt as admin.
Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv
net start cryptSvc
net start bits
net start msiserver
After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauserv
net start bits
Option 5 – Delete the Common Log File System transaction logs
You might also want to delete the Common Log File System or CLFS transaction logs to fix the Windows Update Error 0x80071a91.
Open an elevated Command Prompt.
Then type each of the commands listed below and press Enter after you type each one of them.
cd /d %SystemRoot%System32SMIStoreMachine
attrib -s -h *
del *.blf
del *.regtrans-ms
After you’ve executed the commands given above, restart your computer and try to update Windows 10 again.
Users who constantly use graphic-intensive applications like games or any video-rendering software need to control how their graphics card is used. There are some who always toggle their Graphic Quality settings to get the Frames Per Second or FPS up. While some tend to adjust the size, orientation, scaling, and other display settings in order to use their PCs in a more efficient way or to simply work better. And in all of that, that’s where the NVIDIA Graphics Card comes into the picture. Take note that this software only works on PCs which has NVIDIA Graphics Card attached to them. Thus, if you use another Graphics Card then this post is not for you, otherwise, proceed reading to know what you can do if the NVIDIA Control Panel is not opening on your Windows 10 PC.
Here are a couple of things you can try if the NVIDIA Control Panel is not opening, not responding, or not working:
Restart the process of the NVIDIA Control Panel
Restart the NVIDIA Display Driver Service
Update your NVIDIA Display Drivers
For more details, refer to the instructions provided below.
Option 1: Restart the process of the NVIDIA Control Panel.
Tap the Ctrl + Shift + Esc keys to open the Task Manager.
After opening the Task Manager, look for the process named NVIDIA Control Panel Application.
Once you found it, expand it and right-click on the NVIDIA Control Panel sub-process, and click on End Task.
Now try opening the NVIDIA Control Panel from the Start Menu and see if it now works fine or not.
Option 2: Restart the NVIDIA Display Driver Service
Tap the Win + R keys to open the Run dialog box.
Then type “services.msc” in the field and hit Enter to open the Windows Services Manager.
After opening the Services window, you will see a list of services. From there, look for services named “NVIDIA Display Container LS” and double click on it to open its Properties.
Now make sure that the service is Started. If it isn’t, you need to start it, otherwise, you need to Stop it and Start It again. You also have to make sure that the Startup Type is set to Automatic.
Do the same for the NVIDIA LocalSystem Container service.
Restart your computer and check if the problem’s fixed.
Option 3: Try updating the drivers from the official site of NVIDIA
If both the first and second given options didn’t work, you can also try updating the drivers from the official NVIDIA website. And in case you don’t know the type of Nvidia graphics card that your computer is on, follow the steps below:
Tap the Win + R keys to open the Run dialog box.
Next type in “dxdiag” in the field and click OK or hit Enter to open the DirectX Diagnostic Tool.
From there, you can see what type of Nvidia graphics card that your system is on.
Take note of your graphics card information and then look for the best drivers for your operating system. Once you’ve downloaded and installed the file, restart your PC.
New malware with extensive spyware capabilities steals data from infected Android devices and is designed to automatically trigger whenever new info is read to be exfiltrated. The spyware can only be installed as a 'System Update' app available via third-party Android app stores as it was never available on Google's Play Store. This drastically limits the number of devices it can infect, given that most experienced users will most likely avoid installing it in the first place. The malware also lacks a method to infect other Android devices on its own, adding to its limited spreading capabilities.
However, when it comes to stealing your data, this remote access trojan (RAT) can collect and exfiltrate an extensive array of information to its command-and-control server. Zimperium researchers who spotted it observed it while "stealing data, messages, images and taking control of Android phones."
What happens when malicious software is installed
"Once in control, hackers can record audio and phone calls, take photos, review browser history, access WhatsApp messages, and more," they added. Zimperium said its extensive range of data theft capabilities includes:
Stealing instant messenger messages;
Stealing instant messenger database files (if the root is available);
Inspecting the default browser's bookmarks and searches;
Inspecting the bookmark and search history from Google Chrome, Mozilla Firefox, and Samsung Internet Browser;
Searching for files with specific extensions (including .pdf, .doc, .docx, and .xls, .xlsx);
Inspecting the clipboard data;
Inspecting the content of the notifications;
Recording audio;
Recording phone calls;
Periodically take pictures (either through the front or back cameras);
Listing of the installed applications;
Stealing images and videos;
Monitoring the GPS location;
Stealing SMS messages;
Stealing phone contacts;
Stealing call logs;
Exfiltrating device information (e.g., installed applications, device name, storage stats).
How does it work?
Once installed on an Android device, the malware will send several pieces of info to its Firebase command-and-control (C2) server, including storage stats, the internet connection type, and the presence of various apps such as WhatsApp. The spyware harvests data directly if it has root access or will use Accessibility Services after tricking the victims into enabling the feature on the compromised device. It will also scan the external storage for any stored or cached data, harvest it, and deliver it to the C2 servers when the user connects to a Wi-Fi network. Unlike other malware designed to steal data, this one will get triggered using Android's contentObserver and Broadcast receivers only when some conditions are met, like the addition of a new contact, new text messages, or new apps being installed.
"Commands received through the Firebase messaging service initiate actions such as recording of audio from the microphone and exfiltration of data such as SMS messages," Zimperium said.
"The Firebase communication is only used to issue the commands, and a dedicated C&C server is used to collect the stolen data by using a POST request."
Camouflage
The malware will also display fake "Searching for the update.." system update notifications when it receives new commands from its masters to camouflage its malicious activity. The spyware also conceals its presence on infected Android devices by hiding the icon from the drawer/menu. To further evade detection, it will only steal thumbnails of videos and images it finds, thus reducing the victims' bandwidth consumption to avoid drawing their attention to the background data exfiltration activity. Unlike other malware that harvests data in bulk, this one will also make sure that it exfiltrates only the most recent data, collecting location data created and photos taken within the last few minutes.
If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
One of the most common hardware issues with any PC usually has something to do with the hard drive so if your hard drive experiences some errors, you could end up losing a lot of important information that’s stored in your computer. This is why Windows provided users with the CHKDSK utility which helps in looking for bad sectors on the drive. However, there are times when the CHKDSK utility could also face issues like the following error:
“Failed to transfer logged messages to the log event with status 50.”
According to security experts, this error is most likely due to the hard drive or RAM being in a “Read-only” state. It could also be due to some physical issues with the hard drive. On the other hand, it could be that the system is prevented from creating logs by some drive, service, or malware. To fix this error, you have to check if the hard disk is writable. You could also try to run the CHKDSK utility in Safe Mode or you could also check the physical status of your hard disk or external drive.
Option 1 – Check if the hard disk is writable
Although the CHKDSK utility checks for bad sectors in the hard drive, it also has to create logs of the result. And as states in the error message, the CHKDSK utility is not able to log the logged messages. This kind of error occurs when the log can’t be written to an installation disk. You can find the log in this location, “C:WindowsSystem32LogfilesSrtSrtTrail.txt”. Now you have to check if the drive writable by following these steps:
Log in as administrator and right-click on the system drive.
Select Properties and then go to the Security tab. Here, check if you are allowed to modify the drive. If not, click on Edit (as an administrator).
Now edit the permissions for the SYSTEM and Administrators group. Note that these are the only default settings for these two groups or usernames.
Then click on the Apply button save the changes made and exit.
Option 2 – Run the CHKDSK utility in Safe Mode
You could also try to run the CHKDSK utility in Safe Mode as this might solve the error.
Boot your computer in Safe Mode.
Next, open Command Prompt with admin privileges.
Then type and enter this command to execute it: chkdsk c: /f /r
Wait until the process is completed and boot your computer normally and then run the CHKDSK utility again and check if the “Failed to transfer logged messages to the log event with status 50” error is now fixed.
Option 3 – Try to check the hard disk or external drive physically
If the first two options didn’t work, you might want to check the physical status of your hard disk or external drive as the problem could root from there. You can try to tighten the wires that connect the hard disk to the motherboard. However, if it doesn’t help, you should seek out assistance from a hardware technician.
From their infant stages to modern days, computer viruses were always kind of here. From simple ones that were annoying with playing speaker sounds and throwing messages on screen to more malicious ones capable of deleting and encrypting files. In today's modern world it is very important to protect yourself, modern viruses are not a joke anymore and they are aimed to create serious damage to computer systems.
They can encrypt files in order to make you pay for a decrypter, they can straight up delete files or even cause some hardware damage. Like mentioned before protecting yourself is important, but protecting does not mean only having antivirus software installed, information, where are common places in which they lurk and could be picked up, is also very important. That is why we are exploring in this article the most common place where you can pick viruses or other malware.
Downloading Programs
Programs that contain the downloadable files are the commonest source of malware such as freeware, worms, and other executable files. Whether you download an image editing software, a music file, or an e-book, it is important to ensure the reliability of the source of the media. Unknown, new, or less popular sources should be avoided.
Pirated or Cracked Software
Are you aware of software cracking? Well, every time you open cracked software, your antivirus software might flag it as malware as the cracks consist of malicious scripts. Always say “No” to cracks as they can inject malicious script into your PC.
Email Attachments
Anyone can send you an email attachment whether you know them or not. Clicking on unknown links or attachments can harm your device. Think twice before clicking anything and make sure that file type is not ‘.exe’.
Internet
One of the easiest ways to get a virus on your device is through the Internet. Make sure to check the URL before accessing any website. For a secured URL always look for ‘HTTPS in it. For example, when you click videos published on social media websites, they may require you to install a particular type of plug-in to watch that video. But in reality, these plug-ins might be malicious software that can steal your sensitive information.
Booting Data from Unknown CDs
Malicious software can get into your device through an unknown CD. A good practice to be safe from malicious infection is to remove CD when your device is not working at all. Your system could reboot the CD if it is not removed before switching off the computer.
Bluetooth
Bluetooth transfers can also infect your system, so it is crucial to know what type of media file is being sent to your computer whenever a transfer takes place. An effective armor would be to allow Bluetooth connectivity with only known devices and activate it only when required.
Unpatched Software
Often overlooked, unpatched software is also a leading source of virus infection. Security holes in software are exploited by attackers and are unknown to software makers until the attackers release them in the form of zero-day attacks. It is therefore recommended to install software updates as soon as they are available on your PC.
Security on your PC and on your accounts is the important thing. Security on your phone device is also very very important. That is why we are bringing you a list of 8 applications that are marked by the cybersecurity team as ones that could be used to steal data from you. If you have by any chance any of these applications installed, uninstall them immediately.
List is as follows:
Cake VPN (com.lazycoder.cakevpns)
Pacific VPN (com.protectvpn.freeapp)
eVPN (com.abcd.evpnfree)
BeatPlayer (com.crrl.beatplayers)
QR/Barcode Scanner MAX (com.bezrukd.qrcodebarcode)
If you are dissatisfied with your internet speed on your computer but do not want to shell out more money for a faster package or simply there is not a faster package, lay down and enjoy this article where we will go through some common practices and tweaks which will result in increasing your internet speed.
Please note that this guide will not be able to go beyond the limits of your internet provider's physical speed, this guide is made you can squeeze the maximum from your existing plan and eliminate speed drops.
Modify IRPStackSize
Press ⊞ WINDOWS + R to open the run dialog
In run dialog type RegEdit and press ENTERIn registry editor find HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanServer\Parameters
Right-click on Parameters> New> DWORD 32
Name it IRPStackSize and change the value to 32
Save and reboot your computer.
Add a Default TTL
Press ⊞ WINDOWS + R to open the run dialog
In run dialog type RegEdit and press ENTERIn registry editor find a key Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
Right-click on Parameters> New> DWORD 32
Name it DefaultTTL and change the value to 64
Save and Reboot
Close Background Applications which are using the internet
If some applications are running in the background that are using the internet, your speed will be much lower. CLose them to gain speed.
Modify theTCP1323Optsvalue
Press ⊞ WINDOWS + R to open the run dialog
In run dialog type RegEdit and press ENTERIn registry editor find a key Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
There should be a DWORD Value, TCP1323Opts, if not, then create it. Right-click on Parameters> New> DWORD (32-bit) Value.
Double-click on it and change its value to 1
Save and reboot
Scan system for Viruses and other malware
Viruses and malware applications can not only slow your entire system, but they can also reduce your internet speed as well. Do a complete scan of your system to be sure you do not have any malicious software on it.
If the Task Manager is either blank or is not showing processes on your Windows 10 computer, then here are a few things you can do to resolve this issue. This kind of problem can occur due to some system file corruption or some malware infection in the system.
Here are some suggestions you can try to resolve the problem with the Task Manager on your Windows 10 PC.
Option 1 – Try restarting your computer
The most common and most of the time effective way to resolve this kind of issue is to simply restart your computer. Thus, you have to restart your computer and see if it helps in fixing the Task Manager issue or not. If not, you can try the next given options below.
Option 2 – Run the DISM tool
If the first option didn’t work, then running the Deployment Imaging and Servicing Management tool can help you resolve the issue with the Task Manager as it will repair the Windows System Image as well as the Windows Component Store in Windows 10.
After you access the Advanced Startup options, select Command Prompt by using the arrow keys on your keyboard.
Next, type in this command: DISM /Online /Cleanup-Image /RestoreHealth
Do not close the window if the process takes a while as it will probably take a few minutes to finish.
Option 3 – Make sure that the display columns are selected in the Task Manager
You have to make sure that you have checked or selected the display columns you want to be displayed. So if none of them are selected, you might not see any details at all. Thus, you need to right-click on the space near Name and select the columns.
Option 4 – Run the System File Checker Scan
System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the reason why the Task Manager is blank or is not showing processes. To run the SFC command, follow the steps given below.
Tap Win + R to launch Run.
Type in cmd in the field and tap Enter.
After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
Windows Resource Protection did not find any integrity violations.
Windows Resource Protection found corrupt files and successfully repaired them.
Windows Resource Protection found corrupt files but was unable to fix some of them.
Restart your computer.
Option 5 – Troubleshot the problem in a Clean Boot State
There are some instances that some conflicting programs installed in your computer might be the one that’s causing the Task Manager issue. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
Log onto your PC as an administrator.
Type in MSConfig in the Start Search to open the System Configuration utility.
From there, go to the General tab and click “Selective startup”.
Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
Next, click the Services tab and select the “Hide All Microsoft Services” check box.
Click Disable all.
Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
Option 6 – Try scanning your computer using Windows Defender
As mentioned, the Task Manager issue might be caused by some malware in the system and so to eliminate the malware, you have to scan your computer using security programs like Windows Defender.
Tap the Win + I keys to open Update & Security.
Then click on the Windows Security option and open Windows Defender Security Center.
Next, click on Virus & threat protection > Run a new advanced scan.
Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
As we near the end of 2022 we look at the current best antivirus software for popular platforms, why they are the best, and why you should get them.
Avira, a great free Antivirus
Avira has been around a long time with its free antivirus version of the larger protection suite. It had its ups and downs but the latest versions are really great. With high-speed scans and low system impact, Avira antivirus is really one of the best free antivirus software currently on the market.
The software itself has also received UI & UX updates making it straightforward and easy to use. The virus scanning engine is the same as in paid version that ranks among the top engines in the world for this type of work. The package also gives you some great browser protection and a good firewall as well, there is really no excuse to skip on this if you want a free solution.
The only thing that we would say is not so great in Avira is reporting some false positives, sometimes even for MS updates, it is rare but it can happen.
Malwarebytes, a powerful Windows antivirus
Malwarebytes Premium is easy to use, simple antivirus solution that shies away from complicated UI, and simply put, it just works. Its scanning engine is well-known and places among the top and best in the world often finding some malware that other can miss.
Another great thing is its integration with Windows itself, it is one of the rare applications that can and will work incredibly well beside your typical Windows protection tools so you can have both of them running at the same time.
Installation and running are really simple and every typical PC user will find it as easy as walking in the park. On the other hand, sadly system impact is a little high and it will have issues running on lower-end systems due to its memory requirements.
Intego MAC Internet Security X9, the best Mac antivirus
Gone are the days when MAC had no virus issues, since MAC rose in popularity among the users, also rose the number of viruses and malware. The system itself has some great protection built it inside but for more security and better control of it, you will need a third-party dedicated solution.
Intego was made by Mac antivirus experts who have been building this kind of software last 25 years. The interface is easy to use and premade presets are really helpful, but the security suite can also be customized to fit your needs and desires.
Since this is only available as a security suite, you are getting a firewall and some other security tools along with your antivirus that will run as a part of it.
The bad side is that scans can sometimes run slow, most of the time they are OK in terms of speed but occasionally they can switch to slower speeds and impact scanning time to some annoying times. Also, there is no webcam protection nor VPN service included where others on this list have them.
Bitdefender mobile security: best Android protection
While protection is not only needed for your gaming or workstation, software suites that are dealing with mobile and tablet security exist. The best of them is the Bitdefender antivirus mobile suite. Low on system resources and low on performance impact with the really great virus detection rate Bitdefender is at the top of suites for your phone.
Consistent high virus detection packed with low battery impact is great but the suite comes with tons of other tools as well like browser security tools, email protection, and real-time link and notification protection.
The application will always scan each file and newly installed application in the background and alert and cut off any found threat. App itself is easy to install and use and most of the time it will do everything in the background for you but offer you customization if you need it.
The package also includes VPN and application lock that will let you protect the critical applications from being accessed as well as an online account scanner. Anti-theft and anti-loss tools, which allow you to find, remotely lock or wipe a stolen or lost device, add yet another layer of protection.
One thing that is missing from this great package is fraudulent call protection. Newer Android phones have this feature inside but it would be nice if Bitdefender had it as well.
Bitdefender, the best antivirus software
Now that we have covered specific cases of each platform, there is one player that has all of them covered and with a quality product, that player is BitDefender and it is great. Personally, this is my protection suite of choice and as I type this it is running in the background.
Bitdefender has it all, low system impact, as a matter of fact, it is one, if not, the lowest performance impact engine on the market currently and that is packed with a great and highly consistent virus & malware detection suite. Along with real-time malware protection, browser security, and anti-spam tools, you also get anti-phishing defenses, ransomware protection, and a strong firewall.
Bitdefender scores are very high in both the zero-day threat and real-world protection tests at AV-Test, an established organization that tests antivirus software. Despite being tested against tens of thousands of well-known and widespread malware threats, the software consistently achieves a 100% blocking rate.
The suite also comes with a restricted free VPN and with parental controls as well. Webcam and microphone protection are also included in the suite and on top of all, it has great pricing plans and constant discounts.
BitDefender is really a great package and it might sound too good, but after years and years of personally using it I have not had single malware or virus issue, the only thing that I would put as a negative is that system is severely slowed down when system scans are performed so be sure to run or schedule them when you are not using your computer. This, of course, can put some people off and I will admit it is a serious drawback but for me, the security of my workstation is more important than leaving the computer for 20 or so minutes in order to perform a full scan of the system.
Copy & Paste function is an essential option in properly working Windows, from copying text to weblinks and many other sources like pictures and files it is one of the crucial features in Windows.
When the copy and paste feature is not working we are somewhat left in Windows limbo, essentially Windows itself is working but without this specific feature it is very hard, almost impossible to get any work done, if you are an unfortunate user who has faced this particular issue do not worry, we have solutions for you.
Update Windows
Glitches come in various forms and sometimes they are introduced in updates, check to see if it is available Windows update and if it, download and install it, there is a very high chance that the next update will bring fixes for known glitches.
Disable antivirus
A good antivirus is an essential piece of software for any PC, however, sometimes it can interfere with the basic operations of windows itself. Disable it completely to see if copying and pasting will start to work, if this is a case, see can you somehow turn options off in antivirus or switch to another one.
Run Check disc
Corrupted applications and system files can cause issues with Windows functioning, the easiest way to solve this issue is to run build-in Windows Check disk utility and let it scan and fix potential issues.
Run SFC
If the check disk failed to fix the issue, run command prompt as administrator and type in sfc /scannow, file checker will go through all files and fix if it finds anything including corrupted system files. Reboot your system after the operation completes. Please note that an SFC scan can take a long time sometimes, do not interrupt the scanning process and leave it to finish.
Restart rdpclip process
Restarting rdpclip.exe can solve the issue. Open task manager and under process find rdpclip.exe, right-click on it and end it, then go to windows/system32 and search for rdpclip.exe and double click it. Please note that you will be able to find this process only if you are on a remote PC machine, on a local user machine rdpclip is not running.
Rollback to the previous system restore point
If this particular issue was introduced in the latest update and previous solutions have not worked, roll back to the restore point where everything was working as it should.
Stop virtualization
if you are using virtual software there is a chance that the shared clipboard feature is interfering with Windows, turn the Virtual machine off and try copy & paste again.
If you suddenly encounter the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL Blue Screen error on your Windows 10 computer along with the error codes, 0x000000D5, 0xb10BBD9E, 0x0D82DA24, 0Xfecd479D, 0x779827CB then read on as this post will provide you some troubleshooting tips that could help you resolve the BSOD error. Getting this kind of BSOD error means that a driver has referenced memory that was freed earlier and it could also mean that the Driver Verifier Special Pool option has caught the driver accessing memory which was freed earlier.
Follow the given options below to fix the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL BSOD error.
Option 1 – Use the Driver Verifier Manager
The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues.
Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
After that, select the option “Create custom settings”.
Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
Next, select the option “Select driver names from a list” option.
Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
Then click on the Finish button.
Open Command Prompt as administrator and execute this command – verifier /querysettings
The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
Open the Command Prompt as admin again and run this command – verifier /reset
The command will reset the Driver Verifier. Once the process is done, restart your PC and check.
Option 2 – Try updating SSD firmware
If you have installed SSD on your computer recently and you have started getting the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL Blue Screen error since then you may have to update the SSD firmware. To fix this, you can download the Intel Solid-State Drive Toolbox from the official website. This toolbox is compatible with Windows 10 and Windows 7 and later versions.
Option 3 – Try running the Blue Screen Troubleshooter
The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:
Tap the Win + I keys to open the Settings panel.
Then go to Update & Security > Troubleshoot.
From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
Option 4 – Try running Microsoft’s online Blue Screen Troubleshooter
If running the built-in Blue Screen Troubleshooter didn’t work, you can also try running Microsoft’s online Blue Screen Troubleshooter. All you have to do is go to Microsoft’s website and from there, you will see a simple wizard that will walk you through the troubleshooting process.
Option 5 – Try to reinstall or update device drivers of recently installed hardware
If the first few options didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
Open the Devices Manager from the Win X Menu.
Then locate the device drivers and right-click on them to open the Properties.
After that, switch to the Driver tab and click on the Uninstall Device button.
Follow the screen option to completely uninstall it.
Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.
Option 6 – Try disabling Hardware Acceleration
You might want to disable Hardware Acceleration system-wide or for a particular program like Google Chrome and see if it resolves the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL BSOD error