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Firewall is preventing or blocking connections

As you know, the Windows Firewall is designed not just to protect your computer from viruses and malware, and other security threats but it’s also designed to block any program from accessing the internet. Users are given the option to block both inbound and outbound traffic for any apps on their computers. However, this kind of option can often lead to not being able to access the internet.

In such cases, when you try to run the Windows Firewall Troubleshooter or the Windows Network Diagnostic troubleshooter, it will throw an error message that says, “Windows Firewall is preventing connections to your computer. The Windows Firewall rule HSS DNS Leak Rule may be blocking your connection”. If you are in this kind of scenario, then you’ve come to the right place as this post will guide you on how exactly you can fix this error.

When you encounter this kind of error, there are several options you can check out to fix it. You can try to allow an app or feature through the Windows Firewall or uncheck the HSS DNS leak rule in both private and public. For more details, refer to the suggestions provided below.

Option 1 – Try to allow an app or feature through Windows Firewall

The first thing you can do to get rid of the error is to allow a feature or app through the Windows Firewall. To do this, follow these steps:

  • Open the Windows Defender Security Center.
  • From there, select the Firewall and Network Protection option.
  • Next, click on the “Allow an app through firewall” option and then click on the “Change Settings” button and make sure that you have administrative privileges.
  • After that, select the app or feature you want to allow through the Firewall from the menu. You also have the option to manually add the app by using the “Add an App” option.
  • Then select the between the type of network an app can access such as:
    • Private Network will allow the app to connect to the internet only at home or work.
    • Public Network will allow the app to connect to the internet from anywhere, including Public WiFi hotspots.
  • Once done, restart your computer and see if it fixed the error or not.

Option 2 – Try to uncheck the HSS DNS leak rule in both private and public

The next thing you can do to fix the error is to uncheck the HSS DNS leak rule in both private and public. You can do this by following these steps:

  • Open the Windows Defender Security Center.
  • From there, select the Firewall and Network Protection option.
  • After that, click on the “Allow an app through firewall” option and then click on the “Change Settings” button and make sure that you have administrative privileges.
  • Next, scroll down until you see the HSS DNS leak rule in both private and public option and then uncheck it.
  • Now restart your computer and check if the error is now gone.

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Software review series: RocketDock
RocketDock is one of the most popular app launchers as it has been used excessively back in several windows versions. This was modeled based on the Mac OS X launch bar and offers an animated response when you hover the mouse over the apps gathered on the Dock. This is perched at the top of your screen, and you can easily drag your favorite app icons to have them in one place. The dock keeps all your most favorite shortcuts intact for faster and easy access. Like other apps, you can easily customize the dock with skins and other add-ons. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
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A Guide to Fixing Error Code 39

Code 39 - What is it?

Code 39 is a device driver error code that pops up when the Windows operating system cannot load the driver for the hardware you want to use.

This hampers your ability to use the hardware properly. The error code is almost always presented in the following format:

“Windows cannot load the device driver for this hardware. The driver may be corrupted or missing.” Code 39

Error Causes

A device driver is a software program that tells the operating system how to control a particular hardware device. Each hardware device has a different driver.

There are separate device drivers for printers, CD-ROM readers, and keyboards, to name a few.

Many device drivers are already built into the operating system. But sometimes you will need to install a new device driver when you want to use a new piece of hardware device that the operating system is not familiar with, or does not anticipate.

Regardless of whether or not the drivers are already integrated into the operating system, you may still experience code 39, typically because of the corrupted or outdated drivers.

Outdated and corrupted drivers cause hardware malfunction and failure, which trigger device driver error codes like code 39. Other causes include incorrect registry values.

Further Information and Manual Repair

Below are some of the easiest and most effective methods to resolve Device Manager error code 39 on your PC.

To follow and implement these methods, you don’t require any technical knowledge or expertise. Simply follow these instructions to fix the error right away.

Method 1 - Fix with a Simple Reboot

There is a possibility that the error code 39 is caused by some fluke within the Device Manager or your BIOS.

If that’s the reason, then a simple PC reboot can resolve the issue immediately. Therefore, before you try anything, it is advisable to restart your system.

If it works, then that is great, but if it doesn’t, then don’t worry, try other methods given below to fix this problem successfully.

Method 2 - Uninstall and Reinstall Drivers

If the error code 39 is generated due to faulty or outdated drivers, then simply uninstall and remove them and then reinstall new driver versions. There are two ways to remove faulty drivers.

Method One

  • One is, to go to the start menu, click on Control Panel, and then Add/Remove Programs.
  • Remove the program and the driver you think is causing problems. This will thoroughly remove all traces of the faulty driver.
  • To reinstall, follow the same steps but this time install the new device driver version.

Method Two

  • The other way is to go to the start menu, type Device Manager in the search bar, and then press enter to continue.
  • In the Device Manager, find and locate the problematic device.
  • After that, double-click the category of device that you wish to uninstall. Let’s say, Windows is unable to load the graphics card driver.
  • This means you will have to click on the Display Adapter category in the Device Manager to uninstall the graphics card.
  • After you have successfully uninstalled, Windows will prompt you to confirm device removal.
  • Simply click OK to confirm and proceed. To activate the changes, restart your PC.
  • To reinstall, go to the Device Manager, click on the Action tab and then select the option ‘Scan for Hardware Changes.’

This method, although effective in resolving error code 39,  can be time-consuming. To avoid the hassle and save time, try method 3.

Method 3 - Update Drivers Automatically with DRIVERFIX

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Setting Standard Desktop icons on Windows 11
Strangely enough, Windows 11 does not feature any typical icon on its desktop when installed. No My PC, no Recycle Bin, nothing, just plain and clean wallpaper. Personally, I like this clean look and feel but of course, there are a lot of users that are used to have some system-related icons on their desktop for easy access. windows 11 desktop iconsDo not sweat, we will turn them back on with ease. The best part is that you can choose which one would you like. So let’s dive right into it and get the icons back for the old Windows feel and look.

Showing selected Icons desktop

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  2. Select Themes from the list of personalization items
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Windows.UI.Xaml.Markup.XamlParseException UWP
Although the UWP platform is still new, it is working efficiently and significantly and it’s apparent that Microsoft is betting big on it. It helps developers in building applications for Windows 10 that are more modern and beautiful as well as responsive with the help of the .NET Core and XAML. However, all things considered, it still isn’t perfect and it could still encounter some errors. One of these errors is the Windows.UI.Xaml.Markup.XamlParseException UWP app error. This particular error can occur to any Universal Windows Platform or UWP application and according to security experts, it is due to some XAML parsing error. To fix this error, you can try to reinstall the faulty program or check its privacy settings. You can also run both the Program Compatibility and Windows Store Apps troubleshooters as well as run System Restore. For more information, check out the given options below.

Option 1 – Try to reinstall the faulty application

If you encounter this error in an application that is not a system-related one, then you can just uninstall it from the Windows 10 Settings app and then reinstall it again from the Microsoft Store. On the other hand, if it is a system application like the Camera or Calculator app, you can just uninstall and reinstall it using a PowerShell script.

Option 2 – Try to check the Privacy Settings of the concerned app

You might also want to check if all the Privacy Settings required for a certain application are configured properly as it could also cause issues like the Windows.UI.Xaml.Markup.XamlParseException UWP app error.

Option 3 – Try to run the Program Compatibility Troubleshooter

You might also want to run the Program Compatibility Troubleshooter. This built-in troubleshooter is available in the Windows Update & Security section. From there, select Troubleshoot. This will find a list of programs for you and since you have already downloaded the driver files, just click on Not Listed located at the top of the program list. After that, browse and select the driver files and then let the program do its job. In addition, you can try to run the Windows Store apps troubleshooter as it can also help you resolve the problem.

Option 4 – Run System Restore

If you have recently made changes in your computer’s settings, you could also run System Restore to fix the Windows.UI.Xaml.Markup.XamlParseException UWP app error. How? Refer to these steps:
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  • After that, type in “sysdm.cpl” in the field and tap Enter.
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Error occurred while checking for updates in VLC
There is no doubt that the VLC media player is one of the best kinds of media players available today. However, it is not without any issues and one of the common issues encountered by users is VLC’s inability to be updated. And when you try to update VLC, you only get an error message saying, “An error occurred while checking for updates”. This inability to update VLC can be quite a headache for many users especially the ones who are facing other issues in VLC and has to update it in order to resolve them. So how will you update VLC and fix its issues when you can’t even update it in the first place? Worry not as this post will help you out. Refer to the suggestions laid out below to resolve the issue in updating VLC.

Option 1 – Check if VLC is not being blocked by the Firewall

There are instances when the Firewall like the Windows Defender Firewall blocks VLC for some unknown reason without your knowledge. Thus, you need to allow VLC to get past the Firewall in order for you to fix the issue else you won’t be able to send out a network communication. To do that, follow the steps below.
  • Tap the Windows key + I to open the Settings app.
  • Then click on the Update & Security option.
  • After that, click on Windows Security and click the Open Windows Defender Security Center option. This will open the Windows Defender antivirus and antimalware program.
  • From there, click on Firewall & network protection.
  • Next, click on Allow an app through Firewall. You should see a list of programs. Scroll down until you see VLC and make sure that all the boxes are ticked including the Public and Private ones.
  • Once you’re done, restart your PC and then try updating VLC again.
  • Just open VLC and select the Help menu and click on Check for Updates.

Option 2 – Try running the VLC media player as an administrator

There are programs designed for Windows 10 that won’t work fully unless some parameters are met. In most cases, starting the program as an admin should resolve the problem, thus, that’s what you have to do to try and fix the “An error occurred while checking for updates” in VLC.
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  • After that, click the Compatibility tab and then tick the box labeled “Run this program as an administrator”.
  • Next, click the OK button and then open VLC again and try updating it. That should fix the problem.
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Fix Winload.efi file missing error
The Winload.efi file is an Extensible Firmware Interface or EFI file. EFI files are executable files for the firmware of the computers that are mainly based on UEFI and execute the tasks of loading the files to the bootloader of the computer. They are used for a specific set of tasks such as turning on the computer, installing Windows, restarting the computer or resetting it, and so on. This is why the Winload.efi file is a significant file so if it gets corrupted, lost, or damaged, it would be impossible for the Windows operating system to proceed. Here are some errors you can encounter that are related to the Winload.efi file:
  • efi is missing
  • efi cannot be found
  • efi is missing or contains errors
  • This program can’t start because winload.efi is missing from your computer
  • This application requires the file winload.efi, which was not found on this system.
  • There was a problem starting [path]winload.efi. The specified module could not be found.
In addition, the 0xc0000225 , 0xc00000e and 0xc0000001error codes are also associated with the Winload.efi file. Before you start troubleshooting the problem, you can try to perform System Restore first. This will help undo any changes you’ve made in your computer that might have triggered the Blue Screen error. To perform System Restore, here’s what you have to do:
  • First, press the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that your create a System Restore point first.

Option 1 – Try rebuilding the Boot Configuration Data (BCD) and repairing MBR

  • Once you get to the Welcome Screen part, click on Next.
  • Afterwards, click on the Repair your computer option located on the bottom-left part of the window.
  • Then click on Troubleshoot.
  • Next, select the Advanced Options and then Command Prompt.
  • Once Command Prompt has been pulled up, the following commands to rebuild BCD files and repair MBR. Don’t forget to hit Enter right after you type each command.
    • bootrec /repairbcd
    • bootrec /osscan
    • bootrec /repairmbr
  • Once the command line is successful in finding out a Windows installation, hit Y to let it boot from the list which will successfully rebuild BCD.
  • Now type “exit” to close Command Prompt and then restart your computer to successfully apply the changes made.

Option 2 – Disable the Secure Boot in the BIOS

Disabling the Secure Boot in the BIOS settings is definitely recommended to resolve errors related to the Winload.efi file. To disable Secure Boot, here’s what you have to do:
  • First, boot your computer into Windows 10.
  • Next, go to Settings > Windows Update. From there, check if there is anything that you have to download and install if you see any available updates. Usually, OEMs send and update the list of trusted hardware, drivers, and operating systems for your computer.
  • After that, go to the BIOS of your computer.
  • Then go to Settings > Update & Security > Advanced Startup options. If you click on Restart Now, it will restart your computer and give you all the advanced options.
  • Next, select Troubleshoot > Advanced Options. As you can see, this screen offers you further options including System restore, Startup repair, Go back to the previous version, Command Prompt, System Image Recovery and UEFI Firmware Settings.
  • Select the UEFI Firmware Settings which will take you to the BIOS.
  • From there, go to Security > Boot > Authentication tab where you should see Secure Boot. Note that every OEM has its own way of implementing the options so it varies.
  • Next, set Secure Boot to Disabled and set Legacy Support to On or Enabled.
  • Save the changes made and exit. Afterward, your computer will reboot.

Option 3 – Run System File Checker scan

You might also try running the System File Checker or SFC scan to fix the error. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:
  • Hit the Win + R keys to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them
  • Reboot your computer.

Option 4 – Disable the Early Launch Anti-Malware Protection

  • You need to restart your computer in the Start Menu first while holding down the Shift key on your keyboard.
  • After that, it will restart your computer to Startup Settings.
  • Now ensure that the 8th option is labeled as “Disable early launch anti-malware protection.
  • Then tap the F8 key since the aforementioned option above is listed at number 8. This should launch and load Windows on your PC with the Early Anti-malware protection disabled for that session only when you try to carry out the same task and then check if the error related to the Winload.efi file is now fixed.
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Fix Windows Update Error 0x80071a91
Windows Update Error 0x80071a91, what it is? As you know, Windows Updates are very essential to the operating system since they push with them the important security updates that are crucial to the system. And if a Windows Update is delayed, it can the system vulnerable to potential threats. Thus, this kind of issue must be resolved right away. One of the errors that you can encounter while updating your computer is the Windows Update Error 0x80071a91. The error code 0x80071a91 occurs when the “Transaction support within the specified file system resource manager is not started or was shut down due to an error”. This happens when a service called “File System Resource Manager” or FSRM does not function due to some reason. To fix the Windows Update Error 0x80071a91, here are some suggestions that could help.

Option 1 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update Error 0x80071a91. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 2 – Disable the antivirus program temporarily

There are times when the antivirus program installed in your computer blocks file access and even disk access. Thus, disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 3 – Try resetting the File System Resource Manager

As pointed out earlier, the error 0x80071a91 pops up when the FSRM service suddenly stops working and so resetting this service via Command Prompt might resolve the problem. To do so, follow the steps below.
  • In the Windows Search box, type “command prompt” and hit Enter.
  • Then right-click on Command Prompt from the related search results and click the “Run as administrator” option.
  • After opening Command Prompt as admin, type the following command and hit Enter:
resource setautoreset true C:
  • After that, exit Command Prompt and restart your computer and then check if the problem’s fixed by running Windows Update again.

Option 4 – Flush the contents of the SoftwareDistribution folder

You have to stop a couple of services such as BITS, Cryptographic, MSI Installer, and Windows Update Services. And to do that, you need to flush the contents in the SoftwareDistribution folder. The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauserv net start bits

Option 5 – Delete the Common Log File System transaction logs

You might also want to delete the Common Log File System or CLFS transaction logs to fix the Windows Update Error 0x80071a91.
  • Open an elevated Command Prompt.
  • Then type each of the commands listed below and press Enter after you type each one of them.
    • cd /d %SystemRoot%System32SMIStoreMachine
    • attrib -s -h *
    • del *.blf
    • del *.regtrans-ms
  • After you’ve executed the commands given above, restart your computer and try to update Windows 10 again.
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Fix Boot Device Not Found Error in Windows
If you encounter an error saying, “Boot Device Not Found” when you turn on your Windows 10 computer, then you’ve come to the right place as this post will guide you on how you can fix this problem. Apart from the error message, you will also see a message that states, “Please install an operating system on your hard disk, Hard Disk<xxx>”. You will then be asked to tap the F2 key to initiate the System Diagnostics. If you install the Windows operating system, it becomes the boot device, and when your computer boots, the UEFI or the BIOS looks for the operating installed on your drive and continues the process. So when you encounter the “Boot Device Not Found” error, this means that the UEFI or the BIOS wasn’t able to locate the drive where it can boot. There are several suggestions you can check out to resolve this error. You can try checking the connection with your boot drive or change the boot order. You can also fix the Boot Record from Recovery and see if the primary partition is active or not. But before you troubleshoot the problem, make sure that you have a bootable Windows USB drive ready since two of the options provided below will require you to boot into the Advanced Recovery mode. Once you have this covered, proceed to each one of the following options.

Option 1 – Try checking the connection with the boot drive

If you have a custom computer that comes with a cabinet, you might want to open it and remove any connected power supply, and then check the wires. As you know, drives are connected with the motherboard using a cable. So all you have to do is check if both ends are connected properly and make sure that the connection is not loose. You could also try to unplug the cable and plug it back in.

Option 2 – Try changing the boot order

You might also want to try changing the boot order of your computer. Each time a computer boots, the BIOS or the UEFI follows a boot order. It is the one that tells where to first look for the boot drive and if for some reason, a USB is connected to your computer and the first boot device found in the USB, then you have resolved the problem. All you have to do is to remove the USB device and boot or go into the BIOS and change the boot order yourself.

Option 3 – Try to rebuild the BCD files

The next thing you can do to resolve the issue is to Rebuild Boot Configuration Data or BCD files.
  • You can start by booting into the installation environment for Windows 10 from an installation media.
  • After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
  • From there, select Command Prompt and once you open it, enter each one of the commands given below by sequence.
    • bootrec /FixMbr
    • bootrec /FixBoot
    • bootrec /ScanOS
    • bootrec /RebuildBcd
  • Once you’re done executing the commands given above, type “exit” to close the Command Prompt window and then restart your computer and see if it fixed the “Boot Device Not Found” error.

Option 4 – Try setting the System Partition to Active

Like the first given option, you also have to make sure that you have a bootable Windows 10 USB drive before you proceed to set the System Partition to Active. Once you have it covered, refer to these steps:
  • Boot your computer using the bootable Windows 10 USB drive.
  • Next, click Next when you get to the Welcome Screen.
  • Then click on Repair your computer located at the bottom left part of the window and select Troubleshoot > Advanced Options > Command Prompt.
  • After opening Command Prompt, type the following command and hit Enter to start the Diskpart utility. It is a command line-based utility just like Command Prompt but has a UAC prompt once you provoke it. So if you encounter a UAC prompt, just click on Yes to proceed.
diskpart
  • Now type the following command:
list disk
  • From there, select your primary disk by typing the following command:
select disk number
  • After that, list all the partitions on the selected disk by entering the following command:
list partition
  • The command you just entered will list all the partitions created on your PC including both types of partitions that are visible to a normal user in the File Explorer as well as the ones created by Windows 10 by default which helps it in storing the boot files and other important system files.
  • Now type the following command to select the partition that is usually around 100 MB in size:
select partition number
  • Finally, type the following command to mark the partition active:
active
  • Then type the “exit” command to exit the disk part utility.
Once it’s done, the primary drive should now be active and you should now be able to boot into your computer without the “Boot Device Not Found” error.
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A Guide to Quickly Fixing Error 103

What Is Error 103?

Error 103 is an error that is usually encountered by those who use Google Chrome. This error is usually generated because of a conflict arising between Google Chrome and the antivirus program running on the user’s computer. Primarily, error 103 is an incompatibility issue. It is not critical in nature. However, since it will disrupt the smooth functioning of the browser, it is strongly advised to rectify this error that is generated due to any temporary conflicts between the logic of the two programs namely Google Chrome and antivirus. In layman's terms, it would be only justified to say that this error has a lot to do with the way programs react to each other in real-time.

Solution

Restoro box imageError Causes

When the error is displayed to the user, it usually states something like ‘chrome error 103 connection aborted’, ‘chrome error 103 err_connection_aborted’ or ‘Error 103 (net: ERR_CONNECTION_ABORTED): Unknown error. This begs the question, what triggers this error? Here it is important to understand that Google Chrome constantly applies to upgrade. In most instances, the upgrades almost go unnoticed. In the meanwhile, there are other programs running on any system such as firewall, Antispyware, or antivirus programs. All such programs govern the functionality of the web browser. Now, when the web browser attempts to update and any programs on the system view the update as a threat, the connection to the internet will be terminated. It is also important to understand that these programs will keep you from upgrading or from doing anything with your browser.

Further Information and Manual Repair

google chrome error 103Before we move on to the discussion of fixing the underlying causes for error 103, it is important to understand all those programs that are most likely to generate this error. A list of all such programs is outlined below as follows.
  • Kaspersky Pure 3.0
  • Kaspersky ONE
  • Kaspersky small office security 2013
  • Kaspersky internet security 2013
  • Kaspersky antivirus 2013
A downside associated with error 103 is that it won’t disappear on its own. That’s why it is important to make some manual changes as there are no tools available online to rectify this error automatically. Follow the steps listed below to easily fix the problem.
  • Click on the Start button.
  • In the search box, enter ‘expand.exe’.
  • Right-click on the file that appears and select the option ‘Open Folder Location’.
  • Now, copy the file and paste it at the destination ‘C:\Windows\System32’.
  • If you are not able to find the file, it is advised you copy it from Windows Installation Disk.
  • Now, click on the ‘Start’ button again.
  • Find and select ‘Run’.
  • Now enter ‘C: ’ in the search box and press Ok.
  • Now right-click anywhere on the screen, select new, and then select folder.
  • Rename this folder. Change the name from ‘New Folder’ to ‘Temp’.
  • Now go to the Start button again.
  • Select ‘Run’ once again.
  • Type ‘cmd.exe’ in the command prompt and press Ok.
  • Now type Command. Press enter.
  • Now type this code as it is: ‘set TMP=C:temp’ and press enter.
  • Now restart the browser.
  • If it fails, install Google Chrome once again.
  • Just make sure everything is in sync to avoid any data loss.
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What to do if Remote Desktop is not working or won’t connect in Windows 10
One of the biggest annoyances in Windows 10 is that it’s upgrading from one version to another. Although these upgrades are necessary to fix some bugs or improve user experience, some of them actually bring bugs into the computers instead. And in one of the recent Windows 10 updates, a lot of issues were found especially for users who use Remote Desktop on a daily basis. The error stacks up as Windows 10 Remote Desktop Protocol client is not working or won’t connect and can’t find the computer HOSTNAME generally. Based on the reports by users who experienced this issue, there are two cases around it:
  1. Users who try to reach a specific website or folder on the network
Some users encounter this error when they try to run the Network Troubleshooter. Even when they add the server name inside it, it still won’t identify the problem, and unpredictably, the driver seems to appear and disappear every now and then. And even after connecting, the network commands don’t work at all. This is really troublesome for users who have lots of PCs and all the other systems do not appear on the network.
  1. Remote Desktop isn’t able to find the computer HOSTNAME
Some other users reported that the error appeared when they use the classic remote desktop software. It keeps on failing and throwing the error message, “Remote Desktop can’t find the computer “HOSTNAME”. If this is the same scenario you are having, it means that “HOSTNAME” does not belong to the specified network. So you need to verify the computer name and domain where you are trying to connect to. There are times when it used to work after some users tried connecting to the domain a couple of times. However, when users try to use the UWP version of Remote Desktop, it seems to connect most of the time. This kind of problem is definitely a DNS issue. It could be that there are two different records on the DNS server which is why it connects and other times it doesn’t. When it is able to resolve the correct address, the drives connect to the PC however, after a couple of minutes, they will suddenly go missing. Using “nslookup” for the hostname, multiple times, you can check this and see if you’ll get identical results all the time.
nslookup [–SubCommand …] [{ComputerToFind| [–Server]}]
If you’ve determined that the drives disappear each time, you may have to change the DNS server or ask your admin to resolve the problem for you. Alternatively, you can also check out another option that has worked for a lot of users. This second option is disabling the IPv6 on the network adapter. In case you don’t know, Windows 10 prefers IPv6 over IPv4 so if you now have issues using IPv6 to connect to the servers, you can change your computer’s settings so that it’ll only use IPv4 instead of IPv6. To do so, follow these instructions:
  • Open Settings > Network and Internet > Ethernet > Change Adapter options.
  • From there, right-click on the adapter for where you want to disable it and then select Properties.
  • Next, look for the checkbox labeled, “Internet Protocol Version 6 (TCP/IPv6)” then uncheck it.
  • Now click on OK and restart your PC to save the changes made.
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