Fix Hello Errors 0x801c004d or 0x80070490

It is common knowledge that when you open a file that contains viruses, it will automatically infect the operating system. This is why most antivirus programs like Windows Defender won’t allow the opening of a file or execution of any associated program if they detected that the file or program could potentially harm the computer. In situations like this, you may get an error stating, “Operation did not complete successfully because the file contains a virus”. In addition, it is also possible that this error message can pop up even for known programs. To open the program or file that triggered the error, you will be given a couple of options in this post but make sure that the program or file is really safe to open and does not contain any virus. You can open the file or execute the program by disabling the Windows Defender or any antivirus program temporarily. You could also try to add an exclusion in your antivirus program or repair File Explorer or run the Disk Cleanup tool. For more details, refer to each one of the options provided below.

Option 1 – Try to temporarily disable the Windows Defender program

Although you could encounter this error with any antivirus program, it is more common in Windows Defender. Thus, you can try to disable it for a while when you open the file or execute the program. To do so, follow these steps:

• First, click on the Start button and go to Settings > Update and Security > Windows Security.
• Here, select the “Open Windows Security” option located in the right pane.
• After that, click on the “Virus and threat protection” option.
• Next, click on Manage settings under the Virus and threat protection settings.
• Then turn off the switch for both Real-time protection and Cloud-delivered protection.
• Now restart your computer and try to open the file or execute the program again and see if it works.
• Note: Do not forget to enable the Real-time protection and Cloud-delivered protection back in Windows Defender.

Option 2 – Try adding an exclusion in the Windows Defender program

• Open the Windows Defender Security Center from the system tray area.
• Next, click the “Virus & threat protection” option and then open the “Virus and threat protection settings”.
• After that, scroll down until you find the “Exclusions” and click on the “Add or remove exclusions” option.
• Then click the plus button and select the type of exclusion you want to add and from the drop-down list, select Folder.
• Next, navigate to the path where the file or program is located.
• When a User Account Control or UAC prompt, just click on Yes to proceed.
• Now try to run the program or file again and see if it worked. If it did, then make sure to turn on your antivirus. However, if it didn’t work, proceed to the next given options below.

Option 3 – Try to run a System File Checker scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the cause why you’re getting the errors 0x8024a11a and 0x8024a112. To run the SFC command, follow the steps given below.

• Type “cmd” in the Start search and then right-click on the appropriate search result.
• Next, select “Run as administrator” to open Command Prompt with admin privileges.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Now restart your computer and see if the problem is fixed or not.

Option 4 – Run the Disk Cleanup tool

You can also try using the Disk Cleanup tool. To use it, refer to these steps:

• Tap the Win + R keys to open the Run dialog box and then type “cleanmgr” in the field and hit Enter to open the Disk Cleanup window.
• After that, select the drive you want to clean.
• Now click OK to clean the disk and restart your computer.

DirectX function GetDeviceRemovedReason error is a DirectX error that comes up during playing games on Windows 11 operating system. Usually, the error occurs in gaming systems powered by AMD and very rarely if any times at all on Nvidia or intel platforms. If you are one of the gamers affected by this error, fear not because we have a solution for you. Follow provided fix guide in order to correct this error and get back to gaming asap.

1. Update drivers

The first thing of course is to update your graphic card driver, you can do this with your graphic cards panel software or directly in Windows itself but the best practice and one that I would recommend is to go to your graphic card manufacturer’s website and download the latest driver there, and then install it inside Windows 11.

2. Change power mode

Changing power mode inside Windows 11 can solve this issue since sometimes Windows power manager if it is set to anything except best performance can interfere with the proper functioning of the graphic adapter, and because of this error. To change the power setting do the following:

1. Press ⊞ WINDOWS + I to open settings
2. Click on the System tab
3. Select power & battery on the right part
4. Click on the menu beside power mode
5. Select the best performance

3. Run SFC scan

Corrupted system files can also cause this error and if previous steps have not resolved it we will use Windows built-in tool SFC scan to find and repair all bad files in windows.

1. Press ⊞ WINDOWS + S to open the search menu
2. Type in Windows terminal and run it as administrator
3. If prompted click on YES on UAC
4. Press CTRL + SHIFT + 2 to run command prompt
5. Type in sfc /scannow and press ENTER
6. Wait for the whole process to finish and then reboot your system

4. Reinstall the problematic game

Sometimes game files can get corrupt and maybe even overwritten, try with game reinstallation if the problem still persists.

If you encounter errors 1603 and 0x00000643 on your Windows 10 computer while trying to install or update your Google Chrome browser. Although most errors can be fixed by some simple troubleshooting steps, that is not the case for these two errors since they have pretty specific solutions. To resolve errors 1603 and 0x00000643 on your Chrome browser, here are some solutions you need to check out.

Option 1 – Try to run Microsoft Install and Uninstall Troubleshooter

Running the Microsoft Install and Uninstall Troubleshooter could help you fix errors 1603 and 0x00000643 in Chrome as well as the following issue in your Windows 10 computer:

• Corrupted registry keys on 64-bit operating systems.
• Corrupted registry keys that control the updated data.
• Problems that:
  • Prevent new programs from being installed.
  • Prevent new programs from being installed.
  • Problems that block you from uninstalling a program through Add or Remove Programs (or Programs and Features) in Control Panel.

To use the Microsoft Install and Uninstall Troubleshooter, refer to the given steps below.

• First, right-click on the downloaded MicrosoftProgram_Install_and_Uninstall.meta.diagcab file and run it with administrative privileges.
• Next, it will offer you two scenarios to troubleshoot namely, “Installing” or “Uninstalling” and you have to select Installing to resolve the current errors.
• After that, it will show you a list of available programs on your computer. From there, select Google Update Helper and then click Next.
• It will then start to troubleshoot the problem and will automatically apply the fixes for you. It will offer you to uninstall Chrome if it turns out that it’s the root cause of the problem.
• After that, you need to download Google Chrome again and then reinstall it.

Option 2 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:

• Hit the Win + R keys to open the Run dialog box.
• Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
• From there, rename the default folder and name it something else, e.g. “Default.old”.
• After that, install Google Chrome again and check if the issue is now fixed.

Option 3 – Try running the Chrome Cleanup tool

You might want to run Google Chrome’s built-in Malware Scanner & Cleanup tool as it could also help in getting rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and anything else that might overtake the network and could affect the performance of the browser.

Option 4 – Try to run the Network Troubleshooter

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Option 5 – Reset Chrome

Resetting Chrome can also help you fix the error. This means that you will be restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

The Disk Management tool in Windows 10 is a built-in tool that contains a user interface used to manage disk partitions to administrators of the computer. There are lots of instances when you have to change the size of the hard disk partition or reduce the size and so on. This is where the Disk Management tool comes in. It’s useful as the command line interface can be quite confusing and risky for some users. However, there are cases when this tool stops working. A proof of this the reports submitted recently by some Windows 10 users. Based on the reports, the Disk Management does not load or respond. If you are having the same problem, read on as this post will give you some suggestions on what you can do to resolve the problem.

Option 1 – Try restarting the Disk Management Service

• Tap the Win + R key combination to open the Run dialog box.
• Then type “services.msc” in the field and hit Enter or click OK to open the Windows Services Manager.
• Next, scroll down in the service list until you see the Virtual Disk Service. Double click on it to open and then select Automatic.
• Click on Apply and OK to save the changes made.
• If it hasn’t started yet, you can just click on the Start button to start the Service. The Virtual Disk service provides management services for disk, volumes, file systems as well as storage arrays.
• Now save all the changes you’ve made and restart your computer. Then check if you can now use the Disk Management tool without any problem.

Option 2 – Try using the System File Checker scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be causing some issues with the Disk Management tool. To run the SFC command, follow the steps given below.

• Boot your PC into Safe Mode.
• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 3 – Try using the DISM tool

Aside from the System File Checker, the DISM tool can also help you resolve the issue with the Disk Management tool. It helps in restoring the health of your computer.

• Open the Command Prompt as admin.
• Then type in this command: Dism /Online /Cleanup-Image /RestoreHealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Try using Diskpart and Fsutil

If both the System File Checker and DISM tool didn’t work, you can use command-line tools like diskpart and fsutil. These command-line tools are powerful but you need to be careful especially if you’re not that familiar with using them. However, it’s recommended that you have somebody who knows if you’re really inexperienced with this kind of stuff.

If you have recently installed a new internal or external hard drive or SSD and you’ve noticed that its status on the left side of the Disk Management tool states “Unknown Not Initialized”, this indicates that Windows can’t initialize the disk and that you won’t be able to use this new SSD or hard drive. You can encounter this kind of issue randomly and not just with a new hard drive or SSD but also with existing drives. There are times when you won’t be able to find your drive or partition in the File Explorer. In such a case, you have to check the Disk Management if your drive or partition is there physically. You also have to check if you can see it as Not Initialized. If it is, then this means that the disk or partition does not have a valid signature that is if it’s not registered with the system properly. Note that a disk is registered when you format it at least once so if the disk was available before, then it could be somehow corrupted. To resolve the problem, you can try to initialize the disk manually or bring it online and add a drive letter. You can also try checking the Device Manager for issues or check the cable physically.

Option 1 – Try to manually initialize the disk

Since initializing the disk is the most common way to resolve the “Unknown Not Initialized” error, this is what you have to try first.

• To initialize the disk manually, you have to open the Disk Management from the WinX menu by tapping Win + X keys and selecting Disk Management.
• From there, you can find the non-initialized disk. Right-click on it and select the “Initialize Disk” option.
• Next, select the partition style. It is recommended that you use the MBR option instead of the GPT or GUID Partition Table.
• Now click the OK button. Your hard drive or SSD should now initialize without any problem.

Option 2 – Set the disk Online and add the Drive letter

• If the disk appears to be offline under Disk Management, right-click on it and select the Online option.
• On the other hand, if the disk is already set Online but does not have a drive letter, right-click on it and select the Change drive letter and path option.
• Select a letter that is not allocated yet.
• Once you’re done, you have the option to format the disk in either NTFS or FAT32 but if you are using a 64-bit computer, make sure that you opt for NTFS.

Option 3 – Try to check any issues in the Device Manager

It is also possible that the hard drive is not working properly due to some driver issues. Thus, it’s better if you check the Device Manager and see if that drive is listed with a yellow exclamation mark next to it. And if that’s the case, you have to right-click on that drive and select the Uninstall drive option. After that, click on Action and then run the Scan for hardware changes. It should fix the problem.

Option 4 – Try to physically check the cable

You might also want to check the physical status of the wires and see if they are connected properly or not. Specifically, you have to check two cables, such as:

• The first one is the power cable that’s connected to your SMPS.
• Next is the one that’s connected to your motherboard.

If any of the two cables are not working or missing, then it’s no wonder why your drive has an “Unknown Not Initialized” status. Thus, you need to have them replaced to fix the problem.

Dsound.dll Error Code - What is it?

Dsound.dll is a type of Dynamic Link Library. This is one of the many files that are associated with DirectX software. And DirectX software is used by most Windows-based games. Dsound.dll contains small programs that help run and load Windows-based games on your system. The Dsound.dll error pops when Windows-based games are unable to load and run on the computer. The error code appears on the screen in one of the following formats:

• "The file dsound.dll is missing"
• "File dsound.dll not found"
• "Dsound.dll not found. Reinstalling might help fix this."
• "Dsound.DLL Not Found"

Solution

Error Causes

Dsound.dll error is generated due to multiple reasons. These include:

• Corrupt, damaged, or missing Dsound.dll file
• Malware infection
• Outdated drivers

To play the games on your computer, it is important to fix the Dsound.dll error immediately.

Further Information and Manual Repair

To resolve Dsound.dll error at home on your own without hiring a professional and spending hundreds of dollars in repair, here are some methods you can try:

Method 1 - Restart Your PC to Resolve

Sometimes the error may be a fluke and can be resolved by simply restarting your PC. So, before you try other methods, it is recommended that you restart your system first. If it resolves the issue, then that’s great. If it doesn’t, then try other methods given below!

Method 2 - Reinstall the Deleted Dsound.dll File

Since DLL files are shared files, there is a possibility that while uninstalling a game on your PC, you might have accidentally deleted this file too. If so, check your recycle bin and search for the deleted file. If you locate it, simply restore it. But if you can’t, then download the Dsound.dll file from a reliable DLL website. Make sure that the site is authentic because the last thing you want is to download malware instead of a DLL file.

Method 3 - Update Driver for Your Video Card

If Dsound.dll error occurs because of outdated drivers, then update them to resolve. You can do this by using a driver update wizard from within Device Manager. The wizard will guide you through the process, making updates simple.

Method 4 - Remove Malware

Download a powerful antivirus to scan and remove malware from your system. A malware infection can trigger a Dsound.dll error too.

Method 5 - Uninstall the Game and then reinstall it again

Try uninstalling the game during which you experienced this error. Sometimes the error may pop because of improper game installation. Uninstall it and then reinstall it. Once you’ve reinstalled it, try accessing it again. If it is accessible, the error is resolved.

Method 6 - Repair the Registry

DLL errors are also related to the registry. These files can get damaged if the registry gets loaded with junk files and cookies. In such as situation clean and repair the registry. You can do this manually but it can be time-consuming and tricky if you are not technically sound. Therefore download Restoro. It is a powerful and user-friendly PC Fixer embedded with a registry cleaner. The registry cleaner scans and removes all junk files clean the registry and repairs damaged DLL files immediately. Click here to download Restoro and resolve error Dsound.dll today!

LINUX has become more than just a dedicated server Operating system, more and more it is gaining ground in home computers as well and as services like Steam and Gog are offering their titles for LINUX it is gaining more and more ground daily.

Why LINUX?

So, what makes LINUX so good? First of all security, no other Operating system has that high level of security like LINUX and that is the reason why it is widely used as a server. Other advantages are it is less resource hungry and its architecture is made in such a way that it does not has applications remains and traces which remain in the system, once an application is deleted from OS, it is deleted and every trace is removed from OS. Apple OS is based on LINUX kernel but made specifically for their hardware.

LINUX popularity

So naturally, the question pops up why LINUX is not more popular? One of the reasons is its difficulty, to work in LINUX you need to have some level of computer knowledge, Windows is more user-friendly and a lot of people prefer the ease of use to features. This is somewhat been fixed sort of speak in last years since we have LINUX distributions which aim to be more simple and user friendly but it is far from easy of use of one Windows. Another big reason was software support. Altho some powerhouse software has its LINUX versions and works just fine, even better than on Windows, your typical user applications lack and games were almost non-existent making LINU users rely on Windows emulation software for simple applications, and often it did not work properly. This has also changed for the better in later years but as with the previous point, it is still far from being Windows wide.

What is LINUX distro?

Linux comes in different versions called distributions. What this means is that the basic core of the Operating system is the same though all LINUX versions and all LINUX drivers and software will work on anyone, they will visually and feature-wise be different. Also, they will be more complex for use or they will have different hardware requirements. Choosing the right LINUX distribution is no easy task and we are here to help you by offering you certain points and guides in hopes to direct you on the right path.

What Do You Need the Distro for?

This might be perhaps the most crucial question when trying to decide which LINUX distribution you want to install. Depending on your preferences and goal like work, games, security, media you will need to consider the best distributions in the field of your preference. A very good place to get this kind of information is on DistroWatch. When on-site, navigate to the Distribution category search filter and choose the option best suited to your needs.

What Kind of Software Will You Be Using?

Like the previous question, this one is also your personal preference but it will make difference if you are planning to use a different type of software. If your plans are gaming for example you will want the latest and greatest LINUX kernel version for maximum hardware compatibility. If you are a regular desktop user you will aim for a distro that is updated constantly so you are working with the latest versions of Chrome or Firefox. In some cases, depending on your software you might want to run older but faster distribution.

What Kind of Hardware Will You Be Using?

If your computer is up to date you can run any distribution that you like but if it is an older rig your options might be a little limited. Now depending on the technical characteristics of your computer and its age it may come down to just a few available distributions which are specially tailored to run on old hardware. These kinds of distributions are lightweight and do not take much space but sadly can not offer you the latest and greatest in software but for usual everyday tasks like web browsing, word processing, email viewing, etc they work perfectly fine. You can have a great office machine with proper lightweight distribution offering you all that you need to be able to work.

How Much do you know about computers?

As stated before, LINUX is not as user-friendly as WIndows and your overall technical knowledge can play a big role in deciding which LINUX you want to adapt. If you are more of a casual user then avoid technical distributions which will require to manually tweak tons of stuff, go for more automated ones. If you are a power user however and enjoy wrestling with each detail then perhaps some distro with more command-oriented nature.

What Kind of Community Are You Looking For?

Now you might ask what does community has to do with the operating systems but the same as Windows, LINUX also can have some issues, and sometimes installing drivers will require certain steps to be taken. How it is much easier to find a solution when having a great community surrounding the project I suggest not dismissing this part when choosing your distro. Every community is helpful, but they’re all helpful in different ways. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

CPU Not Compatible – What Is It

Some users wanting to upgrade to Windows 10 from Windows 7 or Windows 8.1 experienced errors with installation. One of these errors is CPU Not Compatible. When you click and run the “Get Windows 10” from your system tray bar, you’ll receive the “CPU is not compatible with Windows 10” error. When this happens, it might be good to check if there’s a bug or if your NX feature (a requirement for the Windows 10 installation) is enabled.

Solution

Error Causes

The “CPU is not compatible with Windows 10” error normally occurs when:

• NX feature is not enabled
• You experienced the Windows 10 bug

Further Information and Manual Repair

To successfully upgrade to Windows 10, your CPU must support Physical Address Extension (PAE), SSE2, and NX features. If any of these features are not activated on your system, it’ll cause the CPU not compatible error. However, some users still reported experiencing this error even though their CPU has these features activated. Normally, this is due to the bug that Windows acknowledged.

If any of these two scenarios apply to your computer, the following methods will help you fix the problem:

Method 1 – Check for bugs

The bug applies to some Windows 7 and Windows 8.1 systems. The bug occurs when the “Get Windows 10” app fails to recognize CPUs as being compatible. This produces a false negative result with a message, “Here’s why Windows 10 cannot be installed on this PC: The CPU isn’t supported”. To fix this bug, Microsoft released an update.

Unfortunately, the patch update (KB2976978 for Windows 8/8.1 and KB2952664 for Windows 7 SP1) to fix the bug may not be automatically downloaded to your computer. If this is the case, you need to verify first if the patch was installed correctly. To do this, follow the steps below:

1. Click ‘Start’ and type in View Installed Updates. The “View installed updates” icon should appear. Click the icon.

2. Go to the Search bar (Top right portion) then type the patch name for your system. Make sure that you type the correct patch name for your system since Windows 7 and Windows 8/8.1 have different names. If you find the patch, it means it’s already installed. You can now upgrade to Windows 10 without the CPU not-compatible error.

3. But, if you can’t find it you need to install the patch manually.

4. Go to Windows Update then click the “Check for Updates” button.

5. Browse through the available updates and look for KB2976978 for Windows 8/8.1 or KB2952664 for Windows 7 SP1

6. Download the right patch. You may need to reboot your system once it’s done.

7. The downloaded patch should be applied after a day or two with the Windows Task Scheduler. Once the patch is applied, you can now upgrade to Windows 10.

Method 2 – Check CPU features and activate them if needed

A major requirement for Windows 10 upgrade is for the CPU to have Physical Address Extension (PAE), SSE2, and NX features enabled on your system. If you receive the CPU not compatible error, one possible cause is that any of the mentioned features are not available OR not enabled on your system. Here’s how you can fix this:

1. Verify if your CPU supports the three instruction sets. You can use software that provides information like this. If all three are available, proceed to the next step.

2. Go to your computer’s BIOS. To do this, reboot your computer. You will need to press a key specific to your computer’s manufacturer (usually it’s F12, F8, F2, or DEL).

3. Look for the NX (No Execute Bit) settings. This is normally found in the “Advanced Configuration” menu, or something similar to this. Just take note that the NX setting can be named differently in BIOS. Some other names include EDB (Execute Disabled Bit), EVP (Enhanced Virus Protection), Execute Disabled Memory Protection or No Excuse Memory Protect.

4. Once you’re in the NX settings, make sure that it’s enabled.

5. Exit the BIOS and SAVE your changes.

6. Boot your computer normally, then try upgrading to Windows 10 again through the “Get Windows 10” app found in the system tray.

Method 3 – Force enabling NX Bit

If changing the settings in your BIOS doesn’t do the trick, your final option is to force enable the NX bit in your Windows system. However, this is only applicable IF and ONLY IF your CPU does support it. To force enable NX bit, do the following:

1. Click Start and go to command prompt (Type “cmd” – no quotes) and press enter.

2. Copy and paste the text below to the command prompt.bcdedit.exe /set {current} nx AlwaysOn

3. Execute the command. You will need to reboot your computer once this is done.

4. Download and install Windows 10

Method 4 – Use a trusted automated tool

If you still experience the error after doing the methods above, you might want to try a powerful and trusted automated tool to fix the job.

Copy & Paste is an essential part of Operating and working on a computer. We copy and paste a lot of different stuff through our workday, moving stuff from application to application. In an earlier article today we have explored troubleshooting and how to repair copy-paste stopped responses, this time we are going to focus on a little feature of Windows 10 called Clipboard history. Clipboard history is a built-in feature in Windows 10 which lets you store multiple copies of different types and then selectively pasting them into another application. Let's say you have multiple copies of different text from different websites and you then paste everything or just some into a Word processor. If this feature sounds interesting to you then let's turn it on. Press the start button and then on settings. In settings window click on System in system dialog click on the clipboard and on the right screen turn ON CLipboard history.

Recently, a lot of users reported getting several error messages when they upgraded their Windows 10 computers. One of these error messages users encountered during a Windows 10 upgrade is the Error 0x8007002C-0x4001E. if you are one of the users who is facing this error, read on as this post will help you fix it. When you encounter this error, you will see the following error message on your screen:

“We couldn’t install Windows 10 We’ve set your PC back to the way it was before you started installing Windows 10 0x8007002C-0x4001E, The installation failed in the SECOND_BOOT phase with an error during PRE_OOBE operation.”

To resolve the 0x8007002C-0x4001E, The installation failed in the SECOND_BOOT phase error, here are some suggestions that might help.

Option 1 – Try flushing the SoftwareDistribution and Catroot2 folders

You have to stop a couple of services such as BITS, Cryptographic, MSI Installer, and Windows Update Services. And to do that, you need to flush the contents in the SoftwareDistribution folder. The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:\Windows\SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After flushing the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 2 – Select the Keep your files option

You can also select the option to perform an in-place upgrade and opt for the “Keep my files” option during an installation as it might make the process a lot smoother and if you need to perform a clean install, you can do so once the setup is completed.

Option 3 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the 0x8007002C-0x4001E, The installation failed in the SECOND_BOOT phase error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

Option 4 – Try to run Microsoft’s online troubleshooter

Aside from the Windows Update Troubleshooter, you can also run the online troubleshooter of Microsoft as it can help you with Windows 10 upgrade errors.

Option 5 – Perform a clean install

If none of the options worked, you can try to clean install Windows 10. Just make sure that you have the ISO from the official Microsoft Website and then a bootable USB drive to install Windows 10 again. Take note that this will delete all the data from your drive where Windows 10 was installed previously.