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How to Fix Unknown Hard Error in Windows 10

The “Unknown Hard” error that keeps on appearing in Windows 10 can put users in an unpleasant situation. This kind of error leads to the freezing of the taskbar, blackening of the screen, and sudden disappearance of the icons on the Desktop. And each time you try to open Windows, the system will only give you an error message saying that it’s a critical error and some applications like Start and Cortana won’t work.

Upon analysis, it seems that the “sihost.exe” is not responding and that it is the one that’s causing the c000021a Unknown Hard error to pop up. Sihost.exe files represent the Shell Infrastructure Host which is an essential component in the Windows operating system. The Windows Shell Infrastructure Host is primarily responsible for handling some graphical elements of the operating system interface such as the Start menu and the taskbar transparency. And so if the Shell Infrastructure or Sihost.exe has stopped, has been removed, or corrupted, you will most likely have issues with the overall functionality of the Windows operating system and you’ll get the Unknown Hard error

In addition, the ctfmom.exe Unknown Hard error may also occur due to incompatible drivers installed on your PC. Ctfmom is a process that identifies inputs such as handwriting, languages, and many more. It’s the one that controls the functions of background behavior. To resolve this issue, you need to first try to identify which application is the one that’s running the sihost.exe file. And if needed, you need to either update or reinstall or completely uninstall the problematic application.

Option 1 – Try to run the System File Checker

The SFC Scan or System File Checker, us a built-in utility in Microsoft Windows that can be found in the C:\Windows\System32 folder. This tool allows users to scan and restore any corrupted system files in Windows that might be causing the Unknown Hard error to appear. Before you use this tool, make sure to find out whether the sihost.exe on your computer is a Trojan that you have to remove or if it’s a file that belongs to a trusted Windows application. Once you have that sorted out, follow the steps below.

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 2 – Try to use System Restore

You can also try using System Restore. This is one of the ways you can use it to back up your PC. Since restore points are created automatically each week by System Restore, you can use System Restore to restore your computer back to an earlier good point in time.

Option 3 – Try to troubleshoot the error in a Clean Boot State

Putting your PC in a Clean Boot state can help you diagnose and troubleshoot the issues in your system. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the Unknown Hard Error.

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

After putting your PC in a Clean Boot State, try creating a system restore point and see if the problem still occurs. Clean Boot troubleshooting is designed to help you isolate the problem. For you to execute a clean boot troubleshooting, you must do a couple of actions (the steps are given above) and then restart your PC after every action. You might have to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it. Note that you must switch your PC back into the Normal Startup mode after you’re done troubleshooting the problem. Here’s how you can do it:

  • From the “Start” menu, go to System Configuration.
  • After that, switch to the General tab and click the option for “Normal Startup”.
  • Next, go to the Services tab and clear the checkbox for “Hide all Microsoft services”.
  • Then find and click “Enable all” and if prompted, you have to confirm.
  • Afterward, go to the Task Manager and enable all the Startup programs and confirm the action.
  • Restart your PC when prompted.

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How to Fix PFN_LIST_CORRUPT Error on Windows
If you suddenly encounter PFN_LIST_CORRUPT Blue Screen of Death error while using your computer then it means that the Page Frame Number or PFN list is corrupted. Page Frame Number is an indexing number used by the hard drive to find out the location of every single file on the physical disk. This kind of Blue Screen error is usually caused by a driver that’s passing a bad memory descriptor list and it can either be temporary or permanent. And so to fix this particular BSOD error, read on as this post contains a couple of suggestions that could help. Keep in mind that when you get a Blue Screen error like PFN_LIST_CORRUPT, the power connection to your PC must not be interrupted and so if you are using a laptop, it’s best if you connect it to a power source. On the other hand, if creating a dump from 0% to 100% takes up more than 5-10 minutes, then you have to force shut down your computer by pressing and holding the Power Key for 10 seconds or at least until the CPU lights turn off. After you do that, proceed to the troubleshooting tips prepared below.

Option 1 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like PFN_LIST_CORRUPT. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 2 – Run a System File Checker scan

You can also try to run a System File Checker or SFC scan in order to scan your computer for corrupted files that might be the cause behind the PFN_LIST_CORRUPT error. Once it finds any corrupted system files, it will automatically fix them. To run System File Checker, here’s what you have to do:
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer after the scan is completed.

Option 3 – Check for any hard disk errors

  • On your desktop, right-click on the “This PC” or computer icon and then select Manage to open the Disk Management. Here you get to check your drive’s health.
  • Next, click on Disk Management on the left side panel.
  • From there, check the state of your drives. If it shows that all your partitions are healthy then it means all is good and that the problem may have something to do with some physical issues with your hard drive.
You might also want to run the CHKDSK utility to help you fix any issues with your hard disk. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
  • Wait for the process to be completed and then restart your computer.

Option 4 – Update the Device drivers

Updating the Device drivers can also help you fix the PFN_LIST_CORRUPT Blue Screen error. To do so, follow the steps below.
  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver and select “Update Driver Software”.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • Restart your PC and then check if the Blue Screen error is now fixed or not.

Option 5 – Disable OneDrive

The PFN_LIST_CORRUPT error might also be caused by OneDrive. Thus, you have to try disabling this program to resolve the problem.
  • Tap the Ctrl + Shift + Esc keys to open the Task Manager.
  • Once the Task Manager is open, click on More Details located at the bottom left portion of the window.
  • Then go to the Startup tab and select Microsoft OneDrive and then click Disable.
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Fix BlueTooth issues in Windows 10
Bluetooth troubleshooting, I believe firmly that each one of us who has Bluetooth sooner or later had some issues with it, after all, it seems that it is in nature of radio transmitters to from time to time due to nature of signal and nature of Windows loose communication between them and can cause device which seems to work properly but can not establish the connection. Most of the time Bluetooth issues are like that, the signal gets lost, the connection is broken, and establishing it again can be sometimes real pain, luckily for you, we have experience in this field and are here to help you and provide you with tips how to solve Bluetooth connection issues based on our own struggles.
  1. Check if BlueTooth is ON

    Yes, this seems stupid and sounds a lot like is it plugged in but here me out. Due to lost connections and different power plans setting inside your Windows, your Bluetooth receiver might be actually turned OFF thus preventing your other device to find your computer. Checking to see if Bluetooth has been by some accident turned OFF and switching it back ON should be the first thing to do and this could be a simple solution for your problem.
  2. Restart the BlueTooth device.

    Yup, another of these have you tried turning it OFF and turn it back ON advice which seems like tech cliche but in the case of Bluetooth, this can actually solve your problem. Radio signals and radio connections are not the same kinds of beasts like cable ones and sometimes Bluetooth device remembers certain information and can cause conflict. Turning it OFF and then back ON will clear its memory and cache and you will be ready for a new start hopefully solving your issue along the way.
  3. Check power supply

    If your Bluetooth device does not have a battery indicator, it would be wise to check on the battery status of the device. Sometimes we forget to charge batteries, sometimes someones have drained them. Checking the battery or just checking if the power supply is working properly should not be overlooked and it definitely should be on your to-do list of quick solutions.
  4. Restart PC

    Sometimes most simple solutions work and if restarting your Bluetooth device did not work, maybe restarting your PC will. When you restart the PC, you clear the cache and many other things that could potentially be the reason for connection issues.
  5. Checks BlueTooth device distance from computer or interference from obstacles

    The Bluetooth device operates via radio waves, and like wi-fi, if the distance from the computer is too large or you have some thick walls in between signal will degrade and be almost useless. Be aware that your PC might catch device waves and detect them but the signal itself could be too weak for the connection to work properly. Take the device and move it closer to the PC to see if the problem will go away, if it does issue was in distance or walls.
  6. Reinstall or update device drivers.

    Sometimes the issue could be in Windows update and old drivers, make sure that all of your drivers are updated with the latest version and that Windows itself has the most recent update in it. Trying to reinstall device cold also solve some the issue.
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    if you tried all previous steps, try removing the device from Windows and then pairing it again. This could solve the issue since Windows itself could have mistakenly saved it like something else and can not recognize it.
  8. Use Windows troubleshooter

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Error occurred while checking for updates in VLC
There is no doubt that the VLC media player is one of the best kinds of media players available today. However, it is not without any issues and one of the common issues encountered by users is VLC’s inability to be updated. And when you try to update VLC, you only get an error message saying, “An error occurred while checking for updates”. This inability to update VLC can be quite a headache for many users especially the ones who are facing other issues in VLC and has to update it in order to resolve them. So how will you update VLC and fix its issues when you can’t even update it in the first place? Worry not as this post will help you out. Refer to the suggestions laid out below to resolve the issue in updating VLC.

Option 1 – Check if VLC is not being blocked by the Firewall

There are instances when the Firewall like the Windows Defender Firewall blocks VLC for some unknown reason without your knowledge. Thus, you need to allow VLC to get past the Firewall in order for you to fix the issue else you won’t be able to send out a network communication. To do that, follow the steps below.
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  • Once you’re done, restart your PC and then try updating VLC again.
  • Just open VLC and select the Help menu and click on Check for Updates.

Option 2 – Try running the VLC media player as an administrator

There are programs designed for Windows 10 that won’t work fully unless some parameters are met. In most cases, starting the program as an admin should resolve the problem, thus, that’s what you have to do to try and fix the “An error occurred while checking for updates” in VLC.
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InboxAce Removal Tutorial

InboxAce is a browser extension for Google Chrome developed by Mindspark and gives users easy access to the most popular email clients with just 1 click away. This extension changes your default search engine, as well as your home page to MyWay.com. Several anti-virus scanners have marked this extension as a Browser Hijacker due to its information mining nature.

While installing this extension monitors user browsing activities. It logs the website you visit, the links you click, the products you buy, basically everything that you do in a browser. This information is later used to display unwanted targeted ads that are injected into your search results.

About Browser Hijackers

Browser hijacking means that a malicious code has power over and modified the settings of your internet browser, without your consent. Browser hijacker malware is designed for many different reasons. Typically, it will drive users to particular websites which are looking to increase their advertising campaign revenue. Many people believe that these kinds of sites are legitimate and harmless but that is incorrect. Almost every browser hijacker poses an actual threat to your online safety and it is vital to classify them under privacy risks. Browser hijackers can also permit other malicious programs without your knowledge to further damage the computer.

How to determine if your browser has been hijacked

Signs that an internet browser is hijacked include: the home page of your respective browser is changed unexpectedly; you observe new unwanted favorites or bookmarks added, usually directed to ad-filled or pornography sites; default online search engine is modified; find new toolbars which you did not add; unstoppable flurries of popup advertisements show up on your computer screen; your browser gets slow, buggy, crashes very often; Inability to navigate to particular sites, especially anti-malware and also other security software sites.

How it infects your PC

Browser hijackers might use drive-by downloads or file-sharing websites or an e-mail attachment in order to reach a targeted computer. They also come from add-on applications, also known as browser helper objects (BHO), browser extensions, or toolbars. Other times you may have unintentionally accepted a browser hijacker as part of a software bundle (usually freeware or shareware). A good example of some notorious browser hijackers includes Conduit, Anyprotect, Babylon, DefaultTab, SweetPage, Delta Search, and RocketTab, but the names are continually changing. Browser hijackers can disrupt the user’s web surfing experience greatly, record the websites frequented by users and steal private information, cause problems in connecting to the internet, and then finally create stability problems, making applications and systems crash.

Tips on how to get rid of browser hijackers

Some types of browser hijackers can be effortlessly removed from your PC by deleting malicious software or any other recently installed freeware. But, most hijackers are extremely tenacious and need specialized applications to eliminate them. And there’s no denying the very fact that the manual repairs and removal methods could be a difficult job for a novice PC user. On top of that, there are many risks connected with tinkering around with the system registry files. Anti-malware software is very effective with regards to picking up and eliminating browser hijackers that normal anti-virus application has overlooked. SafeBytes Anti-Malware will counter persistent browser hijackers and provide you real-time computer protection against all types of malware. In addition to anti-malware, a system optimizer program, similar to Total System Care, could help you fix Windows registry errors, get rid of unwanted toolbars, secure your online privacy, and increase overall computer performance.

Find Out How To Install Safebytes Anti-Malware On An Infected PC

Malware can cause all sorts of damage once they invade your computer, starting from stealing your personal details to deleting files on your computer system. Some malware goes to great lengths to stop you from installing anything on your computer system, particularly antivirus programs. If you’re reading this, odds are you’re stuck with a malware infection that is preventing you to download or install the Safebytes Anti-Malware program on your PC. There are a few fixes you could try to get around with this particular problem.

Remove viruses in Safe Mode

If any virus is set to run automatically when Windows starts, entering Safe Mode could very well block this attempt. Just the minimum required programs and services are loaded when you start your PC into Safe Mode. The following are the steps you have to follow to boot into the Safe Mode of your Windows XP, Vista, or 7 computers (visit Microsoft website for instructions on Windows 8 and 10 computers). 1) At power-on/startup, tap the F8 key in 1-second intervals. This will bring up the Advanced Boot Options menu. 2) Use the arrow keys to choose Safe Mode with Networking and press ENTER. 3) When you are into this mode, you should have online access once again. Now, make use of your browser normally and navigate to https://safebytes.com/products/anti-malware/ to download and install Safebytes Anti-Malware. 4) After installation, do a full scan and let the program eliminate the threats it finds.

Switch over to an alternate web browser

Some viruses may target vulnerabilities of a particular web browser that block the downloading process. If you’re not able to download the security software using Internet Explorer, this means malware could be targeting IE’s vulnerabilities. Here, you must switch to another browser such as Firefox or Chrome to download Safebytes software.

Make a bootable USB anti-virus drive

Another option is to save and operate an anti-malware program completely from a Thumb drive. Adopt these measures to run the antivirus on the affected computer. 1) On a clean computer, install Safebytes Anti-Malware. 2) Plug the Thumb drive into the clean computer. 3) Double click on the exe file to open the installation wizard. 4) When asked, select the location of the USB drive as the place where you would like to put the software files. Follow activation instructions. 5) Unplug the pen drive. You may now utilize this portable anti-virus on the affected computer system. 6) Double click the EXE file to open the Safebytes tool right from the pen drive. 7) Simply click “Scan Now” to run a complete scan on the affected computer for viruses.

A Look at the Best AntiMalware Program

If you are looking to download the anti-malware program for your PC, there are various tools in the market to consider but you just cannot trust blindly anyone, irrespective of whether it is paid or free program. Some are very good ones, some are ok types, and some are just bogus anti-malware programs that could ruin your computer themselves! You should select one that is dependable, practical, and has a strong reputation for its malware source protection. When considering commercial antimalware tool options, many people select well-known brands, such as SafeBytes, and they are quite happy with it. SafeBytes is a powerful, real-time anti-malware application that is designed to assist the typical computer end user in safeguarding their computer from malicious internet threats. When you have installed this software, SafeByte's state-of-the-art protection system will make sure that no viruses or malware can seep through your personal computer.

SafeBytes anti-malware takes PC protection to a totally new level with its enhanced features. Here are some of the features you will like in SafeBytes.

World-class AntiMalware Protection: Built on a greatly acclaimed anti-virus engine, this malware removal application can detect and remove numerous obstinate malware threats like browser hijackers, PUPs, and ransomware that other typical antivirus programs will miss. Active Protection: SafeBytes gives you round-the-clock protection for your computer limiting malware intrusions instantly. This software will constantly keep track of your computer for suspicious activity and updates itself continuously to keep abreast of the constantly changing threat landscape. Extremely Speed Scanning: SafeBytes’s virus scan engine is one of the fastest and most efficient in the industry. Its targeted scanning highly increases the catch rate for malware that is embedded in various computer files. Safe Web Browsing: SafeBytes checks and gives a unique safety rating to each and every website you visit and block access to web pages known to be phishing sites, thus protecting you from identity theft, or known to contain malicious software. Light-weight: SafeBytes gives total protection from online threats at a fraction of the CPU load because of its advanced detection engine and algorithms. Premium Support: Skilled technicians are at your disposal 24/7! They will promptly resolve any technical issues you might be experiencing with your security software. On the whole, SafeBytes Anti-Malware is a solid program as it has lots of features and could detect and remove any potential threats. You can rest assured that your PC will be protected in real-time as soon as you put this tool to use. You will get the very best all-around protection for the money you spend on SafeBytes anti-malware subscription, there is no doubt about it.

Technical Details and Manual Removal (Advanced Users)

If you’d like to manually get rid of InboxAce without the use of an automated tool, it may be actually possible to do so by removing the program from the Microsoft Windows Add/Remove Programs menu, or in cases of web browser plug-ins, going to the browsers AddOn/Extension manager and removing it. It is also highly recommended to factory reset your browser settings to their default state. If you choose to manually delete the system files and registry entries, utilize the following list to ensure that you know precisely what files to remove before executing any actions. But bear in mind, this can be a tricky task and only computer professionals could accomplish it safely. Also, certain malware is capable of replicating itself or preventing deletion. You’re urged to do this process in Safe Mode.
Files: Search and Delete: 1gauxstb.dll 1gbar.dll 1gbarsvc.exe 1gbprtct.dll 1gbrmon.exe 1gbrstub.dll 1gdatact.dll 1gdlghk.dll 1gdyn.dll 1gfeedmg.dll 1ghighin.exe 1ghkstub.dll 1ghtmlmu.dll 1ghttpct.dll 1gidle.dll 1gieovr.dll 1gimpipe.exe 1gmedint.exe 1gmlbtn.dll 1gmsg.dll 1gPlugin.dll 1gradio.dll 1gregfft.dll 1greghk.dll 1gregiet.dll 1gscript.dll 1gskin.dll 1gsknlcr.dll 1gskplay.exe 1gSrcAs.dll 1gSrchMn.exe 1gtpinst.dll 1guabtn.dll AppIntegrator64.exe AppIntegratorStub64.dll BOOTSTRAP.JS chromegffxtbr.jar CHROME.MANIFEST CREXT.DLL CrExtP1g.exe DPNMNGR.DLL EXEMANAGER.DLL Hpg64.dll INSTALL.RDF installKeys.js LOGO.BMP NP1gStub.dll T8EXTEX.DLL T8EXTPEX.DLL T8HTML.DLL T8RES.DLL T8TICKER.DLL VERIFY.DLL s_pid.dat 1gEIPlug.dll 1gEZSETP.dll NP1gEISb.dll 000653A1.exe Folders: %APPDATA%\InboxAce_1g\ %PROGRAMFILES%\InboxAce_1g\ %PROGRAMFILES%\InboxAce_1gEI\ Registry: Key HKLM\SOFTWARE\Classes\InboxAce_1g.DynamicBarButton Key HKLM\SOFTWARE\Classes\InboxAce_1g.DynamicBarButton\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.DynamicBarButton\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.DynamicBarButton.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.DynamicBarButton.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.FeedManager Key HKLM\SOFTWARE\Classes\InboxAce_1g.FeedManager\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.FeedManager\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.FeedManager.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.FeedManager.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.HTMLMenu Key HKLM\SOFTWARE\Classes\InboxAce_1g.HTMLMenu\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.HTMLMenu\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.HTMLMenu.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.HTMLMenu.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.HTMLPanel Key HKLM\SOFTWARE\Classes\InboxAce_1g.HTMLPanel\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.HTMLPanel\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.HTMLPanel.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.HTMLPanel.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.MultipleButton Key HKLM\SOFTWARE\Classes\InboxAce_1g.MultipleButton\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.MultipleButton\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.MultipleButton.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.MultipleButton.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.PseudoTransparentPlugin Key HKLM\SOFTWARE\Classes\InboxAce_1g.PseudoTransparentPlugin\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.PseudoTransparentPlugin\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.PseudoTransparentPlugin.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.PseudoTransparentPlugin.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.Radio Key HKLM\SOFTWARE\Classes\InboxAce_1g.Radio\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.Radio\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.Radio.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.Radio.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.RadioSettings Key HKLM\SOFTWARE\Classes\InboxAce_1g.RadioSettings\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.RadioSettings\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.RadioSettings.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.RadioSettings.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.ScriptButton Key HKLM\SOFTWARE\Classes\InboxAce_1g.ScriptButton\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.ScriptButton\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.ScriptButton.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.ScriptButton.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.SettingsPlugin Key HKLM\SOFTWARE\Classes\InboxAce_1g.SettingsPlugin\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.SettingsPlugin\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.SettingsPlugin.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.SettingsPlugin.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.SkinLauncher Key HKLM\SOFTWARE\Classes\InboxAce_1g.SkinLauncher\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.SkinLauncher\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.SkinLauncher.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.SkinLauncher.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.SkinLauncherSettings Key HKLM\SOFTWARE\Classes\InboxAce_1g.SkinLauncherSettings\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.SkinLauncherSettings\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.SkinLauncherSettings.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.SkinLauncherSettings.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.ThirdPartyInstaller Key HKLM\SOFTWARE\Classes\InboxAce_1g.ThirdPartyInstaller\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.ThirdPartyInstaller\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.ThirdPartyInstaller.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.ThirdPartyInstaller.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.ToolbarProtector Key HKLM\SOFTWARE\Classes\InboxAce_1g.ToolbarProtector\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.ToolbarProtector\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.ToolbarProtector.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.ToolbarProtector.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.UrlAlertButton Key HKLM\SOFTWARE\Classes\InboxAce_1g.UrlAlertButton\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.UrlAlertButton\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.UrlAlertButton.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.UrlAlertButton.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.XMLSessionPlugin Key HKLM\SOFTWARE\Classes\InboxAce_1g.XMLSessionPlugin\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.XMLSessionPlugin\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.XMLSessionPlugin.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.XMLSessionPlugin.1\CLSID Key HKLM\SOFTWARE\MozillaPlugins\@InboxAce_1g.com/Plugin Key HKLM\SOFTWARE\InboxAce_1g Key HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_INBOXACE_1GSERVICE Key HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_INBOXACE_1GSERVICE%#MANIFEST#%00 Key HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_INBOXACE_1GSERVICE%#MANIFEST#%00\Control Key HKLM\SYSTEM\CurrentControlSet\Services\InboxAce_1gService Key HKLM\SYSTEM\CurrentControlSet\Services\InboxAce_1gService\Security Key HKLM\SYSTEM\CurrentControlSet\Services\InboxAce_1gService\Enum Key HKCU\Software\InboxAce_1g Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ Value: InboxAce Search Scope Monitor Data: C:\PROGRA~1\INBOXA~2\bar.bingsrchmn.exe /m=2 /w /h Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ Value: InboxAce_1g Browser Plugin Loader Data: C:\PROGRA~1\INBOXA~2\bar.bingbrmon.exe00\Control Key HKLM\SYSTEM\CurrentControlSet\Services\InboxAce_1gService Key HKLM\SYSTEM\CurrentControlSet\Services\InboxAce_1gService\Security Key HKLM\SYSTEM\CurrentControlSet\Services\InboxAce_1gService\Enum Key HKCU\Software\InboxAce_1g Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ Value: InboxAce Search Scope Monitor Data: C:\PROGRA~1\INBOXA~2\bar.bingsrchmn.exe /m=2 /w /h Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ Value: InboxAce_1g Browser Plugin Loader Data: C:\PROGRA~1\INBOXA~2\bar.bingbrmon.exe
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How to Fix Stop 0x0000000A Error Code

Stop 0x0000000A - What is it?

Stop 0x000000A is a type of blue screen of death error associated with Windows XP. It occurs either during or after the installation of Windows XP. In other cases, the stop 0x000000A error may occur when the device driver uses an incorrect memory address, causing an IRQ conflict. The Stop 0x000000A error message means that a process or a driver attempted to access a memory section without permission.  The stop error message is displayed in the following format:

Stop: 0x0000000A (parameter1, parameter2, parameter3, parameter4) IRQL_NOT_LESS_OR_EQUAL *** Address x has base at x - filename

Solution

Restoro box imageError Causes

The stop 0x000000A error is triggered due to multiple reasons. These include:
  • Faulty hardware
  • The poor device driver installation
  • Incompatible device driver
  • Viruses and malware attack
  • Disk fragmentation
Blue screen of death errors like the stop 0x000000A error code is critical. These errors may pose serious PC threats. When this error occurs the computer screen turns blue, the program running on the system stops and if the error is not fixed in time it may also result in a system crash and failure.

Further Information and Manual Repair

To resolve the Stop 0x000000A error on your PC, here are some solutions that you can try:

1. Roll Back Drivers

To do this, click on the start button and go to the control panel. Then double click the system icon and locate the ‘System Properties’ window. After that click on the ‘hardware’ tab and then click the ‘Device Manager’ button. Here locate the device that you recently updated which could be causing the IRQ conflict. Now double click the device recently updated and click the driver tab. Then click on the ‘Roll Back Driver' button. Wait for the process to finish and then simply reboot your system.

2. Specify the Hardware Abstraction Layer (HAL)

Another method to resolve the Stop 0x000000A error on your system is to specify the hardware abstraction layer (HAL). This can be done during Windows XP installation startup. Simply press the F5 button on your keyboard while the “Setup is inspecting your computer’s hardware configuration’. When prompted, make sure that you specify the correct computer type and HAL (the Hardware Abstraction Layer). Most computers use a single processor, if your computer also has a single processor then simply select ‘Standard PC HAL’ computer type from the menu. Now reboot your PC and then reinstall the Windows XP operating system. If the error is still not resolved then try turning off features in CMOS settings

3. Turn off Features in CMOS Settings

Turn off all the following features in the CMOS settings:
  • All caching, including L2, BIOS, internal/external, and write back caching on disk controllers
  • Plug and Play
  • All shadowing
  • Any BIOS-based virus protection feature
After turning off these features, try reinstalling Windows XP again. If this works, then that’s great! However, if it doesn’t, then try method 4; maybe the cause of the stop 0x000000A is associated with incompatible drivers.

4. Install Windows XP compatible Drivers

Sometimes device driver compatibility can also shoot up the stop 0x000000A error message. First, remove the drivers that are incompatible with Windows XP. Now obtain and install new Windows XP compatible drivers. To do this, go to the start menu and the control panel. Now double click on Add or Remove Programs icon. Select the drivers that are incompatible with Windows XP and click on the remove button. After that restart PC and install Windows XP, compatible drivers, for the hardware devices on your system.

5. Scan for Viruses and Repair the Registry

If all the methods discussed above do not resolve the stop 0x000000A error on your PC, then it means either your computer is affected by an infection virus or the problem is associated with the registry like disk fragmentation and invalid entries. To scan for both viruses and registry issues simultaneously in seconds, it is advisable to download Restoro. Restoro is an advanced and multi-functional PC repair tool integrated with powerful utilities including a registry cleaner, antivirus, and a system optimizer. It also scans for Active X controls and class ID errors. The registry cleaning utility scans your entire PC for all possible registry issues triggering different error codes including the stop 0x000000A error. It wipes out all the unnecessary files cluttering and damaging the registry including cookies, temporary files, junk files, and invalid entries. It repairs the fragmented disk and the registry thereby resolving the stop 0x000000A error on your system. The privacy error utility functions like an antivirus. It detects all kinds of malicious software on your system including malware, adware, spyware, and viruses. These are removed immediately thus making your PC error-free. Restoro is safe, efficient, and user-friendly. It is compatible with all Windows versions including XP.  It has a sophisticated interface and a neat layout which makes it quite easy to operate and workaround. Click here to download Restoro and repair your PC and resolve the stop 0x000000A error code now!
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Connecting a Wireless Printer to a Windows PC
Although it’s easy to set up wired printers in most cases and they have their charm, you don’t have to be around the printer if you are connected to the same network. So in this post, you will be guided on how you can install and set up a wireless printer on your Windows 10 computer. The idea here is to ensure that your Wi-Fi printer and your Windows 10 computer are connected on the same network and to do that, you need to carry out the following steps:
  • You have to connect the printer to the Wi-Fi network.
  • You have to add the printer or scanner to Windows 10.
  • You have to install the printer software.
  • You have to change the default printer.
  • And troubleshoot the printer.

For more details, follow the instructions below.

Step 1: Connect your printer to the Wi-Fi network. In this step, you need to turn on your printer and look for the option to connect to a Wi-Fi network. Note that the step to connect to the Wi-Fi network depends on what kind of printer you use as well as its OEM since there will be a user interface or a Wi-Fi button that will get the job done for you. Once your printer is connected to the Wi-Fi network, you need to keep it turned on until the setup is completed. Step 2: Next, add a printer or scanner to Windows 10
  • Since you’re already connected to the Wi-Fi network, you now have to go to Settings > Devices > Printers & scanners.
  • From there, click on the Add a printer or scanner option.
  • After that, the scanning process will begin as Windows 10 looks for the printer and once it finds it, it will display the printer in the result.
  • Choose the Wi-Fi printer from the results and click on the Add device option. Once you click this option, Windows will install the drivers via Windows 10 update. Note that this process will apply to all the printers – connected, wireless, and so on.
Step 3: You have to install a printer software In this step, you need to use the driver software from the OEM even though the default printer software works since in most cases, the driver software from OEM works better compared to the default ones and offers much better functionality like ink-saving modes, and many more. Step 4: You now have to change the default printer After installing the printer software, you now have to set or change the default printer in your computer. If you have not installed any printer, the default printer in Windows is the one that saves the files. Now since you have already installed your printer, all that’s left for you to do is to change the default printer of Windows 10 to the one you installed earlier. To do that, follow these sub-steps:
  • Go to Settings and navigate to Devices > Printers & scanners.
  • From there, check the checkbox labeled, “Let Windows manage my default printer” if there are many printers. This will recommend you to use the most used printer. But if you don’t want to switch to the most used printer, then uncheck the checkbox.
  • Once done, click on the printer you want to set as the default one and go to Manage, and then click on the Set as default button.
Step 5: If you have any issues with your newly installed printer, then you need to troubleshoot it One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.
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How to Resolve Dsound.dll Error Code

Dsound.dll Error Code - What is it?

Dsound.dll is a type of Dynamic Link Library. This is one of the many files that are associated with DirectX software. And DirectX software is used by most Windows-based games. Dsound.dll contains small programs that help run and load Windows-based games on your system. The Dsound.dll error pops when Windows-based games are unable to load and run on the computer. The error code appears on the screen in one of the following formats:
  • "The file dsound.dll is missing"
  • "File dsound.dll not found"
  • "Dsound.dll not found. Reinstalling might help fix this."
  • "Dsound.DLL Not Found"

Solution

Restoro box imageError Causes

Dsound.dll error is generated due to multiple reasons. These include:
  • Corrupt, damaged, or missing Dsound.dll file
  • Malware infection
  • Outdated drivers
To play the games on your computer, it is important to fix the Dsound.dll error immediately.

Further Information and Manual Repair

To resolve Dsound.dll error at home on your own without hiring a professional and spending hundreds of dollars in repair, here are some methods you can try:

Method 1 - Restart Your PC to Resolve

Sometimes the error may be a fluke and can be resolved by simply restarting your PC. So, before you try other methods, it is recommended that you restart your system first. If it resolves the issue, then that’s great. If it doesn’t, then try other methods given below!

Method 2 - Reinstall the Deleted Dsound.dll File

Since DLL files are shared files, there is a possibility that while uninstalling a game on your PC, you might have accidentally deleted this file too. If so, check your recycle bin and search for the deleted file. If you locate it, simply restore it. But if you can’t, then download the Dsound.dll file from a reliable DLL website. Make sure that the site is authentic because the last thing you want is to download malware instead of a DLL file.

Method 3 - Update Driver for Your Video Card

If Dsound.dll error occurs because of outdated drivers, then update them to resolve. You can do this by using a driver update wizard from within Device Manager. The wizard will guide you through the process, making updates simple.

Method 4 - Remove Malware

Download a powerful antivirus to scan and remove malware from your system. A malware infection can trigger a Dsound.dll error too.

Method 5 - Uninstall the Game and then reinstall it again

Try uninstalling the game during which you experienced this error. Sometimes the error may pop because of improper game installation. Uninstall it and then reinstall it. Once you’ve reinstalled it, try accessing it again. If it is accessible, the error is resolved.

Method 6 - Repair the Registry

DLL errors are also related to the registry. These files can get damaged if the registry gets loaded with junk files and cookies. In such as situation clean and repair the registry. You can do this manually but it can be time-consuming and tricky if you are not technically sound. Therefore download Restoro. It is a powerful and user-friendly PC Fixer embedded with a registry cleaner. The registry cleaner scans and removes all junk files clean the registry and repairs damaged DLL files immediately. Click here to download Restoro and resolve error Dsound.dll today!
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Fixing netio.sys Blue Screen error in Windows
One of the most important components of a computer in the network. The network, with the help of network devices, makes it possible for all kinds of devices to exchange information. One of the files associated with the network driver is the netio.sys file. It is a system file used by third-party programs to interact with the devices on the network. If you encounter a Blue Screen of Death error that’s related to the netio.sys file then you’ve come to the right place as this post will guide you in fixing it. Here are some of the Blue Screen errors related to the netio.sys file:
  • KMODE EXCEPTION NOT HANDLED
  • PAGE FAULT IN A NONPAGED AREA
  • IRQL NOT LESS EQUAL
  • SYSTEM_SERVICE_EXCEPTION
  • DRIVER IRQL NOT LESS OR EQUAL
  • SYSTEM THREAD EXCEPTION NOT HANDLED
To fix the netio.sys Blue Screen errors on your Windows 10 computer, you can check out each one of the following suggestions.

Option 1 – Try to use the System File Checker

One of the built-in tools in Windows that you can use to fix Blue Screen errors is the System File Checker. This built-in command utility can help you restore corrupted or missing files as well as replace bad and corrupted system files. Chances are, the netio.sys file might be corrupted so to fix it, use System File Checker.
  • First, right-click on the Start button and click on the “Command Prompt (Admin) option.
  • Next, type in the sfc /scannow command and hit Enter to execute it.
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Finally, restart your computer.

Option 2 – Try checking the Memory for any errors

The first thing you can do to check the memory for errors is to run the CHKDSK utility. The CHKDSK utility repairs hard drive errors that might be causing the problem.
  • You need to open “This PC” first.
  • And then right-click on your operating system partition for Windows.
  • Next, click on Properties and navigate to the Tools tab.
  • After that, click on the Check button under the Error Checking section.
  • A new mini window will appear and from there, click on Scan drive.
  • Now let it scan your disk drive partition to check for errors and then restart your computer.
After running the CHKDSK utility, it’s now time to fix issues with your RAM by running the Memory Diagnostic tool. This tool in windows can help resolve the Blue Screen errors related to the netio.sys file by checking and automatically fixing any memory-based issues. To run it, refer to these steps:
  • Tap the Win + R keys to open Run and type mdsched.exe and hit Enter to open the Windows Memory Diagnostic Tool.
  • After that, it will give two options such as:
    • Restart now and check for problems (Recommended)
    • Check for problems the next time I start my computer
  • Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.
Note: After you select your preferred option, your computer will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 3 – Try to update or rollback or disable Network drivers

You might also want to update, roll back or disable your Network drivers to resolve the netio.sys Blue Screen errors.
  • Tap the Win + R keys to launch the Run window and then type in the “mdsched.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Then right-click on each one of the Network drivers and depending on your preference, you can either select “Update driver”, “Disable device” or “Uninstall device”.
  • After that, restart your PC and see if it helped in fixing the netio.sys Blue Screen error.

Option 4 – Perform System Restore

Performing System Restore can also help fix BSOD errors, including the ones related to the netio.sys file. To run System Restore, follow the steps below.
  • First, tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 5 – Run the Blue Screen Troubleshooter

Troubleshooting Blue Screen of Death errors wouldn’t be complete without the Blue Screen troubleshooter. As you know, it is a built-in tool in Windows 10 that helps users in fixing BSOD errors like Storport.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
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How to Repair Bad_Pool_Header Error

Bad_Pool_Header Error - What is it?

Bad_Pool_Header is one of the types of BSOD (Blue Screen of Death) error codes. This error triggers a problem with Windows memory allocation. When this error message occurs, the screen turns blue and locks the user out of the application running on the system. The computer shuts down or restarts.

Solution

Restoro box imageError Causes

There is no one particular cause for the occurrence of the Bad_Pool_Header error code. It may appear on your system due to multiple reasons such as:
  • Device driver issues
  • Cluttered disk
  • Disk writing issues
  • Faulty memory hardware
Driver issues and disk writing issues occur when your try to update new driver versions. During this process, users often forget to remove the files of the uninstalled version from the registry. And due to the presence of the uninstalled driver files in the registry updating and disk writing becomes an uphill task which leads to the Bad_Pool_Header display on the computer screen. The main database of your system is the registry so you need to keep it clean to avoid disk cluttering. The hard disk clutters because the registry saves all the activities that you perform in your system. It saves junk files, internet history, invalid entries, and other unnecessary files. This occupies a lot of your disk space thus resulting in disk cluttering and faulty memory hardware issues triggering the Bad_Pool_Header. Ignoring the Bad_Pool_Header error is not wise. It is advisable to repair the Bad_Pool_Header right away as it can lead to serious threats like system failure and data loss.

Further Information and Manual Repair

The easiest, time and money-saving way to resolve the Bad_Pool_Header error on your system is to install Restoro. This is a high and multi-functional repair tool that features a powerful inbuilt registry cleaner, anti-virus, and a system optimizer. This tool is the one-stop solution for all your PC-related errors including the Bad_Pool_Header blue screen of death error. Whether it’s a driver issue, faulty memory, or cluttered disk, all the causes triggering the Bad_Pool_Header error code fall under the registry which is why it is recommended to install Restoro. Its innovative and powerful registry cleaner scans detect and repair all the errors related to the registry in one go including the Bad_Pool_Header errors. With this helper, you can easily remove all the unnecessary files cluttering your hard disk and damaging your registry. It wipes out the clutter in seconds and frees up disk space.

Why Should You Clean The Registry?

Sometimes the registry also gets cluttered by malicious software like viruses, spyware, and malware. These may also take up your disk space and prevent you to perform disk writing successfully and also corrupt the registry. The privacy error finding utility embedded in Restoro helps you scan for such malicious software on your system and removes them immediately. It lends the software anti-virus properties. When it comes to using repair tools, many users who are not technically sound often worried. They think it may be difficult to operate. If you think the same way, let us tell you that Restoro is very easy to use. It is integrated with a high-functional yet user-friendly interface complemented by simple navigation.

Restoro Special Features

This makes it simple for all levels of users to operate it regardless of whether they are technically adept or not. Restoro is compatible with all Windows versions. You can download it with ease and run it for scans on any Windows version you have installed on your system. To get started, all you have to do is:
  • Click here to install Restoro.
  • Once the installation is complete now run it to scan for errors like the Bad_Pool_Header
  • After that simply click on the ‘repair’ button to resolve
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dxgkrnl.sys Blue Screen Error in Windows
Dxgkrnl.sys is a file related to the Microsoft DirectX driver – a suite of technologies developed by Microsoft to provide hardware acceleration for heavy multimedia applications like 3D games as well as HD videos. However, there are times when you encounter Blue Screen errors for this system file which is quite a lot. So when you encounter a Blue Screen error that’s related to this file, then it could be that the dxgkrnl.sys file is infected with some virus or malware and this might go unnoticed since antivirus programs regard dxgkrnl.sys as a system file. Here are some Blue Screen errors related to the dxgkrnl.sys file:
  • SYSTEM_SERVICE_EXCEPTION .
  • BAD_POOL_HEADER
  • STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL.
  • STOP 0x0000001E:
KMODE_EXCEPTION_NOT_HANDLED
  • STOP 0x00000050:
PAGE_FAULT_IN_NONPAGED_AREA
To fix the dxgkrnl.sys Blue Screen error, here are some suggestions you have to check out.

Option 1 – Try running the DirectX Diagnostic Tool

Since the dxgkrnl.sys error has something to do with the DirectX Graphics APIs, you can run the DirectX Diagnostic tool to resolve the problem.

Option 2 – Try updating or re-installing DirectX

If the DirectX Diagnostic tool didn’t work, you can try to update or reinstall DirectX instead. This can help in fixing the problem because when you reinstall or update DirectX, it will replace the incompatible or corrupted components of DirectX from your computer.

Option 3 – Try to run the DISM commands

You might want to repair potentially corrupted files in your system as having them could also trigger the dxgkrnl.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the dxgkrnl.sys Blue Screen error is now fixed.

Option 4 – Try updating or reinstalling your Graphics drivers

Updating or reinstalling the Graphics drivers in your computer can also help in resolving compatibility issues between the operating system and the driver that also cause this kind of BSOD error.
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 5 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like dxgkrnl.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 6 – Try disabling the SLI Technology in NVIDIA Control Panel

In case you don’t know, there is a technology called SLI that comes with the NVIDIA graphics cards. With the help of this technology, the usage of various GPUs is allowed on a computer and hence helps in triggering the Alternate Frame Rendering and boosts the Graphics Performance directly. This is why this option to disable the SLI technology is suitable in fixing the problem if you are using an NVIDIA Graphics card.
  • Search for NVIDIA Control Panel in the Cortana Search box and then click on the related search result or you can also right-click on the NIVIA icon located in the system tray and then select the NVIDIA Control Panel to open it.
  • After that, navigate to the 3D settings section.
  • Then select the “Set SLI Configuration” option and click on the “Do Not Use SLI Technology” option.
  • Now click on Apply located at the bottom-right corner of the window to save the changes made.
  • Restart your computer.

Option 7 – Try turning off NVIDIA Surround

Note that this option is only applicable if your computer is using the NVIDIA Graphics card.
  • In the Cortana Search box, search for NVIDIA Control Panel and click on the related search result.
  • After opening the NVIDIA Control Panel, go to 3D Settings > Configure Surround, PhysX.
  • Now uncheck the “Span displays with Surround” option and then click on the Apply and OK buttons to save the changes made.
  • Restart your computer.
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