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How to Fix Unknown Hard Error in Windows 10

The “Unknown Hard” error that keeps on appearing in Windows 10 can put users in an unpleasant situation. This kind of error leads to the freezing of the taskbar, blackening of the screen, and sudden disappearance of the icons on the Desktop. And each time you try to open Windows, the system will only give you an error message saying that it’s a critical error and some applications like Start and Cortana won’t work.

Upon analysis, it seems that the “sihost.exe” is not responding and that it is the one that’s causing the c000021a Unknown Hard error to pop up. Sihost.exe files represent the Shell Infrastructure Host which is an essential component in the Windows operating system. The Windows Shell Infrastructure Host is primarily responsible for handling some graphical elements of the operating system interface such as the Start menu and the taskbar transparency. And so if the Shell Infrastructure or Sihost.exe has stopped, has been removed, or corrupted, you will most likely have issues with the overall functionality of the Windows operating system and you’ll get the Unknown Hard error

In addition, the ctfmom.exe Unknown Hard error may also occur due to incompatible drivers installed on your PC. Ctfmom is a process that identifies inputs such as handwriting, languages, and many more. It’s the one that controls the functions of background behavior. To resolve this issue, you need to first try to identify which application is the one that’s running the sihost.exe file. And if needed, you need to either update or reinstall or completely uninstall the problematic application.

Option 1 – Try to run the System File Checker

The SFC Scan or System File Checker, us a built-in utility in Microsoft Windows that can be found in the C:\Windows\System32 folder. This tool allows users to scan and restore any corrupted system files in Windows that might be causing the Unknown Hard error to appear. Before you use this tool, make sure to find out whether the sihost.exe on your computer is a Trojan that you have to remove or if it’s a file that belongs to a trusted Windows application. Once you have that sorted out, follow the steps below.

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 2 – Try to use System Restore

You can also try using System Restore. This is one of the ways you can use it to back up your PC. Since restore points are created automatically each week by System Restore, you can use System Restore to restore your computer back to an earlier good point in time.

Option 3 – Try to troubleshoot the error in a Clean Boot State

Putting your PC in a Clean Boot state can help you diagnose and troubleshoot the issues in your system. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the Unknown Hard Error.

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

After putting your PC in a Clean Boot State, try creating a system restore point and see if the problem still occurs. Clean Boot troubleshooting is designed to help you isolate the problem. For you to execute a clean boot troubleshooting, you must do a couple of actions (the steps are given above) and then restart your PC after every action. You might have to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it. Note that you must switch your PC back into the Normal Startup mode after you’re done troubleshooting the problem. Here’s how you can do it:

  • From the “Start” menu, go to System Configuration.
  • After that, switch to the General tab and click the option for “Normal Startup”.
  • Next, go to the Services tab and clear the checkbox for “Hide all Microsoft services”.
  • Then find and click “Enable all” and if prompted, you have to confirm.
  • Afterward, go to the Task Manager and enable all the Startup programs and confirm the action.
  • Restart your PC when prompted.

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Merge or Delete an OEM Partition in Windows
OEM Partition, also known as System Reserved Partition, is placed by the OEM to help users recover their computers or bring back the original state of the computer when it was bought. If you’ve observed that a part of your hard drive says “Healthy (OEM partition)” in the Disk Management and it occupies space in GBs, then this means that it’s normal and there’s nothing to worry about except that part of the storage space is not available and even when you right-click on it, the only thing it displays is the Help menu. Thus, in this guide, you will be guided on how you can merge as well as delete an OEM partition in your Windows 10 computer. Since the Disk Management tool in Windows won’t let you merge or delete the OEM partition, you can just use the built-in command-line tool known as Diskpart. Note that you have to be extra careful when you run the commands as it could mess your computer up and before you proceed with the instructions provided below, make sure that you create a System Restore point first. Once you have that covered, follow the instructions below. Step 1: Tap the Win + R keys to open the Run dialog box and type “cmd” in the field and tap Enter to open the Command Prompt. Step 2: Next, execute this command to launch the Diskpart tool: diskpart Step 3: Execute this second command to view the list of the disks in your computer: list disk Step 4: Now select the disk you want to manage by executing this command: select disk x Note: In the command above, replace “x” with the letter of your disk. Step 5: After that, execute this command to display all the volumes or partitions: list partition Step 6: Now execute this command to select the partition you want to delete: select partition x Note: You have to replace “x” with the partition you want to delete. Step 7: Once done, execute this command to delete the selected partition: delete partition override Step 8: Afterwards, execute this command to merge the OEM partition with the adjoining value: Extend Note: if you only want to merge part of the partition, you need to use this command “extend [size=<size>]”. For instance, you want to extend its size by 5GB, then you need to type “Extend size=5000”. The size you set is the size you select from the OEM partition. This will extend the selected volume by size in MB or megabytes.
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Error 740 Requested operation requires elevation
If you are trying to open a folder or run a program or delete a file but you encounter an error message instead saying, “Error (740), The requested operation requires elevation” on your Windows 10 computer, then this post should help. Make sure that you follow each one of the options given below carefully.

Option 1 – Always run the program as an administrator

There are some apps that require administrator privilege before they can be opened. So if you are got the “Error (740), The requested operation requires elevation” error when you try to open a particular app on your computer, you have to try opening it as administrator instead. On the other hand, if you are already using an administrator account or if you are a member of the administrator group, this option may not work for you so just proceed to the next one but if you’re only using a regular account, then follow these steps:
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Option 2 – Try to change the folder permissions

If you encounter Error 740 while opening a folder, then you need to try changing the folder permissions.
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Option 3 – Try disabling UAC

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Option 4 – Select the Elevate without prompting option in the Group Policy Editor

There is an option in the Group Policy Editor which allows you to disable the UAC prompt. Disabling the “Elevate without prompting” option can help in resolving Error 740 and to disable it, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
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Computer Configuration > Windows Settings > Security Settings > Local Policies > Security Options
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MS Mariner, new OS for servers based on Linux
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Fix the MEMORY 0x000000FC Stop Error
The Blue Screen of Death error or BSOD is definitely not an issue to face on your computer. Many users, if not all, have already experienced this headache at least once. One of these BSOD errors is the ATTEMPTED EXECUTE OF NOEXECUTE MEMORY error. The bug check error code for this is 0x000000FC and is usually caused by outdated or faulty drivers. In some cases, it could also be caused by an error in the Random Access Memory or RAM. This kind of error in the RAM might be physical, based on drivers, or even some kind of unwanted malware. So basically there are lots of possibilities why this particular BSOD error pops up. If you are currently facing this BSOD error, read on and carefully follow the suggestions given below but before you do that, make sure to create a System Restore point just in case something goes wrong. This way, you can always undo those changes using the System Restore point. Once you have that covered, proceed to the options given below to fix the ATTEMPTED EXECUTE OF NOEXECUTE MEMORY error.

Option 1 – Try updating Windows 10 with all the security patches and updates

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Option 2 – Try updating all your drivers

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  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • Restart your PC.
Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it.

Option 3 – Try running a Memory Check using Windows Memory Diagnostic

As mentioned, this error might be caused by some issues in the memory. To resolve it, you need to run the Memory Check on your Windows 10 PC. Refer to these steps to do so.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “mdsched.exe” in the field and hit Enter to open the Windows Memory Diagnostic.
  • After that, the Windows Memory Diagnostic will give out two options such as:
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  2. Check for problems the next time I start my computer
  • Select any of the given options. After that, your computer will restart and check for memory-based issues upon the restart. If there are any issues, it will automatically them.

Option 4 – Try using the System File Checker via Command Prompt

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be causing the ATTEMPTED EXECUTE OF NOEXECUTE MEMORY BSOD error. To run the SFC command, follow the steps given below.
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  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
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  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
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Computer upgrades are the most common and most efficient ones. RAM upgrade is one of the easiest ones you can do and the most common ones but even as simple an upgrade as this one can cause certain issues. If you are experiencing error 0164, memory size decreased after RAM upgrade we are offering you solutions on how to fix this particular error and get your computer back in working order.
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7 Ways to Fix Error 0x80070020 in Windows 10

Error Code 0x80070020 – What is it?

One of the problems encountered by Windows users when upgrading to Windows 10 from Windows 7 or Windows 8/8.1 is the Error Code 0x80070020. This error code normally occurs when users try to download updates from the Windows Update Website or simply by upgrading to Windows 10. Error Code 0x80070020 also occurs when the device already has a Windows 10 installed.

Once this error is encountered, it will cause malfunction of update installs and display the following message:

An error (-5006 : 0x80070020) has occurred while running the setup. Or The process cannot access the file because it is being used by another process”

Solution

Error Causes

In an attempt to fix Error Code 0x80070020, it is important to pinpoint what the cause is. The most probable cause of this error is due to interference. This error code most likely occurs when there is another automatic update running, for instance, an Antivirus scanning in real-time. If you’re scheduled to have an automatic update during real-time scanning, the Windows 10 update might malfunction.

Further Information and Manual Repair

In trying to fix Error Code 0x80070020, you can perform manual repair methods to resolve the issue effectively and efficiently. Most Windows users can easily employ these manual repair methods, even those who do not have technical abilities. However, there are certain instances where a Windows professional’s help is needed. If you don’t want to face any risk in resolving the issue, it would be best to consult a professional Windows technician or you can also make use of a powerful automated tool.

NOTE: It is best to attend immediately to errors encountered since unresolved errors can result in slowing down your computer’s performance. This might also cause other error messages to arise such as Error Code 0x80070057.

Method One: Restart Your Device

Since Error Code 0x80070020 is most likely encountered due to interference during your update, the easiest method you can do is to close all opened programs and restart your device. After restarting, try to start the update process again.

Method Two: Disable Antivirus Temporarily

Another quick and safe way to fix Error Code 0x80070020 is to disable your antivirus. You must take note though that in doing so, your computer will be susceptible to virus attacks. If you want to proceed with this method, follow these steps:

  1. Locate all programs in process in the notifications area, found in the lower right-hand section of your screen. If in case the antivirus icon is not visible on the taskbar, you may have to click an arrow pointing up to show what programs are currently running.
  2. Right-click on the antivirus icon then select the disable option.

Method Three: Run the Update Troubleshooter for Windows

The Windows Update Troubleshooter may resolve many of the errors encountered by Windows users when installing updates from Windows Update. To execute the troubleshooter, follow the steps below:

  1. Access a menu by holding the Windows key and X. Wait for the menu to appear on the bottom left corner of the screen.
  2. Open the Control Panel.
  3. Change the appearance of files by selecting large or small icons in the View by option located on the upper right section of your screen.
  4. Once you change the appearance of the files, choose the troubleshooting
  5. Run the Windows Update Troubleshooter.
  6. Restart your device then check if this resolves the problem.

Method Four: Execute A Clean Boot

Executing a clean boot means starting Windows using only a few resources, including startup programs and drivers. This safeguards minimizing conflicts and prevent software clash when an update is received. In performing a clean boot, you will be able to pinpoint what caused the manifestation of error code 0x80070020. Check Microsoft’s Support website to know how to execute a clean boot.

Method Five: Reset Windows Update Components

Performing this method is a bit risky and should be your last option if all methods were unsuccessful. This process will alter your device’s registry so you must ensure to perform accurately the steps. A single mistake can lead to modifying your registry erroneously, which might result in the occurrence of other error messages. Carefully follow the steps found on Microsoft’s Support website to successfully reset Windows Update components.

Resetting Windows Update components can also be done by implementing the following steps:

  1. Open the Command Prompt by pressing Windows Key + X. Select Command Prompt (Admin) from the menu.
  2. Stop the BITS, MSI Installer, Cryptographic, and the Windows Update Services.
  3. Rename both the SoftwareDistribution and Catroot2 folders to <name of folder> old.
  4. Start now the BITS, MSI Installer, Cryptographic, and the Windows Update Services.
  5. Exit the Command Prompt then restart your device. After restarting, try installing the updates again.

Method Six: Disable Third-Party Antivirus

A third-party antivirus such as BitDefender may recognize the Windows Update as a threat since the new update of Windows 10 is probably not yet registered with this third-party antivirus vendor. To solve this, you must disable temporarily the antivirus before performing the update. Once the third-party antivirus is disabled, you can now proceed with the updating process. Update as well your third-party antivirus.

Method Seven: Use the DISM Tool for Windows 10

The Deployment Image Servicing and Management (DISM) is a command-line utility that is installed by default in Windows 10 system. This program is used to fix images in Windows. In the case of Error Code 0x80070020, the DISM can repair the recovery image in Windows 10 and can perform as a virtual hard disk as well.

  1. Scan and check files for errors.
  2. Open the Command Prompt by pressing Windows Key + X. Select Command Prompt (Admin) from the menu.
  3. Type sfc /scannow
  4. You can also use the following commands to check for corrupted files:

/CheckHealth – to check for corrupted files or components

/ScanHealth – to check for corrupted Windows image. This may take up to 10 minutes to finish

/RestoreHealth – to check for corrupted Windows image and do an automatic repair. This may take up to 20 to 30 minutes to finish

NOTE: In an instance where you cannot locate the good files in your computer, the system image files may be corrupted. If this happens, you need to have a copy of install.wim from a computer with good Windows 10 OS or the Windows 10 ISO file. Make sure that the source of the good files has the same language, version, and edition of your OS.

Cleaning corrupted files using DISM utility:

Enter the following commands one by one to perform the /RestoreHealth switch using the source path location of good files you copied:

  1. DISM /Online /Cleanup-Image /RestoreHealth /Source:repairSource install.wim
  2. DISM /Online /Cleanup-Image /RestoreHealth /Source:repairSource install.wim /LimitAccess
  3. DISM /Online /Cleanup-Image /RestoreHealth /Source:repairSource install.wim:1 /LimitAccess

For example purposes, the “repairSource” is the source of the good files.

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How to Remove PUP ExpressFiles Tutorial

ExpressFiles is a program developed by Express Solutions. A number of Anti-Virus programs have flagged this program as a Potentially Unwanted Application. In many instances, it is bundled with additional programs on installation.

The program claims it offers users easy to search for various currently popular search terms. During our testing, the software never displays any search results, no matter the search words. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times. The program defines an exception rule in Windows Firewall, allowing it to connect to the internet without limitations and auto-update itself.

About Browser Hijackers

Precisely what is a PUP?

If you’ve ever downloaded a free application or shareware, chances are high that the computer can get installed with a bunch of unwanted applications. A PUA / PUP (potentially unwanted application / potentially unwanted program) is a software program that comes bundled with free software and you consent to install it on your PC. These are programs you almost certainly don’t want on your computer simply because it doesn’t give any valuable service. Despite being regarded as very detrimental, PUPs aren’t always viruses or malware One simple difference between PUP and malware is distribution. Malware is normally dropped by silent installation vectors like drive-by downloads while PUP gets installed with the consent of the computer user, who purposefully or unknowingly approves the PUP installation on its PC. Having said that, there is no doubt that PUPs remain bad news for PC users as they can be incredibly damaging to the computer in numerous ways.

Exactly how do unwanted programs look like?

Potentially Unwanted Programs appear in different forms and varieties, however, in the majority of instances, they are adware programs that exhibit irritating pop-up ads and advertisements on websites you explore. In addition, the majority of free programs these days come with some unwanted add-ons; in most cases an internet browser toolbar or browser modification like a homepage hijacker. They’ll keep track of your online routines, redirect your search results to risky websites where viruses can be downloaded and installed, hijack your home page, and slow your browser down to a crawl. Potentially Unwanted Programs occasionally act quite much like computer viruses or spyware. They might carry keyloggers, dialers, browser hijackers, and tracking components that gather system details, or tracks customer habits and relays this information to third-party firms. Even if the PUPs really aren’t basically malicious, these software programs still do absolutely nothing good on your personal computer – they will take valuable system resources, slow down your PC, weaken your computer security, and make your system more susceptible to trojans.

How do you avoid PUPs?

• Read cautiously before accepting the license agreement as it may have a clause about PUPs. • Always opt for the custom if you’re presented an option between “Custom” and “Recommended” Installations – never click Next, Next, Next blindly. • Have a top-notch antivirus program like Safebytes Anti-Malware which can protect your computer from PUPs. As soon as you install this software, protection from malware and PUPs is already switched on. • Think carefully before you download any kind of shareware or freeware. Disable or get rid of toolbars and browser extensions you don’t really need. • Only use official product websites for downloading programs. Stay away from download portals altogether as most websites compel users to download the software using their own download manager, which is often bundled up with some sort of PUPs.

What To Do If You Cannot Install Any Anti-Malware?

All malware is bad, but certain types of malicious software do a lot more damage to your computer than others. Some malware types modify browser settings by adding a proxy server or modify the PC’s DNS settings. In these instances, you will be unable to visit some or all of the websites, and therefore not able to download or install the required security software to remove the infection. If you are reading this right now, you have perhaps recognized that a malware infection is a reason for your blocked web connectivity. So how to proceed when you want to install an anti-malware application like Safebytes? Follow the instructions below to eliminate malware by alternative methods.

Install in Safe Mode

The Windows-based PC comes with a special mode called “Safe Mode” where just the bare minimum required applications and services are loaded. If the malware is set to load immediately when the computer starts, shifting to this mode may well prevent it from doing so. In order to enter into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSConfig and locate the “Safe Boot” options under the “Boot” tab. As soon as you restart the PC into Safe Mode with Networking, you could download, install, and update anti-malware software from there. Right after installation, run the malware scanner to get rid of standard infections.

Utilize an alternate internet browser to download antivirus software

Web-based malware could be environment-specific, targeting a specific web browser or attacking particular versions of the web browser. If you’re not able to download the anti-virus application using Internet Explorer, this means the virus is targeting IE’s vulnerabilities. Here, you need to switch to a different web browser such as Chrome or Firefox to download the Safebytes Anti-malware program.

Install and run antivirus from a Thumb drive

Here’s yet another solution which is creating a portable USB anti-virus software that can scan your computer for malware without the need for installation. Try these simple actions to clean up your infected computer using portable anti-malware. 1) Download Safebytes Anti-Malware or Microsoft Windows Defender Offline onto a clean PC. 2) Mount the pen drive on the same PC. 3) Run the setup program by double-clicking the executable file of the downloaded software, which has a .exe file extension. 4) Select the drive letter of the USB drive as the location when the wizard asks you exactly where you would like to install the anti-malware. Follow activation instructions. 5) Now, insert the thumb drive into the corrupted PC. 6) Run the Safebytes Anti-malware directly from the pen drive by double-clicking the icon. 7) Click the “Scan” button to run a full computer scan and remove viruses automatically.

Overview of SafeBytes Anti-Malware

If you are looking to download the anti-malware program for your computer, there are lots of tools in the market to consider nonetheless, you just cannot trust blindly anyone, irrespective of whether it is free or paid software. A few of them do a great job in removing threats while some will ruin your PC by themselves. You need to pick a company that develops industry-best antimalware and has achieved a reputation as trustworthy. When considering commercial tool options, most people opt for well-known brands, such as SafeBytes, and they are quite happy with it. SafeBytes anti-malware is really a powerful, very effective protection software made to help users of all levels of computer literacy in detecting and removing malicious threats out of their computer. Using its outstanding protection system, this utility will quickly detect and get rid of the majority of the security threats, which include adware, viruses, browser hijackers, ransomware, PUPs, and trojans. SafeBytes anti-malware takes computer protection to a totally new level with its advanced features. Here are a few typical features present in this software: Live Protection: SafeBytes offers complete and real-time security for your laptop or computer. It’ll regularly monitor your computer for hacker activity and also gives end-users superior firewall protection. Most Reliable AntiMalware Protection: With its enhanced and sophisticated algorithm, this malware elimination tool can find and eliminate the malware threats hiding in your PC effectively. “Fast Scan” Features: SafeBytes’s high-speed malware scanning engine minimizes scanning times and extends battery life. Simultaneously, it will effectively identify and remove infected computer files or any online threat. Web Protection: SafeBytes checks and gives a unique safety ranking to each and every website you visit and block access to webpages considered to be phishing sites, thus safeguarding you from identity theft, or known to contain malicious software. Low CPU/Memory Usage: SafeBytes is well known for its low effect on computer resources and great detection rate of diverse threats. It runs quietly and efficiently in the background so you’re free to use your PC at full power all of the time. 24/7 Premium Support: SafeBytes gives you 24/7 technical support, automatic maintenance, and upgrades for the best user experience.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove ExpressFiles without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by ExpressFiles

Files: %APPDATAExpressFilescurrent-cloud.html %COMMONDESKTOPExpressFiles.lnk %COMMONSTARTMENUExpressFilesExpressFiles.lnk %COMMONSTARTMENUExpressFilesUninstall.lnk %PROGRAMFILESExpressFilescurrent-cloud.de.html %PROGRAMFILESExpressFilescurrent-cloud.en.html %PROGRAMFILESExpressFilescurrent-cloud.fr.html %PROGRAMFILESExpressFilescurrent-cloud.ru.html %PROGRAMFILESExpressFilesEFupdater.exe %PROGRAMFILESExpressFilesExpressDL.exe %PROGRAMFILESExpressFilesExpressFiles.exe %PROGRAMFILESExpressFilesuninstall.exe %WINDIRTasksExpress Files Updater.job %APPDATAExpressFiles %COMMONSTARTMENUExpressFiles %PROGRAMFILESExpressFileslanguage %PROGRAMFILESExpressFiles Registry: key ExpressFiles.exe at HKEY_LOCAL_MACHINESOFTWAREConduitAppPaths. key ExpressFiles at HKEY_CURRENT_USERSoftware. key ExpressFiles at HKEY_LOCAL_MACHINESOFTWARE. key ExpressFiles at HKEY_USERS.DEFAULTSoftware. HKEY_CLASSES_ROOTMagnetsshellopencommand value $PROGRAMFILESExpressFilesExpressDL.exe at HKEY_LOCAL_MACHINESYSTEMControlSet001ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList. value $PROGRAMFILESExpressFilesExpressDL.exe at HKEY_LOCAL_MACHINESYSTEMControlSet002ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList. value $PROGRAMFILESExpressFilesExpressDL.exe at HKEY_LOCAL_MACHINESYSTEMControlSet003ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList. value $PROGRAMFILESExpressFilesExpressFiles.exe at HKEY_LOCAL_MACHINESYSTEMControlSet001ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList. value $PROGRAMFILESExpressFilesExpressFiles.exe at HKEY_LOCAL_MACHINESYSTEMControlSet002ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList. value $PROGRAMFILESExpressFilesExpressFiles.exe at HKEY_LOCAL_MACHINESYSTEMControlSet003ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList.
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How to remove SearchApp

SearchApp by Blpsearch is a Browser Hijacker that is presently targeting Google Chrome browsers. It is offered as a tool gives user enhanced online search experience. Search App also has other amazing tools that let you quickly search the web from a new tab window.

This extension changed your home page and new tab search to blpsearch. While installing you will see additional ads and sponsored links displaying throughout your browsing sessions. It collects user browsing information and uses it to better serve sponsored content.

About Browser Hijackers

Browser hijacking means a malicious code has control over and altered the settings of your web browser, without your approval. There are numerous reasons why you might experience an internet browser hijack; however commercial, marketing, and advertising are the key reasons for their creation. Generally, hijackers will force hits to websites of their preference either to increase web traffic generating higher ad earnings, or to obtain a commission for every user visiting there. Nonetheless, it is not that naive. Your internet safety is jeopardized and it is also very annoying. In a much worst case, your browser could be hi-jacked to download malicious software that will do a lot of damage to your computer or laptop.

Find out how to identify a browser hijack

Symptoms that your internet browser is hijacked include: your web browser’s homepage is suddenly different; bookmark and the new tab are also modified; the default browser configurations have been changed and/or your default web engine is altered; unsolicited new toolbars are added to your web browser; you observe numerous ads appear on your web browsers or display screen; your browser has instability issues or displays frequent errors; Inability to navigate to certain sites, especially anti-malware and other computer security software sites.

How it infects your personal computer

Browser hijackers can enter a PC by some means or other, for example via file sharing, downloads, and email too. Many internet browser hijackings come from add-on applications, i.e., toolbars, browser helper objects (BHO), or extensions added to web browsers to provide them extra capabilities. Some browser hijackers spread in user’s computers by using a deceptive software distribution strategy known as “bundling” (generally through shareware and freeware). Examples of popular browser hijackers are Fireball, GoSave, Ask Toolbar, CoolWebSearch, RocketTab, and Babylon Toolbar. Browser hijackers may record user keystrokes to gather potentially important information leading to privacy issues, cause instability on systems, drastically disrupt the user experience, and ultimately slow down the system to a stage where it becomes unusable.

How to repair a browser hijack

The one thing you could try to remove a browser hijacker is to discover the malicious software within the “Add or Remove Programs” list of the Windows Control Panel. It might or might not be there. When it is, uninstall it. Yet, some hijackers will be more difficult to locate or remove since they might get themselves associated with certain important computer files that enable it to operate as a necessary operating-system process. You should think about carrying out manual fixes only if you’re a tech-savvy individual because there are negative consequences associated with messing around with the system registry and HOSTS file. Installing and running antivirus software on the affected computer could automatically erase browser hijackers and other malicious programs. Safebytes Anti-Malware features a cutting-edge anti-malware engine to help you prevent browser hijacker infection in the first place, and clean up any existing issues. Together with the anti-malware tool, a PC optimizer, can help you in getting rid of all linked files and modifications in the computer registry automatically.

What To Do If You Cannot Install Any Anti-Malware?

Malware can cause plenty of damage to your personal computer. Some malware goes to great lengths to stop you from downloading or installing anything on your computer, particularly anti-virus software programs. If you are reading this now, you’ve perhaps realized that a malware infection is a reason behind your blocked net traffic. So how to proceed if you need to download and install an antivirus application such as Safebytes? There are a few steps you can take to circumvent this problem.

Install anti-virus in Safe Mode with Networking

In Safe Mode, you can actually change Windows settings, uninstall or install some program, and eradicate hard-to-delete malware. In the event the malware is obstructing the internet connection and affecting your computer, running it in Safe Mode allows you to download antivirus and run a scan whilst limiting potential damage. To boot into Safe Mode, hit the “F8” key on the keyboard right before the Windows boot screen shows up; Or right after normal Windows boot up, run MSConfig, check Safe Boot under Boot tab, and click Apply. Once you’re in Safe Mode, you can attempt to install your antivirus software program without the hindrance of the malware. Following installation, run the malware scanner to eliminate most standard infections.

Use an alternate browser to download security software

Some malware only targets particular web browsers. If this is your situation, use another web browser as it could circumvent the virus. In the event you suspect that your Internet Explorer happens to be hijacked by a virus or otherwise compromised by cybercriminals, the most effective thing to do is to switch to an alternate web browser such as Google Chrome, Mozilla Firefox, or Apple Safari to download your chosen security program – Safebytes Anti-Malware.

Install antivirus on a flash drive

Here’s yet another solution which is utilizing a portable USB anti-virus software that can scan your system for malware without needing installation. Do these simple steps to clear up your affected computer using a portable antivirus. 1) On a clean PC, download and install Safebytes Anti-Malware. 2) Connect the flash drive to a USB port on the clean computer. 3) Run the setup program by double-clicking the executable file of the downloaded application, which has a .exe file extension. 4) Select thumb drive as the place when the wizard asks you where you want to install the application. Follow the directions to finish the installation process. 5) Transfer the USB drive from the clean computer to the infected computer. 6) Run the Safebytes Anti-malware directly from the pen drive by double-clicking the icon. 7) Click “Scan Now” to run a scan on the affected computer for viruses.

Protect your Computer against Malware With SafeBytes Security Suite

If you’re looking to download the anti-malware program for your PC, there are various tools in the market to consider but you just cannot trust blindly anyone, irrespective of whether it is paid or free program. Some of them are excellent, some are ok types, and some will ruin your computer themselves! When searching for anti-malware software, pick one that offers reliable, efficient, and complete protection against all known computer viruses and malware. In terms of commercial tool options, most people go with well-known brands, like SafeBytes, and are quite happy with it. SafeBytes anti-malware is a powerful, highly effective protection tool created to help users of all levels of computer literacy in identifying and eliminating harmful threats out of their computer. Through its cutting-edge technology, this software protects your personal computer against infections brought on by different types of malware and other threats, including spyware, adware, computer viruses, worms, trojan horses, keyloggers, potentially unwanted programs (PUPs), and ransomware. SafeBytes anti-malware offers a myriad of enhanced features that sets it apart from all others. Listed below are some of the features you might like in SafeBytes. World-class AntiMalware Protection: Using its enhanced and sophisticated algorithm, this malware elimination tool can identify and eliminate the malware threats hiding in your PC effectively. Active Protection: SafeBytes gives round-the-clock protection for your computer restricting malware attacks in real-time. This software will always keep track of your PC for suspicious activity and updates itself regularly to keep abreast of the latest threats. Website Filtering: SafeBytes checks and gives a unique safety rating to every single website you visit and block access to web pages considered to be phishing sites, thus safeguarding you against identity theft, or known to contain malware. Light-weight: SafeBytes is a lightweight and user-friendly antivirus and anti-malware solution. As it utilizes minimal computer resources, this program leaves the computer’s power exactly where it belongs to: with you. Fantastic Tech Support: You can get high levels of support round the clock if you’re using their paid software. To sum it up all, SafeBytes Anti-Malware gives you outstanding protection combined with very low system resource usage with both great malware detection and prevention. Once you’ve installed SafeBytes Anti-Malware, you no longer need to worry about malware or any other security concerns. So when you need advanced forms of protection features and threat detections, purchasing SafeBytes Anti-Malware could be worth the dollars!

Technical Details and Manual Removal (Advanced Users)

If you don’t wish to use an automated tool and prefer to remove SearchApp manually, you could possibly do so by going to the Windows Add/Remove Programs menu in the control panel and deleting the offending program; in cases of browser extensions, you can uninstall it by going to the browser’s Add-on/Extension manager. You’ll probably also want to totally reset your internet browser to its default configuration settings. In order to ensure the complete removal, manually examine your hard drive and registry for all the following and eliminate or reset the values as needed. But bear in mind, this is often a difficult task and only computer professionals can perform it safely. In addition, some malware is capable of replicating or preventing deletion. It is advisable that you carry out the removal procedure in Safe Mode.
Files: %Documents and Settings%\All Users\Application Data\Blpsearch.com %program files %\internet explorer\Blpsearch.com\random.mof %program files (x86)%\common files\speechengines\ %programData%\suspicious folders\ %windows%\system32\driver\messy code.dll %AppData%\blpsearch.com\toolbar uninstallStatIE.dat %app data%\Blpsearch.comn Blpsearch.com Registry: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MATS\WindowsInstaller\EAF386F0-7205-40F2-8DA6-1BABEEFCBE8914.07.30.07.52.18 ProductName=Blpsearch.com HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Tracing\Muvic_RASAPI32 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Tracing\Muvic_RASMANCS HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\EAF386F0-7205-40F2-8DA6-1BABEEFCBE89\DisplayName=Blpsearch.com HKEY_USERS\S-1-5-21-3825580999-3780825030-779906692-1001\Software\Microsoft\Windows\CurrentVersion\Uninstallf25211-852e-4d10-b6f5-50b1338a9271\DisplayName=Blpsearch.com
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Fix Windows Activation Error Code 0x8007007B in Windows 10
If you recently upgraded your computer or if you’ve just switched to a new Windows 10 PC, the most common errors you might encounter are the Windows Activation errors. This issue boils down to the Windows Activation server which has either failed to validate or recognize the license tied to the digital account. In this post, you will be guided on how to fix an activation error in an organization with an error code 0x8007007B. It contains this exact error message: “We can’t activate Windows on this device as we can’t connect to your organization’s activation server. Make sure that you’re connected to your organization’s network and try again. If you continue having problems with activation, contact your organization’s support person. Error code 0x8007007B.” Various computers are activated via the KMS licensing (Key Management Server) in organizations. Computers that are activated using this process do not get a permanent activation and have to stay connected to the organization instead of for at least 7 months or 180 days. It is common in Pro and Enterprise versions that are deployed in bulk for at least hundreds or thousands of computers. So imagine a user with a personal computer in the office who decided to leave the organization but will still have an activated Windows key. And so to prevent that from happening, organizations use the KMS licensing. Another possible cause of the error is in case some user used an organization key and later on, the PC just got upgraded or downgraded to a version that is not compatible with that copy of Windows. To fix this Windows Activation error, here are some suggestions that might help.

Option 1 – You can try connecting to the organization’s network and activate the computer. But before that, you need to first check if the computer actually belongs to an organization or not.

  • Tap the Win + R keys to open the Run dialog box.
  • Type “cmd” and hit Enter to open an elevated Command Prompt.
  • After that type the vbs /dlv command and hit Enter to execute it.
  • Next, check if the Product Key Channel says “GVLK”. If it does, then it means that your computer was activated using volume licensing.

Option 2 – Change Licence Key

If you’ve recently left an organization then it’s best if you buy another copy of Windows 10 and then change the license key. This time, make sure that the license key is for the same version of Windows. However, if it’s different, you need to format your computer.

Option 3 – You can try activating Windows 10 using a mobile phone

Activating Windows 10 can also be done using your phone. Just note that you have to call Microsoft to do so.
  • In the Start Search box, type in “Slui 4” and tap Enter.
  • Next, select your country and click on Next.
  • Keep the window open and call the toll-free number of the country you’re from.
  • Afterward, a confirmation ID should be given by the automated system which you must take a note of.
  • Finally, in the box on the window, type in the confirmation ID and click on the Activate button. That should do it.

Option 4 – If you think that the issue is caused by some hardware changes, you can try using the Activation Troubleshooter.

There are times when users already have the license keys and were able to activate Windows. However, it doesn’t last long and only works for a while and it’s suddenly throwing up an activation error like this one. To use the Windows Activation Troubleshooter, just go to Settings and to Activation and then run the troubleshooter from there. If you've made some modifications to your hardware, you have to click the “I changed hardware on this device recently” option for further suggestions.
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Malware Guide: How to Remove Bandoo

What is Bandoo?

Bandoo application, specifically product version 5.0.2.4762, is a bundled program. What does this mean? Simply, Bandoo, upon installation, installs additional programs, extensions, and add-ons to a computer and computer’s browser, without the knowledge of the user. This version of Bandoo concentrates on providing features for entertainment and also functionality/tools for backing up your computer files. Once executed, the file installs the iLivid Download Manager Software. Additional tools installed within the bundle include a Movie Toolbar and the thriving search engine ‘Ask.com.’ Technical details about Bandoo include: 
Digital Signature/Publisher:  Bandoo Media, Inc. Product Version: 5.0.2.4762 Entry Point:  0x000038AF

Assessment of Bandoo Potentially Unwanted Program

Interestingly, before the installation of Bandoo product version 5.0.2.4762 was complete, Spyhunter detected that the software was a PUP. After the installation was complete, product version 5.0.2.4762 of Bandoo added add-ons and extensions to both Internet Explorer and Chrome Browsers (these were the only 2 browsers used within the assessment). These appeared in the form of a Movie toolbar, providing quick access to movie trailers, reviews, ratings, and other video functionality, and ‘Ask’ (Ask.com) search engine.

Areas of Infiltration by Bandoo

Bandoo product version 5.0.2.4762 infiltrated several areas of the computer system. After installation, folders were neatly placed as files within all programs. Within “All Programs” there were 3 newly added programs. These included:
  • iLivid
  • Movies Search App for Chrome
  • Movies Search App for Internet Explorer
The iLiVid application seems to be the main offer while the others, namely Movies App for Internet Explorer by Ask was featured as promotions or advertisements. Additionally, just below the 'END USER LICENSE AGREEMENT AND PRIVACY POLICY' a request was made that the user set Ask.com as both their homepage, new tab, and default search engine. This is just another well-concocted plan to get Internet users onto the 'Ask.com' search engine. Along with the 3 programs installed as a bundle,  a new folder was found within the computer's local drive. This program was termed OLBPre.

What is OLBPre?

OLBPre.exe is reputed as dangerous adware that weakens the security settings of a computer system. It's also covertly used for dropping files on a targeted computer, often without the user's consent or knowledge.

Manual Steps for Removal of Movie Search Apps

I found this removal pretty simple. Depending on your Operating System, there will be slight discrepancies in the manual removal steps. Using the Windows 8 (8.1) OS on your computer:
  • Step 1: from your desktop, right-click on the ‘Start Button’.  A menu box will then appear.
  • Step 2: from the menu box, click ‘Search’.
  • Step 3: enter “Programs and Features” within the Input Box.
  • Step 4: locate the installed apps. You should be able to see “Movies Search App for Chrome” & “Movies Search App for Internet Explorer”.
  • Step 5: right-click on the names of the Apps (the ones you want to remove) when you’ve located them.
  • Note: you will have to remove the apps one after the other.
  • Step 6: after right-clicking the app, click the uninstall option (probably the only option available anyway).
  • Note: If a box appears asking If you wish to ‘block’ or ‘allow’, select the allow option. That’s just the Publisher’s way to annoy you out of uninstalling the app.
  • Step 7: follow instructions until the app is fully removed.
  • Step 8: Repeat steps for the other app.
Since Bandoo also changed your search engine, you’ll have to reset that manually for Internet Explorer and Chrome. Follow the steps below:
  • Step 1: Open your Internet Explorer browser.
  • Step 2: Click the tool option located in the top right-hand corner of the page.
  • Step 3: Click the “Internet Options” option.
  • Step 4: Under the “General” tab, you’ll be able to see approximately 3 buttons. Click the button labeled ‘Use Default”.
  • Step 5: At the bottom right-hand corner of the pop-up menu, select the “Apply” button and “OK”. That should do the trick.

Removal for Chrome Extension

This removal is simple.
  • Step 1: Open your Chrome browser.
  • Step 2: A pop-up box will be visible.
  • Step 3: Click the “Remove from Chrome” option.
After removing the extensions/add-ons, perform another scan with Spyhunter. You’ll pick up a few threats. The second scan should clear up everything. To completely remove Bandoo from your computer, click here to download and install Spyhunter.
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