Fix Tile Database is corrupt Error in Windows

TPM, also known as Trusted Platform Module, is a specialized chip used for security as well as encryption of users’ private data like Fingerprint, Facial data, and many more. TPM also comes with a Management Console and if you are not able to load the Management Console and you got the “Cannot load Management Console” error instead, read on as this post will guide you in fixing the problem. This type of issue usually happens when you clear or disable the TPM using the settings in the BIOS and so when you run the Trusted Platform Module Management console, you encounter the error. To fix the “Cannot load Management Console” error in your Windows 10 computer, here are some options you should check out.

Option 1 – If TPM is cleared in the BIOS:

If the Trusted Platform Module is cleared in the settings of the BIOS, you have to close and restart the TPM Management console or TPM.msc once again. It could be that the TPM Management has to reload the changes again after you’ve made them which is why you encounter the “Cannot load management console” error.

Option 2 – If TPM is disabled in the BIOS:

If you opted to disable TPM using the BIOS settings or you have turned it off by accident, then you have to enable it back and you have two options to do that – you can either enable TPM from the BIOS or using the Windows PowerShell. For more details, refer to the instructions below.

Enabling TPM from the BIOS:

• You need to first reboot your PC and then go to the BIOS.
• From there, look for TPM under the security options and in case the TPM management option has been disabled or greyed out, refer to the sub-steps given below to make it active again
  • Enable the Admin password in the BIOS.
  • Then go back to the TPM settings and check if the TPM management is already available.
• After that, you should now be able to enable TPM. Remember that it’s always a good idea to have an ADMIN password for your BIOS as it makes sure that no one can change the settings in your computer BIOS and Security level options.

Enable TPM via Windows PowerShell:

• This second option is a lot easier compared to the first one if you have admin privileges. So once you’ve opened the Windows PowerShell with admin privileges, you need to run the following command:
  • $tpm = gwmi -n rootcimv2securitymicrosofttpm win32_tpm
  • $tpm.SetPhysicalPresenceRequest(6)
• After you execute the commands given above, you need to restart your computer.
• Now, once your computer has restarted, you need to accept any BIOS prompts and then check if the “Cannot load management console” error is now fixed.

In case you don’t know, Groove Music is due to retire its OneDrive streaming service this month. Despite that being the case, there is actually a workaround you can try to still continue enjoying music streaming. The app also allows you to play your own local files and if required, you can also modify or tailor the experience with new features – for instance, Groove Music brings an Equalizer to the settings of the app. As the name suggests, the equalizer allows you to tweak frequency responses to your liking. On top of being able to tweak individual bands, the equalizer supports few pre-set settings to enable quick changes. This post will guide you on the process of accessing and using the equalizer in the Groove Music app. To get started, refer to the instructions provided below. Step 1: You need to make sure that you are running the latest version of the Groove Music app or version 10.18011.1211.0 or higher in order to use the equalizer in Groove Music. If needed, you can check the version number from Windows Store. Step 2: Open Windows Store and then click on the ellipses icon and select the Downloads and Updates option. Step 3: Next, search for Groove Music and check its version number. Step 4: Now that you’ve verified the version number of Groove Music, you need to open the equalizer setting. It is enabled by default and to access it, click on the gear icon for Settings and select equalizer under the Playback settings. Step 5: After that, the Equalizer window will pop up. It is where you can configure the equalizer settings using the drop-down menu. Here are the following presets you can choose from:

• Flat
• Treble Boost
• Bass Boost
• Headphones
• Laptop
• Portable speakers
• Home Stereo
• TV
• Car
• Custom

Step 6: Drag the dots upwards or downwards to set your own preferences, as needed. Note: The only downside to this setting is that there is no shortcut available for quick access as you have to navigate through the Settings section manually to access it and change the preset configurations. In addition, the Groove Music app also works on the mobile version of Windows 10.

Code 0x800488AB – What is it?

The Error Code 0x800488AB will appear when a user is in the Windows 10 Mail app and has provided an Outlook.com e-mail address. The mail app will give a message that the “account information is out of date” and it does provide an option to fix the issue. After clicking the Fix button, this error code will show up to the user. Common symptoms include:

• A dialog box will appear with the Error Code 0x800488AB
• Microsoft Windows 10 Mail App will not retrieve (or subsequently send) mail
• User cannot delete and re-add the Outlook email account in the Windows 10 Mail app
• User can still access and log in to various Microsoft websites, including logging into the Outlook Mail website

Solution

Error Causes

This error can be caused by a few different actions of the user when they have changed a password or a PIN number to access their Outlook mail. This error does have a relatively easy fix after the cause is determined and where the break-in information has occurred. A few of the causes may be:

• If the user changes their password on the Microsoft website and uses the alternative PIN login method to access the Mail App.
• The log-in information on the Microsoft website does not match the login information on the Windows 10 App.
• The login information was changed on the Microsoft website and was not updated to reflect on the Windows 10 Mail app.

The Microsoft website and Microsoft Mail app do not share the knowledge of the change in login credentials, therefore the log-in credentials appear to be incorrect when trying to access the Microsoft Mail app. It should be noted that a user may bypass the password option if they log in to the Microsoft Mail app while using the alternative PIN log-in method, thus still leaving the password undetected.

Further Information and Manual Repair

As is the case with all new technology and having a few wrinkles, the release of Microsoft Windows 10 is not left out. There have been a few discussions of errors and bugs, including Error Code 0x800488AB. As of right now, there are three different methods that can be utilized by any at-home user. These methods are rather simple and make sense when the problem has been identified.

Method 1:

Run the built-in Windows Store Apps troubleshooter:

1. Press the Windows Key and then type ‘troubleshoot’ and hit Enter
2. Select “View all” on the left panel and run the “Windows Store Apps” troubleshooter from the list displayed and see if it works.

Method 2:

Use the System File Checker tool to repair corrupted or missing system files:

1. Click Start.
2. Type cmd, and then press CTRL+SHIFT+ENTER to open the elevated command prompt (I.e. Command prompt with administrative rights).
3. The User Account Control window should appear, be sure that the action it exhibits is correct, and then press the Continue button.
4. Type or copy-paste the below command line into it without quotes:

“Sfc /scannow”

Method 3:

1. Press the Windows Key
2. Search for "Credentials Manager"
3. Click on Windows Credentials
4. Look for any reference to your windows account (generally your @outlook.com is listed)
5. Delete them.
6. Then select your account at the top of the start menu and select Log Out.
7. If using a Pin Code, switch to type input and put your password into the box.

When you go to Mail, and select "Fix Issues" it will detect your password and your account should sync with new emails. In some cases, depending on why this particular error code was caused, you may have to use a powerful automated tool to have it resolved.

Windows Update Error 0x80071a91, what it is? As you know, Windows Updates are very essential to the operating system since they push with them the important security updates that are crucial to the system. And if a Windows Update is delayed, it can the system vulnerable to potential threats. Thus, this kind of issue must be resolved right away. One of the errors that you can encounter while updating your computer is the Windows Update Error 0x80071a91. The error code 0x80071a91 occurs when the “Transaction support within the specified file system resource manager is not started or was shut down due to an error”. This happens when a service called “File System Resource Manager” or FSRM does not function due to some reason. To fix the Windows Update Error 0x80071a91, here are some suggestions that could help.

Option 1 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update Error 0x80071a91. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 2 – Disable the antivirus program temporarily

There are times when the antivirus program installed in your computer blocks file access and even disk access. Thus, disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 3 – Try resetting the File System Resource Manager

As pointed out earlier, the error 0x80071a91 pops up when the FSRM service suddenly stops working and so resetting this service via Command Prompt might resolve the problem. To do so, follow the steps below.

• In the Windows Search box, type “command prompt” and hit Enter.
• Then right-click on Command Prompt from the related search results and click the “Run as administrator” option.
• After opening Command Prompt as admin, type the following command and hit Enter:

resource setautoreset true C:

• After that, exit Command Prompt and restart your computer and then check if the problem’s fixed by running Windows Update again.

Option 4 – Flush the contents of the SoftwareDistribution folder

You have to stop a couple of services such as BITS, Cryptographic, MSI Installer, and Windows Update Services. And to do that, you need to flush the contents in the SoftwareDistribution folder. The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
• Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv net start bits

Option 5 – Delete the Common Log File System transaction logs

You might also want to delete the Common Log File System or CLFS transaction logs to fix the Windows Update Error 0x80071a91.

• Open an elevated Command Prompt.
• Then type each of the commands listed below and press Enter after you type each one of them.
  • cd /d %SystemRoot%System32SMIStoreMachine
  • attrib -s -h *
  • del *.blf
  • del *.regtrans-ms
• After you’ve executed the commands given above, restart your computer and try to update Windows 10 again.

Dism.exe error 1392 is usually displayed whenever a file or directory is corrupted, and unreadable. The location specified in the error message states that some temporary files are corrupt. Since the files are only temporary, you could delete the mentioned file in the error message and check if the issue persists. The error is caused by missing system files or broken corrupt data, which should be fixed as soon as possible. Taking action should prevent further hardware and app damage, as this can lead to system crashes, data loss, or hardware failure in most cases.

1. Temporarily disable the antivirus program

   Antivirus applications are well known that they can detect certain things as false positives and quarantine them or cut their system access, to make sure that this is not the case in this situation, disable your antivirus and try the operation again.

2. Perform an SFC scan

   Press ⊞ WINDOWS + X to open the windows menu Click on Command prompt (admin) In the command prompt window type: sfc /scannnow and press ENTER Wait for the operation to complete Reboot

3. Run Check disk to check and fix disk errors

   Press ⊞ WINDOWS + X to open the windows menu Click on Command prompt (admin) In the command prompt window type: chkdsk /f c: where c: is hard drive with issue and press ENTER

4. Scan your computer for malware

   Malware and other malicious software can be a problem for this type of behavior, run your security's software scan on the whole system and remove any found malware.

5. Perform a system restore

   If anything else failed run system restore and bring Windows back to a date when everything was working fine.

Error Code 80070490 - What is it?

This error 80070490 code may occur when you try to update your PC either through the Microsoft Update website or with a Windows update. The error message is displayed in the following format:

Error 80070490 (Element not found)

Solution

Error Causes

Error Code 80070490 is triggered because of a couple of reasons. It indicates the file CBS Manifest that is needed to install Windows update is corrupt or damaged. CBS (Component Based Servicing) Manifest is the file that is used to help your computer recognize various components inside your PC. Another reason for error occurrence is registry corruption. If the registry that stores all the information and activities performed is not cleaned frequently, the obsolete files saved in the registry like the junk files, bad entries and cookies eventually accumulate and corrupt it thereby generating such error codes.

Further Information and Manual Repair

Here are some effective and proven methods that you can try by yourself to resolve error code 80070490 on your PC.

Method 1 - Use the System Update Readiness Tool

Download the System Update Readiness Tool from the Windows website and run it on your PC. This tool is designed to detect and scan for abnormalities and inconsistencies that could be preventing and causing problems during the system update. Once you have downloaded and scanned your PC, try to install the updates again. If the error still persists, try other methods illustrated below.

Method 2 - Repair Windows

Here are the steps that you need to follow to repair Windows:

• First, close all programs and then reboot your PC. Insert the Windows DVD into the computer’s disk drive and wait for the setup to begin.
• If for any reason, the setup doesn’t start automatically, then don’t worry simply click start, then type Drive: setup.exe in the search box. Please note, in the drive insert the letter of your computer’s DVD drive for example D:setup.exe.
• Now in the programs list, click setup.exe  And then click install now.
• After that click ‘go online to obtain the latest updates for installation’, if you are asked for the Windows Product Key, then simply type it to proceed.
• In the ‘Which kind of Installation do you want?’ option, click Upgrade.

When the Windows installation is complete, restart your PC and then run Windows update.

Method 3 - Clean the Registry

If the cause of error code 80070490 on your PC is related to registry corruption, then it is advisable to download Restoro. This is an advanced and easy-to-use PC Repair Tool embedded with a registry cleaner. The registry cleaner scans your entire PC, removes all obsolete and unnecessary files corrupting the registry, and cleans it right away. Click here to download Restoro to repair error code 80070490

Error 1713 - What is it?

If you use Microsoft-developed programs, then you might experience this error code on your PC. It indicates programming limitations. This error, Error 1713 may pop up during the installation of 2007 or 2010 Microsoft Office Suite. The error message appears in the format stated below:

“Error 1713: Microsoft Office has encountered a problem and needs to close. We are sorry for the inconvenience.”

Common symptoms for error 1713 include system crashes, system freeze and sometimes you may feel your Windows running sluggishly.

Solution

Error Causes

Error 1713 may be triggered due to many reasons. However, common causes for this error occurrence include:

• Corrupt Microsoft Office Software
• Corrupt Windows Registry
• Malware
• Deleted Microsoft Office Related Files

Further Information and Manual Repair

No matter, what the cause of this error is, it is advisable to resolve it immediately without any delays. This error may pose serious threats to your PC is not repaired timely and also cause you a great deal of inconvenience limiting you from using Microsoft software programs. Here are some of the best and easy DIY methods that you can try to resolve this issue. To work around these methods you don’t have to be a technical whiz or a computer programmer. Let’s get started:

Method 1 - Use System Restore to Undo Changes Made Recently

During any program deletion, you may have accidentally deleted Microsoft related files because of which you may be experiencing error 1713 on your PC. In such an event, the best way to resolve is to undo recent system changes. To do this, use Windows System Restore Utility. This is inbuilt in Windows. To access System Restore Utility, simply press start and type System Restore in the search box and press enter. Now follow the steps in the Wizard to choose a restore point. Once you select, reboot your PC to activate changes.

Method 2 - Update Drivers

One of the many causes of error 1713 is hardware failure. Hardware failure indicates driver issues. To resolve the problem it is advisable to delete the outdated drivers and update new versions on your PC.

Method 3 - Scan for Malware

Malware can also trigger such error codes on your system and corrupt important files. Therefore remove malware immediately from your PC by running an antivirus. Antivirus will detect and delete all malicious programs in no time.

Method 4 - Repair the Registry

Broken entries, junk files, and invalid registry keys corrupt the registry thereby generating error codes. To resolve you first need to clean the registry and repair it. For this download Restoro. It is a PC Fixer deployed with a registry cleaner. The registry cleaner removes all bad entries stored in the registry, cleans it and repairs the damaged files in just a few clicks. Click here to download Restoro.

BSOD or Blue Screen of Death errors are one of the most common errors you can encounter on your Windows PC. One of these BSOD errors is the “ACPI_BIOS_ERROR”. If you suddenly get this error, it means that there is some problem in booting the operating system from your hard drive or Windows was not properly installed on your PC. In addition, this error could also mean that there is something wrong with the CMOS battery located in the motherboard. Unlike other BSOD errors, the workaround for this error is a bit different as these workarounds require a bit more expertise in updating the BIOS as well as setting the correct boot configuration. If you know are capable enough in troubleshooting the problem, refer to the instructions laid out below to fix the BSOD “ACPI_BIOS_ERROR”.

Option 1 – Try to remove the SSD and update the BIOS

The first thing you have to do is to check the primary storage devices on your PC. If you have just installed a new hard drive or SSD recently on your computer, then it’s most likely the cause of the BSOD error. Moreover, you should also ensure that your BIOS is up-to-date to the latest available build.

• Remove the SSD/HDD and inject a different HDD that was already preinstalled in your Windows PC.
• After that, update the BIOS to the latest available build. After updating it, insert the old SSD/HDD and then try to boot your PC again. The problem should be fixed now. If not, refer to the next given option.

Option 2 – Try to check the CMOS battery and reset the CMOS module

As mentioned earlier, the CMOS battery might also be the one that’s causing the problem. It is a physical component of the motherboard and is a memory chip that contains all the settings configuration on your computer and is also powered by a battery. So if your battery loses power, the CMOS will be reset and as a result, all the configurations will be gone as well. It is also possible that the CMOS module is not properly working and every time things are saved, they are properly written due to the battery. That’s why you have to consider changing the CMOS battery and see if it fixes the problem. In addition, you also have to make sure that you completely reset the CMOS module and then try booting your PC again.

Option 3 – Try to check the BIOS settings

If the BIOS settings are incorrect, chances are that’s the reason why you’re getting the “ACPI_BIOS_ERROR” BSOD error. Every BIOS has different settings which you can make use of to enhance your computer experience. So make sure that your BIOS is up-to-date and that the settings are in accordance with your requirement. Another thing you can try is to disable the Legacy USB and the Legacy BIOS in the BIOS settings if you are trying to install a 64 bit Windows version. Make sure that you also enable AHCI before plugging in the installation drive on your PC. Moreover, ensure that your PC is using IDE or Integrated Drive Electronics mode instead of SATA or Serial Advanced Technology Attachment. Aside from that, try to check the extracted setup if it is in NTFS format, if it is, you should extract the ISO in FAT32 and use it to install Windows.

Option 4 – Try to reset the ACPI Compliant Control Method

ACPI or Advanced Configuration and Power Interface provide an open standard that operating systems can use to detect hardware, perform power management, as well as monitor the status of your device and provide information for other processes. Chances are, there are some misconfigurations with this module on your PC that lead to believing that there is no battery present. That’s why you need to reset it and see if it fixes the BSOD error or not.

• Boot your PC into Safe Mode.
• Tap the Win + R keys to open the Run dialog box.
• Type in “devmgmt.msc” in the field and tap Enter to open the Device Manager.
• After opening the Device Manager, go to the “Batteries” section and click it to expand it and then right-click on the “Microsoft ACPI-Complaint Control Method Battery” option and click on Uninstall.
• After you disable the module, click on any empty space and then click the “Scan for hardware changes” option.
• Then check if you can now boot your PC normally and without the BSOD error.

Error 577 - What is it?

This is a typical system error code. It stops your ability to run or load programs on your PC. The error message is displayed in the following format:

‘Windows cannot verify the digital signature for this file.

A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.’

Solution

Error Causes

Error 577 may be triggered due to several reasons. However, the most common causes of this error include:

• Device Driver Conflicts
• Hardware Malfunction
• Viral Infection
• Windows Registry Corruption or Damage
• Software File Corruption or Damage

Error 577 can prove to be fatal if the underlying causes are related to viral infection or registry corruption.

Further Information and Manual Repair

To resolve error 577 on your PC, you don’t have to hire a professional and spend hundreds of dollars on repair. The process for fixing this error is simple and easy. Here are some of the best and efficient methods to repair error 577 - no technical expertise is required.

Method 1 - Check and Update Device Drivers

If the problem is triggered by the outdated or corrupted driver for the device reporting the error then it is advisable to update the driver. To do this, first, uninstall the corrupted driver and then reinstall the latest version. For this simply click the start menu, go to the control panel and then click Performance and Maintenance, and then System. In the new window, you will then see a tab called Hardware and the Device Manager. Double click on the device whose driver you need to uninstall. Click on the properties window with a tab marked driver. Then click on the driver you want to uninstall. To activate changes reboot your PC. Now reinstall the latest and updated version of the driver uninstalled using the Plug and Play feature.

Method 2 - Scan For Viruses

System error codes like 577 can also pop up if your PC is infected by viruses. Viruses enter through phishing emails and downloadable files from unreliable websites. If the reason for error 577 is a viral infection, then simply install a powerful antivirus, run it to scan your entire PC. Remove all the viruses and malicious programs immediately to resolve. If the issue still persists, then try method 3.

Method 3 - Repair the Registry

Sometimes registry corruption can be the underlying cause for error 577. The registry is the part that saves all activities performed on the system. It stores both important and unnecessary files like junk files, cookies, and bad registry entries. If these files are not removed from the registry frequently, they accumulate and corrupt the registry which then generates system error codes. To resolve and repair the registry in seconds, simply download Restoro. This is a user-friendly PC Repair Tool embedded with a registry cleaner. It wipes away all unnecessary files corrupting the registry and repairs it. Click here to download Restoro.

Recently, a number of users reported that they were not able to use the “Run as administrator” context menu option when they tried using it or opening a program with administrator privilege. If you are one of these users facing this problem, then you’ve come to the right place as this post will guide you in fixing this issue. At the time of writing, it isn’t clear what the cause of the issue is but there are potential fixes you can try to fix the problem. You can try turning on the User Account Control or clean up the Context Menu items change the Group Membership. On the other hand, you can also perform both SFC and DISM scans via Command Prompt or troubleshoot the problem in a clean boot state as it is possible that some third-party programs are the ones that are causing the problem. You could also run an anti-malware scan using Windows Defender or your antivirus program.

Option 1 – Try to turn on the User Account Control

When you open a program with administrator privilege, the User Account Control or UAC prompt will pop up asking you to confirm the permission. However, if you have disabled the User Account Control by mistake or some malware has disabled it, then it’s no wonder why the “Run as administrator” option is not working. Thus, you need to check if UAC is turned on or not. All you have to do is go to the User Account Control settings.

Option 2 – Try changing the Group Membership

• First, you need to sign in with your administrator account or ask your administrator to sign in for you. So if you only have a Standard User account, you have to add that account to the Administrators group.
• In the taskbar search box, type “netplwiz” and check the search results.
• From there, select your user account and click the Properties button.
• After that, go to the Group Membership tab and select Administrator.
• Now click on the Apply and OK buttons to save the changes made and then sign in to your computer again and see if the “Run as administrator” option is working or not.

Option 3 – Try to create a new Administrator User account

If you have a standard account, you can try creating a new account but this time, you create an administrator user account and then see if you can now use the Run as administrator option or not. Note that you have to sign in with your main account before you can create an admin account.

Option 4 – Run the DISM tool

You can run the DISM tool as well to help fix the problem with the “Run as administrator” option. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 5 – Perform a System File Checker scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the problem with the “Run as administrator” option on your Windows 10 computer. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow and hit Enter.

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Once done, restart your computer.

Option 6 – Put your computer in a Clean Boot State

You can also troubleshoot the problem in a Clean Boot state. It could be that there are some third-party applications in your computer that are preventing you from using the “Run as administrator” option and to isolate this possibility, you need to boot your computer in a Clean Boot State and then try to use the Run as administrator again. Putting your computer in this state can help you identify which program is the culprit and thus isolates the problem. In a Clean Boot state, your computer will start using only the pre-selected minimal set of drivers and startup programs. Note that you have to disable and enable one process at a time.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After you’ve set your computer into a Clean Boot State, try to check if the error is now fixed and that you can now view the Properties.

Option 7 – Try scanning your computer using Windows Defender

As mentioned, if your computer was recently infected with some malware, it is possible that the malware changed the User Account Control settings which is why you’re not able to use the Run as administrator option. Thus, you need to scan your computer using Windows Defender.

• Tap the Win + I keys to open Update & Security.
• Then click on the Windows Security option and open Windows Defender Security Center.
• Next, click on Virus & threat protection > Run a new advanced scan.
• Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.