Fix Chrome is Waiting for cache in Windows

There are times when you may encounter some glitches on your Google Chrome browser in your Windows 10 computer. One of these glitches is when the connection status of Chrome keeps on saying “Waiting for cache” which is displayed at the bottom-left side of the browser in the Status bar.

At the time of writing, it isn’t clear yet what could be causing this problem. Although it is possible that it’s caused by browser cache, some extensions in the browser. On the other hand, it could also be caused by the browser profile or due to some fragmented files or that the SSD is occupied. Whatever the cause is, you can check out each one of the given options below to fix the problem.

Option 1 – Try clearing browser cache

There are times when some data in the browser is conflicting with the loading of the website and triggers some problems like “Waiting for cache”. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.

  • Open your Google Chrome browser.
  • After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
  • Now select every checkbox that you see and click on the Clear browsing data button.
  • Then restart your Chrome browser and check if you can now open any website or not.

Option 2 – Try to disable writing of Cache files to the SSD

You can also disable the writing of Cache files to the SSD to stop Google Chrome’s dependency on the SSD to gather all the cache files.

Option 3 – Delete the User Profile in Chrome

You can also try deleting the User Profile folder in Chrome. To do so, follow these steps:

  • You need to first end every single process of Google Chrome. To do so, right-click on the Taskbar then select the Task Manager. And if the Task Manager is not responding, you can just use the Alt + Ctrl + Del keys and then select the Task Manager.
  • After opening the Task Manager, under Processes, look for Google Chrome’s process which would most likely be named “chrome.exe”.
  • Right-click on Google Chrome’s process and then select the End task option.
  • Next, tap the Win + R keys to open the Run dialogue box.
  • Then copy and paste “%USERPROFILE%AppDataLocalGoogleChromeUser Data” and hit Enter.
  • From there, look for a folder named “Default folder” and then copy the folder to another drive as a backup.
  • After creating a copy of the folder, delete the Default folder.
  • Next, open Google Chrome again and go to Settings > Advanced > Reset.

Option 4 – Reset Chrome

Resetting Chrome can also help you fix the error. This means that you will be restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:

  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Option 5 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:

  • Hit the Win + R keys to open the Run dialog box.
  • Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
  • From there, rename the default folder and name it something else, e.g. “Default.old”.
  • After that, install Google Chrome again and check if the issue is now fixed.

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PrivacyAssistant is a browser extension developed by SearchAssistant.net. These extensions allegedly offer users a safer way to browse the internet and some other tools to customize the home page with background wallpapers and one-click links that can be added. While all this may sound appealing, PrivacyAssistant also monitors your browser activity, search quarries, clicks, visits, and possibly personal information.

This extension changes your default home page to SearchAssistant.com and rerouting all searches through its search portal, displaying sponsored links instead of your typical search results. While active you may see unwanted ads and even pop-up ads appearing while browsing the internet.

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About Browser Hijackers

Browser hijacking is amongst the web’s constant risks that target internet browsers. It’s a kind of malicious software that alters your internet browser’s configuration settings and redirects you to websites or pages that you had no intention of checking out. They are created to disrupt browser functions for many different reasons. Usually, hijackers will force hits to internet sites of their choice either to increase traffic producing higher advertisement earnings, or to gain a commission for each and every user visiting there. Most people believe that these kinds of websites are legitimate and harmless but that is not the case. Almost every browser hijacker poses an existent threat to your online safety and it’s important to categorize them under privacy dangers. When the program attacks your PC, it starts to mess things up a whole that slows your computer down to a crawl. In the worst-case scenario, you might be forced to deal with serious malware threats as well.

How one can recognize a browser hijack

There are numerous symptoms that point to a browser hijacking: your browser’s home page is suddenly different; you get re-directed to sites you never meant to visit; the default web engine has been changed and your web browser security settings have been lowered without your knowledge; find new toolbars that you simply did not add; you might find many pop-up ads on your computer screen; your web browser starts running slowly or displays frequent errors; you have prohibited entry to certain web pages, for example, the website of an antivirus software developer like SafeBytes.

So how exactly does a browser hijacker infect a PC

Browser hijackers may use drive-by downloads or file-sharing websites or perhaps an email attachment in order to reach a targeted computer system. They can also originate from any BHO, extension, toolbar, add-on, or plug-in with malicious intent. Other times you might have unintentionally accepted a browser hijacker as part of a software program bundle (generally freeware or shareware). A good example of some popular browser hijackers includes Conduit, Anyprotect, Babylon, DefaultTab, SweetPage, Delta Search, and RocketTab, however, the names are constantly changing. Browser hijacking can lead to serious privacy problems and even identity theft, disrupt your browsing experience by taking control over outgoing traffic, considerably slows down your personal computer by consuming lots of system resources, and result in system instability at the same time.

How to repair a browser hijack

Some hijackers can be removed by uninstalling the free software they were included with or by deleting any extension you’ve recently added to your browser. But, the majority of hijackers are extremely tenacious and require specialized applications to eradicate them. Furthermore, manual removal requires you to execute many time-consuming and tricky procedures which are hard to carry out for inexperienced computer users.

How To Get Rid Of Virus That Is Preventing Antivirus Installation?

Viruses can cause a great deal of damage to your computer system. Some malware sits in between the computer and your net connection and blocks some or all sites that you really want to visit. It will also prevent you from installing anything on your computer, especially anti-malware software. So what to do if malicious software keeps you from downloading or installing Safebytes Anti-Malware? Although this sort of problem can be difficult to circumvent, there are some actions you can take.

Make use of Safe Mode to resolve the problem

In Safe Mode, you can actually change Windows settings, un-install or install some software, and eliminate hard-to-delete malware. In case the malware is set to load immediately when PC boots, switching into this mode may well prevent it from doing so. To enter into Safe Mode or Safe Mode with Networking, press F8 while the system is starting up or run MSCONFIG and look for the “Safe Boot” options in the “Boot” tab. Once you’re in safe mode, you can try to install your anti-malware program without the hindrance of the malicious software. Following installation, run the malware scanner to remove most standard infections.

Switch over to some other web browser

Some malware mainly targets specific browsers. If this is your situation, use another internet browser as it can circumvent the malware. In the event you suspect that your Internet Explorer has been hijacked by a computer virus or otherwise compromised by cybercriminals, the best approach is to switch over to a different internet browser like Mozilla Firefox, Google Chrome, or Apple Safari to download your favorite computer security program – Safebytes Anti-Malware.

Run anti-virus from a USB drive

Another solution is to create a portable anti-malware program on your USB thumb drive. Try these simple actions to clean up your affected PC using a portable antivirus. 1) Download Safebytes Anti-Malware or Microsoft Windows Defender Offline onto a clean computer system. 2) Plug the pen drive into the uninfected PC. 3) Run the setup program by double-clicking the executable file of the downloaded application, which has a .exe file format. 4) Choose the flash drive as the location for saving the file. Follow the on-screen instructions to complete the installation process. 5) Transfer the pen drive from the uninfected computer to the infected computer. 6) Double-click the EXE file to open the Safebytes tool from the pen drive. 7) Click “Scan Now” to run a scan on the infected computer for viruses.

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Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove PrivacyAssistant without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by PrivacyAssistant

Registry: HKLMSOFTWAREClassesAppID.exe HKEY_CURRENT_USERsoftwareMicrosoftInternet ExplorerMainStart Page Redirect=http://.com HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionvirus name HKEY_CURRENT_USERSoftwareMicrosoftWindows NTCurrentVersionWinlogon Shell = %AppData%.exe HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun Random HKEY_LOCAL_MACHINESoftwareMicrosoftWindows NTCurrentVersionRandom HKEY_LOCAL_MACHINESOFTWAREsupWPM HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesWpm HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionUninstallPrivacyAssist HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionImage File Execution Optionsmsseces.exe HKLMSOFTWAREClassesAppIDrandom.exe HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerMain Default_Page_URL
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Option 1 – Delete the settings of the Driver Verifier Manager

  • Open the Driver Verifier Manager using the Start search.
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  • Reboot your computer and see if it fixes the Blue Screen error or not.

Option 2 – Try to update or rollback your Network driver

If you have updated the driver software as of late and you suddenly got this BSOD error, you might have to roll back the device driver – in other words, switch back to the previous working version. To do that, follow these steps:
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  • Restart your PC and see if it helped in fixing the BSOD error.
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  • Next, select Realtek <Model> Wireless LAN 802.11n PCI-E NIC from the list of Network Drivers and then double click to open a new mini window.
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Option 3 – Try running the ChkDsk utility

You can also run the ChkDsk utility to fix the SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION Blue Screen error.
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Option 4 – Use the Windows Memory Diagnostics

Since the problem has something to do with the physical RAM, you need to use Windows Memory Diagnostics. To run it, refer to these steps:
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Option 5 – Run the Blue Screen Troubleshooter

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About Browser Hijackers

Browser hijacking is actually a form of unwanted software, commonly a web browser add-on or extension, which causes modifications in the web browser’s settings. Browser hijacker malware is developed for numerous reasons. Often, hijackers will force hits to internet sites of their preference either to increase traffic producing higher advertisement earnings, or to gain a commission for every user visiting there. While it might seem naive, these tools were created by vicious individuals who always attempt to take full advantage of you, so that they could make money from your naive and distraction. Furthermore, hijackers could make the whole infected system vulnerable – other dangerous malware and viruses will seize these opportunities to get into your computer system very easily.

Key signs that your web browser has been highjacked

There are several signs that could indicate a browser hijacking: home-page is changed; you see new unwanted favorites or bookmarks added, typically directed to ad-filled or porn websites; the default online search engine is changed and your browser security settings have been cut down without your knowledge; unwanted new toolbars are added to your browser; your browser will display constant pop-up ads; your web browser starts running slowly or exhibits frequent errors; You can’t access specific sites, in particular anti-malware websites.

Precisely how browser hijacker infects PCs

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Tips on how to get rid of browser hijackers

Certain browser hijacking could be simply stopped by discovering and eliminating the corresponding malware application through your control panel. However, most hijackers will be more difficult to locate or eliminate as they might get themselves connected with some important computer files that enable it to operate as a necessary operating system process. Novice computer users should never try for the manual form of removal, as it demands comprehensive system knowledge to carry out fixes on the system registry and HOSTS file.

How One Can Get rid of a Virus that is Blocking Websites or Preventing Downloads

Malware could cause all kinds of damage if they invade your computer, starting from stealing your private details to deleting data files on your computer. Some malware sits in between your computer and the internet connection and blocks a few or all websites that you would like to check out. It might also prevent you from installing anything on your PC, particularly anti-malware software. If you are reading this now, you may have perhaps recognized that virus infection is the reason behind your blocked net traffic. So what to do if you want to download and install anti-malware software like Safebytes? Although this kind of issue will be harder to circumvent, there are some actions you can take.

Download the antivirus in Safe Mode with Networking

If the malware is set to load at Windows startup, then booting in Safe Mode should prevent it. Since just the minimum programs and services start-up in “Safe Mode”, there are seldom any reasons for conflicts to take place. You will have to do the following to get rid of malware in Safe mode. 1) At power on/start-up, tap the F8 key in 1-second intervals. This should bring up the Advanced Boot Options menu. 2) Select Safe Mode with Networking using arrow keys and press Enter. 3) When you are into this mode, you should have access to the internet once again. Now, make use of your web browser normally and go to https://safebytes.com/products/anti-malware/ to download Safebytes Anti-Malware. 4) After the application is installed, allow the scan run to eliminate trojans and other threats automatically.

Switch to some other internet browser

Some malware only targets particular web browsers. If this is your situation, employ another internet browser as it might circumvent the malware. If you’re not able to download the antivirus software using Internet Explorer, this means the virus is targeting IE’s vulnerabilities. Here, you need to switch over to another web browser such as Chrome or Firefox to download Safebytes software.

Create a portable USB antivirus for removing viruses

Another solution is to create a portable anti-malware program on your USB stick. To run anti-malware using a flash drive, follow these simple steps: 1) Download Safebytes Anti-Malware or MS Windows Defender Offline onto a clean computer system. 2) Plug the USB drive into the uninfected computer. 3) Double-click on the downloaded file to open the installation wizard. 4) Choose a USB drive as the place when the wizard asks you exactly where you intend to install the application. Follow the instructions on the screen to finish off the installation process. 5) Transfer the flash drive from the uninfected computer to the infected computer. 6) Double click the Safebytes Anti-malware icon on the thumb drive to run the program. 7) Click on “Scan Now” to run a scan on the infected computer for viruses.

Ensure the Safety of Your PC by Installing SafeBytes Anti-Malware Software

If you are planning to purchase anti-malware for your laptop or computer, there are lots of brands and packages for you to consider. A few of them do a good job in getting rid of threats while some will harm your PC themselves. You should look for a product that has obtained a good reputation and detects not just computer viruses but other kinds of malware as well. One of the recommended software programs is SafeBytes Anti-Malware. SafeBytes carries a superb track record of top-quality service, and customers are very happy with it. SafeBytes is a powerful, real-time anti-malware application that is designed to assist the everyday computer end user in safeguarding their computer from malicious internet threats. With its cutting-edge technology, this software will let you remove multiples types of malware including viruses, trojans, PUPs, worms, ransomware, adware, and browser hijackers. SafeBytes anti-malware comes with a plethora of enhanced features that sets it apart from all others. Let’s take a look at a few of them below: Live Protection: SafeBytes gives real-time active supervision and protection from all known viruses and malware. It’ll constantly monitor your laptop or computer for hacker activity and also provides users with superior firewall protection. World-class AntiMalware Protection: Built upon a greatly acclaimed antivirus engine, this malware removal application can find and remove many obstinate malware threats like browser hijackers, PUPs, and ransomware that other common antivirus applications will miss. Quick Multithreaded Scanning: SafeBytes’s very fast malware scanning engine reduces scan times and extends battery life. At the same time, it’ll effectively identify and eliminate infected computer files or any online threat. Web Protection: Safebytes allots all sites a unique safety ranking that helps you to get an idea of whether the website you’re about to visit is safe to view or known to be a phishing site. Lightweight: SafeBytes is a lightweight and easy-of-use antivirus and antimalware solution. As it utilizes very low computer resources, this application leaves the computer power exactly where it belongs to: with you. 24/7 Live Expert Support: You can get 24/7 technical support to immediately resolve any issue with your security software.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove FromDocToPDF without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by FromDocToPDF

Files: C:Users%USERAppDataLocalGoogleChromeUser DataDefaultLocal Storagehttp_fromdoctopdf.dl.tb.ask.com_0.localstorage C:Users%USERAppDataLocalGoogleChromeUser DataDefaultLocal Storagehttp_fromdoctopdf.dl.tb.ask.com_0.localstorage-journal C:Users%USERAppDataLocalGoogleChromeUser DataDefaultLocal Storagehttp_fromdoctopdf.dl.myway.com_0.localstorage C:Users%USERAppDataLocalGoogleChromeUser DataDefaultLocal Storagehttp_fromdoctopdf.dl.myway.com_0.localstorage-journal Registry: HKEY_CURRENT_USERSoftwareFromDocToPDF..Uninstaller HolidayPhotoEditTooltab Uninstall Internet Explorer
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Solution for Error 0x000000d1

What Is 0x000000D1 Error?

Error code 0x000000D1 is a serious error that is displayed when Windows automatically shuts down to protect the system against further damage.

Usually, when this error occurs, the message displayed to the users states something like STOP 0x000000D1 DRIVER_IRQL_NOT_LESS_OR_EQUAL.

Solution

Restoro box imageWhat Causes 0x000000D1 Error?

Usually, the STOP 0x000000D1 error code is caused by issues like incompatibilities, third-party drivers, driver conflicts, outdated drivers, malicious drivers, and other related problems.

Speaking technically, the message displayed to the user actually means that the kernel-mode driver has tried to gain access to memory at an unreasonably high process IRQL.

If left unfixed, STOP 0x000000D1 error can become quite serious. Increased frequency of occurrence may not only lead to data loss but can cause system corruption as well. That’s why it is crucial to fix it and to resolve the underlying issues causing it as soon as possible.

Further Information and Manual Repair

There are different ways of quickly fixing this error, some of which are briefly listed below as follows.
  • The solution advised for advanced users is to start the system and log on to it as the administrator. Then do to Start button. Click on All Programs -> Accessories-> System Tools->  System Restore. Here you will find the option, “Restore my computer to an earlier time”. Click on it and select ‘Next’. A list of restore points will appear in front of you. Select the latest restore point and then click on ‘Next’. The confirmation window will appear again. Click on the Next button again. Restart your computer. Congratulations, you have successfully restored your computer.
  • Another way that’s more suitable for novice users goes as follows. Download a repair utility tool. Now install the program. You are most likely to come across a Scan button. Once that happens, choose the Fix/Repair button. Your scan will be completed. The error will be removed. You can then restart your computer again to ensure the error is no longer displayed.
Some other suggestions to keep your computer from encountering these problems in the future are outlined below.
  • Update all your drivers. Obsolete or old hardware or software drivers may also trigger this STOP 0x000000D1 error.
  • If you have recently installed or modified a driver or hardware and the error has occurred afterward, it is highly likely that the installation or modification has caused it. Revert back to the original settings to steer clear of this driver in the future.
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Alt-tab that is broken with KB5005033 update
Alt-tabLately, Microsoft has trying to fix Print Nightmare with various methods and patches. The last patch has seemingly fixed Print Nightmare but it has broken the Alt-tab key combination. It has been reported that the latest patch has broken famous key combinations for quickly switching from window to window. It seems that combination is not working or it is switching to desktop, even going to blank screen if switching from the full-screen game.

Fixing the issue

Luckily this issue is easily fixable. The first and easier fix for this issue is surprising to turn off the news and info widget, right-click on it and choose News and interests and then click on turn off. The second solution would be to uninstall the update. Go to Settings, then to Update & Security, and from there view Update History and remove the update.
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Fix The selected disk is not a fixed MBR disk
Both the DISKPART utility and the Disk Management are useful tools in Windows 10 that manage the disk space allocation, and so on. But these tools are not without errors as you could also encounter some when you run them. Recently, some users reported getting an error that says, “The selected disk is not a fixed MBR disk when trying to use the DISKPART utility”. Here’s the exact message of the error:
“The selected disk is not a fixed MBR disk. The ACTIVE command can only be used on fixed MBR disks.”
This kind of error only occurs when you try to activate a disk partition on a UEFI system partition. However, the command works only if your computer is based on BIOS/MBR. The UEFI method has no concept of the active partition and since you have a UEFI system, the disk type is GPT instead of MBR. To simply put it, your BIOS needs the MBR disk type while the UEFI needs the GPT disk type. To fix the “The selected disk is not a fixed MBR disk when trying to use the DISKPART utility” error, there are various potential fixes you can try. You might have to disable Secure Boot, convert the disk to MBR or fix the Boot Manager. For more instructions, follow the options provided below.

Option 1 – Disable the Secure Boot in the BIOS

Disabling the Secure Boot in the BIOS settings is definitely recommended to resolve the issue. To disable Secure Boot, here’s what you have to do:
  • First, boot your computer into Windows 10.
  • Next, go to Settings > Windows Update. From there, check if there is anything that you have to download and install if you see any available updates. Usually, OEMs send and update the list of trusted hardware, drivers, and operating systems for your computer.
  • After that, go to the BIOS of your computer.
  • Then go to Settings > Update & Security > Advanced Startup options. If you click on Restart Now, it will restart your computer and give you all the advanced options.
  • Next, select Troubleshoot > Advanced Options. As you can see, this screen offers you further options including System restore, Startup repair, Go back to the previous version, Command Prompt, System Image Recovery, and UEFI Firmware Settings.
  • Select the UEFI Firmware Settings which will take you to the BIOS.
  • From there, go to the Security > Boot > Authentication tab where you should see Secure Boot. Note that every OEM has its own way of implementing the options so it varies.
  • Next, set Secure Boot to Disabled and set Legacy Support to On or Enabled.
  • Save the changes made and exit. Afterward, your computer will reboot.

Option 2 – Try converting the disk to MBR

You can try to change the File System of the drive from GPT to MBR but before you do so, make sure that you create a backup copy of your data to an external drive. Once you have that covered, follow the steps below.
  • Create a bootable Windows 10 media and boot your computer from it.
  • Next, click on the “Repair your computer” option on the first Windows 10 installation setup window.
  • Afterward, select the operating system partition from the given options and click on Next.
  • Now select Command Prompt within the System Recovery options box and execute this command to initiate the Diskpart utility: diskpart
  • Then type either one of these commands to view the list of all the Disk connects or the partitions on those disks formed: list disk or list volume
  • After that, execute another one of these commands depending on the command you previously entered to select the disk or partition you want to select: select disk # or select volume #
  • Now execute this command to clean your drive: clean
  • Finally, execute this last command to convert the selected disk or partition as MBR: Convert MBR
  • Restart your computer and check if the error is fixed.

Option 3 – Try to fix the Boot Manager

  • You can start by booting into the installation environment for Windows 10 from an installation media.
  • After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
  • From there, select Command Prompt and once you open it, enter each one of the commands given below by sequence.
    • bootrec /FixMbr
    • bootrec /FixBoot
    • bootrec /RebuildBcd
  • Once you’re done executing the commands given above, type “exit” to close the Command Prompt window and then restart your computer and see if it fixed error code 0xc000014c.
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Fix BUGCODE_USB_DRIVER Error in Windows
This post will guide you in fixing yet another annoying Blue Screen of Death error, “BUGCODE_USB_DRIVER”. This particular BSOD error occurs due to some issue with usbhub.sys, winusb.sys, or usbport.sys system driver file. When you encounter this kind of Stop error on your Windows 10 PC, it indicates that an error has occurred in the Universal Serial Bus or USB driver. The USB driver is issued by Microsoft themselves and it comes along with the Windows 10 system which is why it is difficult to download its latest version using a web browser. Thus, you need to take some basic steps to resolve the problem. Carefully follow the given fixes below to fix the BUGCODE_USB_DRIVER Blue Screen error and before you proceed, you need to create a System Restore Point, this way you have some backup in case something goes out of hand.

Option 1 – Update the USB Controller Drivers

  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
You also have the option to update the motherboard and the USB driver from the manufacturer’s official website.

Option 2 – Check for any available Windows Updates

Another you can try is to check if there are any Windows Updates available to make sure that your Windows 10 PC has all the latest updates installed. All you have to do is go to Settings > Update &security. From there, just click on the Check for updates button.

Option 3 – Uninstall conflicting programs and services

There are certain programs like VMWare, Virtual Box, Hyper-V Virtualization services that might be in conflict with the USB port drivers on the parent operating system. Thus, you can try uninstalling the aforementioned programs and other similar ones to see if it fixes the BSOD error.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.
Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it. If uninstalling the programs mentioned above didn’t help, you might want to try putting your PC in a Clean Boot State to help you find the faulty program.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

Option 4 – Modify the Power Settings

  • In the Cortana Search box, type “power options” and then select Power Options from the search results.
  • After opening Power Options, click on Change plan settings for your selected power plan.
  • Next, click on Change advanced power settings.
  • Then look for USB Settings and click on it to expand it.
  • Now expand the USB selective suspend setting and then disable it.
  • After that, click on the Apply and then OK buttons to save the changes made.

Option 5 – Check for any hard disk errors

  • On your desktop, right-click on the “This PC” or computer icon and then select Manage to open the Disk Management. Here you get to check your drive’s health.
  • Next, click on Disk Management on the left side panel.
  • From there, check the state of your drives. If it shows that all your partitions are healthy then it means all is good and that the problem may have something to do with some physical issues with your hard drive.
You might also want to run the CHKDSK utility to help you fix any issues with your hard disk. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
  • Wait for the process to be completed and then restart your computer.
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