Fix Chrome ERR_SOCKET_NOT_CONNECTED

Recently, a number of users reported an error in Google Chrome that says, “ERR_SOCKET_NOT_CONNECTED”. If you are one of these users, read on as this post will guide you in resolving this error. This kind of error in Chrome is kind of vague so it could be caused by a couple of factors like DNS server issues, Socket Pools, third-party plugins or extensions, and many more.

Whatever the cause may be, there are several options you can check out to resolve the problem. You can try to flush the Socket Pool or change the DNS address or remove unwanted extensions or reset your Google Chrome browser.

Option 1 – Try to flush the Socket Pool

  • Open Google Chrome and in the address bar, type “chrome://net-internals/”.
  • After that, select Sockets on the left side panel.
  • Next, select Flush socket pools from the right-side panel.
  • And once it’s done, restart your Chrome browser and check if the “ERR_SOCKET_NOT_CONNECTED” is fixed or not.

Option 2 – Try to change the DNS Server

In this option, you can try changing your current DNS settings to the Google Public DNS as it could also help in fixing the “ERR_SOCKET_NOT_CONNECTED” error. To do so, follow the steps below.

  • The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
  • Next, click on the “Change Adapter Settings” option.
  • After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
  • Right-click on your network connection and click on Properties.
  • Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
  • After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
  • Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 3 – Get rid of any conflicting browser extensions

  • Open Chrome and press Alt + F keys.
  • Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
  • Proceed to On Startup and mark Open a specific page or set of pages.
  • To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.

Option 4 – Try to reset Google Chrome

Before you proceed, make sure that the Chrome browser is not running anywhere in the background via Task Manager. Once you’ve made sure that it’s no longer running, refer to these steps:

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “%USERPROFILE%AppDataLocalGoogleChromeUser Data” in the field and tap Enter to open this location.
  • From there, look for the Default folder and then tap the Shift + Delete button and if a confirmation prompt appears, click on Yes.
  • After deleting the Default folder, open Google Chrome and click on the three vertical dots icon located in the top-right corner to open the menu.
  • Next, click on Settings and scroll down and then click on Advanced to open the Advanced Settings.
  • Then scroll down until you see the “Reset and clean up” section and click the “Restore Settings to their original defaults” option.
  • After that, you will see a confirmation box and from there, click on the Reset settings button to reset your Google Chrome browser.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

0x80070780, The file cannot be accessed
Error 0x80070780 is a particularly nasty error since it means we can not access files on our hard drive. This might be an important file from work or anything similar and it can be frustrating when we can access it. In this article, we will address solutions to this error so you can continue with your activities where you have left off. Follow the guide step by step in the given order to minimize file damage and find the solution quickly.
  1. Run File and Folder built-in troubleshooter

    The simple and clean solution, try first by running Windows built-in tools. Leave troubleshooter to scan and attempt repairs and try to access a file after that.
  2. Run disk checker

    Maybe the file is corrupted or slightly damaged but repairable, run a built-in Windows disk checker and let it scan and repair any error found. Try accessing your file after the scan.
  3. Try copying file

    If the file is under a bad sector or cluster on a disk drive that could be a reason why you can not access it, try copying the file to another location and then opening it, if the operation fails, boot Windows in safe mode and try to copy or move file then. If you are successful with copying files in safe mode, reboot your computer and try to open the file.
  4. Reinstall the driver for the hard drive

    Like when the driver for USB is not working and you can not access files same can happen on your hard drive. Go to the device manager and reinstall the driver for your hard drive.
Read More
How to fix Windows 10 Store Error 0x801901F7

Error Code 0x801901F7 – What is it?

Error code 0x801901F7, also known as “The Server Stumbled” error because it shows a message saying “The Server Stumbled. We all have bad days” is associated with Windows Store. Server Stumbled Error 0x801901F7 is an error related to the MS server. The error occurs due to damaged registry files, malware, virus, and corrupted data. You should fix this error to prevent a system crash or a BSOD error. There are some things you can do to fix it. These are not so complex. So, anyone can try these methods to fix error 0x801901F7. Common Symptoms for error 0x801901F7:
  • Problems with Windows startup
  • System becomes very slow or the system freezes
  • Blue screen of death appears
  • Windows fails to start some process due to Stop error code 0x801901f7

Solution

Restoro box imageError Causes

  • This error is generally caused by corrupt registry files.
  • Virus infection can cause this problem.
  • Outdated driver, missing .DLL files may also cause this error.
  • Microsoft server overload may cause this problem as well.
  • Incorrect configuration may cause this problem.

Further Information and Manual Repair

To fix error 0x801901f7, there are four methods listed below. Some might work for you and some might not. Please try all of them to fix this error.

Method 1:

Basic method to fix error code 0x801901F7: Resetting Windows Store Cache Most of the time clearing or resetting the cache helps. It doesn't always work, but you should try this first before moving on to some advanced methods which are mentioned below. To reset the Windows Store cache please follow the simple steps below
  • Open RUN by searching or pressing "Windows Key + R"
  • Type "wsreset.exe" and press Enter or click on OK.
  • Windows Store will open automatically along with a command prompt.
  • This will reset Windows Store and you might see it loading as it should.
This method might work but if it fails to solve Error 0x801901F7 then follow the method below.

Method 2:

Advanced method of fixing error code 0x801901F7: Deleting Windows Store database file. By using this method, you will be deleting the database file for Windows Store. This file is located on your C drive or the drive where you installed your Operating System. Follow the steps below.
  1. Navigate to C:WindowsSoftwareDistributionDataStoreDataStore.edb.
  2. Delete DataStore.edb file from there.
  3. Now Open Windows Store and see if you still get error code 0x801901F7.
The Datastore.edb file that you deleted will be automatically created once you perform Step 3 which is launching Windows Store. If you still cannot get this error away then Close Windows Store and Reboot your PC then Launch Windows Store Again.

Method 3:

Modifying Windows update properties: Perform the steps below only if the above-mentioned methods fail. You will be tweaking a few things in the Windows update to see if it helps.
  1. Open Task Manager by right-clicking on Taskbar, then click on Task Manager.
  2. Go to Services Tab. Click on Open Services at the very bottom of the Window.
  3. Now a new window will pop up. Scroll down & find "Windows Update" from the list.
  4. Double click on Windows update to open up its Properties.
  5. Now from the Startup Type drop-down list, select Automatic. Click on Apply, Start, and then Ok.
Now you need to perform just one more step. Reset Windows Store again (Refer to method 1 for Steps). This should fix your Windows Store error that shows The Server Stumbled with 0x801901F7 Error Code.

Method 4: 

If the error is due to a problem with a driver, then follow the method below to uninstall the current driver:
  1. Open the Run command and type “sysdm.cpl” in the text box.
  2. Click Enter.
  3. Open the Hardware tab on the system properties dialog box.
  4. Then press on Device Manager.
  5. Double press on Device type and then press on the hardware device that is reporting error code 0x801901F7.
  6. Go to the Driver tab and press on Uninstall button to uninstall the device driver completely.
  7. Now, install the new driver on your computer.
  8. Restart your computer.
  9. Run virus scan of your PC
  10. Try using a different USB port.
If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.
Read More
Deleting a User Account in Windows
There are instances when there are multiple accounts which is the result when there are a lot of users who use the computer. Some may use it more often, while others may seldom use it. Having multiple accounts can be quite confusing and inconvenient especially if it takes a lot of space. Thus, in this post, you will be guided on how you can delete a User Account on your Windows 10 computer, as well as how you can create a backup of the existing profile data and files. All the data of user accounts can be found at C:/Users, where its folder name will be exactly the same as the name of the user. You can check the exact user’s name by simply using the “net user” command either via Command Prompt or Windows PowerShell. Once you delete a user account, its folder, along with its files, will also be deleted. You can also create a backup for user files and the best way to do that is by copying the folder to other partitions or to an external drive. Here are two methods you can check out to delete a user account in Windows 10 – you can do it via Windows Account settings or via the command line. For more details, follow each one of the options provided below.

Option 1 – Delete the user account using Windows Account settings

  • First, go to Settings > Accounts > Family & other users.
  • Next, select the account you want to delete and click on the Remove button. This will open a confirmation window along with a warning message and two buttons that say, “Delete account & data” and “Cancel”.
  • Click on the Delete account & data button to delete the user account.
Note: Once you remove a user account, it will also remove all its corresponding data such as items like Documents, Photos, Music, Desktop, and other related folders. Thus, if you have not created a backup, then you won’t be able to recover those files.

Option 2 – Delete the user account using the command line

If you want to delete several user accounts, then doing it via Command Prompt or Windows PowerShell is a lot quicker. To get started, follow these steps:
  • In the Start Search, type “command prompt” and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
  • Next, type the “net user” command and hit Enter to execute it. This will show you the exact usernames on the computer.
  • After that, type the “net user <username> /delete” command and hit Enter to execute it. This will delete the account and all of its data without any warning. You have to replace “<username>” with the name of the user account.
Read More
How to remove "program" from startup

Instaling and removing applications from your Windows can sometimes leave some traces that are unpleasant and can cause annoyances. One of these annoyances is the program in the startup section of the task manager.

If you ever opened task manager and went into the startup section trying to disable some of the startup items on your Windows boot there might be a chance that you have experienced and seen a program without any icon or information about it just sitting there.

Program inside task manager

This is due to some applications being removed from the system but for some reason, it still shows itself in startup and it is quite annoying. So here we will show you how to get rid of this annoyance so your startup is clean again without junk in it.

Removing a program from startup

Locating the source of the issue

The first thing of course is to open the task manager itself and navigate to the startup tab. Inside the startup tab right-click on the column header and tick or enable Startup type and command line. Now you will see the location of the supposed file (that is missing or you could just go there by right-clicking on the item, but here it is greyed).

program in task manager with details

99% of the time startup type will be registry since the file is missing, if it was a file fix would be just to simply delete the file in the folder but since it was installed and not properly removed registry key is still present but the file cannot be found. After confirmation that the file is indeed missing and that the startup type is registry open the registry editor by typing Regedit in search and pressing enter.

Removing the key from registry

Inside Registry editor navigate to: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run. Inside on right part, you will see all auto-start entries added by installed applications.

regirsty editor

Locate one that is causing issues by comparing its path with the path inside the task manager command line and delete the key. Once the key is deleted right-click on RUN on the left part and choose HKEY_LOCAL_MACHINE to quickly jump on that key location and repeat the process of key deletion if needed. HKEY_LOCAL_MACHINE will delete startup entry for all users and sometimes entry will not be present here since the application is not installed for all users or there are no other users on the machine.

After the procedure is finished, reboot your systems in order to apply changes.

Read More
What to do if you cannot switch between Programs on Taskbar in Windows 10
It is common to run multiple programs and applications at the same time and it’s important to be able to switch between them using their Taskbar icons or using the usual Alt + Tab shortcut. However, there are times when you might suddenly find that neither of the aforementioned methods worked and you will no longer be able to switch between programs in the Windows Taskbar. To fix this issue, refer to the options given in this post. For instance, when you have multiple instances of Microsoft Edge running and every time you press the Alt + Tab combo nothing happens so you are left with no choice but to minimize everything and then hover your mouse on the icon and switch between the instances of Edge. You will also notice that the right-click on the taskbar won’t respond back and will only keep on showing the loading circle icon. Here are a few tips you can follow to fix the issue with the Windows 10 Taskbar.

Option 1 – Try to restart the Windows Explorer

This is one of the basic things you can try as restarting Windows Explorer helps in refreshing the user interface and makes most of the things work in relation to the user interface.
  • To get started, tap the Alt + Ctrl + Del keys to pull up the Windows Task Manager.
  • After opening Task Manager, look for “explorer.exe” under the list of programs.
  • Once you find the explorer.exe, right-click on it and click Restart.

Option 2 – Try changing the Foreground Lock Time

Aside from restarting Windows Explorer, you could also try changing the Foreground Lock Time to fix the issue with the Taskbar.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type in regedit in the field and tap Enter to open the Registry Editor.
  • Next, go to this registry key – HKEY_CURRENT_USERControl PanelDesktop
  • Next, change the ForegroundLockTimeout value from200000 to 0. After that, it will make sure that no other application will take away the focus from your current program or application. It could be that some other application has taken away the focus and even when you try to actually switch, the focus gets back to the old one. Anyhow, since you already changed the value of ForegroundLockTimeout, it will ensure that the focus is not switched.
Note: If you are running some Full-Screen applications there are some devices especially the gaming ones, disable the Windows key to make sure that you won’t be able to switch. If this is the case, you need to make some modifications to the Full-Screen games.
Read More
Fix Could not find the Recovery Environment
If you suddenly find the Windows Recovery Environment not working and you see an error message saying, “Could not find the recovery environment”, then you’ve come to the right place as this post will guide you on how you can fix it. In times when you can’t boot into the Windows Recovery Environment, there could be several reasons behind it. However, have you ever wondered where exactly the Windows Recovery Environment is in your computer? Windows initially places the Windows RE Image file in the installation partition during Windows Setup so if you have installed Windows in the C drive, you can find the Windows RE at the C:/Windows/System32/Recovery or C:/Recovery folder. Keep in mind that this folder is hidden and later on, the system copies the image file into the recovery tools partition to make sure that one can boot into recovery if there are any issues with the drive partition. The “Could not find the recovery environment” error mostly occurs if the Windows Recovery Environment is disabled or if the “Winre.wim” file is corrupted. Thus, to fix this error, you need to refer to the given suggestions below.

Option 1 – Try to enable Windows Recovery Environment

  • In the Windows Start Search, type “PowerShell” and from the search results that appear, right-click on Windows PowerShell and then select the “Run as administrator” option to open it with admin privileges.
  • Next, type the “reagentc /info” command and tap Enter to execute it.
  • After that, if the output states that Status is enabled, then you’re all set.
  • Now type the “reagentc /enable” command and tap Enter to enable the Windows Recovery Environment. You will see a success message at the end signifying that Windows RE is available.

Option 2 – Try to fix the corrupted or missing “Winre.wim” file

If the Winre.wim file is either corrupted or missing, you need to get a new copy of this file from another computer where the Windows RE is working. Once you’re able to get a new copy of the Winre.wim file, you have to set the image path to a new location. For more details, refer to these steps:
  • First, type “Powershell” in Windows Start Search and right-click on Windows PowerShell from the results, and select Run as administrator.
  • Next, execute the given command below to change the path of the WIM file to the new location. Note that the steps should be used when the file path of the Windows Recovery Environment is different from the usual spot.
Reagentc /setreimage /path C:RecoveryWindowsRE
  • As mentioned, if the file is corrupted, you just have to get a new copy from another PC but before you do that, make sure that the WINRE on that computer is disabled (just enable it later on) and then place it in the C:/Recovery path and then set its path again using the command given above and then verify its path by executing the following command.
reagentc /info command
Note: Since the Recovery folder is hidden as well as the WINRE folder in it and you won’t be able to access them using the Windows File Explorer, you need to use the Windows PowerShell or Command Prompt so that you can access them.

Option 3 – Try checking and fixing the WinRE Reference in the Windows Boot Loader

The Windows Boot Loader is the one that determines if it has to load the Windows Recovery Environment. It could be that the boot loader is pointing to an incorrect location which is why you’re getting the error. To resolve it, you have to check and fix the WinRE Reference in the boot loader. How? Follow these steps:
  • In the Windows Start Search, type “PowerShell” and from the search results that appear, right-click on Windows PowerShell and then select the “Run as administrator” option to open it with admin privileges.
  • After that, execute the “bcdedit /enum all” command.
  • Next, look for an entry in the Windows Boot Loader identifier set as Current and look for “recoverysequence” in that section and take note of the GUID.
  • Ensure that the device and the osdevice items show the path for the Winre.wim file and that they are the same. If not, you need to point the current identifier to the one which has the same.
  • Once you’ve found the new GUID, execute this command: bcdedit /set {current} recoverysequence {GUID_which_has_same_path_of_device_and_device}
  • Now check if the error in the Recovery Environment is fixed or not.

Option 4 – Try creating a Recovery Media

You could also try creating a Recovery Media to resolve the error in the Windows RE. All you have to do is download the Windows 10 ISO file using the Media Creation tool and then create a recovery drive. Once you’re done, check if it fixes the problem or not.
Read More
Renaming items in the Win+X menu
As you know, the Win + X menu, which is the shortcut context menu, is a useful way to launch several utilizes in Windows such as Power Options, Windows PowerShell, Event Viewer, Device Manager, and so on. However, there are times when you might experience difficulty in identifying the required utility. This is actually a part of the Windows 10 shell that goes out of scope in the customization of Windows 10. However, there is an easy trick you can use to do that. So in this post, you will be guided on how you can rename the options in the Win + X menu in Windows 10. In case you don’t know, the context menu is divided into three groups. Microsoft has categorized the bottom-most part as Group 1, while the middle part is categorized as Group 2 and the first part as Group 3. To rename these options, you need to use File Explorer and follow the instructions laid out below. Step 1: First, tap the Win + E keys to open File Explorer. Step 2: Next, navigate to this path: %LocalAppdata%MicrosoftWindowsWinX Step 3: From there, you should see three folders as Group 1, Group 2, and Group 3. Open the appropriate folder of your choice. Step 4: After that, right-click on the shortcut option you want to rename and then select Properties. Step 5: Next, navigate to the Shortcut tab under the Properties window. Step 6: Now in the text field of Comment, enter the new name of the option you selected. Step 7: Click on the Apply and OK buttons to save the changes made. Note: You can now either Sign back in or sign out of your Windows 10 User Account to see the result of the changes you’ve made. You could also restart the process of File Explorer via Task Manager. This will close the File Explorer as well as the shell components and then only launch the shell components again. In addition, you can check the Win + X menu to see the customized name that you’ve just set for a particular option. As you can see, even though it does not add anything extra, it is still a lot better in knowing how you can customize it.
Read More
Internet disconnected when VPN is connected
If your VPN software blocks and disconnects the Internet or Wi-Fi connection as soon as it is connected, read on as this post will give you fixes to resolve the problem. This kind of issue is odd but not unheard of. Many users use VPN for privacy and security but if it causes internet connection problems, you have to pin down the root cause of the problem and fix it in order to continue browsing the internet with privacy and security. Here are some suggestions you need to check out to resolve the issue between your VPN software and network.

Option 1 – Try installing the latest version of the TAP adapter

Since all VPN software uses a TAP adapter which is mostly from OpenVPN, you might want to download and install the TAP adapter driver to resolve the problem.

Option 2 – Run the Network Adapter Troubleshooter

  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Option 3 – Configure the client computer to use the default gateway

This kind of connection problem can occur when you configure the VPN connection as the default gateway on the remote network. In such a case, the VPN settings override the default gateway settings (TCP/IP settings). Thus, you have to configure the client computers in order to use the default gateway setting on your local network for internet traffic as well as a static route on the remote network for VPN-based traffic.

Option 4 – Try to use the Google Public DNS

You might want to change your DNS to Google Public DNS as it could help you resolve the internet connection problem caused by your VPN. To do so, follow the steps below.
  • The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
  • Next, click on the “Change Adapter Settings” option.
  • After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
  • Right-click on your network connection and click on Properties.
  • Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
  • After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
  • Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 5 – Try checking the settings of your VPN software

If your VPN software has a built-in “kill switch” it prevents any internet usage every time there is a problem in connecting with the VPN server which explains why your internet connection is disconnected when your VPN software is connected. In addition, you could also try to change your VPN software’s protocol since all VPNs support multiple protocols. It could be that the protocol your VPN uses is blocked so try changing to another protocol and see if it fixes the problem.

Option 6 – Update the Network Adapter drivers

You might also want to update the Network Adapter drivers by following these steps:

  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Then right-click on each one of the Network drivers and update them all.
  • Restart your PC and see if it helped in fixing the BSOD error.
Note: If updating the network drivers didn’t help in fixing the “Windows could not find a driver for your network adapter” error, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.

To reinstall the network adapter driver, refer to these steps:

  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Read More
Fix Windows Update Error 0x800F081F – 0x20003
If you are trying to upgrade your computer but encounter the Windows Update Error 0x800F081F – 0x20003 instead, then read on as this post will guide you in fixing this Windows Update error. This kind of error is commonly encountered when upgrading your copy of Windows 10 and is caused by errors with various developer-related settings that are being enabled in the system. When you encounter Windows Update Error 0x800F081F – 0x20003, you will see either of these error messages:
“We couldn’t install Windows 10. The installation failed in the SAFE_OS phase with an error during INSTALL_UPDATES operation: Error 0x800F081F”  “The installation failed in the Safe_OS phase with an error during apply_image operation: Error: 0x800f081f – 0x20003”
To fix this kind of Windows Update error, you need not use external programs but you can try to disable the Developer Mode, run the Windows Update troubleshooter or restart all the Windows Update-related services and components. For more details, refer to the options provided below.

Option 1 – Try to disable Developer Mode

You might have to disable Developer Mode to fix the Windows Update Error 0x800F081F – 0x20003. How? Refer to these steps:
  • Tap the Win + I keys on your keyboard to open the Settings app.
  • Next, go to Update & Security > For Developers.
  • From there, select the toggle for Sideload apps or Microsoft Store apps located on the right-side panel.
  • If you get any prompt, just click on Yes.
  • After that, navigate to Apps > Apps & features and then click on Optional features on the right-side panel.
  • Then scroll down to locate the Windows Developer Mode entry and select it and click on Uninstall.
  • Once you’re done uninstalling the Windows Developer Mode component, close the Settings app and restart your computer to apply the changes made.

Option 2 – Try to run the Windows Update Troubleshooter

You should also try to run the built-in Windows Update troubleshooter as it could help you resolve the Windows Update Error 0x800F081F – 0x20003. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try restarting various Windows Update-related services and components

  • Tap the Win + X key combination and select Command Prompt (Admin) to open Command Prompt with admin privileges.
  • After opening Command Prompt, copy and paste each one of the commands listed below one by one and tap Enter right after you enter each command.
    • net stop wuauserv
    • net stop bits
    • net stop appidsvc
    • ren %systemroot%SoftwareDistribution SoftwareDistribution.bak
    • ren %systemroot%system32catroot2 catroot2.bak
  • Once you’ve entered all the commands given above, they will stop all the Windows Update services that are running on your computer as well as clear the SoftwareDistribution folder, and reset the Catroot2 folder. Now you have to start all these Windows Update services you’ve just stopped by executing the following commands:
    • net start wuauserv
    • net start bits
    • net start appidsvc
    • net start cryptsvc
  • After that, restart your computer and try to run the setup again, and see if the error is now fixed.
Read More
Fix 0xC000007B STATUS INVALID IMAGE FORMAT
If you are trying to open a program or a game but you suddenly see a dialog box with a message stating that the application was unable to start correctly along with the Error Code 0xC000007B , STATUS INVALID IMAGE FORMAT then this indicates that the application is not compatible with the architecture of your Windows 10 computer or is missing dependencies. Although error code 0xC000007B can also occur with other various programs, the STATUS_INVALID_IMAGE_FORMAT error code also means that when you try to run an application that’s designed to run on a 64-bit system and hence gets into a termination state. In addition, if you are also pointed to the NTStatus.h file then it means that the error might be caused by some file corruption. Here’s the full context of the error message:
“0xC000007B | STATUS_INVALID_IMAGE_FORMAT | {Bad Image} %hs is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.”
When you see this error message, the first thing you can do is to click on OK to close the application and then try installing the media again to see if it fixes the issue. If not, then you can check out the suggestions given below.

Option 1 – Try installing the application with admin privileges

The first thing you can do to fix the error is to restart your Windows 10 computer and then try installing the application again and this time with admin privileges. Just right-click on the application and select the “Run as Administrator” option. And if your account is a regular one, you need to make sure to ask an admin to help you in installing the application by entering the password when you are prompted to do so.

Option 2 – Install and update Dependencies

There are times when programs and applications need to have drivers and supporting software installed for them to properly work. Although the installation usually takes care of it, it’s time for you to do some manual checks especially if you are getting this issue of abnormal program termination.

1. Install some qualified drivers

A number of high-end games and applications need to have correct and valid drivers for them to work. They just don’t work with general drivers though. Microsoft has this Windows Hardware Quality Labs testing also known as WHQL testing which makes sure that drivers meet the correct experience and pass through the proper testing before certification. Thus, when installing drivers, you need to ensure that they are qualified drivers for your Windows 10 PC.

2. Download and install or update DirectX

As you know, Microsoft DirectX is a suite of technologies developed by Microsoft to provide hardware acceleration for heavy multimedia applications like HD videos and 3D games. Since you are using Windows 10, you have the DirectX 12 version while the earlier Windows versions use the DirectX 11 version.

3. Install the Microsoft DirectX End-user runtime

The Microsoft DirectX end-user runtime gives updates to version 9.0c as well as previous versions of DirectX. To install it, click on this link and download it.

4. Update or install the .NET framework

The .NET framework is used by games and applications during development which means that without the runtime files that are installed in your computer, it definitely won’t work. Thus, you need to install or update this framework. You can also use the .NET setup verification tool to verify it.

Option 3 – Try running the System File Checker Scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the Error Code 0xC000007B , STATUS INVALID IMAGE FORMAT error. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status