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Internet disconnected when VPN is connected

If your VPN software blocks and disconnects the Internet or Wi-Fi connection as soon as it is connected, read on as this post will give you fixes to resolve the problem. This kind of issue is odd but not unheard of. Many users use VPN for privacy and security but if it causes internet connection problems, you have to pin down the root cause of the problem and fix it in order to continue browsing the internet with privacy and security.

Here are some suggestions you need to check out to resolve the issue between your VPN software and network.

Option 1 – Try installing the latest version of the TAP adapter

Since all VPN software uses a TAP adapter which is mostly from OpenVPN, you might want to download and install the TAP adapter driver to resolve the problem.

Option 2 – Run the Network Adapter Troubleshooter

  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Option 3 – Configure the client computer to use the default gateway

This kind of connection problem can occur when you configure the VPN connection as the default gateway on the remote network. In such a case, the VPN settings override the default gateway settings (TCP/IP settings). Thus, you have to configure the client computers in order to use the default gateway setting on your local network for internet traffic as well as a static route on the remote network for VPN-based traffic.

Option 4 – Try to use the Google Public DNS

You might want to change your DNS to Google Public DNS as it could help you resolve the internet connection problem caused by your VPN. To do so, follow the steps below.

  • The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
  • Next, click on the “Change Adapter Settings” option.
  • After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
  • Right-click on your network connection and click on Properties.
  • Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
  • After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
  • Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 5 – Try checking the settings of your VPN software

If your VPN software has a built-in “kill switch” it prevents any internet usage every time there is a problem in connecting with the VPN server which explains why your internet connection is disconnected when your VPN software is connected.

In addition, you could also try to change your VPN software’s protocol since all VPNs support multiple protocols. It could be that the protocol your VPN uses is blocked so try changing to another protocol and see if it fixes the problem.

Option 6 – Update the Network Adapter drivers

You might also want to update the Network Adapter drivers by following these steps:

  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Then right-click on each one of the Network drivers and update them all.
  • Restart your PC and see if it helped in fixing the BSOD error.

Note: If updating the network drivers didn’t help in fixing the “Windows could not find a driver for your network adapter” error, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.

To reinstall the network adapter driver, refer to these steps:

  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.

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Remove ChatZum from Windows

ChatZum is a Potentially Unwanted Program that installs a Toolbar into your browser. This program allegedly allows users to zoom in on photos without clicking on them, however, upon further research, it was discovered that this function does not work on the latest version of browsers.

From the Author: ChatZum is a Browser add-on (toolbar) that enables its users to hover over images in Major Social network's websites and view a larger version of an image.

While installing this toolbar will track user web browsing sessions and will record website visits, clicks, and sometimes even personal information. This information is later used to display targeted ads to the user. To allow easier user tracking, the program changes the browser home page and default search engine to Nation Search Advanced, which injects additional advertisements and tracks user activity.

Several anti-virus applications have marked this program as Potentially Unwanted, and it is not recommended to keep it on your computer, especially considering the fact it will most likely not work on your browser.

About Potentially Unwanted Applications

If you have ever installed a free application or shareware, chances are high that the computer will get installed with a bunch of unwanted applications. A Potentially Unwanted Program, also called PUP, in short, is actually software that contains adware, installs toolbars, or has got other hidden objectives. These types of programs are generally bundled up with a free application that you download from the internet or may also be bundled inside the custom installers of many download websites. PUPs aren’t always viewed as “pure” malware in the strictest sense. A fundamental difference between PUP and malware is distribution. Malware is normally dropped by silent installation vectors like drive-by downloads while PUP gets installed with the consent of the computer user, who knowingly or unknowingly approves the PUP installation on their computer system. But, there is no doubt that PUPs remain bad news for PC users as it could be quite dangerous to your computer in many ways.

The damage PUPs can do

The unwanted programs after installation display numerous annoying pop-up ads, trigger fake alerts, and sometimes even forces a computer owner to pay for the software. PUPs that come as browser add-ons and toolbars are commonly recognizable. These toolbars alter your homepage and your search engine in the installed web browser, track your web activities, modify your search results with redirects and sponsored links, and eventually slow down your browser and diminish your browsing experience. Potentially unwanted programs use aggressive distribution methods to get onto your computer. The worst part of setting up a PUP is the adware, spyware, and keystroke loggers that could lurk inside. Even if the PUPs really aren’t inherently malicious, these applications still do practically nothing good on your PC – they’ll take valuable system resources, slow down your PC, weaken your computer security, making your PC more vulnerable to malware.

How to avoid ‘crapware’

• Read the EULA thoroughly. Look for clauses that state that you have to accept advertising and pop-ups or bundled applications from the company. • Always opt for the custom if you’re offered an option between “Custom” and “Recommended” Installations – never ever click Next, Next, Next thoughtlessly. • Use a good anti-malware application. Try Safebytes Anti-malware which can find PUPs and treat them as malware by flagging them for deletion. • Be alert if you download and install freeware, open-source applications, or shareware. Do not ever install software applications that seem shady or malicious. • Always download applications from the original website. The majority of PUPs find their way onto your laptop or computer is via download portals, so steer clear of it altogether. Remember the fact that even though PUPs could potentially cause damage and hinder the proper functioning of the PC, they can’t enter into your system without your consent, so be alert not to provide them with it.

How One Can Get rid of Malware that is Blocking Websites or Preventing Downloads

Malware could potentially cause many kinds of damage to PCs, networks, and data. Some malware goes to great lengths to stop you from downloading or installing anything on your computer, especially antivirus software. If you’re reading this article, odds are you’re stuck with a malware infection that is preventing you to download or install the Safebytes Anti-Malware program on your PC. Even though this sort of problem can be tougher to circumvent, there are some steps you can take.

Make use of Safe Mode to resolve the issue

If the malware is set to run automatically when Microsoft Windows starts, stepping into safe mode could block the attempt. Just minimal required programs and services are loaded when you boot your computer in Safe Mode. To launch your Windows XP, Vista, or 7 computers in Safe Mode with Networking, do as instructed below. 1) Tap the F8 key repeatedly as soon as your PC boots, however, before the big Windows logo or black screen with white texts come up. This would invoke the Advanced Boot Options menu. 2) Choose Safe Mode with Networking with arrow keys and hit ENTER. 3) When this mode loads, you should have the internet. Now, obtain the malware removal program you want by utilizing the web browser. To install the program, follow the guidelines in the installation wizard. 4) Right after installation, do a full scan and allow the software program to get rid of the threats it detects.

Switch to an alternate internet browser

Some malware mainly targets certain browsers. If this is your situation, employ another internet browser as it might circumvent the computer virus. When you suspect that your Internet Explorer has been hijacked by a trojan or otherwise compromised by online hackers, the best thing to do is to switch over to an alternate internet browser such as Mozilla Firefox, Google Chrome, or Apple Safari to download your chosen security program – Safebytes Anti-Malware.

Create a portable USB antivirus for eliminating viruses

Another technique is to download and transfer an antivirus application from a clean computer to run a scan on the infected computer. Follow these steps to run the anti-malware on the affected computer. 1) Download the anti-malware on a virus-free PC. 2) Connect the flash drive to a USB slot on the clean computer. 3) Double click on the exe file to run the installation wizard. 4) Choose the USB stick as the location for saving the file. Follow the instructions on the screen to finish off the installation process. 5) Now, transfer the flash drive to the infected computer. 6) Run the Safebytes Anti-malware directly from the USB drive by double-clicking the icon. 7) Click the “Scan Now” button to start the virus scan.

Protect your PC from Malware With SafeBytes Security Suite

If you are looking to install an anti-malware program for your PC, there are lots of tools in the market to consider nonetheless, you just cannot trust blindly anyone, regardless of whether it is a paid or free program. A few of them are great but there are several scamware applications that pretend as authentic anti-malware programs waiting around to wreak havoc on your PC. You have to pick a company that develops industry-best anti-malware and it has earned a reputation as reliable. One of the highly recommended applications by industry analysts is SafeBytes Anti-Malware, the safest program for Microsoft Windows. SafeBytes can be described as a highly effective, real-time antivirus application that is made to assist the average computer user in protecting their PC from malicious internet threats. Through its cutting-edge technology, this software will help you protect your computer against infections brought on by various kinds of malware and other internet threats, including spyware, adware, trojans, worms, computer viruses, keyloggers, ransomware, and potentially unwanted program (PUPs).

There are many wonderful features you’ll get with this particular security product. Listed below are some of the features you will like in SafeBytes.

Active Protection: SafeBytes offers a completely hands-free active protection and is set to observe, block, and kill all computer threats at its very first encounter. It will check your PC for suspicious activity at all times and its unrivaled firewall shields your computer from illegal entry by the outside world. Robust, Anti-malware Protection: Using a critically acclaimed malware engine, SafeBytes offers multilayered protection which is made to catch and remove threats that are concealed deep inside your PC. Web Security: Safebytes allots all sites a unique safety ranking that helps you to get an idea of whether the webpage you’re just about to visit is safe to view or known to be a phishing site. Extremely Speed Scanning: SafeBytes’s virus scan engine is among the fastest and most efficient in the industry. It's targeted scanning significantly increases the catch rate for viruses which is embedded in various computer files. Lightweight: SafeBytes is really lightweight software. It consumes an extremely small amount of processing power as it runs in the background which means you will not observe any computer performance difficulties. 24/7 Support: For any technical concerns or product assistance, you may get 24/7 expert assistance via chat and email. To sum it up, SafeBytes Anti-Malware offers outstanding protection combined with an acceptable low system resources usage with both great malware detection and prevention. You now may realize that this particular tool does more than just scan and remove threats from your computer. You will get the best all-around protection for the money you pay on SafeBytes AntiMalware subscription, there’s no question about it.

Technical Details and Manual Removal (Advanced Users)

If you wish to do the removal of ChatZum manually rather than using an automated software tool, you can follow these simple steps: Navigate to the Windows Control Panel, click the “Add/Remove Programs” and there, choose the offending application to remove. In case of suspicious versions of web browser plug-ins, you can easily get rid of it through your web browser’s extension manager. You might also want to reset your home page and search providers, as well as delete browsing history, temporary files, and cookies. If you choose to manually remove the system files and Windows registry entries, use the following list to make sure you know exactly what files to remove before undertaking any actions. Please note that only advanced users should try to manually edit the system files mainly because removing any single vital registry entry results in a serious problem or even a PC crash. In addition, certain malware is capable of replicating itself or preventing its removal. Doing this malware-removal process in Safe Mode is recommended.
Files: Search And Delete: tbcore3.dll arrow_refresh.png basis.xml chatzum.dll info.txt inst.tmp loaderie.js suggestion_plugin.dll TbCommonUtils.dll tbcore3.dll tbhelper.dll TbHelper2.exe uninstall.exe uninstaller.exe update.exe Folders: C:\Program Files\ChatZum Toolbar\ C:\Documents and Settings\username\Application Data\Mozilla\Firefox\Profiles\gb5e8gtn.default\extensions\staged\ADFA33FD-16F5-4355-8504-DF4D664CFE83 Registry: Key HKLM\SOFTWARE\ChatZum Toolbar Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ChatZum Toolbar
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Repair Error Code 0x80070715 in 3 Simple Steps

What is Error Code 0x80070715?

Seeing obscure error codes like 0x80070715 on the screen again and again can be annoying simply because you have no idea why it keeps popping up? What does it mean? Well, for beginners you don’t have to decode it, we’ll make it simple for you. This error code indicates missing .dll files in the system or a corrupt registry. Due to this, you get locked from accessing and running applications on your system.

Solution

Restoro box imageError Causes

This error occurs largely because of two reasons:
  1. Disk damage due to cluttered registry
  2. The system gets infected by malware or a virus(es)
The error code 0x80070715 creates hurdles in the functioning of the applications. If this error is not repaired immediately it can result in serious damages like system crash and failure.

Further Information and Manual Repair

Many people pay hundreds of dollars to technicians to resolve this issue on their systems. Is it worth it? Not exactly!

How about we tell you a time and a money-saving way to fix the error code 0x80070715 on your PC?

The best way to resolve this issue on your system in seconds and also for free is to install Restoro. This is an advanced, powerful, and multi-functional system repair and a PC optimizer tool. It is smoothly integrated with numerous performance-driven utilities like registry cleaner, privacy error detector (anti-virus), Active X and Class error, and system stability detector. With this helper, you can resolve not only the error code 0x80070715 but also other types of PC-related errors. Whether the cause of the error code 0x80070715 on your PC is malware or cluttering cluttered disk, Restoro can be used to resolve them all. Its powerful and intuitive registry cleaner scans the registry and repairs it successfully. It removes junk files, internet history, temporary internet files, invalid entries, and also the files from the uninstalled programs still saved in the system’s registry. It wipes out all the clutter on your hard disk and cleans it in seconds freeing up plenty of space. It repairs the registry resolving the error 0x80070715 quickly. Nonetheless, if the error 0x80070715 is triggered due to viral infection or malware it removes them too. By downloading unknown files, accessing malicious websites, and opening phishing emails viruses can enter your PC. You may not be aware of these until error code 0x80070715 pops on your screen. It is wise to remove viruses right away because these give hackers access to your system which often results in data breaches and exposes users to system security threats. Restoro also works as a powerful antivirus. All malware, spyware, and viruses affecting your PC are scanned with the help of the advanced built-in privacy error detector utility. This utility embedded in the system detects viruses and malware in your system and removes them from your system successfully. Restoro is an easy-to-use repair tool. It has a simple layout and a user-friendly interface. It is easy to navigate through the repair tool, scan for errors and repair them without any hassle. Users of all levels, novice and experienced can use this tool with ease. You don’t need to be technically sound to work around this tool. Here's how to Install and run Restoro PC Fixer: In addition to this, you can run it on any Windows version. It is compatible with practically all versions. No matter what the cause for error code 0x80070715 maybe, you don’t need to get into the nitty-gritty of it and find a specific tool to resolve the issue. All you have to do is install this multi-functional Restoro on your system. Here are the 3 simple steps that you need to follow for successful repair:
  1. Click here to install Restoro.
  2. Scan your PC
  3. Press the Repair Tab to fix the issue right away
To ensure your PC is error-free, registry clean and your system runs at its optimum speed, scan your PC with Restoro regularly.
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Fix fatal error C0000034 applying update
Fatal error C0000034 happens during the installation of the Windows update and if you are one of the unlucky users who sadly run into this, keep reading as we will provide solutions to this error and how to get around it. Start from point 1 to the bottom and hopefully you will have your PC back into working order in no time.
  1. Run Windows Update troubleshooter

    Usually, a built-in Windows troubleshooter can solve issues painlessly and fast, my advice is to try this as the first option, it is a simple and clean solution worth trying and in 90% it solves the issue all by itself.
  2. Do a clean boot

    Using task manager, remove all nonessential applications and services from starting up, reboot your computer, and once it is cleanly booted try re-running the update process again, if the issue was running the application this time everything will work since the problematic application is not running.
  3. Reset Windows update components to the default

    This solution requires you to use the Reset Windows Update Agent Tool to reset Windows Update components to default or use this PowerShell script to reset Windows Update Client. You can also manually reset each Windows Update component to default and then re-run the update.
  4. Disable firewall and antivirus

    Altho not likely it is still a possibility that some firewalls and antivirus can detect windows updates as malicious software and cut them off. If everything else failed, disable the firewall and your PC protection and when it is fully disabled try updating.
  5. Do automatic startup repair

    This should be the last thing to do but if everything else failed, do it. Perform Windows 10 Startup Repair. Once the startup repair completes successfully, you can re-run the update. The update should install without errors.
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Fix Windows Update Error 0x80240020
There are instances when the Windows 10 installation needs interaction before it reaches the file process. And so if you suddenly encounter the Windows Update Installation Failure 0x80240020 error under the Windows Update History, then you need to get it fixed. When you encounter this kind of Windows Update Error, you will see an error message that says, “The operation did not complete because there is no logged-on interactive user”. This error also indicates the “WU_E_NO_INTERACTIVE_USER” code. To resolve this issue, in this post we’ll walk you through a couple of steps but before you get started, know that you don’t have to run any troubleshooter or delete any file just to fix this error since all you have to do is enable one option that can automatically login with your account and complete the installation for you. With that said, just make sure to only try running Windows Update once you’re told to do so. There are two ways you can enable the option that could resolve the Windows Update Installation Failure 0x80240020 error. One is via Settings while the second one is via Registry Editor.

Option 1 – via Settings

Step 1: Go to Settings > Accounts > Sign-in Options. Step 2: From there, toggle on the “Use my sign-in info to automatically finish setting up my device and reopen my apps after an update or restart” option. Step 3: After that, it will make sure that the interaction part is removed from the Windows Update process. Note: If your device is joined in a domain or if some work or email policies are applied to your device by your company or organization, then you wouldn’t be able to see this option in Settings and that’s where the Registry Editor comes in. Just make sure that you’re logged in as an administrator and that you create a System Restore Point first since registry hacks are sensitive and could highly impact how your computer behaves or functions. Once you have that covered, follow the steps below.

Option 2 – via Registry Editor

Step 1: In the Start search, type “Regedit” and hit Enter to open the Registry Editor. Step 2: Navigate to the following registry key:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsUpdateOSUpgrade
Note: If the above-given registry key does not exist, you can simply create it. All you have to do is right-click on the WindowsUpdate key and then select the New Key option and type “OSUpgrade” as its name. Afterward, create a new DWORD (32-bit) Value and name it “AllowOSUpgrade” and set its value to 0x00000001. Step 3: Restart your computer and check if the error is now fixed. And then try to update your Windows 10 computer again and while you’re at it, make sure that you’re around your computer to interact with the prompts needed to complete the installation process.
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Antivirus software review 2022

As we near the end of 2022 we look at the current best antivirus software for popular platforms, why they are the best, and why you should get them.

Avira, the best free Antivirus

Avira has been around a long time with its free antivirus version of the larger protection suite. It had its ups and downs but the latest versions are really great. With high-speed scans and low system impact, Avira antivirus is really one of the best free antivirus software currently on the market.

Avira screen

The software itself has also received UI & UX updates making it straightforward and easy to use. The virus scanning engine is the same as in paid version that ranks among the top engines in the world for this type of work. The package also gives you some great browser protection and a good firewall as well, there is really no excuse to skip on this if you want a free solution.

The only thing that we would say is not so great in Avira is reporting some false positives, sometimes even for MS updates, it is rare but it can happen.

Malwarebytes, the best Windows antivirus

Malwarebytes Premium is easy to use, simple antivirus solution that shies away from complicated UI, and simply put, it just works. Its scanning engine is well-known and places among the top and best in the world often finding some malware that other can miss.

malwarebytes screen

Another great thing is its integration with Windows itself, it is one of the rare applications that can and will work incredibly well beside your typical Windows protection tools so you can have both of them running at the same time.

Installation and running are really simple and every typical PC user will find it as easy as walking in the park. On the other hand, sadly system impact is a little high and it will have issues running on lower-end systems due to its memory requirements.

Intego MAC Internet Security X9, the best MAC antivirus

Gone are the days when MAC had no virus issues, since MAC rose in popularity among the users, also rose the number of viruses and malware. The system itself has some great protection built it inside but for more security and better control of it, you will need a third-party dedicated solution.

Intego was made by Mac antivirus experts who have been building this kind of software last 25 years. The interface is easy to use and premade presets are really helpful, but the security suite can also be customized to fit your needs and desires.

intego screen

Since this is only available as a security suite, you are getting a firewall and some other security tools along with your antivirus that will run as a part of it.

The bad side is that scans can sometimes run slow, most of the time they are OK in terms of speed but occasionally they can switch to slower speeds and impact scanning time to some annoying times. Also, there is no webcam protection nor VPN service included where others on this list have them.

Bitdefender mobile security, the best Android protection

While protection is not only needed for your gaming or workstation, software suites that are dealing with mobile and tablet security exist. The best of them is the Bitdefender antivirus mobile suite. Low on system resources and low on performance impact with the really great virus detection rate Bitdefender is at the top of suites for your phone.

bitdefender mobile

Consistent high virus detection packed with low battery impact is great but the suite comes with tons of other tools as well like browser security tools, email protection, and real-time link and notification protection.

The application will always scan each file and newly installed application in the background and alert and cut off any found threat. App itself is easy to install and use and most of the time it will do everything in the background for you but offer you customization if you need it.

The package also includes VPN and application lock that will let you protect the critical applications from being accessed as well as an online account scanner. Anti-theft and anti-loss tools, which allow you to find, remotely lock or wipe a stolen or lost device, add yet another layer of protection.

One thing that is missing from this great package is fraudulent call protection. Newer Android phones have this feature inside but it would be nice if Bitdefender had it as well.

Bitdefender, the best antivirus software

Now that we have covered specific cases of each platform, there is one player that has all of them covered and with a quality product, that player is BitDefender and it is great. Personally, this is my protection suite of choice and as I type this it is running in the background.

Bitdefender has it all, low system impact, as a matter of fact, it is one, if not, the lowest performance impact engine on the market currently and that is packed with a great and highly consistent virus & malware detection suite. Along with real-time malware protection, browser security, and anti-spam tools, you also get anti-phishing defenses, ransomware protection, and a strong firewall.

bitdefender screen

Bitdefender scores are very high in both the zero-day threat and real-world protection tests at AV-Test, an established organization that tests antivirus software. Despite being tested against tens of thousands of well-known and widespread malware threats, the software consistently achieves a 100% blocking rate.

The suite also comes with a restricted free VPN and with parental controls as well. Webcam and microphone protection are also included in the suite and on top of all, it has great pricing plans and constant discounts.

BitDefender is really a great package and it might sound too good, but after years and years of personally using it I have not had single malware or virus issue, the only thing that I would put as a negative is that system is severely slowed down when system scans are performed so be sure to run or schedule them when you are not using your computer. This, of course, can put some people off and I will admit it is a serious drawback but for me, the security of my workstation is more important than leaving the computer for 20 or so minutes in order to perform a full scan of the system.

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Fix Windows Sandbox failed to start 0x80070015
As of late, many users reported getting an error in Windows Sandbox that has an error code of 0x80070015. According to users, they encountered this error when they tried to start Windows Sandbox. Based on the error code, it seems that there are some problems with the supporting services of Windows Sandbox that trigger the error. It is possible that these services are misconfigured or that they are outdated and have to be updated. Here’s the complete message of the error:
“Windows Sandbox failed to start. Error 0x80070015. The device is not ready. Would you like to submit feedback about this issue?”
If you are one of the users who encountered this kind of error in Windows Sandbox, then you’ve come to the right place as this post will help you sort this problem out. All you have to do is follow each one of the options provided below.

Option 1 – Make sure that all the supporting processes and services of Windows Sandbox are running properly

If running Windows Sandbox as an administrator didn’t fix the error, you have to ensure that all related processes for Windows Sandbox are running properly. To do that, follow these steps:
  • Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • Next, from the list of services, look for the following services in the given order:
    • Network Virtualization Service: (Startup type: Manual)
    • Virtual Disk: (Startup type: Manual)
    • Hyper – V Virtual Machine: (Startup type: Manual)
    • Hyper – V Host Compute Service: (Startup type: Manual)
    • Container Manager Services: (Startup type: Automatic)
  • After you find the aforementioned services, restart each one of them.
  • Once done, try to open the Windows Sandbox again and see if the error is fixed or not.

Option 2 – Try to install any pending Windows Updates

If the second option still didn’t work, then you might want to check Windows Updates on your computer and see if there are any pending Windows Updates you have to install. All you have to do is go to the Windows 10 Settings app and then go to the Windows Updates section and click on the “Check for updates” button to check if there are any pending updates that are needed to be installed. This could fix the Windows Sandbox Error 0x80070015.

Option 3 – Try to run Windows Sandbox as an admin

  • In the Start Menu, scroll down until you see the entry for the Windows Sandbox.
  • Then right-click on it and select More and then select the “Run as administrator” option to open it with admin privileges.
  • Next, if a User Account Control or UAC prompt pops up, just click on Yes to proceed.
  • You should now be able to open the Windows Sandbox without the error. However, if the error persists, proceed to the next given option below.
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Fix Update and MS Store Error code 0x80070424
As you know, both the Windows Update and Windows Store are inter-dependable services in Windows 10 operating system. So when one of these services encounters an error like the “0x80070424, ERROR_SERVICE_DOES_NOT_EXIST”, the other service will most likely get this error as well. Note that this kind of error can occur to both the Windows Update Standalone Installer and to the Windows Update section in the Windows 10 Settings app. Some users also reported getting this error while trying to update Windows Defender as well. You can see the following error message in the Windows Update Standalone Installer:
“Installer encountered an error: 0x80070424, The specified service does not exist as an installed service.”
While you’ll see the following error message in the Windows Store:
“The were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070424).”
To fix this error, you can try to re-register the Background Intelligent Transfer Service DLL file or run the Windows Update and Store apps troubleshooters. You can also reset the Windows Update-related folders or the Microsoft Store or fix the Windows Update files by using the DISM tool. On the other hand, you can also use the Registry Editor or check Windows Services. For more details regarding these potential fixes, refer to each one of the given options below.

Option 1 – Try to re-register the Background Intelligent Transfer Service DLL file

You may have to re-register the Background Intelligent Transfer Service DLL file using the regsvr32.exe before you can successfully install the program and fix ntdll.dll file crash error. The Regsvr32 tool is a command-line utility that can be used to register and un-register OLE controls as DLL and ActiveX (OCX) controls in the Windows operating system. Follow the steps below to use it.
  • Open Command Prompt as admin from the WinX menu.
  • Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
    • regsvr32 Qmgr.dll /s
    • regsvr32 Qmgrprxy.dll /s
Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.
  • After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully.
  • Now restart your computer and check if the error is now fixed.

Option 2 – Try to run the Windows Store or the Windows Update Troubleshooters

The Windows 10 Store Apps Troubleshooter will help you in fixing the Error code 0x80070424. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.
  • Tap Win + I keys again to open the Windows Settings panel.
  • Go to Update & Security and then go to Troubleshoot.
  • On your right hand side, scroll down to find the Windows Store Apps and then click on Run the troubleshooter option and see if it fixes the problem.
Note: You can also try running the Windows Update troubleshooter to fix the error. You can run it under the Windows Update section of Update & Security.

Option 3 – Delete the files from Software Distribution Folder & Catroot2 folders

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to these steps.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic and the MSI Installer
  • Next, got to the C:WindowsSoftwareDistribution folder and get rid of all the folders and files there by tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer and then try to run Windows Update once more.

Option 4 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
  • Right click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterwards, try opening Microsoft Store again and then see if Error Code 0x80070424 is resolved or not.

Option 5 – Try to check the Windows Update or WU setting in the Registry

  • Tap the Win + R keys to open the Run utility and type “regedit” in the field and tap Enter to open the Registry Editor.
  • Next, go to this registry path: ComputerHKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsWindowsUpdate
  • Here, look for the DWORD named “DisableWindowsUpdateAccess” and double click on it and then set its value data to “0”.
  • Exit the Registry Editor once you’re done and restart your computer.

Option 6 – Try to check the status of some Windows Update Services

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter or click OK to open Services.
  • From the list of Services, look for the following services and make sure that their Startup type is as follows:
    • Windows Update Service – Manual (Triggered)
    • Background Intelligent Transfer Service – Manual
    • Workstation Service – Automatic
  • After that, check if the Service status of the listed services above are set to Running. If they’re not, click on the Start button to start these services and then check if you can now enable the Windows Update service or not.

Option 7 – Run the DISM tool

You can also run the Deployment Imaging and Servicing Management or DISM tool to fix the error code 0x80070424. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
  • Once it’s done, reboot your computer and check if it has fixed the error.
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Fix Windows Upgrade Error 0x800F081E – 0x20003
If you are trying to run Windows Upgrade on your Windows 10 computer but suddenly interrupted by the error 0x800F081E – 0x20003, worry not for this post will guide you on how you can fix this Windows Upgrade error. This particular Windows Upgrade error is a Windows status code for CBS_E_NOT_APPLICABLE which indicates that some of the update requirements are missing or the files that are installed are already of a higher version compared to the ones that are still pending. In most cases, this error occurs when you try to upgrade to earlier versions of the Windows 10 N edition to a later version. Here’s the full content of the error message:
“0x800f081E-0x20003, The installation failed in the SECOND_BOOT phase with an error during BOOT operation”
In case you don’t know, Microsoft distributes special “N” editions of Windows in Europe and the “KN” editions in Korea. These editions are the same as the standard editions of Windows except that they do not have the Windows Media Player as well as the multimedia playback features. Thus, when the Windows Upgrade fails with the error code and error message and it doesn’t provide much information as to why the update couldn’t be installed, there is something you can do about it to fix the error. Since Windows uses generic error codes and so if you see the error code 0x800f081e, you have to check the error log first. For more details, follow the instructions laid out below. Step_1: You need to navigate to C:$WINDOWS.~BTSourcesPanther and from there look for the text file named “setuperr.log” and open it with a text viewer/editor program like Notepad. Step_2: After opening the setuperr.log file, you should see content that’s similar to this:
C:WINDOWSSoftwareDistributionDownload80b2677d6e15a2a206625bb25a7124feamd64_Microsoft-Windows-MediaPlayer-Package~~AMD64~~10.0.17134.1. Error: 0x800F081E 2019-09-10 20:26:57, Error SP Operation failed: Add [1] package C:WINDOWSSoftwareDistributionDownload80b2677d6e15a2a206625bb25a7124feamd64_Microsoft-Windows-MediaPlayer-Package~~AMD64~~10.0.17134.1. Error: 0x800F081E[gle=0x000000b7]
Note: From the content above, it is clear that the Windows Upgrade failed due to complete due to the Windows Media Player. It could be that the log file may contain other error messages and other error codes and if you see the error code 0x800f081e from the list, then you need to uninstall the Media Feature Pack. Step_3: You have to uninstall the Media Feature Pack.
  • Tap the Win + R keys to launch the Run dialog box and type “optionalfeatures.exe” in the field and hit Enter to open the Windows Features wizard.
  • Next, you need to wait until the list of Windows Features populates and then click on the + sign to collapse the folder of the Media Features.
  • After that, uncheck the “Windows Media Player” option from the Media Features folder.
  • Now click on the Yes and OK buttons to save the changes made and then close the Windows Features dialog box.
  • Restart your computer and boot, try to run the Windows Upgrade process again, and check if the error is fixed or not.
Note: If the installation has been successfully completed, you have to go back to the Windows Features and enable the Windows Media Player again. And if you are using the Windows 10 N Edition, then you can just download and install the latest version of the Media Feature Pack for your Windows 10 N edition. On the other hand, running the built-in Windows Update troubleshooter could also help you resolve any Windows Update-related problems, including the error 0x800F081E – 0x20003. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.
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Resolve Error 0x80240020 in Windows 10

Error Code 0x80240020 – What is it?

Error code 0x80240020 is a Windows 10 upgrade error code that affects users who attempt to upgrade their Windows operating system. This may occur due to a particular program that blocks the upgrade from completing. It can also result when other PC issues interfere with the upgrade process by disrupting the ability of Windows Update to download updates on one’s machine. Common symptoms of error code 0x80240020 include the following:

  • Message box detailing the presence of error code 0x80240020
  • Inability to complete Windows 10 upgrade process

Solution

Restoro box imageError Causes

Upgrade error codes occur when Windows users experience upgrade failure while using Windows Update, the Microsoft Windows Update website, the Microsoft Update website, or the Windows Server Update Services (WSUS) server. Disruption may cause this process to fail, for instance, due to system file corruptions or problems related to the Windows Update services.

Further Information and Manual Repair

To correct issues related to error codes, it is often best to apply manual repair methods. These help Windows users determine the root causes of the error code and provide solutions that permanently fix these issues. For instance, if error code 0x80240020 on your machine is due to an issue within the Windows Update tool, you will need to first verify that this is the problem by using a troubleshooter option found within your machine’s settings. The troubleshooter will detect and fix the issue.

Most of these manual repair methods can be implemented by any Windows user, regardless of their background, technical abilities, or lack thereof. However, in certain cases, technical skills are required. If you have trouble implementing the procedures highlighted below or in any other error code article found on this site, consider getting help from a Windows repair technician or use a powerful automated tool.

Below are details regarding the manual repair methods for fixing error code 0x80240020. Ensure you follow the instructions correctly. After all, any error you make will likely cause further problems on your machine and prevent you from resolving error code 0x80240020 in Windows 10.

Method One: Run Windows Update Troubleshooter

One way to fix error code 0x80240020 is to troubleshoot Windows Update. To do this you will need to access Settings within your machine then simply select the relevant troubleshooting options available. Follow the instructions below:

  • Step one: Type Settings within search box near Start button then press Enter
  • Step two: In the search box within Settings, type Troubleshooting
  • Step three: Select the troubleshooting option
  • Step four: Under System and Security, select Fix problems with Windows Update
  • Step five: Under Windows Update, select Resolve problems that prevent you from updating Windows.
  • Step six: Click Next and wait for the troubleshooter to detect and fix problems

If there are problems with Windows Update, the troubleshooter will be able to fix them. Once this process is complete, restart your PC and then reopen Windows Update. Attempt to upgrade your Windows operating system. If Windows Update completes the process and your machine downloads and runs the upgrade, you have successfully resolved error code 0x80240020.

If, however, there is another upgrade failure and the message box detailing the presence of error code 0x80240020 in Windows 10 appears, you will need to apply another manual repair procedure. Please see below for further details regarding manual repair method two.

Method Two: Use SFC to Scan and Fix Corrupted System Files

Corrupted or missing system files may interfere with your machine’s ability to successfully download an upgrade. For this reason, scan and fix any problems related to system files on your machine using Command Prompt. This manual repair method is often called a System File Check/ Checker (SFC).

  • Step one: Right-click Start Menu
  • Step two: Select Command Prompt (Admin)
  • Step three: Type sfc /scannow

To ensure you follow this procedure correctly, enter the command as it is written above, with a space between “sfc” and “/scannow”. Once missing, corrupted or damaged files are present on your machine, the SFC command will enable Command Prompt to scan and fix these issues.  Wait until the process is complete then reboot your PC.

With your system successfully rebooted, reattempt the Windows 10 upgrade process in Windows Update or on the Windows Update website. If the issue causing error code 0x80240020 was related to problems with system files, you should be able to complete the upgrade after using the SFC tool.

Method Three: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

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Sandbox failed to start with error 0xc030106
If you suddenly encountered an error when you try to run the Windows Sandbox that says, “Windows Sandbox failed to start, Error 0xc030106, The virtual machine or container exited unexpectedly”, read on as this post will guide you on what you can do to resolve the problem. According to security experts, this kind of error in Windows Sandbox is due to some issues with the supporting virtualization component. It could also be caused by other factors and to fix it, there are several potential fixes you need to check out. You can try running the Windows Sandbox as an administrator. You should also make sure that all the supporting processes are running properly, as well as try to install any pending Windows Updates.

Option 1– Try to run Windows Sandbox as an admin

  • In the Start Menu, scroll down until you see the entry for the Windows Sandbox.
  • Then right-click on it and select More and then select the “Run as administrator” option to open it with admin privileges.
  • Next, if a User Account Control or UAC prompt pops up, just click on Yes to proceed.
  • You should now be able to open the Windows Sandbox without the error. However, if the error persists, proceed to the next given options below.

Option 2 – Ensure that all the supporting processes and services are running properly

If running Windows Sandbox as an administrator didn’t fix the error, you have to ensure that all related processes for Windows Sandbox are running properly. To do that, follow these steps:
  • Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • Next, from the list of services, look for the following services in the given order:
    • Network Virtualization Service
    • Virtual Disk
    • Hyper – V Virtual Machine
    • Hyper – V Host Compute Service
    • Container Manager Services
  • After you find the aforementioned services, restart each one of them.
  • Once done, try to open the Windows Sandbox again and see if the error is fixed or not.

Option 3 – Try to install any pending Windows Updates

If the second option still didn’t work, then you might want to check Windows Updates on your computer and see if there are any pending Windows Updates you have to install. All you have to do is go to the Windows 10 Settings app and then go to the Windows Updates section and click on the “Check for updates” button to check if there are any pending updates that are needed to be installed. This could fix the Windows Sandbox error.
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