Logo

File Record Segment is Unreadable in Windows 10

If you suddenly encounter an error message saying, “ File Record Segment is Unreadable ” on a blue screen while booting your PC, it means that your hard drive is in an error state. This particular blue screen of death error might have a lot of bad sectors or might have reached its end.

The workarounds you can try to resolve the issue is by locating the bad sectors or checking your hard drive for any discrepancies in the mapping and fix them. Follow the detailed instructions laid out below for these workarounds.

Option 1 – Try to check for any bad sectors and wrong configurations in your hard drive

The first thing you have to check is the boot files on your PC. As you know, your PC boots from these files and if there is anything wrong with any one of them or if one of them ends up getting corrupted, you will most likely see the blue screen of death error or a prompt with an error message saying, “File record segment is unreadable”. According to some users who reported this issue, new hard drives aren’t exempted from this error. That’s why it is recommended that you carry out this solution no matter what kind of scenario you are in. You will have to launch the Command Prompt in recovery mode and see if you can fix the problem by executing the check disk commands.

  • Upon booting, restart your PC and tap F11 to go to the recovery environment then select Troubleshoot.
  • Next, click Advanced from the given options and select Command Prompt.
  • After opening Command Prompt, execute the commands listed below, and don’t forget to hit Enter right after you type in each one of them and if you have installed Windows to some different directory, you must replace “C” with the name of the drive you’ve installed Windows with.
  • chkdsk C: /r /x
  • chkdsk C: /f

Note: The Chkdsk function might take a while before it finishes its operations so you need to be patient and wait until the entire process is completed. And depending on the situation, it might even take a day at most so patience is really the key here.

Option 2 – Try connecting the hard drive to a different computer

If option 1 didn’t work for you and you’re still seeing the error, you can try connecting the hard drive to a different computer and then copy the data first. Make it a priority to salvage the data just in case the hard drive won’t make it in the future.

After replicating your hard drive, you can then try running the chkdsk commands that are listed in option 1 above in the new computer you’re connecting your hard drive to and make sure that you key in the correct drive letter that’s assigned to the hard drive you’re using. After executing the chkdsk commands, plug your hard drive back into the previous computer and then check if you can now boot it without any issues.

Option 4 – Replace the faulty hard drive

If none of the options provided above really worked out then maybe it’s time to consider getting a replacement for your hard drive. In about 50% of the cases about this error, some unfortunate users were left with no choice but to replace the hard drive since the problem is with the hard drive itself. Hard drives have a complex running mechanism which includes a head and the disk that rotates accordingly so you can check if the cables connected to the hard drive are connected properly and if it is in a correct position or not. In addition, you also have to make sure that the SATA adapters where the hard drive is connected are working properly.

If the drive is showing problems in the I/O operation, there is little chance for you to use it as a normal hard drive. If the hard drive is in warranty, get it checked and replace it. If not, you might consider taking it to the service center for the specialists to take a look into it.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Fix Update components must be repaired
Recently, a lot of users reported having an issue with Windows Update. According to these users, they got an error message saying, “Windows Update components must be repaired” after they run the Windows Update troubleshooter. So if you are also facing this issue then you’ve come to the right place as this post will guide you in fixing this problem. There are various suggestions you can check out to fix this problem – you can try running the Windows Update troubleshooter again but this time, in a Clean Boot State or you could also run System File Checker or the DISM tool to repair corrupted Windows Update files or reset the Windows Update components. For more information, refer to the given options below.

Option 1 – Run the Windows Update troubleshooter in a Clean Boot State

Repairing the “Windows Update components must be repaired” error is not that complicated. One of the things you can try is to run the Windows Update troubleshooter again but this time, in a Clean Boot State. Refer to the steps below to get started.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to run the Windows Update troubleshooter again and see if the error is fixed or not.

Option 2 – Try to run System File Checker

If the Windows Update troubleshooter still failed to fix the problem, you can run System File Checker instead. It is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 3 – Run the DISM tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
Note: If it happens that the Windows Update client is broken, you need to run the following command to repair it then restart your PC and click on Update once again.
DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess

Option 4 – Delete the contents in the Software Distribution folder and Catroot2 folder

You can also delete the contents in both the Software Distribution and Catroot2 folders as it could potentially fix the “Windows Update components must be repaired” error.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.
Read More
How to Unmerge the User folder in Windows 10
The Windows 10 system allows users to change the default location of the User folders to another drive. This is probably to make sure that the files stay safe in case the system suddenly crashes. However, in some cases, while changing the path to another drive, for instance, the D drive or any folder, the Windows system recognized it as a hard drive as well so even though the files will be saved on that folder, it will appear as a hard drive in the Windows Explorer or look merged with another folder. It could also be that you had dragged and dropped a user folder to another user folder by accident. So if you’re wondering how you can unmerge the User folders, read on as this post will guide you on how exactly you can do that. Take note that even if you try to use the File History to restore the User folders, it still won’t work and you won’t be able to move them back to their previous locations nor restore the folders back to their previous versions and it would only state that they are not available. In the instructions given below, we are using the Downloads folder as an example.
  • Step 1: Tap the Win + R keys to open the Run dialog box.
  • Step 2: Next, type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Step 3: After opening the Registry Editor, navigate to the following registry key:
ComputerHKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders
  • Step 4: Then double-click on the multi-string value {374DE290-123F-4565-9164-39C4925E467B} located in the right hand pane. And in the Value Data, copy and paste the following value:
%USERPROFILE%Downloads
  • Step 5: Now click OK and close the Registry Editor.
Note: Look close enough and you’ll see that the multi-string values belong to each one of the folders. From there, you have a Desktop, Favorites, Skydrive, Music, Pictures, and many more.
  • Step 6: Restart your computer. After that, the operating system will pick up the new folder location during the startup. Here are the values for the other folders:
Music – {1CF1260C-4DD0-4ebb-811F-33C572699FDE} Pictures – {3ADD1653-EB32-4cb0-BBD7-DFA0ABB5ACCA} Videos – {A0953C92-50DC-43bf-BE83-3742FED03C9C} Documents – {A8CDFF1C-4878-43be-B5FD-F8091C1C60D0} Desktop – {B4BFCC3A-DB2C-424C-B029-7FE99A87C641}
  • Step 7: Now all you have to do is to change the location correctly. Start by tapping the Win + E keys to open the Windows File Explorer.
  • Step 8: After that, right-click on the Downloads folder located in the right-hand pane.
  • Step 9: Then click on Properties and go to the Location tab then type “D:\Downloads” in the location box.
  • Step 10: Click the Apply button and then the OK button to save the changes made. Doing so would ensure that not only the Downloads folder is restored but also that it does not stay merged to another folder or appear as a drive.
Read More
How to Fix Windows 10 Error 8024402C

Error Code 8024402C – What is it?

When upgrading to Microsoft Windows 10, some users may encounter Error Code 8024402C. This error, while attempting to update, is a result of five possible issues. The error code itself is not a critical concern, yet while the error is occurring, users will not be able to upgrade their Windows software. As with any Microsoft error code, even if it is not critical, it is recommended that the error be addressed sooner rather than later. An insignificant error now could lead to a larger, more catastrophic error later on. Common symptoms include:
  • A dialog box appears with the Error Code 8024402C when attempting to upgrade to Microsoft Windows 10.
  • Your current version of Windows is unable to recognize the need for an update to Microsoft Windows 10.

Solution

Restoro box imageError Causes

As previously stated, there are five major reasons why error code 8024402C occurs.
  • An erroneous character in the proxy override settings
  • A wrongly configured firewall is preventing the update from taking place.
  • Attempting to access the Windows 10 update through a VPN (Virtual Private Network) connection.
  • Workstations that operate behind a corporate ISA server.
  • A corporate network system that does not have auto proxy enabled.
The sooner these known causes are addressed, the sooner you will be able to successfully upgrade to Microsoft Windows 10.

Further Information and Manual Repair

Microsoft Support posits four different resolutions to these known error code 8024402C issues. Some of these methods will be more comfortable for at-home users than others. If you are experiencing this issue in a corporate or business setting, it may be better to have your IT tech or department attempt the methods.

Method 1:  When your firewall is causing the issue.

  1. Access your firewall software.
  2. Specifically, look into the settings associated with your firewall.
  3. Make sure that the following three websites are listed as exceptions to your firewall or proxy.
  • https://*.windowsupdate.microsoft.com
  • http://download.windowsupdate.com
  • http://*.windowsupdate.microsoft.com
  1. If any of these websites are missing from your firewall list, add them to the list.
  2. Restart your Microsoft Windows 10 update.

Method 2: For an erroneous character in the proxy override settings.

  1. Open internet explorer, if you use another program to access the internet, you will still need to use internet explorer for this solution.
  2. Open your internet explorer tools window.
  3. Click on internet options.
  4. Choose the connections tab.
  5. Select LAN settings.
  6. Choose the Advanced option.
  7. Delete anything that appears in the exceptions section.
  8. Closeout of internet explorer.
  9. Click on your start button.
  10. Select RUN and type CMD into the field, press ENTER.
  11. This will access the command prompt screen. Type “proxycfg -d” and press ENTER.
  12. Type the command “net stop wuauserv” and press ENTER.
  13. Finally, type “net start wuauserv” and press ENTER.
  14. Now you have cleared your proxy cache. Access the Microsoft Windows 10 update again to download.

Method 3: If a VPN connection is causing error code 8024402C.

  1. Disconnect from your VPN connection, thus connecting directly to the internet without a proxy or network.
  2. Retry the Microsoft Windows 10 update.
  3. After the update is successful, reconnect to the VPN network.

Method 4: Use this is an ISA server is in place at your networked business site.

  1. Access the ISA firewall client option. From here your goal is to initiate the ISA server automatic detection feature.
  2. From the control panel, select the firewall client option.
  3. Choose the configure option.
  4. Check the box next to “automatically detect firewall server”.
  5. Select the “update now” button.
  6. Click the OK button.
  7. Restart your Microsoft Windows 10 update.
Again, not all of these methods are meant for computer users who do not usually explore and change software settings of this nature. If you do not feel comfortable with any of these methods, you can opt to download and install a powerful automated tool to repair Windows error code 8024402C.
Read More
How to Fix the EhRecvr.exe Error on Your PC

EhRecvr.exe Error Code - What is it?

EhRecvr.exe is an executable file located in a subfolder of C:\Windows (usually C:\WINDOWS). An executable file is denoted by the filename extension .exe. You should only run executable files from the publisher you trust because .exe files are prone to errors. Executable files can potentially change your computer settings and harm your computer.  These files can easily get corrupted. Similarly, when the EhRecvr.exe fails to run on the computer and gets corrupt, you experience an EhRecvr.exe error on your system. This error code may pop up while playing games on the PC or using any other program. EhRecvr.exe error may be displayed in any one of the following formats:
  • “ehRecvr.exe cannot be found."
  • “There was a problem starting [path]ehRecvr.exe. The specified module could not be found."
  • "Runtime Error. ehRecvr.exe pure virtual function call."
  • "This program can't start because ehRecvr.exe is missing from your computer."
  • "Unable to launch the software located at path: [path]ehRecvr.exe"
  • "This application requires the file ehRecvr.exe, which was not found on this system."
  • "ehRecvr.exe is missing."
  • "Access Violation File [path]ehRecvr.exe"

Solution

Restoro box imageError Causes

There are plenty of reasons why this error may occur these include:
  • EhRecvr.exe file is mistakenly deleted
  • EhRecvr.exe file is corrupted and damaged
  • Viral/Malware infection
  • Bad registry entries
  • Outdated drivers
Though this error code is not fatal but nonetheless it is advisable to fix it immediately because EhRecvr.exe error not just hampers your ability to run and access different programs on your system but it also triggers issues like viral infection and registry problems which if not resolved can put your big at greater risk like system failure, freeze, and crash.

Further Information and Manual Repair

To resolve the EhRecvr.exe error on your system, you don’t have to hire a professional and spend hundreds of dollars in repair. Here are the best and easy DIY methods that you can try to fix this error. To work around these methods you don’t need to be a technical whiz. Let’s get started:

Method 1 - Restore EhRecvr.exe from Recycle Bin

In the case of EhRecvr.exe file deletion, it is advisable to check the recycle bin. Search through the bin for the file. If you find it, then simply restore it, if not then if you have access to the internet, then download it from a trusted website.

Method 2 - Reinstall the Associated Software That Uses EhRecvr.exe File

If you receive this error when you want to use certain software on your PC, then try reinstalling that software again on your PC. This will be very helpful to obtain the EhRecvr.exe file that is not provided by Microsoft. To re-install, first, uninstall the program. Go to Add/Program in the control panel and find the program and then uninstall it. Once uninstalled, simply follow the same steps but this time round install the software. This will hopefully help resolve the EhRecvr.exe error code.

Method 3 - Update Drivers for Hardware Devices

Sometimes the error may pop up due to outdated drivers. If this is the cause then the best way to resolve the issue would be to update the driver. Use the wizard within the Device Manager to update the outdated drivers.

Method 4 - Scan for Viruses

Viruses and malware can disguise as executable files. These usually enter your PC through downloads from unreliable websites and phishing emails. In such an event, it is recommended to install a powerful antivirus. Scan your entire PC and remove all viruses to repair the issue.

Method  5 - Clean and Repair the Registry

Another method is to clean and repair the registry. If you don’t clean the registry regularly it may get accumulated with obsolete files and get corrupt. This may generate EhRecvr.exe error codes. To resolve, simply download Restoro. This is a user-friendly PC Fixer with a powerful registry cleaner. It scans for all registry errors, wipes out all the invalid entries and obsolete files and repairs corrupted DLL and .exe files in minutes. Click here to download Restoro and resolve the EhRecvr.exe error now!
Read More
uTorrent is not responding on Windows
As you probably know, uTorrent is one of the best software you can use to download torrents over the web. It has been around for many years now and is trusted by lots of users despite having competition here and there. Over the years, uTorrent has changed as it is now packed with tons of features. What’s more, is that this program is no longer the smallest client when it comes to file size. However, just like other software, it is not always working smoothly as there are instances when it’s not responding even when it’s already running. The first thing you can do is to close all the processes of uTorrent and then try opening it again. There are various reasons why your uTorrent program fails to respond. However, it is most likely caused by some virus that was brought on by the file you’ve just downloaded. On the other hand, it could also be caused by other factors as well but whichever the case is, here are some fixes you can check out to resolve the uTorrent issue.

Option 1 – Delete the file you’ve downloaded

As pointed out earlier, uTorrent might have failed to respond due to some file you’ve just downloaded which is why you have to delete it since there really is no point in keeping a file that’s causing this kind of issue. After deleting the file, try opening uTorrent again and see if it now works or not.

Option 2 – Allow uTorrent to run via Windows Defender Firewall

  • Click on the Cortana or the Start button and type “firewall” in the field.
  • From the search results that appear, click on the “Allow an app through Windows firewall”.
  • After that, a new window will pop up and from there, you will see a list of apps that can be allowed or disallowed using a Windows firewall. From this list, you have to search for uTorrent and once you find it, set it to Publick if you are on a public network or Private if you’re in a private network.

Option 3 – Uninstall or reinstall uTorrent software

You can also try to completely uninstall uTorrent from your computer and then reinstall it right back. to do so, follow the steps below.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for uTorrent and select it and then uninstall it.
  • Once uTorrent is uninstalled, go to uTorrent’s official website and download its latest version.

Option 4 – Try scanning your computer using Windows Defender

  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
Read More
Customize Lock Screen in Windows 11
Same as in Windows 10, Windows 11 also features a lock screen. IN this lock screen by default, you will see a clock and date above the standard Windows 11 background. Not all users will be happy with this choice but do not worry, you can choose and customize your lock screen to better suit your idea of it.

Lock Screen in Windows 11To personalize the lock screen do:

  1. Right-click on Desktop and select Personalize
  2. Click on the lock screen
  3. Choose one of three options and customize it
    • Personalize Your Lock Screen

      this option will let you set a custom image or slideshow for your lock screen. Choose either one that best suits you. Under selecting picture or pictures for the slide show you can uncheck the option to see tips, tricks, and facts on your lock screen.
    • Lock screen status

      when clicking on this option you can select the application widget that you wish to be shown on the lock screen like weather, mail, calendar, etc. Choose if you would like one by clicking on it.
    • Show the lock screen background picture on the sign-in screen

      as self-explanatory this switch will enable or disable chosen lock screen wallpaper on your login credentials screen.
  4. Close settings
All settings will be automatically saved and applied and when you wish to lock the screen easiest way is to press ⊞ WINDOWS + L shortcut on your keyboard.
Read More
Checking network requirements taking too long
If your Windows 10 computer is having problems connecting to a wireless network and it takes too long to respond and only keeps on displaying the “Checking network requirements”, then you’ve come to the right place as this place will walk you through fixing the problem. There are two things that can happen when your computer connects to a wireless network. Windows can either connect to the wireless network successfully or return an error message that says, “Cannot connect to the network. However, if none of these things happened, and it only remains at the “Checking network requirements” message, then it could be due to obsolete or incompatible drivers in your computer, particularly the network adapter drivers. To fix this problem, you can try to update or reinstall these drivers, reset the TCP/IP, or run the Network Adapter troubleshooter, as well as reset the Network. For more information, refer to the given options below.

Option 1 – Update the Network Adapter drivers

The first thing you can do to resolve the problem is to update the Network Adapter drivers by following these steps:
  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
  • Look for the Broadcom Network Adapter and right-click on it, as well as other network adapters that have an exclamation icon, and update them all.
  • Restart your PC and see if it helped in fixing the problem.
Note: If updating the network drivers didn’t help in fixing the problem, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly. To reinstall the network adapter drivers, refer to these steps:
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.

Option 2 – Try to reset the TCP/IP

As you know, the TCP/IP or the Internet Protocol is the most important thing if you want to use the internet on your computer. That’s why if it ends up getting corrupted, you need to reset the TCP/IP to fix the problem. To reset TCP/IP, refer to these steps:
  • In the Windows start the search, type “command prompt” and right-click on Command Prompt from the search results.
  • Then select the “Run as administrator” option to open Command Prompt with admin privileges.
  • After that, execute this command: netsh int ip reset resettcpip.txt
  • Once it’s done, exit Command Prompt and restart your computer and then check if the error is now fixed.

Option 3 – Run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:
  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
  • Restart your computer.

Option 4 – Try to perform Network Reset

You can also try to perform a Network Reset to resolve the problem. This will reset the entire network configuration including your IP address. To perform Network Reset, follow these steps:
  • Tap the Win + I keys to open Settings.
  • From there, go to the Network and Internet section.
  • Next, scroll down and look for “Network Reset” under the status pane.
  • After that, click on Network Reset and then on Reset now to start resetting the network configuration. Once done, check if it is able to fix the error or not.
Read More
Fix Setup has failed Error in Windows
If you encounter the “Setup has failed to determine supported install choices” error when trying to downgrade or upgrade your Windows 10 computer, this signifies that there are some compatibility issues with the installation process and that Windows was not able to either downgrade or upgrade to another version. Usually, this error occurs when you are using the built-in options in Windows 10 upgrade or downgrade to another version of Windows. This option is mostly used as it keeps the user settings as well as data intact. Thus, you need to keep in mind a lot of parameters before you proceed with the installation because if there is any conflict in the process, you certainly won’t be able to downgrade or upgrade your Windows computer. To resolve the issue, here are some suggestions that might help.

Option 1 – Try running in Compatibility mode

This is the first thing you can try to resolve the issue instead of going right ahead on making a bootable device. So if you are downgrading Windows, you can try to run the installer in the compatibility mode for that specific Windows version.
  • Look for the setup file.
  • Once you find it, right-click on it and select Properties from the context menu.
  • After that, go to the Compatibility tab and mark the checkbox for “Run this program in compatibility mode for:” and from the drop-down list, select either Windows 7 or Windows 8.
  • You also have to check the “Run as administrator” option.
  • Now click the Apply button and then click OK to save the changes made and check if it has resolved the issue or not.

Option 2 – Option 2 – Try troubleshooting compatibility

This option is almost the same as the first one except it is an alternative way of fixing the “Setup has failed to determine supported install choices” error in case the first one didn’t work. In this option, you will troubleshoot the compatibility issue.
  • Look for the setup file.
  • Then right-click on it and select the “Troubleshoot compatibility” from the context menu.
  • After that, click on the “Try recommended setting” option. Once the process is done, the error message should be gone.

Option 3 – Try to use the setup file instead of an image

If you are running the Windows ISO image for the installation, you can try running the setup file instead. This is because when you try to install Windows from an image file directly, it has to be loaded into a virtual CD drive first, and then from there, further operations are carried out. And so, you can just bypass this mechanism to avoid getting the “Setup has failed to determine supported install choices” error.
  • First, you need to extract the disk file to an accessible location.
  • After that, go to Sources > Setup.exe.
  • Now run the setup file to upgrade or downgrade the Windows version. Just make sure that you do run the setup file as an administrator.

Option 4 – Try to do the upgrade or downgrade in a Clean Boot state

Putting your PC in a Clean Boot state can also help when you want to upgrade or downgrade your version of Windows without any trouble because, during this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to install the Windows Updates or upgrade again.

Option 5 – Try to use the Media Creation tool

The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation Tool to make a bootable drive.
  • After making the bootable drive, you need to plug it into your computer and then reboot.
  • Next, tap the F10 or Esc key to open the boot options.
  • Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.
Read More
BubbleDock Complete Removal Tutorial

BubbleDock is a software developed by Nosibay. It installs a customizable dock at the top of your screen.

It adds registry entities to allow it to start automatically each time your system is rebooted, as well as installing an update checker that will automatically update the software when an update is available. The software also adds various scheduled tasks to start the application at different times, this ensures that once the application is closed, it is re-launched at a later time, making it very hard to keep the software closed permanently.

While the software is running, it will generate ad links in your browser, display sponsored ads, and collect personal information and deliver it back to it’s ad network. While using this software you may see additional ads, banners, links, pop-up ads, and various other sponsored content while browsing the internet.

About Potentially Unwanted Applications

Have you ever found out an unwanted program running on your computer system and wondered exactly how the heck it got there? A PUA / PUP (potentially unwanted application / potentially unwanted program) is actually a piece of software that comes bundled with freeware and you consent to install it on your computer. These are programs you certainly don’t want on your computer since it does not provide any beneficial service. From a technical standpoint, a PUP isn’t “true” malware. An interesting difference between PUP and malware is distribution. Malware is commonly dropped via vulnerability exploitation whereas PUP gets installed with the consent of the user, who purposefully or unwittingly authorizes the PUP installation on their PC. Although a PUP is not malware by definition, it can still be harmful software and put your computer at risk exactly the same way a computer virus does.

Exactly how do PUPs look like?

PUPs come in many forms; however, most of them are adware, which usually displays irritating adverts and advertising banners on internet pages that you’re surfing. PUPs which come as browser add-ons and toolbars are widely recognizable. These toolbars alter your homepage and your default search engine in the installed web browser, track your internet activities, modify your search results with re-directs and sponsored hyperlinks, and eventually slow down your internet browser and diminish your web browsing experience. Potentially Unwanted Programs occasionally act quite much like viruses or spyware. They will carry dialers, keyloggers, as well as other software built right into them that may monitor you or deliver your sensitive details to 3rd parties. Even if the PUPs are not basically malicious, these applications still do practically nothing good on your personal computer – they’ll take precious system resources, slow your PC, weaken your device’s security, and make your PC more susceptible to viruses.

Preventing PUPs

• Study the fine print to be sure the end-user license agreement (EULA) you are accepting is only for the program you actually intend to download. • Never accept standard, express, default, or other installation settings which are recommended. Always opt for custom installation. • Use a good anti-malware program. Try Safebytes Anti-Malware which will spot PUPs and handle them as malware by flagging them for deletion. • Avoid shareware or freeware wherever possible. Disable or get rid of toolbars and browser extensions you don’t actually need. • Don’t download software from popups, online advertising, file sharing sites, as well as other unreliable sources; look out for any pre-set, unwanted features when downloading the program. Avoid heading to blogs and websites that promote pirated programs.

How To Install Safebytes Anti-Malware On An Infected Computer

Practically all malware is inherently unsafe, but certain kinds of malicious software do a lot more damage to your computer than others. Certain malware goes to great lengths to prevent you from downloading or installing anything on your personal computer, particularly antivirus applications. So what should you do if malicious software keeps you from downloading or installing Anti-Malware? There are some solutions you could try to get around with this particular obstacle.

Install in Safe Mode with Networking

Safe Mode is a unique, simplified version of Microsoft Windows where only the bare minimum services are loaded to stop malware and other troublesome applications from loading. In the event, the malicious software is set to load immediately when the PC starts, switching to this mode can prevent it from doing so. In order to enter into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSCONFIG and look for the “Safe Boot” options under the “Boot” tab. After you restart the PC into Safe Mode with Networking, you may download, install, as well as update the anti-malware program from there. Now, you can run the anti-virus scan to remove computer viruses and malware without interference from another application.

Switch to some other internet browser

Web-based malware could be environment-specific, aiming for a particular internet browser or attacking specific versions of the web browser. If you’re not able to download the security software program using Internet Explorer, this means the virus may be targeting IE’s vulnerabilities. Here, you must switch over to a different browser like Firefox or Chrome to download Safebytes Anti-malware software.

Create a portable USB antivirus for removing viruses

Here’s yet another solution which is creating a portable USB antivirus software that can scan your computer for malware without needing installation. Abide by these steps to run the anti-virus on the affected computer. 1) Use another virus-free computer to download Safebytes Anti-Malware. 2) Plug the Flash drive into the clean computer. 3) Double-click the Setup icon of the antivirus software to run the Installation Wizard. 4) When asked, select the location of the USB drive as the place where you would like to put the software files. Follow the activation instructions. 5) Now, transfer the USB drive to the infected PC. 6) Double-click the antivirus program EXE file on the flash drive. 7) Hit the “Scan Now” button to start the virus scan.

Benefits and Features of SafeBytes Security Suite

To protect your computer from many different internet-based threats, it’s very important to install an anti-malware application on your laptop. However, with so many antimalware companies in the marketplace, these days it’s tough to decide which one you should obtain for your PC. A few of them are excellent, some are ok types, and some will destroy your computer themselves! You should pick one that is efficient, practical, and has a strong reputation for its malware source protection. While considering the highly regarded software programs, Safebytes Anti-Malware is undoubtedly the highly recommended one. SafeBytes anti-malware is a powerful, highly effective protection application intended to help end-users of all levels of computer literacy in identifying and eliminating harmful threats out of their personal computer. After you have installed this software program, SafeBytes' superior protection system will ensure that no viruses or malicious software can seep through your personal computer. There are numerous great features you’ll get with this security product. Let’s check out a few of them below: Live Protection: Malware programs attempting to get into the computer are identified and stopped as and when detected by the SafeBytes real-time protection shields. They’re very efficient in screening and getting rid of different threats since they’re constantly improved with the latest updates and safety measures. Robust Anti-malware Protection: Built upon a greatly acclaimed anti-virus engine, this malware removal tool is able to identify and get rid of many stubborn malware threats like browser hijackers, potentially unwanted programs, and ransomware that other common antivirus applications will miss. Internet Security: SafeBytes gives an instant safety rating about the web pages you’re about to visit, automatically blocking dangerous sites and ensuring that you are certain of your safety while browsing the net. “Fast Scan” Abilities: Safebytes AntiMalware, with its enhanced scanning engine, provides ultra-fast scanning that will promptly target any active online threat. Lightweight: This program is not “heavy” on the computer’s resources, so you will not find any performance problems when SafeBytes is operating in the background. 24/7 Guidance: Expert technicians are at your disposal 24/7! They will quickly fix any technical issues you may be experiencing with your security software.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove BubbleDock without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by BubbleDock

Files: %APPDATA%Nosibay %PROGRAMS%Bubble Dock %PROGRAMFILES%Nosibay Registry: Key: HKCUSoftwareNosibay Key: HKCUSoftwareClassesbubbledock Key: HKCUSoftwareClasses.bubbledock Key: HKCUSoftwareMicrosoftWindowsCurrentVersionUninstallBubble Dock Key: HKLMSOFTWAREGoogleChromeExtensionskbjlipmgfoamgjaogmbihaffnpkpjajp Key: HKLMSOFTWAREMicrosoftWindowsCurrentVersionExplorerBrowser Helper Objects23AF19F7-1D5B-442c-B14C-3D1081953C94 Key: HKLMSOFTWAREClassesNosibay.SurfMatch Key: HKLMSOFTWAREClassesAppIDIESurfMatch.DLL
Read More
Fix Bad Image Error Status 0xc000012f
When you run a program in Windows 10, error 0xc000012f may pop up, mentioning that the files and binaries you’re trying to run are corrupted. Error 0xc000012f means Bad Image, denoting that the program’s executable or one of the supporting modules is corrupt. Or there is probably a DLL mismatch. This error usually manifests itself after a windows update or after installation of some application, in order to fix it follow the steps below:
  1. Perform SFC scan

    Press ⊞ WINDOWS + X to open the Windows menu keyboard with windows and x markedFrom the menu choose command prompt (admin) Windows menu command prompt adminIn command prompt type sfc /scannow and press ENTER Leave the computer for the operation to be completed and Reboot your computer
  2. Run DISM

    Press ⊞ WINDOWS + X to open the Windows menu keyboard with windows and x markedFrom the menu choose command prompt (admin) Windows menu command prompt adminin command prompt type: DISM.exe /Online /Cleanup-image /Restorehealth and press ENTER wait for the process to be finished and Reboot your computer
  3. Reinstall application

    If this error has been popping up after the application install remove the installed application and install it again. There is the possibility that the application installer has by accident corrupted some files, reinstalling it might fix the issue.
  4. Uninstall Windows update

    In some cases, Windows update can introduce this issue, go to Windows updates, into advanced options, and uninstall the latest update to see if this will fix the error.
  5. Install Visual C++ Redistributable

    Go to the official Microsoft website and download C++ redistributable package and install it
  6. Install new windows update

    If there is a new Windows update install, there is a chance that in the last update something went wrong and it is very likely that it was fixed in the last one.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status