Fix error code 0x80190001 in Windows

As you know, the internet has changed the world immensely. Nowadays, JavaScript is pushing the modern web ahead. One of the things that make these experiences with the internet seamless and with less clutter is redirection. It is often used on web pages and there are times when a user is prompted about them and most of the time, we barely notice them. However, there are also instances when things can go wrong with redirects as they could become a loop that could mess things up. And since the browser takes a lot of system resources, redirection can result in a poor user experience. That’s why in this post, you will be guided on how you can stop these automatic redirects on browsers such as Microsoft Edge, Google Chrome, and Mozilla Firefox, on your Windows 10 computer. To get started, refer to each one of the options provided below to stop automatic redirects in Microsoft Edge, Google Chrome, and Mozilla Firefox.

Option 1 – Configure the browsers to stop pop-ups and deceptive contents

There are a lot of browsers with built-in settings that allow users to stop pop-ups and deceptive content. To configure these settings, refer to these steps:

• Microsoft Edge:

  • Click on the three horizontal dots icon or the menu button.
  • Next, click on Settings and select Privacy & Security from the left side navigation.
  • After that, scroll down on the right-side panel and look for Block pop-ups and Windows Defender SmartScreen and then turn their toggle buttons to On.

• Google Chrome:

  • Open Google Chrome and click on the three vertical dots icon for the menu located in the top right corner of the browser.
  • Next, click on Settings and scroll down until you see the Advanced option. Click on it to open the Advanced Settings.
  • Now scroll down until you reach the Privacy and Security section and look for the Safe browsing option and turn its toggle button to On.

• Mozilla Firefox

  • Open Mozilla and click on the three horizontal lines icon for the menu button located in the top right corner of the browser and click on Options.
  • Next, go to the Settings section and click the Privacy & Security tab and scroll down and then click on Permissions.
  • From there, make sure that the Block pop-up windows checkbox is checked.
  • Finally, scroll down until you reach the Security section and make sure that the checkbox for the Block dangerous and deceptive content is checked.

Option 2 – Try to reset Winsock, TCP/IP & Flush DNS

To stop redirects, you can also reset Winsock and the TCP/IP as well as flush the DNS cache. To do so, follow these steps:

• Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
• After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.

1. netsh winsock reset – type in this command to reset Winsock
2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
3. ipconfig /flushdns – type in this command to flush the DNS cache

• Next, restart your PC and check if the problem’s fixed.

Option 3 – Edit your Hosts File

• Tap the Win + R keys to open then type in %WinDir% and then click OK.
• Go to System32/drivers/etc.
• Open the host file using Notepad.
• Delete all the suspicious entries.
• After that, save the changes you’ve made and close the file.

If your Windows 10 computer slows down, the first thing you can do is to check the status of the resource usage in the Task Manager. In such cases, it shoots up to even 1000% which causes the system to either hang or freeze since some programs are using a major chunk of system resources. And this is the case with msrtn32.exe. Msrtn32.exe is a malicious file that may try to steal your digital currency. It can get installed on your computer when you install a browser plugin or extension that can modify the default settings of browsers, the content of web pages, search results, as well as display tons of intrusive ads. So if you see msrtn32.exe under the Processes tab of the Task Manager If you see msrtn32.exe under the Processes tab of your Task Manager, refer to the suggestions given below to get rid of it and restore your computer’s normal function. Before you proceed, take note that this executable file is found in the following location:

C:/Program Files(x86)msrtn32

Option 1 – Delete the folder where msrtn32.exe is located

The first thing you can do is to go to C:/Program Files(x86)/msrtn32. From there, look for the malicious executable file and delete its folder. If you are not able to delete the folder, make sure that you’re logged in as administrator and then try again.

Option 2 – Try scanning your computer using Windows Defender

Since you are dealing with a malicious file, if you weren’t able to delete the folder where the file is located, you can scan your computer using the built-in Windows Defender program and then eliminate the malicious file. Follow the steps below to do so:

• Tap the Win + I keys to open Update & Security.
• Then click on the Windows Security option and open Windows Defender Security Center.
• Next, click on Virus & threat protection > Run a new advanced scan.
• Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.

Windows 11 comes with glass and transparency effects by default once it is installed. The transparency effect looks really good but if in any case, you do not like them, you can easily turn them off very easily

1. Open settings inside Windows 11
2. Inside settings click on Accessibility in the sidebar
3. Click on Visual Effects on far-right
4. Inside Visual effects, settings click on the switch beside Transparency effects to OFF

Windows will automatically save settings and apply changes right away. Just close your settings application and continue with work. You can always turn it back ON if you change your mind.

A copy of Windows gets into a grace period when it is installed on a computer which means that you can use your Windows computer without any constraints on its feature. However, if you suddenly encounter an error code 0xC004F009 then this means that the grace period has already expired. In such cases, you will see the following error message on your screen:

“Error Code 0xC004F009, The Software Licensing Service reported that the grace period expired.”

One of the possible causes of this error is that it could be that the grace period has already expired way before the system was activated which is a result of which the system is in the Notifications state at this moment. The error code 0xC004F009 has something to do with MAK-enabled computers in an enterprise when it comes to Volume Licensing. One of the reasons that this error pops up is due to the possibility that the computer was not activated yet even when it was already connected to the Enterprise. Another most likely cause of the error is when the system was never connected with the Enterprise at all and the given grace period has expired before your computer system is activated. Whatever the real cause of this error, this post will guide you in fixing it. Just refer to the instructions given below to fix it.

Option 1 – Try activating Windows using the command-line tool

• First, you need to obtain your MAK key from the IT administrator.
• Once you have it, tap the Win + R keys on your keyboard and then type “cmd” in the field and hit Enter to open an elevated Command Prompt.
• After that, type this command and hit Enter to install the product key or replace the existing one: Slmgr.vbs –ipk <your mak key>
• Next, type another command and hit Enter: slmgr.vbs –ato
• Once you’ve executed the given commands, Windows should be activated after it connects to Microsoft servers and then gives it some time and try to check if error code 0xC004F009 is now fixed or not.

Option 2 – Try activating Windows using your mobile phone

Activating Windows 10 can also be done using your phone. Just note that you have to call Microsoft to do so.

• In the Start Search box, type in “Slui 4” and tap Enter.
• Next, select your country and click on Next.
• Keep the window open and call the toll-free number of the country you’re from.
• Afterward, a confirmation ID should be given by the automated system which you must take a note of.
• Finally, in the box on the window, type in the confirmation ID and click on the Activate button. That should do it.

Option 3 – Try to prolong the grace period

On the other hand, it is also possible for you to prolong the grace period but you might have to get another genuine Windows key for that. Before you proceed, you need to create a System Restore point first afterwards, refer to the steps given below to increase the grace period of the Software Licensing Service on your Windows 10 computer.

• Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field then hit Enter to open the Registry Editor.
• After that, navigate to this registry key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionSetupOOBEmediabootinstall
• Next, change the value of the “mediabootinstall” key to “0”.
• Now open Command Prompt with admin privileges and then type this command and hit Enter: slmgr –rearm
• The command you just entered will add another grace period to your system activation. After that, you have to obtain a new key and then activate Windows.

Option 4 – Try running the Windows 10 Activation Troubleshooter

You can also try to run the Windows 10 Activation troubleshooter to help resolve the error code 0xC004F009.

• Go to Settings and then select Activation.
• After that, click on the Windows Activation and then troubleshoot. This will help you address most of the commonly found activation issues in Windows devices.

Being a streamer altho popular is a very demanding call, there is a lot of technical knowledge involved and one of this knowledge is setting your web camera equipment. On the internet, you can find how to install certain devices and register them in Windows but with little to no information on how to set everything for streaming. In this article, we will try to address as many of this as we can so you can start using your camera right away.

Features of the Logitech C922 Pro Stream Webcam

In the package of your Logitech C922 Pro Stream Webcam, you should have the camera itself with a USB hookup, tripod, and user manual. Tripod, of course, is meant to stabilize the camera for recording using high zoom values so visual shaking of the picture is eliminated. The camera itself captures natural light without any distortion in full HD and if placed on top of the monitor it can accommodate the field of view to capture two people. Also when in a low-light room, autofocus will correct light and it will sharpen an image in order to compensate for lack of light. The camera also features a dual microphone for clarity of sound.

Assembling the Logitech C922 Webcam

Of course, the first thing when the camera is unpacked is to assemble it. Basically, there are two ways for the camera to be assembled:

1. On top of monitor and
2. On tripod

The next section will cover both assemblings

Mounting camera on the monitor:

The Logitech C922 Pro Stream Webcam can be used to capture up-close images or video from the top of any computer monitor or TV. To set up your Logitech C922 Webcam on top of a monitor or TV:

• Completely extend the mounting stand until it reaches the top width of your monitor or TV
• Turn the bottom piece of the mounting stand, so it matches the angle of the back of your monitor or TV
• Place the mounting stand on top of your monitor or TV and tighten the bars until they’re flush with each surface
• Pivot the webcam up, down, or to the sides to center the camera angle

After you have securely mounted the C922 to your monitor or TV, it’s ready to be plugged in and used with any recording application on your computer.

Mounting camera on the tripod

You can set up your Logitech C922 Pro Stream Webcam to record a 78-degree view of a room for presentations or live streams by attaching it to the tripod. To set up your Logitech C922 Webcam with a tripod:

• Unfold and extend the legs of your tripod
• Place the webcam on top of the tripod, aligning the swivel bolt with the webcam mounting hole
• Swivel the bolt by turning a small knob on the tripod

Once you have assembled your Logitech C922 Pro Stream Webcam on your tripod, plug it into your computer and load up your favorite recording application.

How can you use your Logitech C922 Pro Stream Camera?

Altho this camera is designed and built to be used in a live stream environment it can also be used to record video offline to a file. In this next segment, we will explore further applications in which the camera is meant to be used.

Live video

The Logitech C922 Pro Stream Webcam allows content creators to share content in high definition with thousands of viewers in real-time. Stream full 1080p at 30 frames per second and 720p at 60 frames per second live on platforms such as Twitch or YouTube.

• Stream video games or entertainment in real-time
• Create live presentations for work, customers, or followers
• Discuss matters of interest in live talk shows or podcasts
• Video call family or friends on Skype, Facetime, or Google Hangouts
• Capture crystal-clear, 78-degree video with the Logitech C922 autofocus lens. With two microphones attached on each end, you can stream any live video with little to no audio drops.

Offline recordings

The Logitech C922 Pro Stream Webcam can be used with desktop recording software to create professional videos or snapshots. After you’ve finished recording, you can edit specific spots in the video and add custom presentation details.

• Product demonstrations and tutorials
• Educational or promotional presentations
• Video game or entertainment videos
• Personal vlogs
• Talk shows or podcasts
• Desktop or laptop technical walkthroughs
• Complete offline recording in high definition at 1080p. Use QuickTime Player (Mac) or Microsoft Camera App (Windows) to take photos or record videos offline.

Setting up Logitech C922 Pro Stream Camera using XSplit Broadcaster

XSplit Broadcaster offers live stream support for several platforms, which include Facebook Live, YouTube Live, and Twitch. After you hook up your webcam and create profiles for each platform, you can begin a live stream with XSplit Broadcaster.

Twitch Streaming

• Enable Two-Factor Authentication on Twitch: Navigate to the settings of your profile and the Security and Privacy tab. Before you can start broadcasting with XSplit, you must set up Two-Factor Authentication.
• Set Up Twitch Streaming Profile in XSplit: In XSplit Broadcaster, navigate to Broadcast > Set up a new output > Twitch. Select an account to authorize with XSplit and proceed.
• XSplit automatically chooses a resolution to record based on target server connection quality.
• A settings window opens before you complete the setup, which allows you to customize the server and video recording options. Once you have completed the setup, your Twitch profile is set up in XSplit. You can begin a stream by navigating back to Broadcast and clicking on the new Twitch profile.

YouTube Streaming

• Enable YouTube Streaming Live: Click on your YouTube profile picture to open a dropdown and click on YouTube Studio Beta.
• On the left side of the page, navigate to Other features and click on Live events in the dropdown.
• Click on Enable live streaming to set up live streaming for your YouTube profile.
• Set Up YouTube Streaming Profile in XSplit: In XSplit Broadcaster, navigate to Broadcast > Set up a new output > YouTube. Select an account to authorize with XSplit and proceed.
• Once YouTube Live Properties window pops up, click Authorize to connect your Google account. You can also change any settings as needed before you begin a live stream. Once you’re ready to broadcast live with XSplit, navigate back to Broadcast and click your new YouTube Live profile.

Facebook Live Streaming

• Set Up Facebook Live Streaming Profile in XSplit: In XSplit Broadcaster, navigate to Broadcast > Set up a new output > Facebook Live.
• A prompt opens in XSplit to log in to your Facebook profile.
• Log in and set up permissions and posting options as you’d like them to appear whenever you stream live on Facebook. After you’ve completed the permission process, your Facebook Live profile is ready to use in XSplit. You can navigate anytime back to Broadcast and select your new Facebook Live profile in XSplit to begin a live stream.

Using OBS with Logitech C922 Pro Stream Webcam

OBS live streaming application offers high-quality audio and video performance and video capturing in real-time. This application offers full control over every detail and it is a very good choice for both cases.

Setting up Logitech C922 with OBS

• Add Logitech C922 as a Capture Device: Click the + under the Sources section. Once you are in the drop-menu, select Video Capture Device.
• When this menu pops up, click Create New and hit OK.
• From the Device bar, you can select your Logitech C922 as a default Video Capture Device. Set any configurations up how you want them and click OK before exiting.
• Changing Resolution or Frames Per Second: With OBS open, click on Settings in the bottom-right portion of the screen and then on the Video tab on the next page. Here you can set up the screen resolution, downscale filter, and frames per second defaults for all videos recorded with OBS. Click Apply before exiting.
• After you’ve finished applying the initial settings, you can begin recording or streaming in the bottom right-hand corner of the main menu.

If you receive an error message saying, “The proxy server is refusing connections” while trying to open a website on your Google Chrome or Mozilla Firefox browser in Windows 10, then read on as this post will guide you in fixing this error. This kind of error occurs when you have a wrong or dead proxy configuration or when you are using some VPN service. However, this kind of error could also mean that your computer might be infected by malware which caused some changes in the internal settings. Whatever triggered the error, here are some suggestions that could help in fixing it.

Option 1 – Check the proxy settings in your browser

Like other browsers, Firefox allows users to set up proxy in several ways. However, if you’ve made any changes recently which might have caused the error, the first thing you can do is to check the proxy settings in your Firefox browser. Follow the steps below to do so.

• • Open the browser and go to Menu and then click Options.
  • After that, go to the General tab and scroll down and click the Settings button under Network Settings.

• From there, make sure that the Use system proxy settings option is set. If not, you have to enable No proxy and then save the changes made.
• Now check if the “The proxy server is refusing connections” error is fixed or not.

Note: If you want to use a proxy in Firefox, you have to select the Manual proxy configuration and set it up properly. And if your network has a proxy setting and you want to grab that, you have to opt for the Auto-detect proxy settings for this network option.

Option 2 – Try disabling the proxy server for your LAN

If your PC was just attacked by some adware or malware as of late, it is possible that it has changed the network settings in the system and might display spam advertisements. Thus, you have to disable the proxy server for your LAN. To do that, refer to these steps:

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 3 – Try disabling the manual proxy setup from Settings

In case you miss it, there is actually an option in the Settings panel that you can use to set up a proxy in your Windows 10 computer. So if you encounter the “The proxy server is refusing connections” error, you should disable manual proxy for the meantime and check if it fixed the error or not.

• Tap the Win + I keys to open the Windows Settings.
• Then go to Network & Internet > Proxy.
• And on your right-hand side, ensure that the Automatically detect settings are enabled and that the Use a proxy server option under the Manual proxy setup is disabled.
• Now try to open any website again and see if the problem’s fixed.

Option 4 – Check your VPN

If you are using a VPN application, there are times when it causes some issues like this error. If that’s the case, you can try to disable your VPN temporarily and see if the error is resolved or not and if turns out that your VPN is the culprit, you have to uninstall it and install a new one or its latest version. To uninstall it, follow the steps below.

• Tap the Win + R keys to open the Run dialog box
• Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
• From there, look for the VPN service you are using, select it and then click on Uninstall to remove it.
• After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.

Option 5 – Clear your browser’s internet cache

You actually have the option to Hard Refresh in order to clear the cache of your browser either pressing key combination Ctrl +F5.

Option 6 – Try scanning your computer using Windows Defender

As mentioned, the “The proxy server is refusing connections” might be caused by some malware in the system and so to eliminate the malware, you have to scan your computer using security programs like Windows Defender.

• Tap the Win + I keys to open Update & Security.
• Then click on the Windows Security option and open Windows Defender Security Center.
• Next, click on Virus & threat protection > Run a new advanced scan.
• Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.

Over the years, the Windows 10 updates have smoothened but that does not mean that it no longer encounter some issues. One of these issues is when it gets stuck. As you know, Windows automatically checking for updates regularly or when you click the “Check for updates” button. However, if the Windows 10 update is taking forever and seems to be stuck, then you’ve come to the right place as this post will guide you on what you can do to resolve the problem. This kind of scenario in Windows Updates can be quite confusing especially since there is no response or any indication of what is really happening since you don’t know if the update is still downloading or if it’s already getting installed. To resolve this problem, there are several options you can check out. You can try to exit settings and restart your computer. You could also try to restart the services related to Windows Update or clear both the Software Distribution and Catroot2 folders, as well as run a System File Checker scan. For more details follow each one of the given steps below.

Option 1 – Restart your computer

The most basic thing you can do to fix the problem is to restart your computer. It usually works in fixing common issues like the Windows Update getting stuck at the “Checking for updates” screen. However, if it didn’t work, proceed to the next given options below.

Option 2 – Reset Windows Update components

If the first two options did not work then you might want to reset the Windows Update components manually. Follow the steps below to reset them.

• Open Command Prompt with admin privileges.
• After that, type each one of the following commands and hit Enter after you key in one after the other.
  • net stop wuauserv
  • net stop cryptsvc
  • net stop bits
  • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.

• After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
  • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
  • ren C:WindowsSystem32catroot2 Catroot2.old
• Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
  • net start wuauserv
  • net start cryptsvc
  • net start bits
  • net start msiserver
• Close Command Prompt and reboot your PC.

Option 3 – Try checking Services Dependencies

Dependencies of a Windows Service in Windows 10 are when windows services depend on other services. Such is the case with the Windows Update service – it also depends on three different services such as the Remote Procedure Call or RPC service, DCOM Server Process Launcher, and the RPC Endpoint Mapper. Meaning to say, if two of these services are not working as expected, then the dependent service will also be affected. This could be the reason why the Windows Update service could not start.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “services.msc” in the field and hit Enter to open Windows Services.
• From the list of Services, look for the following services:
  • Remote Procedure Call (RPC) Service
  • DCOM Server Process Launcher
  • RPC Endpoint Mapper
• After you find these services, double click on each one of them and check whether the Startup type for all is set to Automatic and the Service status is set to Running or not.
• If the service status is not running, then click the Start button. Afterward, check if you can now run the Windows Update service.

Option 4 – Check the Background Intelligent Service and the Cryptographic Service

• Tap the Win + R keys to open the Run dialog box.
• Next, type “services.msc” in the field and hit Enter or click OK to open Services.
• From the list of Services, look for the following services and make sure that their Startup type is as follows:
  • Background Intelligent Transfer Service – Manual
  • Cryptographic Service ­– Automatic
• After that, check if the Service status of the listed services above is set to Running. If they’re not, click on the Start button to start these services and then check if you can now enable the Windows Update service or not.

Option 5 – Try running the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why your screen is stuck at “Checking for updates”. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Restart your computer.

Special folders like music, pictures, download, videos, etc, can be placed as shortcuts in the start menu inside Windows 11 for easy access. Shortcuts will appear in the start menu on the bottom as simple glyphs. They are not present in the start menu by default so it needs to be turned ON first. If you want to place these icons in your Star menu follow this step-by-step guide and you will have them in no time.

1. Open Windows settings
2. In settings go to Personalization > Start
3. In Start click on Folders
4. On the given list of Settings, File Explorer, Documents, Downloads, Music, Pictures, Videos, Network, and Personal folder click on the switch beside them if you want them as shortcuts in the Start menu. You can choose whichever you want.
5. Close settings

You can revisit the settings menu to add more icons or remove some of them later if you wish so.

This post will guide you in fixing high CPU, Memory, and Disk usage problems caused by NTOSKRNL.exe. NTOSKRNL stands for “NT Operating System Kernel. This file is a kernel image that is responsible for a lot of systems-based processes such as Hardware Virtualization, Process, and Memory. Aside from that, it is also the one that compresses the old pages of memory that reduces the overall amount of memory being used. If you notice that your computer is running slowly and you find that the NTOSKRNL.exe file is hogging your resources such as disk usage, CPU usage as well as memory usage, then read on as this post will guide you in fixing the problem caused by NTOSKRNL.exe. Make use of the options given below to resolve the issues caused by NTOSKRNL.exe. 1] Scan your computer for potential malware There might be a good chance that your computer might be infected with malware. And this malware might be associated with the NTOSKRNL.exe file and hence making it consume a lot of system resources. So, I would really recommend you to make sure that your Antivirus is up to date and then scan your computer with it specifically the C:/Windows/System32 folder because this is the location where the NTOSKRNL.exe file is located.

Option 1 – Put your computer in a Clean Boot State

The first thing you have to do is to put your computer in a Clean Boot State as this can help you in finding any incompatible programs that are causing the problem.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Once you’ve found any incompatible programs, you need to uninstall them. Refer to the steps below to do so.

• In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
• After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
• From there, look for the concerned program and select it and then uninstall it.

Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 2 – Update or rollback drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Try to run the DISM tool

If the first two options didn’t work, then running the Deployment Imaging and Servicing Management might. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Try to stop the Runtime Broker process

The RuntimeBroker.exe or the Runtime Broker process is the one that monitors access to Windows APIs to make sure that the apps do not violate the core security of Windows. This process usually leaves a very small footprint. However, there are times when it consumes more resources than it’s supposed to and does not release memory after the work is done that results in a memory leak. As a result, it affects NTOSKRNL.exe which is why you have to stop the Runtime Broker process. To do so, refer to these steps:

• Tap the Ctrl + Shift + Esc to open the Task Manager.
• After opening Task Manager, go to the Processes tab and look for the Runtime Broker process.
• Once you find it, check if it is using more than 15% of your memory. If it is, then you most likely have an issue with an app installed on your computer.
• Select the Runtime Broker process and right-click on it and then click on the End Task option to end its process.

Option 5 – Try to run the Performance Troubleshooter

• Tap the Win + R keys to open the Run dialog box.
• Type “msdt.exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
• Then click on Next to get started. Wait until the process is completed.

Option 6 – Try using the Windows Performance Toolkit

You can also use the Windows Performance Toolkit in finding the root cause of the problem. Just refer to the following steps to use this toolkit.

• Search for “cmd” in the Cortana Search box and click on Command Prompt from the search results to open it.
• Next, type in the command given below or copy and paste it and then hit Enter:

xperf -on latency -stackwalk profile -buffersize 1024 -MaxFile 256 -FileMode Circular && timeout -1 && xperf -d cpuusage.etl

• After executing the command, wait for at least 60 seconds and then check the logs of the Windows Performance toolkit which is stored in a file named cpuusage.etl in the folder located at C:/Windows/System32. From there, you should see a list of all the causes of the System Resources being hogged.

One of the biggest annoyances in Windows 10 is that it’s upgrading from one version to another. Although these upgrades are necessary to fix some bugs or improve user experience, some of them actually bring bugs into the computers instead. And in one of the recent Windows 10 updates, a lot of issues were found especially for users who use Remote Desktop on a daily basis. The error stacks up as Windows 10 Remote Desktop Protocol client is not working or won’t connect and can’t find the computer HOSTNAME generally. Based on the reports by users who experienced this issue, there are two cases around it:

1. Users who try to reach a specific website or folder on the network

Some users encounter this error when they try to run the Network Troubleshooter. Even when they add the server name inside it, it still won’t identify the problem, and unpredictably, the driver seems to appear and disappear every now and then. And even after connecting, the network commands don’t work at all. This is really troublesome for users who have lots of PCs and all the other systems do not appear on the network.

2. Remote Desktop isn’t able to find the computer HOSTNAME

Some other users reported that the error appeared when they use the classic remote desktop software. It keeps on failing and throwing the error message, “Remote Desktop can’t find the computer “HOSTNAME”. If this is the same scenario you are having, it means that “HOSTNAME” does not belong to the specified network. So you need to verify the computer name and domain where you are trying to connect to. There are times when it used to work after some users tried connecting to the domain a couple of times. However, when users try to use the UWP version of Remote Desktop, it seems to connect most of the time. This kind of problem is definitely a DNS issue. It could be that there are two different records on the DNS server which is why it connects and other times it doesn’t. When it is able to resolve the correct address, the drives connect to the PC however, after a couple of minutes, they will suddenly go missing. Using “nslookup” for the hostname, multiple times, you can check this and see if you’ll get identical results all the time.

nslookup [–SubCommand …] [{ComputerToFind| [–Server]}]

If you’ve determined that the drives disappear each time, you may have to change the DNS server or ask your admin to resolve the problem for you. Alternatively, you can also check out another option that has worked for a lot of users. This second option is disabling the IPv6 on the network adapter. In case you don’t know, Windows 10 prefers IPv6 over IPv4 so if you now have issues using IPv6 to connect to the servers, you can change your computer’s settings so that it’ll only use IPv4 instead of IPv6. To do so, follow these instructions:

• Open Settings > Network and Internet > Ethernet > Change Adapter options.
• From there, right-click on the adapter for where you want to disable it and then select Properties.
• Next, look for the checkbox labeled, “Internet Protocol Version 6 (TCP/IPv6)” then uncheck it.
• Now click on OK and restart your PC to save the changes made.