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Fix error code 0x80190001 in Windows

If you are trying to install a Feature Update in Windows 10 but you got the error code 0x80190001, then it means that there is something wrong with the installation files. The installation files are either corrupted or some of them failed to be downloaded. On the other hand, the issue might also have something to do with a driver issue.

When you encounter error 0x80190001, you will see the either of following error message on your screen:

“Something went wrong

Couldn’t download Windows 10, please check your network settings and try again. You can contact Microsoft support for help with this error. Here’s the error code 0x80190001”.

Or:

“An unexpected error was encountered while attempting to download files required for the upgrade”.

Here are some fixes that could help you resolve the error 0x80190001. Follow them carefully.

Option 1 – Run the Network Troubleshooter

As mentioned in the error message the issue might have something to do with the network settings of your computer so you can try to run the Network Troubleshooter and then try updating or installing Windows 10 again.

Option 2 – Update Network drivers

  • Tap the Win + R keys to launch Run.
  • Type in msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, look for Network Adapters from the list of device drivers displayed. Once you find it, expand it to see the Network drivers.
  • Right-click on it and select the option “Uninstall device” – do the same thing for the other Network drivers.
  • Restart your PC so Windows can detect and reinstall the drivers you just uninstalled.

Option 3 – Use Storage Sense to clean up temporary and junk files

  • Open Setting > System > Storage from the WinX Menu.
  • From there, you will see a list of all the local and connected storage devices along with the details on the free space.
  • Now make sure that the Storage Sense feature is turned On then go find a link that says “Free Up Space” and click it to open.
  • After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
  • Windows Upgrade Log Files
  • The system created Windows Error Reporting Files
  • Thumbnails
  • Temporary Internet Files
  • Previous Windows Installation Files
  • Delivery Optimisation Files
  • DirectX Shader Cache

Note: Once you’re done freeing up space on your drive, try to run the setup file again.

Option 4 – Delete the contents in the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. A lot of users tried deleting the files in this folder to fix the problem and so far it has worked. Like them, you can try clearing the Windows Update cache by simply deleting the contents of the folder named “SoftwareDistribution” since Windows apparently can’t clear and re-download the update contents once they are corrupted. Thus, deleting the contents of this folder will make Windows download the contents again which will fix the problem. To do that, follow the steps below.

  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv

net stop bits

  • After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv

net start bits

 Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Option 5 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it is also known to help users resolve Windows Update errors like error 0x80190001.

Option 6 – Try to disable your antivirus program

Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 7 – Try to use the Media Creation tool

The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation Tool to make a bootable drive.

  • After making the bootable drive, you need to plug it into your computer and then reboot.
  • Next, tap the F10 or Esc key to open the boot options.
  • Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.

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Error Code 38 – What is it?

Error Code 38 is a device driver error that users encounter on any Windows 2000 operating system and its following versions.

It occurs when the peripheral device that you connect to your PC cannot be accessed due to an inability of the Windows system to acknowledge the driver as a previous record of the driver being loaded is found in its memory.

It is a common error that users come across and appears on your PC with the following message:

“Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)”

Solution

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Error Code 38 is prompted when incomplete program files are left in the Windows system which damage or corrupt its files. There are various factors that contribute to this, some of which are:

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These damaged files can severely impact the health of your PC and are imperative to fix it immediately to prevent further problems.

Further Information and Manual Repair

Although this error code may pose serious problems for your PC, thankfully, it is very similar to other PC driver errors and thus is an easy one to get rid of. Here are various methods that you can use to get your PC running smoothly again.

Method 1 – Restart your PC

The easiest method you can use to solve your PC error code is to simply restart your PC. It may be that the error prompted upon connecting the device you have connected is merely a temporary problem, and upon restart, will resume functioning smoothly.

Method 2 – Run the Troubleshooting Wizard

If restarting your PC does not help, you will have to find the exact nature of the problem by running the troubleshooting wizard for the device and then address the problem accordingly. To do this, proceed with the following steps:

  1. Run Device Manager on your PC
  2. Click on the program under the installed programs that is creating problems for you
  3. Click on the ‘General’ Tab
  4. Click ‘Troubleshoot’
  5. Upon opening, the Troubleshooting Wizard will ask a series of questions regarding the error. Answer the questions and follow its directions for solving the error code.

After following the directions of the Troubleshooting wizard, make sure to restart your PC for the changes to take effect. Now check if your device is still causing problems.

Method 3 – Use System Restore

If the error persists, you can use system restore to eliminate the problem. Here is how to do so:

  1. Log in using an Administrator account
  2. Click ‘Start’ button and select All Programs > Accessories > System Tools > System Restore
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  6. Restart your PC after restoration is complete

By restoring the system via a last saved system checkpoint, you can obtain undamaged Windows system files that can help resolve the error code.

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Click here to download DriverFIX to fix Error Code 38 quickly and effectively!

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How PUPs affect you?

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Tips on protecting yourself from unwanted software

• When installing anything on your PC, always read the fine print, including the EULA. Do not accept terms of use that are for bundled programs. • Select the “custom” install whenever downloading a software program. Particularly, pay attention to those small boxes which have been checked as default, where you might ‘agree’ to receive advertisements or install software bundlers. • Use anti-PUP software. Security applications like Safebytes Anti-Malware offer the very best real-time protection from PUPs and also other malware. • Be alert if you download and install freeware, open-source programs, or shareware. Avoid downloading and installing browser extensions and programs you are not knowledgeable about. • Use only official product sites for downloading applications. Avoid download websites completely since the majority of websites force users to download the software using their own download manager, which is often bundled with some kind of unwanted program.

Safebytes Anti-Malware scans and detects malware for free. To complete removal, and ensure full PC protections, a paid license key is required.

Malware could potentially cause a lot of damage to your computer. Some malware sits in between the computer and the net connection and blocks a few or all internet sites that you would like to check out. It could also block you from installing anything on your computer, particularly anti-virus programs. If you are reading this article now, you’ve perhaps recognized that a malware infection is a reason behind your blocked net connectivity. So what do if you need to download and install an anti-virus application like Safebytes? There are a few solutions you can attempt to get around with this issue.

Boot Windows in Safe Mode

The Windows-based PC includes a special mode called “Safe Mode” where only the minimum required programs and services are loaded. In the event the malware is blocking internet connection and affecting your PC, running it in Safe Mode enables you to download antivirus and run a scan while limiting potential damage. To enter into Safe Mode or Safe Mode with Networking, press F8 while the system is booting up or run MSCONFIG and locate the “Safe Boot” options in the “Boot” tab. Once you’re in Safe Mode, you can try to download and install your anti-malware software program without the hindrance of the malicious software. Following installation, run the malware scanner to eliminate most standard infections.

Obtain the security program in an alternate web browser

Certain malware may target vulnerabilities of a specific web browser that obstruct the downloading process. If you seem to have a virus attached to Internet Explorer, then switch over to an alternate browser with built-in security features, such as Firefox or Chrome, to download your favorite antivirus program – Safebytes.

Create a portable anti-malware for removing malware

Here’s another solution which is utilizing a portable USB antivirus software that can check your system for malicious software without the need for installation. Adopt these measures to run the anti-malware on the infected computer system. 1) On a clean computer, install Safebytes Anti-Malware. 2) Plug the Thumb drive into the uninfected computer. 3) Double-click the exe file to run the installation wizard. 4) Pick a USB flash drive as the location when the wizard asks you where you want to install the program. Follow the on-screen instructions to finish the installation process. 5) Remove the flash drive. Now you can utilize this portable anti-virus on the affected computer system. 6) Double-click the anti-malware program EXE file on the flash drive. 7) Run Full System Scan to identify and clean-up up all sorts of malware. These days, an anti-malware program can protect your computer from different forms of online threats. But how to select the right one amongst countless malware protection software that is available in the market? As you might be aware, there are numerous anti-malware companies and products for you to consider. Some of them are great, some are ok types, while some will ruin your computer themselves! You have to choose one that is reliable, practical, and has a strong reputation for its malware source protection. One of the strongly recommended software is SafeBytes AntiMalware. SafeBytes has a superb reputation for quality service, and customers appear to be very happy with it. SafeBytes can be described as a highly effective, real-time anti-malware application that is created to assist everyday computer users in safeguarding their computers from malicious internet threats. Using its cutting-edge technology, this application will assist you to eradicate multiples types of malware like computer viruses, PUPs, trojans, worms, ransomware, adware, and browser hijackers. There are many wonderful features you will get with this security product. Below are some typical features found in this software: Robust, Anti-malware Protection: Built on a highly acclaimed anti-virus engine, this malware removal application has the capacity to find and get rid of various obstinate malware threats like browser hijackers, PUPs, and ransomware that other common antivirus software will miss. Real-time Protection: Malware programs attempting to get into the system are identified and stopped as and when detected by the SafeBytes active protection shields. They are very effective in screening and eliminating different threats because they’re constantly improved with the latest updates and alerts. Internet Security: Safebytes assigns all sites a unique safety score that helps you to get an idea of whether the webpage you’re going to visit is safe to browse or known to be a phishing site. Light-weight: This software program is not “heavy” on the computer’s resources, so you’ll not notice any performance problems when SafeBytes is working in the background. 24/7 Online Support: Skilled technicians are at your disposal 24/7! They will promptly resolve any technical issues you might be experiencing with your security software. SafeBytes has come up with a wonderful anti-malware solution that can help you conquer the latest malware threats and virus attacks. Once you’ve installed SafeBytes Anti-Malware, you will no longer need to bother about malware or other security worries. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.
Files: %APPDATA%AMMYY C:%DOCUMENTS%%%USER%%LocalTemp$inst.tmp C:%DOCUMENTS%%%USER%%LocalTemp$insttemp_0.tmp C:%DOCUMENTS%%%USER%%LocalTempAA_v3.exe C:%DOCUMENTS%%%USER%%LocalTempencrypted.exe C:Documents and Settings%USER%Application DataCasablanca C:Documents and Settings%USER%Application DataBl 430 493 557.ADO C:Documents and Settings%USER%Application DataDakar C:Documents and Settings%USER%Application DataMegaloblast.a C:Documents and Settings%USER%Application DataCrypto.dll C:%DOCUMENTS%%%USER%%LocalTempnsh2.tmpSystem.dll Key: HKUS-1-5-21-1801674531-413027322-2147225017-500SoftwareAmmyy Key: HKLMSOFTWAREAmmyy
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In this article we’ll take you through the basics of what a VPN does and some of the biggest benefits you can reap from buying one.

VPN: definition and how it works

VPN stands for Virtual Private Network, so its name already says a lot about what it does. 

A VPN is specialized software that keeps your browsing private and secure. Essentially it hides your identity, preventing possible cyberattacks and data theft. This is especially important in cases of public network use, where you’re highly exposed to potential threats.

To be more specific, this software encrypts your Internet Protocol (IP) address by filtering it through a server hosted by the VPN provider first. That way, it prevents your Internet service provider, third parties and lurking online thieves from tracking the actual you.


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Some providers, such as Surfshark VPN with its IP Rotator feature, even make it a habit to frequently change your IP address to further protect your identity. With most VPN providers, you can also appear to be in a completely different country, adding to your disguise.

There are tons of advantages you can look forward to if you decide to use a VPN. Take a look at some of the crucial ones.

Benefits of using a VPN

When choosing a VPN, you can find both free and paid options. We recommend you go with the paid ones, since they have stronger security, encryption and data protection, as well as more advanced features. Free VPNs come with limitations and risk of malicious attacks on the software itself.

You can choose to buy a singular VPN service or opt for antivirus software that has a VPN built in, for example Bitdefender’s Ultimate Security plan. That depends on what you use your computer for and how much. 

When you pick one, here’s what it can do for you.

1. Access region-specific content

When we said you could change your location, we meant it. Say you’re using a streaming service and a show you desperately want to watch isn’t available in your country. You can use your VPN to make it look like you’re browsing from a country where it’s unlocked.

This option is also convenient for gamers who want to access maps, skins and other in-game items unavailable in their location.

Surfshark VPN
Surfshark VPN (Credit: Dan Nelson on Unsplash)

In addition, you can use this powerful feature when you’re traveling to a region where some of your favorite content may not be accessible.

Do keep in mind that you need to read the Terms and Conditions (yeah, we know - who does that?) of your games and services before doing this, since you could end up getting a penalty. It’s also important to remember that there are entire countries that have strict regulations or even bans on VPNs, for example Belarus, Russia and China. So make sure to be very cautious with your VPN use, friends.

2. Browse like no one’s watching

VPNs shield your browsing habits from prying eyes on the web. Those can be malicious hackers or just third-party cookies tracking your every move to later bombard you with targeted ads. For example, Surfshark VPN features a Cookie blocker that blocks all cookie-related pop-ups and lets you browse in peace (and secret). It works even when the VPN is turned off, which is also pretty neat.

In addition, their CleanWeb 2.0 technology makes sure ads and especially malware don’t stand a chance at all, since they’re blocked before they can even load.

The inability of sites to track your browsing means they can’t collect and analyze any of your data. So, your personal information - or your company’s information in case that’s what you’re using your computer for - is entirely hidden and secure.

3. Save money

It’s well-known that the prices of certain items and services vary based on your location, browsing time, age and many other factors. This most commonly goes for airline tickets and hotel stays.

You can use your VPN to avoid high prices and surcharges. Clear all cookies, turn on your VPN and visit an online shopping site to check out their prices. Then compare your findings with the offers you see when your VPN is off, when you spend a long time on the site or have an active account with the company. 

Sometimes this can really help you find the best deals and avoid breaking the bank. But again, check the Terms and Conditions before you purchase something using a VPN.

4. Secure your smart home

The more smart devices you have connected to your network, the more exposed you are to potential cyberattacks. Phones and computers are generally designed to be decently secure even without a VPN or antivirus, but smart home devices leave a lot to be desired in that regard. 

Protecting your home network with a VPN software means all devices connected to it are secure, be it an air purifier or Alexa.

Credit: Bence Boros on Unsplash

5. Prevent connection slowdown

Your ISP can intentionally slow down your internet speed based on how much data you’ve consumed (data throttling) or your activities online (bandwidth throttling).

But with a VPN, what kind of data you send and receive and how much is entirely hidden. Therefore, if your ISP can’t see you, they can’t control you and they can’t throttle down your speed.   

The bottom line

You can never be too safe online. So definitely think about getting yourself a solid VPN to pump up your privacy and security as much as you can. And if you have any questions or need help choosing the perfect software for you, feel free to reach out to us.

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Fix Bugcode 0xA – IRQL_NOT_LESS_OR_EQUAL
Interrupts are designed so that the resource requests don’t get into a headlock when it comes to the hardware level. To simply put it, it is used to break a loop that never ends. Aside from that, developers also designed levels in order to prioritize interrupts. It is also known as “Interrupt Request Level” or IRQL. And if you suddenly encounter a “Bugcode 0xA –IRQL_NOT_LESS_OR_EQUAL” error, this means that a driver has accessed a memory location illegally while NT is operating at a specific IRQL. The Bugcode 0xA –IRQL_NOT_LESS_OR_EQUAL is a fatal driver coding error and as an end-user, there isn’t much that you can do to resolve it but if you’re a developer, then this means that your code is trying to access an invalid memory location. You could check on different parameters such as memory location that was referenced and code addressed which referenced memory. The technical parameters are:
  • a memory location that was referenced
  • IRQL at time of reference
  • 0 = read, 1 = write
  • code addressed which referenced memory
As mentioned earlier, if you are an end-user, there is nothing much that you can do to resolve this problem, but worry not for there are still possible solutions that could help you in fixing it. Refer to the suggestions laid out below to fix Bugcode 0xA –IRQL_NOT_LESS_OR_EQUAL error.

Option 1 – Try running the Hardware and Devices Troubleshooter

The first thing you can do to fix the problem is by running the Hardware Troubleshooter. Although it won’t make much of a difference, there’s still a possibility that it could automatically fix the problem. To use it, refer to these steps:
  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 2 – Try to update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Run the Memory Diagnostic Tool to check for Memory leaks

  • Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
  • After that, it will give two options such as:
    • Restart now and check for problems (Recommended)
    • Check for problems the next time I start my computer
  • Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.
Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.
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Couldn’t open PDF in Edge Error in Windows
As you know, Microsoft Edge is the default web browser in Windows 10 operating system. It is a built-in browser that replaced the ancient Internet Explorer for its performance and features. Aside from being the default web browser, it is also set as a default PDF viewer in Windows 10. So if you open a PDF file, it will be automatically opened in the Edge browser even if you have installed a PDF reader on your computer. However, some users recently reported getting an error that says, “Couldn’t open PDF in Edge, Something’s keeping this PDF from the opening” when they tried to open a PDF file or view an internet link that has a downloadable PDF file in the Edge browser. If you are one of these users, read on as this post will help you troubleshoot the problem and fix it. This kind of error mostly occurs if you have installed other PDF viewers on your computer. They could be interrupting Edge while it tries to open the PDF documents. To fix it, check if Microsoft Edge is set as the default PDF viewer or you could also try to clear its browsing cache. In addition, you could also reset or repair Edge. For detailed instructions, refer to the given options below.

Option 1 – Check if Microsoft Edge is set as the default PDF viewer

The first thing you can do is to check if Edge is set as the default PDF viewer. If it’s not, you have to set it as one to fix the problem.
  • Open Control Panel and go to Default Programs.
  • Then click on the “Associate a file type or protocol with a program” option.
  • Next, select the PDF file option and click on Change program.
  • After that, select Microsoft Edge in the pop-up window and then select the “Always use this app to open .pdf” option.
  • Now click the OK button to set Edge as the default PDF viewer and then check if you can now open the PDF file in the Edge browser.

Option 2 – Clear the browser cache of Microsoft Edge

  • Open Microsoft Edge.
  • Then click on the three horizontal dots to open the menu.
  • From there, click on Settings. And under Settings, click the “Choose what to clear” button under the Clear browsing data section.
  • Next, check all the checkboxes and then click the Clear button to clear the browsing data in the Edge browser.
  • Restart Edge.

Option 3 – Reset, repair or reinstall Microsoft Edge via Settings

You can reset, repair or reinstall the Edge browser through Settings. If none of it helped, you can try the following:
  • Open File Explorer and then go to this path – C:/Users/YourUsername/AppData/Local/Packages
Note: Before you type in the path in the Address bar, make sure that you put your user account name in place with the “YourUsername”.
  • Tap Enter to proceed.
  • Next, look for the folder named “MicrosoftEdge_8wekyb3d8bbwe” then right-click on it.
  • Click on Properties and uncheck the option “Read-only” under the General tab in the Properties window.
  • Click on Apply and then OK to save the changes made.
  • After that, look for the MicrosoftEdge_8wekyb3d8bbwe folder again and delete it. And if a prompt stating “Folder Access Denied” appears on your screen, just click on the Continue button to proceed – doing so will delete most of the content inside the folder except for the folder named “AC”.
  • Restart your PC.
  • Now all you have to do is to re-register Microsoft Edge using PowerShell. In the Start Menu, search “Windows PowerShell”.
  • Right-click on Windows PowerShell from the search results and select the “Run as administrator” option.
  • Type in this command in the PowerShell windows and tap Enter – Cd C:/Users/YourUsername
Note: Once again, make sure that you key in your user account name in place of “YourUsername.
  • After that, type in this command and tap Enter – Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml" -Verbose}
  • Restart your PC.
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