Fix 0x80071AC3, Volume is dirty error message

What is this particular error?

One common issue when trying to upgrade to Windows 10 from Windows 7 or 8 is incompatible software. Any installed software or app that isn’t compatible with Windows 10 will prevent you from continuing with the set-up. Normally, you’ll get an error message “What needs your attention” and it will ask you to uninstall a list of apps manually. Unfortunately, some users reported that they couldn’t find the app it asks to uninstall. In some cases, users said they’ve already uninstalled the app but it still won’t start the Windows 10 Setup.

Solution

Error Causes

This type of issue normally occurs because of the following:

• Incompatible software/apps
• Corrupted software/apps
• Incomplete uninstallation

Further Information and Manual Repair

Here are some steps you can take whenever you encounter this error.

Note: Before taking any steps, make sure that you’re highly equipped to do so. Some steps might affect the system and even do more damage to your computer. You might also want to consider using an automated tool instead.

Method 1 – Perform a clean boot, then retry upgrading

A clean boot is normally done to start Windows using the least set of drivers and startup programs available. By doing this, it eliminates possible software issues that happen when installing or uninstalling a program in Windows 10.

Before performing a clean boot, make sure to take note of the following:

• You need administrative privileges in order to perform this action.
• When doing this, your computer might lose temporarily functionality. However, it will return after start-up.
• It is highly advisable to not use the System Configuration to change advanced boot options.

Here are the steps to perform a clean boot.

• Step 1 – Go to Start and search for msconfig
• Step 2 – Go to System Configuration
• Step 3 – Under Services tab, click on the “Hide all Microsoft services” checkbox. Then, choose to Disable all
• Step 4 – Go to the System Configuration’s Startup tab. Then, click on “Open Task Manager”
• Step 5 – In the Task Manager dialog box, you will see a Startup tab. Choose items that you want to disable and then click the Disable button
• Step 6 – Close the Task Manager dialog box.
• Step 7 – Go back to the Startup tab of the System Configuration box. Click “Ok” then proceed with restarting.

Method 2 – Manually uninstall programs from the Program Files folders

Instead of using the “add or remove programs” feature in Windows, you might need to manually install the program directly from the C drive. To do this, follow the steps below:

• Step 1 – Go to the C drive, and look for the Program Files folders. For 32-bit users, you can find it at C:\Program Files. If you’re using the 64-bit version of Windows, go to C:\Program Files (x86) folder.
• Step 2 – Find the “uninstall” application file
• Step 3 – Right-click, and run the file as administrator. Wait for the uninstallation to finish. In some software, you need to restart your system before the uninstallation will take effect.

Note: In some cases, you may also need to search for files related to the program. You can use the search bar under Drive C to do this. Delete those files as well.

Method 3 – Create a new user account

Before upgrading to Windows 10, create a new user account. Make sure it has administrative privileges. From there, run the upgrade.

Method 4 – Use third-party uninstaller services

If you still can’t run Windows 10 Setup after the above methods, you might need to rely on a third-party service. Microsoft recommends Revouninstaller that can help you.

Before using this software, reinstall the application or utility that Windows 10 wants you to install. Then, use Revouninstaller to delete the program completely.

Method 5 – Disable third-party antivirus software

Some users who experienced this issue reported that it was solved after disabling or completely uninstalling the anti-virus software installed in their system.

Method 6 – Use a trusted automated tool

If after trying the above methods, the problem still persists, it might be best to use a trusted automated tool to fix the issue.

SpeedItUp is a potentially unwanted application made by MicroSmarts LLC. The program claims to optimize RAM, clean the registry, and boost internet connection speed. It is designed to speed up your computer by removing some background processes. While not malicious itself, SpeedItUp Free and its variations are often installed via third-party installer bundles, causing many users to unwittingly install the program. Aliases of the program include CheckMeUp, SpeedCheck, SpeedChecker, SpeedItUp Free, Speeditup-Checkup, and Speeditup-Nova. While intended to speed up the performance, its background processes and startup tasks may actually slow PCs down in some cases. Some versions of SpeedItUp also include a browser extension.

About Browser Hijackers

Browser hijacking is a type of unwanted software program, usually a web browser add-on or extension, which causes modifications in the browser’s settings. Browser hijacker malware is designed for a number of reasons. Typically, browser hijacking is used for earning advertising revenue that comes from forced advert mouse clicks and website visits. Though it might seem naive, these tools are designed by vicious individuals who always attempt to take full advantage of you, so that hackers can make money from your naive and distraction. On top of that, hijackers can make the whole infected system vulnerable – other destructive malware and viruses would grab these opportunities to get into your computer effortlessly.

Symptoms of browser hijack

There are many symptoms that could indicate a browser hijacking: your web browser’s homepage is suddenly different; your web browser is constantly being redirected to adult sites; the default online search engine has been changed and your browser security settings have been brought down without your knowledge; discover new toolbars which you did not add; your internet browser displays endless pop-up windows; your internet browser has become unstable or starts running slowly; Inability to navigate to certain websites, particularly anti-malware as well as other security software sites.

How they infect computer systems

A browser hijacker can be installed on your computer or laptop if you check out an infected site, click an email attachment, or download something from a file-sharing site. They may also originate from any BHO, browser extension, add-on, toolbar, or plug-in with the malicious objective. A browser hijacker can also come bundled up with some freeware that you inadvertently download to your PC, compromising your internet security. An example of some notorious browser hijacker includes Babylon, Anyprotect, Conduit, DefaultTab, SweetPage, Delta Search, and RocketTab, but the names are regularly changing.

The best ways to remove a browser hijacker

Certain kinds of browser hijackers can be removed from the computer by deleting malicious applications or any other recently added shareware. Often, it can be a challenging task to discover and get rid of the malicious piece because the associated file could be running as part of the operating system process. Moreover, manual removals demand deep system knowledge and thus can be quite a difficult job for novice computer users. Experts always recommend users remove any malware including browser hijackers by using an automatic malware removal tool, which is better, safer, and quicker than the manual removal method. One of the greatest tools for repairing browser hijacker malware is Safebytes Anti-Malware. It will help you remove any pre-existing malicious software in your system and provides you real-time monitoring and protection from the latest threats. Together with the anti-virus tool, a PC optimizer will help you in deleting all associated files and modifications in the computer registry automatically.

Virus Blocking Internet And All Antivirus Software? Do This!

Every malware is detrimental and the effects of the damage will vary based on the specific type of malicious software. Some malware goes to great lengths to stop you from installing anything on your computer, particularly anti-virus software programs. If you are reading this article, you probably have got affected by a virus that prevents you from installing a computer security program such as Safebytes Anti-Malware. Refer to the instructions below to remove malware through alternative ways.

Install antivirus in Safe Mode with Networking

If the virus is set to load immediately when Microsoft Windows starts, getting into safe mode could block this attempt. Since only the minimum applications and services launch in Safe Mode, there are seldom any reasons for conflicts to occur. Listed here are the steps you have to follow to start into the Safe Mode of your Windows XP, Vista, or 7 computers (go to Microsoft site for instructions on Windows 8 and 10 computers). 1) At power on/start-up, tap the F8 key in 1-second intervals. This would conjure up the “Advanced Boot Options” menu. 2) Use the arrow keys to select Safe Mode with Networking and hit ENTER. 3) As soon as this mode loads, you should have an internet connection. Now, make use of your internet browser normally and navigate to https://safebytes.com/products/anti-malware/ to download Safebytes Anti-Malware. 4) After the software is installed, allow the diagnostic scan run to remove trojans and other malware automatically.

Obtain the anti-malware software in a different internet browser

Some malware mainly targets particular web browsers. If this is your situation, utilize another internet browser as it could circumvent the virus. When you suspect that your Internet Explorer happens to be hijacked by a trojan or otherwise compromised by cybercriminals, the most effective plan of action would be to switch to a different web browser such as Chrome, Firefox, or Safari to download your favorite computer security program – Safebytes Anti-Malware.

Run antivirus from a pen drive

To successfully eliminate the malware, you might want to approach the issue of running an antivirus software program on the affected computer from a different angle. Adopt these measures to employ a flash drive to clean your corrupted computer. 1) Download Safebytes Anti-Malware or MS Windows Defender Offline onto a clean PC. 2) Insert the USB drive onto the same system. 3) Double click on the exe file to open the installation wizard. 4) Select the USB stick as the destination for saving the software file. Follow the on-screen instructions to complete the installation process. 5) Unplug the pen drive. You may now use this portable antivirus on the infected computer system. 6) Run the Safebytes Anti-malware directly from the USB drive by double-clicking the icon. 7) Press the “Scan” button to run a full computer scan and remove viruses automatically.

Protect Your PC & Privacy With SafeBytes Anti-Malware

Do you want to install the very best anti-malware application for your computer system? There are several applications available that come in paid and free versions for Microsoft Windows computers. Some of them do a good job in eliminating malware threats while many will damage your computer themselves. You must opt for a company that builds industry-best anti-malware and has gained a reputation as reliable. When considering the reliable software programs, Safebytes Anti-Malware is certainly the highly recommended one. SafeBytes can be described as a powerful, real-time antivirus application that is designed to assist everyday computer users in protecting their computer from malicious threats. With its outstanding protection system, this tool will automatically detect and get rid of most of the security threats, which include viruses, adware, browser hijackers, ransomware, PUPs, and trojans. SafeBytes anti-malware takes PC protection to a whole new level with its advanced features. Let’s have a look at some of them below: Active Protection: SafeBytes provides 100 % hands-free real-time protection which is set to monitor, prevent and get rid of all computer threats at its very first encounter. They are very effective in screening and getting rid of numerous threats because they are continuously revised with the latest updates and alerts. Antimalware Protection: This deep-cleaning anti-malware software goes much deeper than most anti-virus tools to clean out your PC. Its critically acclaimed virus engine locates and disables hard to remove malware that hides deep inside your PC. SuperSpeed Scanning: SafeBytes’s very fast malware scanning engine lessens scanning times and extends battery life. At the same time, it will effectively identify and eliminate infected files or any online threat. Web Security: SafeBytes provides an instant safety rating about the web pages you are about to visit, automatically blocking dangerous sites and make sure that you’re certain of your online safety while browsing the net. Lightweight Utility: This program is not “heavy” on the computer’s resources, so you’ll not notice any performance difficulties when SafeBytes is operating in the background. Premium Support: Support service is readily available for 24 x 7 x 365 days through chat and email to answer your questions.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove SpeedItUp without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by SpeedItUp

DuckGoGo a popular private search engine is releasing its first browser soon that is focused on privacy like its search engine. From the recent blog, Gabriel Weinberg, CEO of DuckDuckGo, has stated:

“Like we’ve done on mobile, DuckDuckGo for desktop will redefine user expectations of everyday online privacy,”

From everything that we have learned so far, the browser will be focused on making privacy super easy and simple, eliminating tons of different settings about privacy, and making the whole environment robust privacy protection all set by default. Settings will be applied in all fields, across search, browsing, email, and more. Gabriel also said that aim of the browser is not just a privacy browser, it is meant to be built and used as your everyday browser, for everyday use that protects your privacy as a bonus. One interesting thing that was stated is that browser itself is built upon OS-provided rendering engines instead of typical Chromium. DuckDuckGo says this approach will strip away a lot of the unnecessary cruft and clutter that's accumulated over the years in major browsers. Also, the company stated that when compared to Chrome, the DuckDuckGo app desktop is cleaner, way more private and that early tests have found out that it is significantly faster as well. Is this just corporate advertising or reality? We will see once the browser is released, or once it is released for public testing. Until then take care and happy holidays.

What is 0x0000007E Error Code?

If you’ve been experiencing a 0x0000007E error code pop message on your PC frequently then you need to get it fixed before it causes serious damage to your system. 0x0000007E is a Stop error or Blue Screen of Death error code. This error message turns your computer screen blue and locks you out of the program running on your computer. It freezes your system and hampers your ability to perform any type of task on your PC.

Solution

Error Causes

Error 0x0000007E, a blue screen of death error triggers registry issues. It’s not easy to narrow down the cause of 0x0000007E as it results due to many reasons like memory overload, cluttered disk space, viral infection, malware attack, and if the hardware malfunctions. Ignoring 0x0000007E error pop up is not wise. It is more like a warning of the serious damage that can happen to your PC if it is not fixed timely. It also leads to slowing down the system and increases boot time. This error message exposes you to dangerous Windows PC threats like registry corruption and damage. Registry corruption can lead to system crash and failure and you may also lose all your important data saved on your PC.

Further Information and Manual Repair

Install Restoro

You don’t always have to spend hundreds of dollars to hire a technician to fix error pop-ups on your PC try using Restoro Restoro is an advanced and multi-functional PC repair tool with a comprehensive suite of powerful features designed to resolve almost all types of PC errors in seconds including 0x0000007E error code. It is a next-generation PC repair tool that serves as a system optimizer, anti-virus, and quality registry cleaner. Its built-in intuitive technology enables Restoro to scan, identify and repair the ultimate cause of the error code 0x0000007E in just a few seconds. Eventually, it spares you from the hassle of finding the root cause of the 0x0000007E error message and then selecting a tool specifically designed to resolve only that particular cause with limited features. This highly functional PC error tool is the answer for all your registry issues. By running Restoro on your PC, you can fix the 0x0000007E BSOD error code and avoid registry corruption.

Why Restoro?

The smart registry cleaner utility embedded in this tool enables it to scan for registry errors and clear up disk space accumulated by junk files, internet temporary files, invalid entries, and other types of unnecessary files taking up a good chunk of your disk space. This clutter also slows down your PC performance as it requires more power than it has to run the system because of the excess load on the RAM. However, by wiping out the clutter with this helper, you can optimize the speed of your PC and see a significant difference in its performance. Restoro backup feature enables you to create backup files for safety purposes. Furthermore, it has several other built-in value-adding features like privacy error utility and system stability utility for enhanced functionality. To resolve the error code 0x0000007E in seconds, all you need to do is download and install Restoro on your system and run it to scan for errors. In a few seconds, you will see a scanning report with comprehensive details of the types of PC damages. To fix the issue right away, create backups and click ‘fix’ to resolve. In just a few clicks you can repair your PC. Download Restoro Today!

Error 0xc0000225 is the error that occurs on system startup, most times error just disappears all by itself but in some cases, it can be really persistent and can even cause you not to be able to enter the system that could be a really annoying thing, especially if there is some important task waiting to be finished. In this guide, we will present you with solutions for this error and how to solve it so you can get back to work as soon as possible.

Solution if you can not log into windows due to repeating error

If an error repeats itself constantly and you are unable to boot into Windows itself you will need to prepare Windows boot USB. You can download the Microsoft media creation tool here and then use it to create a bootable USB with Windows 10. Once the USB is done reboot your system and boot from USB. CHoose repair Windows instead of install and follow onscreen instructions.

Solution if you can log into Windows

If you can log into Windows bring up the command prompt in administrator mode and type in it SFC /SCANNOW followed by ENTER, wait for the whole operation to finish, and then reboot the system.

FindWide is a browser add-on for Internet Explorer. This addon Hijacks your home page and internet search provider changing it to search.findwide.com. Alternate versions change the homepage to search.us.com.

This addon monitors your user activity while you are surfing the web. It collects user and browsing data, that it uses to better display targeted ads. While browsing with this addon enabled you will see additional ads, sponsored links, and even sometimes pop-up ads displaying throughout your browsing sessions.

Several anti-virus programs have marked this addon as a Browser Hijacker and is therefore not recommended to keep on your computer.

From the Author: Each search engine has its own method of searching and each will return different results. Findwide.com looks at all of them, decides which are most relevant to your search, eliminates duplicates, and reveals them to you. In the end, you get a list of results more complete than using any one search engine alone.

Help! Malware Blocking Antivirus Installation And Access To The Internet

Viruses could cause plenty of damage to your computer. Some malware is meant to restrict or block things that you wish to do on your personal computer. It may well not permit you to download anything from the net or it will stop you from accessing some or all websites, especially the anti-malware websites. If you’re reading this, you probably have got infected by a virus that prevents you from installing a computer security program like Safebytes Antimalware on your PC. Even though this kind of problem can be tougher to get around, there are some steps you can take.

Download the application in Safe Mode with Networking

If any virus is set to run automatically when Microsoft Windows starts, entering Safe Mode could block the attempt. Since only the bare minimum applications and services launch in safe mode, there are seldom any reasons for conflicts to take place. To launch your Windows XP, Vista, or 7 PCs in Safe Mode with Networking, follow the instructions below. 1) Press the F8 key continuously as soon as your computer boots, but before the big Windows logo comes up. This will bring up the Advanced Boot Options menu. 2) Choose Safe Mode with Networking using arrow keys and press ENTER. 3) When you are into this mode, you will have online access again. Now, utilize your browser to download and install Safebytes. 4) Following installation, do a full scan and let the software get rid of the threats it discovers.

Switch over to an alternate web browser

Certain malware might target vulnerabilities of a specific web browser that obstruct the downloading process. In the event you suspect that your Internet Explorer has been hijacked by malware or otherwise compromised by hackers, the best course of action is to switch over to an alternate internet browser such as Chrome, Firefox, or Safari to download your chosen computer security application – Safebytes Anti-Malware.

Install antivirus on a USB drive

Here’s another solution which is using portable USB anti-malware software that can scan your computer for malicious software without needing installation. Follow these steps to run the anti-malware on the affected computer system. 1) Download Safebytes Anti-Malware or MS Windows Defender Offline onto a clean computer. 2) Plug the Flash drive into the uninfected computer. 3) Double-click the exe file to open the installation wizard. 4) When asked, select the location of the pen drive as the place in which you want to put the software files. Follow the directions to complete the installation process. 5) Transfer the USB drive from the clean PC to the infected PC. 6) Double-click the anti-malware software EXE file on the thumb drive. 7) Press the “Scan” button to run a full computer scan and remove malware automatically.

Protect Your PC & Privacy With SafeBytes Anti-Malware

To help protect your computer or laptop from various internet-based threats, it is very important to install anti-malware software on your computer system. However, with countless numbers of antimalware companies in the marketplace, nowadays it is actually challenging to decide which one you should obtain for your laptop. A few are good ones, some are decent, while some are simply just fake anti-malware software that will harm your PC themselves! You must be careful not to choose the wrong product, especially if you buy a premium program. Among few good applications, SafeBytes Anti-Malware is the highly recommended program for security-conscious people. SafeBytes anti-malware is a trustworthy tool that not only protects your PC completely but is also very easy to use for people of all skill levels. With its cutting-edge technology, this application can help you eliminate multiples types of malware like computer viruses, trojans, PUPs, worms, ransomware, adware, and browser hijackers. SafeBytes anti-malware offers an array of advanced features which sets it apart from all others. The following are some typical features present in this computer software: Real-time Threat Response: Malware programs attempting to enter the system are discovered and stopped as and when detected by the SafeBytes active protection shields. This tool will always monitor your PC for any suspicious activity and updates itself continuously to keep current with the latest threats. Robust Anti-malware Protection: By using a critically acclaimed anti-malware engine, SafeBytes offers multilayered protection that is made to catch and eliminate threats that are concealed deep inside your computer. Web Filtering: Through its unique safety score, SafeBytes alerts you whether a website is safe or not to visit it. This will assure that you’re always certain of your safety when browsing the net. Lowest CPU/Memory Usage: SafeBytes is well-known for its low effect on computer resources and great detection rate of countless threats. It runs quietly and efficiently in the background so you are free to use your computer at full power all the time. Fantastic Technical Support: Support service is accessible 24 x 7 x 365 days via chat and email to answer your queries. To conclude, SafeBytes Anti-Malware is really great for securing your computer against all sorts of malware threats. Once you’ve installed SafeBytes Anti-Malware, you will no longer have to bother about malware or other security concerns. If you’re searching for a comprehensive antivirus program that’s still easy to use, SafeBytes Anti-Malware is just what you need!

Technical Details and Manual Removal (Advanced Users)

If you do not wish to use an automated tool and like to eliminate FindWide manually, you could possibly do so by going to the Windows Add/Remove Programs menu in the Control Panel and deleting the offending program; in cases of browser plug-ins, you can uninstall it by visiting the browser’s Add-on/Extension manager. You might also want to reset your home page and search engine providers and also clear your browser cache and cookies. Finally, examine your hard disk for all of the following and clean your Windows registry manually to remove leftover application entries following uninstalls. But bear in mind, this is often a complicated task and only computer professionals could perform it safely. In addition, some malware is capable of replicating or preventing removal. Carrying out this malware-removal process in Safe Mode is suggested.

The win32kfull.sys file is one of the kernel-mode device drivers in your Windows 10 operating system. In case you don’t know, there are two kinds of device drivers – the first ones are the normal drivers that communicate between your hardware and the operating system while the second ones are the kernel-mode drivers. The latter is necessary for booting your OS. And there are times when you encounter the win32kfull.sys error while booting your PC. Here’s the full context of the win32kfull.sys error:

“SYSTEM_SERVICE_EXCEPTION (win32kbase.sys) APC_INDEX_MIXMATCH PAGE_FAULT_IN_NONPAGED_AREA”

This error could be caused by corrupted or outdated drivers with incomplete files or it could be caused by some driver or software installed on your computer. To fix this error, here are some troubleshooting options you need to check out.

Option 1 – Try updating all the Drivers

As pointed out, the win32kfull.sys error can be due to outdated or corrupted drivers that are not compatible with your hardware. These drivers include but are not limited to display, network, sound, hard drive, and more. If you are not able to access the internet, you can just manually download the update using another PC. To update your drivers, here’s what you need to do:

• Tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
• Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
• Restart your PC.

Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it. After that, you could also check if there’s a new update of the game you’re getting the issue of the black bar.

Option 2 – Identify and uninstall problematic programs by putting your PC in a Clean Boot State

One of the main causes of BSOD errors like win32kfull.sys is a problematic program that could clash with your existing operating system as well as computer architecture. There are tons of programs that are either incompatible or conflict with the existing drivers or software in your system. To identify such programs, you need to put your PC in a Clean Boot state. How? Follow these steps:

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

After putting your PC in a Clean Boot State, try creating a system restore point and see if the problem still occurs. Clean Boot troubleshooting is designed to help you isolate the problem. For you to execute a clean boot troubleshooting, you must do a couple of actions (the steps are given above) and then restart your PC after every action. You might have to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it. Note that you must switch your PC back into the Normal Startup mode after you’re done troubleshooting the problem. Here’s how you can do it:

• From the “Start” menu, go to System Configuration.
• After that, switch to the General tab and click the option for “Normal Startup”.
• Next, go to the Services tab and clear the checkbox for “Hide all Microsoft services”.
• Then find and click “Enable all” and if prompted, you have to confirm.
• Afterward, go to the Task Manager and enable all the Startup programs and confirm the action.
• Restart your PC when prompted.

Once you have identified the program causing the problem, uninstall it right away from your Control Panel.

Option 3 – Perform an SFC scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the win32kfull.sys error. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

This post will guide you in fixing high CPU, Memory, and Disk usage problems caused by NTOSKRNL.exe. NTOSKRNL stands for “NT Operating System Kernel. This file is a kernel image that is responsible for a lot of systems-based processes such as Hardware Virtualization, Process, and Memory. Aside from that, it is also the one that compresses the old pages of memory that reduces the overall amount of memory being used. If you notice that your computer is running slowly and you find that the NTOSKRNL.exe file is hogging your resources such as disk usage, CPU usage as well as memory usage, then read on as this post will guide you in fixing the problem caused by NTOSKRNL.exe. Make use of the options given below to resolve the issues caused by NTOSKRNL.exe. 1] Scan your computer for potential malware There might be a good chance that your computer might be infected with malware. And this malware might be associated with the NTOSKRNL.exe file and hence making it consume a lot of system resources. So, I would really recommend you to make sure that your Antivirus is up to date and then scan your computer with it specifically the C:/Windows/System32 folder because this is the location where the NTOSKRNL.exe file is located.

Option 1 – Put your computer in a Clean Boot State

The first thing you have to do is to put your computer in a Clean Boot State as this can help you in finding any incompatible programs that are causing the problem.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Once you’ve found any incompatible programs, you need to uninstall them. Refer to the steps below to do so.

• In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
• After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
• From there, look for the concerned program and select it and then uninstall it.

Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 2 – Update or rollback drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Try to run the DISM tool

If the first two options didn’t work, then running the Deployment Imaging and Servicing Management might. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Try to stop the Runtime Broker process

The RuntimeBroker.exe or the Runtime Broker process is the one that monitors access to Windows APIs to make sure that the apps do not violate the core security of Windows. This process usually leaves a very small footprint. However, there are times when it consumes more resources than it’s supposed to and does not release memory after the work is done that results in a memory leak. As a result, it affects NTOSKRNL.exe which is why you have to stop the Runtime Broker process. To do so, refer to these steps:

• Tap the Ctrl + Shift + Esc to open the Task Manager.
• After opening Task Manager, go to the Processes tab and look for the Runtime Broker process.
• Once you find it, check if it is using more than 15% of your memory. If it is, then you most likely have an issue with an app installed on your computer.
• Select the Runtime Broker process and right-click on it and then click on the End Task option to end its process.

Option 5 – Try to run the Performance Troubleshooter

• Tap the Win + R keys to open the Run dialog box.
• Type “msdt.exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
• Then click on Next to get started. Wait until the process is completed.

Option 6 – Try using the Windows Performance Toolkit

You can also use the Windows Performance Toolkit in finding the root cause of the problem. Just refer to the following steps to use this toolkit.

• Search for “cmd” in the Cortana Search box and click on Command Prompt from the search results to open it.
• Next, type in the command given below or copy and paste it and then hit Enter:

xperf -on latency -stackwalk profile -buffersize 1024 -MaxFile 256 -FileMode Circular && timeout -1 && xperf -d cpuusage.etl

• After executing the command, wait for at least 60 seconds and then check the logs of the Windows Performance toolkit which is stored in a file named cpuusage.etl in the folder located at C:/Windows/System32. From there, you should see a list of all the causes of the System Resources being hogged.

When it comes to booting an operating system on a computer, one of the most essential pieces of software you can use is the UEFI. In fact, a lot of users now prefer to use UEFI instead of BIOS. It also depends on whether the UEFI or the BIOS is supported on the motherboard. Recently, a number of users reported an issue with UEFI where they were unable to find it under the Advanced Options screen where it’s supposed to be located. The missing UEFI Firmware settings in the Advanced Options could be caused by several reasons. It is possible that the access to the UEFI menu is blocked or it could also be due to the Extra Fast Startup feature being enabled. It is also possible that the operating system is installed in Legacy mode. There are several options to try to fix this issue. You need to check if your computer supports UEFI or you could also try to disable Fast Startup or bypass the Extra Fast Startup feature. You can also use a boot to UEFI shortcut as well as check the CMOS battery.

Option 1 – Try checking if your computer supports UEFI

The first thing you have to do is to verify if your computer supports UEFI. If your computer does not support UEFI, then it’s no wonder why you don’t see the UEFI Firmware settings in the Advanced Options.

Option 2 – Try turning off Fast Startup

• First, boot your computer in Safe Mode.
• Once your computer is booted in Safe Mode, tap the Win + R keys to open the Run dialog box and type in “control” to open the Control Panel.
• Next, click on the Hardware and Sound section and click on Power Options.
• Afterward, select the “Choose what the power buttons do” option from the left side menu pane.
• Now click on Change settings that are currently unavailable and uncheck the entry that says, “Turn on fast startup (Recommended)”.
• Then click on Save Changes and restart your computer and see if it has fixed the problem or not.

Option 3 – Try bypassing the Extra Fast Startup feature

As mentioned, the missing UEFI Firmware settings could be due to the Extra Fast Startup feature. To fix it, you have to disable this feature. All you have to do is tap and hold the Shift key and click on the Shutdown button from the Start button. This will boot your PC with the UEFI booting from the beginning and then use the hotkey for your motherboard to boot into the UEFI setup.

Option 4 – Try using a boot to UEFI shortcut

• Right-click on any empty space on your Desktop and select New > Shortcut.
• This will open a new mini window. And here, you have to type this in the text field: shutdown /r /fw
• After that, click on Next and name the desktop shortcut and then click on Finish.
• Next, right-click on the newly created shortcut and select Properties.
• Click on the Advanced button and select the “Run as administrator” option.
• Now click OK to save the changes made. Each time you execute this shortcut, your computer will automatically be booted to the UEFI Firmware Settings.

Option 5 – Try to check the CMOS battery

Another thing you can do is check the CMOS battery physically on the motherboard and see if it has to be replaced since a damaged CMOS battery can also cause the issue with the missing UEFI Firmware settings.

Option 6 – Set your computer from Legacy to UEFI

If applicable, you can try to set your computer from Legacy to UEFI to resolve the problem.

• In the Windows Search box, type “command prompt” and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
• After that, execute this command: mbr2gpt.exe /convert /allowfullOS
• Now, wait until the process is completed since you can track its process on your screen.
• Once it’s done, go to Settings > Update & Security > Advanced Startup options and from there, click on Restart Now. This will restart your computer and give you advanced options.
• Next, select Troubleshoot > Advanced Options where you will see further options including System Restore, Startup Repair, Go back to the previous version, Command Prompt, System Image Recovery, and UEFI Firmware Settings.
• Now select the UEFI Firmware Settings. This will take you to the BIOS. Boot Mode is typically available under Boot > Boot Configuration. Once you’re there, set it to UEFI and then save the changes you’ve made. After that, your computer will restart.

What is PyLocky ransomware? And how does it execute its attack?

PyLocky ransomware is a file-locking malware created in order to lock important files and demand ransom from victims in exchange for data recovery. This new ransomware uses the .lockymap extension in marking the files it encrypts. It starts to execute its attack by dropping the following malicious payload in the system:

Name: facture_4739149_08.26.2018.exe SHA256:8655f8599b0892d55efc13fea404b520858d01812251b1d25dcf0afb4684dce9 Size: 5.3 MB

After dropping its malicious payload, this crypto-malware connects the infected computer to a remote server where it downloads more malicious files and places them on system folders. It then applies a data gathering module used to gather data about the user and the computer. The malicious files that were downloaded earlier along with the data obtained are used for another module called stealth protection. This allows PyLocky ransomware to execute its attack without detection from any security or antivirus programs installed in the system. It also modifies some registry keys and entries in the Windows Registry such as:

• HKEY_CURRENT_USERControl PanelDesktop
• HKEY_USERS.DEFAULTControl PanelDesktop
• HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRun
• HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun
• HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRunOnce
• HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce

Once all the modifications are carried out, PyLocky ransomware will begin encrypting its targeted files using a sophisticated encryption cipher. Following the encryption, it adds the .lockymap extension to each one of the encrypted files and releases a ransom note named “LOCKY-README.txt” which contains the following content:

“Please be advised: All your files, pictures document and data has been encrypted with Military Grade Encryption RSA ABS-256. Your information is not lost. But Encrypted. In order for you to restore your files, you have to purchase a Decrypter. Follow these steps to restore your files. 1* Download the Tor Browser. ( Just type in google “Download Tor“ 2‘ Browse to URL: http://4wcgqlckaazungm.onion/index.php 3* Purchase the Decryptor to restore your files. It is very simple. If you don’t believe that we can restore your files, then you can restore 1 file of image format for free. Be aware the time is ticking. Price will be doubled every 96 hours so use it wisely. Your unique ID : CAUTION: Please do not try to modify or delete any encrypted file as it will be hard to restore it. SUPPORT: You can contact support to help decrypt your files for you. Click on support at http://4wcgqlckaazungm.onion/index.php”

How does PyLocky ransomware spread over the web?

PyLocky ransomware spreads using malicious spam email campaigns. Creators of this threat embed an infected attachment to spam emails and send them using a spambot. Crooks may even use deceptive tactics to trick you into opening the malware-laden immediately which is something you must not do. Thus, before opening any emails, make sure that you’ve thoroughly checked them. To successfully obliterate PyLocky ransomware from your computer, refer to the removal guide laid out below.

• Step 1: Launch the Task Manager by simply tapping Ctrl + Shift + Esc keys on your keyboard.
• Step 2: Under the Task Manager, go to the Processes tab and look for the process named facture_4739149_08.26.2018.exe and any suspicious-looking process which takes up most of your CPU’s resources and is most likely related to PyLocky ransomware.
• Step 3: After that, close the Task Manager.
• Step 4: Tap Win + R, type in appwiz.cpl and click OK or tap Enter to open Control Panel’s list of installed programs.
• Step 5: Under the list of installed programs, look for PyLocky ransomware or anything similar, and then uninstall it.
• Step 6: Next, close the Control Panel and tap Win + E keys to launch File Explorer.
• Step 7: Navigate to the following locations below and look for PyLocky ransomware’s malicious components such as facture_4739149_08.26.2018.exe and LOCKY-README.txt as well as other suspicious files, then delete all of them.

%TEMP% %WINDIR%System32Tasks %APPDATA%MicrosoftWindowsTemplates %USERPROFILE%Downloads %USERPROFILE%Desktop

• Step 8: Close the File Explorer.
• Step 9: Tap Win + R to open Run and then type in Regedit in the field and tap enter to pull up Windows Registry.
• Step 10: Navigate to the following path:

HKEY_CURRENT_USERControl PanelDesktop HKEY_USERS.DEFAULTControl PanelDesktop HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRun HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRunOnce HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce

• Step 11: Delete the registry keys and sub-keys created by PyLocky ransomware.
• Step 12: Close the Registry Editor and empty the Recycle Bin.

Try to recover your encrypted files using the Shadow Volume copies Restoring your encrypted files using Windows Previous Versions feature will only be effective if PyLocky ransomware hasn’t deleted the shadow copies of your files. But still, this is one of the best and free methods there is, so it’s definitely worth a shot. To restore the encrypted file, right-click on it and select Properties, a new window will pop up, then proceed to Previous Versions. It will load the file’s previous version before it was modified. After it loads, select any of the previous versions displayed on the list like the one in the illustration below. And then click the Restore button.