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Error 0x8007002C - 0x4001E, installation failed in the SECOND_BOOT phase

Recently, a lot of users reported getting several error messages when they upgraded their Windows 10 computers. One of these error messages users encountered during a Windows 10 upgrade is the Error 0x8007002C-0x4001E. if you are one of the users who is facing this error, read on as this post will help you fix it.

When you encounter this error, you will see the following error message on your screen:

“We couldn’t install Windows 10

We’ve set your PC back to the way it was before you started installing Windows 10

0x8007002C-0x4001E, The installation failed in the SECOND_BOOT phase with an error during PRE_OOBE operation.”

To resolve the 0x8007002C-0x4001E, The installation failed in the SECOND_BOOT phase error, here are some suggestions that might help.

Option 1 – Try flushing the SoftwareDistribution and Catroot2 folders

You have to stop a couple of services such as BITS, Cryptographic, MSI Installer, and Windows Update Services. And to do that, you need to flush the contents in the SoftwareDistribution folder. The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.

  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv

net start cryptSvc

net start bits

net start msiserver

  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:\Windows\SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After flushing the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

  • Type each one of the following commands.

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

  • After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 2 – Select the Keep your files option

You can also select the option to perform an in-place upgrade and opt for the “Keep my files” option during an installation as it might make the process a lot smoother and if you need to perform a clean install, you can do so once the setup is completed.

Option 3 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the 0x8007002C-0x4001E, The installation failed in the SECOND_BOOT phase error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

Option 4 – Try to run Microsoft’s online troubleshooter

Aside from the Windows Update Troubleshooter, you can also run the online troubleshooter of Microsoft as it can help you with Windows 10 upgrade errors.

Option 5 – Perform a clean install

If none of the options worked, you can try to clean install Windows 10. Just make sure that you have the ISO from the official Microsoft Website and then a bootable USB drive to install Windows 10 again. Take note that this will delete all the data from your drive where Windows 10 was installed previously.

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If you have multiple keyboards, things can get quite tricky. There are times when the keyboard language changes on its own since the keyboard changes while you are typing. The thing is, the keyboard changes because sometimes we accidentally tap shortcuts like Win key + Space key or Alt + Shift or Ctrl + Shift which changes the keyboard pairs or language. Thus, if your keyboard language changes on its own, there are two ways to resolve it. First, you have to make sure that Windows 10 does not add keyboards without your permission. Second, you have to make sure that the shortcut keys don’t change the keyboard language. This second option is what we’re going to discuss in this post. You need to first set a different input method for each app window. To do that, you have to disable the change in layout. Refer to these steps:
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  • Next, type “switching input methods” to open the Advanced keyboard settings with this option inside.
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There is no doubt that the VLC media player is one of the best kinds of media players available today. However, it is not without any issues and one of the common issues encountered by users is VLC’s inability to be updated. And when you try to update VLC, you only get an error message saying, “An error occurred while checking for updates”. This inability to update VLC can be quite a headache for many users especially the ones who are facing other issues in VLC and has to update it in order to resolve them. So how will you update VLC and fix its issues when you can’t even update it in the first place? Worry not as this post will help you out. Refer to the suggestions laid out below to resolve the issue in updating VLC.

Option 1 – Check if VLC is not being blocked by the Firewall

There are instances when the Firewall like the Windows Defender Firewall blocks VLC for some unknown reason without your knowledge. Thus, you need to allow VLC to get past the Firewall in order for you to fix the issue else you won’t be able to send out a network communication. To do that, follow the steps below.
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  • Just open VLC and select the Help menu and click on Check for Updates.

Option 2 – Try running the VLC media player as an administrator

There are programs designed for Windows 10 that won’t work fully unless some parameters are met. In most cases, starting the program as an admin should resolve the problem, thus, that’s what you have to do to try and fix the “An error occurred while checking for updates” in VLC.
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Option 1 – Try to disable your antivirus program

Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the System Restore process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and then run System Restore again, don’t forget to enable the antivirus program back again.

Option 2 – Run the DISM tool

The next thing you can do is run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like the blank dialog boxes. To repair these corrupted system files, you can run the DISM commands:
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Option 3 – Run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re getting the errors 0x8024a11a and 0x8024a112. To run the SFC command, follow the steps given below.
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  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to run System Restore again and see if the process goes smoothly.

Option 5 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing the problem with System Restore. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go. On the other hand, if you can’t boot into your Windows 10 computer, here are some fixes you can try instead:

Option 6 – Try running System Restore in Advanced Startup Options

If you cannot boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.
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  • From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
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  • After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.

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Option 8 – Try to run the Automatic Repair Utility

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Option 1 – Try to restart your computer and reinstall Office

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Option 2 – Try checking if the Click-to-Run service is disabled

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Option 1 – Try to disable Files on Demand

The first thing you can do to fix the problem is to disable the Files on Demand. This is what you have to do to get things under control.
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Option 2 – Try to change the icon view

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nslookup xyz.com Server: dns.company.com Address: 192.168.1.38 C:> ping xyz.com Ping request could not find host xyz.com. Please check the name and try again.
The domain is converted into an IP address and then data is sent to that IP address when you use PING. So when a reply comes back it means that the data is going back and forth to that domain without any problem. However, if the DNS fails to resolve the IP address of the website or if your PC does not attempt a DNS lookup, you will receive a similar error message that says, “Could not find host” and so on. To resolve this issue, here are some options that might help.

Option 1 – Reset Winsock, TCP/IP & Flush DNS

Resetting Winsock, TCP/IP, and flushing DNS might help you resolve the issue with nslookup and PING. To do so, follow these steps:
  • Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
  • After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.
  1. netsh winsock reset – type in this command to reset Winsock
  2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
  3. ipconfig /flushdns – type in this command to flush the DNS cache
  • Next, restart your PC and check if the problem’s fixed.

Option 2 – Force Windows to do a DNS lookup using FQDN

  • Go to Settings > Network & Internet > Status > Change adapter options.
  • From there, right-click on the network and select Properties.
  • Next, in case you’re using IPv6, from the list of connections available in the list, select Internet Protocol Version 4.
  • Then click on Properties and click Advanced.
  • After that, switch to the DNS tab and select “Append these DNS suffixes (in order)” and click on the Add button and then add “.” as a suffix so that each time you query using PING and another tool, it will add a “.” at the end and will force the lookup.

Option 3 – Make sure that there is only one default gateway

If your computer has more than one NIC connected and there are multiple default gateways, then it will most likely create confusion which is why you need to remove the default gateway from the configuration of all NICs and make sure that there is only one default gateway.

Option 4 – Use the Google Public DNS

You might want to change your DNS to Google Public DNS as it could also help you in fixing the nslookup and PING issues. To do so, follow the steps below.
  • The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
  • Next, click on the “Change Adapter Settings” option.
  • After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
  • Right-click on your network connection and click on Properties.
  • Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
  • After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
  • Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 5 – Check the Windows Host file

You can also try to cross-check the Windows Hosts file to find out if the website you are trying to open has been blocked, because if it is, then it’s no wonder why PING fails even when nslookup works. There are instances when some third-party application modifies the file and adds some websites to the blocklists. So if the website is indeed blocked, you need to remove it from the list.

Option 6 – Delete the WLAN Profiles

Deleting the WLAN Profiles might be a good idea if you are not able to connect to the internet on your computer and if you’re using Wi-Fi. It could be that the networks that were connected previously have gone rogue which is why it is not connecting properly. And so deleting the WLAN profiles might help you in fixing the issue with nslookup and PING.

Option 7 – Reinstall the Network Adapter Drivers

  • Tap the Win + R keys to launch the Run window and then type in the “msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Then right-click on each one of the Network drivers and select “Uninstall device”.
  • Restart your PC.
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