Fix 0x80070013 for Restore, Backup and Update

5 Windows 10 Upgrade Errors

The recently released Windows 10 captivated the mass but its rollout, polished as it might have been, proved everything but seamless. Surf the Internet and you’ll get the gist. People are complaining and they need assistance. Assistance with what you might ask? Many have attempted to make an upgrade but failed after encountering various strange combinations of letters and numbers. These are none other than error codes. If you’ve tried and failed, feast your visuals below as you might encounter one of these 5 Windows 10 Upgrade errors.

Error Code 0x80073712

Encountering error code 0x80073712 in no way implies that you need to throw out your computer system and acquire a new one. Not at all! This error code simply means that a very important file to Windows might have gone missing or corrupted. This file is crucial to Windows update so without obtaining this file, you won’t be able to proceed with the update.

Error Code 0x800F0923

Likely, there are many programs and drivers installed on your computer. They all play a vital role. However, if you’ve received error code 0x800F0923, it might be time to consider or turn your eyes to installed drivers on your system. Why? Error code 0x800F0923 means that there’s a driver or driver on your current Operating System that’s not compatible with Windows 10. There’s clearly a dilemma here.

“We couldn't complete the updates. Undoing changes. Don't turn off your computer.” Or “Failure configuring Windows Updates. Reverting changes”

That’s a pretty odd error but I will say it's slick… That Windows 10 upgrade error is straightforward. Microsoft is just letting you know that they won’t be able to complete the update to Windows 10 and so they are putting your computer back to where it was. How nice of them.

The error messages above are pretty generic and will manifest when the upgrade fails for one reason or the other. To resolve this issue, you’ll most definitely have to decipher what error code was presented. Identifying that will provide a glimpse into exactly what steps you need to take.

The Update Isn't Applicable to Your Computer

I don’t know about you but I strongly believe Microsoft is subtly letting you know that your computer system is old and needs to be thrown out. Also, this update could imply that your PC needs to install important updates to rev you up to the requirements. All relevant updates to your computer must be installed before you can get past this stage.

Error… “Something Happened”

This Windows 10 upgrade error has been the talk of the Internet. In fact, users of Windows OS have been making it a mockery. Clearly, not many have had success after encountering this error. Obviously, “something happened” but it’s just not easy to decipher what went wrong. Microsoft is still trying to figure it out.

Solution

In case you don’t know, Groove Music is due to retire its OneDrive streaming service this month. Despite that being the case, there is actually a workaround you can try to still continue enjoying music streaming. The app also allows you to play your own local files and if required, you can also modify or tailor the experience with new features – for instance, Groove Music brings an Equalizer to the settings of the app. As the name suggests, the equalizer allows you to tweak frequency responses to your liking. On top of being able to tweak individual bands, the equalizer supports few pre-set settings to enable quick changes. This post will guide you on the process of accessing and using the equalizer in the Groove Music app. To get started, refer to the instructions provided below. Step 1: You need to make sure that you are running the latest version of the Groove Music app or version 10.18011.1211.0 or higher in order to use the equalizer in Groove Music. If needed, you can check the version number from Windows Store. Step 2: Open Windows Store and then click on the ellipses icon and select the Downloads and Updates option. Step 3: Next, search for Groove Music and check its version number. Step 4: Now that you’ve verified the version number of Groove Music, you need to open the equalizer setting. It is enabled by default and to access it, click on the gear icon for Settings and select equalizer under the Playback settings. Step 5: After that, the Equalizer window will pop up. It is where you can configure the equalizer settings using the drop-down menu. Here are the following presets you can choose from:

• Flat
• Treble Boost
• Bass Boost
• Headphones
• Laptop
• Portable speakers
• Home Stereo
• TV
• Car
• Custom

Step 6: Drag the dots upwards or downwards to set your own preferences, as needed. Note: The only downside to this setting is that there is no shortcut available for quick access as you have to navigate through the Settings section manually to access it and change the preset configurations. In addition, the Groove Music app also works on the mobile version of Windows 10.

As of the time of writing this article you no longer need or are required to have a password if you plan to log in to your Microsoft account. Microsoft explored various options for account security and came to the conclusion that passwords are obsolete. Microsoft is letting you access your account through the Microsoft Authenticator app, Windows Hello, a security key, SMS verification, or email verification code. All of these methods are way better in terms of security than passwords.

How to turn these features on?

To get rid of your Microsoft password, the process is simple. You simply need to go to your Microsoft account, click “advanced security options,” then “enable passwordless accounts” under the Additional security section.

A general rule of thumb, which is followed by most users, is to download the specific missing DLL file and place it within the software’s installation directory. However, this can be harmful to your system as hackers often upload popular malicious DLL files to target systems. Thus, you should avoid downloading DLLs from the internet. And follow these steps to fix the DLL error:

• Restart your computer
• System restore to an earlier state
• Run a malware/virus scan
• Update all the hardware drivers
• Running SFC /scannow command in command prompt
• Then do as the error suggests, reinstall the program if it’s feasible. Game files can take several hours to install and therefore, reinstallation can be a cumbersome job. Also, frustrating if the error appears after reinstallation.
• Update device drivers manually, such as graphics drivers, DirectX software if you see DLL missing error while running game

So, you just made some popcorns, dimmed light, relaxed in from of the TV, pressed play on your application and Blu-ray drive can not read your movie. Your movie night failed sadly, but there is hope and in this article, we are going to explore and offer you solutions on what to do when something like this happens so you do not miss another movie night and some hard-earned relaxation. Please note that in this article we are assuming that you are using a Blu-ray player on your PC, so some of the solutions presented are meant only for this case. So the first thing that you are supposed to do is to check the disc itself. You can turn the disc around and visually check the disc for fingerprints and scratches which can be fatal for disc playing, alternatively, you can try to play the same disc on another device and if it fails there also it is not the disc, it is your drive. So if it is no issue with the disc let's see that seems to be a problem with the drive. The common thing that could stop disc reading are cables, check all connections and cables in the back of your device to be sure that everything is plugged in correctly and nicely. After checking cables if the issue persists lens cleaning is the next step. Over time lens from the Blu-ray, the device becomes dirty and dust accumulates on it, there are special cleaning discs on market made especially for this purpose, to clean the dirty lens of optical devices. If you have one put it in and clean your lens. After lens cleaning with a specialty disc, a good idea would be to use compressed air in a can to reduce the dust inside so no excess dust will accumulate quickly again on the lens itself.

So the device is cleaned and checked and still no disc playing?

Update firmware first. In order to accomplish this visit your device manufacturer's website and follow instructions there on how to upgrade firmware. If this did not helped also update or reinstall device drivers. Go to device manager and update drivers for your device by right-clicking on it and choosing update driver. If none of the things helped, go to command prompt as administrator and type in SFC /scannow, leave the process to finish, and reboot.

Corsair is well known for RAM memory modules for PC but then it has expanded to PC peripherals and even selling some pre-build computers as well in past few years. New Corsair expansion now includes a laptop line, starting with their new gaming laptop Voyager.

Voyager laptop is packed with a mechanical keyboard and MacBook-like touch bar for your typing and pointing needs. It is built with a 16-inch QHD+ screen packing 240Hz that is run by Radeon 6800M GPU. Also inside lurks AMD 16 thread Ryzen 9 6900HS CPU, Wi-Fi 6E support, Dolby Atmos audio, and full HD 1080p WEB camera.

The keyboard has low-profile mechanical Cherry MX switches with per-key RGB lightning and above is what Corsair calls a macro bar, with 10 shortcut buttons and a small LCD in the center.

Corsair is also including a few features that tie in with its other products. Many of the company’s keyboards, mice, and other accessories use the ‘Slipstream’ USB wireless adapter, which is built into the Voyager laptop. The macro bar is also configured using the same software used for the Elgato Stream Deck, a popular product sold by Corsair.

nslookup is a command-line tool that helps in finding the DNS records of a website. It sends a name server query to the DNS and obtains the corresponding IP address. Aside from that, it can also perform some complex functionality such as finding details about FTP server, Mail server and many more but most of them are used by administrators. The best thing about nslookup is that it queries the DNS server directly and it does not rely on the cache. On the other hand, there is another tool called PING that is used to verify connectivity. PING sends a packet of information to the IP address or Domain and gets back a response in the form of packets. So if everything goes well, all packets are received but if not, it will help you find out where the delay in the network exactly is. However, the ping command does not always attempt a DNS lookup which means that it might be using the DNS cache and use the IP address available in that table. Although both nslookup and PING help you in identifying the host or IP address, however, they don’t always work and sometimes fail. So if your nslookup works but ping fails on your Windows 10 PC when querying the IP address of a website then it could be caused by many reasons. It could be that the nslookup queries work for you but when you try to use PING, it fails. For instance, if you open the abc.com website, here’s how it will look like:

nslookup xyz.com Server: dns.company.com Address: 192.168.1.38 C:> ping xyz.com Ping request could not find host xyz.com. Please check the name and try again.

The domain is converted into an IP address and then data is sent to that IP address when you use PING. So when a reply comes back it means that the data is going back and forth to that domain without any problem. However, if the DNS fails to resolve the IP address of the website or if your PC does not attempt a DNS lookup, you will receive a similar error message that says, “Could not find host” and so on. To resolve this issue, here are some options that might help.

Option 1 – Reset Winsock, TCP/IP & Flush DNS

Resetting Winsock, TCP/IP, and flushing DNS might help you resolve the issue with nslookup and PING. To do so, follow these steps:

• Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
• After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.

1. netsh winsock reset – type in this command to reset Winsock
2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
3. ipconfig /flushdns – type in this command to flush the DNS cache

• Next, restart your PC and check if the problem’s fixed.

Option 2 – Force Windows to do a DNS lookup using FQDN

• Go to Settings > Network & Internet > Status > Change adapter options.
• From there, right-click on the network and select Properties.
• Next, in case you’re using IPv6, from the list of connections available in the list, select Internet Protocol Version 4.
• Then click on Properties and click Advanced.
• After that, switch to the DNS tab and select “Append these DNS suffixes (in order)” and click on the Add button and then add “.” as a suffix so that each time you query using PING and another tool, it will add a “.” at the end and will force the lookup.

Option 3 – Make sure that there is only one default gateway

If your computer has more than one NIC connected and there are multiple default gateways, then it will most likely create confusion which is why you need to remove the default gateway from the configuration of all NICs and make sure that there is only one default gateway.

Option 4 – Use the Google Public DNS

You might want to change your DNS to Google Public DNS as it could also help you in fixing the nslookup and PING issues. To do so, follow the steps below.

• The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
• Next, click on the “Change Adapter Settings” option.
• After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
• Right-click on your network connection and click on Properties.
• Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
• After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
• Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 5 – Check the Windows Host file

You can also try to cross-check the Windows Hosts file to find out if the website you are trying to open has been blocked, because if it is, then it’s no wonder why PING fails even when nslookup works. There are instances when some third-party application modifies the file and adds some websites to the blocklists. So if the website is indeed blocked, you need to remove it from the list.

Option 6 – Delete the WLAN Profiles

Deleting the WLAN Profiles might be a good idea if you are not able to connect to the internet on your computer and if you’re using Wi-Fi. It could be that the networks that were connected previously have gone rogue which is why it is not connecting properly. And so deleting the WLAN profiles might help you in fixing the issue with nslookup and PING.

Option 7 – Reinstall the Network Adapter Drivers

• Tap the Win + R keys to launch the Run window and then type in the “msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• Then right-click on each one of the Network drivers and select “Uninstall device”.
• Restart your PC.

The latest security vulnerability was discovered inside both Windows 10 and Windows 11 letting any user access admin privileges inside the operating system. This can, of course, be used by a potential attacker to get full control of the system. The problem lies in Microsoft's security rules assigned to the Windows Registry and the Security Account Manager. Both for some reason have reduced restrictions allowing any local user to fully access the files without administrator privileges. The problem is even more amplified if we think about Security Account Manager which includes all account data including the passwords of all users using the same PC. This can provide a potential attacker with all information and let them log on into the administrator account for full control. Microsoft is aware of the matter and is tracking it with code CVE-2021-36934, and includes a complete workaround for the issue, which includes restricting access to  %windir%\system32\config and deleting any restore points or Shadow volumes that were created before that point until the hole is plugged with an official security patch.

What is 0x3D55? As you know, Windows 10 is loaded with various Universal Windows Platform or UWP apps such as the Microsoft News, Weather, Calculator, Windows Mail, and many other applications that are based on the modern UWP platform of Microsoft that was introduced in Windows 10. Each one of these apps has a shared piece of code in the kernel for them to be able to get executed across any device that runs the Windows 10 OS which includes laptops, PCs, 2-in-1 devices, mobile phones, mixed reality headsets, and many more. However, there are times when the runtime information for these apps ends up getting corrupted which causes them not to function as expected and throws errors like the error 0x3D55. This kind of error can be pinned down when the UWP app malfunctions and you can also find an error message in the Event Log that reads, “0x3D55: Package family <App name with ID> runtime information is corrupted”. So if you encounter this error, read on for this post will walk you through fixing it. There are three suggestions you need to check out to fix this error – first, you can try to reset the Microsoft Store cache, second, you can try to re-register or reinstall the problematic app and lastly, run the Windows Store App troubleshooter.

Option 1 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

• Right-click on the start button and click on Command Prompt (administrator).
• Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
• Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.

Option 2 – Run the Microsoft Store Apps troubleshooter

The Microsoft Store Apps Troubleshooter will help you in fixing the error 0x3D55. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.

1. Tap Win + I keys again to open the Windows Settings panel.
2. Go to Update & Security and then go to Troubleshoot.
3. On your right-hand side, scroll down to find the Windows Store Apps and then click on the Run the troubleshooter option and see if it fixes the problem.

Option 3 – Try to re-register the UWP app via PowerShell

• First, type “command prompt” in the Start Search and right-click on Command Prompt and then select the “Run as administrator” option.
• Next, navigate to this location in the command line utility: C:/Users/<Insert Username>/AppData/Local/Packages
• After that, execute the “DIR” command to view the list of all the directories in the given location.
• Once the list appears, look for the ID of the problematic app and take note of it.
• Now tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
• If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
• Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:

PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.<YOUR APP ID HERE>).InstallLocation + 'AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"

• Wait for the process to be completed and then restart your computer.

FindYourMaps is a Google Chrome Browser Extension developed by Mindspark. This extension hijacks your home page and new tab page changing them to MyWebSearch.com in order to display ads more efficiently.

While using this extension you will see additional pop-up ads, sponsored content, and unwanted ads (that are sometimes not ever relative to your search query) displayed throughout your browsing sessions, cluttering up the pages and sometimes even going over page parts, making some pages unreadable.

Several anti-virus applications have marked this Extension as a Browser Hijacker due to its data mining behaviors and ad injections and were marked for removal by most of them.

About Browser Hijackers

Browser hijacking is a very common type of internet fraud where your web browser configurations are modified to allow it to do things you never intend. Practically most browser hijackers are made for advertising or marketing purposes. These are typically used to force visitors to a specific website, manipulating web traffic to generate ad revenue. However, it is not that innocent. Your web safety is jeopardized and it is extremely annoying. What’s more, hijackers will make the whole infected system fragile – other harmful malware and viruses would use these opportunities to get into your system very easily.

Indications of browser hijack

There are many symptoms that indicate the browser is highjacked: your home page is reset to some unknown site; you observe new unwanted favorites or bookmarks added, typically directed to ad-filled or porn websites; The default search page of your web browser is modified; you see many toolbars on the browser; you observe numerous ads show up on the browsers or display screen; your browser has instability issues or displays frequent errors; you cannot go to specific sites such as home pages of security software.

How it infects your computer

A browser hijacker could be installed on your PC when you check out an infected website, click an e-mail attachment, or download something from a file-sharing website. They also come from add-on programs, also known as browser helper objects (BHO), web browser plug-ins, or toolbars. A browser hijacker could also come bundled up with some free application which you inadvertently download and install the browser hijack, compromising your PC security. Browser hijackers can record user keystrokes to gather potentially invaluable information leading to privacy concerns, cause instability on computers, drastically disrupt user’s browsing experience, and ultimately slow down the system to a point where it will become unusable.

How to fix a browser hijack

The one thing you can try to remove a browser hijacker is to locate the malware inside the “Add or Remove Programs” list of the Windows Control Panel. It may or may not be there. When it is, uninstall it. But, many hijacking codes aren’t very easy to remove manually, as they go much deeper into your operating system. On top of that, manual removal demands you to carry out several time-consuming and tricky procedures that are very hard to carry out for novice computer users. Anti-malware application is incredibly efficient when it comes to picking up and eliminating browser hijackers that standard anti-virus software has overlooked. Safebytes Anti-Malware features a state-of-the-art anti-malware engine to help you avoid browser hijacking in the first place, and clean up any pre-existing problems. Along with the anti-virus tool, a system optimizer, like SafeBytes’s Total System Care, could help you in deleting all associated files and modifications in the computer registry automatically.

What you can do if Virus Stops You From Downloading Or Installing Anything?

Viruses may cause a great deal of damage to your computer. Certain malware goes to great lengths to stop you from downloading or installing anything on your computer system, particularly antivirus programs. If you’re reading this now, you have probably realized that a malware infection is a reason behind your blocked net connectivity. So how to proceed when you want to download and install an anti-virus application such as Safebytes? Do as instructed below to get rid of the malware by alternate methods.

Start Windows in Safe Mode

If any virus is set to load automatically when Windows starts, stepping into Safe Mode could very well block this attempt. Since only the minimum applications and services start-up in Safe Mode, there are seldom any reasons for conflicts to occur. Below are the steps you have to follow to remove malware in Safemode. 1) At power-on/startup, press the F8 key in one-second intervals. This should bring up the Advanced Boot Options menu. 2) Use the arrow keys to choose Safe Mode with Networking and hit ENTER. 3) When this mode loads, you should have an internet connection. Now, utilize your browser to download and install Safebytes. 4) As soon as the application is installed, allow the scan run to remove trojans and other threats automatically.

Obtain the anti-malware program in an alternate internet browser

Some malware might target vulnerabilities of a specific browser that obstruct the downloading process. If you are not able to download the security program using Internet Explorer, this means malware is targeting IE’s vulnerabilities. Here, you must switch to another internet browser like Chrome or Firefox to download the Safebytes application.

Run anti-virus from your pen drive

Another option would be to create a portable antivirus program onto your USB stick. Adopt these measures to employ a flash drive to fix your infected computer system. 1) Download the anti-malware program on a virus-free computer. 2) Plug the Flash drive into the uninfected computer. 3) Double-click the Setup icon of the anti-malware software to run the Installation Wizard. 4) Choose the USB flash drive as the location for saving the file. Follow the directions to finish the installation process. 5) Now, plug the thumb drive into the infected computer. 6) Double-click the Safebytes Anti-malware icon on the pen drive to run the program. 7) Click on “Scan Now” to run a complete scan on the affected computer for viruses.

Highlights of SafeBytes Anti-Malware

These days, an anti-malware program can protect your laptop or computer from different forms of online threats. But how do choose the right one amongst several malware protection software that’s available out there? Perhaps you might be aware, there are numerous anti-malware companies and tools for you to consider. A few of them are great and some are scamware applications that pretend as legitimate anti-malware programs waiting around to wreak havoc on your personal computer. You have to be careful not to pick the wrong application, particularly if you purchase a paid software. One of the highly recommended software by industry experts is SafeBytes Anti-Malware, well-known security software for Windows computers. Safebytes is among the well-established PC solutions firms, which offer this comprehensive anti-malware program. Through its cutting-edge technology, this software will help you protect your computer against infections caused by different types of malware and similar internet threats, including spyware, adware, trojans, worms, computer viruses, keyloggers, potentially unwanted program (PUPs), and ransomware.

SafeBytes has great features when compared with various other anti-malware programs. These are some of the great features included in the tool.

Real-time Threat Response: SafeBytes delivers complete and real-time security for your PC. They are extremely efficient in screening and getting rid of different threats because they are continuously revised with the latest updates and safety measures. World-class AntiMalware Protection: By using a critically acclaimed anti-malware engine, SafeBytes offers multilayered protection which is made to find and eliminate viruses and malware which are hidden deep in your computer’s operating system. Web Filtering: Safebytes allots all websites a unique safety rating that helps you to have an idea of whether the webpage you’re about to visit is safe to view or known to be a phishing site. Very Low CPU and RAM Usage: SafeBytes is a lightweight tool. It consumes a very small amount of processing power as it runs in the background so you are free to use your Windows-based computer the way you want. 24/7 Assistance: SafeBytes provides 24/7 technical support, automatic maintenance, and upgrades for the best user experience. To sum it up, SafeBytes Anti-Malware offers outstanding protection combined with very low system resource usage with great malware prevention and detection. You can rest assured that your PC will be protected in real-time once you put this software program to use. You will get the very best all-around protection for the money you pay on SafeBytes anti-malware subscription, there is no doubt about it.

Technical Details and Manual Removal (Advanced Users)

If you don’t wish to use an automated tool and prefer to eliminate FindYourMaps manually, you could do so by going to the Windows Add/Remove Programs menu in the control panel and deleting the offending software; in cases of web browser add-ons, you can remove it by visiting the browser’s Add-on/Extension manager. It’s also advised to factory reset your web browser settings to their default state. To ensure the complete removal, manually examine your hard drive and Windows registry for all of the following and remove or reset the values as needed. Please be aware that this is for experienced users only and might be challenging, with incorrect file removal causing additional PC errors. Furthermore, some malware is capable of replicating itself or preventing deletion. Completing this task in Safe Mode is recommended.