How to Fix dxgmms2.sys BSOD in Windows

The dxgmms2.sys file is a system driver file in Windows that is associated with the Graphics Rendering capabilities of a computer. However, this file is known to cause various Blue Screen of Death errors. Some of the culprits for these errors include issues with RAM, hard disk issues, corrupted drivers, and incompatible firmware. Despite its many causes, fixing this issue is quite straightforward so it should be easier for you to fix it.

Here are some of the Blue Screen errors related to the dxgmms2.sys file:

  • SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
  • SYSTEM_SERVICE_EXCEPTION
  • KMODE EXCEPTION NOT HANDLED
  • PAGE FAULT IN A NONPAGED AREA
  • IRQL NOT LESS OR EQUAL

If you have recently created a System Restore point prior to getting the dxgmms2.sys Blue Screen error, then you need to perform System Restore first before you further troubleshoot the problem as it might help in resolving the Blue Screen error. Refer to the steps below to perform System Restore.

  • First, press the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first.

Option 1 – Reinstall the Graphics Card drivers

  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Graphics Card drivers listed under Display Adapters.
  • Right-click on each one of the Graphics Card drivers and select Uninstall device and then follow the next on-screen instructions given to uninstall the driver.
  • Now reboot your computer. During this time, your system will automatically reinstall the Graphics card drivers.

Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it. After that, you could also check if there’s a new update of the game you’re getting the issue of the black bar.

Option 2 – Try running the DirectX Diagnostic Tool

Since the dxgmms2.sys Stop error has something to do with the DirectX Graphics APIs, you can run the DirectX Diagnostic tool to resolve the problem.

Option 3 – Try updating or re-installing DirectX

If the DirectX Diagnostic tool didn’t work, you can try to update or reinstall DirectX instead. This can help in fixing the problem because when you reinstall or update DirectX, it will replace the incompatible or corrupted components of DirectX from your computer.

Option 4 – Try to update the BIOS

Updating the BIOS can help you fix the Blue Screen error related to the dxgmms2.sys file but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Now restart your computer to apply the changes made.

Option 5 – Use some registry tweaks

  • Tap the Win + R keys to launch the Run utility.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlGraphicsDrivers
  • From there, right-click on the right-side panel and click on New > DWORD (32-bit) Value.
  • Then set the name of the new DWORD to “TdrDelay”.
  • After that, use the next set of instructions and select the one for the Windows version you are using.

32-bit Windows:

  • Choose the DWORD (32-bit) value.
  • Then type in “TdrDelay” as the name and hit Enter.
  • After that, double click on TdrDelay and add “10” as its value and click OK. This will set the response time for your GPU to be 10 seconds.

64-bit Windows:

  • Select the QWORD (64-bit) value.
  • Next, type in “TdrDelay” as the name and hit Enter.
  • Double click on TdrDelay and type in “10” as its value data and click OK.
  • Restart your computer to apply the changes made.

Option 6 – Disable the Sleep Functionality

You might also want to disable the Sleep Functionality as it could be the reason why you’re getting the Blue Screen error. There are times when the graphics card’s drivers are being used in the background and if the display goes to sleep and is awakened, it may cause a Blue Screen error. To fix it, you can prevent your computer from going into Sleep mode.

Option 7 – Try to run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that might help you fix any Blue Screen errors related to the dxgmms2.sys file. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

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The Disk Management tool in Windows 10 is a built-in tool that contains a user interface used to manage disk partitions to administrators of the computer. There are lots of instances when you have to change the size of the hard disk partition or reduce the size and so on. This is where the Disk Management tool comes in. It’s useful as the command line interface can be quite confusing and risky for some users. However, there are cases when this tool stops working. A proof of this the reports submitted recently by some Windows 10 users. Based on the reports, the Disk Management does not load or respond. If you are having the same problem, read on as this post will give you some suggestions on what you can do to resolve the problem.

Option 1 – Try restarting the Disk Management Service

  • Tap the Win + R key combination to open the Run dialog box.
  • Then type “services.msc” in the field and hit Enter or click OK to open the Windows Services Manager.
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Option 2 – Try using the System File Checker scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be causing some issues with the Disk Management tool. To run the SFC command, follow the steps given below.
  • Boot your PC into Safe Mode.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
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  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 3 – Try using the DISM tool

Aside from the System File Checker, the DISM tool can also help you resolve the issue with the Disk Management tool. It helps in restoring the health of your computer.
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Option 4 – Try using Diskpart and Fsutil

If both the System File Checker and DISM tool didn’t work, you can use command-line tools like diskpart and fsutil. These command-line tools are powerful but you need to be careful especially if you’re not that familiar with using them. However, it’s recommended that you have somebody who knows if you’re really inexperienced with this kind of stuff.
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Option 1 – Try to run the System File Checker

The SFC Scan or System File Checker, us a built-in utility in Microsoft Windows that can be found in the C:\Windows\System32 folder. This tool allows users to scan and restore any corrupted system files in Windows that might be causing the Unknown Hard error to appear. Before you use this tool, make sure to find out whether the sihost.exe on your computer is a Trojan that you have to remove or if it’s a file that belongs to a trusted Windows application. Once you have that sorted out, follow the steps below.
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Option 2 – Try to use System Restore

You can also try using System Restore. This is one of the ways you can use it to back up your PC. Since restore points are created automatically each week by System Restore, you can use System Restore to restore your computer back to an earlier good point in time.

Option 3 – Try to troubleshoot the error in a Clean Boot State

Putting your PC in a Clean Boot state can help you diagnose and troubleshoot the issues in your system. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the Unknown Hard Error.
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Linkey is a potentially unwanted web browser search extension for the top browsers, designed to modify the user’s search and home pages in order to direct advertising. This extension changes your default search provider, redirects new tabs, and distributes information & statistics to the server. This extension will display unwanted ads, redirect you through unwanted search engines, and send your browsing information (potentially private information) back to its ad network.

From the publisher: Linkey is compatible with all the latest versions of Internet Explorer, Chrome, and Firefox. Linkey is a simple browser extension that allows you to get the best sites in one click in visualized & friendly interface.

About Browser Hijackers

Browser hijacking is actually a type of unwanted software, often a browser add-on or extension, which causes modifications in the browser’s settings. Browser hijackers could do many different things on your PC. Usually, hijackers will force hits to websites of their preference either to increase traffic producing higher advertisement revenue, or to obtain a commission for each and every user visiting there. Nonetheless, it’s not that harmless. Your online safety is compromised and it is also extremely annoying. Browser hijackers could also allow other malicious programs without your knowledge to further damage your computer.

How to know whether the web browser is hijacked?

The typical symptoms that suggest having this malicious software on your PC are: 1. your homepage has been reset to some unfamiliar site 2. your browser is constantly being redirected to adult sites 3. the essential web browser settings are modified and undesirable or insecure resources are put into the trusted sites listing 4. unsolicited new toolbars are added to your browser 5. you may notice endless pop-up ads on your screen 6. your web browser starts running sluggishly or exhibits frequent errors 7. You simply can’t access particular sites, particularly anti-malware websites.

How it infects your computer

Browser hijackers attack computers through malicious e-mail attachments, downloaded infected computer files, or by checking out infected internet sites. They could be included with toolbars, BHO, add-ons, plug-ins, or browser extensions. Also, certain freeware and shareware can put the hijacker in your PC through the “bundling” technique. Examples of well-known browser hijackers are Fireball, GoSave, Ask Toolbar, CoolWebSearch, Babylon Toolbar, and RocketTab. Browser hijackers could interrupt the user’s browsing experience severely, keep track of the websites visited by users and steal financial information, cause problems in connecting to the internet, and ultimately create stability issues, making applications and computers crash.

How you can get rid of a browser hijacker

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All malware is bad and the magnitude of the damage may vary greatly in accordance with the type of infection. Certain malware variants modify internet browser settings by including a proxy server or modify the computer’s DNS configurations. When this happens, you will be unable to visit some or all of the websites, and therefore unable to download or install the necessary security software to remove the malware. If you’re reading this, you may have infected by a virus that prevents you from downloading computer security software like Safebytes Anti-Malware. There are a few options you can attempt to get around with this obstacle.

Install in Safe Mode

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Use an alternate browser to download an antivirus application

Certain viruses might target vulnerabilities of a specific web browser that obstruct the downloading process. If you appear to have a virus attached to Internet Explorer, then switch over to an alternate internet browser with built-in safety features, such as Chrome or Firefox, to download your favorite antivirus program – Safebytes.

Install security software on a thumb drive

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A Look at the Best AntiMalware Program

Want to download the very best anti-malware software for your laptop? There are several applications in the market that come in paid and free versions for Microsoft Windows systems. Some of them are excellent, some are ok types, while some will destroy your PC themselves! When searching for an anti-malware tool, choose one which provides dependable, efficient, and complete protection against all known computer viruses and malware. On the list of highly recommended software programs is SafeBytes AntiMalware. SafeBytes carries a good track record of top-quality service, and customers are very happy with it. Safebytes is one of the well-established computer solutions companies, which offer this all-inclusive anti-malware software. Using its cutting-edge technology, this application will allow you to eradicate multiples types of malware such as computer viruses, trojans, PUPs, worms, ransomware, adware, and browser hijackers. SafeBytes has got a variety of wonderful features that can help you protect your PC from malware attacks and damage. Below are some typical features present in this tool: Live Protection: SafeBytes offers a totally hands-free active protection that is set to observe, prevent and remove all threats at its very first encounter. This utility will always monitor your computer for any suspicious activity and updates itself regularly to keep current with the newest threats. Most Reliable AntiMalware Protection: This deep-cleaning anti-malware software program goes much deeper than most antivirus tools to clean your computer system. Its critically acclaimed virus engine finds and disables hard-to-remove malware that conceals deep inside your PC. Internet Security: Through its unique safety rating, SafeBytes notifies you whether a site is safe or not to access it. This will make sure that you’re always certain of your safety when browsing the net. Lightweight Utility: The program is lightweight and can run silently in the background, and that does not have an effect on your PC efficiency. 24/7 Live Professional Support: SafeBytes provides 24/7 technical support, automatic maintenance, and upgrades for the best user experience.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove Linkey without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by Linkey

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A Steam gift card

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Pack of cable ties

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New Headset

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New SSD drive

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Large mouse pad

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About Browser Hijackers

Browser hijacking is a type of unwanted software, commonly a browser add-on or extension, which then causes modifications in the web browser’s settings. Browser hijackers can do more than simply modifying home pages. It redirects you to the sponsored sites and inserts advertisements on the internet browser that helps its creator generate earnings. A lot of people think that these types of sites are legitimate and harmless but that is not true. Nearly all browser hijackers pose an existent threat to your online safety and it is vital to classify them under privacy dangers. In a much worst case, your web browser could be hijacked to download malicious software that will do a lot of damage to your computer.

Indications of browser hijack

There are many symptoms that point to a browser hijacking: you see unauthorized modifications to your web browser’s homepage; you get re-directed to sites you never intended to visit; default web engine is modified; you’re getting browser toolbars you haven’t noticed before; your internet browser will display constant pop-up windows; your web browser starts running slowly or presents frequent errors; You can’t access certain websites, particularly anti-virus websites.

How they get into your computer or laptop

Browser hijackers infect computers via malicious email attachments, downloaded infected computer files, or by visiting infected sites. Many web browser hijackings originate from add-on software, i.e., browser helper objects (BHO), toolbars, or extensions added to web browsers to give them extra features. Browser hijackers sneak to your computer along with free software application downloads that you unknowingly install alongside the original. An example of some well-known browser hijacker includes Conduit, Anyprotect, Babylon, SweetPage, DefaultTab, RocketTab, and Delta Search, but the names are regularly changing.

Removal

Certain browser hijacking could be quite easily stopped by finding and removing the corresponding malware application from your control panel. But, the majority of hijackers are really tenacious and require specialized applications to remove them. You should think about undertaking manual repairs only if you’re a tech-savvy individual, as potential risks are associated with fiddling with the system registry and HOSTS file. You might opt for automatic browser hijacker removal methods by simply installing and running a reliable anti-malware application. One of the top tools for correcting browser hijacker malware is SafeBytes Anti-Malware. It can help you remove any pre-existing malware in your computer and gives you real-time monitoring and protection from the latest internet threats. Together with the anti-malware tool, a system optimizer will help you in removing all linked files and modifications in the computer registry automatically.

What To Do When You Cannot Install Any Antivirus?

All malware is inherently dangerous, but certain kinds of malware do a lot more damage to your computer than others. Some malware variants modify internet browser settings by including a proxy server or change the computer’s DNS configurations. In such cases, you’ll be unable to visit some or all websites, and thus unable to download or install the required security software to clear out the computer virus. If you are reading this, you may have infected by a virus that prevents you from downloading computer security software like Safebytes Anti-Malware. Although this sort of issue will be difficult to circumvent, there are some steps you can take.

Make use of Safe Mode to resolve the problem

In Safe Mode, you could adjust Windows settings, un-install or install some programs, and eliminate hard-to-delete malware. If the malicious software is set to load immediately when the computer starts, switching into this mode may well prevent it from doing so. In order to enter into Safe Mode or Safe Mode with Networking, press the F8 key while the computer is starting up or run MSCONFIG and locate the “Safe Boot” options under the “Boot” tab. Once you are in safe mode, you can try to download and install your anti-malware software program without the hindrance of malicious software. After installation, run the malware scanner to eliminate most standard infections.

Switch to some other browser

Malicious code may exploit vulnerabilities on a specific internet browser and block access to all anti-virus software websites. When you suspect that your Internet Explorer happens to be hijacked by a computer virus or otherwise compromised by hackers, the best plan of action is to switch to a different internet browser such as Google Chrome, Mozilla Firefox, or Apple Safari to download your chosen security application – Safebytes Anti-Malware.

Install and run anti-virus from your Thumb drive

Another solution is to save and run an antivirus program entirely from a USB drive. Try these simple actions to clear up your infected PC using a portable antivirus. 1) Make use of another virus-free PC to download Safebytes Anti-Malware. 2) Plug the Flash drive into the clean computer. 3) Double-click the Setup icon of the antivirus software to run the Installation Wizard. 4) Select the drive letter of the flash drive as the location when the wizard asks you where you would like to install the anti-virus. Follow the on-screen instructions to finish the installation process. 5) Remove the pen drive. You may now use this portable anti-malware on the infected computer. 6) Double click the Safebytes Anti-malware icon on the flash drive to run the program. 7) Run Full System Scan to identify and get rid of all kinds of malware.

Let's Talk About SafeBytes Anti-Malware!

If you are looking to download the anti-malware program for your computer, there are several tools in the market to consider however, you cannot trust blindly anyone, no matter whether it is paid or free program. Some of them do a great job in getting rid of malware threats while some will affect your PC themselves. You have to purchase a tool that has got a good reputation and detects not just viruses but other sorts of malware as well. One of the recommended tools by industry analysts is SafeBytes Anti-Malware, the safest program for Microsoft Windows. SafeBytes anti-malware is a powerful, very effective protection software made to assist users of all levels of IT literacy in finding and removing malicious threats out of their personal computers. Using its cutting-edge technology, this application will help you get rid of several types of malware including computer viruses, PUPs, trojans, worms, ransomware, adware, and browser hijackers. There are many great features you’ll get with this security product. Below are some of the highlighted features included in the tool. Real-time Threat Response: SafeBytes provides round-the-clock protection for your PC restricting malware intrusions instantly. It will regularly monitor your laptop or computer for hacker activity and also provides users with advanced firewall protection. World-class AntiMalware Protection: Safebytes is made on the best virus engine in the industry. These engines will find and get rid of threats even during the early phases of a malware outbreak. Faster Scanning: This software has got one of the quickest and most effective virus scanning engines in the industry. The scans are very accurate and take a short amount of time to complete. Safe Web Browsing: SafeBytes provides an instant safety rating on the web pages you are about to check out, automatically blocking unsafe sites and make sure that you’re certain of your online safety while browsing the net. Lightweight Tool: SafeBytes is a lightweight and user-friendly anti-virus and antimalware solution. Since it uses minimal computer resources, this application leaves the computer’s power exactly where it belongs to: with you actually. 24/7 Online Technical Support: You could get high levels of support round the clock if you’re using their paid software. To sum it up, SafeBytes Anti-Malware is pretty great for securing your laptop or computer against all sorts of malware threats. There is no doubt that your computer will be protected in real-time as soon as you put this software to use. So if you’re trying to find a comprehensive antivirus program that’s still simple enough to use, SafeBytes Anti-Malware is exactly what you will need!

Technical Details and Manual Removal (Advanced Users)

If you don’t want to use malware removal software and prefer to eliminate Sadooma manually, you could do so by going to the Add/Remove Programs menu in the Control Panel and removing the offending software; in cases of browser add-ons, you may uninstall it by visiting the browser’s Add-on/Extension manager. You might even want to reset your browser settings, as well as clear your web browser cache and cookies. In order to ensure the complete removal, manually examine your hard disk and registry for all the following and eliminate or reset the values as needed. However, editing the Windows registry is actually a complicated job that only advanced users and professionals should try to fix it. In addition, certain malicious programs have the capability to defend against its deletion. You are encouraged to do this procedure in Safe Mode.
Files: %USERPROFILE%\AppData\Local\Google\ Registry: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
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Windows Dynamic Lock is missing or not working
If you are familiar with the Dynamic Lock feature in Windows 10, then it has probably made it easier for you to lock your computer the instant you move away from it. This interesting feature does not need any special software like IR Cameras to use this feature as long as your Windows 10 computer supports Bluetooth which it most likely does. However there are times when the Dynamic lock feature is either missing or not working. When that happens, here are some suggestions that could help you. But before anything else, you need to create a System Restore point first since you will be modifying some critical system settings as well as registry files. After you’ve created a System Restore point, refer to the following options below to fix the issue with Dynamic Lock.

Option 1 – Try using the Settings app

  • Tap the Win + I keys to open the Settings app and then navigate to Accounts > Sing-in options.
  • After that, scroll down until you see the Dynamic Lock section.
  • Next, make sure that the checkbox for “Allow Windows to automatically lock your device when you are away” is checked.
  • Now that you’re all set, exit the Settings app.
Note: If for some reason the above-given solution didn’t work, you can try the next options below.

Option 2 – Try to pair your Bluetooth Device

If you get a message saying, “Allow Windows to automatically lock your device when you are away” in the Notifications Center or in the Settings app, then you need to pair your Bluetooth device. To do so, follow the steps below.
  • Go to Settings > Devices > Bluetooth & other devices.
  • From there, make sure that Bluetooth is turned On and then pair your Bluetooth device.
  • And if you open the Windows Defender Security Center, you will see the following message as well.
  • Simply click on the Add Bluetooth device button and it will open the Bluetooth settings where you can also pair the device.

Option 3 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble removing the Bluetooth device and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.
  • Tap the Win + X keys to open the Device Manager.
  • Next, look for the Bluetooth device and right-click on it.
  • Select the option “Update driver”.
  • After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.
Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it. And if you want to reinstall the Bluetooth driver, just select the “Uninstall driver” option and follow the next on-screen instructions that follow.

Option 4 – Try to use the Registry Editor

  • Tap the Win + R keys to open the Run dialog box and then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • If a User Account Control or UAC prompt appears, just click on Yes to proceed.
  • After that, navigate to the following registry key:
HKEY_CURRENT_USERSoftwareMicrosoftWindows NTCurrentVersionWinlogon
  • Next, look for a DWORD named “EnableGoodbye” located on the right-side panel and then make sure that its value is set to 1 which means that it is enabled while 0 indicates disabled.
  • Now close the Registry Editor and restart your computer to apply the changes made successfully.

Option 5 – Try checking the Group Policy setting

If your Windows 10 version has the Group Policy Editor, you can use it to fix the Dynamic Lock issue as well. Simply follow the steps below to use it.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
  • Next, navigate to the following path:
Computer ConfigurationAdministrative TemplatesWindows ComponentsWindows Hello for Business
  • After that, look for an entry named “Configure dynamic lock factors” and double click on it to open a new window.
  • Once you enable this Group Policy setting, the signal rules will be evaluated to detect the absence of a user and will lock the device automatically. On the other hand, if you disable or don’t configure this setting, you can continue locking your computer with existing locking options. Take note that it may be Not configured or Enabled but shouldn’t be set to Disabled.
  • Now select the radio button for Enabled and set the Signal rules then click OK.
  • Then exit the Group Policy Editor and restart your computer.
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How to Fix Installation Error 1628

What Is Installation Error 1628?

Installation Error 1628 is, as the name suggests, an installation error. When it occurs, a generic 1628 message is displayed to the user. When this message appears, it is either a problem with the install files or an issue with the InstallShield.

Solution

Restoro box imageError Causes

Installation Error 1628 is caused because every Windows-based program or application has been designed that such that it has to be installed on the computer for use. This installation process is important because it not only moves files to the appropriate location on one’s hard drive but also because the process creates registry entries in Windows System files. A vast majority of these programs and applications have a built-in tool that’s responsible for aptly performing this installation. This built-in tool is the InstallShield. This establishes that when this error occurs, it is either because of some unforeseen issue that occurred during the installation process or because of some problem with the InstallShield.

Further Information and Manual Repair

In order to keep this error from occurring in the future, some recommendations are outlined below.
  • Check the installation disc and determine if there are any smudges, scratches, or fingerprints on it. If the system is unable to read data from the disc, Installation Error 1628 will be generated. In order to ensure that the Installation Disc is clean, use a microfiber cloth. Dampen it lightly with water and clean the disc. Wipe the inside of the disc lightly in an outward direction, making sure that it is not wiped in a circular pattern. Try to reinstall the application or program after cleaning the disc. The issue should be resolved. However, if it persists, some problems may be with the InstallShield.
  • The alternative solution is to repair the InstallShield and the procedure goes as follows.
  1. Stop InstallShield’s running process. It may have been crashed and simply needs to be restarted. Now access task manager. Press Ctrl+Alt+Del and the task manager will open. Now go to the processes tab and disable ‘idriver.exe’ and ‘msiexec.exe’ from here.
  2. Now go to ‘C: Program Files/Common Files’. Here you will find the ‘InstallShield’ folder. Select ‘rename’ and modify the folder name to ‘InstallShield1’. Confirm rename and start the installation process again. Now Windows will try to re-install any InstallShield files one needs.
  3. If the error persists after renaming the InstallShield folder, download the Windows Installer from Microsoft’s website. This file will determine whether or not your version is valid. Old versions often have bugs that cause problems. Your system is now ready to be used.
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How to remove Search Donkey

Search Donkey is a Potentially Unwanted Program for Windows developed by Western Web Applications, LLC. This program may inject ads into your browsing sessions, giving you false search results and advertisements.

As described by Western Web Applications: “Search Donkey is entirely free to use. To keep Search Donkey free, we’ve partnered with high-quality ad providers and you may see additional ads when Search Donkey is installed.

While installed, Search Donkey will keep track of your web search queries, allowing it to let you know what pages you already visited, however, this data is also used to better target personal unwanted ads.

Search Donkey has been flagged as a Potentially Unwanted Program (PUP) by several anti-virus scanners, and their website is blacklisted by Google, giving warning to whoever visits it, and due to the nature of this application, it is not recommended to keep on your computer.

About Adware

Exactly what is Adware? If you have ever owned a computer, then you’ve probably heard the word numerous times, but it is still beneficial to define it. The term “adware” is actually a short form of advertising-supported software and it includes programs that are solely designed to display ads on a computer. A kind of malware, it will come bundled right in with the software package that a user either installs or accesses. Shareware or freeware programs are often times packaged with adware. If adware penetrates your system without you knowing and sends information about you or your PC to 3rd parties, then it is spyware. Quite often, adware changes your web browser settings to open pop-up adverts or modifies browser homepage and default internet search engine to some unwanted website. Adware is a common problem that affects a large number of PCs around the globe. If your computer doesn’t have any anti-malware software then it’s very likely it could get infected with adware as well as other malware.

Adware and its effects on your PC:

Adware could generate and display plenty of ads of all sorts which in turn disrupt the functions of your personal computer while browsing the net. Pop-ups might also show up on your computer’s desktop even when you’re not online. Adware results in a reduction of available memory and processing power, or resources. It also causes a slow net connection because adware consumes bandwidth whenever it retrieves adverts from the internet. Adware was originally created to support companies to generate income when they offer the software away free of charge. However, adware nowadays displays hundreds of adverts which will cause your PC to slow down and even crash.

Adware prevention:

As we discussed, adware could potentially be harmful to your computer, generally not by itself, but by bringing other problems to you. A top-quality antivirus program has the capability of permanently removing adware. We recommend Safebytes Anti-Malware, one of the top-rated anti-malware programs by world-renowned industry experts. It will act either as a preventative tool stopping websites or software installations that contain adware or as a removal tool for an already infected computer. To prevent adware, download software from websites that you trust. Never download from websites that you have never been aware of or tried before; Always study the end-user license agreement (EULA) of any application you want to install; You need to avoid freeware and shareware where possible; Lastly, watch out for ActiveX, since many adware and spyware companies make use of the technology to install their wares onto your computer system

Malware Blocking Internet And All Anti-Malware Software? Do This!

All malware is bad and the consequences of the damage will vary based on the specific type of malware. Some malware variants alter browser settings by adding a proxy server or modify the PC’s DNS settings. In these instances, you will be unable to visit some or all internet sites, and thus not able to download or install the required security software to eliminate the malware. So what to do when malicious software prevents you from downloading or installing Anti-Malware? There are a few options you could try to get around with this problem.

Remove viruses in Safe Mode

In Safe Mode, you can actually change Windows settings, un-install or install some program, and eliminate hard-to-delete viruses and malware. If the malware is blocking access to the internet and affecting the computer, launching it in Safe Mode will let you download antivirus and run a diagnostic scan while limiting possible damage. To enter into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSConfig and look for the “Safe Boot” options under the “Boot” tab. Once you’re in safe mode, you can attempt to install your anti-malware program without the hindrance of the malicious software. At this point, you could run the anti-malware scan to eliminate viruses and malware without hindrance from another application.

Switch over to an alternate browser

Some malware only targets certain browsers. If this sounds like your case, use another web browser as it could circumvent the malware. If you suspect that your Internet Explorer has been hijacked by malware or otherwise compromised by hackers, the ideal approach is to switch over to a different internet browser like Firefox, Chrome, or Safari to download your chosen computer security software – Safebytes Anti-Malware.

Create a portable USB antivirus for eliminating malware

Another solution is to make a portable antivirus program on your USB flash drive. Adopt these measures to run the anti-malware on the affected computer system. 1) Download the anti-malware program on a virus-free PC. 2) Connect the flash drive to a USB slot on the clean computer. 3) Run the setup program by double-clicking the executable file of the downloaded software, which has a .exe file format. 4) Select the flash drive as the destination for saving the software file. Follow the directions to complete the installation process. 5) Transfer the pen drive from the clean computer to the infected computer. 6) Double-click the Safebytes Anti-malware icon on the thumb drive to run the software. 7) Hit the “Scan Now” button to start the virus scan.

Detect And Remove Viruses With SafeBytes Anti-Malware

Today an anti-malware tool can protect the computer from different types of online threats. But wait, how to decide on the best one amongst countless malware protection application that’s available out there? As you might be aware, there are many anti-malware companies and products for you to consider. A few are well worth your money, but many aren’t. You need to choose one that is reliable, practical, and has a strong reputation for its malware source protection. Amongst few good applications, SafeBytes Anti-Malware is the strongly recommended software for the security-conscious individual. SafeBytes anti-malware is a trustworthy tool that not only secures your PC permanently but is also very easy to use for people of all ability levels. With its outstanding protection system, this tool will easily detect and remove most of the security threats, including adware, viruses, browser hijackers, ransomware, trojans, worms, and PUPs.

SafeBytes has outstanding features when compared to other anti-malware programs. Below are some of the great ones:

Real-time Threat Response: SafeBytes provides 100 % hands-free real-time protection and is set to check, block, and eliminate all threats at its very first encounter. They’re very effective in screening and getting rid of different threats because they’re constantly revised with new updates and safety measures. Robust, Anti-malware Protection: With its enhanced and sophisticated algorithm, this malware removal tool can identify and get rid of the malware threats hiding in the PC effectively. Internet Security: SafeBytes gives an instant safety rating about the pages you’re about to visit, automatically blocking harmful sites and ensure that you’re certain of your safety while browsing the world wide web. “Fast Scan” Abilities: SafeBytes’s virus scan engine is one of the fastest and most efficient within the industry. It's targeted scanning seriously increases the catch rate for viruses which is embedded in various computer files. Low CPU and Memory Usage: This program is not “heavy” on your computer’s resources, so you’ll not see any overall performance issues when SafeBytes is working in the background. 24/7 Customer Support: You can obtain totally free 24/7 technical support from their computer experts on any product queries or computer security concerns. Overall, SafeBytes Anti-Malware is a solid program as it has lots of features and could identify and remove any potential threats. Malware problems will become a thing of the past once you put this software to use. So if you’re searching for the best malware removal application out there, and if you don’t mind paying out some money for it, opt for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you don’t want to use malware removal software and prefer to get rid of Search Donkey manually, you could do so by going to the Windows Add/Remove Programs menu in the control panel and deleting the offending program; in cases of web browser plug-ins, you may remove it by visiting the browsers Add-on/Extension manager. You’ll probably also want to reset your internet browser. To ensure the complete removal, manually examine your hard disk and registry for all of the following and remove or reset the values accordingly. But bear in mind, editing the Windows registry can be a complicated job that only experienced users and professionals should attempt to fix it. Furthermore, some malware keeps replicating which makes it tough to eliminate. It is advised that you do the removal procedure in Windows Safe Mode.
Files: % Program Files% \Search Donkey.exe %UserProfile%\Desktop\ Search Donkey.lnk %UserProfile%\Start Menu \ Search Donkey C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\nsDialogs.dll (21 bytes) C:\ProgramData\SearchDonkey\Firefox\chrome\content\overlay.xul (391 bytes) C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\System.dll (23 bytes) C:\ProgramData\SearchDonkey\IE\common.dll (11359 bytes) C:\ProgramData\SearchDonkey\Chrome\common.crx (5843 bytes) C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\modern-wizard.bmp (4232 bytes) C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\util_ex.dll (21609 bytes) C:\ProgramData\SearchDonkey\Firefox\chrome\content\main.js (17 bytes) C:\ProgramData\SearchDonkey\app.dat (172455 bytes) C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\Helper.dll (27542 bytes) C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\version.dll (14 bytes) C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\Processes.dll (1772 bytes) C:\ProgramData\SearchDonkey\Firefox\chrome.manifest (196 bytes) C:\ProgramData\SearchDonkey\Uninstall.exe (12729 bytes) C:\ProgramData\SearchDonkey\Firefox\install.rdf (955 bytes) C:\ProgramData\SearchDonkey\SearchDonkey.ico C:\ProgramData\SearchDonkey\Chrome\common.crx C:\ProgramData\SearchDonkey\Firefox\chrome.manifest C:\ProgramData\SearchDonkey\Firefox\chrome\content\main.js C:\ProgramData\SearchDonkey\Firefox\chrome\content\overlay.xul C:\ProgramData\SearchDonkey\Firefox\install.rdf C:\ProgramData\SearchDonkey\IE\common.dll C:\ProgramData\SearchDonkey\SearchDonkey.ico C:\ProgramData\SearchDonkey\Uninstall.exe C:\ProgramData\SearchDonkey\app.dat Registry: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\SearchDonkey \DisplayIcon %AppData%\%RANDOM CHARACTERS%\%RANDOM CHARACTERS%.exe,0 HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\SearchDonkey HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\SearchDonkey\UninstallString %AppData%%RANDOMCHARACTERS%\%RANDOM CHARACTERS%.exe
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How to Fix Runtime Error 339

What is Runtime Error 339?

Runtime Error 339 is a common error code format that appears when a computer overloads with too much data. However, in some cases, it may occur due to the missing registry keys, DLL files, or during installation. It may lead some programs to shut down all of a sudden and may also corrupt files on the system.

Solution

Download Available to Completely Repair Runtime Error 339

Restoro box imageError Causes

This error code is alarming as it is a critical sign of an unstable system followed by improper maintenance of the computer. The potential risks associated with the Runtime Error 339 include:
  • System startup issues
  • Slow PC performance
  • System crash and failure
  • System file corruption
Therefore, to avoid these risks and system failure, it is advisable to fix the runtime error 339 immediately.

Further Information and Manual Repair

If you have a Runtime Error 339 issue on your computer, here is a great way how you can fix it right away:

Scan For Viruses

Improper maintenance of the computer indicates that your system might be exposed to viruses and malware. Viruses can modify the Windows registry and lead to Runtime Error 339. Therefore, first, it is important to scan for viruses on your PC.

Identify Software that Causes Errors

Scanning will help you identify software that produces this error on your PC. Once you identify them, either uninstall them or update the program. To uninstall the program, go to the Control Panel and then click on the Add/Remove program if you have Windows XP, if not then click on the Programs and Features item. Now delete the program from your system.

Obtain the Latest Version of the Installer and Re-install the Deleted Program

Once you get your hands on the latest version of the installer, run it on your system by following the on-screen instructions. Install the program. There is also another way to fix Runtime Error 339 and that is by downloading the Runtime Error tool.

Use a Professional Runtime Error Fixer Tool

To fix the error you can also use a professional Runtime Error fixer tool to scan for viruses on your PC. It is available for free download here. Download the tool and install it on your computer. Simply scan your PC after installation. Click the repair button once the scan is complete. This tool fixes problems in just a few minutes.
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