Fix Could not find the Recovery Environment

If Error Code 0xc00000e9 appears on your screen, there is no cause to panic yet as there are different ways to fix this. Here, I will list down different methods to get your computer back on track:

1. Check peripheral connections
2. Check your SATA cables
3. Check your hard drive
4. Check your BIOS settings

Quick Fix 1. Check Peripheral Connections

1. Turn off your computer.
2. After the computer has been shut down, take off all the peripherals or the USB cables that are connected to your USB ports. This includes even the keyboard and the mouse. We just need to have only the monitor plugged in for this one.
3. Turn on your computer and see if it starts as it normally does.
4. If it does, try connecting back your external devices or peripherals one by one until you find the one that causes the error.
5. Once you trace the device that’s causing the error, you will have to change its USB cable and update its driver to support your operating system.

Quick Fix 2. Check your SATA cables

It is possible that what causes a barrier between your operating system and your hard drive from communicating is the SATA cable used. For example, if you’re using an older SATA with a SATA III port, there might not be adequate support for the transfer of data from one another. Or, the problem might be a loose SATA cable which would still require you to buy a new one to replace your loose or damaged cable. To check if your SATA cables are causing the error, simply follow these steps:

1. Turn off your computer.
2. Carefully open its case.
3. Check the hard drive and the SATA port where it’s connected.
4. Try to use a newer cable and connect it to your SATA port. (If you used a SATA II cable, you can see if a SATA III cable is more compatible.)
5. Replace your SATA cable with a newer one if Step 4 proves to be successful.

Quick Fix 3. Check your hard drive.

1. Try to use a different hard drive and see if error code 0xc00000e9 still appears.
2. If it works out just fine, then the problem might be physical damage to your hard drive and would need to be repaired depending on the case. Just simply take it to a technician and let him know about the issue.

Quick Fix 4. Check your BIOS settings

1. Restart your computer.
2. Once your computer starts, press and hold the ESC, F2, F12, or DEL key to go to BIOS settings.
3. You will then be redirected to the BIOS Setup Utility screen. From here, go to Boot options.
4. In the Boot Options, see if your first boot device is your hard drive. If it isn’t, press the arrow key to select the hard drive and move it to the top of the boot device list.
5. Save the settings.
6. Reboot your computer.

Note: If all the methods above do not work, the problem might be on your drivers and you might need to update them. You can update your driver in two ways: Manual driver update and Automatic driver update. You can find procedures online in updating your drivers.

Razer is a well-known brand among PC gamers and users, it started as a peripheral manufacturer focused on keyboards and mouse but after years passed Razer expanded its inventory offerings. It soon started offering headphones and lately has branched into wider product lines like gaming chairs and protection masks. It is not a big surprise that Razer is expanding into other branches of the PC industry. This time, however, it has revealed not one but three new hardware for your PC. Case fans, all in one liquid cooler and power supply. There are not many details about the products themselves but one thing is one hundred percent confirmed, they come with Razer Chroma, all of them, even the fans.

Katana Chroma ATX PSU

Most interesting for me personally is Razers Katana, the power supply unit. It is a modular power supply ranging from 750W to 1200W with the additional option of Titanium rated one with an impressive 1600W of power. Power supply will start shipping in early 2022 and at the time of writing this article no price range has been released.

Razer Hanbo AIO

Hanbo liquid cooler will feature an optimized intake design so it can ensure greater heat transfer and fluid dynamic for improved reliability and silent operation. Radiator comes in 240mm size with two fans and a larger one of 360mm with three fans. The pump will be able to rotate in any direction of full 360 degrees so it can fit in any case. Hanbo will be released in November this year but no pricing has been released so far.

Razer Kunai Chroma case fans

Kunai fans will boast high static pressure performance with lowered noise. They will go as far as 2200rpm for the 120mm version where the 140mm version will go up to 1600rpm. They will come with addressable LEDs and up to eight fans will be able to be connected to Razer’s PWM fan controller that will come with a magnet at the back for easy attachment to any steel part of PC casing. PWM will use Razer’s Synapse software to customize pulse width modulation in order to improve airflow and noise. PWM will be priced at $49.99 in the Razer Store and it is available for preorder. Fans are priced at $44.99 for one 120mm or $129.99 for a three-pack of 120mm. One 140mm will go for $49.99 and a three-pack will be $129.99.

After Plex, DoorDash, and LastPass, Samsung has also confirmed that they also have experienced a data breach and that some customer data has been stolen.

On Friday, September 2nd Samsung announced that an unauthorized third party gained access to some of the company's U.S. systems in late July and that Samsung learned in August that some personal information was affected. It was also stated that affected information is: names, contact information, demographics, dates of birth, and product registration information. Also so far it was said that no Social Security numbers nor credit card number information have been compromised.

For now, Samsung is sending an email directly to anyone that has been affected by this data breach, however, they did not state what service or product has experienced this breach, we just know that it has happened at Samsung Electronics America which sells everything, from smartphones to debit cards. Also keep an eye on your inbox if you are a Samsung user since it took them a whole month in order to go public with this information and there is no justification for this, if it was reported on time people could change their information and take other steps.

A lot of users complain about low storage space each time a Windows Feature update is released as well as to complain about not being able to download the updates, slow update experience, and many other complaints. The main issue is that many users do not have enough storage space available on their PCs. And now to make sure that none of the updates gets stuck because of low storage space, Microsoft presented the Reserved Storage feature which comes preinstalled with v1903 or those where v1903 was clean installed. This guide will be showing you how you can enable or disable the Reserved Storage in your Windows 10 computer. As you know, the Windows Update process should have enough space so that it can download, extract and apply the update on the computer. Usually, the size of the Reserved Storage is around 7GB which gives enough space for the update, temporary files, system caches, apps, and many more. And according to Microsoft, the size of the Reserved Storage space will vary from time to time and will depend on how you use your computer.

Explanation

The Reserved Storage space feature is enabled by default on devices that come preinstalled with the May 2019 update or after performing a clean installation of the Windows 10 OS. To check if your computer has this feature, you need to go to Settings > System > Storage and from there click on the “Show more categories” link and then click on the “System & reserved” option. However, if you can’t find the Reserved Storage from the list, then it’s probably because your computer has limited space on the hard disk or it is not a fresh or new install. On the other hand, if you have this feature but have no use for it and want to disable it instead, then read on as this post will also show you how it’s done.

Solution

Keep in mind that when you disable the Reserved Storage feature, chances are, you might be unable to enable it back so you need to make sure that it’s really what you want to do before you disable it permanently. So if you really want to disable Reserved Storage, you can do so using the Registry Editor. Before you proceed, you have to create a System Restore point first and then carry out the following steps.

• Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and then tap Enter to open the Registry Editor.
• Next, navigate to this registry path: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionReserveManager
• From there, double click on the DWORD named “ShippedWithReserves” and set its value to “1”.
• Once you’re done, restart your computer and see if the Reserved Storage feature is now gone.

On the other hand, if you want to reduce the Reserved Storage space, there are two ways you can do that. First, you can go to Settings > Apps > Apps & features > Manage optional features and from there, uninstall the optional features that you do not use. The second one is you have to go to Settings > Time & Language > Language and then uninstall the languages and their add-on which you don’t use. Note: The Reserved Storage feature is also used by system processes and apps to create temporary files and once the Reserved Storage space fills up, Windows 10 will delete them automatically. It is undeniable a useful feature so disabling it is not recommended but if you are running on low storage space and don’t have much choice, then you may disable it at your own risk.

Error Code 14 - What is it?

Generated due to temporary device and Window system conflicts, Error code 14 is a typical Device Manager error.  This error code can pop up anytime and usually displayed in the following format:

“This device cannot work properly until you restart your computer. (Code 14)”

Though it is not a fatal error code like the infamous Blue Screen of Death and runtime error codes, nonetheless it is still advisable to repair it immediately before any delay to avoid inconvenience.

It can lower your PC’s performance and hamper you from using certain hardware devices as a result of driver problems.

Solution

Error Causes

Error 14 is triggered when your system is unable to correctly read the files and settings which is important for running a certain piece of your PC hardware. Now this conflict may occur due to reasons like outdated, corrupted, or poorly installed drivers. Other causes may include corrupted registry entries.

Simply put, Error code 14 is a good reminder that PC users should pay attention to updating device drivers to ensure healthy systems and optimum PC performance.

Further Information and Manual Repair

The good news is that error code 14 is quite easy to resolve. You don’t have to spend hundreds of dollars to hire a professional programmer to get it fixed. To repair, simply follow the DIY methods listed below.

We have compiled some of the best, proven, and easy to perform solutions for PC users to resolve Device Manager error codes like error code 14. Follow the instructions here to resume the functionality of your PC.

Let’s get started:

Method 1 - Reboot Your System

Sometimes, an action as simple as rebooting your PC can also resolve technical problems like error code 14. So, before you try any other method, try giving this a shot.

The moment the error code pops on your screen, simply close all the programs running on your system and restart your PC. This refreshes your system settings, processes and services allowing it to run smoothly.

However, if the error still persists, then try other methods given below.

Method 2 - Delete the Corrupted Registry Entries

Corrupted registry entry can also trigger error code 14. To resolve delete the corrupted registry entries. For this, go to the start menu and type Regedit. A dialog box will open. Now navigate through the HKEY_LOCAL_MACHINE key. Expand further to locate HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass. Once located, now in the right pane click upper filters and then click delete on the edit menu. Click yes when prompted to confirm the deletion.

Now in the right pane, click lower filters. Repeat the same steps as performed to delete upper filters. Confirm deletion and then exit the registry editor. To activate changes, restart your PC. This will hopefully resolve the issue. If the error code pops up on your computer screen, then try method 3.

Method 3 - Update Corrupted/Outdated Drivers

Drivers are basically software applications that communicate and provide instructions to your system to operate hardware devices.

When these become corrupt or outdated, you start experiencing problems like error code 14. To resolve, locate corrupted drivers and update them. You can do it both manually and automatically. We’ll discuss both ways.

For a manual driver update, go to the start menu, control panel, and then Device Manager. Now go through all devices listed to locate problematic drivers. To identify problematic drivers, look for yellow exclamation marks next to each device. Devices with yellow exclamation marks indicate that driver issues. To repair, right-click on each hardware device and select update driver.

Method 4 - Install DriverFIX - Alternative to Manual Driver Update

Updating each driver separately and manually is a stressful and frustrating task. This can take a lot of your time. Sometimes, you may also have to download new driver versions from the internet to install perform updates. To avoid the hassle and save time, it is advisable to install a program like DriverFIX.

This user-friendly and intuitive software is based on sophisticated technology featuring an intelligent programming system that automatically detects all your PC drivers in seconds.

Once you install this software on your system, it instantly identifies problematic drivers and matches them to the latest versions. It updates PC drivers immediately thereby resolving the error code 14 problem in a few seconds. It enables accurate installations and ensures that your PC runs at its optimum level.

More importantly, with this software installed on your PC, you don’t have to worry about keeping track of your driver updates anymore. The software updates drivers on a regular basis with new and compatible versions ensuring that your PC functions properly and you don’t experience any type of Device Manager error code. It is easy to use and install. It is compatible with all Windows versions.

Click here to download DriverFIX to resolve error code 14 on your system right away.

What is 0x8007043c Error Code?

Have you ever come across 0x8007043c error message pop up on your PC? If yes, then you should know that this error message is generated when any corresponding process or operation cannot be completed successfully by the application. This is a critical Windows OS Error message that should be fixed immediately.

Solution

Error Causes

The 0x8007043c error code is usually triggered by the following reasons:

• Missing or corrupt registry files
• Failure to update Windows Installer
• Viruses and Spyware

Common signs of this error code are pop-up messages, program lock-ups, problems with opening documents, and screen freeze.

Further Information and Manual Repair

As soon as you experience this error on your PC, it is advisable to repair it immediately because this error poses high-security risks. Malwares and viruses are notorious for data theft. To fix the 0x8007043c error on your PC, you don’t need to take on the services of an IT professional. This error code is rated as easy to repair. By following the instruction and repair solutions given below, you can easily fix this Window error 0x8007043c in a couple of minutes by yourself. Here’s what you need to do:

Step 1: Scan for Viruses and Spyware

To stop hackers from sneaking into your PC and stealing your confidential data, you must first scan your computer for viruses and spyware on your PC. It is advisable to use a powerful antivirus to ensure your computer is totally virus and spyware clean.

Step 2: Download and Install a Registry Cleaner

After you scan for viruses, you should now download and install a registry cleaner. This is needed because an antivirus does not detect corrupt registry entries. To detect such entries, the registry cleaner tool is the best. After you download a registry cleaner on your system, click the scan button. You will have to wait for a few seconds for the scanning to finish. Once the scanning is complete, click on the ‘Repair’ button to fix the errors. After fixing all the errors, restart your computer. This is important because the registry changes will only come into effect after the system restarts. By following these 2 simple steps, you can easily resolve the 0x8007043c error on your system. However, to prevent this error from occurring again, it is recommended to run the antivirus every time you use your PC.

Installing Windows Updates in your Windows 10 computer does not always go smoothly as there are instances when you could encounter some errors along the way. One of these errors is error code 0x80244022 –WU_E_PT_HTTP_STATUS_SERVICE_UNAVAIL HTTP 503. This kind of error can be encountered when you check, download or install any updates. At the time of writing, it isn’t known yet what the exact cause of this error is. However, there are some potential fixes you can check out to fix it. When this error occurs, you will see the following error message on your screen:

“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80244022).”

To fix error code 0x80244022, refer to the potential fixes provided below.

Option 1 – Disable the Proxy server

The first thing you can do is to try disabling the Proxy server as it might be the reason why you’re getting error 0x80244022 for Windows Updates. To disable the proxy server, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it. In addition, if you are also using a VPN, you can try to disable it as well.

Option 2 – Run the DISM tool

You can run the DISM tool as well to help fix the error code 0x80244022 during Windows Update. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 3 – Perform a System File Checker scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing error code 0x80244022 to appear when you try to update your Windows 10 computer. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow and hit Enter.

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Once done, restart your computer.

Option 4 – Try disabling the Firewall or antivirus program

Disabling the antivirus program or Firewall or any other security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 5 – Try resetting the Windows Update components

• Open Command Prompt with admin privileges.
• After that, type each one of the following commands and hit Enter after you key in one after the other.
  • net stop wuauserv
  • net stop cryptsvc
  • net stop bits
  • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.

• After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
  • ren C:/Windows/SoftwareDistribution/SoftwareDistribution.old
  • ren C:/Windows/System32/catroot2/Catroot2.old
• Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
  • net start wuauserv
  • net start cryptsvc
  • net start bits
  • net start msiserver
• Close Command Prompt and reboot your PC.

Option 6 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing Windows Update Error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Error Code 0x80070004 on Windows 10 – What Is It?

Some users trying to upgrade from Windows 7 or Windows 8/8.1 reported experiencing installation rollback with error code 0x80070004. This error normally appears when the Computer Name is set to names that can’t be used for the computer. It’s also possible this error occurs if users or program files folder were redirected to a different partition.

Solution

Error Causes

The Error code 0x80070004 on Windows 10 is normally caused if any of the following were used as the Computer Name and the user tried to upgrade to Windows 10:

• System (or SYSTEM)
• SELF
• LOCAL
• Network

Failure to fix this error message might result in others, including error code  0xc0000001. 

Further Information and Manual Repair

If you don’t solve this error, you won’t be able to upgrade from Windows 7 or Windows 8/8.1 to Windows 10. Note that this error will continuously bring you back to the original OS unless fixed.

Please note that if you’re not confident in doing these steps, you might want to consider seeking the help of an expert or using an automated tool that will help fix this.

Here are a few methods to try.

Method 1: Check and Change the Computer Name

The most common cause of this error is if your computer uses any of the following reserved names:

• LOCAL
• System (or SYSTEM)
• Network
• SELF

These reserved names are not meant to be used as computer names. If this is what your computer uses and you try to upgrade to Windows 10, you will surely get this error. Check your computer name and if you see any of the reserved names, change it right away.

Changing Computer Name in Windows 8.1

If you’re trying to upgrade from Windows 8.1, you can change the name of the computer by following these steps:

• Step 1: Open the Start menu then simply type “rename computer”. After that, choose “Rename this computer”
• Step 2: A dialog box will open. Just click the “Change” button
• Step 3: A new dialog box will open. Type the new name. Click Apply then Ok.

Changing Computer Name in Windows 7

If you’re trying to upgrade from Windows, you can follow the steps below to change the name of your computer.

• Step 1: Go to the Start menu then on the Computer section, right-click the mouse and choose “Properties”.
• Step 2: A new dialog box will appear. Go to “Computer name, domain, and workgroup settings” then click “Change settings”. In case you’re asked for administrative access, make sure to grant it.
• Step 3: Find the “Computer Name” tab then click “Change”
• Step 4: Change the computer name and click Ok.

Method 2: Fix the “Users” directory issue

If the first method doesn't work, it probably means the computer name isn’t the cause of this error. Another reason why users experience Error code 0x80070004 when upgrading to Windows 10 is if the “Users” directory was relocated. So, when you try upgrading to Windows 10, the installer wasn’t able to find the user profiles on the “%systemdrive%”, where the current operating system is installed.

If you changed or moved any of the Users, Program Data, or Program Files folders, this will cause the error. Before you upgrade to Windows 10, you might be required to reset or reinstall your current operating system (Windows 7 or Windows 8.1).

If you haven’t made any changes or haven’t moved any of the mentioned folders, there’s a great chance that your users' profiles are corrupted. You can also reinstall your current operating system. However, you might want to check for the corrupter user profile first. To do this, follow the steps below:

• Step 1: Go to the Start menu and type System
• Step 2: Click System  then go to the Advanced tab
• Step 3: Go to Settings, which you’ll find under User Profiles

On the Users Profiles, make a copy of all the accounts somewhere. Sign out from the current user account then try logging in back using the accounts you’ve copied. For each account, you get an error, delete it. However, make sure that you don’t delete the UpdateUser and Administrator account ever.

After this is done, try upgrading your operating system to windows 10 again.

Method 3: Try a trusted and secured Automated Tool

If the above methods still not useful, you might want to rely on an automated tool. Find a secured and trusted tool. It will help fix this issue.

If you are trying to update your Windows 10 computer using Windows Update but encounter an error code 0x80242006, then you’ve come to the right place as this post will guide you in fixing this particular Windows Update error. This kind of error might be due to mishandling by the operating system. It could also be caused by the antivirus program or security software installed in your computer. When you encounter this error, you will see the following error message on your screen as you try to run Windows Update:

“0x80242006, WU_E_UH_INVALIDMETADATA. A handler operation could not be completed because the update contains invalid metadata.”

Here are some troubleshooting tips you can try to fix Windows Update Error 0x80242006.

Option 1 – Try to reset the Windows Update components

If by any chance that the second option didn’t work, resetting the Windows Update components could also help you resolve the problem. How? Refer to the following steps:

• Open Command Prompt with admin privileges.
• After that, type each one of the following command and hit Enter after you key in one after the other.
  • net stop wuauserv
  • net stop cryptsvc
  • net stop bits
  • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS and MSI Installer.

• After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below and don’t forget to hit Enter after you type one command after the other.
  • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
  • ren C:WindowsSystem32catroot2 Catroot2.old
• Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
  • net start wuauserv
  • net start cryptsvc
  • net start bits
  • net start msiserver
• Close Command Prompt and reboot your PC.

Option 2 – Run the Windows Update Troubleshooter

If resetting the Windows Update components didn’t work, you could also try running the Windows Update Troubleshooter as it could also help in fixing any issues related to Windows Update including this one. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try to disable your antivirus program

Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 4 – Check the Background Intelligent Service and the Cryptographic Service

• Tap the Win + R keys to open the Run dialog box.
• Next, type “services.msc” in the field and hit Enter or click OK to open Services.
• From the list of Services, look for the following services and make sure that their Startup type is as follows:
  • Background Intelligent Transfer Service – Manual
  • Cryptographic Service ­– Automatic
• After that, check if the Service status of the listed services above are set to Running. If they’re not, click on the Start button to start these services and then check if you can now enable the Windows Update service or not.

Option 5 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few while before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Restart your computer.

Option 6 – Try running the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Windows Update error 0x80242006. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• After that, wait until the process is finished and do not close the window as the process will probably take a couple of minutes.
• Once it’s done, restart your computer.

One of the most sophisticated Artificial Intelligence or AI assistants there is in the market is Cortana. However, no matter how sophisticated this AI assistant may be, there are still times when you encounter issues with it. So if your Cortana is not connecting to the internet, worry not for this post will guide you in fixing the problem. This connection issue in Cortana might have something to do with the settings, network connectivity, or your Microsoft account. In addition, it could also be that the Firewall or antivirus program interferes with its connection. Whichever the case is, here are some possible solutions that could help you resolve the problem.

Option 1 – Try to power cycle the modem, router, and computer

• Connect the modem, router, and the PC hard-wired and then switch all of these three devices off.
• Turn on the modem and wait for 30 seconds.
• Turn on the router and wait for 30 seconds as well.
• Finally, turn on the computer and check if you can now successfully connect to the internet.

Option 2 – Check if your router or ISP is properly working

Since the basis for this issue is that Cortana is not connecting to the internet even though you are able to access websites using your browser, you might want to check your router or ISP (Internet Service Provider) and see if they’re functioning properly.

Option 3 – Try changing your internet connection

You can also try changing your internet connection and see if it fixes the problem. If you are using Ethernet, you can try connecting to a Wi-Fi connection and see if Cortana is able to connect or not.

Option 4 – Try to run the Search and Indexing troubleshooter

You might also want to run the Search and Indexing troubleshooter in Windows 10 as it checks whether the settings for Cortana are in place and automatically corrects any issues if the update or software installation has changed the settings. To run it just click on the Start button and select Settings > Updates and Security > Troubleshoot. From there, select the Search and Indexing Troubleshooter. Note: You can also run the Network Troubleshooter as it can also help in resolving the issue especially if the problem is in the network.

Option 5 – Try to remove Proxy

Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 6 – Verify your Microsoft account

In some cases, Cortana might not be able to connect to the internet because your Microsoft account is no longer verified. This usually happens when you use a two-step authentication system with your Microsoft account. To verify it, just open Settings and click on Accounts. After that, check if you have a Verify hyperlink under your Microsoft account or not then click on Verify. Afterward, follow the next on-screen prompts to verify your Microsoft account. Once your account is verified, restart your computer.

Option 7 – Try resetting Cortana

• Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
• Restart your PC.
• After your computer boots, launch Cortana again and check.

Option 8 – Try to reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.

• First, right-click on the Start button and click on the Windows Powershell (Admin) option from the list.
• Next, type the following command and hit Enter to execute it:

Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

• Restart your computer and check if Cortana is now able to connect.