Fix Orange Screen of Death Error in Windows

Disk Write Error in Steam is thrown at you while you try to download or update the game in your library. If you are an unfortunate user of Steam that has encountered this error do not sweat, the error is usually tied to permission in windows or file corruption and not to hardware issues and can be easily resolved.

In this guide, we will go through solutions for this specific error and it is advisable to go through solutions as they are presented since they go from the easiest and most common issues.

Restart PC and Steam

The easiest and quickest way of resolving this issue is just a simple restart of the Steam client. Just completely quit Steam and they run it again, if this has not solved the issue try rebooting your PC. In most cases, this can solve the issue since this error is known to be introduced with some communication issues with OS (Windows)

Set Write permissions

Disk write permissions could also cause this error because if by any chance the Steam library folder has been set or changed to the read-only client would be unable to write anything in it. To easily solve this issue completely exit the Steam client and rerun it as administrator. Just right-click on it and select Run as Administrator. If this has solved your issue run Steam always as an administrator.

To run always as an administrator right click on the steam executable, go to properties, and inside properties go to the compatibility tab. In the compatibility tab check run as administrator and click on OK.

Clear download cache

If for any reason cache has become corrupted there is a big chance that this might be an issue why there is a disk drive error in Steam. To clear download, cache goes into your client, and on top drow down menu click on steam. Find and open settings and inside go to the downloads tab. Locate a clear download cache and immediately you will be prompted to restart Steam. After restart, you will be asked to login into steam and the issue with disk write should be gone.

Repair library folder

Library folder issues can also be the source of disk write annoyance so let's repair them. Click steam in the top left and go to the settings. Locate and click on Downloads and then go to Steam library folders. You will be here shown all disk drivers you are using for steam games and all of the games that are downloaded.

Select the game you are getting errors with and click on three dots on the far right. From the menu choose the repair folder option. Take note that the more games you have installed, the more time the repair process will need.

Change download server

Sometimes the issue is not at your end at all, servers can experience problems and outrages and this can directly reflect at your end with a disk write error. If any of the previous solutions have not resolved the issue this is the next logical step to try. If the server is facing issues then changing the download server will resolve the issue at your end.

Click on settings in the top drop-down menu and then click on the Steam library folder. Find the downloads page and then click on download region, Choose another server than one nearest to your location since that's what will Steam choose by default.

After you fresh install Windows 10 on your computer, it allows you to set up a PIN just before you can start using it. However, a number of users reported that the Windows 10 installation gets stuck on the “Set up a Pin” phase. If you are one of the users who experience the same thing, then read on as this post will walk you through fixing the problem. As users start to use their newly installed Windows 10 computer, they reported that the screen is still stuck even after they enter the correct PIN twice and there is no way for them to go forward or backward. Note that this is a part of the account setup and that your computer must stay connected to your internet connection before you finalize everything. And even though the PIN works when the computer is offline, the account setup still needs an internet connection, at least for a fresh installation. The solution for this kind of issue is quite easy and there won’t be any problem even if your computer shuts down or restarts since the installation is already complete and all that’s left is the account setup. To fix this problem, follow the steps given below. Step 1: The first thing you have to do is to turn off your internet connection or disable all connectivity from your computer. Note: If you are using either an Ethernet cable or a Wi-Fi switch to connect to the internet, you have to disable or remove them. But if you don’t have any options, just completely turn off your internet connection. Step 2: The next thing you have to do is to force your computer to shut down and then restart your computer. The setup process will eventually pick up exactly where it left off. The only difference is that there is no connection to the internet and your screen will no longer be stuck on the PIN setup screen so you now have the option to skip it and wait until you’re logged in for the first time. Step 3: Once you’re done, you can then you can choose to Setup Pin later on and turn your internet connection back on or connect your computer with an internet connection.

When you encounter an error message that says, Chassis Intruded…Fatal Error…System Halted on your monitor then it indicates that the Chassis or the cabinet that holds the CPU, GPU, motherboard, and many more is open. It is a security feature offered by OEMs wherein a connector that is found in the motherboard can detect if the chassis component has been replaced or removed. There are a few OEMs that offer onboard speaker or PC chassis speaker which goes off in this kind of situation. Obviously, the problem has something to do with the hardware and in most cases, you have to put the jumper back on the motherboard with the pin-labeled chassis signal and ground. There are times when some OEMs offer a simple switch that is armed automatically when you properly close the chassis. Thus, you need to check if this switch has something to do with the error. If there is no switch or if it doesn’t resolve the issue, although you may be able to get into Windows with a warm boot, the normal Windows boot won’t really work unless you fix the problem. It is rather false positive and has something to do with the RTC RAM state or the BIOS. You might need to completely disable the Chassis intrusion feature to fix the error. Refer to the suggestions given below to try and fix the “Chassis Intruded, Fatal Error … System Halted” error.

Option 1 – Try to clear CMOS

You can easily clear CMOS by shorting two pins which can be found side by side on the motherboard. Keep in mind that it may vary from OEM to OEM although the basics are still the same to clear CMOS. In addition, you might also have to download the manual from the OEM’s website so that you’ll know its exact location.

Option 2 – Try booting into the BIOS

You can also try booting into the BIOS. All you have to do is tap either the DEL or F2 keys to get there. Note that everything will be set back to their default setting after you reset the CMOS.

Option 3 – Try disabling Chassis intrusion

In this option, you have to look for the Chassis intrusion feature in your BIOS. It might be located under security. From there, disable it and check if the problem’s fixed.

Option 4 – Try to reconfigure the BIOS

Once you have disabled the Chassis feature, you need to reconfigure the BIOS the way you expect it to be or to what it was before the reset.

As you know, the Windows 10 operating system, as well as other Windows versions, comes with the Windows Firewall. In Windows 10, the firewall allows users to install and run a third-party firewall. This kind of firewall works independently to block any suspicious activity on your computer. However, recently, some users reported that they are getting a notification on the Startup saying,

“Windows Firewall and <Third party firewall name> Firewall are both turned off; tap or click to see available options”.

This particular error could be caused by a lot of factors but when you manually check the firewall, you’ll find that there really is nothing wrong with both the Windows Firewall and the third party firewall. So if both the Windows Firewall and third-party firewalls like McAfee, Comodo, and many others are both turned off in Windows 10, then you need to do several things to resolve the problem – you need to check the supporting services that are required and uninstall and then reinstall the third party firewall on your computer. For more instructions, refer to the options provided below.

Option 1 – Try enabling all the supporting services for the firewall

The first thing you can do to resolve the error with the firewall is to check all of its supporting services by following these steps:

• Tap the Win + R keys to open the Run utility and type “services.msc” in the field and then hit Enter to open the Windows Services Manager.
• Next, look for the Windows Defender Firewall service among the given list of services.
• Once you found it, make sure that its Startup Type is set to Automatic and that the status of the service is Running. So if it’s not running, just click on the Start button.
• In addition, you also have to make sure that the following services’ status is set as follows:
  • Xbox Live Networking Service: Manual
  • Base Filtering Engine: Automatic
• Once done, start the firewall again and check if the error is now fixed or not.

Option 2 – Try to uninstall and reinstall the third-party firewall

It is possible that the firewall error might be due to an error with the compatibility of the installation in Windows 10 and the third-party firewall. Thus, the next thing you can do is to uninstall the third-party firewall and then reinstall it again. Once you have uninstalled the third-party firewall, you can download its latest version from its official website and install it again. This should fix the error with the firewall.

Error Code 46 – What is it?

Error Code 46 is a device driver error that occurs when Windows fails to access the connected peripheral device to the computer as Windows is in a process of shutting down.

Users experience this error on any Windows 2000 and later operating system versions and usually see a pop-up with the following message:

“Windows cannot gain access to this hardware device because the operating system is in the process of shutting down. (Code 46)”

Solution

Error Causes

Error Code 46 is caused when there is a temporary problem with windows system files which prompts that the system is undergoing a shut down when in fact is it not.

This prevents access to the connected devices. This error may also be caused by a registry issue in which case it has either become corrupted or damaged.

Further Information and Manual Repair

Unlike all other Windows error codes, code 46 is relatively easy to fix with the right knowledge and does not pose any serious threat to the well-being of your PC. Here is how you can do it.

Method 1 – Restart your PC

The simplest method to resolve Error Code 46 is to run a restart of your computer.

The error is most commonly a temporary registry glitch that prevents you from accessing the device connected to your computer. Upon restarting your computer, it will resume working properly as before.

There is no need to run a troubleshooting wizard, use system restore, or run anti-virus software to scan and remove malware or spyware. A simple restart is all that is needed.

Method 2 – Install DriverFIX

Although the error code can be resolved upon restarting the computer, there’s a possibility of damaged or corrupted Windows registry files. This can be fixed by using a program like DriverFIX.

DriverFIX, with its user-friendly approach to help you fix your PC issues, comes with an integrated database that detects which drivers you need to reconfigure within just a few seconds and downloads it automatically.

It further ensures that your drivers are installed in their entirety leaving no room for any corrupted or damaged registry.

Error Code 46 may not be much of an issue, however, to prevent any risk of a Windows system corruption can be disastrous for your computer.

DriverFIX helps you fix your PC registry and device driver problems with user-friendly software and an integrated database. The database which consists of detailed information on what device driver needs to be installed will automatically download the required device driver without you need to refer to your hardware instruction manual.

Registry problems resulting from incomplete program installations and viruses such as malware and spyware damaged registry files. This affects your PC in serious ways.

DriverFIX further has an automatic backup and restoration system that helps create system ‘checkpoints’ which allow you to roll back to a healthier state and resume operations. This can help you avert any Windows error codes in the future.

Click here to download DriverFIX now!

What is Error 0x8024a11a or 0x8024a112 ? If you are trying to update your Windows 10 computer and just when you were done downloading the feature update and about to install it, you encounter an error message saying:

“We’re having trouble restarting to finish the install, Error 0x8024a11a, 0x8024a112, 0x80070005 or 0x80070032”

And so to fix this problem, this post will give you a couple of possible solutions. Refer to the options given below to get started.

Option 1 – Restart your computer many times

This is the first thing you can try since there are instances when the Windows Update process gets stuck for a minor thing and restarting the computer usually helps in resolving the issue. All you have to do is click the Restart now button. However, if it does not work, you can use the Power buttons from the Start Menu or WinX Menu. Aside from that, you can also use your power buttons such as Alt + Ctrl + Del to restart your computer. And during the boot process, it is recommended that you restart your computer in Safe Mode or even in a Clean Boot State. After that, you can restart your computer in normal mode. This will make sure that no third-party processes will be able to interfere with the Windows Update process. To put your PC in a Clean Boot State, here’s what you have to do:

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows Updates or upgrade again.

Option 2 – Try running the Windows Module Installer

The Windows Module Installer is a built-in service in the Windows operating system that could help you resolve the Windows update error 0x8024a11a or 0x8024a112. You need to make sure that this service is Started and that its Startup type is set to Automatic – you can do this via Services Manager or by executing the command given below in an elevated Command Prompt.

• Tap the Win + R keys to open the Run dialog box.
• Then type “command prompt” in the field and hit Enter to open Command Prompt.
• And in the elevated Command Prompt type in the following command and hit Enter:

SC config trustedinstaller start=auto

• After executing the command successfully, you should see the “[SC] ChangeServiceConfig SUCCESS” message on the Command Prompt window.

Option 3 – Run the DISM tool

You can also run the DISM Tool as it helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” which could help in fixing the Windows update error 0x8024a11a or 0x8024a112.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re getting the errors 0x8024a11a and 0x8024a112. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 5 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows update error 0xca00a000. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 6 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the Windows update error 0x8024a11a or 0x8024a112. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.

If you encounter an error while trying to burn files to a CD or disk on your Windows 10 computer, stating, “Windows Media Player cannot burn some of the files”, read on as this post will guide you in fixing the error. Here’s the complete error message:

“Windows Media Player cannot burn some of the files. To investigate the problem, click the icon next to the files in the burn list.”

As you know, the Windows Media Player helps you burn songs or audio files to CD or disk but it does not always end up successfully as you could encounter some setbacks such as this particular error. Usually, this kind of issue occurs if an audio file does not comply with some restrictions so the Windows Media Player pops up this error instead. You can encounter this error message if:

• You include a file that’s not an audio file.
• If the total time limit exceeds 80 minutes (even though a CD has 700 MB storage capacity, you can’t burn audio of more than 80 minutes long)

To resolve the error, you have to remove the unsupported files from the burning list, change the burning speed or execute some tweaks in the Privacy settings. For more details, refer to the instructions provided below.

Option 1 – Get rid of the unsupported files from the burning list

You must get rid of the unsupported files from the list of files to burn. This list can be found on the right-hand side of the Windows Media Player. One of the indications that a file is causing problems is when there is a white cross in a red circle next to the file. You can simply click on that icon to remove the file from the burning list. Once you’ve gotten rid of all the unsupported files, try to burn your files to the CD or disk once more.

Option 2 – Try to modify the Privacy settings

In case you don’t know, the Windows Media Player comes with privacy settings that help you in various situations. However, on rare occasions, those settings could also trigger errors and this might be the one that’s causing the “Windows Media Player cannot burn some of the files” to pop up. Thus, you can try disabling these options to resolve the error. How? Refer to these steps:

• Open the Windows Media Player.
• Then go to Tools > Options. If you aren’t able to find the Tools menu, just tap the Ctrl + M keys. On the other hand, you can also tap the Alt key to display the menu options.
• Once you’ve opened the Options window, go to the Privacy tab where you can the “Enhanced Playback and Device Experience” section.
• In this section, you can find the following options. Make sure to disable them all.
  • Display media information from the Internet
  • Update music files by retrieving media info from the Internet
  • Download usage rights automatically when I play or sync a file
  • Automatically check if protected files need to be refreshed
  • Set clock on devices automatically

• After you disable the options listed above, click on the Apply and OK buttons to save the changes made and then try to burn the files again.

Option 3 – Try to change the burning speed

Since the burning speed is set to fastest by default, you can try to change the burning speed to resolve the problem. All you have to do is open the Options window and then go to the Burn tab. From there, select either Medium or Slow burning speed and save the changes made. Now try to burn your files to the CD or disk once again.

Counter strike has evolved from half-life mod into the full-featured game and has kept in popularity for years, even today game is wildly popular and has a huge player base. Sadly game can crash in Windows 10. Here in this article, we will address how to fix csgo crashing in Windows 10 so you can play it smoothly and crash-free as it was meant to be played.

1. Update your display drivers

   Often in the gaming world having the latest display drivers can mean a world of difference. Counterstrike GO is no different, make sure that your drivers are updated to the latest version, if they are not, go to your manufacturer's website and download the latest version.

2. Update Windows

   Just how much important is it to have the latest display drivers so it is to have the latest Windows update. Often problematic things are addressed in the update itself.

3. Turn off compatibility mode

   Compatibility mode is most often the cause of crashes. Go to the game installation folder and search for csgo.exe. Once you locate it right-click on it and choose properties. Under properties, find the compatibility tab and turn off compatibility mode if it is ON. Uncheck run as administrator also

4. Delete CSGO.EXE and add cl_disablehtmlmotd 1

   If disabling compatibility mode has not solved the issue do next: Pull up the installation directory folder, find csgo.exe, and delete it Pull up the Steam Library and locate Counter-Strike Global Offensive Right-click on it to select properties Find the local tab and click on verify integrity of game files When that is complete, go back into the Counter-Strike Global Offensive installation folder and search for cgo.exe Turn compatibility OFF like in the previous step Return to the Steam Library, right-click on Counter-Strike Global Offensive and click on properties again Go under the launch options settings In the new window, type in cl_disablehtmlmotd 1 Save the changes and restart the game

5. Lower game settings

   If previous steps did not help and the game still crashes, try lowering game graphic settings. Crashes can happen if a game is heavy on the current system resources.

Files.exe Error - What is it?

To understand what Files.exe Error code is, it is first important for you to know what EXE stands for, and EXE files function. EXE is the abbreviation for Executable. It is a file extension for an executable file format. This file contains a program that is a particular file type capable of being executed or run as a program. The Windows Operating System contains literally thousands of executable files. Every program that you have installed on your PC runs because the .exe application files execute the tasks. Files.exe are also used by websites that are not entirely static to display properly. There are thousands and thousands of exe files on your PC that are supported by millions of Dynamic Link Library (DLL) files. It is advisable to run executable files from publishers you trust because these files can potentially change your computer settings and harm your PC. The files Exe error code occurs when you are unable to open and run executable files. The error message is often displayed in either of the following formats:

• ‘Access Deny’, ‘Runtime error ‘
• Windows cannot find FileName.exe
• Windows cannot find FileName.exe. This program is needed for opening files of type "ProgramName".
• Windows cannot find ProgramName. Make sure you typed the name correctly

Solution

Error Causes

The files Exe error code can be triggered due to multiple causes:

• Corrupt registry
• Viral infection- This changes the default configuration for running exe files
• Missing files
• Invalid registry entries

If this error occurs on your PC, it is advisable to fix it immediately to ensure your desired programs run smoothly. Also, if not fixed timely it can lead to serious PC damages like system failure, registry corruption and also put you at risk of privacy errors if the cause of this error is viral infection and spyware.

Further Information and Manual Repair

To resolve the files.exe error on your PC, try the solutions given below:

Clean and Restore the Registry Manually

If the files.exe error occurs on your system due to registry corruption, then to resolve it you need to clean it and restore it back. You can do this manually and automatically. The manual way is slightly time-consuming and tricky. If you are not a computer programmer and don’t have sound technical expertise, then you may find the manual procedure of cleaning the registry complex. However, we’ll be discussing both methods one by one. The registry is the main database of the PC. It saves all the files on your system including both important and unnecessary files and obsolete files like bad keys, invalid registry entries, temporary files, cookies, internet history, and junk files. It is important to delete these files from the registry because they take up a lot of disk space and also damage and corrupt the registry. And when this happens, you start experiencing file.exe errors. To clean and repair the registry manually, here’s what you should do:- First, go to the start menu and then click run.

• Now type ‘command.com’ and press enter.
• After this, type the following commands: “cd” press enter then “cd windows” press enter.
• Type copy ‘regedit.exe regedit.com” and press enter again.
• After that type ‘start regedit.com” and press enter. Now navigate to and select the key: HKEY_CLASSES_ROOTexefileshellopencommand.
• Once you select the key, in the right pane double click the default value.
• Delete the current value data and simply insert “%1”%*.
• Close the Regedit (registry editor) utility. Now try running your desired program; it is most likely to resolve the error if it occurred due to registry corruption.

Clean & Restore Registry Automatically with Restoro

To clean and restore the registry automatically in seconds, run a deep Registry system scan using Restoro. This is a powerful registry cleaner deployed with intuitive algorithms that scan for all types of registry issues on the system. It wipes out all the unnecessary files in seconds, clearing up the cluttered disk, and also simultaneously repairs and restores the registry. In just a few simple clicks the error is resolved.

Run an Antivirus

If the files.exe error code is triggered by viral infection and spyware, then to resolve it install and run an antivirus. However, once you install an antivirus, your PC speed may slow down dramatically. This is often compromise users have to make to keep viral infection and malware away from their systems. But you don’t have to make this compromise if you download Restoro. This tool is more than just a powerful registry cleaner. It is embedded with multiple utilities that help remove practically all types of PC-related issues. These utilities include antivirus and a system optimizer. The antivirus utility scans and removes all malicious software on your system and while the system optimizer module boosts your system’s speed. Total System Care is safe, multi-functional, and efficient software. It is compatible with all Windows versions. To resolve files.exe error on your PC, click here to download Restoro NOW!

Internal Error 2771 - What is it?

Internal Error 2771 is an internal error code associated with Kaspersky Internet Security and Antivirus software. This error pops up when Kaspersky Internet Security software fails to install on your PC successfully. Installation of the software is interrupted and therefore it ends prematurely. This happens mostly when you try to install a new build on an existing installation. Internal Error 2771 is displayed in one of the following formats:

Internal Error 2771, Sandbox Feature or Internal Error 2771, WholeProduct Feature

Solution

Error Causes

This error may result on your computer screen due to several reasons. Some of the most common underlying causes include:

• A leftover Registry Key
• Bad entries from previous Security Package
• INFCACHE.1 file corrupted
• Conflicts with other security software installed on your system

Further Information and Manual Repair

To successfully overcome this problem and ensure the successful installation of Kaspersky Internet Security software on your system, try the methods given below.

Method 1- Remove the Leftover Registry Key

Sometimes Internal error code 2771 may appear during installation due to the leftover registry key from the previous Kaspersky software removal. A registry key is often created when uninstalling the previous Kaspersky version from the PC. This key is left behind even after you reboot your system. This key is called AVP**_post_ uninstall, you need to delete it to ensure the new version of the Kaspersky program is installed successfully on your PC.  For this, simply go to the start menu and type Regedit in the search bar. Now navigate to HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun and then look here for the registry key called AVP**_post_ uninstall. In order to delete this file, right-click it and then select delete. Once uninstalled, reboot your PC and then try installing the Kaspersky Internet Security program again. Hopefully, this will resolve the issue. If the software installs smoothly, then the error is fixed, in case it still persists, then try other methods illustrated below.

Method 2 - Remove the INFCAHCE.1  Corrupt File

Another reason for the error pop-up may be INFCAHCHE.1 corruption. This file is basically used to store driver information and inf file locations. However, if it contains corrupted information, then you must remove it. To do this, go to the start menu and type cmd into the search bar. This will open a command prompt. Here type del C:\Windows\infinfcache.1. Now reboot your PC and try installing Kaspersky software on again.

Method 3 - Fix Software Conflict

Security software conflict can also result in internal error 2771 code display. And when this happens, the installation of Kaspersky prematurely ends. Security software conflict may occur if you have Comodo Firewall installed on your PC. A firewall is known to cause issues with Kaspersky software programs. The best way to resolve this issue is to uninstall all security software programs on your PC. Once all security software is removed, then install Kaspersky on your system. If the installation is successfully completed, then reinstall the other software again.

Method 4 - Download Restoro

Error 2771 can also result on your computer screen if traces of the previously installed Kaspersky software still remain in the registry despite the program removal. In such an event it is advisable to download Restoro. This is a cutting-edge and user-friendly PC Repair Tool deployed with an intuitive interface and a powerful registry cleaner. The registry cleaner scans your entire PC in seconds and detects all registry-related problems. It removes all the bad entries, invalid registry keys, traces of previously uninstalled programs, junk files, and cookies that are known for registry corruption. It takes just a few clicks to perform this process. Once all traces are removed, you can install the new version of the Kaspersky Internet Security program on your PC without interruption. Click here to download Restoro and be on your way to resolve Internal Error 2771 on your computer!