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How to Fix Camera app Error code 0xa00f4243

Windows 10 has a UWP app for its Camera that you can use to take pictures and videos. However, if you suddenly encounter an error code 0xa00f4243 while using the Camera UWP app, then you’ve come to the right place as this post will provide some potential fixes that you can use to fix the problem.

This kind of error could be due to an outdated or corrupted driver or a third-party program. When this error appears on the Camera UWP app, you will see the following error message:

“Close other apps. It looks as though another app is already using the camera. If you need it, here’s the error code: 0xA00F4243 (0xC00D3704)”

To fix the error code: 0xA00F4243 (0xC00D3704) in the Camera UWP app, you can try to run the Windows Store Apps troubleshooter or reset the Camera app or update or reinstall the driver or apply some tweaks in the Registry Editor. In addition, you can also try checking the Windows Services or run the System File Checker.

Option 1 – Try to run the Windows Store Apps troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the Camera UWP app error code: 0xA00F4243 (0xC00D3704). This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working.

To use the Windows Store Apps Troubleshooter, follow the steps below.

  • Tap Win + I keys again to open the Windows Settings panel.
  • Go to Update & Security and then go to Troubleshoot.
  • Under the Troubleshoot section, on your left-hand side, scroll down to find Window Store Apps.
  • Then click on the Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.

Option 2 – Try to reset the Camera app to fix

As pointed out earlier, you can also reset the Camera app to fix the error. To do so, follow the steps below.

  • The first thing you have to do is go to the My Pictures folder under the C: drive of the File Explorer and then delete the Camera Roll folder.
  • Once you’re done, right-click on an empty area on your screen and create a new folder and name it “Camera Roll”.
  • Then from the Start menu open the Settings app and select System.
  • From there, navigate to the Apps and features section.
  • Now go to Camera and click on the Advanced Options and click the Reset button.

Option 3 – Try to reinstall the drivers for the Camera app

You might want to reinstall the Camera drivers as it could resolve the problem. To do so, refer to these steps:

  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc  into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the driver listed under the Camera section and then, right-click on each entry of the device drivers and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Option 4 – Try to use the Registry Editor

  • Tap the Win + R keys to open the Run utility and type “Regedit” in the field and hit Enter to open the Registry Editor.
  • After that, navigate to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREWOW6432NodeMicrosoftWindows Media FoundationPlatform
  • Here, look for a DWORD named “EnableFrameServerMode” and if you can’t see it, just create a new DWORD by right-clicking on any empty space.
  • Then select New > DWORD (32-bit) Value and name it as “EnableFrameServerMode”.
  • Double click on the newly created DWORD and set its Value data to “0” and click on OK.
  • Restart your computer and see if it fixes the Camera UWP app error code: 0xA00F4243 (0xC00D3704).

Option 5 – Try checking the Windows Services

Note that this option only applies to computers with Intel Hardware for the Camera.

  • Tap the Win + R keys to open the Run dialog box and type “services.msc” and hit Enter to open the Services Manager.
  • Next, look for the “Intel(R) RealSense(TM) Depth” service from the list of services and double click on it to open its Properties.
  • After that, change its Startup Type to “Automatic” and make sure it’s running and then click on the Apply and OK buttons to save the changes made.
  • Restart your computer and check if the problem has been resolved.

Option 6 – Try running System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Reboot your PC.

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Option 1 – Try updating your Windows 10 PC

If you haven’t updated your PC to the latest version of Windows 10, then you should. A lot of users found that the issue with the Control Panel was fixed right after they updated their Windows 10 PCs. This is probably because Microsoft has probably released a fix on one of the latest updates.

Option 2 – Try uninstalling the IDT Audio Panel

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Note: If you are unable to locate the IDT audio panel or you simply can’t access the Uninstall or change program screen or you can’t keep Control Panel open for a long time, here’s what you can do:
  • Tap the Win + R keys at the same time once again to open the Run dialog box.
  • And in the field, type in “devmgmt.msc” and hit Enter to open the Device Manager.
  • After opening the Device Manager, look for the “Sound, video and game controllers” option and double-click on it.
  • From there, locate the IDT audio panel or “IDT High Definition CODEC” and select Uninstall and follow the next instructions that appear.

Option 3 – Try deleting or renaming IDTNC64.cpl

IDTNC64.cpl is a control file in the control panel. However, it might be the one that’s causing the problem as it could be conflicting with the control panel. As a result, the control panel crashes after a second or more. Many users have fixed the problem by either renaming or deleting this file – the safer option would be is renaming it.
  • Tap the Win + E keys to open File Explorer.
  • In the address bar located at the top, type in “C:\Windows\System32” and tap Enter to open this folder.
  • From there, look for the IDTNC64.cpl file, right-click on it and select the Rename option.
  • You can name the file anything you want but it’s better if you rename it to “oldcpl”.
  • After you rename the file, try opening the Control Panel again. It should work fine now.

Option 4 – Try to disable the Windows Error Reporting Service

As mentioned earlier, the Windows Error Reporting Service is also known to cause the issue so some users disable it and got the issue fixed.
  • Tap the Win + R keys.
  • In the field, type in “MSConfig” and hit Enter to open System Configuration.
  • After opening System Configuration, go to the Services tab and look for the Windows Error Reporting Service and uncheck its checkbox.
  • Click the Apply button and click OK. You should now see a date in the Disable Date column. Then check if the Control Panel is now working properly if not, restart your computer and check once more. That should fix the problem.

Option 5 – Try opening Control Panel via Run

This option is more of a workaround than a solution as it does not really fix the issue with the Control Panel but rather helps you in accessing the controls at the very least.
  • Tap the Win + R keys to open Run.
  • Type in “appwiz.cpl” in the field and tap Enter to open the Uninstall or change program screen of the Control Panel.
  • Next, copy and paste “Control panel all control panel items” on the address bar located at the top-mid part of your screen. You must not type the given address and simply copy and paste it. After that, you will see a list of control panel controls you can use.
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