Windows 10 has a UWP app for its Camera that you can use to take pictures and videos. However, if you suddenly encounter an error code 0xa00f4243 while using the Camera UWP app, then you’ve come to the right place as this post will provide some potential fixes that you can use to fix the problem.
This kind of error could be due to an outdated or corrupted driver or a third-party program. When this error appears on the Camera UWP app, you will see the following error message:
“Close other apps. It looks as though another app is already using the camera. If you need it, here’s the error code: 0xA00F4243 (0xC00D3704)”
To fix the error code: 0xA00F4243 (0xC00D3704) in the Camera UWP app, you can try to run the Windows Store Apps troubleshooter or reset the Camera app or update or reinstall the driver or apply some tweaks in the Registry Editor. In addition, you can also try checking the Windows Services or run the System File Checker.
Option 1 – Try to run the Windows Store Apps troubleshooter
The Windows 10 Store Apps Troubleshooter will help you in fixing the Camera UWP app error code: 0xA00F4243 (0xC00D3704). This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working.
To use the Windows Store Apps Troubleshooter, follow the steps below.
Tap Win + I keys again to open the Windows Settings panel.
Go to Update & Security and then go to Troubleshoot.
Under the Troubleshoot section, on your left-hand side, scroll down to find Window Store Apps.
Then click on the Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.
Option 2 – Try to reset the Camera app to fix
As pointed out earlier, you can also reset the Camera app to fix the error. To do so, follow the steps below.
The first thing you have to do is go to the My Pictures folder under the C: drive of the File Explorer and then delete the Camera Roll folder.
Once you’re done, right-click on an empty area on your screen and create a new folder and name it “Camera Roll”.
Then from the Start menu open the Settings app and select System.
From there, navigate to the Apps and features section.
Now go to Camera and click on the Advanced Options and click the Reset button.
Option 3 – Try to reinstall the drivers for the Camera app
You might want to reinstall the Camera drivers as it could resolve the problem. To do so, refer to these steps:
First, boot your computer into Safe Mode.
After that, tap the Win + R keys to launch Run.
Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
After that, a list of device drivers will be displayed. From there, look for the driver listed under the Camera section and then, right-click on each entry of the device drivers and select the “Uninstall Device” option from the menu.
Now restart your computer.
After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Option 4 – Try to use the Registry Editor
Tap the Win + R keys to open the Run utility and type “Regedit” in the field and hit Enter to open the Registry Editor.
After that, navigate to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREWOW6432NodeMicrosoftWindows Media FoundationPlatform
Here, look for a DWORD named “EnableFrameServerMode” and if you can’t see it, just create a new DWORD by right-clicking on any empty space.
Then select New > DWORD (32-bit) Value and name it as “EnableFrameServerMode”.
Double click on the newly created DWORD and set its Value data to “0” and click on OK.
Restart your computer and see if it fixes the Camera UWP app error code: 0xA00F4243 (0xC00D3704).
Option 5 – Try checking the Windows Services
Note that this option only applies to computers with Intel Hardware for the Camera.
Tap the Win + R keys to open the Run dialog box and type “services.msc” and hit Enter to open the Services Manager.
Next, look for the “Intel(R) RealSense(TM) Depth” service from the list of services and double click on it to open its Properties.
After that, change its Startup Type to “Automatic” and make sure it’s running and then click on the Apply and OK buttons to save the changes made.
Restart your computer and check if the problem has been resolved.
Option 6 – Try running System File Checker or SFC scan
System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
Tap Win + R to launch Run.
Type in cmd in the field and tap Enter.
After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
Windows Resource Protection did not find any integrity violations.
Windows Resource Protection found corrupt files and successfully repaired them.
Windows Resource Protection found corrupt files but was unable to fix some of them.
Windows 11 brought with it a simplified right-click menu that has limited options. If you would like to bring the old Windows 10 right-click menu you will have to do some registry tweaking but it is doable.
Since this requires registry tweak, please follow given solution step by step
Press Start and type RegEdit
Click on Registry Editor
Inside registry editor find next key:
Computer\H_KEY_CURRENT_USER\SOFTWARE\CLASSES\CLSID\
Right click in the right part of editor window and select New > Key
Type in as a name: {86ca1aa0-34aa-4e8b-a509-50c905bae2a2}
Right click on {86ca1aa0-34aa-4e8b-a509-50c905bae2a2} key and select New > Key again to create new key inside this one
Name inside key InprocServer32
Double click the “(Default)” key in InprocServer32 to open it
When the Default key opens close it without making any changes by clicking on OK. This will make its value property Blank instead of value not set
Close Registry Editor
Restart your PC
Once the system is up if the followed solution is applied you will now have an old school menu once right-click is used.
To understand Rt170.bpl error code, it is important to have a good understanding of .bpl files first.
BPL is the abbreviation of Borland Package Library. BPL is a developer file format used by Borland. It contains dynamic link libraries which are used for constructing Borland programs. BPL files are most commonly used for Borland Delphi programs.
Delphi competes with Visual Basic as an offering for an object-oriented visual programming approach to application development.
There are many programs/applications on your system that use rtl70.bpl file format to run successfully on Windows PC.
The rtl70.bpl error occurs when this file gets damaged or corrupted. It fails to execute the command and run the application on your system. When your computer experiences this problem with this file, the following error messages are likely to appear:
rtl70.bpl is not responding
Runtime error: rtl70.bpl
Symantec User Session has encountered a problem and needs to close. We are sorry for the inconvenience. Application Name: rtl70.bpl
This error code exposes you to system freeze, crash, abrupt system shutdowns, blue screen of death errors, and it also reduces your PC performance.
Solution
Error Causes
The potential causes of rtl70.bpl error code includes:
DLL file was damaged due to viral infection or spyware
DLL file was overwritten by an incompatible version
Poor program installation
Too many invalid and obsolete registry entries stored in the RAM
Related Registry entries are corrupt
Further Information and Manual Repair
Here are some of the best yet simple solutions for you to resolve rtl70.bpl error on your PC:
1. Reboot Your PC
Sometimes this error can be resolved by simply restarting your system. Try rebooting your system and running .bpl supported program. If the program runs after you reboot your PC, then that’s great! But you should keep in mind that this is a temporary solution. The error may reappear anytime soon.
So, it is advisable to consider a long-term solution for repairing the error code for the longest time.
2. Uninstall and then Reinstall the Program Causing the Error
If the error occurred after a certain program installed on your system, it is advisable to uninstall it and then reinstall the program. Simply go to the control panel, select Add/Remove program option and uninstall the program that you recently installed that could be triggering the rtl70.bpl error code.
Now reinstall and run it on your system. If the error is resolved, then this means the poor installation was the cause. If not, then this means the cause of the error is related to the registry.
3. Registry Restore to Fix rt170.bpl error
There are two ways to go about it.
The first one is to click on the start menu, type registry editor, and press run. This will open the registry editor. Now click on the computer option then click file and import. This helps restore the registry but it is possible that the problem might persist.
The error code may pop up again. Also, if the registry is damaged due to viral infection, then this solution may not work and you may still experience the error on your system. Then you will also have to download an antivirus which may further reduce the speed of your PC.
However, the best way to restore the registry and to get rid of the error code for the longest time is to download Restoro. This is a new, user-friendly, high and multi-functional repair tool that functions as a registry cleaner and a system optimizer.
It cleans the registry by scanning and removing all the unnecessary and obsolete files saved in RAM such as junk files, internet history, invalid registry entries, and more. It also repairs the damaged dll files and restores the registry thereby resolving the rtl70.bpl error.
Restoro is easy to use, safe, efficient, and compatible on all Windows versions.
To get started and resolve the rtl70.bpl error code in just a few seconds on your system click here and download Restoro.
Typical use of file explorer will probably not need any kind of elevated privileges, but from time to time you might encounter some tasks that will require administrator rights in order to perform them. If this is the case you will need to run file explorer with these rights but inside Windows 11 that is somewhat hidden and not 1 click away.
How this is the case we have decided to put a little tutorial on how to accomplish this very task and run file explorer with administrator privileges.
Open File Explorer via EXE file
Open File Explorer typically
Navigate to This PC > Windows (C:) > Windows
Locate file explorer application
Right-click on it and select Run as Administrator
Run File Explorer
A new instance of file explorer will pop with elevated administrator privileges.
Run it as an administrator using the Task Manager
Open the Task Manager ( CTRL + SHIFT + ESC )
Click on More details (at the bottom)
After the task manager expands click on the File tab
Click on Run New Task
Type in explorer.exe and check the box next to it that says Create this task with administrative privileges
If the display of your Windows 10 computer turns on all of a sudden no matter how put it to sleep over and over again, it always wakes up, read on as this post will guide you in resolving this peculiar issue.
In case you don’t know, the Windows 10 computer Sleep state is made in such a way that if it’s really important, it wakes up. You may have configured this kind of behavior or there could be some hardware component that’s interrupting its Sleep state. Thus, this post will give you some troubleshooting tips to fix the Sleep state issue caused by the Legacy Kernel Caller. The Legacy Kernel Caller points to the external hardware that’s causing your Windows 10 to wake up even when it’s in a Sleep state.
Step 1: Find out what’s keeping your computer from going to sleep.
To figure out what really is keeping your computer from going to sleep, you can execute the “powercfg –requests” command instead of checking the power configuration of your computer. This command will look for requests from applications and drivers that prevent the computer from turning off the display or from going to sleep.
To execute the command, simply open Command Prompt and type “powercfg –requests” and hit Enter. After that, you will see part of the result that looks like this:
“SYSTEM[DRIVER] USB AUDIO DEVICEAn audio stream is currently in use[DRIVER] Legacy Kernel Caller.”
Step 2: The next thing you have to do is remove all the external hardware connected to your computer.
In this step, you have to disconnect external hardware from your computer. Based on reports from users who experienced the same issue, the “TV card” is the culprit so make sure you remove that one. Once you’ve removed it, open Command Prompt and run the “powercfg –requests” command again and you’ll see that the “Legacy Kernel Caller” will no longer be on the list. In addition, your computer will get into its regular sleep mode once the hardware is removed. Once you do that, the driver gets hung and won’t release the power request despite being used.
Step 3: Try using the request override option
The powercfg command also offers a request override option which allows users to disable the requests from applications and services to wake the computer from sleep mode. To run this command, simply open Command Prompt with admin privileges. After you open Command Prompt, type the following command and hit Enter to disable requests from applications and services that causes the computer to wake from sleep state.
Powercfg -requestsoverride Driver "Legacy Kernel Caller" System
Step 4: Check the streaming and media applications
You also have to check if your computer is running an audio or video service in the background. In such cases, your computer won’t be able to go to sleep mode if these services are running in the background. You might have noticed that when you play a video or audio, your computer never goes to sleep. And if you have put it to sleep in between watching the video, then it’s probably why your computer is waking up. Thus, you have to stop these services.
Step 5: Check the devices that can wake your computer
If you didn’t see the Legacy Kernel Caller in the result after you execute the ”powercfg –requests” command, then you can try to execute the following command instead.
powercfg –devicequery wake_armed
After you enter this command, it will give you a list of all the devices that can wake your computer. So if there is anything other than the mouse, keyboard, touchpad, you have to check the power configuration of that device. To do that, go to the Device Manager and disable the device’s “Allow this device to wake the computer” option in its Properties
Step 6: Check the Sleep Advanced Settings
Click on the Windows key and type “control panel” in the field and select the related search result.
Next, select the Security and Maintenance option and click on the Power Options.
After that, you have to select the Change Plan Settings but keep in mind that this option is barely readable so you need to read each option carefully.
Now click on the Change advanced power settings button and a new window will appear.
Then look for the “Sleep” option and expand it. Make sure that the “Allow hybrid sleep” option is on.
Reboot your computer and check if your computer now functions properly. If it still didn’t work, you may have to reverse the changes you’ve made.
On the other hand, you could also run the Power Troubleshooter to resolve the Sleep state issue. This built-in troubleshooter will automatically fix any power-related issues in your computer.
D3dx9_43.dll is a type of Dynamic Link Library containing small programs. This file is associated with Microsoft DirectX software. It is used and utilized by most Windows-based games and DirectX advanced graphic programs.
The error D3dx9_43.dll pops on your computer screen when there is some issue when running or loading Microsoft DirectX programs.
This error is often displayed in any one of the following formats:
“D3dx9_43.DLL Not Found"
"D3dx9_43.dll not found. Reinstalling might help fix this."
"The file d3dx9_43.dll is missing"
"File d3dx9_43.dll not found"
The good news is that this error code is not fatal.
This means it will not result in system crashes, failure, or data loss. But it may hamper your ability to access, run and load Windows-based games associated with DirectX therefore to avoid the inconvenience it is advisable to repair it immediately.
Solution
Error Causes
D3dx9_43.dll error code can occur due to several reasons. These include but are not limited to:
Missing or corrupt D3dx9_43.dll file
Outdated drivers
Corrupt registry
Viral infection
Further Information and Manual Repair
To fix the D3dx9_43.dll error on your PC, try the manual easy to do methods illustrated below. To perform these methods to repair the issue, you don’t need to be a technical whiz. These are simple methods and easy to perform.
Method 1 - Check Your Recycle Bin or Download D3dx9_43.dll File
If you just recently uninstalled a program from your PC, then there is a possibility that the D3dx9_43.dll file got accidentally deleted during the process.
This happens because DLL is a shared file. The program you uninstalled might be running with the same file. In case of accidental deletion of the D3dx9_43.dll file, it is advisable to check your recycle bin to repair the issue.
Simply go to the recycle bin and look for the deleted file; if you locate it simply reinstall. However, if you are unable to find it, then if you have access to an internet connection, simply download the D3dx9_43.dll file from a reliable DLL website.
Method 2 - Update Drivers
If the error code occurs due to outdated drivers, then it is recommended to update drivers on your system. For example, the D3dx9_43.dll file error indicates an outdated video card driver since this file is linked to video game software.
Therefore, simply update the drivers for your video card. Drivers can be updated in Windows by using a driver update wizard from within Device Manager. The wizard will walk you through the entire driver update process, making the updating task a lot simple and hassle-free.
Method 3 - Install an Antivirus
In case of malware infection, it is advisable to install a powerful antivirus. Simply run it to scan your entire PC for viruses. Then remove them to resolve the issue.
Method 4 - Clean and Repair the Registry
D3dx9_43.dll error may also pop up due to registry corruption.
This happens when the registry loads with unnecessary and obsolete files like cookies, junk files, internet history, and bad registry entries.
These files take up all the space and damage the registry. It also results in DLL file corruption and disk fragmentation.
To resolve this it is important to clean the registry and repair it.
A quick way to perform registry clean-up is to download Restoro. This is an advanced PC Fixer embedded with a powerful registry cleaner. It scans for all registry-related errors instantly, removes them, cleans the registry, and repairs the damaged files.
Click here to download Restoro on your PC and resolve error D3dx9_43.dll today!
Long working hours on a laptop can have some issues with laptop heating and thus slowing down. Today we will take a look at how can you prevent it from heating and keep it in a normal temperature range so it lasts longer and works better.
Close unnecessary programs or browser tabs
Usually, the main reason for high laptop temperature is the heavy and constant workload. Of course, the solution is very simple, turn off unnecessary browser tabs or applications running in the background, and less power will be needed for operation thus directly reducing workload and temperature.
Place it on a hard flat surface
Laptops generally have vents on the side and even under them, these vents, of course, are made so hot air is disposed of through them but if they are covered that will create issues. Placing computers on textiles, pillows, and legs can obstruct their venting holes and increase heat also since they are materials that are not taking heat away.
Your best practice should be placing the laptop onto a hard flat surface so air can flow freely and if you need to keep it in your lap there are lap desks made for this purpose.
Clean the laptop
With some good cleaning, the laptop can stop overheating, and generally, it will be cooler. Vents that has for ventilation can get clogged over large periods of time due to dust which is always present. Compressed air can be a quick easy solution to open the vents and redust it. Other methods include a compressor, vacuum, or brush in order to quickly remove any dust clogs. Taking it into service for complete redusting and paste change is also a great option.
Place it on the dedicated pad
There is some disagreement about using dedicated cooling pads for laptops, some say they are not effective at all, and some swear by them but from my experience good paired laptop and pad can indeed help with cooling it down. Usually, cooling pads will come with fans that will take away heat from the laptop itself reducing its overall heat.
Change your Windows power plan
If your laptop is constantly hot but you are not doing much with him check Windows power settings. There is a good chance it is set to run on a high-performance plan and if this is the case switch it back to a balanced power setting. Power plan like high performance will drain more power and more power will mean more heating. Of course, this will affect performance as well but for regular work that excludes some power gaming, video, and picture manipulations and other demanding tasks this power plan will work just fine.
Take control of the fans inside your laptop
Internal cooling is important and sometimes fans are not running to their full capacity so increasing their speed or changing their plan of work can cool down the computer nicely. Some laptops have fans controlling application already on them, especially gaming laptops but most of them do not. If your laptop does not have it, go to your laptop brand website and see if such an application exists for your model, if it does, download and install it but if there is no such application try general free ones like SpeedFan or Argus Monitor.
Reduce voltage of CPU and GPU
How more power means more heat, reducing the power that CPU and/or GPU take can be reduced inside BIOS by lowering voltage of these 2 components. First, go to BIOS and write down the voltage that is currently assigned to your CPU and/or GPU so you can bring it back if ever needed, also take note that reducing voltage and thus power will not affect negatively your components but increasing it thus overclocking can and will so be careful when bringing voltage back not to overdo it. You can always also reset your BIOS settings to bring them back to factory settings.
Do not use the laptop when charging it
When the laptop is placed on the charger in order to be charged and used at the same time, more power is drawn to it, and since the battery is taking electric charge instead of providing it more heat will be generated now since two different sources will be generating it, the battery itself and computer. When you really can not wait for the laptop to be charged, use it, but turn it off and wait to be fully charged if you can.
As you know, USB is now being widely used in all devices with USB A as the leading type with most devices based on it. Peripheral devices such as Pen Drives, External Hard disks, and many more also use a USB port. On the other hand, USB C is also coming up to be the next big standard in the computing world because of its high transfer speeds, wider compatibility as well as support for external Graphics Processing Units. However, just recently, USB 3.0 ports have been reported to cause the following error to pop up on Windows 10 computers every time a USB device is plugged in.
“Not enough USB controller resources. The controller does not have enough resources for this device.”
To fix this error, here are some guidelines you can check out. Make sure to follow them carefully.
Option 1 – Try to use a lower generation USB port
The first thing you can do is to try using a lower generation USB port as this issue mostly occurs when a device is connected to a USB 3,0 port. This means that you have to plug in your device to a USB 2.0 port and then see if it fixes the error or not. You can easily decipher a USB 3.0 port from a USB 2.0 port as the former is in blue.
Option 2 – Try to use a dock
You could also try to use a dock to resolve the error. Note that when too much power on laptops and notebooks are drawn from the USB ports and as a USB 3.0 port draws more power compared to a USB 2.0 port. Thus, if you plug in your USB storage device into a USB 2.0 port with the help of a dock, it should fix the problem.
Option 3 – Try disabling the xHCI Mode option in the BIOS
First, boot your computer into the BIOS.
Once your computer has booted, go to the Advanced tab.
Next, make sure that the entry for “xHCI Pre-boot mode” is set to Disabled under the USB Configuration section.
Now save the changes you’ve made and then restart your computer to Windows 10 and see if the error is now fixed.
Option 4 – Update or reinstall the Universal Serial Bus Controller driver
Since it could be a driver issue, you can try to update or reinstall the Universal Serial Bus Controller drivers using the Device Manager. Refer to the following steps:
First, click the Start button and type “device manager”.
Then click on the “Device Manager” from the search results to open it.
From there, look for the “Universal Serial Bus controllers” option and then right click on each one of the USB drivers, especially the Generic USB Hub driver, and then select the Update Driver from the menu.
Restart your PC and then click the “Search automatically for updated driver software” option.
Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.
Option 5 – Run the Hardware and Devices Troubleshooter
You could also run the Hardware and device Troubleshooter to try and fix the “Not enough USB controller resources” error.
The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
After opening Settings, look for the Update and Security option and select it.
From there, go to the Troubleshoot option located on the left-hand side of the list.
Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.
Mswrd632.wpc is a Microsoft Office Word error message. This error message is often displayed in the following format:
‘Word cannot start the converter mswrd632.wpc’
The error message mswrd632.wpc may pop up when computer users try to open certain MS Word documents using the .doc extension.
Solution
Error Causes
Error Mswrd632.wpc may be triggered due to several reasons. Some of the common reasons for the mswrd632.wpc error code include:
Issues with Microsoft Word application
MSwrd632.wpc file corrupted
Changes in the registry configuration settings
Issues with security updates
Sometimes when you attempt to access the Word file of the older version of the MS Word application after new security updates, you may experience this error code.
This happens because the new security features that you have installed in the updated version blocks old files from being accessed.
Further Information and Manual Repair
If you can’t access important MS Word files on your PC, due to the error Mswrd632.wpc, then don’t you worry! The good news is that it is easy to fix and repair. By following a few simple methods, you can easily resolve this issue and access your MS Word files.
Try the methods listed below to repair error Mswrd632.wpc on your system:
Method 1: Copy the MSwrd632.wpc file From Another Computer
The error may also occur if the MSwrd632.wpc file is corrupted. In such as situation, copy the MSwrd632.wpc file on your PC from another computer.
You can usually find this file in the following path C:\Program Files\Common Files\Microsoft SharedTextConv.
However, please note this method is not secure and may make your PC vulnerable to a possible security hack. Do it when your PC is not connected to the internet.
Method 2: Unregister the Text Converter
This issue can also be resolved by unregistering the converter. Here is a step-by-step guide to unregister the converter.
First, go to the start menu and select RUN.
Type REGEDIT and press the OK button.
Next, what you have to do is find and click on registry subkeys. Here are the keys that you have to click on
HKEY_LOCAL_MACHINESOFTWAREMicrosoftSharedToolsText ConvertersImportMSWord6.wpc (Windows 32 bit OS)HKEY_LOCAL_MACHINESOFTWAREWow6432NodeMicrosoftSharedToolsText ConvertersImportMSWord6.wpc (Windows 64 bit OS)
Choose the key according to your Windows bit operating system. After that, click on the Edit menu, select the Delete option and click ‘Yes’ to activate changes.
This change will effectively unregister the text converter and disable it for third-party applications and for Microsoft Office enabling you to access your desired MS Word files easily.
Method 3 - Download Restoro to Resolve Registry issues
If the error is related to the registry, then the best and most efficient way to fix it is to download Restoro.
This is a powerful registry cleaner and a PC Fixer deployed with a user-friendly interface and compatible with all Windows versions. It scans and removes all registry errors and repairs the registry in seconds.
Click here and download Restoro to resolve the MSwrd632.wpc error now!
If an error suddenly pops up that states, “A problem prevented the document from being scanned” when you’re scanning a document in your computer, then you’ve come to the right place as this post will guide you on how exactly you can fix the problem.
A lot of users have reported that they receive a two-layer error message when they try to scan their documents – the first screen throws an error message that says, “Error applying Settings to Driver” while the next error message states, “A problem prevented the document from being scanned”. As a result, the scanning won’t be completed which defeats the whole process of buying a printer with a scanner. As you can see the two error messages point to two different situations, while the other one is pointing at the driver, the second one points to the scanning problem. To resolve these issues, there are several suggestions you need to check such as follows:
Option 1 – Run the Printer Troubleshooter
One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:
Tap the Win + R keys to open the Run dialog box.
Next, type “msdt.exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.
Option 2 – Try updating the Printer drivers
You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.
First, click the Start button and type “device manager”.
Then click on the “Device Manager” from the search results to open it.
From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
Restart your PC and then click the “Search automatically for updated driver software” option.
Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.
Option 3 – Try to reset the settings of the Printer or reinstall it
If none of the two options given above worked, you can try to either reset the printer settings or reinstall the printer so that it can go back to its default state. However, if it doesn’t work, you can try to uninstall the printer as well as its related drivers. To do so, follow these steps:
First, go to Settings > Devices > Printer and Scanners.
After that, select the printer and select the Remove Device option.
Once done, restart your computer and check again and see if the error is now fixed.
Option 4 – Try to modify the Registry settings for the Still Image devices
In case you don’t know, Windows has Registry settings for the Still Image devices like Scanners and Printers. And these devices have vendor-specific settings that if ended up getting corrupted or misconfigured then you will most likely encounter errors like “A problem prevented the document from being scanned”. Thus, to fix this error, you can try modifying the Still Image devices registry settings, and to do that, you need to follow the instructions below but before that, make sure that you create a System Restore Point first.
Once you’ve created a System Restore point, tap the Win + R keys to open the Run dialog box and type “Regedit” in the field, and then hit Enter to open the Registry Editor.
Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlStillImage
From there, right-click on the “StillImage” registry key and delete it.
After that, exit the Registry Editor and restart your computer.
Once your computer has restarted, Windows will recreate the settings of the Still Image devices back to their default settings.
If you suddenly see a black border in your computer’s display then you might be wondering how come this happened but worry not for this post will give you a couple of suggestions that could help you resolve the problem.
The black bar could appear at the bottom or just the sides of the screen. Whichever it may be, there are options you can check out. Refer to the options givens below and make sure to follow them carefully.
Option 1 – Try checking the screen resolution
You might want to try checking the resolution of your screen.
Open the Windows 10 Settings and go to Display.
Next, go for the “100% (Recommended)” option under Scale and layout for the size of the text, apps, and other items.
After that, select the Recommended setting again under Resolution.
Now check to see if the black bars are still there. They should be gone at this point, but if for some strange reason nothing has changed, then attempt the steps below.
You might want to try updating your graphics and monitor drivers if you haven’t updated them for some time now. To do that, refer to these steps:
First, boot your computer into Safe Mode.
After that, tap the Win + R keys to launch Run.
Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
After that, a list of device drivers will be displayed. From there, look for the Graphics drivers or the Monitor drivers and then click each one of them.
After that, right-click on each entry and select the “Uninstall Device” option from the menu.
Now restart your computer.
After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You can also try to roll back the graphics and monitor drivers back to their previous versions if updating them didn’t work. You can also try visiting the manufacturer’s website and download the graphics or monitor driver setup for your operating system.
Option 3 – Try to run the DISM tool
You can also run the DISM Tool as it might also help in getting rid of the black border or bar on your Windows 10 computer. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” which could help you resolve the problem.
Open the Command Prompt with admin privileges.
Then type in the following commands and make sure to hit Enter right after you type each one of them:
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
exe /Online /Cleanup-image /Restorehealth
Do not close the window if the process takes a while as it will probably take a few minutes to finish.
Option 4 – Troubleshot the problem in a Clean Boot State
There are some instances that some conflicting programs installed in your computer might be the one that’s causing the Black border issue. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
Log onto your PC as an administrator.
Type in MSConfig in the Start Search to open the System Configuration utility.
From there, go to the General tab and click “Selective startup”.
Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
Next, click the Services tab and select the “Hide All Microsoft Services” check box.
Click Disable all.
Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.