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Fix Black border or bar on Monitor

If you suddenly see a black border in your computer’s display then you might be wondering how come this happened but worry not for this post will give you a couple of suggestions that could help you resolve the problem.

The black bar could appear at the bottom or just the sides of the screen. Whichever it may be, there are options you can check out. Refer to the options givens below and make sure to follow them carefully.

Option 1 – Try checking the screen resolution

You might want to try checking the resolution of your screen.

  • Open the Windows 10 Settings and go to Display.
  • Next, go for the “100% (Recommended)” option under Scale and layout for the size of the text, apps, and other items.
  • After that, select the Recommended setting again under Resolution.

Now check to see if the black bars are still there. They should be gone at this point, but if for some strange reason nothing has changed, then attempt the steps below.

Option 2 – Try updating Graphics & Monitor drivers

You might want to try updating your graphics and monitor drivers if you haven’t updated them for some time now. To do that, refer to these steps:

  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Graphics drivers or the Monitor drivers and then click each one of them.
  • After that, right-click on each entry and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You can also try to roll back the graphics and monitor drivers back to their previous versions if updating them didn’t work. You can also try visiting the manufacturer’s website and download the graphics or monitor driver setup for your operating system.

Option 3 – Try to run the DISM tool

You can also run the DISM Tool as it might also help in getting rid of the black border or bar on your Windows 10 computer. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” which could help you resolve the problem.

  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Troubleshot the problem in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing the Black border issue. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

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STOP 0x00000050 - An Easy Fix Guide

Stop 0x00000050 is an error code that is popularly known as the Blue Screen of Death (BSoD) error. This error occurs when Windows crashes on your system. Stop 0x00000050 error is displayed in a blue screen which is why it is called the BSoD error.

The error message appears in the following form:

Stop 0X00000050 (parameter1, 0, parameter3, parameter4)

PAGE_FAULT_IN_NONPAGED_AREA”

However, the parameters within the Stop 0x0000005 error message sometimes vary depending on your PC configuration.

Solution

Restoro box imageError Causes

The most common causes of the Stop 0x0000005 error are:

  • Hardware malfunctioning
  • Overheating of the components
  • Installation of a faulty device driver
  • Incompatible DLL files
  • Corrupt Registry
  • Spyware and Virus Infection

Whatever the cause may be, the Stop 0x00000050 error message is alarming and should be fixed at the earliest as it indicates major system stability problems that can often lead to data loss and system corruption.

Further Information and Manual Repair

To fix and repair the Stop 0x0000005 error you don’t always have to hire an IT professional. In fact, fixing this error is quite easy and you can do it yourself regardless of whether you have a good know-how of computers or not.

So, let’s get started! Here are some the easy DIY solutions to fix the Stop 0x0000005 error:

Sometimes this error may occur due to a temporary issue like overheating of the computer components. When this happens all you need to do is switch off the computer and allow the components to cool down. Try starting up your computer after a couple of hours. If the blue screen of death does not occur again, then this means there is nothing to worry about and the problem is resolved.

However, if the error appears again on your screen, then you need to try something else to solve and fix this error on your PC. If the cause of the error is a faulty device driver, then it is advisable to disable and remove it. Try updating the latest version of the faulty device driver. Using updated software helps ensure your PC keeps running smoothly.

If the cause of the Stop 0x0000005 error code is your system's exposure to viruses and spyware, then you must immediately download a powerful antivirus program. After you download it, scan for viruses on your system. Once the scanning is complete, you will see a scan report showing viruses on your PC. Delete all of them and click on repair.

Furthermore, you can also add more RAM to prevent and fix the Stop 0x0000005 error message on your computer. This solution is suitable when you try to run a program on your PC and you get this error message.

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Removing BEEP when adjusting volume in Windows
I often switch between my desktop speakers and headphones and because of this I very often use the volume adjustment bar to adjust sound levels so it is not too loud and each time when I set it I get annoying BEEP at the end. Now personally this might not bother you and you might want to leave it since it can be a useful feature to tell you how much volume is loud but if you are adjusting multiple times volume during the say it can become really frustrating to hear it each time, especially when switching to headphones and it beeps into your ears. In this guide, I will show you how to remove the beep so it is not heard anymore when you adjust the volume. Please know that beep is part of the Windows sound scheme and you can either remove specific sound with a completely silent wave or just turn off all windows alert sounds.
  • Open Windows settings and go to system > sound
  • in system sound, go to the right part of the screen and click on the sound control panel
  • In the sound control panel click on the Sounds tab
  • In the sounds, tab click on the drop-down menu under the sound scheme and choose no sounds.
There you go! You have successfully removed annoying BEEP each time you adjust the volume in Windows 10
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How to Fix Windows 10 Error Code 0x8024001b

Error Code 0x8024001b- What is it?

At its most basic level, Error Code 0x8024001b is an error that can cause problems with the installation and updates of software and operating system updates. The most common version of this error appears in Windows 10, but a similar error with a matching code number has been present in previous versions of the operating system, back through Windows 7.

Common symptoms include:

  • Programs freezing or locking up during use
  • The appearance of an error message regarding installation difficulties
  • Computer shutting down or freezing during operation
  • Difficulty in running multiple programs at the same time

Solution

Restoro box imageError Causes

There are two main causes for Error Code 0x8024001b, both of which are fairly simple:  Updates needed for the Windows Update tool itself and software that causes Windows Update to fail during installations through conflicts in system files. While these may seem like technical issues, these problems are actually easily resolved with a few simple steps. The average user can use the methods listed below to fix the problems on their own.

Further Information and Manual Repair

For users who want to address Error Code 0x8024001b for themselves, the steps below can be followed to address the two primary causes for the error. If you have difficulty in completing these steps or are not confident in your computing skills and ability to follow the listed steps, contact a Windows repair technician.

Here are the top methods to resolve Error Code 0x8024001b on your own:

Method One:  Check for Updates to Windows Update

In some cases, the Windows Update tool may need an update for itself. When you attempt to run updates or install wizards for other software, it can cause conflicts with the Windows Update process, slowing down your computer or causing it to freeze.

If you are attempting to run multiple installations or updates at the same time, it may also cause Error Code 0x8024001b to arise on your computer.

To resolve this issue, close out all programs, with the exception of the Windows Update tool. Within the tool, select “Check for Updates” and install any updates that are needed. When finished, you should restart your computer to ensure that all updates have been fully applied before attempting any other installations or updates.

Method Two:  Uninstall Conflicting Software

Another problem that can cause Error Code 0x8024001b is the presence of conflicting software. If Error Code 0x8024001b has only recently appeared on your computer, consider removing any software that has been added to your computer, running the Windows Update process, and restarting your computer before attempting to reinstall the problem software.

With any method that you use, it is important to remember to keep your Windows Updates current at all times. This is the best way to avoid the appearance of Error Code 0x8024001b and similar errors in the future, as stacked up updates are more likely to cause issues and conflicts with your other installed software and operating system.

While there are some tools out there that claim to be able to fix Error Code 0x8024001b for you, it is important to always thoroughly investigate the publisher and distributor of such software, as some of the tools available on the Internet will actually introduce malware and adware on your computer in the name of “protecting” your computer or resolving an error.

If you have tried to use both methods above and have not fully resolved Error Code 0x8024001b, get in touch with someone who is a qualified computer repair professional and is familiar with your particular version of the Windows operating system to assist you in finalizing your resolution.

Method Three: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

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How to Repair Windows 10 Error 0x800ccc13

Error Code 0x800ccc13– What is it?

0x800ccc13 is an error message related to sending email using Outlook. Many people are receiving this error after making an upgrade from Windows 7 or Windows 8.1 to Windows 10. The error message appears when you try to send an email message with the use of a POP3 account or an IMAP account in an Outlook profile that has an Exchange Server 2010 mailbox configured. A common complaint would be: Since upgrading to Windows 10 I cannot send email from Outlook 2013. Mail stays in the Outbox, and I get: Error 0x800CCC13. Cannot connect to the network.

Symptoms

This problem may arise under the following situations:
  • You are using Microsoft Office Outlook in online mode to connect to a Microsoft Exchange Server 2010 mailbox
  • When you add an additional POP3 or IMAP account in the same Microsoft Outlook profile
  • You are sending an attachment through email.
  • You try sending an email by selecting POP3 or IMAP account as the sender
During these circumstances, the email message stays in the Outbox and you receive the following error message: Task '<the POP3 account or the IMAP account> - Sending' reported error (0x800CCC13): 'Unable to connect to the network. Check your network connection or modem.'

Solution

Restoro box imageError Causes

Error Code 0x800ccc13 occurs because the system files in Windows 10 during the upgrade became corrupted and most likely caused authentication issues. It can happen with any version of Outlook. Damaged data files will also cause error code 0x800ccc13 to manifest. Overall, the corruption of the Microsoft Windows System could be a result of an installation partially done (or an incomplete one), deletion of any application or hardware erroneously, and or malware or adware infestation.

Further Information and Manual Repair

Method 1:

Use the Windows System File Checker to repair corrupted files Verify that your SMTP, username, and password settings are correct. Now, in order to correct missing or corrupt Windows System files, try the following solution by running a command. This is known as the System File Checker. Follow the steps below to invoke the program using a command prompt command:
  1. At first, you need to open the command prompt. To do so, right-click the Windows button in the bottom left of the screen, and select Command Prompt (Admin).
  2. Now, enter the following command
sfc/scannow
When it is done, a message will confirm that Windows found some corrupt or missing files and it has successfully repaired those. Check the Outlook and see if your emails are sending. If the problem persists, don’t worry there is another way to solve this. Users have found another command helpful is using the NetShell utility from the command prompt, which is similar to the above solution.
  1. Open the Command prompt by Right-clicking the Windows button in the bottom left of the screen and select Command Prompt (Admin).
  2. Enter the following command
netshwinsosk reset
This helpful command will reset the network adapter to its default settings. Hope this will solve your problem. If not, you may want to try the Method 2 listed below.

Method 2:

For this method, you need to consider the following things:
  • Are you using POP3, IMAP, or Exchange server for your email account?
  • How many email accounts have you configured in your Outlook?
  • Is there an undelivered email stuck in your Outbox?
  • If you are trying to send an attachment, what is the size of the attachment?
Try the following:
  1. Move or delete any undelivered email that is stuck in the Outbox folder, and then try sending an email and verify the result
  2. Start Outlook in Safe Mode by following the instructions below
Hold down Windows key + R. Copy this command Outlook /safe Note, there is a space between Outlook and / Paste it in the open box and press Enter If Outlook in Safe Mode works, disable the add-ins by following the steps below and determine if the problem is caused by add-ins.
  • Click File menu, click Options, Add-ins, Go button beside Manage Com-in Add.
  • If there are add-ins listed, clear the checkbox.
  • Close Microsoft Office and restart it.
  • Disable the add-ins one at a time. Now, restart Outlook and repeat the procedure once more. If the problem appears again, it will help you find which add-in is causing the problem.
  1. Start the computer using the clean boot. Now, try to send an email and see the result.
  2. If the problem still lingers, create a new profile and configure the email account.
If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.
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All wallpapers of Windows 11
We have gathered and want to share with you all of the Windows 11 wallpapers if you would like to place them on your desktop now and now wait for the official W11 release. Hope that you will like some of them and I hope to see you again on errortools.com Download Windows 11 Wallpapers here!

And here is the preview of them

W11_32W11_31W11_30W11_29W11_28W11_27W11_26W11_25W11_24W11_23W11_22W11_21W11_20W11_19W11_18W11_17W11_16W11_15W11_14W11_13W11_12W11_11W11_10W11_09W11_08W11_07W11_06W11_05W11_04W11_03W11_02W11_01
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How to run old applications in Windows 10
Having the latest applications is often preferred for most users but sometimes we have some old applications which have not been updated or simply we just want to run oldie on our computer because it does everything we need and we do not want to upgrade in order to save some money. The issue is presented sometimes when we try to run an old application in Windows 10 and some components are missing in Windows itself or the application is simply coded in a way to work on older Windows versions. If by any chance you have this issue then this guide is for you since we are going to show you how to run old applications in Windows 10. This guide is made in a way to takes into account that the application itself is completely installed on your Windows 10 machine if you can not even install the application you will need to search solution for that particular application since that can not really be generalized and pinpointed issue, every application is different.

Running old applications using the compatibility option

All of that being said, let's start that old app you have. First thing is to locate an executable file or shortcut of the desired application. Once it is located, right-click on it to bring up the menu, and all the way to the bottom you will find properties. Left-click on properties. file properties drop down menuThe application settings screen will open, in upper tabs locate Compatibility and left-click on it. file properties compatibility tab markedAfter the click, you will find yourself in application compatibility settings. File properties compatibility optionsIn this window, you will face different options to run the chosen application in various modes in order to make it run. How settings are self-explanatory and different applications will need different settings sadly we can not cover them all but your safest bet is to run them in an environment where they have worked. For example, if the application was working fine in Windows XP and required administrator privileges, check Run this program as an administrator and Run this program in compatibility mode for Windows XP.
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A Guide to Fixing Error Code 80070490

Error Code 80070490 - What is it?

This error 80070490 code may occur when you try to update your PC either through the Microsoft Update website or with a Windows update. The error message is displayed in the following format:
Error 80070490 (Element not found)

Solution

Restoro box imageError Causes

Error Code 80070490 is triggered because of a couple of reasons. It indicates the file CBS Manifest that is needed to install Windows update is corrupt or damaged. CBS (Component Based Servicing) Manifest is the file that is used to help your computer recognize various components inside your PC. Another reason for error occurrence is registry corruption. If the registry that stores all the information and activities performed is not cleaned frequently, the obsolete files saved in the registry like the junk files, bad entries and cookies eventually accumulate and corrupt it thereby generating such error codes.

Further Information and Manual Repair

Here are some effective and proven methods that you can try by yourself to resolve error code 80070490 on your PC.

Method 1 - Use the System Update Readiness Tool

Download the System Update Readiness Tool from the Windows website and run it on your PC. This tool is designed to detect and scan for abnormalities and inconsistencies that could be preventing and causing problems during the system update. Once you have downloaded and scanned your PC, try to install the updates again. If the error still persists, try other methods illustrated below.

Method 2 - Repair Windows

Here are the steps that you need to follow to repair Windows:
  • First, close all programs and then reboot your PC. Insert the Windows DVD into the computer’s disk drive and wait for the setup to begin.
  • If for any reason, the setup doesn’t start automatically, then don’t worry simply click start, then type Drive: setup.exe in the search box. Please note, in the drive insert the letter of your computer’s DVD drive for example D:setup.exe.
  • Now in the programs list, click setup.exe  And then click install now.
  • After that click ‘go online to obtain the latest updates for installation’, if you are asked for the Windows Product Key, then simply type it to proceed.
  • In the ‘Which kind of Installation do you want?’ option, click Upgrade.
When the Windows installation is complete, restart your PC and then run Windows update.

Method 3 - Clean the Registry

If the cause of error code 80070490 on your PC is related to registry corruption, then it is advisable to download Restoro. This is an advanced and easy-to-use PC Repair Tool embedded with a registry cleaner. The registry cleaner scans your entire PC, removes all obsolete and unnecessary files corrupting the registry, and cleans it right away. Click here to download Restoro to repair error code 80070490
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An Easy Guide to Fixing Error Code 14

Error Code 14 - What is it?

Generated due to temporary device and Window system conflicts, Error code 14 is a typical Device Manager error.  This error code can pop up anytime and usually displayed in the following format:

“This device cannot work properly until you restart your computer. (Code 14)”

Though it is not a fatal error code like the infamous Blue Screen of Death and runtime error codes, nonetheless it is still advisable to repair it immediately before any delay to avoid inconvenience.

It can lower your PC’s performance and hamper you from using certain hardware devices as a result of driver problems.

Solution

driverfix boxError Causes

Error 14 is triggered when your system is unable to correctly read the files and settings which is important for running a certain piece of your PC hardware. Now this conflict may occur due to reasons like outdated, corrupted, or poorly installed drivers. Other causes may include corrupted registry entries.

Simply put, Error code 14 is a good reminder that PC users should pay attention to updating device drivers to ensure healthy systems and optimum PC performance.

Further Information and Manual Repair

The good news is that error code 14 is quite easy to resolve. You don’t have to spend hundreds of dollars to hire a professional programmer to get it fixed. To repair, simply follow the DIY methods listed below.

We have compiled some of the best, proven, and easy to perform solutions for PC users to resolve Device Manager error codes like error code 14. Follow the instructions here to resume the functionality of your PC.

Let’s get started:

Method 1 - Reboot Your System

Sometimes, an action as simple as rebooting your PC can also resolve technical problems like error code 14. So, before you try any other method, try giving this a shot.

The moment the error code pops on your screen, simply close all the programs running on your system and restart your PC. This refreshes your system settings, processes and services allowing it to run smoothly.

However, if the error still persists, then try other methods given below.

Method 2 - Delete the Corrupted Registry Entries

Corrupted registry entry can also trigger error code 14. To resolve delete the corrupted registry entries. For this, go to the start menu and type Regedit. A dialog box will open. Now navigate through the HKEY_LOCAL_MACHINE key. Expand further to locate HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass. Once located, now in the right pane click upper filters and then click delete on the edit menu. Click yes when prompted to confirm the deletion.

Now in the right pane, click lower filters. Repeat the same steps as performed to delete upper filters. Confirm deletion and then exit the registry editor. To activate changes, restart your PC. This will hopefully resolve the issue. If the error code pops up on your computer screen, then try method 3.

Method 3 - Update Corrupted/Outdated Drivers

Drivers are basically software applications that communicate and provide instructions to your system to operate hardware devices.

When these become corrupt or outdated, you start experiencing problems like error code 14. To resolve, locate corrupted drivers and update them. You can do it both manually and automatically. We’ll discuss both ways.

For a manual driver update, go to the start menu, control panel, and then Device Manager. Now go through all devices listed to locate problematic drivers. To identify problematic drivers, look for yellow exclamation marks next to each device. Devices with yellow exclamation marks indicate that driver issues. To repair, right-click on each hardware device and select update driver.

Method 4 - Install DriverFIX - Alternative to Manual Driver Update

Updating each driver separately and manually is a stressful and frustrating task. This can take a lot of your time. Sometimes, you may also have to download new driver versions from the internet to install perform updates. To avoid the hassle and save time, it is advisable to install a program like DriverFIX.

This user-friendly and intuitive software is based on sophisticated technology featuring an intelligent programming system that automatically detects all your PC drivers in seconds.

Once you install this software on your system, it instantly identifies problematic drivers and matches them to the latest versions. It updates PC drivers immediately thereby resolving the error code 14 problem in a few seconds. It enables accurate installations and ensures that your PC runs at its optimum level.

More importantly, with this software installed on your PC, you don’t have to worry about keeping track of your driver updates anymore. The software updates drivers on a regular basis with new and compatible versions ensuring that your PC functions properly and you don’t experience any type of Device Manager error code. It is easy to use and install. It is compatible with all Windows versions.

Click here to download DriverFIX to resolve error code 14 on your system right away.

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Razer is making only 1337 smartwatches
razer smartwatchRazer had some strange dives into stuff not really aimed at gamers and the gaming community overall like its Zephir smart mask and now it is venturing into the area of smartwatches teaming up with Fossil. I am not clear if this initiative was set in motion by Razer or Fossil and I really do not know why limited production numbers. Officially named RAZER X FOSSIL GEN 6 SMARTWATCH, this watch comes with the official following text on Razer's page:
Way more. Way faster. Way ahead of the game. Get time on your side with the limited-edition Razer X Fossil Gen 6 Smartwatch—only 1,337 pieces worldwide. Designed for the next generation of gamers, supercharge your style with customizable straps, dials, Razer Chroma™ RGB effects, and more.
Now, I am a fan of Razer and I like their products, mostly keyboards and mouse altho chair is also very good and in top of the product line in that field but I can not really stand behind this product and decision, and the only reason why I can not stand behind it is this 1337 (leet, or elite) a limited number of available pieces that is nothing more than a gimmick to sell watches at a higher price. Watch itself is not really bad, as a matter of fact, it has some solid hardware statistics.

Technical characteristics

Featuring a 1.28-inch AMOLED Display with 3 unique Razer watch faces (Analog, Text, Chroma*), 4 customizable Razer Chroma™ RGB effects, and 2 custom-designed, interchangeable straps, this Razer's baby is packing 44mm, Stainless Steel case with 22mm, straps. It runs on Wear OS by Google as an operating system of a choice and under software, it is packing Qualcomm Snapdragon Wear 4100+ CPU paired with 1GB of RAM and 8GB Storage. The display is running at 416x416 resolution with 326ppi. Watch input is with 2 configurable Push buttons, One rotating Home button, touchscreen, and voice. It has in it a loudspeaker, microphone, and vibration. Connection is via Bluetooth 5.0, GPS, NFC SE, and Wi-Fi. The battery can in their word work for 24 Hr + multi-day Extended Mode **Varies based on usage and after updates install**. USB data cable with magnetic dock snaps to split rings on the watch case back and spins 360 degrees for ease of use. Approximately half an hour to reach 80%. Sensors included in the watch itself are: Accelerometer, Altimeter, Ambient Light, Compass, Gyroscope, Off-body IR, PPG Heart Rate, SPO2. Smartwatch is water-resistant up to 3 ATM & it comes with preloaded apps like: Agenda, Alarm, Battery-Optimized Activity Mode, Calendar, Cardio Level Tracking, Cardiogram, Contacts, Enhanced Phone Dialer App, Google Assistant, Google Fit (Workout, Heart Rate, Goals, Breathe), Google Maps, Google Pay™, Google Play Store, Nike Run Club, Noonlight, Smart Battery Modes, Spotify, Stopwatch, Timer, Translate, Wellness Apps with Sleep Tracking.

Conclusion

Watch is Dropping on 01.10.22, 8 AM PST which is 4 days from now and altho it is an interesting device with solid hardware I can not stand behind it due to its limited edition numbers and with $329 price tag. With the same amount of money, you can get yourself Samsung or Apple watch with more features packing. But of course, that is just my personal preference and if you want to own this limited edition Razer smartwatch, go for it.
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Cortana can’t connect to the Internet
One of the most sophisticated Artificial Intelligence or AI assistants there is in the market is Cortana. However, no matter how sophisticated this AI assistant may be, there are still times when you encounter issues with it. So if your Cortana is not connecting to the internet, worry not for this post will guide you in fixing the problem. This connection issue in Cortana might have something to do with the settings, network connectivity, or your Microsoft account. In addition, it could also be that the Firewall or antivirus program interferes with its connection. Whichever the case is, here are some possible solutions that could help you resolve the problem.

Option 1 – Try to power cycle the modem, router, and computer

  • Connect the modem, router, and the PC hard-wired and then switch all of these three devices off.
  • Turn on the modem and wait for 30 seconds.
  • Turn on the router and wait for 30 seconds as well.
  • Finally, turn on the computer and check if you can now successfully connect to the internet.

Option 2 – Check if your router or ISP is properly working

Since the basis for this issue is that Cortana is not connecting to the internet even though you are able to access websites using your browser, you might want to check your router or ISP (Internet Service Provider) and see if they’re functioning properly.

Option 3 – Try changing your internet connection

You can also try changing your internet connection and see if it fixes the problem. If you are using Ethernet, you can try connecting to a Wi-Fi connection and see if Cortana is able to connect or not.

Option 4 – Try to run the Search and Indexing troubleshooter

You might also want to run the Search and Indexing troubleshooter in Windows 10 as it checks whether the settings for Cortana are in place and automatically corrects any issues if the update or software installation has changed the settings. To run it just click on the Start button and select Settings > Updates and Security > Troubleshoot. From there, select the Search and Indexing Troubleshooter. Note: You can also run the Network Troubleshooter as it can also help in resolving the issue especially if the problem is in the network.

Option 5 – Try to remove Proxy

Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 6 – Verify your Microsoft account

In some cases, Cortana might not be able to connect to the internet because your Microsoft account is no longer verified. This usually happens when you use a two-step authentication system with your Microsoft account. To verify it, just open Settings and click on Accounts. After that, check if you have a Verify hyperlink under your Microsoft account or not then click on Verify. Afterward, follow the next on-screen prompts to verify your Microsoft account. Once your account is verified, restart your computer.

Option 7 – Try resetting Cortana

  • Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
  • Restart your PC.
  • After your computer boots, launch Cortana again and check.

Option 8 – Try to reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.
  • First, right-click on the Start button and click on the Windows Powershell (Admin) option from the list.
  • Next, type the following command and hit Enter to execute it:
Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
  • Restart your computer and check if Cortana is now able to connect.
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