Fix 0xd00000e5, 0x8007139f, 0x80090030 PIN

The quickest and easiest way to log into your computer is when you use the PIN feature in Windows 10. Even though it is a bit slower compared to biometric logins such as Fingerprint and Iris scanning that comes under Windows Hello, the PIN feature is definitely less complicated. However, just like any other module of the software, it is also prone to some errors. In this post, you will be guided in fixing several PIN errors such as 0xd00000e5, 0x8007139f, and 0x8009003. These errors could be caused at different points in time like when you change or create a PIN or when you log into your computer.

To fix the 0xd00000e5, 0x8007139f and 0x8009003 PIN errors, there are various solutions you can try. You may empty the contents of the NGC folder or remove and change the PIN or the password. You could also use the Group Policy Editor or reset the ACLs in the NGC folder as well as run built-in tools like System File Checker and the DISM tool.

Option 1 – Take ownership of the NGC folder and delete its contents

  • Boot your computer first into Safe Mode.
  • Next, you need to take ownership of the Ngc folder first and you can do that using Command Prompt.
  • Type “command prompt” in the Windows Search bar and then right-click on the relevant search result and select “Run as administrator”.
  • After that, if a User Account Control or UAC prompt appears, just click on Yes to proceed.
  • Next, type and enter this command: TAKEOWN /F C:WindowsServiceProfilesLocalServiceAppDataLocalMicrosoftNgc
  • Note that the <path> is the location of the folder or file in File Explorer.
  • Now type and enter this second command: ICACLS C:WindowsServiceProfilesLocalServiceAppDataLocalMicrosoftNgc /grant administrators:F
  • Finally, once the command has been executed, restart your computer.
  • Once your computer has restarted, delete all the contents in the Ngc folder and check if the error is now fixed.

Option 2 – Try to remove and change the PIN or password

The 0xd00000e5, 0x8007139f, and 0x8009003 PIN errors could be caused by some conflicting issues with the PIN or password you have set for the User Account of your computer. Thus, you have to remove or change the PIN or password to fix these PIN errors.

  • Remove the PIN by going to Settings > Accounts > Sign-in options.
  • From there, go to the PIN section and click on the Remove button.
  • You will be asked to verify your account to proceed in removing the PIN, enter your credentials.
  • Restart your computer and then set up a new PIN.
  • Once you’re done, restart your computer and check if the error is gone now.

Option 3 – Try to use the Group Policy Editor

  • Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
  • Next, navigate to this policy setting: Computer Configuration > Administrative Templates > System > Logon
  • After that, double click on the “Turn on convenience PIN Sign-in” option located on the right-side panel.
  • Then set its radio button to Enabled. You will see the following description when you do so:

“This policy setting allows you to control whether a domain user can sign in using a convenience PIN. If you enable this policy setting, a domain user can set up and sign in with a convenience PIN. If you disable or don’t configure this policy setting, a domain user can’t set up and use a convenience PIN. Note: The user’s domain password will be cached in the system vault when using this feature. To configure Windows Hello for Business, use the Administrative Template policies under Windows Hello for Business.”

  • After setting the radio button to Enabled, it will turn on the Logins in your computer using the PIN.
  • Close the Group Policy Editor and restart your computer for the changes to take effect.

Option 4 – Try to reset the ACLs in the Ngc folder

  • Type “command prompt” in the Windows Search bar and then right-click on the relevant search result and select “Run as administrator”.
  • After opening Command Prompt with admin privileges, execute this command: C:/Windows/Service/Profiles/Local/Service/AppData/Local/MicrosoftNgc /T /Q /C /RESET
  • The command you entered will start checking for errors and fix them automatically.

Option 5 – Run the System File Checker scan and the DISM tool

System File Checker:

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Now restart your computer.

DISM tool:

  • Open Command Prompt.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-image /Restorehealth
  • After that, wait until the process is finished and do not close the window as the process will probably take a couple of minutes.
  • Once it’s done, restart your computer.

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Fix Folder Redirection Failed in Windows
If you got an error message saying, “Folder Redirection Failed, Failed to build the list of regular subfolders, Access is Denied” after you configured a new Group Policy Object or GPO which redirects User folders to a new network share or when you click on Reset default location under the Windows File Explorer or Folder Options, then you’ve come to the right place as this post will show you how to resolve this kind of error on your Windows 10 computer. Follow the given options below carefully to fix the “Folder Redirection Failed” error.

Option 1 – Take Ownership of the folder

If you are not able to access the folder could be one of the reasons why you’re getting the “Folder Redirection Failed” error and so you need to take ownership of the folder to resolve the problem. Before you proceed, make sure that your account is an admin account.
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  • Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
  • After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
  • Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
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Option 2 – Try to add Authenticated Users or Domain Computers

Make sure that the Folder Redirection group policy removal option is set to “Redirect the folder back to the user profile location when the policy is removed” when using the Folder Redirection. After that, you have to add Authenticated Users group with the “Read” permissions on the Group Policy Objects or GPOs. And if the Domain computers are part of the group of “Authenticated Users”. Note that by default, the “Authenticated Users” have these permissions on any new Group Policy Objects or GPOs. Once again, you have to add just “Read” permissions and not “Apply Group Policy” for “Authenticated Users”. Furthermore, to fix the “Failed to build the list of regular subfolders” errors, here are some options that could help.

Option a – Try to clear disk space

You might have to check if your disk is running out of space because if it is, then it will fail to create a list abruptly. And so you need to free up some disk space. You can either check on the files manually especially if you tend to keep your files at random places in your disk drive.

Option b – Find the Target route

You need to find the target route of the folder and then restore it if you are getting the “Failed to build the list of regular subdirectories” when you try to relocate the folder to the original location.

Option c – Try to change Ownership/Reset Defaults for all the User folders

If the “Failed to build the list of regular subdirectories” error pops up when you are trying to move a large number of files from one location to another, then you need to change the ownership of the folders as pointed out earlier.
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How to Fix the Blue Screen Locale ID 1033 Error Code

What is the Blue Screen Locale ID 1033 Error?

Blue screen locale id 1033 error as the name suggests, is a type of BSoD error. This error may occur during Windows startup, program load, or while the program is running. The error indicates poor PC maintenance and occurs without any warning. The error message is prompted in the following format:
Problem signature: Problem Event Name: BlueScreen OS Version: 6.0.6002.2.2.0.16.7 Locale ID: 1033
When the error occurs, the computer screen turns blue and the user is unable to view or access the program. It is advisable to fix the error right away, virtually because BSoD is a critical PC error, it can pose serious threats to your system.

Error Causes

The two most common causes of the occurrence of the Blue Screen Locale ID1033 error code are:
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  • Viral infection

Further Information and Manual Repair

You don’t need to hire a technician or be a computer whiz to resolve Blue Screen Locale ID1033 error code. Here are some methods that you can try to resolve this error on your PC. These methods are easy to perform and result-driven.

Method 1: Perform a PC Scan by Downloading an Anti-Virus

Since this error is indicative of a viral infection, it is suggested you perform a PC scan by installing an antivirus on your system. Make sure you download an antivirus that is powerful and has the ability to scan all kinds of viruses.

Method 2: Clean and Repair the Registry

Another alternative method is to clean and repair the registry. The Registry is a component of the PC that stores all information and activities performed on the PC. This includes both important and unnecessary files like junk files, cookies, internet history, temporary files, invalid entries, bad registry keys, and more. These files not only accumulate in the registry but also damage and corrupt it thereby generating error codes like the Blue Screen Locale ID1033 error code.
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The MP4 MIME-type is a video type that is mainly configured in IIS or Internet Information console. It is the one that instructs a web browser to use the default video application when running MP4 files from websites. MIME which stands for Multipurpose Internet Mail Extensions which offers a way to identify files on the Internet-based on their format and nature. For example, when a content-type header value like MP4 is defined in an HTTP response, the browser can be configured to open the file with the proper plugin. However, there are some servers that don’t have an associated MIME type to support MP4 files and so they fail to play these files. In such cases, you will encounter the “Unsupported video type or invalid file path” error, especially when you use the Internet Explorer browser in Windows 10. To fix this problem, you may have to configure the MP4 MIME type in IIS but you might find that IIS is not enabled in Windows 10 which is why you need to turn it on or enable it first. For more details, refer to the following instructions below.

Step 1 – Enable IIS:

  • Open Control Panel and go to Programs > Programs and Features.
  • From there, select “Turn Windows features on or off” to mark its checkbox.
  • After that, select “Web Management Tools” and expand its menu and look for “IIS Management Console”.
  • Click the OK button and then wait for a couple of seconds to allow Windows to successfully apply the changes made.

Step 2 – Configure the MP4 MIME type in IIS:

  • Go to Control Panel and from there, access Administrative Tools.
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  • Once confirmed, it will open the IIS console where you have to click the name of your IIS Server located on the left panel. This will enable several options in the central details section.
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  • Then type “.mp4” in the File Name Extension field and enter “video/mp4” in the textbox of the MIME Type.
  • Click the OK button to save the changes made. This should fix the “Unsupported video type or invalid file path” error on your Windows 10 computer.

Step 3 – Reset your browsers:

Mozilla Firefox

  • Open Firefox and click the icon that looks like three stacked lines located at the top-right section of the browser.
  • Next, select the question mark icon from the drop-down menu.
  • Then select “Troubleshooting information” from the slide-out menu.
  • After that, click on the “Reset Firefox” button located at the top-right section of the newly opened web page.
  • Now select “Reset Firefox” in the confirmation pop-up window that appears.

Google Chrome

  • Open Google Chrome, then tap the Alt + F keys.
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  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Internet Explorer

  • Launch Internet Explorer.
  • Next, click the wrench icon for Settings.
  • Then click Internet Options.
  • After that, go to the Advanced tab.
  • From there, click the Reset button. This will reset Internet Explorer’s settings to their default condition.
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“Windows could not start the service on Local Computer. Error 1083: The executable program that this service is configured to run in does not implement the service.”
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  • KERNEL DATA INPAGE
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To fix the Blue Screen error associated with the ACPI.sys file, refer to the instructions provided below.

Option 1 – Try to recreate the ACPI.sys file

If the first option didn’t work, the next thing you can do is to recreate the ACPI.sys file. Every time your Windows 10 PC boots up, it looks for all the system drivers in place and if it is unable to find them, it tries to create them. This is why if you remove your corrupt driver file, chances are, you might get a fixed file recreated just for you. How? Refer to the steps below.
  • Boot your Windows 10 PC in Safe Mode.
  • Then open File Explorer and navigate to this location: C:/Windows/System32/drivers
  • From there, look for the file named ACPI.sys and rename it to ACPI.old.
Note: As you can see, the file’s extension has changed from .sys to .old.
  • Now restart your computer and check if the ACPI.sys Blue Screen error is now fixed.

Option 2 – Try to update or rollback the ACPI Driver

The first thing you can try to fix the Storport.sys Blue Screen error is to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Tap the Win + X keys to open the Win X menu and from there, select the Device Manager.
  • After opening the Device Manager, look for the ACPI.sys driver and right-click on it, and then select Properties.
  • Next, go to the Driver section. Note that the rollback option would only be available if you’ve recently updated the ACPI.sys driver. So if you can’t see it then click on the Update Driver button.
  • After that, Windows will automatically check for the problems that could be related to the Blue Screen error.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can also directly download the relevant drivers of your computer from the manufacturers’ website. So if you have an SSD, the issue might be due to an old storage driver. On the other hand, if updating the ACPI driver, didn’t work, you can also try to copy the ACPI.sys system driver file from the System32 folder of another computer that’s functioning properly and runs the same Windows OS version. Afterward, place it on your problematic computer and check if it fixes the BSOD error or not.

Option 3 – Run System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Reboot your PC.

Option 4 – Run the Blue Screen Troubleshooter

Troubleshooting Blue Screen of Death errors wouldn’t be complete without the Blue Screen troubleshooter. As you know, it is a built-in tool in Windows 10 that helps users in fixing BSOD errors like ACPI.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 5 – Run System Restore

  • Tap the Win + R keys to open the Run dialog box.
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A Quick Guide to Resolving Error 0146 on Your Dell Laptop

Error 0146 - What is it?

Dell laptop is a great choice for laptop users who like to have the best configuration, fast working platform, and long warranty period. But this does not mean that your errors can’t pop up on Dell laptops. Users can experience a variety of hardware and software-related issues on Dell laptops. And one such error is the error code 0146. This is a typical Dell laptop hard drive-related error code. It can cause your Dell laptop to freeze and system applications to stop responding for a long period of time. Therefore, it is recommended to fix the error immediately.

Solution

Restoro box imageError Causes

Error 0146 may be triggered due to several reasons on your system. These include:
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  • Viral infection
  • Hard drive issues

Further Information and Manual Repair

The good news is that error 0146 is easy to fix. Here are some of the easy do it yourself methods that you can try to resolve error 0146 on your system:

Method 1 - Run a Virus Scan

Malware and viruses can corrupt and damage the hard drive and trigger error 0146. In such an event, it is recommended that you open your antivirus, update it and run a full virus scan on your PC. Once the scan is complete, remove all the viruses. This will hopefully resolve the error 0146.

Method 2 - Run Your Laptop in Safe Mode and Clean Boot

Another alternative is to run your Dell laptop in safe mode and clean boot. To do this, simply disconnect all the attached devices like wireless printers, routers, and USB keys and turn off your laptop. Turn it on again and then press and hold the F8 key. Make sure you do it quickly before the Windows logo comes up. Now select ‘Safe mode with networking’ and press enter. After that, open System Configuration Utility by going to the start menu and typing ‘msconfig’ in RUN, and then click OK. In the System Configuration Utility click General then selective startup. Now uncheck the load startup items box ad select services and then check the hide all Microsoft services box and disable all. To apply these changes, click ‘Apply’ and then OK.  Now restart your laptop.

Method 3 - Change to SATA Drive

Sometimes error 0146 may pop up due to hard drive configuration changes. If this is the reason for error occurrence, then simply go to Dell Laptop BIOS. Check whether the hard drive configuration has been changed to AHCI SATA from SATA Drive. If it has changed, then it is advisable to change it back to SATA Drive. When you are done back up all your data, and then format your hard drive. It is important to create a backup because formatting will make you lose all your data. Once you format the hard drive, reinstall Windows from scratch.

Method 4 - Run a Registry Scan

If the error 0146 results due to program corruption then there is a possibility that the underlying reason might be registry damage. Therefore it is advisable to run a registry scan and repair it. To do so, download Restoro. This is a cutting-edge and user-friendly PC Fixer integrated with a registry cleaner. Run it to scan for registry issues. It removes all obsolete files corrupting and damaging the registry, repairs important and damaged system files and cleans the registry in the shortest time. Click here to download Restoro and resolve error 0146.
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Often when we connect to the internet were browsing indexed pages through some well-known search engine, usually Google. But beneath the so-called normal internet lurks deep and dark web. You might have heard of the deep web and dark web if you have some geeky friends and we are here to explain what exactly is the deep and dark web. The first thing to know is that the deep and dark web is not the same thing and they coexist separately from one another, you could say that beneath the deep web lies the dark web, yet another layer of the internet. So let us explore first the deep web. What is exactly a deep web?

Deep web, hidden web, or invisible web

as sometimes referenced are part of worldwide web not indexed by search engines, meaning that engines do not basically see and index content of deep web sites. The content of the deep web is hidden behind HTTP forms and includes many very common uses such as webmail, online banking, private or otherwise restricted access social-media pages and profiles, some web forums that require registration for viewing content, and services that users must pay for, and which are protected by paywalls, such as video on demand and some online magazines and newspapers. The content of the deep web can be located and accessed by a direct URL or IP address but may require a password or other security access to get past public website pages. While it is not always possible to directly discover a specific web server's content so that it may be indexed, a site potentially can be accessed indirectly (due to computer vulnerabilities). To discover content on the web, search engines use web crawlers that follow hyperlinks through known protocol virtual port numbers. This technique is ideal for discovering content on the surface web but is often ineffective at finding deep web content. For example, these crawlers do not attempt to find dynamic pages that are the result of database queries due to the indeterminate number of queries that are possible. It has been noted that this can be (partially) overcome by providing links to query results, but this could unintentionally inflate the popularity of a member of the deep web.

Dark WEB

The dark web is the World Wide Web content that exists on darknets: overlay networks that use the Internet but require specific software, configurations, or authorization to access. Through the dark web, private computer networks can communicate and conduct business anonymously without divulging identifying information, such as a user's location. The dark web forms a small part of the deep web, the part of the Web not indexed by web search engines, although sometimes the term deep web is mistakenly used to refer specifically to the dark web. The darknets which constitute the dark web include small, friend-to-friend peer-to-peer networks, as well as large, popular networks such as Tor, Freenet, I2P, and Riffle operated by public organizations and individuals. Users of the dark web refer to the regular web as Clearnet due to its unencrypted nature. The Tor dark web or Onionland uses the traffic anonymization technique of onion routing under the network's top-level domain suffix .onion.

Dark & Deep WEB difference

The dark web has often been conflated with the deep web, the parts of the web not indexed (searchable) by search engines. The dark web forms a small part of the deep web but requires custom software in order to access its content. This confusion dates back to at least 2009. Since then, especially in reporting on Silk Road, the two terms have often been conflated, despite recommendations that they should be distinguished. Darknet websites are accessible only through networks such as Tor ("The Onion Routing" project) and I2P ("Invisible Internet Project"). Tor browser and Tor-accessible sites are widely used among darknet users and can be identified by the domain ".onion". While Tor focuses on providing anonymous access to the Internet, I2P specializes in allowing anonymous hosting of websites. Identities and locations of darknet users stay anonymous and cannot be tracked due to the layered encryption system. The darknet encryption technology routes users' data through a large number of intermediate servers, which protects the users' identity and guarantees anonymity. The transmitted information can be decrypted only by a subsequent node in the scheme, which leads to the exit node. The complicated system makes it almost impossible to reproduce the node path and decrypt the information layer by layer. Due to the high level of encryption, websites are not able to track the geolocation and IP of their users, and users are not able to get this information about the host. Thus, communication between darknet users is highly encrypted allowing users to talk, blog, and share files confidentially.

Darknet

The darknet is also used for illegal activity such as illegal trade, forums, and media exchange for pedophiles and terrorists. At the same time, traditional websites have created alternative accessibility for the Tor browser in an effort to connect with their users. ProPublica, for example, launched a new version of its website available exclusively to Tor users.
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The Windows Update service, just like other services in Windows 10 may sometimes experience some issues and stop behaving properly. One of the issues you might encounter as you use the Windows Update service is the Windows Update error 0x8024A10A. This kind of error code signifies that the Windows Update service is shutting down. So if you encounter this error, read on as this post will guide you on how you can fix it. When you receive the Windows Update error 0x8024A10A, you may see this error message on your screen: “USO_E_SERVICE_SHUTTING_DOWN indicates that the WU Service is shutting down. This may happen due to a very long period of time of inactivity, a system hang leading to the service being idle and leading to the shutdown of the service. Ensure that the system remains active and the connections remain established to complete the upgrade.” You could try to restart your computer to resolve the problem since there are instances when a simple restart can fix errors. However, if it does not work, you might find the options provided below useful.

Option 1 – Try to restart the Windows Update Service

The first thing you can do to fix Windows Update error 0x8024A10A is to restart the Windows Update Service from the Services Manager. To do so, follow these steps:
  • In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “services.msc” in the field and hit Enter to open the Services Manager.
  • After opening the Services Manager, look for the Windows Update Service.
  • Once you found it, right-click on it and check if the Service is stopped. If it is, then select the Start option. On the other hand, if the Windows Update Service is already started, just select the Restart option.
  • After that, try to run the Windows Update again and see if the error 0x8024A10A is now fixed.

Option 2 – Run the Windows Update Troubleshooter

Since the Windows Update troubleshooter reviews the status of the services that support the process, it would prompt and fix it if there is anything that’s not right. Thus, you might want to run a built-in Windows Update troubleshooter to resolve the Windows Update error. It is one of the things you can check out as it is known to automatically resolve any Windows Update errors like error 0x8024A10A. To run this troubleshooter, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Run Microsoft’s online troubleshooter

Aside from the Windows Update troubleshooter, running Microsoft’s online troubleshooter might also help you fix the Windows Update Error 0x8024A10A. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.

Option 4 – Try to run the Windows Update Service in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing Windows Update error code 0x8024A10A. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to run the Windows Update Service again and see if Windows Update error 0x8024A10A is now gone.
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Fix Something went wrong with the projection
As you know, Windows 10 is created with the goal of developing an operating system that caters to users’ needs and enhances productivity. That’s why modern computers that are running the Windows 10 OS have the capabilities to project their screen to an external display wirelessly. That said, Microsoft has a dedicated and pre-installed app called Connect which helps another device to project their screen on the computer. However, this feature is kind of delicate and won’t work unless it’s properly configured. So if some configuration does not work out well, it will throw an error message that says
“Something went wrong with the projection”.
This kind of error is caused by some issues with the Display driver, hardware, corrupted or damaged system files, and so on. And to fix it, there are several methods you can check out. You can try to update, roll back or reinstall the Display drivers. You could also run the Network Adapter troubleshooter or the Video Playback troubleshooter as well as run System Restore to undo any recent changes that might have triggered the error or reset your Windows 10 computer without deleting any files. For more details, refer to each one of the options provided below.

Option 1 – Try to update or rollback the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in MSC into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: If updating the Graphics driver didn’t fix the problem, you can also try to roll back to its previous version and see if that helps or you could also try to roll back, update or reinstall the Network Adapter drivers.

Option 2 – Try to run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:
  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
  • Restart your computer.

Option 3 – Try to run the Video Playback troubleshooter

If the Network Adapter troubleshooter didn’t work in fixing the problem, you can try to run the Video Playback troubleshooter instead. To run it, simply go to Settings > Update & security > Troubleshoot. From there, scroll down until you see the Video Playback option and then click on the “Run the troubleshooter” button to get started. This troubleshooter will detect and automatically fix any problems related to video playback so it should help fix the error.

Option 4 – Try performing a System Restore

You might also want to perform a System Restore that might help you in fixing the error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 5 – Reset your computer

  • Tap the Win key or click on the Start button located in the Taskbar.
  • Then click on the Power button at the bottom right portion of the screen.
  • Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.
Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.
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