Could not start Diagnostic Policy Service

What is error 0x800ccc17?

This is a typical Outlook Express error code. Outlook Express is email software by Microsoft. This error may pop up when sending or receiving emails on your Outlook Express. It cancels email sending and receiving operations. In other others, the 0x800ccc17 error code hampers your email communication via Outlook Express account. This error message is displayed in the following format:

0x800CCC17 - User cancelled operation

Solution

Error Causes

0x800ccc17 error code may appear on your PC due to multiple reasons. These include:

• Issues with Pop3uid.dbx file (this file supports Outlook Express software on Windows Vista)
• Viral infection
• Registry corruption

No matter what the underlying reason for this error code may be, it is advisable to resolve the issue right away without any delay. This error may cause great deal of inconvenience. It may lower your office productivity badly especially if you interact and communicate with people of other office departments via your Outlook Express account.

Further Information and Manual Repair

Here are some of the best and efficient do-it-yourself methods to resolve the 0x800ccc17 error code on your system. These methods are very easy to work around and do not require any kind of technical expertise.

Method 1 - Restart Your PC

Sometimes this might error can be resolved by simply rebooting your system. So, restart your PC and try using your Outlook Express account again. If it works, the error is resolved. However, if it persists then try other methods given below.

Method 2 - Rename pop3uid.dbx File on Your System

If the underlying cause of error 0x800ccc17 is related to pop3uid.dbx file damage, then simply rename it to resolve. This can be done by searching for the file pop3uid.dbx. After locating it rename it to ‘pop3uid.bak’. Now reopen Outlook Express and try sending or receiving emails again. If the operations are executed successfully then the error is resolved.

Method 3 - Remove Viruses

Viruses can infect your PC without you knowing about it. These malicious programs usually enter your system through phishing emails and file downloads. If the error 0x800ccc17 is triggered due to viral infection then it is advisable to install a powerful antivirus and remove all viruses from your PC.

Method 4 - Repair the Registry

If you don’t clean the registry frequently it fills up with unnecessary and obsolete files like junk files, cookies, internet history, and bad registry entries. These files then corrupt and damage the registry thereby generating codes like error 0x800ccc17. To resolve this, you first need to remove all these unnecessary files and repair the registry. Though this can be done manually if you are not technically sound, it may be time-consuming and slightly tricky. Therefore it is advisable to download Restoro. This is a powerful registry cleaner that wipes away all obsolete files instantly, cleans the registry, and repairs it in seconds. Click here to download Restoro and fix error 0x800ccc17 on your PC today.

CinematicFanatic (by MyWay) is a browser extension for Google Chrome that may come bundled with other free software that you download off of the Internet. When installed CinematicFanatic will set the homepage and search engine for your web browser to http://search.myway.com

While browsing the internet with this extension installed, you will see additional ads, sponsored content, and even pop-up ads throughout your browsing sessions. While CinematicFanatic is active, it will log user information, visited websites, product categories. This information is later used/sold to better display targeted ads through your web pages as sponsored content and banner ads.

CinematicFanatic has been marked as a Browser Extension by several popular anti-malware scanners, and due to its information-gathering behavior, it is recommended to remove it from your computer.

About Browser Hijackers

Browser hijack is a very common type of internet fraud where your web browser configurations are modified to allow it to do things you never intend. Browser hijacker malware is developed for many different reasons. These are typically used to force visitors to predetermined sites, manipulating web traffic to generate ad revenue. Even though it may seem naive, all browser hijackers are dangerous and thus always regarded as security risks. They not only screw up your web browsers, but browser hijackers can even modify the computer registry to make your PC susceptible to other forms of hacking.

How to know if your internet browser is hijacked

There are several symptoms of browser hijacking. Here are a few of them: 1. home-page is modified 2. bookmark and the new tab are likewise changed 3. The default search page of your browser is altered 4. you’ll see multiple toolbars in your internet browser 5. you will find random pop-ups start showing regularly 6. websites load slowly and often incomplete 7. You simply can’t access particular sites, particularly anti-malware websites.

How they get into your computer or laptop

Browser hijackers could use drive-by downloads or file-sharing websites or perhaps an e-mail attachment in order to reach a targeted computer. Many web browser hijackings originate from add-on programs, i.e., browser helper objects (BHO), toolbars, or plug-ins added to browsers to provide them additional functionality. A browser hijacker could also come bundled up with some freeware which you unintentionally download to your PC, compromising your internet security. Some of the well-known hijackers are CinematicFanatic, Babylon Toolbar, Conduit Search, Sweet Page, OneWebSearch, and CoolWebSearch. Browser hijackers could disrupt the user’s web surfing experience greatly, keep track of the websites visited by users and steal financial information, cause difficulty in connecting to the net, and ultimately create stability issues, making applications and systems crash.

Browser hijacker removal

Certain browser hijacking could be easily reversed by discovering and removing the corresponding malware software through your control panel. Having said that, many hijackers are really tenacious and need specialized tools to eliminate them. Additionally, manual removals demand deep system understanding and thus can be a very difficult job for inexperienced computer users. You might opt for automatic browser hijacker removal by simply installing and running an efficient anti-malware program. One of the top tools for fixing browser hijacker infections is SafeBytes Anti-Malware. It assists you to get rid of any pre-existing malware on your system and gives you real-time monitoring and protection from new threats. Together with the antivirus tool, a system optimizer, such as SafeBytes’s Total System Care, will help you in removing all related files and modifications in the computer registry automatically.

What To Do When You Cannot Download Safebytes Anti-Malware?

Viruses could cause a lot of damage to your PC. Some malware is designed to interfere with or block things that you’d like to do on your personal computer. It may not allow you to download anything from the net or it will stop you from accessing a few or all of the sites, especially the antivirus sites. If you’re reading this, chances are you’re stuck with a malware infection that is preventing you to download and/or install the Safebytes Anti-Malware program on your PC. Refer to the instructions below to remove malware in alternate ways.

Install in Safe Mode

In Safe Mode, you can change Windows settings, uninstall or install some applications, and get rid of hard-to-delete viruses and malware. In case the malicious software is set to load automatically when the PC starts, shifting into this particular mode may prevent it from doing so. In order to get into Safe Mode or Safe Mode with Networking, press the F8 key while the computer is starting up or run MSCONFIG and look for the “Safe Boot” options under the “Boot” tab. Once you’re in safe mode, you can try to install your anti-malware software program without the hindrance of the virus. Now, you can run the anti-malware scan to remove viruses and malware without hindrance from another application.

Switch to an alternate browser

Web-based malware could be environment-specific, targeting a particular browser or attacking specific versions of the browser. If you appear to have a virus attached to Internet Explorer, then switch to a different browser with built-in safety features, such as Firefox or Chrome, to download your preferred antivirus program – Safebytes.

Install and run anti-virus from the USB drive

Another solution is to store and operate an antivirus software program entirely from a Thumb drive. Adopt these measures to use a USB drive to clean your corrupted PC. 1) Download the anti-malware on a virus-free PC. 2) Plug the Flash drive into the uninfected computer. 3) Double-click the Setup icon of the anti-malware software to run the Installation Wizard. 4) When asked, select the location of the pen drive as the place where you would like to put the software files. Follow the instructions on the computer screen to finish off the installation process. 5) Transfer the USB drive from the uninfected computer to the infected computer. 6) Double-click the EXE file to run the Safebytes program right from the pen drive. 7) Hit the “Scan Now” button to start the malware scan.

SafeBytes Anti-Malware - More Protection For You

If you’re looking to purchase anti-malware for your computer, there are various brands and utilities for you to consider. A few of them are excellent, some are ok types, and some will damage your computer themselves! While looking for antivirus software, choose one that provides reliable, efficient, and complete protection against all known viruses and malware. Amongst few good applications, SafeBytes Anti-Malware is the highly recommended software for the security-conscious user. SafeBytes can be described as a highly effective, real-time antivirus application that is created to assist the regular computer end user in protecting their computer from malicious threats. This tool can easily identify, remove, and protect your PC from the most advanced malware intrusions including spyware, adware, trojan horses, ransomware, worms, PUPs, parasites along other potentially harmful software applications.

SafeBytes carries a variety of features that can help you protect your PC from malware attacks and damage. A few of them are given as below:

Best AntiMalware Protection: By using a critically acclaimed malware engine, SafeBytes offers multilayered protection that is designed to catch and remove viruses and malware that are concealed deep inside your computer system. Real-Time Protection: SafeBytes gives round-the-clock protection for your computer limiting malware attacks instantly. This utility will always monitor your PC for suspicious activity and updates itself regularly to keep abreast of the latest threats. Safe Browsing: Safebytes allots all websites a unique safety score that helps you to get an idea of whether the website you’re about to visit is safe to view or known to be a phishing site. Fast Multi-threaded Scanning: SafeBytes’s virus scan engine is one of the fastest and most efficient within the industry. It's targeted scanning tremendously increases the catch rate for viruses that are embedded in various computer files. Light-weight Tool: SafeBytes is a lightweight and easy-of-use antivirus and anti-malware solution. As it uses minimal computer resources, this application leaves the computer’s power exactly where it belongs to: with you. Premium Support: You will get 24/7 technical support to quickly resolve any issue with your security tool. SafeBytes will keep your computer safe from most advanced malware threats automatically with hardly any input needed from you again. Now you may understand that this software does more than just scan and remove threats on your PC. If you’re trying to find a comprehensive anti-malware program that’s still simple enough to use, SafeBytes Anti-Malware is exactly what you will need!

Technical Details and Manual Removal (Advanced Users)

If you don’t want to use a malware removal software and prefer to get rid of CinematicFanatic manually, you may do so by going to the Windows Add/Remove Programs menu in the Control Panel and delete the offending program; in cases of web browser plug-ins, you could remove it by going to the browser’s Add-on/Extension manager. It is also recommended to factory reset your web browser settings to their default state. Lastly, check your hard drive for all of the following and clean your registry manually to get rid of leftover application entries after uninstallation. Please note that only professional users should try to manually edit the registry because removing any single critical system file leads to a serious problem or even a system crash. In addition, some malware is capable of replicating itself or preventing its deletion. It is advised that you do the removal process in Windows Safe Mode.

One of the most popular and most used web browsers commonly used by Windows users is Google Chrome. This well-known web browser has been introducing various features recently in order to stay at the top. However, it makes the web browser a lot more complex and thus prone to errors. Although this may not be a big deal, it can be quite annoying as it can interrupt your web browsing. There are various errors that can come up with this level of complexity of the web browser. One of these errors is the “This site can’t be loaded from the cache, ERR_CACHE_MISS” error message that can suddenly appear while you browse the web using your Google Chrome browser on your Windows 10 PC. Take note that when you encounter this particular error, there really is no direct fault in the Chrome browser as there are also issues with caching the website data locally in the computer. Moreover, this error can also occur when a website is coded in an incorrect manner or if there are some browser extensions or toolbars that are in conflict with the proper functioning of the website. To fix the ERR_CACHE_MISS error in Google Chrome, refer to the possible solutions laid out below.

Option 1 – Try clearing browser data

There are times when some data in the browser is conflicting with the loading of the website and triggers errors like ERR_CACHE_MISS. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.

• Open your Google Chrome browser.
• After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
• Now select every checkbox that you see and click on the Clear browsing data button.
• Then restart your Chrome browser and check if you can now open any website or not.

Option 2 – Try using the Developer Tools

You can also try using the Developer tools in Google Chrome to help you fix the ERR_CACHE_MISS error. Refer to the steps below to do so.

• Open Google Chrome.
• Tap the Ctrl + Shift + I keys on your keyboard and then tap the F1 key to open the Settings tab inside the Chrome Developer Tools.
• Next, select the Disable cache option while DevTools is open and apply those settings.
• After that, refresh your browser and check if the entries you’ve seen previously in the Network tab are gone.
• Now try to load the same webpage again and see if the problem is resolved.

Option 3 – Reset Winsock, TCP/IP & Flush DNS

Resetting Winsock, TCP/IP, and flushing DNS might help you resolve the ERR_CACHE_MISS error. To do so, follow these steps:

• Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
• After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.

1. netsh winsock reset – type in this command to reset Winsock
2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
3. ipconfig /flushdns – type in this command to flush the DNS cache

• Next, restart your PC and check if the problem’s fixed.

Option 4 – Get rid of any conflicting browser extensions

• Open Chrome and press Alt + F keys.
• Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
• Click the Recycle bin and select Remove.
• Restart Chrome and press Alt + F keys again.
• Proceed to On Startup and mark Open a specific page or set of pages.
• To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.

Note: If removing the browser extensions or toolbars didn’t work, you can also try to reset your Google Chrome browser.

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

Athwbx.sys or the Qualcomm Atheros driver file is known to trigger several Blue Screen of Death errors. This occurs when the driver gets corrupted or when the operating system is unable to access or find it. In addition, bad sectors in the hard disk or RAM can also cause BSOD errors. The athwbx.sys file is known to cause the following BSOD errors listed below:

• SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (athwbx.sys)
• STOP 0x0000000A: IRQL_NOT_LESS_EQUAL (athwbx.sys)
• STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED (athwbx.sys)
• STOP 0×00000050: PAGE_FAULT_IN_NONPAGED_AREA (athwbx.sys)
• Your PC ran into a problem and needs to restart. You can search online later for this error: athwbx.sys

Before you proceed with the troubleshooting tips given below, you might want to try performing System Restore as it could resolve Blue Screen errors caused by the athwbx.sys file. To run System Restore, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first.

Option 1 – Try recreating the athwbx.sys file

The first thing you can try is to recreate the athwbx.sys file. Every time your Windows 10 PC boots up, it looks for all the system drivers in place and if it is unable to find them, it tries to create them. This is why if you remove your corrupt driver file, chances are, you might get a fixed file recreated just for you. How? Refer to the steps below.

• Boot your Windows 10 PC in Safe Mode.
• Then open File Explorer and navigate to this location: C:/Windows/System32/drivers
• From there, look for the file named sys and rename it to athwbx.old.

Note: As you can see, the file’s extension has changed from .sys to .old.

• Now restart your computer and check if the athwbx.sys Blue Screen error is now fixed.

Option 2 – Try to update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Restart your computer.

Option 4 – Try to run the CHKDSK utility

Running the CHKDSK utility might also help you resolve the athwbx.sys Blue Screen error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• Wait for the process to be completed and then restart your computer.

Option 5 – Run the Memory Diagnostic Tool

Running the Windows Memory Diagnostic tool in Windows 10 might also help you in fixing the athwbx.sys Blue Screen error. Refer to the steps below on how to run this tool:

• Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
• After that, it will give two options such as:
  • Restart now and check for problems (Recommended)
  • Check for problems the next time I start my computer
• Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.

Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 6 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like athwbx.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

DRIVER_IRQL_NOT_LESS_OR_EQUAL will cause your computer to go to the blue screen of death but do not worry there are solutions around this and we are here to instruct you on how to solve this.

1.  Uninstall and install network drivers

   DRIVER_IRQL_NOT_LESS_OR_EQUAL is most commonly tied to bad network drivers, whatever that be a corruption of the driver files or their incompatibility. So first thing is to check if this is the case. Press ⊞ WINDOWS + X to open the hidden menu in Windows and click on Device Manager. In the Device Manager expand Network adapters, choose adapter, right-click on it and choose Uninstall. Install latest driver or reboot so Windows will install the driver automatically

2. Update driver

   If you do not want to reinstall the driver or you are unable to for whatever reason updating the driver might do the trick. To update driver: Press ⊞ WINDOWS + X to open the hidden menu in Windows and click on Device Manager. In the Device Manager expand Network adapters, choose adapter, right-click on it and choose Update Driver.

3. Fix via Command prompt

   If both of the beforementioned solutions fail, try running the command prompt and fix the issue from there. Press ⊞ WINDOWS + X to open the hidden menu in Windows and click on Command Prompt (administrator) In command prompt type next line and press ENTERDEL /F /S /Q /A “C:\Windows\System32\drivers\mfewfpk.sys Reboot the system

4. Scan your PC for malware

   Sometimes corruption in the system is caused by malware, Scan your system for malware, viruses, etc.

5. Check connections or other hardware issues

   If all methods fail, open your PC case and check to see if connections everywhere are properly connected and tight. Clean your PC and turn it back ON

6. Use system restore

   If anything fails, use Windows system restore and bring back computer into a state where everything was working fine.

Changing Taskbar location in your Windows 10 is an easy task but lately, Microsoft has removed the option to just drag it to one side of the screen and place it there, now in order to change location we need to do a little more work but do not worry it is not difficult at all. Right-click on the taskbar to open its properties menu in the menu, on the bottom choose taskbar settings. Once the settings dialog opens, on the right side locate the taskbar location on screen. Click on the dropdown menu and choose the desired location for the taskbar.

Can’t Find Games on Twitch is a common error happening to a vast variety of people. The issue can be traced back to browser issues to others like malware infection. In this guide, we will provide you with common fixes on how to overcome this issue so you can continue watching your favorite streamer.

1. Sign out of Twitch, then sign back in

   If it is a browser issue or some glitch in the Twitch system simply signing out and then signing back in will solve the issue since information about the account will be resent to the twitch platform.

2. Refresh the application

   Sometimes servers are having high traffic and can get overloaded, refresh the application in the upper left corner to reload content.

3. Use browser instead of Twitch application

   If you are still having issues with the application, open the twitch website and access content there.

4. Close twitch

   But in task manager. Sometimes just closing it via the X button is not enough, some glitches stay and the application is still running in the background. Open task manager and close it from there.

5. Scan system for malware

   Scan the entire system for malware, various malware can halt twitch and cause issues.

6. Reinstall application

   If everything else failed, reinstall the application.

In case you don’t know, a teletype network, also known as Telnet, is a protocol that is meant for internet or LAN communication which is used primarily to control other computers effortlessly. And it is available as a command-line utility in Windows and helps users in opening a command-line interface for the remote computer. However, a lot of users have reported an error that states, “Telnet is not recognized as an internal or external command, operable program, or batch file” when you try to use it. If you are one of these users, then you’ve come to the right place as this post will guide you on how to fix this error in Windows 10. This kind of error means that the Telnet utility is not installed on your computer but Telnet is a default feature in Windows 10 so the protocol mainly is not enabled yet. The Telnet client is disabled by default in Windows 10 and to fix this error, you can try to enable the Telnet Client via Programs and Features or try to install Telnet using an elevated Command Prompt.

Option 1 – Try to enable the Telnet Client via Programs and Features

The first thing you can do is to enable the Telnet client using Programs and Features since it is disabled by default. To do that, follow the steps below.

• Tap the Win + R keys to open the Run dialog box and type “appwiz.cpl” in the field and hit Enter to open the Programs and Features window.
• Next, select the “Turn Windows features on or off” from the options given on the left-hand side.
• After that, look for the Telnet client from the list and check the checkbox next to it and then click on OK to save the changes made.
• Now restart your computer.

Option 2 – Try to install Telnet via an elevated Command Prompt

If enabling the Telnet client using Programs and Features didn’t work, then you can try to do it using Command Prompt instead. To get started, follow the steps given below.

• In the Windows Search bar, type “command prompt” in the field and right-click on Command Prompt from the search results, and select the “Run as administrator” option.
• Next, execute this command to enable the Telnet client: dism /online /Enable-Feature /FeatureName:TelnetClient
• Once the command has been executed, close the Command Prompt and restart your computer.

Fatal error C0000034 happens during the installation of the Windows update and if you are one of the unlucky users who sadly run into this, keep reading as we will provide solutions to this error and how to get around it. Start from point 1 to the bottom and hopefully you will have your PC back into working order in no time.

1. Run Windows Update troubleshooter

   Usually, a built-in Windows troubleshooter can solve issues painlessly and fast, my advice is to try this as the first option, it is a simple and clean solution worth trying and in 90% it solves the issue all by itself.

2. Do a clean boot

   Using task manager, remove all nonessential applications and services from starting up, reboot your computer, and once it is cleanly booted try re-running the update process again, if the issue was running the application this time everything will work since the problematic application is not running.

3. Reset Windows update components to the default

   This solution requires you to use the Reset Windows Update Agent Tool to reset Windows Update components to default or use this PowerShell script to reset Windows Update Client. You can also manually reset each Windows Update component to default and then re-run the update.

4. Disable firewall and antivirus

   Altho not likely it is still a possibility that some firewalls and antivirus can detect windows updates as malicious software and cut them off. If everything else failed, disable the firewall and your PC protection and when it is fully disabled try updating.

5. Do automatic startup repair

   This should be the last thing to do but if everything else failed, do it. Perform Windows 10 Startup Repair. Once the startup repair completes successfully, you can re-run the update. The update should install without errors.

If you are trying to install or reinstall a program on your Windows 10 computer but encountered an error instead that says, “Fatal error, Installation fails, Installation ended prematurely because of an error”, then you’ve come to the right place as this post will guide you how you can fix it. This kind of error is most likely caused by some files that may have been left behind by the previous installation of the program. Each time a program is uninstalled, it leaves behind its files and if the uninstallation process wasn’t completed properly, then it would result in errors like the

“Fatal error, Installation fails, Installation ended prematurely because of an error”.

Moreover, this kind of error is a generic one that can also occur with any software reinstallation or installation. And to fix this error, there are several suggestions you must check out. You can try to install or reinstall the program in a Clean Boot State or restart the Windows Installer Service. You could also try to re-register the Windows Installer Service or re-register the VBScript.dll file.

Option 1 – Install or reinstall the program in a Clean Boot State

It is possible that there are some third-party applications in your computer that are preventing the program from getting installed and to isolate this possibility, you need to boot your computer in a Clean Boot State and then try installing the program again. Putting your computer in this state can help you identify which program is the culprit and thus isolates the problem. In a Clean Boot state, your computer will start using only the pre-selected minimal set of drivers and startup programs. Note that you have to disable and enable one process at a time.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After you’ve set your computer into a Clean Boot State, make sure that you’re signed in as administrator and then try to install the program again.

Option 2 – Try to restart the Windows Installer Service

The next thing you can do to fix the problem is to restart the Windows Installer Service. To do this, follow these steps:

• Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and then hit Enter to open the Windows Services Manager.
• Next, look for the Windows Installer service among the list of services shown.
• Once you found it, right-click on it and open its Properties.
• From there, click on the Stop button and then click on the Start button.
• But if it isn’t running, then just click on the Start button.

Option 3 – Try to unregister and re-register the Windows Installer Module

• Tap the Win + R keys to open the Run dialog box.
• Then type the “msiexec /unregister” command and hit Enter to unregister the Windows Installer Module.
• Next, type the “msiexec /regserver” command and hit Enter to re-register the Windows Installer Module.
• Now restart your computer and see if unregistering and re-registering the Windows Installer Module fixed the problem or not.

Option 4 – Try to re-register the vbscript.dll file

You may have to re-register the vbscript.dll file using the regsvr32.exe before you can successfully install the program and fix the error. The Regsvr32 tool is a command-line utility that can be used to register and un-register the OLE controls like DLL and ActiveX (OCX) control in the Windows operating system. Follow the steps below to use it.

• Open Command Prompt as admin from the WinX menu.
• Next, type regsvr32.exe vbscript.dll in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
• You should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.