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Fix cannot load the Device Driver Code 38

Each you connect time external devices like scanners, printers, and the likes to a Windows 10 computer, the device either pushes the drivers through the USB or any other port, or you are expected to install the drivers through external media. In both cases, the driver will be loaded into the system, allowing you to use the device. However, it doesn’t always go smoothly as you could encounter some errors like the “Windows cannot load the Device Driver for this hardware because a previous instance of the Device Driver is still in memory ( Code 38 )”.

If you encounter such an error in the Device Manager, then this means that a previous version of the device driver is still in memory and that each time the device is used, that previous version is loaded into memory and then unloaded which triggers the “Windows cannot load the Device Driver for this hardware because a previous instance of the Device Driver is still in memory (Code 38)” error. This kind of error occurs if the operating system loads the unwanted driver or if it fails to unload the driver.

It could be that there is an obsolete version of the driver that’s still installed in the system or it could also be that you need to update your USB drivers as they could be outdated or the problem could also be due to some third party program that is interfering with the installation. Whatever the cause is, here are some suggestions you can check out to resolve the problem.

Option 1 – Uninstall previously installed drivers and reinstall their latest working version from the manufacturer’s website

The first thing you can do is to uninstall the drivers that are currently installed on your computer and then reinstall their latest working versions from their official sites. This kind of error is commonly encountered while loading drivers for scanners and printers. This is due to the fact that their drivers and software come along with a package which is usually in external media like CD or DVD. So when you install the software package, there’s a possibility that a newer version has been launched by its manufacturer. When that happens, you have to uninstall the previously installed driver package and then download the drivers from the manufacturer’s website and install them.

Option 2 – Run the Hardware and Devices Troubleshooter

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 3 – Update or reinstall the Universal Serial Bus Controller driver

Since it could be a driver issue, you can try to update or reinstall the Universal Serial Bus Controller drivers using the Device Manager. Refer to the following steps:

  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.

Note: If it is a regular USB drive, then it will be listed as a USB Mass Storage Device but if you have a USB 3.0 device, then look for a USB 3.0 Extensible Host Controller.

  • Restart your PC and then click the “Search automatically for updated driver software” option.

Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.

Option 4 – Restart your computer in a Clean Boot State

If the first three given options didn’t work and you still see the error when you connect external devices, you can try putting your computer in a Clean Boot State and then try connecting them again.

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to connect the external devices and check if the error is now gone.

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System32 Folder Keeps Popping up at Startup
The System32 folder contains vital configuration and information that are essential to the operating system. It is located inside the “Windows” folder and it consists of important DLL files as well as executable files. You probably have noticed some errors that have the “System32” word in them but that does not necessarily mean that the System32 folder is the one that triggers them as these kinds of errors have only occurred when some important files are corrupted or missing. Some users recently reported that each time they start their computers, the System32 folder will automatically open up in the File Explorer. If you encounter the same problem, read on as this post will guide you on what to do to fix it. This kind of issue is most likely caused by service or application interference – it is possible that there is a third-party application installed in your computer or a Windows service that triggers the System32 to pop up during startup. It is also possible that this is a result of system modification. Thus, you need to identify the third-party program or restore your computer to its previous state.

Option 1 – Put your computer in a Clean Boot State

As pointed out, it is possible that some third-party program or service is the one that’s behind the problem. To isolate this possibility and to identify the culprit, you have to put your computer into a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
After putting your PC in a Clean Boot State, try creating a system restore point and see if the problem still occurs. Clean Boot troubleshooting is designed to help you isolate the problem. For you to execute a clean boot troubleshooting, you must do a couple of actions (the steps given above) and then restart your PC after every action. You might have to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it. Note that you must switch your PC back into the Normal Startup mode after you’re done troubleshooting the problem. Here’s how you can do it:
  • From the “Start” menu, go to System Configuration.
  • After that, switch to the General tab and click the option for “Normal Startup”.
  • Next, go to the Services tab and clear the checkbox for “Hide all Microsoft services”.
  • Then find and click “Enable all” and if prompted, you have to confirm.
  • Afterward, go to the Task Manager and enable all the Startup programs and confirm the action.
  • Restart your PC when prompted.

Option 2 – Perform System Restore

  • First, press the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 3 – Run System File Checker scan

You might also try running the System File Checker or SFC scan to fix the issue. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:
  • Hit the Win + R keys to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Restart your computer and see if the System32 folder still pops up at startup or not.
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Fix oobesettings error inside Windows 11
oobesettingsOobesttings error is the blue screen of death error caused by some faulty settings inside the Windows registry. The good news is that this is not a hard error to fix and if by any chance you are one of the unfortunate people getting this dreaded annoying error, please do keep reading because we have several things that you can do in order to eliminate this issue from your computer.

Reboot your system

This is the easiest and straightforward solution and can work sometimes since if the system has not been properly rebooted in a while memory could be filled with various processes and it can trigger oobesettings error. A simple restart of the system can solve the issue by decluttering files and emptying memory.

Scan and repair with SFC

If rebooting the system was not helpful and sadly you still receive an error then let's scan and repair system files by using Windows built-in tool SFC. In order to use this, we will have to run the command prompt in elevated administrator mode. Follow instructions closely. First click on the search icon on the taskbar and type in CMD The command prompt will show as a search result, on the right side click on Run as administrator. Once it opens type in following command: sfc /scannow and press ENTER Wait for the process to finish completely and restart your device after.

Repair the system registry

If the SFC scan has not repaired the issue then we will move to the next solution that involves repairing the system registry itself. Please note that you need to follow step-by-step for provided instructions since playing with the system registry can cause some serious issues if not done properly and can even render the system unstable. That being said, let's begin: Press ⊞ WINDOWS + R to open Windows run dialog Type inside regedit and press ENTER Inside registry editor locate the following key: HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Session Manager/ Memory Management. and click on it to see properties Inside the properties right-click on CommitLimit value and choose delete. Confirm with yes. Close registry editor and reboot your computer.

Reset Windows 11

If even clearing key inside the registry editor has not helped next step would be to reset the system itself. Press ⊞ WINDOWS + I to open Windows settings and click on System on the left. Inside on the right part click on Recovery In recovery click on the button next to Reset this PC that says Reset PC Choose between keep my files and remove everything (a better option is remove everything, but be sure that you have all your files on a separate drive backed up) Choose between Cloud Download or Local reinstall. Click on next to confirm choices and after that on Reset to start the reset process. Follow onscreen instructions until it is fully done.
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How to place control panel in File explorer
Recent Windows updates have been slowly but surely moved a lot of control panel features into settings. This indicates that in the long term goal is probably to get rid of the control panel altogether. No matter how the setting app is easy to use and good there are still things in the control panel that we need and we will still need until they are all moved in the setting application. There are several ways to open and get to the control panel from run dialog to shortcut keys but one perhaps more convenient and easiest way is to just simply have in file explorer right beside hard drives double click away. In order to place the control panel icon inside file explorer, we will need the help of our old friend: the registry editor. As always playing with the registry editor can cause some instability and it is always a smart thing to back up it first before attempting any kind of edits.

Registry editor adding a key

To open registry editor press ⊞ WINDOWS + R to open the run dialog and inside type in REGEDIT followed by ENTER Once the registry editor is opened locate the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MyComputer Right-click on the NameSpace folder on the left navigation pane and then select New > Key Rename the key with {21EC2020-3AEA-1069-A2DD-08002B30309D} (This CLSID code will add access to the Category view of the Windows 10 Control Panel) or with {26EE0668-A00A-44D7-9371-BEB064C98683} (This CLSID code will add access to the large icons view of the Windows 10 Control Panel) Save and exit the registry editor Now when opened, file explorer will show a control panel icon for easy access.
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Hard drive shows wrong free space
If you are using your computer and you notice that Hard drive shows high space utilization even if you only have a few applications installed on your computer, then you’ve come to the right place as this post will guide you on what you can do to sort this problem. Upon noticing the odd state of your hard drive and you check the actual volume that’s occupied by the apps in your drive and you see that they are not really occupying a lot of space. This kind of issue could indicate that your hard drive is not showing the correct value for the free storage space of the drive-in your Windows 10 computer. This kind of problem could be passed off as a system bug, however, it could also be a serious problem. In fact, as you are aware, there are hidden folders and files in your computer that could be occupying space and since most of them are associated with system applications, you might not realize it unless you thoroughly check the folders.

The most common causes of the issue are as follows:

  1. The system information folder might be utilizing a lot of space. If you wonder where the information for the system restore points is stored, they are stored in the system information folder which in turn is stored in the drive as a hidden file.
  2. An issue with system maintenance could cause the problem.
  3. Malware or some other software might have created an undetectable hidden file.
  4. Space could be occupied by the trashbin folder.
  5. These hidden files could occupy significant space in the folder, thus slowing down the system and impacting its performance. If you face this issue, try our suggestions and see if they help you.
  6. Run ChkDsk
  7. Clear all Junk files
  8. Reduce the space occupied by the system restore points
  9. Run the System Maintenance troubleshooter

Option 1 – Run CHKDSK utility to check the drive for errors

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. To use it, follow the steps below.
  • Tap the Win + S keys to open the Search box.
  • Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
  • After opening an elevated command prompt, copy and paste the following command and hit Enter:
CHKDSK [volume [[path] filename]] [/F] [/V] [/R] [/X] [/C] [: size]]
Note: In the command given above, “[/F]” will try to fix the system errors while “[/R]” will be the one to fix the bad sectors.
  • Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
  • If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
  • After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
  • Wait until the process is completed and then restart your computer.

Option 2 – Try to delete the temporary files

The error could be caused by some temporary or junk files in your computer and so you need to clear them up to fix the problem. You can achieve that using the Storage Sense feature.
  • Open Setting > System > Storage from the WinX Menu.
  • From there, you will see a list of all the local and connected storage devices along with the details on the free space. Make sure that Storage Sense is on.
  • Next, find a link that says “Free Up Space” and click it to open.
  • After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space: 
    • Windows Upgrade Log Files
    • The system created Windows Error Reporting Files
    • Thumbnails
    • Temporary Internet Files
    • Previous Windows Installation Files
    • Delivery Optimisation Files
    • DirectX Shader Cache
  • Choose the files you want to get rid of and then click on the remove files option. Note that you’ll have an idea of the total size as you select any of the junk files listed above.
  • Now go to the “Free Up Space Now” section and click the Clean Now button. This will get rid of all the temporary or junk files in your computer and should hopefully fix the error.

Option 3 – Try to reduce the space occupied by the system restore points

In case you don’t know, system restore points actually occupy a significant space in your computer which is stored in the System Information folder. Thus, you need to check the size of this folder and unhide the folders and files and then click on the folder. The size of the folder should be displayed in the right pane of the window. To fix the storage space problem, you could delete all the old System Restore Points as well as Previous versions of files or you could also restrict the disk usage of the System Restore points.

Option 4 – Try to run the System Maintenance troubleshooter

The problem could also be caused by the System Maintenance and to fix it, you have to run the System Maintenance troubleshooter by following these steps:
  • In the Windows Search bar, type “control panel” and double click on Control Panel from the search results.
  • Next, go to this path: Control PanelAll Control Panel ItemsTroubleshootingSystem and Security.
  • After that, click on the System Maintenance troubleshooter to run it.
  • Once the process is completed, restart your computer.
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What is Mastodon? Mastodon is an open-source microblogging network very similar to Twitter. You can make 500 characters post messages called toot (tweet), share videos or images, and follow other people. But unlike Twitter, Mastodon is decentralized, meaning the entire Mastodon is not run by a single company pulling all strings.

mastodon

Mastodon can be used directly in your web browser or through a mobile client on a smartphone or tablet. It includes features that seem copied from Twitter-like replies, boosts (retweets), favorites (loves), a timeline view, blocking, and voluntary content warnings that hide sensitive content.

Mastodon also has some great features that Twitter does not have like automated post deletion for the older post of a certain age, requiring approval for follows without restricting your account, and opting out of search engine indexing.

Currently, there are also no ads on Mastodon meaning no ad tracking or ad network surveillance.

How Does Mastodon Work?

Mastodon is a social media network made of nodes called servers or instances each running special software meaning anyone can run their own Mastodon instance (if they have a proper dedicated server). When you have your own instance it can be linked in the federation or remain private, so individuals or companies can have control over individual Mastodon servers.

The software itself is open source based on the social networking protocol ActivityPub which was developed by WWW Consortium.

While using Mastodon, people sign up for accounts with specific instances. Once logged in, you can view a local timeline (of posts from that instance only) or, if the instance is federated with others, see a federated timeline comprised of toots from people in other instances. Mastodon users can send messages to each other using their Mastodon account names that are similar to email addresses in that they feature the server address as well as the user name.

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Fix the System Restore Not Working Malfunction.

What's program restore no longer working error?

The element of system restore is vital in the Windows operating system, and on occasions, it might be a genuine lifesaver. If for some reason you discover that the System Restore is not correctly functioning in Win7 or Windows 8 operating system:
  1. The points of system restore are not be being produced by hand or mechanically,
  2. You are unable to create by hand the restore points
  3. The system restore fails, and you're incapable of restoring your personal computer,
The subsequent are a few tricks that could allow you to solve this issue.

Solution

Restoro box imageError Causes

There are lots of variables that will trigger this malfunction in your Personal Computer. The remedy to the issue will depend on its cause. You ought to attempt the next actions in no sequence.

Further Information and Manual Repair

  1. Physically, strive to make Program Restore points. Subsequently, pay attention to the Error Messages(s) you receive. If none, check to see whether a restore point has been created.
  2. Eliminate the protection applications or anti-virus and then try creating a restore point.
  3. Startup the Computer in Safe-Mode. Oftentimes, non-Ms drivers or providers may restrict the smooth working for System Restore. The other viable choice, try a clean boot and see whether system restore is back to normal.
  4. Run file checker.  Quite simply, operate the sfc /scannow from the superuser command line. When the program record test is complete, restart your computer and assess whether system restore is operational.
  5. Run disk check as the administrator. Type chkdsk /f /r and subsequently push Enter. Allow this procedure to finish before attempting a system restore.
  6. Ensure the System Restore function is allowed in the drivers where you need this function allowed. For System Restore point to be saved, you must have free space of around 300 MB on each one of the devices which have the Program Safety perform turned-on.
  7. Ensure that there's adequate space on the drivers where System Restore performs is allowed.
  8. In the search box inside the Start Button, type "Services.msc" (with no quotes) and then push Enter. Ensure that at this time around Process Scheduler Service and the " Volume Shadow Copy " are correctly working, and are set on Automated mode. Make certain you start the System Restore service if it's not set place to automatic mode. Remember that you'll have to restart the computer in this process. Do this and subsequently try again, in case the system needs a reboot.
  9. In the search box, type eventvwr.msc /s subsequently push enter to open the Event Viewer. Double-click on the applications and Services Logs, then assess if you can determine the cause of the error.
  10. Could your network administrator have turned off the System Restore? Contact them. Ask them to re-activate system restore for your computer if they have switched it off.
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Change the Taskbar Size in Windows 11
Default Taskbar inside Windows 11 is pretty good if we are talking about its height. Sitting at 48 pixels it is a pretty decent size considering functionality and size ratio but if you want to make it a little larger or smaller know that you can do that as well in order to customize it for your personal needs. Sadly in order to actually change height size, you will have to do it inside the registry editor, but worry not, we are here with you to guide you all the way, one step at a time. Also, note that you can only change Taskbar from normal size of 48px to either small of 32px or large gapping at 72px. Icons will also be scaled proportionally with the taskbar.

windows 11 TaskbarGuide

  1. Press ⊞ WINDOWS + R to open the run dialog
  2. Inside run dialog type in RegEdit and press ENTER
  3. In registry editor locate and find HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced
  4. Right Click on it to select it and create a new DWORD (32-bit) value
  5. Name the value TaskbarSi
  6. Inside TaskbarSi double click in order to set the value to 0 if you want a small size Taskbar, 1 is if you want to revert back to medium (standard one), or type in 2 if you want a large Taskbar.
  7. Save and close the Registry editor
  8. Reboot PC
And there you go, you have successfully changed Taskbar size inside Windows 11. If you want to revert back to standard size just repeat steps and place 1 as a value in point 6.
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If you have a USB that has stopped working and does not show any signs of life do not throw it away just jet. Hello and welcome to another great tutorial on errortools.com, today we will explore how to bring back to life dead USB memories.

Detect a Corrupted  Drive:

If your computer is still able to detect your USB drive, you might want to know if it’s been corrupted. Select the Properties of the drive folder and check the device status. If it says This device is working properly this USB drive is worth saving. There’s no need to worry if you can’t see the USB drive folder.

Erase the USB Drive with Diskpart Tool

Press ⊞ WINDOWS + X top open start menu and choose Command prompt (admin) Type diskpart and press ENTER Type in list disk and press ENTER Locate your USB drive by size and type in select disk#, where # is the number of removable disks.

Reallocate the USB Drive Volume

Press ⊞ WINDOWS + R to open the run dialog and type in diskmgmt.msc Select the USB drive and Right-click on it and select create simple volume. It will lead to a new simple volume wizard window. Once you click next, you can specify the volume size for the pen drive. Select the maximum volume, which is shown as a default unit in MB. As soon as you see the next step, select assign drive letter which will help you view your pen drive once again. Format the partition in the next step. This may be just an extra step because you have already wiped the data clean. But it is always better to be sure. Click Finish to complete the new simple volume wizard which will now be allocated to the USB drive. After you reallocate the unallocated USB drive space, you will be able to view the USB drive storage once again.
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Fix Chrome ERR_SOCKET_NOT_CONNECTED
Recently, a number of users reported an error in Google Chrome that says, “ERR_SOCKET_NOT_CONNECTED”. If you are one of these users, read on as this post will guide you in resolving this error. This kind of error in Chrome is kind of vague so it could be caused by a couple of factors like DNS server issues, Socket Pools, third-party plugins or extensions, and many more. Whatever the cause may be, there are several options you can check out to resolve the problem. You can try to flush the Socket Pool or change the DNS address or remove unwanted extensions or reset your Google Chrome browser.

Option 1 – Try to flush the Socket Pool

  • Open Google Chrome and in the address bar, type “chrome://net-internals/”.
  • After that, select Sockets on the left side panel.
  • Next, select Flush socket pools from the right-side panel.
  • And once it’s done, restart your Chrome browser and check if the “ERR_SOCKET_NOT_CONNECTED” is fixed or not.

Option 2 – Try to change the DNS Server

In this option, you can try changing your current DNS settings to the Google Public DNS as it could also help in fixing the “ERR_SOCKET_NOT_CONNECTED” error. To do so, follow the steps below.
  • The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
  • Next, click on the “Change Adapter Settings” option.
  • After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
  • Right-click on your network connection and click on Properties.
  • Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
  • After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
  • Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 3 – Get rid of any conflicting browser extensions

  • Open Chrome and press Alt + F keys.
  • Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
  • Proceed to On Startup and mark Open a specific page or set of pages.
  • To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.

Option 4 – Try to reset Google Chrome

Before you proceed, make sure that the Chrome browser is not running anywhere in the background via Task Manager. Once you’ve made sure that it’s no longer running, refer to these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “%USERPROFILE%AppDataLocalGoogleChromeUser Data” in the field and tap Enter to open this location.
  • From there, look for the Default folder and then tap the Shift + Delete button and if a confirmation prompt appears, click on Yes.
  • After deleting the Default folder, open Google Chrome and click on the three vertical dots icon located in the top-right corner to open the menu.
  • Next, click on Settings and scroll down and then click on Advanced to open the Advanced Settings.
  • Then scroll down until you see the “Reset and clean up” section and click the “Restore Settings to their original defaults” option.
  • After that, you will see a confirmation box and from there, click on the Reset settings button to reset your Google Chrome browser.
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Fix Shell Infrastructure Host stopped working
The Windows 10 operating system supports the logging in of multiple users at the same time. Aside from that, it also allows administrators to create a Guest Account that has limited rights. However, there are some instances when you could encounter an error when you use the Guest Account. The error may state:
“Shell Infrastructure Host has stopped working. A problem caused the program to stop working correctly. Please close the program”.
This error indicates that the Shell Infrastructure Host or SiHost.exe process that is used for handling graphical elements, has crashed. And to fix this error, there are several options you can check out. You can try to reinstall the Microsoft Redistributable Packages or run a System File Checker scan. In addition, you can also use a new Guest Account or troubleshoot the problem in a Clean Boot State.

Option 1 – Try to install or repair Microsoft Visual C++ Redistributable 2013

A corrupted Microsoft Visual C++ Redistributable package or the absence of it can trigger the “Shell Infrastructure Host has stopped working” error – so if you do not have this package yet, you have to install it but if you already have it, follow the steps below to repair it.
  • Open Control Panel and proceed to Program and Features.
  • Under Programs and Features, look for Microsoft Visual C++ Redistributable package among the list.
  • Then right-click on it and click the Change button.
  • Next, you should see the Repair option – click on it to repair the installation of the Microsoft Visual C++ Redistributable package.
  • The process may take a couple of minutes before it finishes so once it does, you have to restart your PC.
After doing all these steps and you still encounter the problem, you might have to uninstall this package and download it directly from Microsoft’s website. However, if you are using Windows 10, you might not be able to do so since it only supports Windows versions up to Windows 8.1 so just proceed to the next option below.

Option 2 – Try to run a System File Checker scan

  • In the Windows Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
  • After opening Command Prompt with admin privileges, type the “sfc /scannow” and tap Enter to execute it.
  • Once the scan is finished, restart your computer and see if the Windows Script Host error.

Option 3 – Try using a new Guest Account

You might want to use a new Guest Account as it could help get rid of the error. All you have to do is have your admin delete the old Guest Account and create a new one and see if it helps in fixing the error.

Option 4 – Try troubleshooting the problem in a Clean Boot State

Setting your computer in a Clean Boot State can help you diagnose and later troubleshoot the problems in your computer. During this state, the system will start with a minimal number of drivers and startup programs that help in isolating the problem with the interfering software. To put your computer in a Clean Boot State, follow the given steps below.
  • Log onto your computer as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
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