We tend to move and copy tons of files on our PCs and mostly, the process of copying or moving files, especially if the file has the size of 1GB or up, tends to take quite long. This may be caused by some issues which is why you face slow copy or move speed. So if you are experiencing this issue on your Windows 10 computer, then read on as this post will give you a couple of solutions you can try to increase the speed in copying or moving files. Follow the given instructions below.

Option 1 – Try to change the USB port

You might want to change the USB port since modern computers have a variety of USB ports. So if your USB drive supports USB 3.0 or 3.1, make sure that you plug it inside a USB 3.0 or 3.1 ports. If you’re not sure which port, just keep in mind that the USB 3 port is usually blue or you can also use your computer’s documentation or manual as a reference to locate it. It may sound nothing but changing the USB port can actually improve the copying or moving speeds drastically so this should be the first thing you can try to speed up the process of copying or moving files.

Option 2 – Update the USB Controller Drivers

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.
• Restart your PC and then click the “Search automatically for updated driver software” option.

You also have the option to update the motherboard and the USB driver from the manufacturer’s official website.

Option 3 – Check for any hard disk errors

• On your desktop, right-click on the “This PC” or computer icon and then select Manage to open the Disk Management. Here you get to check your drive’s health.
• Next, click on Disk Management on the left side panel.
• From there, check the state of your drives. If it shows that all your partitions are healthy then it means all is good and that the problem may have something to do with some physical issues with your hard drive.

You might also want to run the CHKDSK utility to help you fix any issues with your hard disk. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• Wait for the process to be completed and then restart your computer.

Option 4 – Try to disable Windows Auto Tuning

Disabling Windows Auto-Tuning can also help in increasing the copying or moving of files in your computer. It is said that this feature improves the performance of programs that receive TCP data over a network by adjusting the receive buffer size dynamically throughput and latency of the link. Thus, if you are trying to copy some data over the network, then the Auto Tuning feature is playing a role here. And in some cases, disabling this feature completely resulted in a lot faster copy speeds over the network.

Option 5 – Try changing the USB Removal Policy

• First, plug your USB drive or external device into your PC and then open This PC.
• Next, right-click on your device and select Properties.
• After that, go to the hardware tab and select the storage media that you want to enhance and then click on the Properties button.
• From there, you can select the Better performance option if you wish for your device to have a better performance. Once you select this option, it will enable write caching in your Windows 10 computer but you need to use the “Safely Remove Hardware” option from the notification area to safely disconnect the device otherwise it may result in data corruption.

Option 6 – Format your drive

• To get started formatting your drive, tap the Win + E keys and then go to the access page of the drive.
• Next, right-click on the drive and select Format.
• After that, uncheck the “Quick Format” option and then format your drive properly.
• Now once the formatting process is finished, unplug the drive and plug it back in afterward.
• Check if the error is already fixed. If the drive is not initialized, tap the Win + R keys and hit Enter.
• After opening the Run dialog box, type “diskmgmt.msc” and hit Enter to open Disk Management.
• From there, right-click on the drive volume and select initialize disk.
• Next, select the correct partition type and proceed.

The microphone has become from exclusive niche hardware to everyday requirements. In today's world when we live in a pandemic most of the work has shifted from office to home where people need working computers with microphones, working microphones. So what do we do when the microphone stops working? Keep reading on to find out and hopefully, we will fix this as fast as possible.

Check Microphone Privacy Settings

In 2019, Microsoft introduced new privacy features to Windows that give you more granular control over which apps are accessing your microphone. The side effect of this is that certain apps may be blocked from using your microphone without you even knowing. To find out if this is the issue, go to Settings > Privacy > Microphone. Click Change and make sure the slider is set to On. This will broadly mean that the mic is now enabled on your PC. Next, make sure the slider under Allow apps to access your microphone is set to On, then look through the list of Microsoft Store apps to make sure the apps you want to use are selected. You’re likely to be using many apps, not from the Microsoft Store, so to make sure these are enabled, scroll down even further and set the Allow desktop apps … slider to On.

Check Microphone Driver

The outdated or corrupted driver could be the issue for the microphone not working in Windows 10. To check the driver status, follow these steps:

1. In your Start menu search for Device Manager
2. In the device manager window search for sound and expand it.
3. Once expanded, you should see your audio drivers. Note that the names of these will vary depending on the manufacturer.
4. On Audio, right-click, and select properties. On the General tab, check to see if the device is working properly.
5. If it is not working properly, click on the driver tab and select the update option.
6. Repeat for the other audio drivers.
7. Restart the computer.

Check the Sounds setting

1. In the taskbar, right-click on the speaker icon at the far-right corner and select the sound option.
2. On the Recording tab, click on the microphone and select the Properties option.
3. Select the levels tabs and increase the volume for both microphone and microphone boost.
4. Go to the Enhancement tab of the same pop-up and make sure that the immediate mode checkbox is checked.
5. Click Ok and restart the computer.

The sound troubleshooter

1. Right-click on the sound icon at the far-right corner of the taskbar and select troubleshoot sound problems.
2. The computer will detect any fault that exists with your audio and recommend fixes for you. You just need to read through the prompts and click the options that you think will work for you.

Try microphone on another computer

If previous steps have not produced results, try the microphone on another computer, if it is not working there then it is a hardware malfunction

In this post, you will be guided on how you can turn on or turn off the Tailored Experiences feature in Windows 10 using three methods – via Settings, Registry Editor, and Group Policy Editor. The Tailored Experiences feature in Windows 10 helps Microsoft in delivering recommendations about Microsoft Products. The diagnostic data that comes with it allows Microsoft to know about its consumers’ experiences as well as collect feedback. To simply put it, tailored experiences are personalized tips, ads, and recommendations that enhance Microsoft products and services for consumer needs. And when you enable this feature, Windows will collect information from your browser, apps, features, and many more. After collecting information, it will offer contents that are tailored based on the data gathered on the lock screen of your computer, Windows tips, and other related functions. On the other hand, the diagnostic data is the one that allows Microsoft to get feedback from the customer. So if you’ve noticed some prompts when you use Windows that ask you about the experience, that’s actually a part of the diagnostic data. A lot of users find this feature useful. However, there are also skeptical ones that don’t share the same sentiments. If you are one of the skeptical ones, you actually have the option to turn this feature off if you do not want Microsoft to show ads, recommendations, and so on. It is also recommended that you enable the Diagnostic Data collection as you can choose to delete any collected data, as well as control the feedback frequency from Automatic to Once a day, or once a week, or to never. As mentioned, there are three methods you can choose from to either turn on or turn off Tailored Experiences. You can do it via Settings, Registry Editor, and the Group Policy Editor. To get started, follow the options provided below.

Option 1 – via Settings

To turn on or off Tailored Experiences using Settings, refer to these steps:

• Go to Settings and here, click on Privacy.
• Next, go to Diagnostic and Feedback.
• From there, toggle off the control under the Tailored experiences option to turn it off or toggle it on, if you want to turn it on.

Option 2 – via Registry Editor

To turn on or off Tailored Experiences via Registry Editor, follow the steps below.

• Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and then tap Enter to open the Registry Editor.
• Next, navigate to this registry path: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionPrivacy
• After that, look for the DWORD named “TailoredExperiencesWithDiagnosticDataEnabled” and change its value to 0 if you want to turn it off or 1 if you want to turn it on.

Option 3 – via Group Policy Editor

To turn on or off Tailored Experiences using the Group Policy Editor, here’s what you have to do:

• Tap the Win + R keys to open the Run prompt and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
• Next, navigate to this policy setting: User ConfigurationAdminstrative TemplatesWindows ComponentsCloud Content
• Here, double click on the “Do not use diagnostic data for tailored experiences” option and select Enabled. Once you do that, you will see the following description:

“This policy setting lets you prevent Windows from using diagnostic data to provide tailored experiences to the user. If you enable this policy setting, Windows will not use diagnostic data from this device (this data may include browser, app, and feature usage, depending on the “diagnostic data” setting value) to customize the content shown on the lock screen, Windows tips, Microsoft consumer features, and other related features. If these features are enabled, users will still see recommendations, tips, and offers, but they may be less relevant. If you disable or do not configure this policy setting, Microsoft will use diagnostic data to provide personalized recommendations, tips, and offers to tailor Windows for the user’s needs and make it work better for them. This setting does not control Cortana tailored experiences, since there are separate policies to configure it.”

The SearchUI.exe file is the one that manages the search feature of Cortana. However, a number of users have recently reported that this feature stops responding within minutes of booting their Windows 10 computer. This kind of problem could be caused by missing system files or some issues with the Cortana program itself. And so if the SearchUI.exe file is not responding, then you wouldn’t be able to use the search feature of Cortana. But worry not for this post will walk you through fixing this problem. Before you troubleshoot the problem, you can try to restart your computer and see if it helps, if it doesn’t, then proceed to the given options below.

Option 1 – Try to run the Search and Indexing troubleshooter

You might also want to run the Search and Indexing troubleshooter in Windows 10 as it checks whether the settings for Cortana are in place and automatically corrects any issues if the update or software installation has changed the settings. To run it just click on the Start button and select Settings > Updates and Security > Troubleshoot. From there, select the Search and Indexing Troubleshooter.

Option 2 – Restart Cortana’s process in the Task Manager

Restarting Cortana’s process in the Task Manager could also help you resolve the problem. Refer to the steps given below to do so.

• Tap the Ctrl + Alt + Del keys to open the Security options window.
• From there, look for the Task Manager in the given list and open it.
• Next, look for the process of Cortana and right-click on it, and then select the End Task option to end its process.
• After that, the Cortana process will restart by itself and re-initialize.

Option 3 – Try resetting Cortana

• Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
• Restart your PC.
• After your computer boots, launch Cortana again and check.

Option 4 – Try running the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Windows Upgrade problem. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 5 – Try to reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.

• First, right-click on the Start button and click on the Windows Powershell (Admin) option from the list.
• Next, type the following command and hit Enter to execute it:

Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

• Restart your computer and check if Cortana is now able to connect.

Option 6 – Try troubleshooting the problem in a Clean Boot State

There are instances that some conflicting programs installed in your computer might be the one that’s causing some issues with Cortana or causing the SearchUI.exe process to stop. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

5 Windows 10 Upgrade Errors

The recently released Windows 10 captivated the mass but its rollout, polished as it might have been, proved everything but seamless. Surf the Internet and you’ll get the gist. People are complaining and they need assistance. Assistance with what you might ask? Many have attempted to make an upgrade but failed after encountering various strange combinations of letters and numbers. These are none other than error codes. If you’ve tried and failed, feast your visuals below as you might encounter one of these 5 Windows 10 Upgrade errors.

Error Code 0x80073712

Encountering error code 0x80073712 in no way implies that you need to throw out your computer system and acquire a new one. Not at all! This error code simply means that a very important file to Windows might have gone missing or corrupted. This file is crucial to Windows update so without obtaining this file, you won’t be able to proceed with the update.

Error Code 0x800F0923

Likely, there are many programs and drivers installed on your computer. They all play a vital role. However, if you’ve received error code 0x800F0923, it might be time to consider or turn your eyes to installed drivers on your system. Why? Error code 0x800F0923 means that there’s a driver or driver on your current Operating System that’s not compatible with Windows 10. There’s clearly a dilemma here.

“We couldn't complete the updates. Undoing changes. Don't turn off your computer.” Or “Failure configuring Windows Updates. Reverting changes”

That’s a pretty odd error but I will say it's slick… That Windows 10 upgrade error is straightforward. Microsoft is just letting you know that they won’t be able to complete the update to Windows 10 and so they are putting your computer back to where it was. How nice of them.

The error messages above are pretty generic and will manifest when the upgrade fails for one reason or the other. To resolve this issue, you’ll most definitely have to decipher what error code was presented. Identifying that will provide a glimpse into exactly what steps you need to take.

The Update Isn't Applicable to Your Computer

I don’t know about you but I strongly believe Microsoft is subtly letting you know that your computer system is old and needs to be thrown out. Also, this update could imply that your PC needs to install important updates to rev you up to the requirements. All relevant updates to your computer must be installed before you can get past this stage.

Error… “Something Happened”

This Windows 10 upgrade error has been the talk of the Internet. In fact, users of Windows OS have been making it a mockery. Clearly, not many have had success after encountering this error. Obviously, “something happened” but it’s just not easy to decipher what went wrong. Microsoft is still trying to figure it out.

Solution

Installing or updating Google Chrome does not always go smoothly as there are times when it also encounters some errors like the error code 0x80072EE7. This kind of error in Chrome is most likely caused by the Windows Firewall or third-party Firewall (if you’re using one) that blocks the installation or update process. Aside from this known culprit, there are also other factors to consider such as corrupted or incompatible installation files or it could also be caused by some issue with your internet connection. If you face this kind of problem when installing or updating Chrome, you will see the following error message on your screen:

“An error occurred while checking for updates: Unable to connect to the Internet. If you use a firewall, please whitelist GoogleUpdate.exe. (error code 7: 0x80072EE7 — system level).”

Whatever the cause of this error is, you need to use the options prepared below to fix it.

Option 1 – Whitelist the “googleupdate.exe” in Firewall

If the issue is really caused by the Firewall, you need to whitelist the googleupdate.exe program to fix the error. To do that, follow these steps:

• Tap the Win + E keys to open the File Explorer.
• Next, copy and paste the following location in the address bar and tap Enter to go there.

Control Panel/All Control Panel Items/Windows Defender Firewall/Allowed apps

• After that, click on the Change Settings button, and from the given list, look for Google Chrome.
• Now check both Private and Public connections for it and then click on OK and see if it fixes the error or not.

Option 2 – Disable the proxy server for LAN

If the problem has something to do with your internet connection, then you can try disabling the proxy server for LAN and see if that helps.

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 3 – Check your VPN

If you are using a VPN application, then this option should apply to you, if not, skip this option and proceed to the next one. There are times when VPN software causes some issues like this error. If that’s the case, you can try to disable your VPN temporarily and see if the error is resolved or not and if turns out that your VPN is the culprit, you have to uninstall it and install a new one or its latest version. To uninstall it, follow the steps below.

• Tap the Win + R keys to open the Run dialog box
• Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
• From there, look for the VPN service you are using, select it and then click on Uninstall to remove it.
• After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.

Option 4 – Try to run the Chrome Cleanup tool

You might want to run Google Chrome’s built-in Malware Scanner & Cleanup tool as it could also help in getting rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and anything else that might overtake the network and could affect the performance of the browser.

Option 5 – Reset Google Chrome

Before you proceed, make sure that the Chrome browser is not running anywhere in the background via Task Manager. Once you’ve made sure that it’s no longer running, refer to these steps:

• Tap the Win + R keys to open the Run dialog box.
• Then type “%USERPROFILE%AppDataLocalGoogleChromeUser Data” in the field and tap Enter to open this location.
• From there, look for the Default folder and then tap the Shift + Delete button and if a confirmation prompt appears, click on Yes.
• After deleting the Default folder, open Google Chrome and click on the three vertical dots icon located in the top-right corner to open the menu.
• Next, click on Settings and scroll down and then click on Advanced to open the Advanced Settings.
• Then scroll down until you see the “Reset and clean up” section and click the “Restore Settings to their original defaults” option.
• After that, you will see a confirmation box and from there, click on the Reset settings button to reset your Google Chrome browser.

Many Windows 10 users often change the IP addresses of their computers’ network adapter in order to connect to the internet or network they belong to in times when there is no automatic connection for their computers. In most cases, access to modifying this setting is restricted for some odd reason even if you are an administrator. So if you are one of the users whose Windows 10 VPN IPv4 Properties are not working, this post can help you remedy that so that you can open and edit the IPv4 Properties on your Windows 10 PC. The common way to change IP settings is by going to Settings > Network and then to Internet > Change adapter options > Select Network adapter > right click and open Properties. From there, you can select TCP/IP 4 and modify it. If you aren’t able to do this, refer to the instructions laid out below to troubleshoot the problem in accessing the IPv4 Properties.

Option 1 – Try using PowerShell to manually set the IPv4 properties

As you are not able to set it using the interface, you can do so using PowerShell instead. Note that this option will only work for you if you run PowerShell with administrator privileges. After opening PowerShell, according to many users, you have to run the this command – set-DnsClientServerAddress -InterfaceAlias “Ethernet” -ServerAddresses xxx.xx.xxx.xxx,x.x.x.x,xxx.xx.xxx.xxx,x.x.x.x Usually, Ethernet is the name of your network adapter which is set by default. If you want to see the actual name of your network adapter, you can just type this command and tap Enter after doing so – Get-NetAdapter -physical | where status -eq 'up' After entering the given command, you will see a list of active Ethernet adapter in your computer as you can see on the image above. Note that the 4 sets of X like the one on the image below should match with the sequence:

Option 2 – Try editing the rasphone.pbk files

The rasphone.pbk files stores property for the connections and since you are not able to access the IPv4 properties, it is most likely that it has been disabled here. The good thing is that you can open these files and edit them using Notepad. Refer to the steps below to do so.

• Open the Windows Explorer and then enable the show hidden files option.
• After that, look for the files at this location – C:Users <username>AppDataRoamingMicrosoftNetworkConnectionsPbk_hiddenPbkrasphone.pbk
• Then right-click on it and select the “Open with” option and choose the Notepad app.
• After opening the file, look for “IpPrioritizeRemote” from the long list.
• Once you found it, set its value from “1” to “0”.
• After that, look for “IPInterfaceMetric” and set its value to “1” and tap Ctrl + S to save the changes you’ve made, and then exit and try accessing the IPv4 properties again. It should work, but if you’re still unable to access it, try the next option below.

Option 3 – Enable the Split Tunneling if you use VPN

All data goes back and forth when you are using a VPN service on your computer. And since you are using VPN, it could be that it disables the IPv4 interface. If that’s the case, you need to stay connected with both the local network and VPN and to do so, you have to enable Split Tunneling. How? Follow these steps:

• Open PowerShell with administrator privileges.
• Next, type in “Get-VpnConnection” and tap Enter. After doing so, it will give you the exact name of your VPN.
• After that, type in “Set-VpnConnection -Name “yourVPNName” -SplitTunneling $True” and tap Enter. Once you enter the command, it will free your IPv5 settings so that you can change it to connect with your local network if you prefer it to.

One of the most common and bothersome issues with a printer is when it refuses to get configured or set up on your computer. Thus when your printer has some configuration issues, you will most likely encounter the error 0x00000709. This occurs if there is already a default printer set and configured or Windows does not want to configure the new printer at all. The operation could not be completed (error 0x00000709), Double check the printer name and make sure that the printer is connected to the network. Today, we will try two fixes that may help you get rid of this error.

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• Next, type “exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
• Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try to use some Registry tweaks to add the Printer

You might want to use some tweaks to add the Printer but before you proceed, make sure to create a System Restore Point so that if anything goes out of hand, you can always undo the changes you’ve made.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “Regedit” in the field and hit Enter to open the Registry Editor.
• When a UAC or User Account Control prompt appears, click Yes.
• Once you’ve opened the Registry Editor, go to the following key location:

HKEY_CURRENT_USERSoftwareMicrosoftWindows NTCurrentVersionWindows

• From there, double click on the file named “Device on the right side pane under the Windows folder.
• Now add the name of your printer in the Value Data field as you can see below and then click the OK button.

Note: As you can see on the image above, you must not change the “.winspool.Ne02:” part and only the first one which is the name of your printer.

• After that, you will get a message that says, “Cannot edit Device: Error writing the value’s new contents, simply click on OK again. You have to take note of the existing permissions before you proceed to the next step. Once you’ve added the Printer, make sure to reverse the changes you’ve made to the Permissions.
• Now right click on the Windows folder located on the left pane and click on Permission.
• Select Restricted under the Group or user names section.
• Then check the checkboxes for “Full Control”, “Read” and “Special Permissions” under the Permissions for RESTRICTED section.
• After that click the Apply button and then OK to save the changes made.
• Next, right-click on the file named “UserSelectdDefault” and select Rename to rename it to your printer’s name.
• Now restart your computer to successfully apply the changes made.
• After the printer is added, don’t forget to reverse the Permission changes you’ve made early on.

Option 3 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
• Restart your PC and then click the “Search automatically for updated driver software” option.

Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.

KMODE_EXCEPTION_NOT_HANDLED – What is it?

Some users installing or upgrading to Windows 10 experienced the theKMODE_EXCEPTION_NOT_HANDLED Blue Screen of Death (or commonly known as BSOD) error. This error can be due to different types of things, ranging from software to driver issues. When you experience this BSOD error while trying to install Windows 10, it will prompt you to restart your computer every single time you experience it. In most cases, you will also not be able to proceed with the Windows 10 set-up.

Solution

Error Causes

The “KMODE_EXCEPTION_NOT_HANDLED” error is normally caused by:

• Hardware incompatibility
• A faulty device driver or system service

Further Information and Manual Repair

You won’t be able to successfully upgrade or set up Windows 10 if you continue to encounter this BSOD error. Note that this error will always prompt your computer to restart every time it happens, preventing you from completing the Windows 10 set-up.

If you’re not tech-savvy or not capable of debugging this issue, it’s highly advisable to proceed with the basic troubleshooting techniques available in this link.

After troubleshooting, below you’ll find a few solutions to rectify the issue.

Method 1 – Check The Cause of The BSOD Error

Two common causes of the KMODE_EXCEPTION_NOT_HANDLED issue are hardware incompatibility and faulty device driver or system service.

If you experience this error, check first if any of your newly installed hardware is compatible with Windows 10. You can find the required hardware for Windows 10 from this link. 

If all your hardware is compatible with Windows 10, you might need to check the device driver or system service. Review the bug check message. If any of the drivers you have is listed in the message, either disable or uninstall them before upgrading or setting up Windows 10.

You might also find it useful to check the System Log available in the Event Viewer for other error messages that can help you figure out the driver or device that’s causing the error. Running hardware diagnostics can also be useful.

Method 2 – Disable (or preferably uninstall) Software Before Upgrading

If you’re upgrading Windows 10 from Windows 7 or Windows 8.1, you might need to disable or uninstall the software first. First, try uninstalling your Antivirus utility before starting the upgrade. Restart a few times before starting the Windows 10 installation. If you’re upgrading using the Windows 10 update, make sure that you disconnect from your Wi-Fi or Internet LAN (Ethernet) connection as soon as the download reaches 100% before attempting to start the set-up. Other users also reported that the cause of the KMODE_EXCEPTION_NOT_HANDLED issue is BitDefender. If this is what happened in your case, it will show in the error message such as KMODE_EXCEPTION_NOT_HANDLED (bdselfpr.sys). Users reported that a common solution for this is renaming the file. In the case of BitDefender, try renaming it to bdselfpr.s__. However, make sure to do this cautiously. Sometimes, renaming a file will even do more damage than good.

Method 3 – Disable/Disconnect From Hardware

If you’re connected to any general USB devices (such a smart card reader), disable it. If your computer is connected to other external devices, disconnect all of them. Examples of this include gaming controllers, printers, external hard disk, USB keys, and other non-essential devices).

Method 4 – Other Troubleshooting Steps

Other troubleshooting steps include:

• Upgrade using an .ISO file, instead of directly upgrading from Windows Update. When you do this, make sure you’re disconnected from the Internet during installation. If the process started and you forgot to disconnected, it’s best to restart the installation.
• If you’re connected to a domain while trying to set up Windows 10, disconnect and use a local account.
• If you’re using a SCSI hard disk, connect a thumb drive with the drivers for your storage device. While Windows 10 is setting up, click on the Custom Advanced Option. Using the thumb drive, use the Load Driver command to load the SCSI drive.
• Another possible cause of this error is due to BIOS incompatibility. BIOS issues can be solved by upgrading your version of your system BIOS. If you don’t know how to do this, refer to your BIOS manufacturer’s website.

Method 5 – Use A Trusted Automated Tool

If you still experience the error after doing the methods above, you might want to try a powerful and trusted automated tool to fix the job.